Hanel_Lifts_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

AMXG, CMXG, MXSG, AND PMXG

ON

HANEL LEAN LIFTS AND ROTOMATS

PREVENTATIVE MAINTENANCE (PM),

REMEDIAL MAINTENANCE (RM),

RELOCATION OF EQUIPMENT,

AND TRAINING

COMPLETED BY

OC-ALC/OBCA

11 OCTOBER 2017

1.0 Section One

1.1 Scope: The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform the PM/RM relocation of equipment, and yearly training for nineteen (19) Hanel Lean Lifts and Rotomats for AMXG, CMXG, MXSG, and PMXG at the Oklahoma City–Air Logistics Complex (OC-ALC). The equipment is listed in Appendix A (On-Base); A-1 AMXG, A-2 CMXG, A-3 MXSG, and A-4

PMXG.

1.1.1 The Contractor shall be responsible for insuring all services, parts and Original Equipment Manufacturer (OEM) components provided under this contract are in accordance with (IAW) the terms and conditions outlined herein, conform to the manufacturer’s equipment specifications and this PWS.

1.2 Preventive Maintenance (PM): The objective of PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance and providing adjustment to compensate for normal wear before failure occurs. The Contractor shall perform all PM’s IAW the OEM specifications. The Contractor shall perform two (2) PM’s per year on each item listed in Appendix A-1 AMXG one (1) unit, A-2 CMXG ten (10) units, A-3 MXSG three (3) units, and A-4 PMXG five (5) units. The Contractor shall provide a copy of the PM schedule to the Government Point of Contact (POC) within ten (10) business days after contract award. The Contractor shall notify the Government POC seven (7) business days prior to each scheduled PM visit.

1.3 Malfunction and Notification Process: Upon occurrence of an equipment or system malfunction, the Government POC will contact the Contractor by telephone, email, or fax and provide information below. If the Government POC notifies the Contractor via telephone, the Government POC will provide a written copy of the request by email or fax.

• the equipment identification number (ID#)

• a brief description of the malfunction

• location of equipment

• name and telephone number of the POC

1.3.1 Upon notification of the system malfunction, the technician shall arrive on site at the equipment location within two (2) business days.

1.4 Equipment Evaluations: The Contractor shall provide a written Estimate Repair Report to the Government POC by fax or email no later than (NLT) one (1) business day after the completion of the inspection. As a minimum, the information cited on the Estimate Repair Report shall include:

• the equipment ID#

• date of evaluation

• description of findings and recommendations

• required parts and part numbers (P/N)

• cost of parts

• number of parts needed

• estimated labor hours required to complete the repair

Any recommendations cited shall consider:

• the priority of the requested service

• available source for obtaining new parts

• the availability of the new parts

• shipping and delivery schedules of parts

• other factors which may be peculiar to the specific repair requirement

1.5 Remedial Maintenance (RM): RM is defined as unscheduled work requirements which are not otherwise defined in this PWS. RM includes the evaluation, troubleshooting and diagnosis of equipment to isolate the source of a malfunction.

1.6 Malfunction and Notification Process: Upon occurrence of an equipment or system malfunction, the Government POC will contact the Contractor by telephone, email, or fax and provide information below. If the Government POC notifies the Contractor via telephone, the Government POC will provide a written copy of the request by email or fax.

• the equipment identification number (ID#)

• a brief description of the malfunction

• location of equipment

• name and telephone number of the POC

Upon notification of the system malfunction, the technician shall arrive on site at the equipment location within two (2) business days or if overseas five (5) business days.

1.7 Equipment Evaluations: The Contractor shall provide a written Estimate Repair Report to the Government POC by fax or email NLT one (1) business day after the completion of the inspection. As a minimum, the information cited on the Estimate Repair Report shall include:

• description of findings and recommendations

• required parts and part numbers (P/N)

• cost of parts

• number of parts needed

• estimated labor hours required to complete the repair

1.7.1 Any recommendations cited shall consider:

• the priority of the requested service

• available source for obtaining new parts

• the availability of the new parts

• shipping and delivery schedules of parts

• other factors which may be peculiar to the specific repair requirement

1.8 Authorizations for Repair Actions: Only the CO can authorize repair actions. The Government POC will coordinate any repair actions with the Government SME and the CO in order to obtain the approval to proceed. The Contractor shall ensure all repair actions have the documented CO approval, in writing, before initiating any repair or ordering parts. The Contractor shall demonstrate to the Government SME that the repairs have been completed.

1.8.1 Once the authorization for repair action has been received from the CO, the Contractor shall order any required parts within two (2) business days and notify the Government POC, in writing, of the estimated arrival date of the parts. Upon the receipt of the parts, the Contractor shall perform the repair within five (5) business days. The Government POC will verify the receipt of the parts with the Contractor to ensure the repair is performed in a timely manner.

