PR_Support_Team_and_TO_and_NDI_Support_PWS_20140703.pdf

PERFORMANCE WORK STATEMENT

for

848th Supply Chain Management Group Purchase Request Support and Technical Order Process Update and Sustainment

3 July 2014

Purchase Request FD2030-14-01682

Contract TBD

Prepared by:

Matt Starzenski

848 SCMG/ 424 SCMS

(405)736-2276

Matthew.Starzenski@us.af.mil

Kenneth Pitre

848 SCMG/ 424 SCMS

(405)736-2643 Kenneth.Pitre@us.af.mil mailto:Matthew.Starzenski@us.af.mil mailto:Kenneth.Pitre@us.af.mil

TABLE OF CONTENTS

ACRONYM LIST

1 SECTION I – DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.1 Purpose

1.2 Scope

1.3 Background

1.3.1 Purchase Request (PR) Support Team

1.3.2 Technical Order (TO) and Non-Destructive Inspection (NDI) Processes

1.4 Contractor Taskings and Requirements

1.4.1 PR Support Team

1.4.1.1 PR Support Team Description

1.4.1.2 PR Package Development and Other Tasks

1.4.2 TO Updates and Sustainment

1.4.2.1 TO Description

1.4.2.2 TO Updates

1.4.2.2.1 TO Pre-Validation/Verification (Val/Ver) Description ...8

1.4.2.2.2 TO Post-Val/Ver Description

1.4.3 Non-Destructive Inspection (NDI) TO Updates and Sustainment

1.4.3.1 NDI Pre-Val/Ver Description

1.4.3.2 NDI Post-Val/Ver Description

1.4.3.3 Subordinate Work Packages (SWPs) Reference

1.5 Period and Place of Performance

1.5.1 Period of Performance

1.5.2 Hours of Operation

1.5.3 Place of Performance

1.6 Delivery Schedule

1.7 Reports and Deliverables Schedule

1.7.1 Monthly Status Reports (MSRs)

1.7.2 Deliverables Schedule

1.8 Meetings and Reviews

1.8.1 Initial Contract Performance Reviews (Kick-Off Meetings)

1.8.2 Program Management Reviews (PMRs)

1.8.3 Technical Interchange Meetings

1.9 Program Management

1.10 Expertise and Professional Services

1.11 Government Inspections and Acceptance of Deliverables

1.12 Special Considerations

1.12.1 Security

1.12.1.1 Government Systems

1.12.1.2 Security Clearance

1.12.2 Base and Area Badges

1.12.3 Automated Information Systems (AIS)

1.12.4 Non-Disclosure Agreements

1.13 Special Access to Facilities and Property

1.14 Government-Furnished Supplies, Equipment, Software, and Intangible Property

1.15 Government Program and Contract Management

1.15.1 Government Program Management

1.15.2 Government Contract Management

1.16 Contractor Identification Protocol

1.17 Safety and Health Requirements

1.17.1 Safety and Health Provisions

1.17.2 Mishap Notifications

1.17.3 Applicable Safety Regulations and Air Force Instructions

1.17.4 Contractor Safety and Health Program

1.17.5 Emergency Procedures

1.18 Contractor Manpower Reporting Application (CMRA)

1.19 Combating Trafficking in Persons

1.20 Sexual Harassment and Sexual Assault Prevention

1.21 Green Procurement Program Determination

1.22 Travel Requirements

1.23 Voluntary Protection Program (VPP)

1.23.1 VPP Description

1.23.2 VPP Definitions

1.23.3 Contractor Forms

1.23.4 Contractor’s Quality Control Plan

1.23.5 Occupational Safety and Health Act

1.23.6 VPP Subcontractor Requirements

1.24 Government Quality Assurance Surveillance Support

1.25 Continuation of Essential Services during Crisis

1.26 Reference Documents

2 SECTION II – SERVICES SUMMARY

2.1 Contractor Service Requirement

2.2 Services Inspections

3 SECTION III – GOVERNMENT-FURNISHED PROPERTY/SERVICES

3.1 Security Police

3.2 Fire and Emergency Services

3.3 Emergency Medical Services

3.4 Government-Provided Office Space

APPENDIX A – Technical Orders Table A.1 – Technical Order Instructions/Illustrated Parts Breakdown (IPB) Sustainment 25 Table A.2 – Technical Order Val/Ver Corrections APPENDIX B – NDI Procedures Table B.1 – NDI Procedures by Part Numbers Table B.2 – NDI Procedures by Material Identification APPENDIX C – Recommended Data Sources

ACRONYM LIST

A&AS Advisory and Assistance Services ACPS Automated Contract Preparation System AF Air Force AFB Air Force Base AFI Air Force Instruction AFMC Air Force Materiel Command AIS Automated Information System AS Aerospace Standard ATCALS Air Traffic Control and Landing Systems CAC Common Access Card CAGE Commercial and Government Entity CDRL Contract Data Requirements List CMMI Capability Maturity Model Integration CMRA Contractor Manpower Reporting Application COR Contracting Officer’s Representative DAC Days After Contract DART Days Away, Restricted, and/or Transfer Case Incident Rate DID Data Item Description DoD Department of Defense DSN Defense Switched Network DTD Document Type Definition EAR Electronic Amendment Request EPS Encapsulated Post Script FY Fiscal Year IPB Illustrated Part Breakdowns IM Item Manager ISO International Organization of Standardization JEDMICS Joint Engineering Data Management Information and Control System MIL-STD Military Standard MSR Monthly Status Report NAC National Agency Check NDI Non-Destructive Inspection OCR Optical Character Recognition OSHA Occupational Safety and Health Administration PDF Portable Document Format PMR Program Management Review PRPS Purchase Request Process System PM Program Manager PR Purchase Request PWS Performance Work Statement SAW Screening Analysis Worksheets SCMG Supply Chain Management Group SGML Standard Generalized Markup Language SME Subject Matter Expert

