Attachment_1_PWS_dated_17_Jul_2013.pdf

PR NUMBER: FD2060-13-30562 PWS Rev/0

AIR FORCE LIFE CYCLE MANAGEMENT CENTER

ROBINS AIR FORCE BASE, GEORGIA 31098-1670

PERFORMANCE-BASED WORK STATEMENT (PWS)

FOR

Contractor Logistics Support (CLS) for AC-130H/U Situational Awareness Systems Sustainment (SASS)

17 Jul 2013

DISTRIBUTION STATEMENT C: Distribution authorized to U.S. Government agencies and their contractors (Administrative or Operational Use; 11-03-28). Other requests for this document shall be referred to AFLCMC/WIUAA, Robins AFB, GA 31098-1670.

Prepared by: Government Multi-Functional Team/AFLCMC/WIUAA

TABLE OF CONTENTS

SECTION TITLE PAGE

SECTION 1 DESCRIPTION OF SERVICES…………………………………...4

SECTION 2 SERVICES SUMMARY…………………………………………..4

SECTION 3 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT,

MATERIAL, SOFTWARE, & SERVICES……………………….5

3.0 Government Furnished Property, Equipment, Material, Software, & Services…………………………………………………………………………….5

3.1 Federal Acquisition Regulation (FAR) 45.101, Government Property Definitions……………………………………………………………………

3.2 Contractor Responsibility…………………………………………….……….5

3.3 DFARS 252.245-7002, Reporting Loss of Government Property……………5

3.4 Return of Government Property………………………………………………6

3.5 Government Systems………………………………………………………….7

SECTION 4 GENERAL INFORMATION……………………………………...7

4.0 General Information…………………………………………………….……7

4.1 Government Security Requirements…………………………………………8

4.2 Continuation of Mission-Essential Services……………………………

4.3 Environmental Management Services (EMS)………………………………12

4.4 Green Procurement Program (GPP)………………………………………...12

4.5 Inspection of Services……………………………………………………….12

4.6 Safety and Health Requirements……………………………………………12

4.7 Government-Industry Data Exchange Program…………………………….13

4.8 Packaging……………………………………………………………………13

4.9 Supply Support………………………………………………………..…….13

4.10 Mobility Readiness Spares Package (MSRP)………………………….…

4.11 Precious Metal Recovery……………………………………………………17

4.12 Quality Program………………………………………………………..…...17

4.13 Engineering and Technical Services………………………………………...18

4.14 Sustainability Support………………………………………….………

4.15 Program Management……………………………………………………….20

4.16 Reviews, Meeting, and Working Group Participation……………….……..20

4.17 Reporting Requirements…………………………………………………….21

4.18 Wide Area Work Flow (WAWF)…………………………………………...23

4.19 Transition…………………………………………………………………...23

4.20 Training……………………………………………………………………..24

SECTION 5 APPENDICES…………………………………………………….24

Appendix A -Terms and Definitions……………………….……………...……...25

Appendix B - Applicable Documents and Other Guidelines………………….….28 Appendix C - CLS LRU List…………………………………………………..….30 Appendix D – On-Hand MRSP LRUs………………………………………… Appendix E – Government Furnished Software…………..……………………..32 Appendix F – Government Furnished Equipment, Property and Material.………33 Appendix G – List of Acronyms……………………………………………...…..37

1.0 Description of Services

This Performance-Based Work Statement (PWS) describes the requirements for Contractor Logistic Support (CLS) for the AC-130 Situational Awareness System (SAS) installed on the AC-130H/U aircraft. The contractor shall ensure all SAS components are at the quality level of “A” condition. Implementation of the CLS program responds to the main objective specified by the AFLCMC/WIU (SOF/PR DIV) that includes provisions of Intermediate Level/Depot-Level Maintenance (Line Replaceable Unit (LRU) troubleshooting, repair & testing) operation within a System Integration Laboratory (SIL), providing a Contractor-Inventory Control Point (C-ICP) Management, Supply Support Planning, Supply Management, Program Management Support, and Data Sharing of the integrated situational awareness system components, software and peculiar Machine to Machine Situational Awareness (M2MSA)/Aircrew Information Mapping System (AIMS)/LINK16 Server components in Appendices C, D, E, & F. The Contractor shall accomplish prompt LRU repair and provide accurate data on time. The contractor is also tasked to respond to support requests from the user.

2.0 Services Summary

Performance Objective

PWS

Reference

Performance Threshold

Provide accurate data on time.

Para 4.15, 4.16, & 4.17

The Contractor shall not have more than three (3) late Contract Data Requirements List (CDRL) delivery dates for the 12 month contract period of performance.

The CDRL(s) and related documents will have no more than five (5) errors and the documents must be resubmitted within five (5) working days of the due date.

Respond to support requests from the user.

Para 4.9.1 Contractor technicians shall respond to support requests within one (1) hour of the initial request during contractor normal business hours 07:00 to 16:00 (Central Standard Time) Monday through Friday.

Response shall be defined as technical discussion, call support, or on-site assistance as mutually agreed upon by the Government and the contractor or as warranted by the situation. During non-business hours, the Contractor shall respond to any SAS operational support for maintenance or supply support requirements within two (2) hours of opening on the next day of business.