1.9 Parts and Materials: The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO.

1.10 Service Report: Immediately upon completion of the maintenance support services and before leaving the OC-ALC, the Contractor shall provide a written Service Report to the Government SME. When necessary the Government SME will forward the service report to the Government POC within two (2) business days of receipt. The Contractor shall provide, by fax or email, the final service report within five (5) business days to the Government POC. As a minimum, the final service report shall contain the following information:

• name of the company

• requested service date

• contract number

• equipment ID#

• description of services provided

• additional services recommended (if any)

• printed name and signature of technician who performed the services

• printed name and signature of on-site Government SME or Government POC

• start and completion dates

• complete breakdown of the labor cost (hours and rate)

• materials and parts used

• details of any other charges

• printed name and signature stating only new parts and materials were used

• written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order.

1.11 Increase of Equipment: The Government reserves the right to increase the number of the Hanel Lean Lifts and Rotomats to be serviced by three (3) total, through means of a modification based on the Government need during the life of the contract. The Contractor shall provide the agreed upon Hanel Lean Lifts and Rotomats PM/RM, relocation, and training services IAW the unit prices, terms and conditions agreed upon in the Basic and Option years of the contract.

1.12 Relocation of Equipment: The Contractor shall provide relocation if needed on equipment listed in Appendix A-1 AMXG, A-2 CMXG, A-3 MXSG, and A-4 PMXG. The equipment relocation shall be completed IAW the instructions in paragraphs 1.12.1 through 1.12.12.1.

1.12.1 Relocation Instructions. The Contractor shall remove all storage trays from each storage unit and palletize for transport to the equipment’s new location. Removal of the trays shall be from one (1) unit at a time to ensure the product is controlled and is returned to the equipment from which it was originally stored.

1.12.2 The Contactor shall coordinate the tray removal with the Government POC to ensure bulk items have been removed by the Government as required. Much of the stored product shall have to remain in the storage tray and the Contractor shall securely wrap either individually or in combination to prevent loss or damage to the stored items.

1.12.3The Contractor shall be responsible for disconnecting power from the equipment.

1.12.4 The Contractor shall disassemble the lean lifts and rotomats to a manageable sized component and place on a pallet or skid as required for safe transport to their installation location.

1.12.5 The Contractor shall transport the base unit and all components from building to building where it shall be staged for assembly.

1.12.6 The Contractor shall survey the installation site prior to assemble of the storage unit to ensure sufficient clearance is provided both for the unit and for any necessary hauling or rigging equipment.

1.12.7 The Contractor shall cordon off the installation site to ensure all components are contained and protected from damage.

1.12.8 The Contractor shall level and secure the base unit at its installation location and completely assemble each storage unit. The unit shall be powered for operation, tested and reloaded with all storage trays and product by the Contractor. (Bulk item storage shall be coordinated with the Government POC)

1.12.9 The Contractor shall install power to the machine from a source identified by the Government POC Identified Government Technical POC. All electrical components used to power the machine shall be new.

1.12.10 The Government, as applies to the ownership of the equipment, will provide all the on-site pre-service and power requirements. The Government will disconnect and reconnect power at the applicable locations.

1.12.11 The Government will provide the pallets, skids and wrap required for transporting and securing the items stored in the units.

1.12.12 Relocation Schedule. The Contractor shall have one hundred twenty (120) calendar days from the date of notice from the Government POC to relocate the equipment to the final location and reassemble it. The Government Technical POC will contact the Government POC to notify when the relocation is required.

1.12.12.1 The Contractor, upon completion of the reassembly, shall demonstrate to the Government POC Identified Government Technical POC that all aspects of the system are working and properly functioning IAW manufacturer’s specifications, industry standards and this PWS.

1.13 Yearly Training: The Contractor shall provide one (1) eight (8) hour day of software training and user maintence for up to twenty (20) people. This will be split into four groups AMXG, CMXG, MXSG, and PMXG making it two (2) hours of training for each group. Each will be in a different location On-Base at OC-ALC. The Government POC will coordinate each training with the Government SME and the CO in order to obtain the approval to proceed.

1.14 Maintenance Documentation: The Contractor shall notify the Government Subject Matter Expert (SME) upon completion of each Preventive Maintenance / Remedial Maintenance / Repair / or similar requirement, IAW OC-ALC Operating Instruction (OI) 21-203, Chapter 1, 2, and 3, as applicable.

1.15 Red Tagged Items: Red Tagged items create unsafe conditions for the workplace and are noted by the annotation of a Red X in the Facilities and Equipment Management Web-Based (FEMWEB) system. A Red X indicates the equipment is considered unsafe or unserviceable and will not be used until the unsatisfactory condition is corrected and the Red X is cleared. The Contractor shall not authorize, use or direct equipment to be used until the Red “X” has been properly cleared IAW OC-ALC OI 21-203, Chapter 2.

1.16 Red X Clearance: The Contractor shall ensure the Red X’s are cleared IAW OC-ALC OI 21-203, Chapter 2. The Contractor shall immediately notify the shop supervisor or work leader in any instance where the Contractor clears a Red X in his or her assigned work area.

