DRAFT_TA2_PWS_20_FEB_2018.pdf

Attachment 1 Performance Work Statement Contract Number:

PERFORMANCE WORK STATEMENT FOR

TRANSIENT ALERT (TA) AIRCRAFT SERVICES

RAMSTEIN AB & SPANGDAHLEM AB,

GERMANY & RAF LAKENHEATH & RAF

MILDENHALL, UK

20 Feb 2018

TABLE OF CONTENTS

TABLE OF CONTENTS

1.0 DESCRIPTION OF SERVICES

1.1 GENERAL CONTRACTOR RESPONSIBILITIES

1.2 TRANSIENT AIRCRAFT SERVICES

1.3 MANAGEMENT CONTROL SERVICES

1.4 ARRIVAL SERVICES

1.5 REPLENISHING/INSPECTION SERVICES

1.6 DEPARTURE SERVICES

1.7 EMERGENCY SERVICES

1.8 SPECIAL EVENT/HANDLING OF DV AIRCRAFT/EXERCISE SERVICES

2.0 PERFORMANCE OBJECTIVES

3.0 GOVERNMENT PROPERTY INCIDENTAL TO THE PLACE OF PERFORMANCE

3.1 GOVERNMENT FACILITIES AND MAINTENANCE

3.1.2 Government Equipment

3.1.3 Government Vehicles (Ramstein only)

3.1.4 Equipment Inventory

3.1.5 Aerospace Ground Equipment (AGE)

3.1.6 Government Materials

3.1.7 Government Tools

3.1.8 Tools Calibration

3.1.9 Vehicle Maintenance and Operability

3.1.10 Waivers

3.2 GOVERNMENT SERVICES

4.0 CONTRACTOR PROVIDED MATERIALS

4.1 CONTRACTOR OVERSIGHT

4.2 CONTRACTOR PERSONNEL-CONTRACT EMPLOYEES

4.3 SECURITY REQUIREMENTS

4.4 GERMANY/UK

4.5 UK:

4.6 UK SECURITY REQUIREMENTS PRIOR TO EMPLOYMENT START DATE

4.7 SECURITY REQUIREMENTS POC

4.8 PHYSICAL SECURITY

4.9 CONFORMANCE WITH ENVIRONMENTAL MANAGEMENT SYSTEMS

4.10 CONFORMANCE WITH ENVIRONMENTAL REQUIREMENTS

4.11 HAZARDOUS MATERIALS

5.0 GOVERNMENT TRAINING

6.0 CONTRACTOR TRAINING PLAN

7.0 SAFETY REQUIREMENTS

8.0 QUALITY CONTROL

10.0 HOURS OF OPERATION

10.2 OTHER THAN NORMAL OPERATING HOURS

10.3 MISSION ESSENTIAL CONTRACTOR SERVICES

11.0 GOVERNMENT PERFORMANCE OF SERVICES (CONTINGENCY PLAN), LABOR STRIKES OR CONTRACT

DEFAULT

12.0 CONTRACTOR MANPOWER REPORTING

13.0 DOCUMENTS APPLICABLE TO THIS PERFORMANCE WORK STATEMENT (PWS)

13.3 FORMS

SPANGDAHLEM AB SPECIFIC TRANSIENT AIRCRAFT INSTRUCTIONS AND SUPPLEMENTS

RAMSTEIN SPECIFIC TRANSIENT AIRCRAFT INSTRUCTIONS AND SUPPLEMENTS

RAF MILDENHALL SPECIFIC TRANSIENT AIRCRAFT INSTRUCTIONS AND SUPPLEMENTS

APPENDIX 1

RAF MILDENHALL - OFFICE EQUIPMENT

CTK ML1T40000

TOTAL ITEMS 1 EA

TOTAL ITEMS 1 EA

TOTAL ITEMS 1 EA

TOTAL ITEMS 1 EA

TOTAL ITEMS 1 EA

TOTAL ITEMS 1 EA

TOTAL ITEMS 1 EA

ALL TOTAL ITEMS 8 EA

APPENDIX 2

RAF LAKENHEATH OFFICE RELATED EQUIPMENT

APPENDIX 3

SPANGDAHLEM AB - TOOLS

APPENDIX 4

RAMSTEIN AB ACCOUNTABLE EQUIPMENT

APPENDIX 5

ABBREVIATIONS AND ACRONYMS

APPENDIX 6

APPENDIX 7

REQUIRED REPORTS

1.0 DESCRIPTION OF SERVICES. The contractor shall perform Transient Alert (TA) services and comply with all applicable laws, regulations, standards, and commercial practices at the following locations: 1)Ramstein AB, 2) Spangdahlem AB in Germany, 3) RAF Lakenheath (RAFL) and 4) RAF Mildenhall (RAFM), UK. During the life of this contract it may become necessary to temporarily or permanently deploy to a different site or location. A change of site or locations whether due to normal variability, growth or as a result of actions by the US Government or foreign government(s), shall be considered to be within the scope of the contract.

Services shall include, but are not limited to: management control, arrival services, replenishing/inspection services, departure services, emergency services and special event/exercise services, as described herein. At the beginning of the contract, the Government will provide various tools as specified in Appendix 3 thru 6 and all other tools required for the performance of contract will be provided by the contractor. The contractor shall provide all personnel, equipment, tools, materials, supervision, training, and other items and services necessary to perform PWS requirements not specifically listed in Appendix 3 and 6. The contractor shall also perform necessary phase-in services during the contract phase-in period, as well as perform necessary activities to phase-out upon award of a successor contract.

