Atch_1_Performance_Work_Statement.pdf

FA7000-17-R-0013

Attachment 1

1. DESCRIPTION OF SERVICES

1.1 Tailoring Services. The contractor shall be responsible for all cadet uniform tailoring and repairing required by the government for U.S. Air Force Academy (USAFA) cadets and exchange students as identified in the appendices.

Tasks may include alterations, fitting, maintenance and repairs, direct embroidery, making of nametags and nametapes on all official uniforms to include ABU’s and screen printing t shirts, as directed by this Performance

Work Statement (PWS) and the Contracting Officer (CO). Additionally, the contractor shall provide other services as specified herein including, but not limited to, fitting/measuring, marking, altering, pressing, repairing, issuing and special projects concerning cadet activities. The contractor shall provide prompt courteous service for cadets at all service counters and in the fitting areas during operational hours. Garments shall be ready to wear when picked up from the Cadet Tailor Shop.

1.1.1 Management. The contractor shall manage all aspects of the Cadet Tailor Shop operations to maximize responsiveness, efficiency and economy to support the cadets.

1.1.1.2 Managers. The contractor shall provide an on-site Project Manager to be physically present during the hours of operation and when emergency services are necessary to act with full authority for the contractor and shall be responsible for the performance of the work. The Project Manager shall have signature authority and authority to make independent decisions concerning the performance of the contract to include personnel staffing, work beyond normal operating hours and contract negotiations. This individual shall be designated in writing, listing name, address, and home telephone number, and shall be the point of contact with the government. A copy of the written designation and any changes thereto, shall be provided to the CO. The contractor shall designate an alternate to act for the Project Manager in his absence. A copy of the written designation and any changes thereto, shall be provided to the CO. In an emergency the Project Manager or alternate(s) shall be available during normal duty hours within 30 minutes to meet on the installation with government personnel designated by the CO to discuss problem areas. After normal duty hours, the manager or designated alternate(s) shall be available within 3 hours.

1.1.1.3 Ability to Communicate. The Project Manager and alternate(s) must be able to read, write, speak, and understand English, and personnel that deal on a one-on-one basis with cadets must be able to speak and understand

English.

1.1.1.4 Basic Staff. The contractor shall provide a basic staff of qualified personnel to perform fittings for male and female personnel. The fittings for each sex must be provided by the same sex, i.e., male fitters for male customers, and female fitters for female customers. The contractor shall have sufficient number of employees to meet the requirements of this PWS.

1.1.1.4.1 Professional Appearance. Contractor personnel shall present a neat appearance and shall be easily identifiable. The contractor employees and manager shall wear collared polo’s or button shirts with company name/logo on the left breast and the employee’s first name on the right.

1.1.1.4.2 Employee Training. The government will provide fire, anti-robbery and computer security training. The contractor is responsible for all other training to include all equipment training required at the contractor’s expense.

1.1.1.4.3 Government E-mail Account. The contractor shall have at least two personnel on his staff that have active accounts and have been trained on the government’s e-mail system. The government will provide the training. This type of communication may be used for day-to-day operations for official business.

1.1.1.5 Security Requirements. The contractor shall adhere to the installation security requirements..

1.1.1.5.1 Employee Listing. The contractor shall submit a letter to the CO specifying the personnel authorized to sign the installation form requesting a Contractor Identification Badge or vehicle pass. The contractor shall submit this form for each employee requiring access to the installation. The CO will endorse the request and forward it to the issuing base pass and registration office or security forces for processing. When reporting to the registration office to obtain a vehicle pass, the authorized contractor individual(s) should also provide a valid driver's license, current vehicle registration, valid vehicle insurance certificate, and any documents required by local Security Forces procedures.

1.1.1.5.2 Badges. The contractor shall obtain badges from the Pass and Registration Center and follow all applicable rules and regulations.

1.1.1.5.3 Removal of Contractor Employees. The Base Commander reserves the right to direct the removal of an employee for substantiated misconduct (this has the potential to jeopardize the mission, put themselves or others at risk, etc.) or security reasons. This action does not relieve the contractor from complete and satisfactory performance of the contract tasks specified herein.

1.1.1.6 Quality Assurance. The government will evaluate the contractor’s performance under this contract using the method of surveillance specified in the Quality Assurance Surveillance Plan (QASP).

1.1.1.7 Security. The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.1.1.7.1 Storage. While garments and supply items are under the contractor’s control, the contractor shall ensure that uniform and government-provided supply items are stored in such a manner as to protect their security, quality, and cleanliness. The contractor shall be responsible for the security of all items and shall be responsible for reimbursing the government for any loss or damage to these items. The cost of damaged or destroyed property will be deducted from the invoice.

1.1.1.7.2 Key Control. The contractor shall establish and implement methods of ensuring that all keys issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the contractor by the government shall be duplicated.

1.1.1.7.2.1 Lost Keys. The contractor shall report the occurrences of a lost or duplicated key to the Contracting

Officer Representative (COR) and the CO.

1.1.1.7.2.2 Key Replacement Cost Liability. In the event keys, other than master keys, are lost or duplicated, the contractor shall be required, upon direction of the CO, to re-key or replace the affected lock or locks. When the government performs the replacement of locks or re-keying, the total cost shall be reimbursed to the government.

1.1.1.7.2.3 Lending Keys/Entry Prohibited. The contractor shall prohibit the use of keys issued by the government by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by the contractor’s employees to permit entrance of persons other than contractor’s employees engaged in the performance of assigned work in those areas.

1.1.1.7.2.4 Access to Government Facilities and Equipment. The contractor shall provide access to facilities and incidental furnished supplies and equipment owned by the government under this contract for any agency, individual or group authorized access by the CO. The contractor shall notify the CO within one hour after any inspection visit by an agent or agents of any regulatory agency. The contractor shall permit the CO or designated representative access, at any time, to records and data used in the performance of the contract.