SMR Source, Maintenance, and Recoverability SWP Subordinate Work Package SS Services Summary TAS Technical Assurance System TCIR Total Case Incidence Rate TIF Tagged Image Format TO Technical Order Val/Ver Validation/Verification VPP Voluntary Protection Program

1 SECTION I – DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.1 Purpose

The purpose of this Performance Work Statement (PWS) is to define the requirements for providing the 848th Supply Chain Management Group (848 SCMG) with Purchase Request (PR) Support Team (PR Support Team) business process support and updates of specified Technical Orders (TOs) and Non-Destructive Inspection (NDI) processes TOs.

1.2 Scope

The scope of this effort is a hybrid technical and logistical services and advisory and assistance services (A&AS) task, inclusive of PR Support Team business processes, and non-A&AS scope, inclusive of updates of 848 SCMG TOs and NDI Subordinate Work Packages (SWPs), as defined in Section 1.4 herein.

1.3 Background

1.3.1 Purchase Request (PR) Support Team

The 848 SCMG is currently in the process of several transition activities associated with buy and repair PR processes, including transitioning from manual processes to Purchase Request Process System (PRPS) and transitioning from all PR processes accomplished by the PR Support Team to some processes being accomplished by the Item Managers (IMs). The Government requires Contractor support for the PR Support Team to provide expertise associated with PR processes and to provide added expertise to meet PR throughput demands.

1.3.2 Technical Order (TO) and Non-Destructive Inspection (NDI) Processes

The second aspect of this PWS includes updates of technical data and NDI procedures for end-items managed by the 848 SCMG. TO sustainment applies to end-items that transferred from the System Program Offices without depot level TOs. The NDI process TO sustainment is a continuation from previous contract initiatives to consolidate specific NDI process instructions into a single “master” NDI volume that can then be referenced by applicable end-item TOs where needed. In this manner, detailed and technical NDI procedures will be centrally maintained in a single document established with Technical Manual 33B-1-3, which has yet to be published.

1.4 Contractor Taskings and Requirements

1.4.1 PR Support Team

1.4.1.1 PR Support Team Description

The Contractor shall provide logistics support to the PR Support Team to include the functions and business processes listed in the Table 1.4.1. Contractor shall serve as “troubleshooters” for problems and issues and shall provide assistance during transition of workload to IMs. The Contractor shall maintain the 848 SCMG workflow and shall assist with PRPS until all issues are resolved or directed to proper squadrons. The Contractor shall provide on-the-job training in preparing and processing PRs in PRPS to 848th SCMG. The Contractor shall assist in tracking Electronic Amendment Requests (EARs). The Contractor shall provide Subject Matter Experts (SMEs) to assist in resolving problems with PRs, requirements documents, and resolving PRPS issues in support of:

• 421st Supply Chain Management Squadron

• 422nd Supply Chain Management Squadron

• 423rd Supply Chain Management Squadron

• 424th Supply Chain Management Squadron

1.4.1.2 PR Package Development and Other Tasks

Contractor personnel shall have significant subject matter expertise and shall be fully capable to support PR package development, to include Screening Analysis Worksheets (SAWs; AFMC Form 761), Market Research Reports, Quality Requirements (AFMC Form 807), and Surplus (AFMC Form 813), using PRPS and Automated Contract Preparation System (ACPS).

Contractor support shall include researching status and preparing monthly briefing charts for all Procurement Reworks, updating monthly status of Commodity Council PRs and Multi-Year Contract PRs, as well as maintaining updated PR ACPS guidance booklet for all the PR Support Team IMs. Contractor support shall also include resolving backlog of PR Reworks from archived PR system, requiring manual corrections and oversight, including troubleshooting, identifying issues, determining necessary actions and work-arounds to resolve work stoppages and problem PRs. The estimated numbers of tasks performed each year shown in Table 1.4.1 are intended to be a general guide and to provide insight into the general distribution of workload tasks. The Contractor shall prepare Monthly Status Reports (MSRs), summarizing work completed each month. (CDRL A001)

Table 1.4.1 Estimated PR Support Task Volume

Tasks Estimated Number Performed Yearly

PRs Initiated/Amended 100 SAW Requests 120 Rework (EAR) Updates 1,050 PRs Assisted 60 Problem PRs Resolved 1,200 Backlog Archive PRs Resolved 250 Status Updates 12,000 Provided Interpersonal PR Training 2,400