1.1 GENERAL CONTRACTOR RESPONSIBILITIES. The contractor shall provide fully qualified personnel to perform the services of recovery, servicing and launch of aircraft to include Distinguished Visitors (DV’s) and not rely on augmentation from UK’s 100th ARW or 48th FW and GER 86 AW or 52nd FW resources. (Contractor shall request assistance with aircraft recovery if necessary to not delay parking/servicing/launch). However, if augmentation is requested and/or administered and determined contractor caused based on noncompliance the contractor will be held liable IAW clause 52.212-4 “Contract Terms and Conditions – Commercial Items”.

1.1.1 The contractor shall ensure employees possess certification that validates knowledge of aircraft maintenance practices and flight line procedures before starting work. The Contractor shall certify all employees to perform those tasks set forth in the PWS. Records of training qualifications and certification initial and recurring shall be maintained by the Contractor on file and be available for Government review.

1.2 TRANSIENT AIRCRAFT SERVICES. The contractor shall perform specific tasks within the time frames established to meet aircraft arrival, servicing, departure schedules, and priority established by either Base Operations or Maintenance Operations Center (MOC). The contractor shall be able to simultaneously provide transient aircraft recovery, process or launch service on all Prior Permission Request (PPR) approved aircraft. All references to aircraft throughout the PWS reference Transient Aircraft and base assigned aircraft transporting and/or DVs. The Contractor shall follow all applicable procedures outlined in Air Force Instructions (AFI’s), Air Force Manual (AFMAN), Department of Defense (DoD) directives, Air Force Office of Safety and Health (AFOSH) standards, and any other directives governing local flight line maintenance, safety, and Transient services. It is contractor’s responsibility to be knowledgeable of all updates to applicable governing directives.

1.3 MANAGEMENT CONTROL SERVICES.

1.3.1 Prepare and document AF Form 861 on all aircraft and submit to the Contracting Officer Representative (COR) by the third day of the following month for review and processing. The contractor shall make an entry on the 861 only on aircraft that have been serviced by contract personnel (See Appendix 8 Required Report #1). Aircraft Temporary Duty (TDY) to RAF Mildenhall and RAF Lakenheath, UK shall be entered on AF Form 861 on initial arrival and departure only. If the contractor chooses to retain a copy of the AF Form 861, the contractor will bear all expenses involved for reproduction of these forms. Initiate and route all required reimbursement documentation for servicing aircraft to the standards of applicable Technical Order (TO) IAW AFI 21-101, para 4.9.5.2 and 4.9.5.2.1.

1.3.2 Prepare an AF IMT 726, Transient Aircraft Service Record, for all aircraft provided maintenance, when other than normal servicing is accomplished (See Appendix 8 Required Report #2).

1.3.3 The contractor shall Monitor PPR’s, and Global Direction System II, (GDSS2) to coordinate aircraft parking locations with MOC, Air Terminal Operations Center (ATOC), Base Operations, and Protocol, as required. The contractor shall notify MOC of aircraft arrivals, departures, aircraft remaining overnight (RON), update the daily MOC slides using the slide format as outlined by the MOC, and document any changes in status.

1.3.4 The contractor shall coordinate maintenance and services through MOC daily. If required maintenance support cannot be provided, the Aircraft Commander and/or MOC will arrange for maintenance support from home station.

1.3.5 Establish an effective tool control program IAW AFI 21-101 (Air Combat Command (ACC) and Air Mobility Command (AMC) Supplements (SUPS), Chapter 8 and its supplements. However, Contractors and MEOs are not required to use the MAJCOM-approved Tool Accountability System such as TC-Max. Therefore, Contractors will use an accurate method to track the issuance and receipt of all assigned tools, equipment, tool kits, HAZMAT items, and T.O.s. If Chits are utilized, the shift supervisor will account for all dispatchable/decentralized CTKs, tools, and equipment at the beginning and at the end of each shift.

1.3.6 The contractor with the assistance from maintenance shall order, pick-up, and turn-in all parts. The contractor shall requisition aircraft parts and components through the host base supply account provided by the Government at no cost to the contractor IAW AFI 21-101, Ch.

9, AMC/CAF Sup ,1, applicable supplements and OI's.

1.3.7 The contractor shall establish and maintain technical order distribution and use per AFI 21- 101 and TO00-5-1 working with MXG Technical Order Distribution Office (TODO) and all publications ensure technical data for the launch and recovery of aircraft that historically frequent the base are on hand and maintained per the requirements of AFI 21-101, transient maintenance section, AFI 21-101 AMC/CAF Sup 1 and 00- series requirements. The contractor shall access publications and forms thru electronic means supplied by the Government.

1.3.8 Comply with host Wing Foreign Object Damage (FOD) program and attend quarterly Wing FOD meetings.

1.3.9 Maintain radio contact with MOC utilizing local call signs during duty hours for aircraft service related support requirements.

1.3.10 Comply with local Hazardous Material (HAZMAT) programs IAW AFI 21-101, Air Force Occupational Safety and Health (AFOSH) standard 91 series, and Environmental Safety and Occupational (OSHA) guidelines. Compliance with Responsibilities of Hazardous Waste Disposal accumulation points at local base.

1.3.11 The contractor will not start/run aircraft engines or taxi aircraft.

1.3.12 All Transient Alert duty hours will be manned with the appropriate amount of personnel to launch and recover aircraft.

1.3.13 Perform pre-use inspection of support equipment and vehicles (to include special purpose vehicles). Submit the AF Form 1800, Operator's Inspection Guide and Trouble Report to the owning Squadron Vehicle Control NCO on a monthly basis no later than 3 days after the start of the following month.

1.4 ARRIVAL SERVICES. The contractor shall perform arrival services IAW applicable TO’s, Job Guide (JG), found in para 13.2, AFI’s, TO 00-20-1 and priorities established by Section 1.4.12.