1.1.1.8 Driving and Parking. The contractor and the contractor’s employees shall register their vehicles through the

Pass and Registration Center and follow all applicable rules.

1.1.1.9 Administrative Services. The contractor shall make available all reports, see below, and other correspondence as required by the CO or COR.

1.1.1.9.1 Garment Tracking/Computer system. The contractor shall input all job/work requests into the computer system provided by the government for the purpose of collecting accurate workload data (see Appendix 8). Actions will require tracking from station to station for initial fitting of uniform garments to indicate which garments are altered and which garments are delivered to cadets. The alteration tags shall show when garments were fitted and alteration completed. Operators shall record all phases of a garment's alteration/repair by computer. Manual records will not be accepted.

1.1.1.9.2 Contractor Furnished Material (CFM) Report. The contractor shall make available on request a complete report of all CFM expenditures.

1.1.1.9.3 Shoulder Boards and Marks Inventory Report. Upon request, the contractor shall make available a complete inventory report (quantities on hand) of shoulder rank.

1.1.1.9.4 Equipment Maintenance Report. The contractor shall make available on request an equipment maintenance report detailing maintenance acquired that month and itemizing equipment still needing maintenance.

All equipment repairs shall be accomplished in accordance with the equipment manuals when necessary and when manuals are not available in accordance with manufacturer’s specifications.

1.1.1.10 Partnering. To successfully accomplish the mission and provide alteration and fitting services to the cadets the government and the contractor will develop and maintain an open relationship. This open relationship and the recognition that each partner is an expert in its own right are the keys to a successful partnership. Based on the recognition that the contractor is an expert in alterations, this PWS requires the contractor to comply with commercial tailoring practices as well as specific military unique requirements and locally established guidelines.

As an expert, the contractor is expected to have a thorough understanding of the work required to meet the standards identified in this PWS in a manner that is consistent with the commercial industry and in accordance with all applicable Armed Forces instructions, specifications and guidelines. During the performance period, the government encourages the contractor to propose any innovations that may lead to increased efficiencies and/or performance.

1.1.1.11 Phase-In. This applies to the responsibilities for phase-in from the successful offeror selected as the follow-on contractor. It identifies minimum required tasks applicable to the contractor as the successful offeror.

Joint requirements refer to actions to be accomplished with participation of successful offeror and an Air Force representative. The contractor will be expected to perform miscellaneous tasks to include but not limited to inventory accountability, meeting security requirements (passes/badges), setting up required email accounts/passwords (see below).

1.1.1.11.1 Phase-In Actions. This covers those phase-in actions that require participation of the successful offeror and Air Force representatives. There are phase-in actions that the successful offeror shall set forth in its Phase-In

Plan. The commencements of those action items are at the discretion of the contractor to ensure a smooth and orderly transition with no degradation in mission accomplishment. The contractor shall:

1.1.1.11.1.1 Schedule. Coordinate the schedule of phase-in with the Air Force representative(s) at the beginning of the phase-in effort in accordance with contractor’s Phase-In Plan.

1.1.1.11.1.2 Reports. Establish procedures with the Air Force representative(s) to ensure responsibility for reports and records are transferred without degradation in service.

1.1.1.11.1.3 Inventories. Accomplish required joint inventories of Incidental Furnished Equipment and Automated

Data Processing Equipment (ADPE) as listed in Appendix 3. Discrepancies shall be documented and resolved prior to completion of the phase-in effort.

1.1.2 Incumbent Phase-Out. During the contract performance period if there is a change in contractor the incumbent contractor shall provide familiarization to the follow-on contractor. During the phase-out period, the incumbent shall be fully responsible for the operation of the Cadet Tailor Shop. The government reserves the right to conduct site visits in conjunction with the solicitation of offers for the follow-on contract. In the event the follow-on contract is awarded to other than the incumbent, the incumbent contractor shall cooperate to the extent required to permit an orderly change over to the successful contractor. With regard to the successor contractor’s access to incumbent employees, a recruitment notice may be placed in the Cadet Tailor Shop.

1.1.3 Standards for Alterations and Maintenance. The contractor shall be responsible for the quality of the fit and workmanship in accordance with Armed Forces Dress and Appearance and manufacturing specifications or instructions, see appendix 2.

1.1.4 2nd Alterations. Alterations that are returned because of improper or substandard quality shall be re-accomplished at no additional cost to the government in no more than three days. The COR shall make the final recommendation supported by appropriate documentation as to whether standards and/or specifications have been met. The contractor shall also courteously explain uniform standards to cadets when questions arise.

1.1.5 Extent of Alterations. The contractor shall be required to perform all alterations that are listed in Appendix 5 on serviceable garments/items. Alternative sizes are issued because they can be worn as a uniform in accordance with regulations after alterations see Appendix 2. Alternative sizes will not be more than two sizes larger and/or one size longer.

1.1.6 Garments Left in Cadet Tailor Shop. The contractor shall contact the cadet via e-mail and courtesy copy the

COR for any military uniform items left in the Tailor Shop over 30 working days. After 60 working days, the contractor shall turn in all items to the COR for disposal. The contractor shall keep records of contact efforts.

1.1.6.1 Damaged/Lost Cadet Property. The contractor shall reimburse the cadet for cadet-owned items damaged beyond use or lost by the contractor during alteration. Reimbursement value shall not exceed purchase cost.

1.1.7 Special Events. Several special events occur throughout the year for which the contractor will need to be prepared for heavy workloads and long hours in some cases. Occasionally, established schedules may change with short notice as well. These events may demand the shifting of or hiring of additional employees. These special events are listed below.