1.17 Red X Clearance on Equipment: Red X on Equipment will be cleared in FEMWEB by the shop supervisor, work leader, or supervisor’s designee.

1.18 Continuation of Essential Department of Defense (DoD) Contractor Services During Crisis: This requirement has been determined not to be essential and does not require continued support during a crisis as defined in DFARS 252.237-7023.

1.19 Hours of Operation: The Contractor shall perform the work required under this contract during the following days and hours: Monday through Friday, 7:00AM – 3:00PM. If work hours are required outside the hours stated, the Contractor shall contact the Government POC for approval from the CO. Upon approval from the CO, the Government SME or Government POC must be present with the Contractor.

These dates and hours exclude Federal Holidays, base closures due to inclement weather, and furlough days, as applicable.

1.20 Special Qualifications: The Contractor shall provide personnel with the following special qualifications:

• OEM certified Repairmen/Technician(s) with the following special qualifications o Stage One (1) and Stage Two (2) training certification

1.21 Contractor Personnel: The Contractor shall provide the name of the Contract Manager (CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the CO and Government POC, in writing, within five (5) business days after the contract award date. The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand English fluently.

1.21.1 The Contractor and Contractor personnel shall be required to identify themselves as contractor personnel by introducing themselves or being introduced as Contractor personnel. The Contractor personnel shall also display distinguishing badges or other visible identification for meetings with Government personnel or while performing work for the OC-ALC on Tinker AFB.

The Contractor and Contractor personnel shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

1.22 Listing of Contractor Employees: The Contractor shall provide an initial listing of names and position titles of employees who will come to Tinker Air Force Base to the Government POC within five (5) business days after the contract award date. Within ten (10) business days, the Contractor shall also provide an updated listing of personnel to the Government POC when employees affecting the work of this contract change status or position.

1.22.1 The Contractor shall not employ persons on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security, and/or general well-being, or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States (US) Government if the employment of the person would create a conflict of interest. The Contractor shall not employ any person who is an employee of the Department of the Air Force (AF), either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the AF if such employment would be contrary to the policies contained in Air Force Instruction (AFI) 64-106, Air Force Industrial Labor Relations Activities. The Contractor shall be prohibited from employing off-duty Government POCs who are providing surveillance on any contracts/sub-contracts awarded to the Contractor. All contract personnel, depending on particular condition, occasion, or place or job assignment shall be required to wear professional and suitable attire. All Contractor personnel shall conduct themselves in a professional and courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor personnel in performance of this PWS shall be the responsibility and prerogative of the Contractor;

however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning the conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.

1.23 Environmental Protection & Safety: The Contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations, instructions and requirements regarding environmental protection and occupational safety and health. The Contractor shall comply with any laws, instructions or regulation changes during the term of this contract.

1.23.1 Contractors shall be compliant Tinker Air Force Base (TAFB) Supplement to Air Force Instruction (AFI) 32-7086, “Hazardous Materials Management”, Tinker AFB procedures per Tinker Air Force Base Instruction (TAFBI) 32-7004, “Hazardous Waste Management”, and Complex procedures per OC-ALC Sup to AFI 32-7086, “Hazardous Material Management” and OC-ALCI 32-101 “Air Quality Record Keeping Procedure”. Publications are available digitally on e-Publishing website at www.e-publishing.af.mil for downloading or ordering.

1.24 Hazardous Material (HAZMAT): If no HAZMAT will be brought on base or used in performance on this contract, the contractor shall certify “No HAZMAT will be brought on base” or “No HAZMAT Usage” in writing on company letterhead. This certification shall be provided to the Government POC within ten (10) days after award. Upon Governmetn POC receipt of the certification, the requirements of this section no longer apply. Appropriate penalties for the contractor, or administrative and disciplinary action for the later shall be assessed if found in violation of above certification.

1.24.1 The Contractor shall not store chemicals or hazardous material (HAZMAT) on Tinker AFB. Contractors shall be compliant with HAZMAT management procedures per OC-ALC Supplement to AFI 32-7086, “Hazardous Materials Management”. The Contractor shall maintain a log of all HAZMAT that is used on base. This usage log shall be provided to the Government POC monthly, the last business day of each month, or when the required work is completed. The Government POC will forward the records to the Unit Environmental Coordinator (UEC) no later than the fourth (4th) day of the following month or the first (1st) subsequent business day.

1.25 Safety Data Sheet (SDS) and Labeling: Upon Government POC receipt of the “No HAZMAT Usage” certification, the requirements of this section no longer apply.