Contractor personnel shall adhere to Local Applicable instructions to Airfield Operations and Base Flying Procedures.

1.4.1 Prepare parking spot for Aircraft arrival.

1.4.2 Remove Foreign Objects (FO) from assigned parking and work areas prior to aircraft arrival and after departure.

1.4.3 Preposition all necessary safety and ground equipment as required for aircraft parking procedures prior to engine shutdown.

1.4.4 In the event of a shortage of flight line fire extinguishers, Transient Alert personnel shall contact the fire department to arrange adequate fire protection coverage during this time period.

1.4.5 Recovery of aircraft equal to or larger than a C-20 with DVs on board, and fighter/attack aircraft require a minimum of two dedicated personnel to assist as required, to ensure a safe and expeditious operation.

1.4.6 Provide follow-me service (to include movement of any aircraft--base assigned or transient--when requested) from the designated taxiway to designated parking spot.

1.4.7 Marshall Aircraft into the parking spot wearing a reflective vest and using all appropriate safety equipment.

1.4.8 “Safe” the aircraft, as required. Prior to aircraft shutdown perform hot brake checks and on appropriate aircraft check for hydrazine leaks, install gear locks/pins prior to engine shut down as required, IAW Technical Data for specific aircraft. Verbally confirm with the aircraft commander that all systems containing explosive devices, such as egress, jettison, weapons and flare systems are made safe; and ensure aircraft commanders brief contractor personnel on locations of explosive devices and precautions to be observed.

1.4.9 The contractor shall insert wheel chocks before aircrew or aircraft commander departs the cockpit and ground aircraft (when required by technical orders or local procedures).

1.4.10 Debrief aircraft commander for status, any service requirements, and report this to MOC using proper documentation procedures.

1.4.11 Connect and operate any Aircraft Ground Equipment (AGE) required for recovery of aircraft, to include user daily inspection of equipment.

1.4.12 If requested by the Aircraft Commander or crew chief TA will assist in performing a foreign object inspection prior to installing aircraft safety covers and down locks/pins IAW specific Mission Design Specific (MDS) TO.

1.4.13 Perform aircraft chute retrieval as required, assist aircrew when requested on installing a new chute. (If a chute repacking facility is on base, transport chute for repacking, and return it to the aircraft). There are limited amount of aircraft utilizing chutes (i.e. B-52s and F-4s).

1.4.14 In the case of arrival or departure occurring simultaneously, the contractor shall provide service in the following priority:

(1) In-Flight Emergency (IFE)/aircraft related mishaps/Crashed, Damaged, Disabled Aircraft Recovery (CDDAR),

(2) Mission with DOD Transportation Movement Priority System priorities in GDSS2 and IAW JP 4-01 appendix A Para. 4). In the case of aircraft arriving/departing with the same priority, a sequential operation shall be employed on a first come first served basis or as directed by the MOC,

(3) Exercise/tests of airfield equipment.

In the event procedures are not identified to address current missions/tasking the priorities will be assigned by MOC.

NOTE concerning CDDAR: Contractor personnel shall be available to assist base crash recovery fire department personnel when responding to emergencies as requested. The contractor’s role is to tow disabled aircraft from the runway/taxiway for all locations. Contractor personnel shall not be CDDAR certified.

1.4.15 The contractor shall accomplish all required actions to handle weather divert aircraft, when notified by MOC.

RAF MILDENHALL, UK SPECIFIC REQUIREMENTS:

1.4.16 95th Reconnaissance Aircraft Recovery Support (Mildenhall Only).

Transient Alert will provide support services to the 95th Reconnaissance Squadron on weekend sorties. Transient Alert will provide all aircraft and departure services at the time of the request. Any additional support actions shall be coordinated with the 95th point of contact.

RAMSTEIN AB & SPANGDAHLEM AB, GERMANY SPECIFIC REQUIREMENTS:

1.4.17 Contractor personnel assigned to Spangdahlem and Ramstein AB will be familiar with and assist aircrew and/or Weapons Standardization Section on munitions saving IAW recovery procedures in applicable TOs and JG 05-Series.

1.5 REPLENISHING/INSPECTION SERVICES. The contractor shall ensure all safety standards are met while servicing aircraft IAW Applicable AFIs and TOs.

1.5.1 Assist with checking and servicing engine oil. Assist with taking oil samples as required by TO, and deliver oil samples to Non-Destructive Inspection (NDI) lab for analysis as required, return analysis report to aircraft forms or aircraft commander and make required entries in AFTO Form 781 series IAW TO 00- 20-1.

1.5.2 Provide refuel and/or defuel assistance. The contractor shall provide fire guard as required or requested IAW applicable Technical Data. For aircraft that require additional manning for safe operation, an aircrew member or maintenance personnel accompanying the aircraft will perform these requirements.

1.5.3 (Ramstein AB, Spangdahlem AB only) Perform transient inspection on all required aircraft IAW MDS TO (when technical data is not available assist aircrew with performance of this task). (RAF Mildenhall, RAF Lakenheath only) Perform transient inspection on all required aircraft IAW transient inspection checklist in the local LCL.

1.5.3.1 Assist aircrew or maintenance personnel in checking and servicing oxygen, hydraulics, fuels, and any other system when requested.

1.5.4 Inspect, obtain, position, set brakes, connect and operate powered and non-powered support equipment (SE), as required.

1.5.5 Assist in securing/mooring of aircraft that remain overnight. Ensure all powered and non- powered AGE are positioned correctly to prevent possible damage to aircraft or equipment.

1.5.6 Check and make required entries in AFTO Form 781 series or any other forms as applicable.

1.5.7 Assist with aircraft towing/push back when requested and tow support equipment as required.

1.5.8 When requested; support and assist government aircraft maintenance specialist with ordering parts, delivering Aerospace Ground Equipment (AGE) equipment, and other duties with exception of actual aircraft maintenance.