1.1.7.1 In-Processing. This is a ten to twelve-day event starting the final week of June, continuing through mid-

July, when approximately 1,100 cadet candidates report to the Air Force Academy. During this event the contractor shall measure each cadet, collect uniforms for alterations, and begin alterations on those uniforms collected.

Historically, overtime has been required for Cadet Tailor Shop personnel. In-processing days and the following weeks have carried an extremely heavy workload with time sensitive work. The In-Processing and Basic Cadet

Training plans, which are published yearly, determine the contractor’s measurement station and work parameters.

The in-processing plan will be provided by the COR to the contractor each year when it is finalized prior to in-processing. Current in-processing requirements include one ABU shirt returned to each basic ready-to-wear (U.S.

Air Force tapes and nametapes) returned on a while-you-wait basis on day one, and a second bundle of 3ABU shirts ready for pickup by 0800 the following Saturday. The contractor shall be responsible for all processes relating to these projects.

1.1.7.1.1 In-Processing Preparation. The contractor shall ensure the following are accomplished:

1.1.7.1.1.1 Produce 3 engraved plastic service nametags, one engraved plastic door tag, 2 engraved flight suit name tags, 1 embroidered laptop-computer-case nametag, 4 embroidered ABU name tapes, 4 embroidered U.S. Air Force tapes, and 1 embroidered backpack name tag in accordance with USAFA CU 50-5, bundled by set and/or alphabetized or packaged as specified by the government. Once summer squadron rosters are finalized, the contractor must be prepared to bundle packages alphabetically by squadron in as little as four hours.

1.1.7.1.1.2 Sew four patches on approximately 600 flight suits and 200 flight jackets.

1.1.7.1.1.3 Input appointee measurement information into the computer tracking system.

1.1.7.1.1.4 One embroidered parka and two embroidered athletic jacket nametapes shall be made, bundled by set and alphabetized as specified by the government by the last working day of July.

1.1.7.1.1.5 The engraving and embroidery shall be accomplished as the government provides the names to the contractor.

1.1.7.1.2 Running Suit Jackets. The contractor shall collect cadet-running suit jackets from the approximately

1,100 in-processing cadets during Basic Cadet Training issue (July) for the purpose of direct embroidering the jackets in accordance with USAFA CU 50-5. The embroidery on the running suits shall be completed according to schedule (typically by the close of business the Thursday before Labor Day weekend). In late August, the contractor shall collect laptop computer cases from the 1,100 4th class cadets and sew on the laptop-computer-case nametags.

Task must be completed according to schedule (typically by 15 September) and in accordance with USAFA CU 50-

5.

1.1.7.1.3 1st Service Trouser Project. The 1st service trouser, issued traditionally no later than the first Tuesday, Wednesday and Thursday of 1st Basic Cadet Training shall be ready for wear by the second Wednesday of 1st Basic

Cadet Training.

1.1.7.1.4 4th Class (Basic Cadet) Shoulder Rank Issue. The contractor shall be responsible for supporting a 2 day, 10 hour work day issue of 4th class unranked shoulder rank, 2 pair of marks and 2 pair of shoulder boards to each of the new basic cadets just after their return from Basic Cadet Training (BCT), approximately the last week of July, or the 1st week of August. This issue traditionally corresponds with the delivery of the 4 th class cadet's 2nd and 3rd pair of service trousers. The contractor is required to bundle/package 2 pair of each 4th class unranked marks and shoulder boards and have the necessary personnel available to issue these bundles/packages to the cadets simultaneously with the pickup of their 1st pair of service trousers.

1.1.7.1.5 ABU Fleece Jacket and APECS Parka. Approximately 1,100 ABU fleece and 1,100 APECS jackets require name tapes and the USAF Insignia each year. The APECS Jacket requires a loop strip sewn onto the inside lining and nametag.

1.1.7.2 Transition. This is a one-week transition period in early to mid-August and also in early January, to a much smaller extent, in which the cadets are transitioning from nonacademic/leave time to the academic schedule. During transitions, there is an influx of orders for nametags, engraved and embroidered, and door tags at the maintenance counter and a high volume of exchanges of shoulder rank at the shoulder board exchange counter.

1.1.7.3 Shirt Tapering. Starting during transition and through the first weeks of October there is high volume of blues shirt tapering orders at the maintenance counter. The contractor shall be prepared for this workload spike and ensure turnaround in five days or less as required in 1.2.1.1.

1.1.7.4 Recognition. The bulk of the work for this event will be done from the beginning of February to mid-May.

The government will supply exemplar patches for sewing on the 4th classmen's athletic jackets. One patch shall be sewn on each of the cadets’ two athletic jacket sleeves above the class year (see Appendix 1, paragraph 22).

1.1.7.5 Shoulder Board Reconciliation. This four-week event usually in April and May is designed to give cadets the opportunity to acquire one pair of rank required at the next phase of their cadet career. This event also provides the first classmen the opportunity to turn in one set of rank (1 pair of marks and 1 pair of boards) prior to graduation day. The 1st class cadets report the first week, the 2nd class cadets report the second week, the 3rd class cadets report the third week and the 4th class cadets report during the final week. A high volume of shoulder rank will be exchanged and will require a greater than usual effort on the part of the contractor to evaluate collected rank for quality.

1.1.7.6 Graduation Preparation. The contractor shall be responsible for altering/configuring uniforms intended for wear at the next duty station, according to applicable engraving/embroidery and dress and appearance regulations/instructions. For cadets remaining in the Air Force, the contractor shall be responsible for one ABU shirt (sew 2nd Lt bars) for the cadets in the graduating class during the months of April and May. For the extremely small percentage of cross commissioning cadets, the contractor shall alter/configure all uniforms presented.