1.4.2 TO Updates and Sustainment

1.4.2.1 TO Description

The Contractor shall maintain the following: Access to key legacy data systems (i.e., ABCS, D043, G004L and D200A), SMEs for Joint Engineering Data Management Information and Control System (JEDMICS) engineering drawings and Engineering Orders, Process and Program controls for creation of fully parsed Standard Graphic Markup Language (SGML) publications compliant with Oklahoma City Air Logistics Complex Document Type Definition (DTD) and style sets, and direct access to the Technical Assurance System (TAS) for routing of data packages. The Contractor shall have the following hardware and software: A composition engine (Xyvision or equivalent), Optical Character Recognition (OCR) and graphics software capable of creating and managing vectored drawings. The Contractor shall be compliant with ISO9000, AS9100C, or Capability Maturity Model Integration (CMMI) process controls for development and modification of SGML files prepared for publishing. The Contractor shall provide project execution staff with direct experience specific to each end-item platform identified in this PWS. The Contractor shall prepare an integrated master schedule for delivery of the TO updates on this contract and shall submit it to the Contracting Officer’s Representative (COR) for review and approval within 10 calendar days after award. As priorities change, the Contractor or the Government may recommend changes to the integrated master schedule. The Government will review and approve revisions. The Contractor shall incorporate the revised integrated master schedule into the MSR. (CDRL A001)

1.4.2.2 TO Updates

1.4.2.2.1 TO Pre-Validation/Verification (Val/Ver) Description

The Contractor shall update publications in support of the end items listed Tables A.1 and A.2 of Appendix A, which are primarily related to end-items transferred from the Aerospace Sustainment Directorate without depot-level technical data. If an option is exercised, the Government will engage with the Contractor to update Tables A.1 and A.2 to detail the requirements of the option. The Contractor shall ensure the publications encompass editing and updating of Aircraft and Air Traffic Control and Landing Systems (ATCALS) Commodity TOs to address the associated needs derived from logistical analysis to capture source data demand priority for TO sustainment. Each TO shall be inclusive of end-item overhaul instructions, which may include an embedded Illustrated Part Breakdowns (IPBs). The Contractor shall conduct detailed analysis of the IPB, using engineering drawing data to determine Commercial and Government Entity (CAGE) codes and indentured relationships for each indexed part number. The Contractor shall update the TOs with AFMC-approved substitute fasteners using approval documentation provided by the COR for all source drawing deviations and substitutions requested from the Equipment Specialist of record. The Contractor shall update the TOs with source, maintenance, and recoverability (SMR) codes available in D200, and consult with the COR to obtain guidance from the Equipment Specialist of record for SMR codes not available.

At least 80% of the SMR codes on the pre-Val/Ver draft shall meet the ground rules established at the kick-off meeting. The Contractor shall update the TOs with current repair procedures.

The publications shall include a pre-Val/Ver SGML-composed draft and post-Val/Ver publication (if Val/Ver was accomplished) for end items in Table A.1. The Contractor shall not be responsible for the coordination of assets, Government Val/Ver labor, or materials required to perform the Val/Ver. The Contractor shall deliver the pre-Val/Ver drafts according to the integrated master schedule, with no more than two (2) of the deliveries deviating from the integrated master schedule per performance period, excluding deviations coordinated with the COR. The Contractor shall include in all publications a MIL-STD-38784A-compliant SGML file with Tagged Image Format (.tif) or Encapsulated Post Script (.eps) graphics and a composed Portable Document Format (.pdf) source file for each publication updated and delivered.

Contractor support for Val/Ver shall be limited to the life of the contract as scheduled on the integrated master schedule. The objective is to minimize carry over from option year to option year, but allow reasonable time for scheduling Government assets.

1.4.2.2.2 TO Post-Val/Ver Description

The Contractor shall put in place processes commonly used within the aerospace industry and personnel with 2 or more years of experience editing TOs for the Air Force to accommodate the volume, technology, and complexity of the subject end items and to deliver technical data in SGML with composed editing. The Contractor shall attend all post-Val/Ver meetings involving the content of publications developed for the end items identified in Table A.2 of Appendix A. The Contractor shall not be responsible for the coordination of assets, Government Val/Ver labor, or materials required to perform the Val/Ver. The Government will provide the Contractor a schedule to deliver redline corrections for end items in Table A.2 within 10 calendar days after award. Within 30 calendar days after receipt of scheduled redlines from the COR, the Contractor shall incorporate changes for the end items in Table A.2 post-Val/Ver redline corrections to existing publications.

The Contractor shall incorporate all redlines into the post-Val/Ver publication. The Contractor shall ensure at least 90% of all redlines for each document are incorporated in the first post-Val/Ver publication submission. All redlines shall be incorporated by the second submission. The Contractor shall document his progress and status in the MSRs. (CDRL A001) The Contractor shall submit the TOs for the end items identified in Appendix A. (CDRL A004)

1.4.3 Non-Destructive Inspection (NDI) TO Updates and Sustainment

1.4.3.1 NDI Pre-Val/Ver Description

The Contractor shall update and deliver publications in support of the end items listed in Appendix B, Table B.1, and shall ensure the publications encompass NDI processes to be incorporated into the new 33B-1-3 NDI manual. If an option is exercised, Table B.1 shall be update to detail the requirements of any option year exercised. As time allows, the Contractor shall update and deliver publications in support of the end items listed in Appendix B, Table B.2.