1.5.9 Assist with Concurrent Servicing Supervisor (CSS) duties on Commercial Contract Carrier aircraft and/or Military aircraft if applicable.

1.5.10 Assist aircrew/crew chief (ref para. 1.3.6 for clarification) to order and obtain aircraft parts for transient aircraft within base supply guidelines.

1.5.10.1 (Ramstein only) C-130 Parts: Any components that are needed to render the aircraft flyable. Parts required for Transient and AMC controlled C-130 aircraft will be ordered, received and turned in by TA personnel with assistance from Government technicians working the system utilizing the Transient Aircraft supply account (709TA) or applicable to local supply directives.

1.5.10.2 (Ramstein Only) KC-135 Parts: Any components that are needed to render the aircraft flyable. Parts required for Tanker/Airlift Control Center (TACC) controlled (AMC) KC-135 transient aircraft will be ordered by the technicians working the system through the 721st AMS supply account for visibility and tracking. USAFE owned and non-TACC controlled transient KC-135 aircraft parts will be ordered through TA's supply account by TA personnel only.

1.5.10.3 (Ramstein only) Maintain Transient Aircraft Supply Program IAW AFMAN 23-122, Vol 2, Part 2, Chap. 11 and AFI 21-101, Chap. 9.

1.6 DEPARTURE SERVICES.

1.6.1 Ensure all safety equipment, safety devices, and protective covers are removed (confirm with aircrew). Ensure all aircraft panels and covers are properly fastened and secured for flight.

1.6.2 Remove ground wires and all safety equipment. Perform visual inlet/intake inspection.

1.6.3 De-ice aircraft as required in accordance with TO 42C-1-2. Document use and replenish deicing fluid. NOTE: Aircraft commander will determine if additional deicing is required

1.6.4 Notify Base Operations dispatch personnel when aircraft is ready for flight crew.

1.6.5 Inspect, position, set brakes, connect, operate all necessary powered and non-powered support equipment and disconnect/remove when directed by aircrew or prior to taxi out.

1.6.6 Inspect parking/work area(s), to include powered and non-powered AGE for FOD.

1.6.7 Be in place 20 minutes prior to engine start and assist aircrew with preflight and engine start checklist.

1.6.8 Brief aircraft commander on the aircraft status.

1.6.9 Launch of aircraft equal to or larger than a C-20 with DVs on board, and fighter/attack aircraft require a minimum of two dedicated personnel to assist as required, to ensure a safe and expeditious operation.

1.6.10 Remove chocks when requested by aircrew and direct aircraft from parking spot.

1.6.11 Perform end of runway inspections at designated base locations for US fighter aircraft only. IAW AFI 21-101 para 4.2.3 and 4.9.5.11. AMCSUP 1. Chap. 14.

Paragraph 14.13 or MDS.

1.7 EMERGENCY SERVICES. The contractor shall provide Transient Alert Services for emergencies as required by the MOC. The contractor shall respond immediately during normal operating hours and within one hour outside of normal operating hours. Emergency services are defined as unforeseen occurrences, or sudden and urgent occasion(s) for action. (Examples are natural disasters and/or manmade disasters.)

1.7.1 Assist base crash recovery, fire department and munitions team(s) on emergencies involving transient aircraft as directed by MOC, recovery team chief or on-scene commander, to include barrier re-certifications.

1.7.2 Assist with aircraft hot brakes/hydrazine inspections as directed by the assigned crash recovery team chief or the on-scene commander.

1.7.3 Ensure that personnel are properly trained and equipped to respond and clean up Class I and Class II spills to include fuel, engine oil, and hydraulic fluid. Base HAZMAT will provide the cleanup materials.

1.7.4 Respond to all precautionary, in-flight and ground emergencies as directed by MOC.

1.7.5 Assist in removing disabled aircraft from active runways and taxiways.

1.7.6 During adverse weather conditions or directed by MOC, ensure all aircraft and equipment is secured.

1.8 SPECIAL EVENT/HANDLING OF DV AIRCRAFT/EXERCISE SERVICES. The contractor shall provide all Transient Alert Services for all special events/exercises. These events may require extended hours and/or increased manning beyond normal operating hours to meet requirements.

1.8.1 The Contractor shall provide all transient aircraft services for the Local Base Community (Open House) aircraft static display. The contractor shall attend all planning meetings, assist as necessary, and create a parking plan if requested by the event director.

1.8.2 Attend all DV planning meetings as directed by 100th ARW, 3rd AF, 48th Wing, 86 AW, or 52 FW protocol and Functional Commander (FC) or designated representative.

1.8.3 High-visibility static displays shall require increased coordination with MOC, BASE OPS, and Wing Protocols to ensure all DVs receive honors commensurate to their position and parking requirements/sequence of events have been met. (Some examples of special events are, but not limited to: Open houses, air shows, and changes of command.)

1.8.4 Contractor shall marshal the DV/VIP aircraft to the parking location determined by local base Protocol.

1.8.5 Contractor shall coordinate with the Base Protocol and MOC to determine which DV is staying on the pad when multiple DV aircraft are inbound.

1.8.6 Contractor shall accomplish arrival and servicing requirements of aircraft for DV and 3rd AF/CC Crew during training and certification. Contractor personnel shall assist aircrew/maintenance personnel in refueling all aircraft to include providing fire guard. All DV aircraft will be refueled immediately upon arrival of the fuel servicing equipment/truck (normally within 30 minutes). In the event of fuel truck malfunction, contractor personnel shall request or assist in requesting a standby servicing truck through the MOC.