1.1.7.7 Graduation. This one day event is traditionally the Wednesday prior to or following Memorial Day.

Directly after graduation ceremonies, graduates are required to turn in their remaining shoulder rank. The contractor shall provide personnel to man 5 collection windows in the Cadet Issue main warehouse to collect a high volume of shoulder rank on the afternoon of graduation day. The contractor shall also operate the Shoulder Board Exchange

Counter for all other customers. This will require a greater than usual effort on the part of the contractor to evaluate collected rank for quality and restock ability. This event requires collection to continue until 1700 hours.

1.1.8 Special Projects. Special projects are tasks/projects which support cadet activities. With approval by the

COR Manager through the COR, the contractor shall be responsible for various cadet special projects, which shall come with their own specifications from the project manager. Generally, these projects are minor in nature and too numerous to identify separately. Examples of projects include but are not limited to: unit color flag pressing, repairing and patching; adjusting sashes for drum and bugle Corps; alterations for Drill and Parachute Teams;

sewing bed sheets together for athletic activities; fitting of double knit parade trousers and used parade jackets for new members of Drum and Bugle Corps, Honor Guard, Saber Drill team members and other approved alternate uniforms; and special projects for Engineering Class 430 and Airmanship 491/2 advanced parachute training and job tags. Cadets will provide all supplies needed for special projects.

1.1.9 Measurements and Fitting. The contractor shall provide measurements/fittings with no unnecessary waiting.

Cadets are scheduled by the Government Production Controller for measurement/fitting appointments. The contractor should anticipate approximately 25 cadets per hour scheduled in fifteen-minute increments for each event.

1.1.9.1 Parade, Mess Dress and Officer Uniform. The contractor shall provide initial and final measurement/size requirements and fitting for the parade, mess dress and officer uniform. The measurements and sizes are to be input into the government provided tracking system by the contractor. The government will provide try-on garments.

1.2 Counter Service. The contractor shall provide maintenance, shoulder rank and issue counter service during operating hours.

1.2.1 Maintenance Counter Service. The maintenance counter is the primary point cadets drop off and pick up garments to be altered or repaired, along with ordering replacement name plate, name tags etc. Counter personnel shall be required to give accurate delivery dates on items to be repaired/altered. Maintenance Counter personnel shall input all work requests into the computer system in accordance with para 1.1.1.10.1.

1.2.1.1 Item Completion Time. Maintenance counter alterations shall be completed in five working days or less from the time of receipt.

1.2.1.2 Engraved, Embroidered and Tee Shirt Printing Production. The contractor shall produce in five working days or less, in accordance with USAFA CU 50-5: replacement embroidered athletic jacket, parka and ABU nametapes and year patches; plastic engraved service nametags; plastic engraved door tags, engraved flight suit nametags, job tags and screen printing for supplemental personalized PC T-Shirts, with cadet’s last name, class year and USAFA, as required.

1.2.1.3 Flight Suit Name Tags. The contractor shall be responsible for the making of approximately 2,200 nameplates per year for a variety of flying programs. The main bulk of production will be during the in-processing preparation requiring two each for the incoming cadets, the remainder will be replacements.

1.2.1.4 Job Tags. The contractor shall be responsible for engraving job tags for a variety of cadet positions. When required, the contractor shall be responsible for making replacement job tags as needed. Authorized job titles are identified in AFCWI 38-101.

1.2.2 Shoulder Rank Counter Service. The contractor shall be responsible and available during business hours for exchanging shoulder marks and shoulder boards for the cadet wing. Contractor shall be responsible for updating cadet accounts in the government-furnished computer system when issuing and returning shoulder rank.

1.2.2.1 Shoulder Marks and Shoulder Boards. The contractor shall issue, return, inventory and maintain the proper storage of shoulder boards and marks. The government will provide new shoulder marks and shoulder boards. The contractor shall evaluate all incoming used marks and boards for excessive wear/tear. Questionable marks and boards shall be turned over to the COR. Inventory reports shall be given to the COR.

1.2.3 Issue Counter Service. The contractor shall provide service for the cadet wing at the issue counter to receive and return cadet uniforms in accordance with the Master Schedule for Fitting window timelines, see appendix 4.

Issue counter personnel shall be required to know the Master Schedule for Fitting and advise the cadets of issues, fittings, tailor shop processes and give accurate delivery dates on items to be repaired/altered.

1.3 Operating Hours. The Cadet Tailor Shop contractor shall provide full services to the cadets Monday through

Friday except on the days shown below. The Tailor Shop operating hours shall be 0730 to 1600 except as noted in the Master Schedule for Fitting and Issue (see Appendix 4). The Cadet Tailor Shop will close for a 30 minute lunch period coinciding with the scheduled Cadet Issues lunch break. The government will not require services for the scheduled Cadet Winter Break or the Friday immediately following Thanksgiving. Contractors are NOT involved in either phased departure or delayed reporting.

1.3.1 Continuation of Essential DoD Contractor Services During Crisis. This provision is not applicable since no services are required during a crisis.

1.3.2 The CO or COR will notify the contractor, by any means of communication, of a crisis existing and the contractor’s employees shall not perform the services required under this contract until notified by the government that the crisis is over. Then the contractor’s employees shall report the next business day, unless requested by the government to report the same day as notified.

1.3.3 There shall be no costs paid by the government to the contractor during a crisis except those costs incurred for work performed under this contract and PWS.

1.3.4 Strike Plan: Contractor shall provide a strike plan within 30 days after contract award to the Contracting

Officer in accordance with DFARS 222.101-3-70.