The Contracting Officer, COR and Contractor shall determine if time allows for effort to be expended in whole or in part on table B.2. The Contractor shall ensure the deliverables include a pre-Val/Ver SGML-composed draft and a post- Val/Ver (if Val/Ver was accomplished) MIL- STD-38784A and MIL-DTL-87929D compliant SGML file, with .tif or .eps graphics and composed .pdf source file for each SWP developed. The Contractor shall prepare an integrated master schedule for delivery of the NDI TO updates on this contract. The Contractor shall deliver the pre-Val/Ver drafts according to the NDI integrated master schedule. No more than

5% of the deliveries shall deviate from the NDI integrated master schedule. The Contractor shall provide reference documentation to identify new and revised NDI process instructions that are currently in existing 848 SCMG commodity repair manuals. The Contractor shall submit the NDI integrated master schedule to the COR for review and approval within 10 calendar days after award. As priorities change, the Contractor or the Government may recommend changes to the NDI integrated master schedule. The Government will review and approve revisions. The Contractor shall incorporate the revised NDI integrated master schedule into the MSR. (CDRL A001)

1.4.3.2 NDI Post-Val/Ver Description

The Contractor shall provide NDI processes commonly used within the aerospace industry and personnel with 2 or more years of experience writing TOs for the Air Force to accommodate the volume, technology, and complexity of the subject end items and to deliver technical data in SGML with composed editing. The Contractor shall utilize Level II NDI-certified [National Aerospace Standard (NAS) 410 or American Society for Nondestructive Testing (ASNT)] technicians for NDI procedure preparation. The Contractor shall attend all Val/Ver’s for content prepared by the Contractor within the period of performance, but will not be responsible for the coordination of assets, Government Val/Ver labor, or materials required to perform the Val/Ver. The Contractor shall incorporate all redlines into the post-Val/Ver publication. At least 90% of all redlines for each document shall be incorporated in the first post-Val/Ver publication submission. All redlines shall be incorporated by the second submission. The Contractor shall document his progress and status in the MSRs. (CDRL A001)

1.4.3.3 Subordinate Work Packages (SWPs) Reference

The Contractor shall provide the SWPs identified in Appendix B, Table B.1, and if time allows, deliver SWPs identified in Table B.2 as determined by the Government and Contractor. (CDRL A004)

1.5 Period and Place of Performance

1.5.1 Period of Performance

The performance period of this requirement is three (3) years, comprised of a one (1)-year basic period and two (2) one (1)-year option periods.

1.5.2 Hours of Operation

Contractor personnel shall provide onsite support a minimum of eight (8) hours per business day, 40 hours per week. The Contractor shall comply with onsite core hours of 8:00 AM to 4:00 PM, Monday through Friday, excluding Federal holidays (Table 1.5.1) and base closure dates. The Contractor may utilize flexible hours. Flexible hours are 7:00 – 8:00 AM and 4:00 – 5:00 PM.

Table 1.5.1 Federal Holidays

New Year’s Day January 1st * Martin Luther King, Jr.’s Birthday 3rd Monday in January Presidents’ Day 3rd Monday in February Memorial Day Last Monday in May Independence Day July 4th * Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th * Thanksgiving Day 4th Thursday in November Christmas Day December 25th *

* If the date falls on a Saturday, the holiday will be observed on the preceding Friday. If the date falls on a Sunday, the holiday will be observed on the following Monday.

1.5.3 Place of Performance

The Contractor shall perform work onsite at Tinker Air Force Base (AFB), Oklahoma, and offsite at Contractor location(s).

1.6 Delivery Schedule

The deliverables for TOs and SWPs for the Basic period of performance are identified in Appendices A and B. The deliverables for Technical Orders and SWPs for each optional period of performance will be determined by the Government prior to exercise of each option, if applicable. These option period deliverables will be similar in scope and complexity to those of the Basic performance period.

1.7 Reports and Deliverables Schedule

1.7.1 Monthly Status Reports (MSRs)

The Contractor shall develop, maintain, and deliver a MSR to summarize the progress and status of each task accomplished each month. The Contractor shall ensure that each MSR is complete and accurate and is submitted on time by the 15th of each month, with no more than two (2) errors per month, and late no more than one (1) time per performance period. The Contractor shall provide MSRs to the Government Program Manager (PM), COR, Contracting Specialist, and Contracting Officer (CO), via email, in an electronic format that is compatible with Government software. The format for the reports will be an agreed upon format between the PM, COR, and the Contractor during the initial Kick-Off Meeting, unless otherwise stated in this PWS. MSRs shall detail the current program status, to include:

a. Progress of the previous month;

b. Status of contract milestones;

c. Resource expenditures for tasks;

d. Issues or concerns and associated recommendations for resolution; and

e. Action Items, if applicable.

Before delivery to the Government, the Contractor shall subject the MSR to quality control measures to ensure accuracy of the information contained therein. (CDRL A001)

1.7.2 Deliverables Schedule

Reports are due as per the schedule below:

Table 1.7.2 Reports Delivery Schedule

Section CDRL Title Subtitle Due Date 1.4.1.2, 1.4.2.1, 1.4.2.2.2, 1.4.3.1, 1.4.3.2, 1.7.1, 1.18, 1.22

A001 Program Status Report Monthly Status Report Not later than 15th day of each month.

1.8.1, 1.8.2 A002 Conference Agenda Meeting Agenda Three (3) business days before the event.

1.8.1, 1.8.2,

1.8.3 A003 Conference Minutes Meeting Minutes Five (5) business days after the meeting.

1.4.2.2.2,

1.4.3.3 A004

Technical Manual Contractor Furnished Equipment Notices

TO/Subordinate Work Packages As required.

1.4.2.1 Initial TO Updates Integrated Master Schedule

TO Integrated Master Schedule

Within 10 calendar days after award.