1.8.7 Special equipment, paddles, chocks will be used at all times for DV/VIP aircraft.

1.8.8 The Contractor shall participate in base exercises that pertain to transient aircraft services. Some examples are the “Emergency Services” section of the PWS and hydrazine response exercises.

2.0 PERFORMANCE OBJECTIVES.

SS Item PWS Para* Performance Threshold

1. Provide transient maintenance management and control

1.3 No more than two discrepancies monthly

(See notes below)

2. Provide arrival services for all aircrews

1.4 No more than two discrepancies

monthly (See notes below)

3. Provide replenishing services as required

1.5 No more than two discrepancies

monthly (See notes below)

4. Provide Push Back/Tow service.

1.5.7 No more than two discrepancies

monthly (See notes below)

5. Provide departure services as required

1.6 No more than two discrepancies

monthly (See notes below)

6. Provide support for Emergency services

1.7 0 discrepancies allowed monthly (See notes below)

7. Provide support for Special Event/Handling & Exercise Services

1.8 No more than one discrepancy monthly

(See notes below)

8. Provide services for Distinguished Visitors (DVs)

1.8 0 discrepancies allowed monthly (See notes below)

9. Quality Control 10.0 No more than two discrepancies monthly (See notes below)

* Each paragraph reference includes all sub-paragraphs

NOTE 1 – All SS performance thresholds apply to Ramstein AB and Spangdahlem AB individually. All SS performance thresholds at RAF Lakenheath and RAF Mildenhall apply collectively.

NOTE 2 – Safety violation or non-use of technical order is an automatic defective service.

NOTE 3 – As part of the Performance Threshold for this SS item, at the beginning of each quarter, e.g. Mar-May; a trend analysis of each SS item from the previous quarter will be performed. This analysis will not only be used as a tool for identifying trends, but also count as an evaluation towards SS#9. A negative trend evaluation will be identified as more than one defect for the same SS item in a month for three consecutive months.

Corrected “Pass” evaluations count towards the Performance Threshold for monthly defects. Time limit of corrected pass will be 2 hours from notification of evaluation unless COR and project manager agree on an alternate corrected pass time limitation.

3.0 GOVERNMENT PROPERTY INCIDENTAL TO THE PLACE OF

PERFORMANCE. The Government will provide the following facilities, equipment, materials, services, technical orders, publications, and forms. APPENDIX’s, referenced in below paragraphs, are separated according to individual base requirements and do not reflect an all-encompassing single document.

3.1 GOVERNMENT FACILITIES AND MAINTENANCE. (See Appendix 1, 2, 3, 4 for listing of Government Property incidental to the place of performance).

3.1.1 The Government will provide facilities to perform transient aircraft services under this requirement. These facilities shall be used in the performance of this contract only.

3.1.1.1 Facilities at Ramstein AB will consist of building 2317 and all rooms in building 2318. As building 2317 and 2318 are not part of the contract cleaning service, the contractor will ensure the buildings are kept clean. The Government will supply the building Custodian Training through Base Civil Engineering.

3.1.1.2 Facilities at Spangdahlem AB will consist of building 157, rooms 101, 113, and 115. Room 165 is not part of the Government Facility. If requested due to exercises, contingencies, or any other reason the Government deems appropriate the contractor shall move from Bldg. 157 and relocate to another location.

3.1.1.3 Facilities at RAF Lakenheath will consist of building 1292 (approx. 1000 sq.

ft.).

3.1.1.4 Facilities at RAF Mildenhall will consist of buildings 669 covering two (2) areas (approx. 772 sq. ft.) and building 643 (approx. 805 sq. ft.).

3.1.1.5 Contractor Furnished Services. The contractor shall provide but is not limited to provide general cleaning, refuse removal and utility conservation measures to any buildings/work areas assigned to Transient Alert. The Contractor shall be responsible for all general grounds maintenance 100 feet around and adjacent to the facilities. The Contractor shall promptly remove snow, ice, leaves, weeds, grass and debris from assigned facilities sidewalks, grounds, entrances, and parking areas.

3.1.1.6 For facilities provided at Ramstein AB, cleaning will include trash removal, carpet cleaning, bathroom cleaning, window cleaning (inside and out), floor sweeping and dusting. Building 2317 is a garage type building with a small mechanical room and a small bathroom.

(Ramstein Only) The contractor will supply a primary and alternate building custodian in addition to the squadron active duty/civilian representative

3.1.2 Government Equipment. The Government will provide the contractor with equipment listed (appendix’s are separated by base requirements) in Appendix 3 through 4. Any equipment deemed not serviceable or no longer required by the contractor shall be identified to the COR who will verify status of equipment and determine future disposition requirements prior to disposal of equipment. The contractor shall complete all required paperwork for turn in of equipment and contact Logistics Readiness Squadron for disposal instructions.

Ramstein Only – The Site Manager or Alternate Site Manager will be responsible for completing the 180 day supervisory review inspection on the three (3) F-16 boarding ladders provided. Documentation will be made on the AFTO Forms 244 for each ladder.

Spangdahlem Only - The Site Manager or Alternate Site Manager will be responsible for completing the 180 day supervisory review inspection on the three (3) F-16 boarding ladders provided. Documentation will be made on the AFTO Forms 244 for each ladder.

Mildenhall Only - In the event of a transient F-16 the arrival/departure team will use an appropriate maintenance stand to allow the pilot to embark/disembark the aircraft. If time permits boarding ladders can be signed out from RAF Lakenheath’s TA prior to arrival.