1.3.5 Holidays. The contractor is not required to provide service on the following holidays:

New Year’s Day

Martin Luther King Day

President’s Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Thanksgiving Day

Christmas

1.4 Tailor Shop Fitting Areas. When cadets are required to try on uniform garments to insure proper fit, the contractor’s fitting areas may act as a temporary storage and issue point. The contractor will measure and fit cadets with required uniform items. This process generally occurs six times a year and each takes a ten day period.

1.4.1 Shared Fitting Areas. The contractor will share the fitting areas with uniform manufacturer fitters when required.

1.5 Government Issued Equipment. The contractor shall be responsible for maintenance, repair and alterations on all government issued equipment, to include all items issued from Cadet Equipment (Flight Suits, APECS jackets, etc.) and cadet shoulder rank.

1.6 Contractor Labor Hours. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the United States Air Force Academy via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the Contractor

Manpower Reporting Application (CMRA) help desk.

*Reporting Period: Contractors are required to input data by 31 October of each year. However, due to the delayed implementation, input of FY12 data is required by 31 Mar 13.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link http://www.ecmra.mil. User manuals for government personnel and contractors are also available at the Army

CMRA link.

2. SERVICE SUMMARY

2.1 Performance Objective. The contractor shall furnish all personnel, supplies, equipment, tools, materials, parts, labor, supervision, other items, and services necessary to perform alterations and maintenance of cadet uniforms as defined in this PWS except as specified in this document as incidental furnished property and government services at the Cadet Tailor Shop, Building 2348, Sijan Hall at United States Air Force Academy. The contractor shall perform tailoring and alteration services for cadets to the standards of Armed Forces Dress and Appearance regulations and guidelines (see Appendix 2) and garment-engrave/embroidery regulations/instructions except with regards to finished measurements. Finished measurements will be evaluated in accordance with the cadet’s physical measurements. The contractor shall also make nametags and exchange shoulder rank for the cadet wing. In addition, the contractor shall perform to the timelines of the Master Schedule for Fitting and Issue (see Appendix 4)

The contractor shall perform to the standards in this PWS. Failure to perform to the standards in this PWS and in accordance with the Performance Thresholds may result in a downward adjustment of payments to the contractor and/or reflect in the Contractor Performance Assessment Reporting System (CPARS) rating.

Performance Threshold.

No. Performance Objective PWS Paragraph Performance Threshold

The contractor shall be responsible for all cadet uniform tailoring and repairing required by the government for USAFA cadets and exchange students as identified in the PWS appendices.

1.1

Of the number of items inspected no more than

5% deficiencies per month. Deficiencies shall be re-performed within 2 workdays.

The contractor shall input all job/work requests into the computer system provided by the government.

1.1.1.10.1 No more than 5% missed requests per month.

Missed requests will be input within 2 workdays.

The contractor shall provide Maintenance, Shoulder Rank and Issue counter service.

1.2

No more than 5% late alterations per month. Late items will be completed within 1 workday.

3. INCIDENTAL FURNISHED PROPERTY AND SERVICES

3.1 General. The government will provide the facilities, equipment, materials, and/or services listed in Appendix 3.

Except for those items or services specifically to be government furnished, the contractor shall furnish everything required to perform this PWS.

3.1.1 Facilities Safety and Cleanliness. The contractor will abide with all Federal, State and local safety regulations. The contractor shall return the facilities to the government in the same condition as received, fair wear and tear and approved modifications excepted. These facilities shall be used for performance of this contract only.

The contractor is responsible to keep work areas clean and free from accumulation of waste material, thread and debris. The contractor is responsible to adopt daily cleaning procedures of the immediate work areas to safeguard government personnel, contractor personnel, property, materials, supplies and equipment which may be exposed to contractor operations and activities. The contractor shall maintain safety and cleanliness within the facilities. Food and drinks shall not be allowed in work or customer service areas, to include: sewing room, fitting areas, lobby, shoulder board room/print shop. The government has provided a break room area where all food and drinks will be kept.

3.1.2 Building. The government will furnish space in Building 2348, Sijan Hall. This space shall be used solely and completely to support the requirements of this contract. No unauthorized work shall be performed.

3.1.3 Equipment. The government will provide the contractor the production equipment and furniture listed below and in Appendix 3 to accomplish the requirements of this contract. All equipment shall be used only to perform the requirements of the contract and PWS. All contractor maintained equipment is identified in Appendix 3.

3.1.3.1 Obtaining Additional or Replacement Equipment. The contractor shall submit requests for additional or replacement government EAID equipment required in the performance of the contract, the contractor shall submit such requests through the COR to the COR Manager and CO for approval and any appropriate contract modification. The contractor shall not move equipment without the knowledge of the government equipment custodian and must move equipment to a secure area after an event if security is an issue.

3.1.3.1.1 Equipment Replacement. The government will have the option of replacing any item of equipment listed in this PWS at no additional maintenance cost to the government.

3.1.3.2 Equipment Accountability/Responsibilities. By completion or extension of the contract, a joint inventory of equipment shall be conducted by the contractor and a government representative. The contractor shall be liable for loss or damage to incidental furnished property beyond fair wear and tear in accordance with FAR 45, Government

Property. Compensation shall be affected either by reduced amounts owed to the contractor or by direct payment by the contractor, the method to be determined by the CO. In the case of damaged property due to contractor negligence, the amount of compensation due the government by the contractor shall be the actual cost of repair, provided such amount does not exceed the economical repair value. In the case of loss or damage beyond economical repair to equipment, the amount of the contractor’s liability shall be the depreciated replacement value of the item to be determined by the CO.