Accomplish prompt LRU repair.

Para 4.9.2 Source of Repair (SOR) turn-around times shall be no greater than thirty (30) calendar days for items with outstanding requisitions (except for Remote Operation Video Enhancement Receiver (ROVER) and Target Video Down Link (TVDL) GFE items that are repaired through Headquarters Air Force Material Command

(HQ AFMC) “Big Safari” Program Office).

Ensure all situational awareness system components are at the quality level of “A” condition.

Para 4.9.2 No more than one (1) repair defect per quarter.

3.0 Government Furnished Property, Equipment, Material, Software, and Services (GFP/GFE/GFM/GFS): The contractor shall maintain, inventory, and control GFP/GFE/GFM/GFS necessary to meet requirements of this PWS. The Government will identify and provide to the contractor any GFP/GFE/GFM/GFS available for use under this CLS contract. The contractor shall be responsible for safeguarding all Government property provided for contractor use. The contractor shall inventory GFP/GFE/GFM/GFS at the beginning and at the end of this contract. The contractor shall maintain a current inventory list of all GFP/GFE/GFM/GFS furnished equipment at all times. Disposition, including packaging and shipping instructions of any residual GFP/GFE/GFM/GFS, shall be requested form the Procuring Contracting Officer (PCO) upon completion of this CLS contract. All GFP/GFE/GFM/GFS shall be used exclusively for the purpose of this contract and shall be returned at this contracts termination in a serviceable condition.

3.1 Federal Acquisition Regulation (FAR) 45.101, Government Property Definitions

3.1.1 “Government property” means all property owned or leased to the Government or acquired by the Government under the terms of the contract. It includes both Government-furnished property and contractor-acquired property.

3.1.2 “Contractor-acquired property” means property acquired or otherwise provided by the contractor for performing a contract and to which the Government has title.

3.2 Contractor Responsibility: The Contractor shall be responsible for Government property in their possession in accordance with the FAR and Defense Federal Acquisition Regulation Supplement (DFARS) including, but not limited to, FAR Part 45, Government Property, FAR 52.245-1(a), and DFARS, Part 245, Government Property.

3.2.1 Government Furnished Software: Refer to Appendix E for a listing of Government furnished software.

3.2.2 Government Furnished Material: Refer to Appendix F for a listing of Government furnished material.

3.3 DFARS 252.245-7002, Reporting Loss of Government Property.

3.3.1 Definitions.

3.3.1.1 “Loss of Government property” means unintended, unforeseen, or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to -

(1) Items that cannot be found after a reasonable search;

(2) Theft;

(3) Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or

(4) Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

3.3.1.2 “Unit acquisition cost” means -

(1) For Government-furnished property, the dollar value assigned by the Government and identified in the contract; and

(2) For Contractor-acquired property, the cost derived from the Contractor’s records that reflect consistently applied, generally acceptable accounting principles.

3.3.2 Reporting loss of Government property.

(1) The Contractor shall use the Defense Contract Management Agency (DCMA) eTools software application for reporting loss of Government property. Reporting value shall be at unit acquisition cost. The eTools “LTDD of Government Property” toolset can be accessed from the DCMA home page External Web Access Management application at: http://www.dcma.mil/aboutetools.cfm.

(2) Unless otherwise provided for in this contract, the requirements of paragraph (b)(1) of this clause do not apply to normal and reasonable inventory adjustments, i.e., losses of low-risk consumable material such as common hardware, as agreed to by the Contractor and the Government Property Administrator. Such losses are typically a product of normal process variation. The Contractor shall ensure that its property management system provides adequate management control measures, e.g., statistical process controls, as a means of managing such variation.

(3) The Contractor shall report losses of Government property outside normal process variation, e.g., losses due to -

(i) Theft;

(ii) Inadequate storage;

(iii) Lack of physical security; or

(iv) “Acts of God”.

(4) This reporting requirement does not change any liability provisions or other reporting requirements that may exist under this contract.

3.4 Return of Government Property: All Government-Furnished Property (GFP) remains the property of the Government and shall be returned to the Government upon completion of the contract/order. All GFP shall be returned to the Government in the condition provided unless approved in advance by the PCO. All property acquired or otherwise provided by the Contractor for accomplishment of contract/order requirements becomes the property of the Government and shall be returned to the Government upon completion of the contract/order.

All material generated under the contract/order becomes the property of the Government and shall be returned to the Government upon completion of the contract/order. Department of Defense (DD) Form 1423, Contract Data Requirements List (CDRL), deliverables become the property of the Government upon receipt.

3.5 Government Systems

3.5.1 The Government will provide Contractor personnel access to systems necessary to perform tasks under the contract/order. The Contractor shall ensure Contractor personnel who require access to a Government Automated Information System (AIS) have a Department of Defense National Agency Check Plus Written Inquiries (NACI) conducted in accordance with Department of Defense (DoD) 5200.2-R, Personnel Security Program. The Government will provide system access subject to approval of the DD Form 2875, System Authorization Access Request (SAAR). Upon completion/termination of the contract/order or transfer/termination of Contractor personnel, the system account will be closed.