1.25.1 The Contractor shall not transport, ship or use any chemical, material or substance used in the performance of this PWS on Tinker AFB before written approval is provided by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The Contractor shall submit to the Government POC, ten (10) calendar days after contract award date all Safety Data Sheets (SDSs) and a completed OC-ALC Form 152, SDS Information Sheet. The Contractor shall receive approval from the Government POC prior to shipping any chemical, material or substance to Tinker AFB. A copy of the manufacturer SDS shall accompany the shipment. Contractor shall comply with the effective dates for SDS requirements IAW the Occupational Safety and Health Administrations (OSHA) Hazardous Communication Standard, Title 29, Code of Federal Regulation (CFR) Part 1910.1200. The Contractor shall ensure containers of hazardous chemicals are labeled with the following information, prior to shipping http://www.e-publishing.af.mil/ to Tinker AFB IAW OSHA Hazardous Communication Standard, Title 29, CFR Part 1910.1200 (2012): product identifier; signal word; hazard statement(s); precautionary statement(s);

pictogram(s); and name, address and telephone number of the chemical manufacturer, importer, or other responsible party. The Government POC will forward all SDS submittals to 72 ABW/CEIE for approval. A current manufacturer SDS shall be submitted to the Government POC if the Contractor changes manufacturer or vendor for any chemicals that were prior approved. The Contractor shall maintain copies of manufacturer SDSs for all chemicals and SDSs shall be readily accessible at all times by Contractor personnel as well as government employees.

1.26 Hazardous Waste: If no HAZWASTE will be generated during performance of this contract, the contractor shall certify “NO Hazardous Waste Generation” in writing on company letterhead. This certification shall be provided to the Government POC within ten (10) days after award. Upon Government POC receipt of the “No Hazardous Waste Generation” certification, the requirements of this section no longer apply. Appropriate penalties for the contractor, or administrative and disciplinary action for the later shall be assessed if found in violation of above certification.

1.26.1 The Contractor shall dispose of contaminated solid waste, spent or processed chemical solutions, used rags and hazardous waste in government furnished waste containers located in the shop or area the work is being performed. The Contractor shall notify the Government POC if the required waste containers are not available on site.

1.27 Discharges: Any discharges into Tinker’s industrial waste treatment plant (IWTP) or sanitary sewer shall be approved and done IAW Tinker Industrial Waste Water Discharge Permit as instructed by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). Notice of intent documentation shall be provided to the Government POC within ten (10) days after award. The Government POC will submit the required notice of intent documentation to the UEC for 72 ABW/CEIE approval. The Contractor shall not discharge into IWTP and sanitary sewer prior to approval issued by 72 ABW/CEIE. The Contractor shall maintain records of written approval issued by 72 ABW/CEIE for discharges into IWTP and sanitary sewer.

1.28 Off-Site Discharges: For discharges outside of Tinker AFB, the Contractor shall ensure waste water discharges, that may contain pollutants resulting from any contracted service, go to a state or federal permitted treatment facility such as a municipal Publicly Owned Treatment Works (POTW). The Contractor shall provide a letter ten (10) calendar days after contract award date to the Government POC from the POTW that states the POTW is permitted for all pollutants that the Contractor may discharge during the contracted service.

1.29 Spills: Upon occurrence of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident. When possible, the Contractor shall use a base telephone to receive help from Tinker AFB 911. If using a cell phone, the Contractor shall request Tinker AFB 911. The Contractor shall immediately report all environmental violations to the Government POC and UEC. The Contractor shall provide five (5) copies of a typed or written report about the incident within four

(4) clock hours as follows:

One (1) copy to CO, two (2) copies to the Government POC, a copy for UEC and one (1) copy for record. The format of the report shall be left up to the Contractor, but the report shall contain the following information:

1.) Name and contact number of person reporting the spill 2.) Date and time of incident 3.) Location and source of spill 4.) Substance or pollutant spilled 5.) Amount spilled and rate of discharge 6.) Any damages or injuries involved 7.) Extent of area impacted 8.) Potential hazards 9.) Actions taken 10.) Organizations contacted 11.) Remarks Section - that addresses the cause of the spill (e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded.

1.30 Environmental Training: Upon Government POC receipt of the “No Hazardous Waste Generation” certification, the requirements of this section no longer apply.

1.30.1 Contractor personnel performing duties in the service of this PWS shall have training that acquaints the person with the details of Resource Conservation Recovery Act (RCRA) regulations in 40 CFR 260 through 279; applicable State Laws and regulations; DoD, Air Force and local requirements. This training can be obtained through creditable training institutions or companies. All training shall be approved by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). RCRA training is available at http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm;

http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus000000 and http://www.lion.com/Storing-Hazardous-Waste-for-LQGs at the Contractor’s expense. Prior to obtaining training, the Contractor shall provide the name of the training institution or company and course description to the Government POC for approval within ten (10) calendar days after contract award date. Once written approval is received from the Governement POC, the Contractor shall provide the environmental training certificates for employees performing duties in the service of this PWS to the Government POC, within thirty (30) calendar days after contract award date. In addition to the required environmental training, Contractors shall be compliant with Tinker AFB procedures per TAFBI 32-7004, “Hazardous Waste Management”.

