amci_24-101v14_internet_standard.pdf

158 AMCI24-101V14 24 JANUARY 2017

Attachment 21

TERMINAL X PROGRAM STANDARDS

Table A21.1. Terminal X Program Standards.

Small Terminal Categories IA and IB: 4,000 to 20,000 Sq Ft For Additional Information Ref: Passenger Terminal Design Guide

AMC Passenger Terminal Survey Food Availability Baggage Carts: Minimum 10 (increase based on workload)

Interactive Customer Evaluation(ICE)

Bus/Taxi Service /Information Bus/Taxi Shelter

Infant Changing Station (Minimum 1 per restroom)

Business Center Computers: Min 1 Fax/Scanning and Printer Capability: Min 1

Lounges Special Category Lounge Family Lounge

Children’s Play Area Self-Signup (based on terminal hours)

Credit Card Reader Sufficient seating Electronic Hands Free Washrooms Telephone Service Entry/Exit Electronic Travel Information

Minimum-AMC Gram Base Directory Car rental agency listing Hotel lodging listing

FIDS @ Passenger Terminal Central Lobby/Flight Check-In: 1Min Departure Gate Area: 1 Min Arrival Lobby/Customs: 1 Min Special Category Lounge: 1Min FIDS on local access channel if possible

Wireless Internet for Customer Use (Reference Note below)

Desirable (Small Terminal) Note: Desirable items do not require a waiver

Bus/Taxi Service

ATM Machine Information Kiosk Cable Television

Special Category Lounge Media Device Charging Station

Long Term Parking USPS Mailbox and Stamp Machine

Shower(s) Video Game Console(s)

USO

Medium - Large Terminal AMC Passenger Terminal Survey Infant Changing Station

AMCI24-101V14 24 JANUARY 2017 159

Baggage Carts: Minimum 30 (increase based on workload)

Lounges:

Special Category Lounge Family Lounge

Bus/Taxi Service/Information Bus/Taxi Shelter

Media Device Charging Station

Business Center Computers – Min 1 Fax/Scanning and Printer Capability-Min 1

Professional Signage

Children’s Play Area Self-Signup (based on terminal hours) Credit Card Reader Shower(s) Electronic Hands Free Washrooms Sufficient seating Entry/Exit Electronic Telephone Service

Commercial and DSN Access Automated Telephone Service Flight Recording Service

FIDS @ Passenger Terminal Central Lobby/Flight Check-In 1 per 2500 Sq Ft Departure Gate Area: 1 per 2500 Sq Ft Arrival Lobby/Customs: 1 per 1550 Sq Ft Special Category Lounge: 1Min

Travel Information/Service AMC Gram Base Directory Car rental agency listing Hotel lodging listing Informational Kiosk Long Term Parking

FIDS on local access channel if local access channel exists

Wheelchair – Min 1

Food Availability (not required if eating establishment within ¼ mile of terminal)

Wireless Internet for Customer Use (Reference Note below)

Interactive Customer Evaluation(ICE) Desirable (Medium - Large Terminal) Note: Desirable items do not require a waiver

Pay Phones

ATM Machine USO Cable Television USPS Mailbox and Stamp Machine Note: Wireless Internet service must be provided as a donated service, (from organizations such as the USO, AAFES or a NAF organization) or purchased using unit funds. Purchased services may be included within a bundled package along with cable television IAW AFI 64-101. All wireless installations must be approved by local communications function. EMISSIONS SECURITY (EMSEC) inspections must be conducted to determine if there is channel interference with mission related systems. Do NOT connect a Commercial Wireless System to the installation communications Local Area Network (LAN) (NIPR or SIPR).