3.5.2 Contractor Manpower Reporting Requirements: The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Situational Awareness System Sustainment (SASS) CLS effort via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

3.5.2.1 Reporting inputs will be for the labor executed during the period of performance for each Government Fiscal Year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.”

3.5.2.2 Reporting Period: Contractors are required to input data by 31 October of each year.

3.5.2.3 Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

3.5.2.4 User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for Government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

4.0 General Information

This CLS effort must be fulfilled by a vendor who is presently qualified/certified in the GOLD Logistics software system and operates a Contractor Inventory Control Point (C-ICP) for a Department of Defense military service contract. The awarded contractor must be able to respond to support requests from users and accomplish LRU repairs no later than thirty (30) calendar days after contract award.

Performance of this work will be at the Contractor’s facility. The Contractor’s facility must be located within a thirty (30) mile radius of Hurlburt Field, FL. The Government agencies located at Hurlburt Field (Digital Dagger and 1 SOCMS/MXMVS, Special Communications personnel) must be able to visit the contractor’s facility to test/troubleshoot software and hardware as required to support the SAS. The contractor shall support these visits as requested by the Government. Requests for support will be made through the Government Program Manager and if approved, forwarded to the Contractor through the PCO.

4.1 Government Security Requirements

General: The contractor shall comply with the provisions of the National industrial Security Program Operating Manual (DOD 5220.22-M). The contractor shall ensure requirements for safeguarding classified information and classified materials, for obtaining and verifying personnel security clearances, for protecting Government property, and for the security of automated and non-automated information systems (AIS) and data are fulfilled. The System Integration Laboratory (SIL) and classified components of the SASS CLS system shall be maintained in a secured area that meets the requirements for safeguarding “SECRET” level hardware, software, and data.

4.1.1 Knowledge and/or generation of classified and/or sensitive, but unclassified, information are required for performance of the contract/order. The Contractor shall ensure applicable Contractor personnel have security clearances at the SECRET level.

4.1.2 Government Security Regulations: The Contractor shall ensure personnel, information, system, facility, and international security requirements are met in accordance with DoD 5200.2-R, DoD 5200.22-M, National Industrial Security Program Operating Manual

(NISPOM).

4.1.3 The Contractor will be provided critical information under separate cover, if applicable.

4.1.4 Communications Security (COMSEC): The Contractor shall use only secure communications methods and/or equipment to transmit or otherwise transfer classified and/or sensitive, but unclassified, information in accordance with DoD 5200.22-M.

4.1.5 Security Requirement: CLASSIFIED

4.1.5.1 The Contractor shall ensure applicable Contractor personnel have security clearances at the SECRET level required for proper accomplishment of contract/order requirements.

Contractor personnel shall not be authorized access to classified and/or sensitive, but unclassified, information and/or materials or be permitted to work on classified and/or sensitive, but unclassified, projects and/or programs without a proper security clearance and a need-to-know.

4.1.5.2 The security clearance shall be obtained in accordance with the DD Form 254, Department of Defense Contract Security Classification Specification.

4.1.5.3 Contractor personnel whose clearances have been suspended or revoked shall immediately be denied access to classified and/or sensitive, but unclassified, information.

4.1.6 Access to Government System: The Government will provide Contractor personnel access to systems necessary to perform tasks under the contract/order. The Contractor shall ensure Contractor personnel who require access to a Government AIS have a NACI conducted in accordance with DoD 5200.2-R. The Government will provide system access subject to approval of the DD Form 2875. Upon completion/termination of the contract/order or transfer/termination of Contractor personnel, the system account will be closed.

4.1.7 Access to Government Facility

4.1.7.1 The Contractor shall ensure Contractor personnel who require access to a Government facility comply with the security procedures of the facility.

4.1.7.2 Comman Access Card (CAC) Requirements: The employee’s Contracting Company’s Security Point of Contact shall forward a CAC request to the PCO. The PCO will sign and submit letter to the Government Contracting Officer Representative (COR) requesting concurrence for the issuance of a CAC. The COR will forward the request to the Government Trusted Agent (TA) for processing. Email notification will be provided by the TA to contract employee once information is loaded in the Trusted Associate Sponsorship System (TASS).

Contractor has thirty (30) days to complete application process. User ID and Temporary Password will be provided . The contractor has seven (7) days to initially log into TASS.

The CAC shall be worn or prominately displayed in such a manner as to be visible at all times while performing work on or visiting the Government installation. Upon completion or termination of the contract or termination/transfer of the employee, the CAC shall be returned to the TA that processed the application.

4.1.8 Handling of Inadvertent Acess to Classified Mission Data: In the process of handling SAS servers, hard drives, mission recorders and other components on this repair contract, the Contractor may have inadvertent access to classified mission data. This classified mission data will be properly cleared (data destroyed) from all devices and shall not be copied, stored or shared with any other sources, Government or Non-Government.

4.1.9 Security Incident or Violation: The Contractor shall immediately notify the Government Security Office of any potential or actual security incident or violation including potential or actual unauthorized disclosure or compromise of classified and/or sensitive, but unclassified, information.