1.31 Forms, Technical Orders (T.O.), AFI, Air Force Material Command Instructions (AFMCI), and Publications: The Contractor shall obtain the forms and publications expressly required to perform the work in this contract via the internet at www.e-publishing.af.mil. In the event a form or publication is not available online, the Government POC will provide the form, instruction, or publication to the Contractor upon the Contractor’s written request (e-mail is acceptable). In the event, laws, regulations, T.O.’s, AFI’s, or AFMCI’s change during the term of this contract, the Contractor shall be required to comply as the changes come into effect.

Contractors delivering or handling official United States Air Force (USAF) records shall comply with the applicable records management regulations in AFI 33-322, Chapter 3, in its entirety.

http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus000000 http://www.e-publishing.af.mil/

1.32 Housekeeping: The Contractor shall keep the work areas clean and neat IAW industry standards, OSHA, fire and safety standards, and this PWS.

1.33 Foreign Object Damage (FOD) and Dropped Object Prevention: Contractor personnel who work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers, and the Contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps, and in aircraft hangers and maintenance areas are required to receive the FOD/DOP training and to comply with AFI 36-2650, AFMC Supplement 1, paragraph 9.2., and A4.4.4. (Initial)/A4.4.5. (Refresher). The Contractor and Contractor personnel shall acknowledge the FOD/DOP training either by viewing the Digital Versatile Disc (DVD) provided by the The Government POC will coordinate any repair actions with the Government Subject Matter Expert (SME) and the CO in order to obtain the approval to proceed. or the You Tube site, http://www.youtube.com/watch?v=tYcbodjFPnM.

1.33.1 The Contract Manager shall provide written certification to the The Government POC will coordinate any repair actions with the Government SME and the CO in order to obtain the approval to proceed. for each employee within ten (10) business days after the contract award date. The certification shall have the title of the training, the name of the person who received the training, and the date of the training. The Contractor shall also ensure all new employees view the FOD/DOP training and provide written certification of training to the The Government POC will coordinate any repair actions with the Government SME and the CO in order to obtain the approval to proceed.prior to the employees starting work in the OC-ALC shops. Every 36 Months, the Contractor and Contractor personnel shall be required to review the FOD/DOP training and to provide written certification to the The Government POC will coordinate any repair actions with the Government SME and the CO in order to obtain the approval to proceed..

1.34 Tool Control and Accountability: While performing contract services in or around Maintenance Production Shops, which includes ramp areas, the Contractor shall comply with AFI 21-101_AFMC Supplement 1, 21-101, Chapter 10 (all paragraphs) and OC-ALCI 21-112, paragraph 14.1. and 14.5.3. The Contractor shall provide the completed MXRIWRS Form 032 prior to performing work in the OC-ALC industrial areas. The MXRIWRS Form 032 is available from the Government POC. The Contractor shall provide a Contractor Tool Listing, MXRIWRS Form 032, to the Government POC within five (5) business days after PM, RM, relocation, and training. actions. The Contractor or Contractor’s personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day. The Contractor personnel shall immediately notify the Government POC of any tools that are missing or lost from the work area or container (e.g. tool or job box or tool bag). The Government POC will report any missing Contractor’s tools which have not been located within one (1) hour after notification to the appropriate Government personnel. The Contractor shall obtain the Form 32 from the Government POC. The CM shall ensure each employee on the job site receives a briefing from the Government POC about Housekeeping, FOD/DOP, and Tool Control prior to starting work in OC-ALC Industrial Areas.

1.35 Privately Owned Motor Vehicles (POV): Contractor personnel shall comply with the directives pertaining to operation of POVs on Tinker AFB per AFMAN 31-116, in its entirety, http://www.youtube.com/watch?v=tYcbodjFPnM

“Motor Vehicle Traffic Supervision”. The Contractor shall comply with Tinker AFBI 24-302, in its entirety for the operation of POVs within Tinker AFB.

1.36 Visitors Pass: The Contractor shall contact the Government POC seven (7) business days before arriving on Tinker AFB in order to make arrangements for Visitors Passes. The Government POC will assign a sponsor for the Contractor from within the organization. The Contractor and the sponsor shall arrange to meet at Pass and Registration, Building 6611 at the Tinker Gate which is South of I-40 off of Air Depot. The Contractor shall provide two (2) forms of identification, one of which shall be a picture ID, to the 72 SFS. The 72 SFS will provide an AF Form 75, Visitors Pass, which will be valid for up to thirty (30) calendar days.

1.37 Foreign Nationals: The Contractor shall notify the Government POC before sending a Foreign National representative to perform services. Special rules apply for foreign nationals visiting a US Government facility.