1.4.3.1 Initial NDI TO Updates Integrated Master Schedule

NDI Integrated Master Schedule

Within 10 calendar days after award.

1.23.3

Total Case Incidence Rate (TCIR), Days Away, Restricted, and/or Transfer Case Incident Rate (DART), and OSHA Form 300A

TCIR, Days Away, Restricted and/or DART, and OSHA Form 300A

Not later than 15th day of January of each year.

1.23.4 Contractor Quality

Control Plan Quality Control Plan Within 10 business days of contract award.

1.23.5 Contractor Safety and

Health Plan Safety and Health Plan Within 10 business days of contract award.

1.8 Meetings and Reviews

The Contractor shall attend meetings and reviews in person, via telephone, or by Video Teleconference. The method of attendance shall be at the discretion of the Government.

1.8.1 Initial Contract Performance Reviews (Kick-Off Meetings)

The Contractor shall attend and shall participate in a Kick-Off Meeting at Tinker AFB within 30 calendar days after order issuance and within 30 calendar days of the start of each optional performance period, if exercised, to ensure all parties understand the requirements. This meeting shall also be used to discuss progress and achievements made during the preceding performance period, if applicable, as well as any issues requiring the attention of the Government. During the Kick-Off Meetings, the Contractor shall demonstrate how the Contractor will meet all the requirements of this PWS. The Contractor shall provide meeting agendas and meeting minutes, shall prepare meeting briefing charts, and shall track Action Items associated with the aforementioned meetings. (CDRL A002; CDRL A003)

1.8.2 Program Management Reviews (PMRs)

The Contractor shall attend and shall participate in quarterly PMRs, as approved by the Contracting Officer’s Representative (COR), to brief the progress of each task, and to solicit input and concurrence of work performed. The Contractor shall provide meeting agendas, meeting minutes, and track Action Items associate with the aforementioned reviews. (CDRL

A002; CDRL A003)

1.8.3 Technical Interchange Meetings

The Contractor shall support Technical Interchange Meetings, when required by the Government, and shall prepare presentation materials to aid in the discussion of technical issues.

At minimum, a meeting will be held prior to the end of the period of performance to discuss the next option year’s requirements. This will include updating tables in Appendix A and B with requirements specific to the option that might be exercised, and ensuring any updates are within the scope of the effort bid. The Contractor shall provide meeting minutes and shall track Action Items associate with the aforementioned meetings. (CDRL A003)

1.9 Program Management

The Contractor shall develop and maintain processes to evaluate and monitor progress made by the Contractor in accomplishing the requirements of this PWS.

Section CDRL Title Subtitle Due Date

1.23.5 Site Safety Checklist Site Safety Checklist Within 10 business days of contract award.

1.10 Expertise and Professional Services

The Contractor shall furnish professional and technically qualified personnel to perform the services covered by this PWS. The Contractor shall arrange for suitable replacements in the event Contractor personnel are unable to provide services for more than a 10 business day period. The Contractor shall be responsible for management and supervision of Contractor personnel. The Contractor shall identify a Technical Lead, who shall serve as the primary point of contact for all technical aspects of the required work. This person shall also be a prime provider of the required technical services. No personal services shall be performed. The Contractor shall ensure that Contractor personnel maintain open and professional communication with Government personnel.

Complaints validated by the COR will be reported in writing to the CO and the Contractor for action. Failure of the Contractor to correct validated complaints will be considered a failure to perform. Contractor personnel shall present a professional business casual appearance and good customer service skills.

1.11 Government Inspections and Acceptance of Deliverables

The COR will have the right to reject or to require correction of any deficiencies found in deliverables. In the event of rejection of any deliverable, the COR will notify the Contractor in writing of the specific reasons why the deliverable was rejected. The Contractor shall have 10 business days to correct the rejected deliverable and to resubmit to the COR for re-inspection.

For CDRL submissions, if the COR provides no comments within 10 business days of deliverable receipt, the deliverable will be deemed to have been accepted by the Government.

The COR shall notify the Contractor within 10 business days if the Government requires additional time to review submissions. Additional time for correction by the Contractor may be granted by the COR on a case-by-case basis.

1.12 Special Considerations

1.12.1 Security

All Contractor personnel shall strictly adhere to all requirements, provisions, and restrictions of the Privacy Act of 1974 and with Air Force Instruction (AFI) 33-332, The Air Force Privacy and Civil Liberties Program, particularly with regard to Personally Identifiable Information, which is defined as personal information, which if lost, compromised or disclosed without authorization, could result in substantial harm, embarrassment, inconvenience, or unfairness to an individual.

1.12.1.1 Government Systems

Other than what is required to perform the requirements of this order, Contractor personnel shall not release or remove system documentation, data, or reports generated by or through use of Government systems. The Contractor shall forward all requests for information to the PM. The Contractor shall not use or disclose the data provided by the Government for any purpose or in any manner not specifically authorized or required by the contract and its PWS.

1.12.1.2 Security Clearance

The efforts required for this PWS are expected to be UNCLASSIFIED. Contractor personnel using unclassified automated information systems, including email, must have a completed favorable National Agency Check (NAC)/Entrance National Agency Check in accordance with DoD 5200.2-R, Personnel Security Program. The Contractor shall complete the application and shall apply for an NAC for any employees not currently having an NAC where the employees will have access to automated information systems. The Contractor shall diligently pursue obtaining NACs for its employees. The Contractor shall furnish copies of the completed application documents and forms to the COR prior to the start of work. Although the efforts covered by this PWS are expected to be unclassified, if performance should require access to classified data, the Contractor shall ensure that all Contractor personnel having access to the classified data obtain or have a security clearance of SECRET. The Government will prepare a DD Form 254, Department of Defense Contract Security Classification Specification, and Contractor personnel shall be required to follow the guidance therein.

