Draft_-_Air_Compressor_20161129.pdf

JBER Air Compressor Maintenance

FA5000-17-R-0005

PERFORMANCE WORK STATEMENT

FOR

PREVENTATIVE MAINTENANCE SERVICES & REPAIR OF

AIR COMPRESSORS

AT

JOINT BASE ELMENDORF-RICHARDSON (JBER), ALASKA

29 Nov 2016

Rev 2

Page 2 of 29 FA5000-17-R-0005

Table of Cntents

1.0 SECTION I DESCRIPTION OF SERVICES

1.1 General Scope Page 4

1.2 Background Page 4

1.3 Objectives Page 4

1.4 Scope Page 4

1.5 Inherently Governmental Functions Page 4

1.6 Period of Performance Page 4

1.7 Specific Tasks Page 4

1.8 Invoicing Page 6

1.9 Authorized Personnel Page 6

1.10 Minimum Qualifications Page 6

1.11 Deliverables Page 6

2.0 SECTION II SERVICE SUMMARY

2.0 Service Summary Page 7

2.1 Periodic Inspection Page 7

2.2 Customer Complaints Page 7

2.3 Random Inspection Page 8

3.0 SECTION III GOVERNMENT FURNISHED PROPERTY & SERVICES

3.1 Government Furnished Services Page 9

3.2 Government Furnished Materials Page 9

4.0 SECTION IV GENERAL INFORMATION

4.0 General Information Page 10

4.1 Recognized Holidays Page 10

4.2 Hours of Operation Page 10

4.3 Place of Performance Page 10

4.4 Contract Manager Page 10

4.5 Contractor Employees Page 10

4.6 Use of Government Employees Page 11

4.7 Identification of Contractor Employees Page 11

4.8 Organizational Conflict of Interest (OCI) Page 11

4.9 Privately Owned Vehicles Page 12

4.10 Safety Equipment Page 12

4.11 Safety Threats Page 12

4.12 Substance Abuse Testing Page 12

4.13 Contractor Identification Page 13

4.14 Security Requirements Page 13

4.15 Key Control Page 13

4.16 Military Personnel Page 14

4.17 Labor Disruptions Page 14

4.18 Quality Assurance Page 14

4.19 Multifunction Team (MFT) Page 15

4.20 Contract Discrepancies Page 15

4.21 Contractor Furnished Property and Services Page 15

4.22 Data Rights Page 16

4.23 Environmental Protection Page 16

4.24 Audit Page 16

4.25 Freedom of Information Act (FOIA) Page 17

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4.26 For Official Use Only (FOUO) Page 17

4.27 Hazardous Materials Page 17

4.28 Notification of Debarment/Suspension Status Page 17

4.29 Official Correspondence Page 17

4.30 Past Performance Information (PPI) /

Contractor Performance Assessment Report (CPARS) Page 17

4.31 Post Award Conference Page 17

4.32 Privacy Act Page 17

4.33 Records Page 17

4.34 Safety Concerns Page 17

4.35 Section 508 Compliance. Page 18

4.36 Warranties Page 18

4.37 Weapons, Firearms, and Ammunition Page 18

4.38 Insurance Page 18

5.0 SECTION V APPENDICES & EXHIBITS

5.1 Appendix 1, Definitions, Acronyms Page 20

5.2 Appendix 2, Workload Estimates Page 22

5.3 Appendix 3, Notification/Estimate Worksheet Page 23

5.4 Appendix 4, Air Compressor Inventory Page 24

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SECTION I

1.0. DESCRIPTION OF SERVICES

1.1. General Scope. This is non-personnel services contract to provide preventative maintenance and repair services for air compressors (DOES NOT INCLUDE BREATHABLE AIR SYSTEM COMPONENTS) and associated air dryers. The Government shall not exercise any supervision or control over the contract service providers performing the services herein.

Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1.1. Overview Description of Services. The Contractor shall provide all management, personnel, equipment, supplies, facilities, transportation, tools, parts (identified herein), supervision, and other items and non-personal services necessary to perform preventative maintenance & repair of air compressors and associated air dryers as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this PWS. This includes the planning, coordination, and surveillance of all activities necessary to ensure disciplined work performance and timely resources application to accomplish all tasks contained in this PWS. The Contractor shall be responsible for maintaining communication with the Contracting Officer (CO) and the Contracting Officers Representative (COR), and to immediately notify both the CO and the COR of any problems that would prevent timely performance of this PWS. The contractor is responsible for and required to implement, and maintain management control systems necessary to plan, organize, direct, and control all activities under this PWS.

1.2. Background. Air compressors are located throughout JBER in various sizes, uses and manufacturers. The government relies upon commercial sources to provide the desired quality of maintenance services.

1.3. Objectives. The basic service objectives are: 1) Satisfactory performance of all services under this PWS consistent with all terms of the PWS and standard commercial practices, 2) Perform all services according to the timelines outlined herein, and 3) Provide all information required by the PWS and to notify the government of any additional issues affecting the health, safety or welfare of all JBER occupants related to the performance requirements of this PWS.

1.4. Scope. The contractor shall provide all management, personnel, equipment, manuals, tools, parts identified herein, transportation, supervision, and other items and services necessary to perform required preventative maintenance services as well as accomplishing service calls (routine and emergency) for air compressors and associated air dryers covered under this PWS. The contractor shall have experience in the maintenance, inspection, and repair of air compressors and associated air dryers. Work performed shall comply with all government and commercial standards as well as all manufacturer recommendations, federal, state, and local requirements for air compressors. The estimated workload quantities for the air compressors are located in Appendix 2 (Workload Estimates). This data is provided for estimating use only and any significant increase to the type (reciprocal or centrifugal), size (capacity/horsepower) or quantity will be addressed through negotiation. The actual location and make/model/serial numbers may change as equipment is moved and/or replaced. When this occurs contractor shall perform required services and include the new identification data on the checklist provided to the COR as required by Paragraph 1.7.1.2 of this PWS.

1.4.1. Contractor Cleanup: The contractor shall maintain and secure work areas in or near work sites, and storage areas and keep them free from accumulations of waste material and rubbish. Any hazardous or environmental waste generated from work performed shall be handled in accordance with Paragraph 4.27 of this PWS. Upon daily completion of the job, the contractor shall leave the work site and premises in a clean, neat, safe, and habitable condition free of stains. In addition, the contractor shall take proper precautions to safeguard the condition of items that need not be impacted by contractor operations.

1.5. Inherently Governmental Functions. The Contractor shall not perform inherently governmental functions IAW FAR Subpart 7.5.

1.6. Period of Performance. Refer to solicitation/contract for the period of performance.

1.7 . Specific Tasks. There are two specific task types: Preventative Maintenance and Service Calls. No work shall exceed 32 hours without CO approval.

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1.7.1. Scheduled Preventative Maintenance Services. Preventive maintenance performed on air compressors and associated air dryers shall be in accordance with the individual manufacturer’s recommendations to assure the continuous and proper operation. Preventative maintenance services shall be inclusive of all parts, materials and labor required to perform scheduled preventative maintenance tasks. Contractor’s preventive maintenance responsibilities include all air compressors and associated air dryers/components up to and ending at the first isolation valve connected to the main service line(s).

Contractor shall notify the COR in writing any time air compressors or associated air dryers require repairs that exceed the manufacturer’s preventative maintenance requirements, and provide an estimate of the time and parts/materials needed to complete work in the format at Appendix 3 of this PWS.

1.7.1.1. Preventive Maintenance Schedule. The contractor shall provide a Preventative Maintenance Schedule by month identifying quarterly and annual services to be performed in accordance with manufacturer’s recommendations on air compressors and associated air dryers listed in Appendix 4 for COR acceptance. The contractor shall provide the schedule to the COR no later than the 5th business day of contract award and annually upon entry into option years. As a minimum 44 air compressor units per month shall be scheduled for PM. Changes to the maintenance schedule shall be in writing to the COR and CO prior to performing preventive maintenance. In no case shall a required quarterly maintenance service be scheduled less than 80 calendar days from last completed inspection or exceed 100 calendar days from last completed inspection and annual PM shall not be scheduled at a frequency less than 355 calendar days between inspections.