1.38 Safety and Health on Government Installations: While performing work under this contract on a Government installation, the Contractor shall comply with federal, state and local regulations, and AFI 91-203, “Air Force Consolidated Occupational Safety Instruction”, as established by this contract and Appendix C. The Contractor shall notify the CO, Government POC, and Government Contract Administrator (CA) within one (1) business day of any injuries that occur to contractor personnel while they are on the installation. The Contractor shall notify the CO, Government POC, and Government CA within one (1) business day of damage to Government property or equipment during the execution of the contract.

1.39 Emergency Procedures: The Contractor personnel shall follow the direction of the Government personnel with regard to emergency procedures, such as fire, tornado, active shooter, bomb threats, or other emergency. It is the responsibility of the Contractor to provide guidance and to establish procedures for its employees to respond to an emergency. It is the Contractor’s responsibility to account for their employees following an emergency evacuation. The Contractor personnel shall participate with the Government personnel in all fire and tornado drills at no additional cost to the Government.

1.40 Contractor Manpower Reporting (CMR): The Contractor shall report ALL contractor labor hours, to include sub-contractor labor hours, required for the performance of the services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields at the website http://www.ecmra.mil.

1.40.1 The Contractor shall report all labor hours executed during the Period of Performance (PoP) for each Government Fiscal Year (FY) which runs from 1 October through 30 September the following year. Although the labor hours executed may be completed any time during the FY, all data shall be completed no later than NLT 31 October of each calendar year. Contractors may direct questions to the CMR help desk email listed at http://www.ecmra.mil.

1.41 Training – General: The Government POC will provide training via slides, video, or classroom prior to the Contractor performing work at the OC-ALC. The Government will be responsible for all approved costs associated with the training identified below. The Government POC will document training on and maintain copies of the completed AF IMT 1151, Training http://www.ecmra.mil/

Attendance and Rating, as part of the contract surveillance file. For purposes of identification and compliance with Personally Identifiable Information (PII) requirements, only the last four (4) of the contractor employee’s Social Security Number (SSN) will be input on the form.

1.41.1 The Contractor shall contact the Government POC prior to work being performed in order to accomplish the required training or to verify the required training as listed below has been completed:

Contractor Required Courses Course Number FOD and DOP Awareness Training Course Initial CHPMAS0000400SU AFMC FOD and DOP Awareness Training Refresher CHPMAS0001301CB Initial Fire Safety and Prevention Training CTESAF0000100SU Refresher Fire Safety and Prevention Training, Computer Based Training (CBT)

CTEMAS0002900CB

OC-ALC Environmental Accountability/Solid Waste Training, CBT MTEMAS9713800BR OC-ALC Human Factors Training, CBT MTEPDV9775100BR Environmental Management Systems (EMS) - General Awareness Training MTEENV9733070BR

2.0 Section Two

Performance Assessment

Quality Assurance Inspection/Acceptance: According to the contract's inspection of services clause, the government will evaluate the Contractor's performance under this contract. The contract monitor is a representative of the CO and will participate in the administration of this contract.

Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the CO. All services to be performed by the Contractor during the period of this contract will be subject to review by the CO or Government POC.

Performance Evaluation Meetings: The Contract manager may be required to meet with Government CO and the Government POC during the performance period of this contract.

Meetings will be as often as necessary thereafter as determined by the CO. The written minutes of all performance evaluation meetings may be prepared by the government and signed by the contract manager, CO, and Government POC. Should the Contractor non-concur with the minutes;

the Contractor shall so state any areas of non-concurrence in writing to the CO within ten (10) calendar days of receipt of the signed minutes. The minutes will be included in the contract file.

SS Performance Objective PWS Para

Performance Threshold

Method of Surveillance Met Not

Met

Remarks / Exceptional

Performance (as defined by FAR

42.1503, Table 42-1)

SS

1.1 Scope: The Contractor shall

provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform

1.1 100% Compliance

100% Surveillance

Performance Threshold

Method of Surveillance Met Not

Met

Remarks / Exceptional

Performance (as defined by FAR

42.1503, Table 42-1) the PM/RM relocation of equipment, and yearly training for nineteen (19) Hanel Lean Lifts and Rotomats for AMXG, CMXG, MXSG, and PMXG at the Oklahoma City–Air Logistics Complex (OC-ALC).

The equipment is listed in Appendix A (On-Base); A-1

AMXG, A-2 CMXG, A-3

MXSG, and A-4 PMXG.

SS

1.1.1 The Contractor shall be

responsible for insuring all services, parts and Original Equipment Manufacturer (OEM) components provided under this contract are in accordance with (IAW) the terms and conditions outlined herein, conform to the manufacturer’s equipment specifications and this PWS.

1.1.1 100% Compliance

1.2 Preventive Maintenance

(PM): The objective of PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance and providing adjustment to compensate for normal wear before failure occurs. The Contractor shall perform all PM’s IAW the OEM specifications. The Contractor shall perform two

(2) PM’s per year on each item listed in Appendix A-1 AMXG one (1) unit, A-2 CMXG ten

(10) units, A-3 MXSG three (3) units, and A-4 PMXG five (5) units. The Contractor shall provide a copy of the PM schedule to the Government Point of Contact (POC) within ten (10) business days after contract award. The Contractor shall notify the Government POC seven (7) business days prior to each scheduled PM visit.