1.12.2 Base and Area Badges

The Contractor shall provide a list of personnel requiring Common Access Cards (CACs), e-mail acceptable, to the CO within one (1) business day of award. The Contractor shall follow documented procedures in order to be issued a CAC and to obtain access to Government facilities. Upon completion or termination of performance or upon termination of individual’s employment, the Contractor shall follow exit security procedures, including the return of CACs to the Government. The Contractor shall ensure all Contractor personnel follow the proper instructions for the display of CACs at all times during duty performance. The Government PM will assist Contractor personnel in processing the necessary Department of Defense (DoD) forms to obtain base or area badges for access to Government facilities to which the Contractor personnel require access in order to perform under this order. The Government reserves the right to terminate a Contractor’s employee’s access to Government facilities at any time.

1.12.3 Automated Information Systems (AIS)

The Contractor shall not use or divulge any information regarding files, data, processing activities or functions, user identifications, passwords, or other knowledge that may be gained, to anyone who is not authorized to have access to such information. Contractor personnel shall abide by all Government rules, procedures, and standards of conduct. Contractors requiring access to Government Automated Information Systems (AIS) shall have completed background investigations and security awareness training, prior to AIS access. Contractor personnel shall complete a DD Form 2875, System Authorization Access Request, prior to accessing certain Government systems, which the Government PM will identify after award. When the period of performance is complete, or Contractor personnel leave work on this project, they shall have five

(5) business days to terminate all their network user accounts and to return all access cards and base identification badges to the COR. The Contractor shall submit written verification to the PM that the identification cards have been turned in. All Contractor personnel who are issued a CAC shall successfully complete Information Assurance training prior to attaining access to the network. All Contractor personnel shall comply with Information Assurance policies. The

Contractor shall ensure a terminated employee’s network access is removed within two (2) hours of termination notice given to the Contractor employee. The Air Force Communications Squadron reserves the right to terminate the Contractor’s access to the network at any time to preserve the integrity of the local network.

1.12.4 Non-Disclosure Agreements

All Contractor personnel performing under this effort shall complete and sign all required non-disclosure agreements prior to beginning work. The Contractor shall provide the signed non-disclosure agreements to the CO within five (5) business days of award.

1.13 Special Access to Facilities and Property

Access to Government facilities is limited. Therefore, the Contractor shall coordinate required out of the ordinary access and usage times and dates through the COR at least fifteen (15) business days prior to the need date. Control of the facilities remains with the Government.

1.14 Government-Furnished Supplies, Equipment, Software, and Intangible Property

The Contractor shall make prudent use of all Government-furnished supplies, equipment, software, and intangible property. At the conclusion of the contract period of performance, or in the event of contract termination, the Contractor shall return to the COR all unused supplies, all equipment, all software, and all intangible property in the same condition as received, fair wear and tear acceptable. All products procured or developed under this contract, tangible or intangible, shall be considered Government property. The Contractor shall ensure all such procured or developed products are in the English language, readable and in a readily retrievable format that requires no additional software or tools beyond those already installed on Government systems. The Contractor shall ensure all intangible property is secured at the close of each business day. The Contractor shall protect Government property to prevent damage during the period of time the property is in the possession of the Contractor. Contractor personal shall use Government computers to access only Government systems and not for any activities not directly related to the requirements of this contract. Contractor personnel shall not load on or add to Government computers any software not provided or approved by the Government.

Contractor personnel shall not connect any external storage devices to any Government computers. The Contractor shall have all Government work-related compact discs or digital video discs scanned by Air Force information technology personnel before inserting into any Government computer. Contractor personnel shall not use any personal compact discs or digital video discs in any Government computer. The Contractor shall utilize the Defense Switched Network (DSN) for long-distance calling when it is available.

1.15 Government Program and Contract Management

1.15.1 Government Program Management

The Government will designate a Government Program Manager for this contract. The Government Program Manager will assist the Contractor in gaining access to all technical data required to perform approved taskings. Only the Government Program Manager, while functioning in his/her capacity as a COR, has the authority to review and accept contract deliverables (see Section 1.11).

1.15.2 Government Contract Management

Responsibility for contracting activities rests solely with the Government CO. No conversation, recommendations, or direction, whether given directly by, or implied by Government personnel, that will affect the scope, schedule, or price of the program covered by this PWS, shall be acted upon by the Contractor unless specifically approved by the Government CO.

1.16 Contractor Identification Protocol

Contractor employees shall identify themselves as Contractor personnel by introducing themselves, or being introduced, as Contractor personnel and displaying distinguishing badges, or other visible identification while on the installation. In addition, Contractor personnel shall appropriately identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence. The Contractor shall ensure that the Contractor’s work area is identified as a Contractor work area and is marked with the names of the Contractor personnel and the company for which they work.