1.7.1.2. Preventive Maintenance Checklist. Contractor shall develop and use a preventive maintenance checklist unique to each compressor type and size reflecting the manufacturer’s required frequency and preventive maintenance tasks to be performed along with the labor hours to complete and parts/materials costs. These checklists shall be filled in, according to the accepted schedule, at the time PM services are performed to include the location and serial number of air compressor receiving services. Contractor shall provide a copy of the completed checklists to the COR by the end of the 5th business day from completion of the work. In addition to completing the checklists, contractor shall maintain a maintenance logbook for work performed on each air compressor and associated air dryer, retained in the proximity of each air compressor, with the date inspections were performed, inspection findings and technician signatures annotated legibly in the logbook.

1.7.2. Service Calls. Service calls for the purpose of this contract are defined as the emergency and routine repair work outside preventive maintenance requirements for keeping all air compressors and associated air dryers operational. Contract shall respond to service calls in accordance with Paragraph 1.7.2.3 of this PWS.

1.7.2.1. Notification. The COR shall notify contractor by a method agreed to by both parties and provide a reference number for each service call request. Contractor shall utilize this reference number to track service call status to completion, and shall be referenced on all parts/materials requests and invoices. Contractor shall provide a time frame for service call response to the COR at the time request is made. In the event contractor is delayed or unable to keep the scheduled appointment, the contractor shall notify the COR no later than the end of the business day a delay becomes known. The contractor’s field service technician responding to a service call shall record arrival to and departure from work site date/times in the air compressor maintenance logbook.

1.7.2.2. Service and Repair Call Delays. When delays due to government actions, or needed parts not being readily available are encountered, contractor shall leave the equipment in a safe condition in compliance with OSHA lockout/tag-out requirements and procedures identified in the contractor’s quality control plan. The contractor shall immediately notify the COR of delayed repairs and provide an estimated time of repair within one (1) business day for routine service calls, and one

(1) hour for emergency repairs.

1.7.2.3. Service Call Categories. Contractor shall, as a minimum, respond to emergency and routine service call categories identified below.

1.7.2.3.1. Emergency Service Call. Emergency Service Calls for the purpose of this contract are identified as failures or deficiencies that constitute an immediate safety issue, health hazard, risk of property damage, or threat to the environment; or threaten to disrupt activity, operations, and/or training missions. The Contractor shall respond to emergency calls within two

(2) hours of COR or CO notification, including after normal duty hours, weekends and federal holidays, and complete required work to a point of safe utilization not to exceed three (3) hours with remaining work completed within three (3) business days under routine work.

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1.7.2.3.2. Routine Service Call. Routine service calls for the purpose of this contract are defined as those maintenance deficiencies that do not meet the criteria identified in paragraph 1.7.2.3.1. The Contractor shall respond to routine service calls within two (2) business days of notification and complete work within three (3) business days of notification. When parts cannot be acquired locally and must be placed on back-order, the contractor shall notify the COR when parts are received and complete pending work within three (3) business days from receipt of parts. Business days to complete service calls received before 1200 Noon (12:00 pm) shall begin on the day a call is received and service calls received after 1200 Noon begin the next business day.

1.7.2.4. Service Call Reports. Contractor shall submit an electronic service call status report compatible with Microsoft Office Excel or a format approved by the COR containing each service call by the reference number, type call, labor hours, parts/material costs, date received, current status, and date completed. This report shall cover the previous month’s activities and be provided to the COR no later than the 5th workday monthly prior to invoicing.

1.8. Invoicing. Invoicing shall be completed through Wide Area Work Flow (WAWF) monthly for the previous month’s performance. Service calls are considered complete when work is accepted and service call documentation is signed and dated by the COR or facility manager.

1.9. Authorized Personnel: The CO will provide the contractor with a listing of those personnel authorized to request and accept services for the government. The contractor shall only accept work requests from the individuals identified on the list.

The government is not liable for payment of work requests obtained from unauthorized personnel.