3.1.3.3 Major Maintenance and Repair. The contractor shall provide major maintenance on equipment to include repair of all incidental furnished equipment and replacement of component parts. The contractor is responsible for whatever maintenance methods are necessary to properly perform this service.

3.1.3.3.1 Maintenance Labor and Parts. Labor and parts related to maintenance shall be included in the fixed price line item.

3.1.3.3.2. Relative Value of Equipment to Repair. If the contractor and government point of contact determine equipment is beyond economical repair the contractor, in coordination with the government inspector, shall recommend to the CO, in writing, that such equipment be replaced. The contractor shall include substantiating data to support the recommended replacement. The contractor shall return equipment no longer used to the government for final disposition.

3.1.3.4 Preventive Maintenance Program. The contractor is required to provide preventive maintenance on a regularly scheduled basis to prevent the occurrence of defects and to detect and correct minor defects before they result in serious consequences IAW FAR 52.245-1. Contractor shall submit an effective preventive maintenance program plan within 30 days from contract award for the Contracting Officer’s approval.

3.1.4 Services. The government will furnish the following related services:

3.1.4.1 Utilities. (GAS, ELECTRICITY, WATER, SEWAGE, HEAT)

3.1.4.2 Local Telephone Service. The government will provide two government telephone lines for local calls. The contractor shall provide a commercial fax/telephone line. The expense of each of the contractor provided lines and any additional lines will be the burden of the contractor.

3.1.4.3 Other Services. The government will supply refuse collection, insect and rodent control, parking, security police response and fire protection response.

3.1.4.4 Regulations, Specifications, Standards. All applicable regulations required for use in the performance of this contract, as referenced in Appendix 2 of this PWS and throughout, shall be made available to the contractor.

APPENDIX 1

DEFINITIONS

1. Defective Service. A service output that does not meet the standard of performance associated with it in the

Service Summary (SS) or the standards mentioned and set forth in this PWS.

2. Quality Assurance. Those actions taken by the government to ensure services meet the requirements of the PWS.

3. Contracting Officer Representative (COR). The COR is an employee of the government responsible for surveillance of contractor performance.

4. Quality Assurance Surveillance Plan (QASP). An organized written document used for quality assurance surveillance and performance assessment. The document contains specific methods to perform surveillance of the contractor.

5. Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

TECHNICAL DEFINITIONS PECULIAR TO THIS PWS

6. 10LRS/LGRC Cadet Logistics Flight

7. 10CONS/CL Director of Contracting

8. 10CONS/LGCB Administrative Contracting Office (CO)

9. 10LRS/LGRCI Cadet Issue

10. In-processing. This is a two-day event when cadet candidates report to the Air Force Academy, normally the last week of June or the first week of July. Extremely heavy workload should be anticipated at this time and for several weeks to follow. Overtime to include weekends as well as part time employees are usually required to issue and fit approximately 1,100 candidates.

11. Shoulder Board/Marks. Shoulder Boards/Marks are a rank insignia worn by cadets. Exchange of shoulder boards/marks for the cadets is the responsibility of the Cadet Tailor Shop contractor.

12. Cadet Schedule and Appointments. Cadets are scheduled for classes during seven 50-minute periods each day, i.e., four periods before lunch and three after lunch. Cadets are scheduled for appointments to stagger reporting rate for the fitting of an issue on the ‘Master Schedule for Fitting and Issue’. For example, approximately 25 males and

5 females are scheduled for each of the seven periods per day for a two-week issue.

13. 1st, 2nd, 3rd, 4th. These designations indicate the cadet class year. New basic cadets in their first year at the

Academy are fourth-class cadets. Cadets in their second year are third class cadets. Cadets in their third year are second-class cadets. Cadets in their fourth year at the Academy are first class cadets.

14. Special Projects. Special projects are tasks/projects, such as approved alternate uniforms et al (see 1.1.7), which support cadet activities, with a market value less than $5,000.00. These projects have been captured in the workload data provided in Appendix 8.

15. Name Tags/Tapes/Class I.D. Patches, Flight Suit Tags. Identification tags and tapes bearing the cadet’s name.

Patches identifying the cadet’s class year, squadron, club or award.

16. Maintenance/Counter Item. Any item/garment that is not on the master schedule for fitting with a master-schedule-for-fitting time for delivery and processed through the maintenance counter, unless otherwise specified by the COR and/or CO. These items are processed through the maintenance counter in five working days or less for alterations or repairs. These items also include items produced by the Cadet Tailor Shop such as name tags.

APPENDIX 1

DEFINITIONS

17. Issue Item. Any item/garment identified on the master schedule for fitting and/or processed through the issue counter.

18. Alteration. Alterations are sewing operations applied to a garment to customize the finished measurements of the garment as much as possible to the wearer without changing the style.

19. 2nd Alteration. A second alteration is the sewing or pressing operation(s) that occur(s) after the first alteration/operation to correct workmanship or fitting discrepancies.

20. Repairs. Repairs are sewing operations applied to a garment to fix or modify it to comply with the original design or specification.

21. Master Schedule for Fitting and Issue. The master schedule for fitting is a document published by the COR, the main mission of which is to organize issue item fitting, timelines and delivery for the sake of efficiency.

22. Exemplar Patch. This patch is embroidered with the name of an air leader/exemplar. The patch is to be sewn above the year patch on the cadet athletic jackets (two per cadet). The approximate number of patches is 2,200 per class.

23. Commercial Standards (Alterations and Maintenance/Repairs). Commercial standards for alterations and repair sewing operations are standards written in government specifications and/or operations that are executed in commercial alteration shops. Generally, a garment must be reconstructed after the alteration or repair the same way it was manufactured. Where there is a dispute about commercial standards between the cadet and the contractor, the CO shall have the final determination.