1.17 Safety and Health Requirements

1.17.1 Safety and Health Provisions

While performing work under this contract, the Contractor shall comply with all applicable federal, state, local, and the specific Air Force regulations (as applicable) regarding occupational safety and health. During the execution of the contract, the Contractor shall notify the CO within eight (8) hours of any damage to Government property where the dollar value exceeds $500,000.00 and within two (2) business days for any damage to Government property valued less than $500,000.00. The Contractor shall notify the CO within eight (8) hours of any injury to Contractor personnel occurring while on a Government installation.

1.17.2 Mishap Notifications

Mishap notifications shall contain, as a minimum, the following information:

• Contractor, contract number, and name and title of person(s) reporting;

• Date, time, and exact location of accident or incident;

• Brief narrative of accident or incident and of the events leading to accident or incident;

• Cause of accident or incident, if known;

• Estimated cost of accident or incident (i.e., material and labor to repair or to replace);

• Nomenclature of equipment and personnel involved in accident/incident;

• Corrective actions taken or proposed; and

• Other pertinent information.

If requested by the CO, the Contractor shall immediately secure the mishap scene and any damaged property and shall impound pertinent maintenance and training records, until released by the Procuring Safety Office. Contractors shall not dispose of contract data related to a mishap until notified to do so by the CO.

1.17.3 Applicable Safety Regulations and Air Force Instructions

The regulations and Air Force Instructions identified below apply to the services performed under this PWS.

• 29 CFR 1910, OSHA Standards for General Industry;

• AFI 91-203, Air Force Consolidated Occupational Safety Instruction, 15 Jun 12 and subsequent;

• AFI 91-207, The US Air Force Traffic Safety Program, 12 Sep 13 and subsequent;

• AFI 31-218(IP), Motor Vehicle Supervision, 22 May 06 and subsequent;

• AFMAN 31-116, Air Force Motor Vehicle Traffic Supervision, 9 May 12 and subsequent; and

• AFMAN 31-116, Tinker Air Force Base Supplement, Air Force Motor Vehicle

Traffic Supervision, 9 May 12 and subsequent.

1.17.4 Contractor Safety and Health Plan and Program

The Contractor shall establish and maintain a safety and health program detailed in a written Contractor’s Safety and Health Plan as required by OSHA. The Safety and Health plan will be made available for review if required by the CO or cognizant safety office.

1.17.5 Emergency Procedures

The Contractor shall comply with emergency rules and regulations enforced at the Government installation. Contractor employees shall follow the direction of Government employees in regards to emergency procedures, i.e., fire, tornado, active shooter, bomb threats. It is the responsibility of the Contractor to provide guidance and to establish procedures for responding to an emergency for their employees. It is the Contractors' responsibility to account for their employees following an emergency evacuation. Contractor Personnel shall participate with Government personnel in all fire and tornado drills at no additional cost to the Government.

1.18 Contractor Manpower Reporting Application (CMRA)

The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September.

While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk. To http://www.ecmra.mil/ document compliance, the Contractor shall identify in the October MSR that this reporting has been accomplished. (CDRL A001)

1.19 Combating Trafficking in Persons

The Contractor shall comply with Government policy regarding Combating Trafficking in Persons.

1.20 Sexual Harassment and Sexual Assault Prevention

The Contractor shall comply with Air Force’s zero tolerance policy regarding sexual harassment and sexual assault.

1.21 Green Procurement Program Determination

The Contractor shall, in the execution of this requirement, observe and adhere to DoD and Environmental Protection Agency regulations and requirements for use and disposal of recyclable materials. The Contractor shall instruct employees in utilities conservation practices.

The Contractor shall be responsible for operating under the conditions that preclude the waste of utilities. The Contractor shall follow the instructions and guidance as written in the Green Procurement Policy.

1.22 Travel Requirements

The Contractor shall be required to travel in support of the objectives of this PWS. Travel may be to Tinker AFB or to other locations at the discretion of the Government. Estimated number of trips per year is 5-8. Prior to any travel, the Contractor shall coordinate all trips with the Government PM and shall obtain travel approval from the CO. Any travel not approved in advance by the CO shall be at the Contractor’s own risk. The Contractor shall provide itemized estimates for the travel costs, plus any other documentation required by the Government, to the PM and CO for review and approval prior to any travel. Unless an urgent requirement occurs, the CO will give written notice to the Contractor five (5) business days prior to any travel. The Contractor is responsible for making all necessary travel arrangements. All travel costs must comply with Federal Acquisition Regulation Part 31 and are subject to the rates set forth in the travel regulations—Federal Travel Regulations, Joint Travel Regulations, or Standardized Regulations, as applicable—in effect at the time the travel occurs and for the specified locations.

The Contractor shall present travel vouchers and supporting documents for payment via invoice to the COR and CO after the completion of any travel. The Contractor shall include a summary of each trip in the MSR for the month in which the travel was accomplished. (CDRL A001)

1.23 Voluntary Protection Program (VPP)

1.23.1 VPP Description

Tinker AFB is in the process of pursuing VPP recognition or has already has been recognized under the Occupational Safety and Health Administration (OSHA) VPP. VPP impacts all

“applicable contractors” operating on Air Force installations. The Contractor shall ensure its employees and managers have a comprehensive understanding of VPP as well as full compliance with OSHA requirements. The Contractor, whether regularly involved in routine site operations or engaged in temporary projects such as construction or repair, shall follow the safety and health rules of the installation or VPP site. Detailed information on VPP is available on the OSHA website at http://www.osha.gov/dcsp/vpp/index.html. The Contractor shall access the site to ensure his understanding of VPP and how his performance is linked to the Air Force installation’s pursuit of VPP recognition.