1.2 100% Compliance

Performance Threshold

Method of Surveillance Met Not

Met

Remarks / Exceptional

Performance (as defined by FAR

42.1503, Table 42-1)

1.3 Malfunction and

Notification Process: Upon occurrence of an equipment or system malfunction, the Government POC will contact the Contractor by telephone, email, or fax and provide information below. If the Government POC notifies the Contractor via telephone, the Government POC will provide a written copy of the request by email or fax.

• the equipment identification number

(ID#)

• a brief description of the malfunction

• location of equipment

• name and telephone number of the POC

1.3 100%

1.3.1 Upon notification of the

system malfunction, the technician shall arrive on site at the equipment location within two (2) business days.

1.3.1 100%

1.4 Equipment Evaluations:

The Contractor shall provide a written Estimate Repair Report to the Government POC by fax or email no later than (NLT) one (1) business day after the completion of the inspection.

As a minimum, the information cited on the Estimate Repair Report shall include:

• description of findings and recommendations

• required parts and part numbers (P/N)

• cost of parts

• number of parts needed

1.4 100% Compliance

Performance Threshold

Method of Surveillance Met Not

Met

Remarks / Exceptional

Performance (as defined by FAR

42.1503, Table 42-1)

• estimated labor hours required to complete the repair

Any recommendations cited shall consider:

• the priority of the requested service

• available source for obtaining new parts

• the availability of the new parts

• shipping and delivery schedules of parts

• other factors which may be peculiar to the specific repair requirement

1.6 Malfunction and

Notification Process: Upon occurrence of an equipment or system malfunction, the Government POC will contact the Contractor by telephone, email, or fax and provide information below. If the Government POC notifies the Contractor via telephone, the Government POC will provide a written copy of the request by email or fax.

• the equipment identification number

(ID#)

• a brief description of the malfunction

• location of equipment

• name and telephone number of the POC

Upon notification of the system malfunction, the technician shall arrive on site at the equipment location within two

(2) business days or if overseas five (5) business days.

1.6 100%

Performance Threshold

Method of Surveillance Met Not

Met

Remarks / Exceptional

Performance (as defined by FAR

42.1503, Table 42-1)

SS

1.7 Equipment Evaluations:

The Contractor shall provide a written Estimate Repair Report to the Government POC by fax or email NLT one (1) business day after the completion of the inspection. As a minimum, the information cited on the Estimate Repair Report shall include:

• description of findings and recommendations

• required parts and part numbers (P/N)

• cost of parts

• number of parts needed

• estimated labor hours required to complete the repair

1.7 100%

1.8 Authorizations for Repair

Actions: Only the CO can authorize repair actions. The Government POC will coordinate any repair actions with the Government SME and the CO in order to obtain the approval to proceed. The Contractor shall ensure all repair actions have the documented CO approval, in writing, before initiating any repair or ordering parts. The Contractor shall demonstrate to the Government SME that the repairs have been completed.

1.8 100%

1.8.1 Once the authorization for

repair action has been received from the CO, the Contractor shall order any required parts within two (2) business days and notify the Government POC, in writing, of the estimated arrival date of the parts. Upon the receipt of the parts, the Contractor shall

1.8.1 100% Compliance

Performance Threshold

Method of Surveillance Met Not

Met

Remarks / Exceptional

Performance (as defined by FAR

42.1503, Table 42-1) perform the repair within five

(5) business days. The Government POC will verify the receipt of the parts with the Contractor to ensure the repair is performed in a timely manner.

1.9 Parts and Materials: The

Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO.

1.9 100%

1.10 Service Report:

Immediately upon completion of the maintenance support services and before leaving the OC-ALC, the Contractor shall provide a written Service Report to the Government SME. When necessary the Government SME will forward the service report to the Government POC within two

(2) business days of receipt.

The Contractor shall provide, by fax or email, the final service report within five (5) business days to the Government POC. As a minimum, the final service report shall contain the following information:

• name of the company

• requested service date

• contract number

• equipment ID#

• description of services provided

• additional services recommended (if any)

• printed name and signature of technician who performed the services

• printed name and signature of on-site

1.10 100% Compliance

Performance Threshold

Method of Surveillance Met Not

Met

Remarks / Exceptional

Performance (as defined by FAR

42.1503, Table 42-1) Government SME or Government POC

• start and completion dates

• complete breakdown of the labor cost (hours and rate)

• materials and parts used

• details of any other charges

• printed name and signature stating only new parts and materials were used

• written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order.