24. Ready to Wear. Garments handled by the Cadet Tailor Shop shall be ready to wear when picked up by the customer, which means that alterations must be accomplished, all tailoring markings must be invisible or removed and each garment must be pressed according to government specifications.

25. Major Issues. Major issues are backpacks, nametag sets for the new class, BDU shirts, service trouser, 1st service coat/raincoat, jogging suit jacket, 4th class rank issue, a-jacket/parka, computer bags, 2nd service coat/overcoat, mess dress, parade uniform and officer uniform.

26. Serviceable Garment. An item is serviceable as long as the alterations or repairs being requested maintain or produce a useable item, meeting government standards.

APPENDIX 2

Armed Forces Dress and Appearance regulations and guidelines

ITEM Description SPEC # Date

Mandatory or

Advisory

Specification

Applicable Paragraphs to Contract

AF Dress and Appearance AFI 36-2903 1 Jun 2012 Mandatory

Tables 2.1, 2.2, 2.3, 2.4

Figures 2.7, 2.8, 2.11, 2.12, 2.13, 2.17, 2.18, 2.24

Army Dress and Appearance AR 670-1 3 Feb 2005 Mandatory Chapters 15 - 16

Navy Dress and Appearance

NAVPERS

156651 Jan 2006 Mandatory Chapters 3 - 4

Marines Dress and

Appearance

MCO

P1020.34G

31 Mar

Mandatory Chapter 3

US Coast Guard Dress and

Appearance

COMDTINST

M1020.6E 2 July 2003 Mandatory Sections 3B8, 3B9, 3C3

USAFA Cadet Uniform

Tailoring

USAFA CU

67-2

15 Aug

Mandatory Paragraphs 1.1 - 3.47

Embroidery, Engraving and

Embossing

USAFA CU

50-5

15 Aug

Mandatory Paragraphs 1.1, 1.2

The Cadet Sight Picture

AFCWM 36-

11 Aug

Mandatory

Figure 2.10

Table 2.16

Equipment Authorized In-Use

Details

AFMAN 23-

1 Apr 2009 Mandatory

Vol II, Pt 2, Ch 15 http://www.marcorsyscom.usmc.mil/sites/mcub/PAGES/Uniform%20Regs%20Chapters/Uniform%20Regs%20Index.htm http://www.marcorsyscom.usmc.mil/sites/mcub/PAGES/Uniform%20Regs%20Chapters/Uniform%20Regs%20Index.htm

