blevins_COLT_PWS_-_21_Aug_2019.docx

Performance Work Statement (PWS) 12 April 2019

Performance Work Statement (PWS) for Air Force Sustainment Center (AFSC) Customer-Oriented Leveling Technique (COLT) and Proactive Demand Leveling (PDL) Support 12 April 2019

TABLE OF CONTENTS

1.0 DESCRIPTION OF SERVICES

1.1. Background

1.2. Scope

1.3. Objective

1.4. Requirements

1.5. Deliverables

2.0. SERVICES SUMMARY

3.0. BASE SUPPORT/ GOVERNMENT FURNISHED PROPERTY AND SERVICES

4.0. GENERAL INFORMATION

4.10 Section 508 of the Rehabilitation Act

4.11 Security and Privacy

4.12 Personal Services

5.0. APPENDIX

6.0. ACRONYMS

7.0. GOVERNING REGULATIONS

8.0 VOLUNTARY PROTECTION PROGRAM

9.0 CONTRACTOR MANPOWER REPORTING LANGUAGE

9.1 Mission Essential Contractor Services

1.0 DESCRIPTION OF SERVICES

1.1 Background.

The Air Force Sustainment Center’s (AFSC’s) enterprise-wide responsibilities includes effectively and efficiently managing the Supply Management Activity Group-Retail (SMAG-R) stock fund. Key activities associated with managing the SMAG-R stock fund include generating stock levels for consumable items for retail operational locations across the Air Force and developing and maintaining policies and procedures to sustain readiness.

AFSC relies on specialized inventory optimization analysis, using the Air Force’s Customer-Oriented Leveling Technique (COLT) and Proactive Demand Leveling (PDL) algorithms to generate consumable item stock levels. AFSC uses advanced supply chain analysis to continuously improve the effectiveness and efficiency of the SMAG-R processes for delivering readiness.

Because of the complex and highly technical nature of optimizing SMAG-R operations and the COLT and PDL algorithms, AFSC needs contractor support to provide the specialized analytical skills necessary to perform stock level optimization analysis with the COLT and PDL algorithms and analyze and enhance SMAG-R enterprise-level operations.

1.2 Scope.

The scope of this contract includes performing recurring analysis to set consumable item levels and performing advanced supply chain analysis to improve the effectiveness and efficiency of SMAG-R processes.

The analysis process for generating stock levels relies on the Customer-Oriented Leveling Technique (COLT) and Proactive Demand Leveling (PDL) algorithms. As part of this level-setting process, AFSC must capture the data elements required to feed the COLT and PDL algorithms from multiple sources, validate the accuracy and usability of the data, prepare the data for input to the algorithms, perform optimization analysis to calculate the levels, review the resulting levels, coordinate the results with the stakeholders, and ensure that the resulting levels are properly loaded into the retail operational supply system—Integrated Logistics System-Supply (ILS-S).

In addition to this recurring level-setting analysis, AFSC must maintain and enhance the COLT and PDL algorithms, provide responsive customer support for the stakeholders who rely on the levels that COLT and PDL calculates, monitor and manage supply chain systems and processes, identify opportunities to enhance SMAG-R policies and procedures, develop specialized enterprise-level capabilities, re-engineer logistics from an enterprise perspective, integrate the diverse tools and capabilities across the enterprise, and implement recommended policy and procedural changes.

1.3 Objective.

This Performance Work Statement (PWS) defines the analysis requirements in support of SMAG-R operations for setting consumable item stock levels and performing advanced supply chain analysis.

1.4 Requirements.

The following paragraphs define the required contractor support:

4. Perform analysis monthly to generate Air Force retail operational stock levels for non-Air Force managed items, ensuring coverage for all bases on a quarterly basis. Obtain supporting Defense Logistics Agency (DLA), General Services Administration (GSA), United States Marine Corps (USMC) and Air Force (AF) data, analyze it, determine its usability, and prepare data for use. Aid the AF in ensuring the data required for the analysis is correct and that the resulting levels are properly loaded.

1.4.1 Perform Logistics Order and Ship Time Investigative Tool (LOSTIT) analysis as needed (usually quarterly) to ensure that the Order and Ship Time (O&ST) values used in the COLT and PDL algorithms are correct.

1.4.2 Examine the results of COLT and PDL analysis, document the findings, resolve problems, and assist stakeholder in interpreting and applying the results.

1.4.3 Identify opportunities to enhance the functionality of the COLT and PDL algorithms; SMAG-R policies, procedures, and processes; and develop solutions and recommendations.