1.10. Minimum Qualifications. Workers skilled in the trade of preventative maintenance services, inspections, tests and repair of air compressors shall accomplish all maintenance work requirements under this contract. The contractor shall provide to the CO each employee’s training certificates (if any) as evidence of training or certification for qualification for work as described in this contract, no later than five (5) calendar days after to contract start date.

1.11. Deliverables. Below is a list of deliverables under this contract.

Support Area Title Reference

Management/ Technical Training Certificates/Manpower Reporting

As Stated in Section 4

Management Quality Control Plan As Stated in Section 4

Technical Reports Completed PM checklists As stated in Section 1, Paragraph 1.7.1.2

PM List of manufacturer’s recommended maintenance actions and frequencies

Submitted along with the first quarterly PM schedule as stated in Section 1, Paragraph 1.7.1.1

PM Schedule of Quarterly PM’s As Stated in Section 1, Paragraph 1.7.1.1

Technical Reports Routine/Emergency Service Call Reports

As Stated in Section 1, Paragraph 1.7.2.5

Turn in deliverables to the COR and a copy to the Contracting Officer

1.11.1 Data. The Government has unlimited rights to all deliverables of this contract.

1.11.2 Inspection. Deliverables will be inspected by the Government based on content or frequency of reports.

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SECTION II

2.0 SERVICE SUMMARY

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement.

These thresholds are critical to mission success.

Performance Objective

PWS Paragraph Performance Threshold Method of Surveillance

SS-1. Quarterly Preventative Maintenance Schedule

Section I, Paragraph 1.7

No more than 3 defects per quarter.

Periodic Inspection Random Inspection

SS-2. Perform Preventative

Maintenance.

Section I, Paragraph 1.7.1, 1.7.2 and 1.7.3

No more than 3 defects or 1valid complaint per quarter.

Periodic Inspection Customer Complaint Random Inspection

SS-3. Service Call Repairs (Including Emergency

Calls)

Section I, Paragraph 1.7.2 and

1.7.3

No more than 3 defects or 1valid complaint per quarter.

Periodic Inspection Customer Complaint Random Inspection

SS-4. Submit maintenance and repair reports timely and accurately

Section I, Paragraph 1.10.

No more than 3 defects or 1valid complaint per quarter.

Periodic Inspection Customer Complaint Random Inspection

2.1 Periodic Inspection: This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s incorporated QPMS, PWS paragraph 1.7.1. Periodic surveillances will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted based on quality trends. The QPMS or modified version thereof shall be used for COR scheduled inspections and the results documented.

2.1.1 Any unsatisfactory inspection (defect) results shall be recorded and the Contractor shall re-perform the service within two (2) hours after notification.

2.1.2 Exceeding the performance threshold for any of these performance objectives in any one month period shall result in a warning or letter of concern from the CO.

2.1.3 Exceeding the performance threshold of these performance objectives, in any combination for any two, or more consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting with the Multi-functional Team (MFT). All remedies shall be IAW the Federal Acquisition Regulation (FAR) 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.2 Customer Complaints: The COR will receive and investigate complaints. The COR shall be responsible for initially validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement between the COR and the Contractor. Validated customer complaints shall be re-performed within two (2) hours of notification, if performance can be completed without detrimental impact on customer.

2.2.1 Exceeding the performance threshold for performance objectives in any one month period shall result in a warning or letter of concern from the CO.

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2.2.2 Exceeding the performance threshold for performance objectives for any two, or more consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting with the MFT. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.3 Random Inspection: Random Inspection is a COR evaluation method designed to evaluate some part, but not all, of the contract requirement being monitored. Using random surveillance, any occurrence of a contract requirement is as likely to be evaluated as any other occurrence. With this type of surveillance, the Contractor is unable to guess which occurrences of work are most likely to be evaluated. Evaluations are conducted by the COR. Results are compared to performance standards to check conformance. Any unsatisfactory inspection results shall be recorded and the Contractor shall re-perform the service within a reasonable time as determined by the CO.

2.3.1 Exceeding the performance threshold for any of these performance objectives in any one month period shall result in a warning or letter of concern from the CO.