4.2 Continuation of Mission-Essential Services During a Crisis

4.2.1 Definition of Mission-Essential Services: In accordance with DFARS 252.237-7023(a), Continuation of Essential Contractor Services / Definitions, “ ‘Essential contractor service’ means a service provided by a firm or individual under contract to DoD to support mission-essential functions, such as support of vital systems, … associated support activities, … and similar services provided to foreign military sales customers under the Security Assistance Program. Services are essential if the effectiveness of defense systems or operations has the potential to be seriously impaired by the interruption of these services, as determined by the appropriate functional commander or civilian equivalent.”

4.2.2 Designation of Services as Mission-Essential

4.2.2.1 In accordance with DFARS 252.237-7023(a), and AFI 10-403, Deployment Planning and Execution, paragraph 1.6.1.25, the Functional Commander (FC) or civilian equivalent has determined these services are mission-essential and will continue in the event of a crisis.

4.2.2.2 In accordance with DFARS 237.7602(a), The Continuation of Essential Contractor Services / Policy, “As a general rule, the designation of services as essential contractor services will not apply to an entire contract[,] but will apply only to those service functions that have been specifically identified as essential contractor services by the functional commander or civilian equivalent.” The mission-essential services under this contract/order include all C-ICP services listed in this document.

4.2.3 In accordance with DFARS 237.7602(a) and DFARS 252.237.7023(d)(1), Continuation of Essential Contractor Services, the Contractor shall continue to perform services, identified as mission-essential, during a crisis as directed by the Contracting Officer and in accordance with its Mission-Essential Contractor Services Plan.

4.2.4 Mission-Essential Contractor Services Plan

4.2.4.1 In accordance with DFARS 252.237-7023(c)(1), DFARS 252.237-7024(b), Notice of Continuation of Essential Contractor Services, and DFARS 237.7602(b), the Contractor has or will submit a written plan detailing procedures for continuing performance of mission-essential services during a crisis under the basic contract.

4.2.4.2 In accordance with DFARS 252.237-7024(b)(1), in its Mission-Essential Contractor Services Plan, the Contractor shall “Identify provisions made for the acquisition of essential personnel and resources for continuity of operations for up to thirty (30) calendar days or until normal operations can be resumed ...”

4.2.4.3 In accordance with DFARS 252.237-7024(b)(2), the Contractor shall address, at a minimum, the following contingencies in its Mission-Essential Contractor Services Plan (CDRL

A00C, DI-MGMT-8004A/T):

(1) Challenges associated with maintaining essential contractor services during an extended event, such as a pandemic that occurs in repeated waves;

(2) The time lapse associated with the initiation of the acquisition of essential personnel and resources and their actual availability on site;

(3) The components, processes, and requirements for the identification, training, and preparedness of personnel who are capable of relocating to alternate facilities or performing work from home;

(4) Any established alert and notification procedures for mobilizing identified “essential contractor service” personnel; and

(5) The approach for communicating expectations to contractor employees regarding their roles and responsibilities during a crisis.

4.2.4.4 In accordance with DFARS, PGI 207.105(b)(20)(C)(1), Contents of written acquisition plans / Plan of action / Other considerations / Special considerations for acquisition planning for crisis situations, and DFARS 237.7602(b), the PCO, in coordination with the functional manager, will assess the sufficiency of the Mission-Essential Contractor Services Plan in meeting acquisition requirements.

4.2.4.5 In accordance with DFARS 252.237-7023(c)(2), “The Contractor shall maintain and update its plan as necessary. The Contractor shall provide all plan updates to the PCO for approval.”

4.2.4.6 In accordance with DFARS 237.7602(b) and DFARS 252.237.7023(d)(1), “Contractors will activate such plans only during periods of crisis, as authorized by the contracting officer, who does so at the direction of the appropriate functional commander or civilian equivalent.” and “ in accordance with its Mission-Essential Contractor Services Plan.”

4.2.5 In accordance with DFARS 252.237-7023(c)(3), “As directed by the Contracting Officer, the Contractor shall participate in training events, exercises, and drills associated with Government efforts to test the effectiveness of continuity of operations procedures and practices.

4.2.6 Non-performance of Mission-Essential Services / Government Contingency Plan

4.2.6.1 In accordance with DFARS 252.237.7023(d)(2), “In the event the Contractor anticipates not being able to perform any of the essential contractor services … , the Contractor shall notify the Contracting Officer or other designated representative as expeditiously as possible and use its best efforts to cooperate with the Government in the Government’s efforts to maintain the continuity of operations.” In accordance with DFARS 252.237.7023(e), “The Government reserves the right in such crisis situations to use Federal employees, military personnel or contract support from other contractors, or to enter into new contracts for essential contractor services.”

4.2.6.2 In accordance with Department of Defense Instruction (DoDI) 1100.22, Enclosure 2, 5, b, Policy and Procedures for Determining Workforce Mix / Responsibilities / Chairman of the Joint Chiefs of Staff, “… Combatant Commanders [will] develop contingency plans if they have a reasonable doubt that a contractor will continue to provide essential services during a mobilization or crisis.”

