FY17_CCTV_Installation_PWS_Dorm_917_(V4).docx

PERFORMANCE WORK STATEMENT

FOR

CCTV INSTALLATION

(RAF Lakenheath Dorm Building 917)

Prepared by

48 CMS/CCFA

Unit 5175 Box 595 RAF Lakenheath

APO AE 09461

9 May 2017

Table of Contents

Section Number and Title

Page Number

3.0 Government-Furnished Property

SECTION 1 - DESCRIPTION OF SERVICES/GENERAL

1. INFORMATION/DESCRIPTION OF SERVICES. This Performance Work Statement (PWS) details the general requirements for a contractor to remove existing Closed Circuit Television (CCTV) cameras and install (74) High Definition (HD) CCTV cameras at RAF Lakenheath Dorm building 917.

1.1 TYPE OF SERVICE REQUIRED. The contractor shall provide all design, labor, and materials to install: 65x Bosch Flexidome IP 7000 Panoramic 12mega pixel cameras at the junction of each set of corridors. 1x Bosch Flexidome IP 7000 Panoramic 12mega pixel camera in the main lobby. 9x Bosch Flexidome IP 5000 Panoramic 5mega pixel cameras in the Day Rooms and in each of the laundry rooms. Upgrade the existing recording system with a Bosch DIP-71F4-16HD Network video recorder and management appliance fitted with 16x 4TB HDDs licensed for 80 channels of recording. Three 24 way Layer Three Ubiquiti POE+ network switches with fiber SFPs, one switch will be installed with the network video recorder into the existing CCTV rack and two of the switches would be installed remotely in steel wall enclosures installed in the ‘LNM’ core and ‘CDE’ core electrical intakes. Bosch Extreme CCTV workstation will be installed in the dorm management office which will include a computer, a video wall display device and two large screen displays that will be wall mounted. The existing cameras will be adjusted and/or re-installed to suit the current operational requirements. The dormitory system will be connected to the base CCTV network via duct and cable pulling pits that will be installed by base CE.

1.2 INSTALLATION. The contractor shall provide all equipment and supplies necessary to further support this requirement. The Contractor shall provide a list of all components installed per this project, as well as a list of the components removed (if any). The adjustment and repair of surveillance system includes all computer equipment, signal transmission equipment, and video equipment and alignment, provide the manufacturer's required adjustments and all other work necessary.

1.3 TESTING. The contractor shall ensure installation is operational and meets all required commercial, local, and international industry standards, military instructions, standards, policies, guidelines, and regulations and practices. The testing procedures and a copy of the outcome of the performed test shall be provided in writing to the 48 SFS and 48 MXG.

-- If the equipment is under warranty, coordinate with the vendor or manufacturer for warranty repairs and ensure proper equipment is replaced with standby equipment to maintain camera coverage.

-- If the equipment is no longer under warranty, coordinate replacement of failed equipment with vendor.

1.4 ACCEPTANCE. The expansion shall operate with minimal failure after acceptance testing and activation of service. The contractor shall provide all support necessary during this period to resolve any issues that may arise.

1.5 SCHEDULED OF WORK. The Maintenance contractor shall perform semiannual (two times annually) upkeep and maintenance inspections at a time determined by the customer and the contractor for RAF Lakenheath, building 917. Contractor shall schedule one (1) preventive maintenance activity, per site, for every six months for the list of sites provided at the time of award.

1.5.1 These inspections shall include but are not limited to the following:

a. Visual checks and operational tests of the CPU, switcher, peripheral equipment, interface panels, recording devices, monitors, video equipment electrical and mechanical controls, and a check of the picture quality/alignment from each camera.

b. Run system software and correct all diagnosed problems. c. Resolve any previous outstanding problems.

1.5.2 EQUIPMENT INSPECTION AND CLEANING: EQUIPMENT RACK

-- Visually inspect the interior of the rack assembly and all installed equipment for dirt and dust build-up. -- Remove all dirt and dust build-up from the entire interior of the cabinet, installed equipment and wiring/cabling. -- Clean the screens of the Video and DVR monitors using a mild cleaning solution and soft non-scratching material. -- Inspect and clean equipment rack filters. Replace damaged filters -- Inspect and clean equipment rack fans. -- Remove power from fans and turn the blades by hand and ensure the blades turn freely and quietly. -- Remove all dust and dirt from the fan blades and housing surfaces. -- Re-apply power and ensure the fans run freely and quietly. -- Visually inspect all wiring and cabling connected to the equipment within the equipment rack. -- Ensure all wiring and cabling is free of stress at the connection point or connector. Correct as required. -- Ensure all wiring and cabling is securely connected and not coming loose from the connection point or connector. Correct as required. -- Clean the outside of the cabinet to remove all dust, debris, handprints, stains and etc. -- Clean the Plexiglas doors with an appropriate non-abrasive cleaner and soft non-scratching material to ensure all handprints, dust, and debris etc. are removed. -- Ensure the doors (front and rear) open and close freely with no binding. Correct as necessary.

WORKSTATION

-- Visually inspect the CPU, Video Monitor, Keyboard, Mouse, KVM switch and interconnecting cabling. -- Clean all surfaces of equipment to remove dust, dirt, stains, fingerprints and etc. using a mild, non-abrasive cleaning solution and non-scratching material. -- Inspect interconnecting cabling for stress, cracking, abrasion, nicks, cuts and etc. Replace as necessary.

-- Ensure all cabling is not entangled with other wiring/cabling. Correct as necessary.

-- Check time synchronization between Admin Workstation and DVR’s.

-- Verify documentation is on Admin Workstation.

EQUIPMENT FUNCTIONAL TESTING Digital Video Recorders Select each of the installed cameras at their respective DVR and ensure they are available for viewing on the associated monitor and programmed to record during normal operating hours. Correct as required for actual facility operating hours.