2.3.2 Exceeding the performance threshold of these performance objectives, in any combination for any two, or more consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting with the Multi-functional Team (MFT). All remedies shall be IAW the Federal Acquisition Regulation (FAR) 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance

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SECTION III

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1. Government Furnished Services. The Government will provide the following limited services: emergency medical, security, telephone, utilities, and access to information.

3.1.1 Emergency Medical Services. For fire, police and medical emergencies, contractors shall phone 911. All mishaps will be promptly reported to the base safety office through the CO/COR.

3.1.2 Security Police and Fire Protection. Phone number for 673rd Security Forces Squadron, 552-4444; Fire Protection, 911.

3.1.3 Utilities. The Government will provide all electricity, water and sewage at no additional cost to the Contractor. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish requirements under this PWS.

3.2 Government Furnished Materials. The Government will provide the following if available: access to relevant Government organizations, information and documentation, manuals, texts, briefs, and associated materials as required; i.e., Standard Operating Procedures and Policies, Government Publications.

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SECTION IV

4.0 GENERAL INFORMATION

4.1 Recognized Holidays. Contractor is required to perform emergency service calls on holidays.

New Year’s Day Martin Luther King Jr’s Birthday Presidents Day Good Friday * Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

*If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on Sunday, it will be observed on the following Monday. *Good Friday is not observed as a Federal Holiday. Contractor shall notify CO/COR in writing no less than one week in advance if they elect to observe the holiday.

4.2 Hours of Operation. The contractor shall be available to respond on a 24 hour-a-day basis, including weekends, holidays, and other non-duty periods and shall be prepared to sustain continuous operations when directed by the CO/COR or as dictated by mission requirements. The majority of preventative maintenance and service calls are expected to be performed during normal business hours on JBER which are 0730 to 1630, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Deployments, mobilizations, or natural disasters may require expanded operating hours. In the event regular service schedules fall on a Federal holiday, services shall be performed on the next work day or as scheduled by

CO/COR.

4.3 Place of Performance. The work to be performed under this contract will be performed at Joint Base Elmendorf- Richardson and all associated facilities/areas outlined herein.

4.4 Contract Manager:

4.4.1 The Contractor shall provide a contract manager and alternate(s) who are knowledgeable of Air Compressor and Air Dryer maintenance. The Contractor shall submit the name, address, telephone number and a resume of the Project Manager to the Contracting Officer within two days of contract start date. The list shall be kept current throughout the life of the contract.

4.4.2 The contract manager or alternate(s) shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

4.4.3 The contract manager or alternate(s) shall be available within two (2) hours to meet on the installation with Government personnel designated by the CO to discuss problem areas.

4.4.4 The contract manager and alternate(s) shall be able to read, write, and speak English.

4.5 Contractor Employees:

4.5.1 Alcohol/Drug Use. The consumption of alcoholic beverages or illegal drugs by Contractor personnel, while on duty, is strictly forbidden. The Contractor shall immediately remove any employee who is under the influence of alcohol or drugs.

Smoking shall be allowed in designated areas only. Smokers shall follow all rules/procedures/guidelines of JBER.

4.5.2 Appearance. Due to interaction with Distinguished Visitors, Contractor personnel shall present a neat appearance.

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4.5.3 Certifications. Contractor employees shall have current and valid professional certifications and licenses required to perform the work in this PWS. All certification and licensing requirements by Federal, State, and local agencies shall be complied with at the Contractor's expense.

4.5.4 Employee Training. The Contractor shall give all training required to meet requirements of the PWS unless otherwise specified within the PWS or as otherwise approved by the CO. The Contractor shall maintain training and experience records for each employee during the period of this contract that reflect sufficient personnel are qualified to accomplish all tasks required by this contract. Provide status of employee training upon Government request.

4.5.5 English Language. Employees who deal directly with customers will be required to effectively communicate with the customers in English. This requirement is strictly for the purpose of efficiently performing the contract tasks. The Contract Manager will be required to read and write English.

4.6 Use of Government Employees.

4.6.1 Conflict of Interest. The Contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. In addition, the Contractor shall not employ any person who is an employee of the Department of the Defense if such employment would be contrary to the policies contained in AFI 64-106, Chapter 1, Industrial Labor Relations Activities.