APPENDIX 3

INCIDENTAL FURNISHED SUPPLIES AND EQUIPMENT

INCIDENTAL FURNISHED/CONTRACTOR-MAINTAINED EQUIPMENT

Item Model S/N Location Qty Cost

Metal Counter n/a n/a Kitchen 1

Storage Cabinet n/a n/a Kitchen 2

Trash Can n/a n/a Kitchen 1

Wood Tables 7 ft n/a n/a Break Room 4

Lockers n/a n/a Break Room 2

Trash Can n/a n/a Break Room 1

Stanley Vidmar n/a n/a Break room 14

Coat rack n/a n/a Break Room 1

Bulletin Board n/a n/a Break Room 1

Stanley Vidmar n/a n/a Sewing Room 64

Sewing Chairs n/a n/a Sewing Room 36

Trash Can n/a n/a Sewing Room 29

Fan (small) n/a n/a Sewing Room 14

Foot Stool n/a n/a Sewing Room 1

Rolling Carts n/a n/a Sewing Room 23

Step Ladder n/a n/a 1

Sewing Lamps n/a n/a Sewing Room 33

Fan (large) n/a n/a Sewing Room 3

Desk n/a n/a Sewing Room 1

Garment Z-Racks n/a n/a Various Area’s 32 $4800.00

Hanger Racks n/a n/a 3

Hoffman Iron Table ** REGENCY 141945 Sewing Room 1 $5286.00

Hoffman Iron Table ** REGENCY 141943 Sewing Room 1 $5286.00

Hoffman Iron Table ** REGENCY 141942 Sewing Room 1 $5286.00

Hoffman Iron Table ** REGENCY 141944 Sewing Room 1 $5286.00

Hoffman Iron Table ** REGNCY 140871 Sewing Room 1 $5286.00

Hoffman Iron Table ** REGNCY 141327 Sewing Room 1 $5286.00

Sapporo Hand Iron ** SP-527 n/a Sewing Room 6 $250.00

Wood Tables 7 ft n/a n/a Sewing Room 5

Tables n/a n/a Sewing Room 6

Storage Cabinet n/a n/a Sewing Room 1

Shelving Unit n/a n/a Storage 2

Chairs n/a n/ Storage 9 n/a

Hand Cart n/a n/a Storage 1 n/a

Flammable Storage n/a n/a Storage 1 $500.00

Step Ladder n/a n/a Storage 1 n/a

Vacuum (Backpack) n/a n/a Storage 1 $700.00

Trash Can n/a n/a Bath Room 1 n/a

Chandler Pinking NP-A 489 Sewing Room 1 $1500.00

US SL718-2/D 61925 Sewing Room 1 $3000.00

US 718-2 64367 Sewing Room 1 $3000.00

Union Special 39500 RPZ Sewing Room 1 $1500.00

Lewis 30-220 Sewing Room 1 $1800.00

Singer 591D300AD U912710305 Sewing Rm 1 $700.00

Juki ** DDL-9000B-SS 8DODL11684 Sewing Rm 1 $1900.00

Husqvarna V-2 41172682 Sewing Room 1 $800.00

Juki MO-3616 MOOCC68086 Sewing Room 1 $1500.00

Jukie 67045 3MOBL21343 Sewing Rm 1 $1500.00

Juki ** DDL9000B-SS 8DODL11679 Sewing Rm 1 $1900.00

Singer 469Um-42L 418168 Sewing Room 1 $1200.00

Singer 2491D300A SO44114781 Sewing Room 1 $700.00

Juki MH-382 MHOUK4516 Sewing Room 1 $1500.00

Chandler Pinking ** 4A210-08 489 Sewing Rm 1 $2000.00

Juki ** DDL9000B-SS 8DODL11654 Sewing rm 1 $1900.00

Union Special SL718-2D 61179 Sewing Rm 1 $3000.00

Juki MH-382 3M1RK00050 Sewing Rm 1 $1500.00

Singer 7SS 73966 Sewing Room 1 $800.00

Juki ** DDL9000B-SS 8DODL11690 Sewing Rom 1 $1900.00

Singer 1591D300A U985129084 Sewing Room 1 $700.00

Juki ** DDL9000B-SS 8DODL11703 Sewing Rm 1 $1900.00

Lewis/US ** 30/210 LA1896333 Sewing Rm 1 $17000.00

Lewis/US ** 30/210 LA1896334 Sewing Rm 1 $17000.00

Juki ** DDL9000B-SS 8DODL11711 Sewing Rm 1 $1900.00

Juki ** DDL9000B-SS 8DODL11708 Sewing Rm 1 $1900.00

Juki ** DDL9000B-SS 8DODL11704 Sewing Rm 1 $1900.00

Chandler Pinking NP 128BA Sewing Room 1 $500.00

US 1099-SF N14001 Sewing Room 1 $1200.00

US 1200 SF 96878 Sewing Room 1 $1200.00

Chandler 4A210-08 CM-1200A Sewing Rm 1 $2100.00

Juki ** DDL9000B-SS 8DODL11700 Sewing Rm 1 $1900.00

US 1118-S 123027 Sewing Room 1 $1200.00

Juki ** DDL9000B-SS 8DODL11696 Sewing Rm 1 $1900.00

Singer 519D300A U853710445 Sewing Room 1 $700.00

Singer 2191D300A SO13604149 Sewing Room 1 $700.00

Union Special ** SL718-2 61490 Sewing Rm 1 $1200.00

Union Special ** SL718-2 60503 Sewing Rm 1 $1200.00

HOFFMAN NEW YORK

(MUSHROOM PRESS) **

UAM-1 140844 Pressing Room 1 $7565.00

HOFFMAN NEW YORK

(MUSHROOM PRESS) **

UAM-1 140876 Pressing Room 1 $7565.00

HOFFMAN NEW YORK

(MUSHROOM PRESS) **

UAM-1 140875 Pressing Room 1 $7565.00

HOFFMAN NEW YORK

(PANTS PUFFER) **

TOPMASTER 140832 Pressing Room 1 $8140.00

HOFFMAN NEW YORK

(LEGGER) **

UCAL-46T 140845 Pressing Room 1 $10130.00

HOFFMAN NEW YORK

(UTILITY) **

UA-42 140874 Pressing Room 1 $7390.00

HOFFMAN NEW YORK

(UTILITY) **

UA-42 140873 Pressing Room 1 $7390.00

HOFFMAN NEW YORK

(JUDY II) **

JUDY II 140872 Pressing Room 1 $14994.00

HOFFMAN NEW YORK

MUSHROOM PRESS **

TOP MASTER 141329 Pressing Room 1 $8140.00

HOFFMAN NEW YORK

LEG PRESS **

UCAL-46T 141323 Pressing Room 1 $10130.00

HOFFMAN NEW YORK

LEG PRESS **

UA-S-IIN 141910 Pressing Room 1 $10130.00

HOFFMAN NEW YORK UA-S-IIN 141911 Pressing Room 1 $10130.00

LEG PRESS **

HOFFMAN NEW YORK

BLOWER/SHIRT **

FORMASTER 141328 Pressing Room 1 $8925.00

HOFFMAN NEW YORK

SLEVE-PRESS **

UA-S-IIN 141324 Pressing Room 1 $9722.00

CISSELL MFG. CO.

IRONING

STATIONW/STEEM

VSEA 3804026068 Pressing Room 1 $1200.00

Chair n/a n/a Front Office 5 n/a

End Table n/a n/a Front Office 2 n/a

Desk n/a n/a Front Office 1 n/a

Machine Dolly n/a n/a Storage 2 $200.00

Hp Printer 2200D JPGGC95204 Front Office 1 $800.00

Trash Can n/a n/a Front Office 1 n/a

DESK TOP HP 6005 MXLO200W96 RAYS OFFICE 1 $1200.00

MONITOR I-INC IH282HPB RAYS OFFICE 1 $350.00

Wood Table 7ft n/a n/a Lobby 2 n/a

Chair n/a n/a Lobby 2 n/a

Zebra Printer ZM400 08J103200676 Lobby 1 $1200.00

Symbol Scanner SBRE M48MC5 Lobby 1 $50.00

Symbol Scanner SBRE M1J50D58K Lobby 1 $50.00

Zebra Printer ZM400 08J103200673 Lobby 1 $1200.00

Dell Monitor 1704FPVt CNOJ66427161857SAB4G Lobby 1 $300.00

DESK TOP/HP HP 6005 MXLO200W6Q Lobby 1 $1200.00

Dell Monitor 1704FPVt CNOJ66427161857SAB4Q Lobby 1 $300.00

HP DESK TOP HP 6005 MXLO200W9C Lobby 1 $1200.00

Trash Can n/a n/a Lobby 2 n/a

Time Clock n/a n/a Lobby 1 n/a

Juki Straight Stitch ** DDL-9000B-SS 8D0DF 11402 SB Room 1 $1900.00

Se…