PWS_Technical_Support_for_Avionic_Subsystems_Task_Order_1_23_Apr_14.docx

TASK ORDER 1

PERFORMANCE WORK STATEMENT

(PWS)

FOR

Technical Support for Avionic Subsystems

309th Software Maintenance Group

Hill AFB, UT

(518 SMXS)

24 April 2014

Table of Contents

1.0 Purpose

1.1. The purpose of this Performance Based Work Statement is to acquire technical assistance required to support aircraft wiring modification, subsystem hardware modification, and Operational Flight Program (OFP) software modification specific to the Commercial Central Interface Unit (CCIU), Commercial Data Entry Electronics Unit (CDEEU), Digital Video Recorder (DVR), Advanced Color Programmable Display Generator (ACPDG) and the Advance Color Multi-Function Display (ACMFD). Technical assistance will support capability upgrade preliminary design, leading to critical design, trial verification installation, manufacturing and test, and, if needed, follow-on production support.

2.0 Scope

2.1. 518 SMXS/MXDED requires F-16 on-call technical support for the OFP, Board Support Package (BSP), and hardware changes in the CCIU, CDEEU, DVR, ACPDG and ACMFD that will support capability upgrades development. In addition, technical expertise on the internal and external components of the CCIU, CDEEU, DVR, ACPDG and ACMFD Line Replaceable Unit(s) (LRUs) may be required to support aircraft wiring design and implementation.

3.0 Engineering and Technical Support

3.1. On call tasking and reporting requirements of this contract are accomplished through the Government Representative (GR) or alternate. The Contractor shall provide on-call technical support as requested by the Government. The on-call technical support shall be provided during normal business hours and at other times with 48 hours’ notice as requested by the GR. Acknowledgement of Government need will be provided within one (1) business day. Phone support through conference call shall be provided within forty-eight (48) hours of Government notification. If technical support is too complex for a 48-hour turn around, the Contractor shall provide notification that support will not be available within 24 hours and provide estimated timetable for assistance. On-call technical services request by the Government and response from the Contractor shall be via telephone or e-mail.

3.1.1. The Contractor shall provide on-call technical support on five (5) separate aircraft subsystems as required to support aircraft wiring modification, subsystem hardware modification, and software modification specific to the following:

· Commercial Central Interface Unit (CCIU)

· Commercial Data Entry Electronics Unit (CDEEU)

· Digital Video Recorder (DVR)

· Advanced Color Programmable Display Generator (ACPDG)

· Advance Color Multi-Function Display (ACMFD)

3.2. STATUS REPORTS

The Contractor shall provide a monthly status report summarizing work performed according to paragraphs 3.1, 3.4.1.1 through 3.4.1.7. Report is due by the tenth (10th) day of the following month. (CDRL A004)

4.0 Services Summary (SS)

The Contractor shall provide a monthly status report summarizing work performed according to paragraphs 3.1, and 3.4.1.1 through 3.4.1.7.

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