1.4.4 Maintain the COLT and PDL algorithms, including any data pre-processors, output macros, and other tools used to support the recurring analysis including:

· Customer-Oriented Leveling Technique (COLT)

· Proactive Demand Leveling (PDL)

· Forward Supply System (FSL) Leveling

· COLT Handy Input Manipulation Program (CHIMP)

· COLT Handy Output Manipulation Program (CHOMP)

· XCA Edit

· Wholesale Delay Time (WDT)

· Weight-Cube (WgtCub)

· COLT D043B

· PDL Handy Output Manipulation Program (PHOMP)

· FRC Analysis Tool (FRAT)

· Logistics Order and Ship Time Investigative Tool (LOSTIT)

· Shipping Excess Computation Tool (SECT)

· Sustainment Level Drawdown System (SLEDS)

· Merge Those Files (MTF)

· PDL Other Service’s Transaction Input Tool (POSTIT)

1.4.5 Provide COLT and PDL operational support including: maintain stakeholder lists, maintain schedule, manage the SharePoint site, operate help desk, maintain a task list, develop and maintain the primer briefs, make any required changes to AF manuals (AFMAN 23-122, AFH 23-123, and subsequent documents), develop and update process documentation including:

- PDL Technical Guide

- PDL Production Process

- COLT Model Users Guide

- COLT Functional Description

- COLT Base-Level Process Guide

- COLT Software Management and Test Plan

- COLT Review Report Guide

- COLT Management Report Guide

- COLT-BL Data Retrieval Guide

- CHIMP Program Guide

- CHOMP Program Guide

- COLT D043B Data Import Program Guide

- PHOMP Program Guide

- WDT Guide

- XCA Edit Program Guide

1.4.6 Assist the Air Force and AFSC in drafting and implementing consumable item policies and procedures.

1.4.7 Participate in COLT/PDL user group activities with USMC and NAVAIR users. Coordinate enhancements to the AF algorithms with the COLT/PDL user group to maintain configuration control across the DoD. Collaborate on developing new DoD-wide functionality. Examine other users’ unique business rules and data for possible application to enhance AF algorithms and processes. Explain AF algorithms and processes to other users and help them explore applying the AF business rules and data to USMC and NAVAIR applications.

1.4.8 Perform software maintenance for COLT and PDL supporting programs, including COLT Handy Input Manipulation Program (CHIMP), COLT Handy Output Manipulation Program (CHOMP), XCA Edit, Wholesale Delay Time (WDT), COLT D043B, PDL Handy Output Manipulation Program (PHOMP), FRC Analysis Tool (FRAT), Logistics Order and Ship Time Investigative Tool (LOSTIT), Shipping Excess Computation Tool (SECT), and Sustainment Level Drawdown System (SLEDS). Update documentation as required to reflect any software changes.

1.4.9 Integrate PDL algorithms and code into COLT, enhance PDL logic as required.

1.4.10 Continuity Book Support. CDRL A0005

1.4.11.1 The Contractor shall assist with Continuity Book Support. The Government requires each project employee, including Contractor employees, to maintain and update a continuity book (using an existing Government template) on their current projects. This Continuity Book shall be placed on the division’s shared drive or successor’s data repository program whenever changes occur and reviewed at least quarterly by Government Team Leads to confirm that the information remains relevant and current and annotate the review date. The Contractor employees shall notify the Government COR(s) and Government Team Leads as to the location of the electronic continuity book after each update, if not in a Government-specified location. Project continuity information shall include, as a minimum, the following information in the following order (Deliverable A0005: Continuity Book):

· Single page Bullet Background Paper/Program Talking Paper on each major effort (e.g., individual COLT and PDL applications and chosen projects, etc.)

· Listing of Team Members (POC, OPR, Phone (DSN), email and duties for each major project or program)

· Program flow chart and Projected Management Work Breakdown Structure, when required. Gantt chart (or approved Government substitute) with required major and minor program milestones, if applicable.

· List tools required to perform tasks at each representative milestone. A brief tutorial of how to use the tool. If Internet or shared drive tool, its access POC (Organization and Name). If the tool is on local shared drive provide location and Government employee back-up access to the tool. As a minimum, the Government team lead shall have tool access.

Other related project/program information, not previously included; e.g., Routine meeting schedule: (e.g., Bi-weekly Integrated Product Team (IPT meetings: chaired by (POC Organization and Name), etc.)

1.5 Deliverables.

1.5.1 All deliverables must meet and comply with the requirements set forth in this PWS.

1.5.2 The contractor shall submit the deliverables in accordance with the attached Form DD 1423.

1.6

2.0 SERVICE SUMMARY:

This Service Summary documents the performance objectives and performance thresholds for the COLT support contract.