CAMERAS (Interior and Exterior) Visually inspect each of the cameras for obvious signs of damage or coming loose. Correct as necessary.

Observe the overall viewing area within the room and look for obvious signs of possible obstruction of the camera’s field of view. Consult with the room caregivers and relocate or remove the obstruction. At the equipment rack select each of the cameras for viewing on two large color display monitors and observe the following: -- Each camera selected is available for viewing. -- Field of view is not obstructed. -- Image is clear and not fuzzy or out of focus. -- The date/time display is clear and not jittery or broken up on the screen. -- The field of view is providing adequate coverage.

1.6 SERVICE CALLS: The Government will initiate non-emergency service calls when the CCTV system and surveillance system is not functioning properly. NLT 5 calendar days after contract award the Government shall be furnished with a telephone number where the service supervisor can be reached at all times. The CCTV system shall be restored to proper operating condition within 10 days after receiving a request for service.

SECTION 2 – Performance Requirements Summary/Service Summary

2. Performance Requirements Summary. The following Performance Requirements Summary (PRS) identifies the performance objectives and performance thresholds for critical tasks associated with providing support services for this requirement. The performance threshold or Acceptable Quality Level (AQL) briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Para.

Performance Thresholds/AQLs

SECTION 3 – Government-Furnished Property

3.0 GOVERNMENT-FURNISHED PROPERTY. No equipment will be provided.

SECTION 4 – Contractor-Furnished Equipment and Supplies

4.0 CONTRACTOR ACQUIRED PROPERTY. The contractor shall provide the following items:

a. 65x Bosch Flexidome IP 7000 Panoramic 12mega pixel cameras.

b. 9x Bosch Flexidome IP 5000 Panoramic 5mega pixel

e. If providing “Equal” products for items a. and b. above, products must be compatible with Government-provided equipment listed in PWS para 3.0 for interoperability.

SECTION 5 – General Information

5.0 PLACE OF PERFORMANCE. The location of installation is on RAF Lakenheath dorm building 917. The contractor is expected to work normal business hours, 0730 to 1630, with sufficient time to allow for entrance and exit of base security points before during and after the normal work hours. All workmanship shall meet the standards specified below as well as in accordance with accepted standards of the industry; equipment manufacturers; applicable activity, local, state, and federal standards; and applicable building and safety codes, construction specifications, and operation and maintenance standards. Contractor, in the performance of all required services, cause no disruption in the daily activities of the USAFE facility without authorization from the Dorm Manager.

-- Contractor shall ensure job area is clean before departing the work area.

-- During performance and upon completion of work, debris will not be permitted to accumulate in the work area or spread unnecessarily into adjacent areas.

-- Contractor shall provide all labor, materials, and equipment necessary to protect the general public from accidental harm by walking into a work area. The contractor shall be responsible for the cost of all damages or liabilities as a result of the general public entering a work area as a result of improper safety measures.

-- Contractor shall perform no work that alters the original appearance or function of equipment in this system.

5.01 MANUFACTURERS' DATA: The data package shall include manufacturers' data for all materials and equipment and security center equipment provided under this specification.

5.02 SYSTEM DESCRIPTION AND ANALYSES: The data package shall include complete system descriptions. The data package shall include the following:

a. Switcher matrix size.

b. Camera call-up response time.

c. System start up and shut down operations.

d. Switcher programming instructions.

e. Switcher operating and maintenance instructions.

f. Manuals for CCTV surveillance equipment.

g. Data entry forms.

h. Software Data: The data package shall consist of descriptions of the operation a capability of system and application software as specified.

5.03 DATA ENTRY: The maintenance contractor shall enter all data IAW with equipment manuals, needed to make the system operational.

5.04 HARDWARE DOCUMENTATION: The government will provide all vendor operation and maintenance manuals describing all equipment furnished, including:

a. General hardware description and specifications.

b. Installation and checkout procedures.

c. Equipment electrical schematics and layout drawings.

d. System schematics and wiring lists.

e. System setup procedures.

f. Manufacturer's repair parts list indicating sources of supply.

g. Interface definition.

5.05 OPERATOR'S DOCUMENTATION: Operator's documentation as provided by the government as appropriate, shall explain all procedures and instructions for operation of the system including:

a. Video switcher.

b. Cameras and video recording equipment (to include retrieving recorded footage).

c. Use of the software.

d. Operator commands.

e. System start-up and shut-down procedures.

f. Recovery and restart procedures.

5.06 OTHER CONDITIONS/REQUIREMENTS: All drawings, software, and documentation, including working review and marked-up drawings, source code, and software listings developed to support this project are property of the U.S. Air Force and are not to be used for any purpose other than that intended by this PWS.

5.1 HOURS OF WORK. The contractor shall perform all work during normal duty hours, 0730 to 1630, Monday through Friday; excluding UK holidays.

5.6 QUALITY ASSURANCE. The 48 SFS and 48 MXG will evaluate the contractor’s performance by appointing an inspector to monitor performance to ensure services are received. The inspector will record all surveillance observations.

SECTION 6 – Additional Requirements & Information

6.2.1 IDENTIFICATION. The Contractor shall provide the following list of data electronically on each employee who will be working under this contract. The Contractor shall include a list of workers and supervisors assigned to this project. The contractor will provide the identification information at least 20 days prior to work commence date. For each individual the list shall include:

a. Full Name

b. Date of Birth

c. Official ID Number (SSN, Passport or Drivers License)

d. Nationality

6.14 PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER. Contracting Officer or Contract Administrator shall notify the contractor, by any means of communication available, of a crisis. There shall be no costs paid by the Government to the contractor during a crisis except those costs incurred for work performed under this contract and PWS.