4.2.7 In accordance with DFARS 252.237-7023(f), Continuation of Essential Contractor Services/Changes, “The Contractor shall segregate and separately identify all costs incurred in continuing performance of essential services in a crisis situation. The Contractor shall notify the Contracting Officer of an increase or decrease in costs within ninety [calendar] days after continued performance has been directed by the Contracting Officer, or within any additional period that the Contracting Officer approves in writing, but not later than the date of final payment under the contract. The Contractor’s notice shall include the Contractor’s proposal for an equitable adjustment and any data supporting the increase or decrease in the form prescribed by the Contracting Officer. The parties shall negotiate an equitable price adjustment to the contract price, delivery schedule, or both as soon as is practicable after receipt of the Contractor’s proposal.”

4.3 Environmental Management System (EMS): These services shall be performed only at the Contractor’s facility; therefore, the EMS requirement does not apply.

4.4 Green Procurement Program (GPP): Under Secretary of Defense Memorandum, Establishment of the DoD Green Procurement Program, dated August 27, 2004, establishes the requirement for a GPP. The GPP requirement applies to all acquisitions, including services, using Government funds. The GPP is a mandatory federal acquisition program that focuses on the purchase and use of environmentally-preferable products and services. In accordance with FAR 23.404, Agency affirmative procurement programs, the GPP requires 100% of purchases of Environmental Protection Agency (EPA)-designated products, included in the Comprehensive Procurement Guidelines (CPG) list, contain recovered materials unless the item cannot be acquired competitively within a reasonable timeframe, meet appropriate performance standards, and/or be acquired at a reasonable price. The prime Contractor shall ensure subcontractors comply with the GPP requirement.

4.5 Inspection of Services

4.5.1 In accordance with FAR 52.246-4, Inspection of Services – Fixed Price, the Government reserves the right to inspect Contractor performance.

4.5.2 In accordance with FAR 52.246-1, Contractor Inspection Requirements, the Contractor shall maintain an inspection process acceptable to the Government.

4.6 SAFETY REQUIREMENTS: The contractor shall comply 100 percent of the time.

4.6.1 Contractor Compliance. Contractors shall comply with Occupational Safety and Health Act (OSHA) Public Law 91-596, OSHA Standard 29 CFR 1910, and OSHA Standard 29 CFR 1925 for the protection of their employees. To ensure the protection of Air Force personnel, assets and interests, the contractor shall be solely responsible for compliance with all federal, state and local laws, codes, ordinances, regulations, the Occupational, Safety and Health Act (Public Law 91-596) and the resulting OSHA Standards 29 CFR 1910 and OSHA Standards 29 CFR 1925, all Air Force Occupational Safety and Health (AFOSH) Standards, and any applicable local guidance. The contractor shall establish and maintain a safety and health program detailed in a written Contractor’s Safety and Health Plan. The Air Force is part of the OSHA Voluntary Protection Program (VPP). All shall familiarize themselves with the requirements of VPP. Information on the VPP can be accessed at http://www.osha.gov/dcsp/vpp/index.html. Additionally, the contractor is responsible for the safety and health of all subcontractor employees.

4.6.2 Mishap Notification: The contractor shall telephonically notify the Safety office within four (4) hours of all mishaps or incidents to DoD property entrusted by this contract operation.

No more than one (1) instance of late mishap notification per calendar year is acceptable.

Follow all other reporting requirements as identified on the DD1423, CDRL A001 for Accident/Incident Report (Mishap Notification & Reporting) Data Acquisition Document Number DI-SAFT-81563/T.

4.6.3 Mishap Investigation. If requested by the PCO or Administrative Contracting Officer (ACO), the contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenances and training records until released by the investigating safety office. If the Government investigates the mishap, the contractor and the subcontractors shall cooperate fully and assist the Government personnel until the investigation is completed.

4.7 Government-Industry Data Exchange Program (GIDEP)

4.7.1 The Contractor shall participate in GIDEP in accordance with Air Force Joint Instruction (AFJI) 63-108, Government-Industry Data Exchange Program (GIDEP), and GIDEP Operations Manual S0300-BT-PRO-010, Government-Industry Data Exchange Program. The Contractor shall submit all appropriate data to GIDEP, as it is generated, in accordance with the CDRLs of the contract/order.

4.7.2 The Contractor shall review each Alert/Safe-Alert report received from GIDEP to determine if the item or process for which the Alert/Safe Alert report is issued is applicable to the contract/order and take appropriate action. Upon the determination that an Alert/Safe-Alert report is applicable, the Contractor shall inform the impacted organizations and subcontractors in accordance with the CDRLs. The Contractor shall maintain a record of the status and disposition of all Alert/Safe-Alert reports in accordance with the CDRLs. (CDRL A009, DI-QCIC- 80125B/T, Alert/Safe Alert; CDRL A00A, DI-QCIC-80126B/T, Response to an Alert/Safe Alert)

4.8 Packaging: The Contractor shall package replenishment spares and/or repair parts in accordance with the contract (basic or order, as applicable) AFMC Form 158, Packaging Requirements and other Government packaging requirements. In accordance with MIL-STD- 2073-1D, Department Of Defense Standard Practice / For Military Packaging, and/or MIL-STD- 129P(4), Department Of Defense Standard Practice / Military Marking For Shipment And Storage, shipping containers, which meet the requirements of the AFMC Form 158 and are suitable for return shipment of serviceable assets, shall be reclaimed and stored for reuse.