3.1.2.1 Follow-Me light bar signs and Pintle Hooks. The follow-me signs listed in appendix 3 thru 6 will be provided by the Government, but installation (swapping out from the government vehicle to a contractor vehicle), replacement and repairs are the sole responsibility of the contractor. The Follow-Me light bars will be removed from contractor vehicles and returned to the Government at the end of the contract period with no additional cost to the Government. The Government will also provide Pintle hooks for contractor Follow-Me vehicles. The pintle hooks shall be returned to the Government at the end of the contract period. The contractor is responsible for installation and removal of pintle hooks. The conversion for the contractor vehicles, which includes swapping out of the light bars and installing Pintle hooks, will be accomplished NLT 30 days from the start of the contract period.

3.1.3 Government Vehicles (Ramstein only). The Government shall provide the general and special purpose vehicles listed in Appendix 4. All general and special purpose vehicles will be repaired or replaced by the Government.

3.1.3.1 Ramstein AB Only: The 86 MXS at Ramstein AB will provide the Transient Aircraft contractor with a MB-4 tow vehicle to assist in moving equipment. This MB-4 will be provided with the understanding that if needed for mobility or contingencies, the equipment will be returned and prepared for deployment. In that case, TA personnel shall contact AGE to have equipment moved. The contractor assumes all responsibility and liabilities while the MB-4 is in their possession. This MB-4 will be located and parked at the Transient Aircraft facility. The contractor shall be liable for any damages incurred to the equipment, other than normal wear and tear.

3.1.3.2 Mildenhall Only: The 100 MXG will provide the Transient Alert contractor with access to their facility for servicing de-icing vehicles. De-icing fluid will be made available to the contractor for use on Transient Aircraft.

3.1.3.3 Contractor Furnished Vehicles. (Spangdahlem AB, RAF Lakenheath and RAF Mildenhall). The contractor shall be required to provide Follow-Me Vehicles that, have towing capacity of 6,600 pounds (towing capacity requirement does not apply to Spangdahlem Follow- Me vehicles), fitted with a towing package, be of uniform color, and able to mount a Follow-Me Light Bar Sign and free of leaking fluids. Fuel for the Follow-Me vehicles will be provided at the designated facilities by utilizing an approved fuel key. Please note that the Follow-Me vehicles are required to be licensed for operation in the Country of use. For the purpose of installing Follow-Me Light Bars and Pintle Hooks, contractor is authorized to hand receipt out the current Government owned Follow-Me Vehicles for the transition period while converting from Government owned Follow-Me Vehicles to Contractor Furnished Follow Me Vehicle. However, any towing that does take place with contractor furnished vehicles; the vehicle must be of specification that accommodates the load being towed. The Government may at any time ask to see the vehicle specifications for any such vehicles.

3.1.4 Equipment Inventory. An inventory of government equipment (contractor controlled) shall be done not later than five calendar days after start of the contract, within ten calendar days of the start of any option periods, and not later than ten calendar days before completion of the contract period. The contractor and a Government representative shall conduct a joint inventory of all government equipment and the contractor shall sign a receipt for all equipment provided by the Government. Items of equipment missing or not in working order shall be recorded and the contracting officer notified in writing. The contractor and the government representative shall jointly determine the working order and condition of all equipment and document their findings on the inventory. In the event of disagreement between the contractor and the government representative on the working order and condition of equipment, the disagreement shall be referred to the contracting officer for resolution.

3.1.5 Aerospace Ground Equipment (AGE) Will be supplied upon contractor request.

Established equipment quantities are based on direct workload requirements, joint utilization with base and tenant organizations, maintenance and or base contingency plans and un-programmed requirements. The AGE flight will provide AGE equipment as listed in applicable appendixes. Any equipment requests beyond what is listed will be filled by the AGE flight as available. The contractor shall cooperate with other base organizations in co-utilization or loaning or borrowing equipment for support of this contract. A signed form 1297 hand-receipt verifying the working condition of loaned equipment shall be initiated at the time the equipment is loaned or borrowed. Any damages beyond fair wear and tear shall be the responsibility of the last user. The user shall provide dispatch and pickup of support equipment from Transient Aircraft ready line as required. The AGE Flight will provide the Transient Aircraft contractor with a bobtail to assist in moving equipment. This bobtail will be provided long term with the understanding that if needed for mobility or contingencies the equipment will be returned and prepared for deployment. In that case TA personnel shall contact AGE via Maintenance Operations Center (MOC) to have equipment moved. The equipment will be moved based on a priority need depending on mission demands. The contractor assumes all responsibility and liabilities while the bobtail is in their possession. This bobtail will be located and parked at the Transient Aircraft facility.

3.1.6 Government Materials. The Government will provide the material listed in Appendix 3 thru 6 for performance of services by the contractor, for the duration of the performance period of this contract. The initial stock of materials provided shall be inventoried not later than five calendar days after contract start by the contractor and a Government representative. Any missing items shall be annotated on the inventory and the Contracting Officer notified. Any disagreements between the contractor and the Government representative on the materials inventory shall be referred to the Contracting Officer for resolution. The contractor shall be responsible for keeping enough materials on hand for the performance of the contract according to its terms. If additional authorized material(s) are required by the contract, the contractor shall request such additional material(s) by providing a written request to the COR and approved by the Contracting Officer. The contractor shall procure all expendable materials not listed in Appendix 3. This includes but is not limited to office/work supplies, equipment, and expendable tools.

3.1.7 Government Tools. At the beginning of the contract the Government will provide various tools as specified in Appendix 3 thru 6 and all other tools required for the performance of contract will be provided by the contractor. When tool replacement becomes necessary, the contractor shall replace the tools with items of equal or higher quality as determined by the contracting office. The Government will then provide disposition instructions. The contractor is responsible for replacing flashlights, marshaling wands and providing batteries for those items.

The government will replace all other tools unless the loss is due to substantiated contractor negligence. In case of contractor negligence for tool loss or damage, the issue will be directed to the contracting officer for resolution.