Para Performance Threshold

95% data accuracy. Respond to stakeholder queries within three business days.

3.0 BASE SUPPORT/GOVERNMENT FURNISHED PROPERTY AND SERVICES:

3.1 Equipment, Software, and Facilities.

The Government will provide the contractor with access to all relevant government information/data systems, source documentation, hardware/software, facilities, key personnel, directives, publications, and documentation related to the execution of this contract.

The contractor shall use Air Force-owned or leased tools, systems, and products to provide on-site management support services. The Government will provide working space, desks, and chairs for contractor personnel comparable to that provided to Government personnel for the period of the contract. Class A telephone service will be provided for official use. The Government will provide each on-site contractor employee with access to a Pentium or better computer with software suitable for performing all required tasks.

The contractor shall be subject to all appropriate military rules and regulations while working on a military installation.

3.2 Directives and Publications.

The Government shall provide the contractor access to libraries containing Air Force directives, publications, and documentation instrumental in the performance of this order.

3.3 Personnel Access.

The Government shall provide reasonable access to personnel.

3.4 Contractor Furnished Property and Services.

Hardware and software acquired under the direction of this contract shall become Government-owned equipment and returned to the government at the completion of the period of performance of this contract.

4.0 GENERAL INFORMATION

The following establishes the general requirements and guidelines governing the performance of the tasks outlined in this PWS.

4.1 Place of Performance.

The primary work locations under this PWS are dispersed throughout AFSC locations, including Wright-Patterson AFB OH, Langley AFB VA, Scott AFB IL, Maxwell AFB Gunter AL, Hurlburt AFB FL, and company facilities. Other work areas may be identified as required by the COR.

4.2 Hours of Performance.

4.2.1 Normal Duty Hours. Unless specifically noted, all work is performed on a regular duty hour (Monday through Friday, flexible within the core 0700-1800 hours local time) basis, with ten (10) Federal holidays. Any deviation from these hours shall be approved in writing by the COR prior to being worked. Work may be accomplished off-site on a limited basis if meaningful work can be accomplished.

4.2.2 Performance of Services During Emergency Conditions Declared by Base Authority. In the event an emergency is declared at the primary work location for team members necessitating the implementation of an alternate work schedule (other than a standard 8 hour day, Monday through Friday work week), services provided under contract may require implementation of an alternate work schedule. The COR will make notification to the Contractor point of contact. A modified work schedule will be adopted for the duration of the declared emergency, and the contractor shall comply with the provisions of that alternate work schedule.

4.3 Travel.

Travel to various AF installations and/or contractor facilities may be required under this contract. Travel requirements shall be established by the government and approved by the Contract Manager. Per Diem and travel rates shall not exceed the amount authorized in the Joint Travel Regulations (JTR) and FAR 31.205-46. All travel costs will be reimbursed on actual costs only. When required, the most reasonable means of ground transportation shall be used. Local travel shall be considered a cost of doing business and will not be separately reimbursed.

4.4 Contractor Employee and Training Requirements.

4.4.1 The contractor shall provide necessary personnel to accomplish all work identified in the PWS within Government specified time frames.

4.4.2 The contractor shall provide personnel with the necessary licenses, certifications, training, experience levels, and security clearances that are required, including Federal, State, and local laws and regulations including the requirements to satisfy DOD 8570.01-M Information Assurance Workforce Improvement Program (May 15, 2008).

4.4.3 Contractor employees shall adhere to procedures to be followed in the event of actual or simulated fires, weather advisories, natural disasters, bomb threats, terrorist activities, enemy attack, and other similar emergency type conditions posing a threat or potential danger to people or property.

4.4.4 Emergency Procedures: Contractor employees shall follow the direction of Government employees in regards to emergency procedures, i.e. fire, tornado, active shooter, bomb threats. It is the responsibility of the contractor to provide guidance and establish procedures for responding to an emergency for their employees. It is the contractors' responsibility to account for their employees following an emergency evacuation. Contractor Personnel shall participate with government personnel in all fire and tornado drills at no additional cost to the Government.

4.5 Contractor Point of Contact (POC).

The contractor shall identify one employee as the company team lead. This will be the individual that shall coordinate with the Government in matters of contract performance. Written notification of the name, address, home telephone and mobile telephone of the POC and his or her alternate shall be provided to the Contracting Officer and COR the first day of contract performance and thereafter as changes occur. This individual, or in his or her absence, the designated alternate, shall have full authority to act for the contractor on all matters relating to the day to day operations of the contract.

4.6 Quality Control.

The Contractor shall develop and maintain a quality program to ensure services are performed in accordance with commonly accepted commercial practices. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum, the Contractor shall develop quality control procedures that address the areas identified in Section 2, Service Summary.