4.6.2 Employment of Spouses/Dependents. The Contractor shall not employ any person who is a spouse or dependent child of a Department of the Air Force or Department of Army employee (either military or civilian) when such employee would be placed in a conflict of interest or appearance of a conflict of interest by virtue of such employment.

4.6.3 Off-duty Military Personnel. The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to reorder to active duty. The abrupt absence of these personnel could adversely affect the Contractor's ability to perform. However, their absence at any time shall not constitute an excuse for nonperformance under this contract.

4.7 Identification of Contractor Employees. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

4.8 Organizational Conflict of Interest (OCI). Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Part 9.5. In the case of any potential OCI or PCI, the contractor shall immediately notify the CO and consult FAR Part 9.5 for more information.

4.8.1 Access To and Use of Government Information. If the Contractor, in the performance of this contract, obtains access to information such as plans, policies, reports, studies, financial plans, or data which has not been released or otherwise made available to the public, the Contractor agrees that without prior written approval of the Contracting Officer, it shall not: (a) use such information for any private purpose unless the information has been released or otherwise made available to the public, (b) compete for work based on such information after the completion of this contract, or until such information is released or otherwise made available to the public, whichever occurs first, (c) submit an unsolicited proposal to the Government which is based on such information after such information is released or otherwise made available to the public, or (d) release such information unless such information has previously been released or otherwise made available to the public by the Government.

4.8.2 Access To and Protection of Propriety Information. The Contractor agrees that, to the extent it receives or is given access to proprietary data, trade secrets, or other confidential or privileged technical, business, or financial information (hereinafter referred to as “proprietary data”) under this contract, it shall treat such information in accordance with any restrictions imposed on such information. The Contractor further agrees to enter into a written agreement for the

Page 12 of 29 FA5000-17-R-0005 protection of the proprietary data of others and to exercise diligent effort to protect such proprietary data from unauthorized use or disclosure.

4.8.3 Non-Disclosure Agreement. In addition, the Contractor shall obtain from each employee who has access to proprietary data under this contract, a written non-disclosure agreement which shall provide that employee shall not, during his/her employment by the Contractor or thereafter, disclose to others or use for their benefit, proprietary data received in connection with the work under this contract. The Contractor will educate its employees regarding the philosophy of Part 9.505-4 of the Federal Acquisition Regulation (FAR) so that they will not use or disclose proprietary information or data generated or acquired in the performance of this contract except as provided in this PWS.

4.8.4 Subcontracts. The Contractor shall include this or substantially the same clause, including this paragraph, in consulting agreements and subcontracts of all tiers. The terms “Contract,” “Contractor,” and “Contracting Officer,” will be appropriately modified to preserve the Government’s rights.

4.8.5 Disclosures. If the Contractor discovers an organizational conflict of interest or potential conflict of interest as contemplated by FAR 9.5 before or after award, a prompt and full disclosure shall immediately be made in writing (before award if applicable) to the Contracting Officer. This disclosure shall include a description of the action the Contractor has taken or proposes to take in order to avoid or mitigate such conflicts.

4.8.6 Remedies and Waiver. For breach of any of the above restrictions or for non-disclosure or misrepresentation of any relevant facts required to be disclosed concerning this contract; the Government may terminate this contract for default, disqualify the Contractor for award or for subsequent related contractual efforts, and pursue such other remedies as may be permitted by law or the contract. If, however, in compliance with this paragraph, the Contractor discovers and promptly reports an OCI or potential OCI subsequent to contract award, the CO may terminate this contract for the convenience of the Government if such termination is deemed to be in the best interest of the Government.

4.8.7 Modifications. Prior to contract modification, when the PWS is changed to add new work or the period of Performance is significantly increased, the CO may require the Contractor to submit either an OCI disclosure or an update of the previously submitted disclosure or representation.

4.9 Privately Owned Vehicles. Each Contractor employee driving a privately owned vehicle on the installation must carry minimum liability insurance as required by the State of Alaska. Contractor employees shall adhere to all posted speed limits and shall not use hand-held cellular telephones while driving on the installation for phone calls or texting. Use of seatbelts is mandatory. Any Contractor employee cited for driving under the influence will have their driving privileges immediately revoked for a period to be determined.