3.1.8 Tools Calibration. The Government will provide and calibrate required tools and equipment.

3.1.9 Vehicle Maintenance and Operability. The contractor shall service and maintain vehicles to ensure operability. The contractor shall keep vehicles clean and free from trash, mud, or other visible soiling. (Ramstein Only) The Government shall supply washing facilities while the contractor shall provide soap, wax and required materials for cleaning and waxing vehicles. The contractor is responsible to wash the vehicles bi-weekly and wax quarterly.

3.1.10 Waivers. Where functions are required to be accomplished IAW AFI 21-101 and its supplements and a more efficient method can be employed in lieu of following AFI 21-101 and its supplements, a waiver request shall be submitted to the COR, who will forward the request to the Contracting Officer for approval prior to any change in contract requirement. Contractors are encouraged to continually improve processes for accomplishing tasks.

3.2 GOVERNMENT SERVICES.

3.2.1 Telephone Services supplied. The Government will provide phone service. Use of Government supplied phone is provided solely for official use government business and shall not be used to transact personal business.

3.2.2 Refuse Collection. The Government will provide established refuse collection service at pre-established pickup locations. Coordinate through the Base Civil Engineer for this service. The contractor shall ensure trash is processed IAW current directives and disposal is coordinated thru Base Operations and Civil Engineering.

3.2.3 Real Property Maintenance. The Government will provide maintenance and repair of real property facilities. The contractor shall perform minor upkeep of property such as light bulb replacement, ceiling panel replacement, replacement and repair of minor hardware. Replacement light bulbs, ceiling panels, and minor hardware will be provided by the government and any maintenance not considered minor and requires assistance by civil engineering personnel will be obtained through coordination with facility manager and base civil engineering customer service.

3.2.4 Other Base Civil Engineer Services. The Government will provide fire prevention/protection, inspection, and maintenance of Government fire extinguishers and systems, pest control, explosive ordnance disposal, and certification of barrier arresting systems. Coordinate through the Base Civil Engineer for these services.

3.2.5 Transportation. The Government will provide shipping services in direct support of this contract.

3.2.6 Land Mobile Radios (LMR). The Government will provide an LMR net and equipment listed in Appendix 3 and 4 of this PWS.

3.2.6.1 The contractor shall be accountable for managing LMRs, by provide service, re-key through local COMM unit, and turn in of damaged or broken units.

3.2.7 Electronic Mail Service/Local Area Network (LAN) Connectivity. The Government will provide e-mail, Internet, and Local Area Network (LAN) access when applicable, for contractor personnel to perform duties as required by this PWS. Use of such services is For Official Use Only (FOUO) and shall be used only when directly related to and necessary for the accomplishment of contracted duties. If contractor-owned computers are connected to the network, the contractor must agree to load and configure those systems IAW local network policies coordinated with the local Communication Group prior to usage. Computers utilized must conform to local configuration standards for operating systems, virus protection, and security configuration. The contractor shall submit requests to the COR for approval before obtaining e-mail, which includes justification IAW AFI 31- 501, AFI 31-501 USAFE Sup 1, AFI 31-501 Mildenhall Sup 1, AFI 31-601, AFI 31-601 USAFE Sup 1.

3.2.7.1 All Contractor personnel who will have access to Government owned computers must comply with AFI 33-100, User Responsibilities and Guidance for Information Systems, paragraphs 2, 3.1, 3.2, 3.3, 3.4, 3.5, 3.9, 3.10, 4.1 thru

4.3 and AFI 33-200, Information Assurance Management, paragraphs 3.5, 3.38, 3.39, 3.46 and 3.47. Additional requirements subsequently mandated by the Communication Squadrons of assigned base must also be followed.

3.2.8 Base Distribution. The contractor shall use the Base Information Transfer System (BITS). It is limited to official Government mail.

4.0 CONTRACTOR PROVIDED MATERIALS.

4.0.1 The contractor shall furnish and outer garments shall be provided for each employee, to be worn during inclement weather, including jackets and rain gear. Complete uniforms shall be worn at all times when engaged with DV aircraft.

4.0.2 The contractor shall furnish distinctive clearly bearing the company name and the employee’s first name on the shirt. The contractor shall provide distinctive dark blue jackets/coats for inclement weather that clearly bear the company name and employee’s first name. During periods of warm weather, the wear of sleeved dark blue or black T-shirts as outer garments are permitted. The name of the company will be clear, easily identifiable and will be located on the front of the T-shirt. Black, safety-toe shoes/boots will be worn.

4.0.3 All uniforms provided by the contractor will conform to TO 00-25-172, Chpt 3, paragraph 3.9., AF directives, applicable technical data, OSHA and AFOSH Standards.

4.0.4 The contractor shall provide properly trained and qualified personnel who can work on a variety of aircraft, associated systems, or support equipment. Ensure personnel who do not have above related experience complete a comprehensive contractor training program on the applicable airframe, associated system, or support equipment prior to performing maintenance. The Contractor shall comply with and use existing task qualifications and training standards contained in AF technical orders, regulations, instructions, publications and commercial publications/manuals as applicable. These standards shall parallel those acceptable to the Air Force and commercial aircraft industry, subject to review by the COR and acceptance by the CO. Qualifications and Air Force Specialty Codes (AFSC’s) are listed in AFI 36-2108. Training and certification shall be completed within 60 days after hire date. The licensing of contractor personnel for special purpose vehicles (tow vehicles, deicer trucks, etc.) shall be done IAW AFI 24-301 paragraph 8.10.