Unsuitable shipping containers shall be disposed of and replaced with new containers that meet the requirements of the AFMC Form 158. The Contractor shall ensure that classified material is shipped in accordance with DoD 5220.22-M.

4.9 Supply Support

4.9.1 Contractor Logistic Support (CLS): CLS shall be provided for SAS components (per Appendix C) and software (M2MSA, ROVER, TVDL, and peculiar LINK 16 Server components and EWO CP Systems Software) to augment the maintenance unit. Support shall be provided at Continental United States (CONUS) locations using on-call support procedures. Contractor technicians shall respond to support requests within one (1) hour of the initial request during contractor normal business hours 07:00 to 16:00 (Central Standard Time) Monday through Friday. Response shall be defined as technical discussion, call support, or on-site assistance as mutually agreed upon by the Government and the contractor or as warranted by the situation. During non-business hours, the Contractor shall respond to any SAS operational support for maintenance or supply support requirements within two (2) hours of opening on the next day of business. The Contractor shall have the SASS CLS repair effort operational within thirty (30) calendar days after contract award. The Contractor Point of Contact (POC) and contact telephone numbers for the regular hour business support and non-duty technical services support shall be provided to the Government following contract award.

4.9.1.1 Materials Required in Support of Contractor Logistics Support: All purchases in excess of $500 must be approved by the PCO. The Contractor shall submit a proposal and pricing information (to include the negotiated Material add-on factor and vendor quote, to include item description, quantity, unit price, delivery schedule) for the Material Required in Support of the Contractor Logistics Support to the PCO. After Government review and completion of negotiations for the quantity, unit price, and delivery schedule of the Materials Required in Support of Contractor Logistics Support, the PCO will provide approval to the Contractor for the Materials Required in Support of Contractor Logistics Support. Materials purchased under the $500 limit will still require an informational email from the Contractor stating the total cost for the items (pricing information) and a description of the need/requirement for the item/items. The Government will fund an estimated amount (pool of funds) on the CLIN for acquisition of Materials Required in Support of Contractor Logistics Support upon contract award.

After delivery and acceptance of Materials Required in Support of Contractor Logistics Support, the contractor shall bill for Materials in Support of Contractor Logistics Support from the estimated amount (pool of funds) provided on the CLIN(s).

4.9.2 Contractor Source of Repair (SOR): The Contractor shall manage the repair program for the Government to ensure all SAS components are repaired and returned to the Inventory Control Point (ICP). The Contractor shall make repairs to the server and other M2MSA/Link 16 components as required. The M2MSA servers are manufactured by Technology Advancement Group, Inc. (TAG). TAG has stated that they will support the new server for ten (10) years. Once the servers and drives are placed in service they must be handled as classified assets and TAG is unable to provide classified item repair at their facility. TAG’s support plan involves the Contractor’s repair technicians receiving factory-level training/certification from them for warranty and non-warranty repairs. This establishes a support relationship between TAG and the Contractor and will enable the full planned ten (10) years of service. Based on TAG’s approach for server support, the Contractor’s repair technician(s) must receive training from TAG.

M2MSA/Link 16 components that require repair beyond the contractor’s capability will require service contracts with the appropriate vendor(s). The Contractor shall be responsible for managing the repair contracts and subcontractor work/performance.

Source of Repair (SOR) turn-around times shall be no greater than thirty (30) days for items with outstanding requisitions (except for Remote Operation Video Enhancement Receiver (ROVER) and Target Video Down Link (TVDL) GFE items that are repaired through Headquarters Air Force Material Command (HQ AFMC) “Big Safari” Program Office). No more than one (1) repair defect per quarter is allowed. If more than one (1) repair defect per quarter is encountered it will result in a negative Performance Assessment Report (PAR) to the Contractor for resolution. The COR will use the monthly status report and submitted quality deficiency reports to track repair defects.

4.9.3 Condemnations: The Contractor is not authorized to condemn any item without prior coordination and approval between the Government PM and final contract action through the PCO. Requests for condemnation will be submitted in writing to the Government PM and PCO. If an end item is condemned, the Contractor shall replace that condemned end item with a like serviceable end item, if available. If a serviceable end item is not available, the PCO will provide contract direction. If the PCO directs the item to be replaced, the item shall be procured by the Contractor utilizing the material CLIN. In general, condemnation will only be granted if the item inducted for repair satisfies the following conditions:

Physical damage that affects greater than 75% of the replacement cost of the end item (e.g. crushed).

Burn damage that affects greater than 80% of the internal electrical components and connections of the end item.

AFLCMC/WIUAA requires digital photographs of any end item for which condemnation is requested. The photographs shall clearly portray the extent of damage to the end item and the effects of any overheating. One photograph will be of the entire end item showing the part number and serial number of that component. The results of any electrical testing performed on the end item will also be submitted for review. Photos will be provided to the Government PM.