4.7 Quality Assurance.

The government will evaluate the contractor's performance in accordance with the Performance Plan. The COR and designated alternates are representatives of the Contracting Officer and shall participate in the administration of quality assurance under this contract.

4.8 Other Direct Costs.

Maintain registration and licensing of software and hardware procured as an ODC under this effort.

4.9 Contractor Identification.

The Contractor’s personnel and their subcontractors shall identify themselves as contractors or subcontractors during meetings, telephone conversations, in electronic messages, or correspondence related to this contract. Contractor-occupied facilities (on AFSC or other Government installations) such as offices, separate rooms, cubicles shall be clearly identified with contractor supplied signs, name plates or other identification, showing that these are work areas for contractor or subcontractor personnel.

4.10 Section 508 of the Rehabilitation Act.

The Contractor shall meet the requirements of the Access Board’s regulations at 36 CFR Part 1194, particularly 1194.22, which implements Section 508 of the Rehabilitation Act of 1973, as amended. Section 508 (as amended) of the Rehabilitation Act of 1973 (20 U.S.C. 794d) established comprehensive requirements to ensure (1) Federal employees with disabilities are able to use information technology to do their jobs, and (2) members of the public with disabilities who are seeking information from Federal sources will be able to use information technology to access the information on equal footing with people who do not have disabilities. Federal agencies shall make information and data available by an alternative means if compliance with the standards would result in an undue burden. The changes apply to all contractors (including small businesses) that manufacture, sell or lease electronic equipment and information supplies or services.

Exemptions:

Micro purchases made before 4 October 2004 EIT purchased for national security systems EIT acquired by contract incidental to the contract EIT located in spaces frequented only by service personnel If compliance would impose an undue burden on the agency

4.11 Security and Privacy.

The Contractor must possess a minimum of a NAC clearance in order to provide the required support. To access the computer system and government facilities a NAC clearance is required. Local Area Network (LAN) user accounts and access to government furnished property will be accomplished IAW the policy established at the base where the Contractor works. The contractor shall be responsible for compliance with all applicable physical security, computer security, operational security, and communications security requirements as shown in the Publications list. The Government shall provide the contractor personnel with security authorization and access to Department of Defense, Air Force, or other federal agency publications, directives, and policy letters that may be relevant to this task order and the specific task to be performed.

4.11.1 National Agency Check with Inquiries (NAC). DoD military, civilian, consultants, and Contractor personnel using Government unclassified automated information systems, including e-mail, shall have, at minimum, a National Agency Check (NAC). The Contractor is required to complete the application and apply for a NAC for any employee not currently having a NAC, upon receipt of a task order where the employee will have access to automated information systems. The Contractor shall diligently pursue obtaining NACs for its employees and furnishing to the appropriate government security officer for task order employees.

4.11.2 Privacy Act. Work on this project may require that personnel have access to Privacy Information. Contractor personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

4.11.3 Contractor Badges. Identification badges are required and shall be worn and clearly displayed at all times while in Government facilities. Contractor employees shall be easily recognized as contractor employees with an ID Badge that includes, as a minimum, a person’s name, name of contractor, and the word “contractor”.

4.11.4 Sensitivity of Data. The Contractor may be required to have access to live planning, personnel, and other current systems data during the performance of this task order. Any information, records or data to which the Contractor may have access will be of a sensitive nature. The Contractor shall not divulge any information about Government files, source selection activities and processes, or any other sensitive information to anyone not authorized access to such information. Each Contractor employee shall be required to sign a non-disclosure agreement prior to performing any work on the contract.

4.11.5 Security Requirements. Contractor personnel entering AF facilities or accessing AF data systems will be required to obtain a Common Access Card (CAC). The Contractor shall be responsible for assuring that all employees comply with all security requirements imposed by the local commander at all times while his employees are on the installation and shall follow instructions of the local organizational commander pertaining to security.

4.11.6 Total Force Awareness Training. Total Force Awareness Training and other training as required by the AFI 33-200, Information Assurance Management, or Base IA offices, shall be taken and must be passed by all on-site contractor personnel.

4.12 Personal Services.

Any task that is being accomplished through this requirement shall not be used for personal services.