4.0.5 The contractor shall ensure that all employees are thoroughly screened for criminal drug conviction and signs of alcoholism. The contractor employees shall be subject to substance abuse testing on a random basis and also as a result of an AFI 91-204 investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. The contractor shall accomplish the specified testing using a certified (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/ Substance Abuse and Mental Health Services Administration (SAMHSA) certification) medical substance abuse testing facility. Results of the test(s) shall be provided to the Government solely for the purpose of completing an investigation IAW AFI 91-204. If any employee tests positive for drugs, they will be denied access to the base. The individual will be immediately relieved from performing under this contract until successfully completing a certified Alcohol/Substance Abuse Rehabilitation Program under AFI 31-501/101/601. A course completion certificate must be submitted before resuming work.

4.0.6 If at any time during performance of this contract the CO finds it to be in the best interests of the Government, the CO may order the Contractor to remove any of his personnel from further performance under this contract for security reasons or violation of installation regulations. In the event it becomes necessary to replace any Contractor employee for any of the above reasons, the Contractor shall bear all costs associated with such removal including the costs for replacement of any employee so removed.

4.1 CONTRACTOR OVERSIGHT. The contractor shall provide a contract manager. The name of this person, and alternate(s) who shall act for the contractor when the manager is absent, shall be designated in writing to the Contracting Officer. The manager will wear appropriate identification as the contract manager.

4.1.1 The manager and/or alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

4.1.2 If an emergency situation arises, after normal duty hours, the manager and/or alternate(s) shall be available within 2-hours to meet on the installation with Government personnel to discuss problem areas or other pertinent issues.

4.1.3 The manager and alternate(s) shall be able to read, write, speak, and understand English.

4.1.4 The contract manager or alternate contract manager (who both may perform other duties) shall be responsible for the performance of the service within this PWS. The contract manager and alternate shall be designated in writing to the CO within 5 calendar days after contract award.

4.1.5 Listing of Employees. The contract manager shall maintain a current listing of employees. The list shall include the employee’s name, last four of social security number, and level of security clearance if contract work involves unescorted entry to Air Force restricted areas or other sensitive areas. The list shall be provided to the contracting officer and COR via email. An updated listing shall be provided when an employee’s status or information changes.

4.2 CONTRACTOR PERSONNEL-CONTRACT EMPLOYEES. The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the Contracting Officer as a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population.

4.2.1 Contractor personnel/employees shall present a neat, conservative, well-groomed, professional appearance at all times and be easily recognized as contract employees.

4.2.1.1 All uniforms shall be clean, pressed, and free of holes, stains and fading. If the employee elects to wear shorts, black or dark blue socks will be worn.

4.2.1.2 During periods of cold weather employees on the flight line are authorized to wear plain (no patches) black or dark blue watch caps (ski caps) as an option. If the cap is worn it must have a positive means of being secured to the individual to prevent it from becoming a potential source of FOD. If caps are worn on the flight line they must adhere to AF/USAFE, OSHA, AFOSH, unit, and commercial FOD prevention directives/standards.

If gloves are worn they will be black or dark blue. Hair will be well groomed and maintained so as not to present a safety hazard or detract from the overall appearance of the individual.

4.2.1.3 The following apparel SHALL NOT BE WORN: apparel in a ragged or frayed condition, blue jeans, tank tops, halter tops, crop tops, sleeveless shirts, scarves, mesh and see through garments, exposed clothing with obscenities, advertisement logos, or undergarment type shirts worn as exterior clothing, gym or sweat suit apparel, and other abbreviated attire, or any clothing that in the judgment of the Government could present an unfavorable image or cast discredit upon the installation, its personnel, or the United States Air Force. No contractor employee or representative shall wear an Armed Force of the United States uniform, distinctive part or distinctive looking part of an Armed Force of the United States uniform while on duty.

4.2.1.4 Contractor personnel shall possess a valid state or country equivalent driver license.

4.2.1.5 Contractor personnel shall be able to read, write, speak, and understand English to the proficiency required by their position.

4.3 SECURITY REQUIREMENTS. All contractor employees hired for Transient Alert services who work on or around aircraft shall possess and maintain the minimum of a current “in scope” U.S. “Secret” Security clearance. The Contractor shall obtain pass and identification items as required for all employees. The Contractor shall provide a current and accurate list of employee’s security clearances annually to the Contracting Officer and COR not later than the start of each fiscal year. The Contractor shall comply with AFI 31-101, Chapter 9 (will be provided upon request), AFI 31-601, Chapter 7, 8, 11, 12 (entire chapter), Department of Defense Manual (DODM), DoD 5220.22-M, Chapter 1, Section 2, “General Requirements:, DoD 5220.22-M, Chapter 1, Section 3 (entire chapter); DoD 5220.22-M, Chapter 2 and 3 (entire chapters); DoD 5220.22-M, Chapter 5, Section 1, “General Safeguarding Requirements”, DoD 5220.22-M, Chapter 5, Section 2, “Control and Accountability”; DoD 5220.22-M, Chapter 6, Section 1, “Visit Requirements”; DoD 5220.22-M, Chapter 7, (entire chapter); DoD 5220.22-M, Chapter 10, Section 6, “Contractor Operations Abroad”. A visitor Group Security Agreement (VGSA) shall be developed by the servicing security organization identifying the specific security requirements of the Contractor and those of the installation commander providing oversight of the security performance. Access to contracted locations shall be restricted to Contractor personnel and personnel who are authorized by the Air Force Activity. When personnel are terminated, resign or are no longer employed with the contractor, the contract manager will immediately notify the COR that individual is no longer employed with the contractor and turn in the former employee’s line badge to the COR.

4.4 GERMANY/UK: Since contractor personnel under this contract will have access to critical government information and/or process information requiring protection under the Privacy Act of 1974, these position are considered Public Trust Positions.