4.9.4 Contractor Inventory Control Point (C-ICP): The Contractor shall provide an Item Manager (IM) to manage the peculiar items under this effort per Appendix C. The Contractor Item Manager (IM) shall utilize Government data systems to manage peculiar items as part of this effort. The Contractor IM shall take necessary steps for storage and issuing of peculiar spares at the wholesale level under the Inventory Control Point (ICP) effort using the Gold logistic management system. The Contractor shall be fully operational to accomplish repairs and integrate with Air Force supply systems no later than thirty (30) calendar days after contract award.

4.9.5 Supply Support Planning: The Contractor shall maintain a program to meet the following requirements for the CLS program under this contract. The Contractor shall maintain a CLS support plan which will address source of supply, inventory management, repair and replacement strategy, ICP management and performance measures which apply to the SASS supply support. The Contractor shall participate in Supply Support Integrated Product Team meetings hosted at the contractor’s facility as deemed necessary by the Government (minimally, once per year). The Contractor shall identify spares requirements to support the SASS CLS program to include five (5) Readiness Spares Packages (RSP) (refer to Appendix D).

4.9.6 Supply Management: The Contractor shall be responsible for computing spares requirements, acquiring required spares, and update spares usage data in the Government data systems. The Government requires spare components to meet a minimum fill for five (5) deployable RSP kits, Point of Supply (POS) requirements, and sufficient spares to maintain the M2MSA and Link 16 systems at a 90 percent Mission Capable (MC) rate or better. The Contractor shall be responsible for shipping/delivering parts to Cannon AFB, NM, Hurlburt Field, FL and deployed locations as required to satisfy requisitions.

The deployed assets shall be forwarded to the designated CONUS shipping departure point (Dover, AFB) for Government shipment to the actual deployed location. The Contractor shall compute Mean Time Between Failure (MTBF) data to determine and maintain sufficient spares for Group B items while the part is removed from the aircraft for repair. The Contractor will be provided MILSTRIP authority to procure piece parts that are located in Government wholesale storage when it is to the best advantage to the Government.

4.9.7 Data Sharing: The Contractor shall take required steps to establish connectivity to Government Item Management Control Systems (D043/D143C) and Enterprise Solution Supply (ESS) via the Air Force Portal. The Government will support and sponsor the Contractor for access to these data systems per HQ AFMC instructions. The Contractor shall identify, provide, and update system data to ensure visibility of data to support program decisions, maintenance and repair data, asset availability, and cataloging requirements. The Contractor shall have access to Government data systems to upload data systems requirements and other necessary data files.

4.9.8 Systems Integration Lab (SIL): The SIL is currently located at the BAE Fort Walton Beach, FL facility. The Contractor shall be responsible for coordinating the movement of the SIL with BAE and the setup of the SIL in their facility. The SIL shall be setup and operated in accordance with the technical documentation provided by the Government. The SIL must be operational no later than thirty (30) calendar days after contract award. The working SIL shall be used to test all SASS components for proper operation, as a complete system, utilizing approved acceptance test procedures (ATPs) and shall support repair actions and decisions. The Contractor is responsible for all actions to maintain the SIL in a serviceable condition.

4.9.9 New M2MSA Server: The Contractor shall support the fielding of the new common M2MSA server for the AC-130H and AC-130U. The new servers will be installed at the unit level in accordance with the applicable Time Compliance Technical Order (TCTO) issued for each platform. The Contractor shall be responsible for shipping the new servers for installation and return shipment of the old servers for final disposition as specified by the Government. The old servers will be maintained in adequate quantities to support the field’s requirements until the new server has been completely fielded and is fully operational. This includes supply points stock and mobility readiness spares packages.

4.10 Mobility Readiness Spares Package (MRSP)

4.10.1 MRSP Support Planning: The Contractor shall coordinate MRSP spares authorization adjustments with HQ Air Force Special Operations Command (AFSOC) Supply MRSP Managers annually. The Contractor shall monitor MRSP requirements daily during normal business hours and respond to requisitions with status within twenty-four (24) hours. The Contractor shall provide serviceable Line Replaceable Units (LRUs) based on quantities listed in Table II in Appendix D or levels agreed to by AFSOC and the Contractor. The Air Force shall reserve the right to tailor the packages to fit the needs of the deployment within current authorization levels. At the end of each year, failure/consumption data extracted from the Air Force Core Automated Maintenance System may be analyzed using Air Force supply formulas;

to justify an increase or decrease in the quantities.

4.10.2 MRSP Deployment: The Contractor shall provide MRSP for aircraft in support of exercises and peacetime/wartime deployments. The following criteria shall be met for each

MRSP:

It shall provide for an initial thirty (30) days of support for SAS LRUs.

Replenishment spares shall be provided during the first thirty (30) days of deployment on a one-for-one exchange basis. Complete MRSP shall be furnished to the Government within twenty-four (24) hours of notification of deployment.