4.10 Safety Equipment. The contractor is solely responsible for compliance with OSHA standards for the protection of their employees. The CM shall ensure specific safety requirements in AFOSH standards and Air Force technical orders are complied with by contractor personnel when non-compliance would clearly present the potential to harm or damage Government resources. (See AFI 91-301, paragraph 9 and AFI 21-101 paragraph 2.16.) The Air Force is not responsible for ensuring that contractors comply with “personal” safety requirements that do not present the potential to damage Government resources. The contractor shall furnish personal safety equipment for its employees in performance of this contract. Safety equipment includes but is not limited to shoes or boots, eyewear, respirators, and gloves and any other equipment necessary IAW applicable regulations.

4.11 Safety Threats. The Contractor shall not employ persons for work on this contract if such employees are identified to the Contractor by the CO as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

4.12 Substance Abuse Testing. Contractor employees shall be subject to substance abuse testing as a result of a mishap investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. The CO/FC may identify the employees to be tested and the drugs and substances for which those employees must be tested. The service provider shall accomplish the specified testing using a certified (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/ Substance Abuse and Mental Health Services Administration (SAMHSA) certification) medical substance abuse testing facility within 24 hours. If alcohol is suspected, security forces will be contacted for immediate

Page 13 of 29 FA5000-17-R-0005 investigation. Results of the test(s) shall be provided to the Government solely for the purpose of completing an investigation.

4.13 Contractor Identification. The Contractor shall ensure all employees are clearly identified as Contractors through the wear or display of clothing bearing the name of the company, or wearing of badges that contain the company name and employee name.

4.14 Security Requirements: The contractor shall abide by JBER security requirements.

4.14.1 Contractor Access to Air Force Installations.

4.14.1.1 During performance of the contract, the Contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the worksite. The contractor shall comply with all requirements and procedures IAW AFI 31-101, Integrated Defense, AFMAN 31-113 Installation Perimeter Access Control and JBERI 31-113 Base Access Program. All documentation shall be submitted at the post-award conference. Immediately upon termination of employment or contract, all Government issued passes and/or ID cards shall be turned in to the CO.

4.14.1.2 The contractor shall contact Air Field Management Office (AFM) at 552-2444/2366/2107 Bldg. 11368 to schedule Airfield Driving Training. This process is required for all contractors needing access to facilities in the airfield area. Airfield driving training is an annual requirement and gate access codes are provided upon completion of training. The gate codes are controlled and may not be shared with individuals that have not accomplished training. If codes are given to personnel without the training it will result in security violation.

4.14.2 Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

4.14.3. Contractor Vehicle Access. All contractor vehicles are required to enter JBER through the Post Road gate for mandatory vehicle inspections.

4.14.3 Manpower Reporting. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October.

4.15 Key Control.

4.15.1 Procedures. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

4.15.2 Lost/Duplicated Keys. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

4.15.3 Authorized Use. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

http://www.ecmra.mil/

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4.15.4 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

4.16 Military Personnel. The Government retains the option to assign military representatives on a full or part time basis at all contracted sites as deemed necessary for reasons, such as, to receive training, to assist in contingency efforts at site, or to evaluate site performance (not inclusive). The presence of military personnel shall in no way diminish the Contractor’s responsibility to provide the operation services specified in this PWS.

4.17 Labor Disruptions. The Government reserves the right to take over performance of this contract in the event of a labor strike, bankruptcy, default or period of non-performance by the Contractor’s employees. In such events, the services will be performed exclusively by Government personnel and not a mix of Government and non-striking Contractor employees. At the direction of the CO, the Contractor agrees to remove its non-striking work force from the performance site and not interfere in any way with Government performance. The Contractor further agrees, under such circumstances, to permit the Government to use any essential Contractor-furnished property. The Government will not compensate the Contractor for performance during this period.