1.11 Increase of Equipment:

The Government reserves the right to increase the number of the Hanel Lean Lifts and Rotomats to be serviced by three (3) total, through means of a modification based on the Government need during the life of the contract. The Contractor shall provide the agreed upon Hanel Lean Lifts and Rotomats PM/RM, relocation, and training services IAW the unit prices, terms and conditions agreed upon in the Basic and Option years of the contract.

1.11 100%

1.12 Relocation of Equipment:

The Contractor shall provide relocation if needed on equipment listed in Appendix

A-1 AMXG, A-2 CMXG, A-3

MXSG, and A-4 PMXG. The equipment relocation shall be completed IAW the instructions

1.12 100% Compliance

Performance Threshold

Method of Surveillance Met Not

Met

Remarks / Exceptional

Performance (as defined by FAR

42.1503, Table 42-1) in paragraphs 1.12.1 through 1.12.12.1.

1.13 Yearly Training: The

Contractor shall provide one (1) eight (8) hour day of software training and user maintence for up to twenty (20) people. This will be split into four groups AMXG, CMXG, MXSG, and PMXG making it two (2) hours of training for each group. Each will be in a different location On-Base at OC-ALC. The Government POC will coordinate each training with the Government SME and the CO in order to obtain the approval to proceed.

1.13 100%

1.14 Maintenance

Documentation: The Contractor shall notify the Government Subject Matter Expert (SME) upon completion of each Preventive Maintenance / Remedial Maintenance / Repair / or similar requirement, IAW OC-ALC Operating Instruction (OI) 21-203, Chapter 1, 2, and 3, as applicable.

1.14 100%

1.16 Red X Clearance: The

Contractor shall ensure the Red X’s are cleared IAW OC-ALC OI 21-203, Chapter 2. The Contractor shall immediately notify the shop supervisor or work leader in any instance where the Contractor clears a Red X in his or her assigned work area.

1.16 100%

1.19 Hours of Operation: The

Contractor shall perform the work required under this contract during the following days and hours: Monday through Friday, 7:00AM – 3:00PM. If work hours are required outside the hours

1.19 100% Compliance

Performance Threshold

Method of Surveillance Met Not

Met

Remarks / Exceptional

Performance (as defined by FAR

42.1503, Table 42-1) stated, the Contractor shall contact the Government POC for approval from the CO.

Upon approval from the CO, the Government SME or Government POC must be present with the Contractor.

These dates and hours exclude Federal Holidays, base closures due to inclement weather, and furlough days, as applicable.

1.20 Special Qualifications:

The Contractor shall provide personnel with the following special qualifications:

• OEM certified Repairmen/Technician

(s) with the following special qualifications o Stage One (1) and Stage Two (2) training certification

1.20 100%

1.21 Contractor Personnel: The

Contractor shall provide the name of the Contract Manager (CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the CO and Government POC, in writing, within five (5) business days after the contract award date. The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker Air Force Base (AFB).

The CM or alternate shall be available to meet on the installation with Government

1.21 100% Compliance

Performance Threshold

Method of Surveillance Met Not

Met

Remarks / Exceptional

Performance (as defined by FAR

42.1503, Table 42-1) personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand English fluently.

1.21.1 The Contractor and

Contractor personnel shall be required to identify themselves as contractor personnel by introducing themselves or being introduced as Contractor personnel. The Contractor personnel shall also display distinguishing badges or other visible identification for meetings with Government personnel or while performing work for the OC-ALC on Tinker AFB. The Contractor and Contractor personnel shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

1.21.1 100%

1.22 Listing of Contractor

Employees: The Contractor shall provide an initial listing of names and position titles of employees who will come to Tinker Air Force Base to the Government POC within five

(5) business days after the contract award date. Within ten

(10) business days, the Contractor shall also provide an updated listing of personnel to the Government POC when employees affecting the work of this contract change status or position.

1.22 100%

1.29 Spills: Upon occurrence

of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident. When possible, the Contractor shall use a base

1.29

Performance Threshold

Method of Surveillance Met Not

Met

Remarks / Exceptional

Performance (as defined by FAR

42.1503, Table 42-1) telephone to receive help from Tinker AFB 911. If using a cell phone, the Contractor shall request Tinker AFB 911. The Contractor shall immediately report all environmental violations to the Government POC and UEC. The Contractor shall provide five (5) copies of a typed or written report about the incident within four (4) clock hours as follows:

One (1) copy to CO, two (2) copies to the Government POC, a copy for UEC and one (1) copy for record. The format of the report shall be left up to the Contractor, but the report shall contain the following information:

1.) Name and contact number of person reporting the spill 2.) Date and time of incident 3.) Location and source of spill 4.) Substance or pollutant spilled 5.) Amount spilled and rate of discharge 6.) Any damages or injuries involved 7.) Extent of area impacted 8.) Potential hazards 9.) Actions taken 10.) Organizations contacted 11.) Remarks Section - that addresses the cause of the spill (e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded.

1.33 Foreign Object Damage

(FOD) and Dropped Object Prevention: Contractor personnel who work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones,…