Executable planning shall be in place to provide support for day thirty-one

(31) and beyond of a deployment per tasked Primary Aircraft Authorization

(PAA).

4.11 Precious Metals Recovery: The Contractor shall ensure scrap and condemned end items containing recoverable quantities of silver, gold, platinum, palladium, rhodium, iridium, osmium, or ruthenium, are reported to the Defense Reutilization and Marketing Service, DRMS-SM, Federal Center, 74 N. Washington, Battle Creek, Michigan, 49017-3084, for disposition instructions unless other specific instructions are furnished by the PCO.

4.12 Quality Program: The Contractor shall have an established quality control program in accordance with either AS 9100, ISO9001, or Capability Maturity Model Integration (CMMI) 3. These programs may be tailored to meet or exceed the requirement for Delivery/Task Order(s) (D/TO). The Contractor is responsible for quality on the contract; this includes performance of quality control activities with subcontractors/vendors and the ensuring of the performance of products/services provided in the contract. Government (DCMA) will be responsible for quality oversight of the Contractor’s efforts.

4.12.1 Acceptance: The Contractor shall use an established compliant or equivalent defense industry practices and processes for testing an acceptance of repaired SAS components. Repaired system components shall function, as applicable, IAW contractor ATPs.

4.12.2 Cognizant Contract Administration Office: When requested, the Contractor shall assist the cognizant contract administration office in evaluating product quality deficiency reports and exhibits for defects reported on items repaired under this contract to determine root cause for deficiencies. These defects may be reported from field units. Corrective action to prevent repeat discrepancies shall be an integral part of this contractor’s quality program at no additional cost to the Government. The Contractor shall establish and maintain a quality program, approved by the cognizant Government representative to accomplish the requirements set forth in TO: 00-35D- 54, USAF Material Deficiency Reporting and Investigating System and Joint Regulation DLAD 4155.24.

4.12.3 Deficiency Correction: The Contractor’s Quality Program shall promptly detect and correct assignable conditions to adverse quality. Operations which could result in or have resulted in defective supplies, services or other areas of contract performance which could create excessive losses and cost must be identified and changed as a result of the quality program; as directed/approved by the PCO.

4.13 Engineering and Technical Services: The Contractor shall provide Systems Engineering Management for accomplishing the engineering tasks in this PWS. These services take the form of advice, assistance, training, or hands-on training (direct assistance) essential to research, development, production, operation or maintenance necessary to ensure the effective operation and maintenance of weapon systems, equipment, and components for the SAS user/management organizations or activities (including software when applicable) at design or required levels of effectiveness. These services includes Information Technology Consulting Services, such as Information Technology Architecture Design and Capital Programming, and Investment Control Support Services; and Software Services such as implementing a web-based, commercial off-the-shelf software product that is an integral part of a consulting services contract.

The System Engineering process shall provide for direction and control to ensure that system performance requirements and related design data are met and maintained in a manner consistent with the concept of an integrated design, and that any multi-discipline discrepancies are addressed in a coordinated manner. Requirement traceability shall be maintained throughout the performance of this PWS.

Systems Engineering includes a combination of substantially all of the following activities: determining specifications, identifying and resolving interface problems, developing test requirements, evaluating test data, and supervising design. Technical direction includes a combination of substantially all of the following activities:

coordinating other contractors’ support, and resolving technical controversies. The Contractor shall provide Engineering and Technical Services to and including, but not limited to hardware/software systems integration and other sustainment needs.

Tasks include:

The Contractor shall update the Technical Data Package (TDP) documents as necessary.

When revisions to the TDP are required, the contractor shall update and maintain engineering data for the hardware.

Identification of technological developments that could improve reliability and performance shall be reported to the Government.

Responsibility for total system performance.

Evaluate problems/identifying possible impacts from a total system perspective, and allocating requirements/design changes to appropriate sub-tier components.

Maintaining program baseline specifications and drawing packages, including material and process specifications.

Address obsolescence of components Respond to calls from the Government requesting information or clarification.

Analyzing, modeling, evaluating, and suggesting solutions for support equipment, crew station, Reliability and Maintainability (R&M), and performance problems.

Evaluate material defect reports using best commercial practices to provide assistance in the resolution of the material deficiency.

Providing initial investigation into Product Quality Deficiency Report(s) (PQDRs).

Incorporation of any design changes resulting from investigations of DR(s).

Assessing logistics supportability issues, other than ECPs, as a routine function during all hardware changes, identifying potential impacts associated with the changes, and proposing solutions.

Maintain configuration management for the engineering effort using National Consensus Standard for Configuration Management ANSI/EIA- 649A as a guide.

Maintain/update/sustain current software CPIN baseline to include but not limited to modification and integration of existing software due to changes in security and/or mission, driving updates.

4.13.1 Software Engineering: For any Software Engineering requirements from the Government, the Contractor shall submit a proposal and pricing information (to include manhours) required in support of the Software Engineering effort to the PCO. After Government review and completion of negotiations for the Engineering effort required, the PCO will provide approval to the Contractor for the effort required in support of Software Engineering. The Government will fund an estimated amount (pool of funds) on the CLIN for Software Engineering upon contract award.