5.0 APPENDIX.

Appendix A – Contract Data Requirements List (CDRL)

6.0 ACRONYMS.

AFSC—Air Force Sustainment Center AFSCDB—Air Force Supply Centralized Data Base (AFSCDB) CHIMP—COLT Handy Input Manipulation Program CHOMP—COLT Handy Output Manipulation Program COLT—Customer-Oriented Leveling Technique DAAS—Defense Automatic Addressing System DLA—Defense Logistics Agency GSA—General Services Administration PDL—Proactive Demand Leveling RBS—Readiness-Based Sparing SBSS—Standard Base Supply System (SBSS) WDT—Wholesale Delay Time

7.0 GOVERNING REGULATIONS.

AFPD 23-1

AFMAN 23-110

DoD Directive 4140.1 DoD Instruction 4140.1-R

8.0 VOLUNTARY PROTECTION PROGRAM.

The contractor shall participate in the Voluntary Protection Program (VPP).

8.1 Definitions. Applicable contractors: These requirements apply on to contractors whose employees work more than 1000 hours per quarter on a government installation.

Days Away, Restricted, and or Transfer Case Incident Rate (DART): Number of recordable injuries and illness cases per 100 full-time employees resulting in days away from work, restricted work activity, and/or job transfer that a site has experience in a given time frame.

Total Case Incidence Rate (TCIR): Total number of recordable injuries and illness cases per 100 full-time employees that a site has in a given time frame.

8.2 WPAFB is in the process of pursuing VPP recognition or has already been recognized under the OSHA VPP. VPP impacts all “applicable contractors” operating on Air Force Installations. It is the contractor’s responsibility to ensure its employees and managers have a comprehensive understanding of VPP as well as full compliance with OSHA requirements. Contractors (to include applicable contractors), whether regularly involved in routine site operations or engaged in temporary projects such as construction or repair, must follow the safety and health rules of the installation or VPP site. Detailed information on VPP is available on the OSHA website at http://www.osha.gov/desp/vpp/index.html.

8.3 Applicable contractors are required to submit their TCIR and DART rates and OSHA FORM 300A annually to the contracting office for consolidation and submission as part of the installation’s annual VPP Safety and Health Management report. TCIR and DART rates are due by the 15th of January of each year. The contractor shall submit this information through the COR under The Contractor Team Supervision and Management Miscellaneous Reports CDRL, A004.

8.4 An applicable contractor’s Quality Control Plan must identify the processes and procedures the contractor will use to track compliance with the Safety and Health Plan, and the process and procedures that will be used to correct violations.

8.5 It is the applicable contractor’s sole responsibility for compliance with the Occupational Safety and Health Act (OSHA) (Public Law 91-596). The contractor must submit a Safety and Health Plan and corresponding site safety checklist to the contracting officer 10 days after contract award. The contractor shall submit this information through the COR under the Contractor Team Supervision and Management Miscellaneous Reports CDRL, A004. The contractor’s plan shall include appropriate measures to ensure the contractor reacts promptly to investigate, correct and track alleged safety & health violations and/or uncontrolled hazards in contractor work areas. Additional, installation specific references and policies may be included/attached to the section. The plan shall:

8.5.1 demonstrate a management commitment to employee safety and health;

8.5.2 identify the application of the safety and health plan to subcontractors;

8.5.3 identify the roles and responsibilities of the following individuals:

8.5.3.1 Management;

8.5.3.2 Supervisors;

8.5.3.3 Employees;

8.5.3.4 Safety Coordinator;

8.5.4 identify applicable safety rules and regulations;

8.5.5 include a worksite hazard analysis to include base-line hazard identification and required control measures;

8.5.6 include a job site analysis to include hazards of tasks required to control measures;

8.5.7 identify employee safety and health training requirements and the documentation process;

8.5.8 include a workplace inspection frequency, to include identifying the individual conducting the inspections;

8.5.9 include the employee hazard reporting procedures;

8.5.10 identify individual(s) responsible for corrective action hazards;

8.5.11 identify first aid/injury procedures;

8.5.12 identify procedures for accident investigation and reporting;

8.5.13 identify emergency response procedures; and

8.5.14 identify the process for tracking controlled hazards in contractor work areas

8.6 An applicable contractor is responsible for establishing these requirements for all subcontractors who qualify as applicable under the resulting contract.

9.0 CONTRACTOR MANPOWER REPORTING LANGUAGE:

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Air Force via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil <http://www.ecmra.mil>.

Reporting inputs will be for the labor executed during the period of performance for each

Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.”

*Reporting Period: Contractors are required to input data by 31 October of each year.

However, due to the delayed implementation, input of FY12 data is required by 31 Mar 13.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil <http://www.ecmra.mil> .

9.1 Mission Essential Contractor Services.

The contractor shall prepare for the continuation of essential DoD services during crisis IAW DFARS 252.237-7023. The contractor shall establish and provide a written plan to ensure continued support during a crisis IAW DFARS 252.237-7023. The plan shall be submitted with the contractor's proposal.