1.23.2 VPP Definitions

The following definitions shall be used in regard to VPP processes:

Applicable Contractors - These requirements apply only to Contractors whose employees work more than 1000 hours per quarter on a Government installation.

Days Away, Restricted, and/or Transfer Case Incident Rate (DART) - Number of recordable injuries and illness cases per 100 full-time employees resulting in days away from work, restricted work activity, and/or job transfer that a site has experienced in a given time frame.

Total Case Incidence Rate (TCIR) - Total number of recordable injuries and illness cases per 100 full-time employees that a site has experienced in a given time frame.

1.23.3 Contractor Forms

The Contractor shall submit his TCIR and DART rates and OSHA Form 300A annually to the CO for consolidation and submission as part of the installation’s annual VPP Safety and Health Management Report. TCIR and DART rates are due by the 15th of January each year.

1.23.4 Contractor’s Quality Control Plan

The Contractor’s Quality Control Plan shall identify the processes and procedures the Contractor will use to track compliance with the Safety and Health Plan, and the process and procedures that will be used to correct violations.

1.23.5 Occupational Safety and Health Act

It is the Contractor’s sole responsibility for compliance with the Occupational Safety and Health Act (Public Law 91-596). The Contractor shall submit a Safety and Health Plan and corresponding site safety checklist to the CO 10 business days after contract award or order issuance. The Contractor’s plan shall include appropriate measures to ensure the Contractor reacts promptly to investigate, to correct, and to track alleged safety and health violations and/or uncontrolled hazards in Contractor work areas. Additionally, the Contractor may include or attach installation specific references and policies to this section. The plan shall:

http://www.osha.gov/dcsp/vpp/index.html

• Demonstrate a management commitment to employee safety and health;

• Identify the application of the safety and health plan to subcontractors, if applicable;

• Identify the roles and responsibilities of the following individuals:

Management Supervisors Employees Safety Coordinator

• Identify applicable safety rules and regulations;

• Include a worksite hazard analysis, to include base-line hazard identification and required control measures;

• Include a job site analysis, to include hazards of tasks required to control measures;

• Identify employee safety and health training requirements and the documentation process;

• Include a workplace inspection frequency, to include identifying the individual(s) conducting the inspections;

• Include employee hazard reporting procedures;

• Identify individual(s) responsible for corrective action hazards;

• Identify first aid/injury procedures;

• Identify procedures for accident investigation and reporting;

• Identify emergency response procedures; and

• Identify the process for tracking controlled hazards in Contractor work areas.

1.23.6 VPP Subcontractor Requirements

The Contractor shall establish these requirements for all subcontractors who qualify as applicable Contractors under this task order.

1.24 Government Quality Assurance Surveillance Support

The Contractor shall support Government quality assurance surveillance to periodically evaluate the Contractor’s performance in accordance with the Government’s Quality Assurance Surveillance Plan (QASP).

NOTE: For those requirements listed in Section II, Services Summary, the Contracting Officer’s Representative (COR) will follow the methods of surveillance specified in the QASP.

The COR is the Government’s authorized representative for the CO and will participate in the administration of this contract. At time of award, the CO will notify the Contractor in writing of the identities and contact information of the primary and alternate CORs assigned to this contract.

1.25 Continuation of Essential Services during Crisis

This requirement is not considered mission essential.

1.26 Reference Documents

• AFI 31-218(IP), Motor Vehicle Supervision, 22 May 06 and subsequent;

• AFI 33-332, The Air Force Privacy and Civil Liberties Program, 5 Jun13 and subsequent;

• AFMAN 31-116, Air Force Motor Vehicle Traffic Supervision, 9 May 12 and subsequent;

• AFMAN 31-116, Tinker Air Force Base Supplement, Air Force Motor Vehicles

Traffic Supervision; 9 May 12 and subsequent;

• AS9100C, Quality Management Systems - Requirements for Aviation, Space and

Defense Organizations, Nov 09 and subsequent;

• ISO9000, Quality Management Systems - Fundamentals and Vocabulary – Third

Edition, 15 Sep 05 and subsequent;

• MIL-STD-38784A, Manuals, Technical: General Style and Format Requirements, 25 Aug 11 and subsequent;

• MIL-DTL-87929D, Technical Manuals, Operation and Maintenance Instructions in Work Package Format (for USAF Equipment), 20 Apr 12 and subsequent;

• NAS410, NAS Certification & Qualification of Nondestructive Test Personnel -

REV 3, 1 Mar 08 and subsequent; and

• TO 00-25-195, AF Technical Order System Source, Maintenance, and

Recoverability Coding of Air Force Weapons, Systems, and Equipments; 1 Oct 12 and subsequent.

2 SECTION II – SERVICES SUMMARY

2.1 Contractor Service Requirements

The Contractor service requirements are summarized into performance objectives that relate directly to the mission essential items. The performance threshold describes the minimum acceptable levels of service for each requirement. The Contractor shall be aware that the absence of contractual requirements from the Services Summary does not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the order. The Government will use the surveillance methods contained in the Quality Assurance Surveillance Plan to evaluate the Contractor’s performance for the performance objectives listed below. In the event the performance objective is not met, the Contractor will be given 10 business days after notification to correct the unacceptable performance. The Contractor shall immediately take corrective action in accordance with the performance threshold(s).