4.18 Quality Assurance. The Government shall evaluate the Contractor’s performance under this contract in accordance with the Government Performance Plan (provided under separate cover). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

4.18.1 Quality Control Plan (QCP). The Contractor shall develop and maintain an effective quality control program to ensure services are performed IAW this PWS, applicable laws and regulations and IAW best commercial practices. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services with special emphasis placed on those services listed in Section 2 of this PWS. The Contractor’s quality control program is the means by which it assures itself that the work complies with the requirement of the contract. The QCP shall be submitted to the CO no later than 30 days after date of contract (ADC). After acceptance of the quality control plan the Contractor shall receive the contracting officer’s acceptance, in writing, of any proposed change to his QC system.

4.18.2 Performance Measurement. The contractor's QCP shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide methods for evaluation of the selected characteristics. The contract involves varying quantities of ordered and recurring maintenance work and the contractor shall structure the QCP to adjust to the work load. The QCP shall contain process control and process performance measurement procedures to include how the contractor plans to effect preventative actions and corrective actions, as opposed to reliance on Government or customer identification of deficiencies prior to resolving the problem. The QCP shall be updated as needed and the contractor shall notify the CO in writing of any proposed change to the QCP 30 days before the proposed effective date of the revision. The contractor shall not implement any requested change prior to review and approval by the CO.

4.18.3 Communication and Resolving Conflict. The QCP shall contain methods of direct and indirect communication with the Government regarding performance of the Contract. Communication shall include conferences, briefings, scheduled and unscheduled meetings with the Government, review and analyses of key process indicators, analyses of process deficiencies, and problem resolution. Partnering and alternate dispute resolutions are the Government preferred processes for problem resolution.

4.18.4 Customer Feedback. The QCP shall contain a customer comments processing and feedback system for identification and correction of validated complaints and to provide feedback to the CO and to the customer of corrective action(s) taken. The QCP shall describe how customers or other interested parties may identify problem areas or situations and what processes shall be used to resolve or remedy the situation. The QCP shall address the compatibility of the customer comment program with the reporting and communications systems of the QCP. The QCP shall also address how the method for customer comment chosen by the contractor is to be easily accessed by the CO/COR. The QCP shall address how the customer comment program shall be publicized and how customers will be educated allowing them to understand and readily use the system described.

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4.18.5 Inspection System. The contractor's QCP shall establish an inspection system covering all services required under this contract. The QCP shall specify areas to be inspected on both a recurring or unscheduled basis and the title of the individual who will do the inspection. It shall contain specific Quality Control (QC) techniques for contract services identified in the PWS. The QC methods shall be comprehensive and adaptable to the reporting systems of the QCP. The contractor’s QCP shall address documentation of all contractor QC, process control, process measurement and output indicator checks, contract QC inspections and corrective actions taken by the contractor. The contractor shall maintain logbooks on site of recurring work performed. Documentation shall be maintained by the contractor throughout the term of this contract.

4.19 Multifunction Team (MFT). The Contract Manager with the Contracting Officer, Contract Administrator, COR personnel, and other Government personnel shall meet on a regular basis. The team will establish how often meetings are needed based on contract complexity. The Contractor may request a meeting with the Contracting Officer when the Contractor believes such a meeting is necessary. If the Contracting Officer or Contract Administrator deems necessary, written minutes of any such meetings shall be recorded by the Contract Administrator in the contract file and signed by the Project Manager and the Contracting Officer or Contract Administrator. If the Contractor does not concur with any portion of the minutes, such nonoccurrence shall be provided in writing to the Contracting Officer within 10 calendar days following receipt of the minutes.

4.20 Contract Discrepancies. The Government COR or CO will periodically evaluate the Contractor’s performance using the methods of surveillance listed in Section II – Service Summary of the PWS. Government personnel will record all surveillance observations. When an observation indicates defective performance, the COR will require the Contract Manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance. If the Contractor challenges the validity of any observation, and the COR and Contract Manager cannot come to an agreement, the complaint in question shall be forwarded to the Contracting Officer for resolution. The preferred method of dealing with any valid observation is re-performance, if possible, and at no additional cost to the Government. Repeat observations or an incident that violates safety or environmental regulations shall require the COR to instigate a Corrective Action Report (CAR) through the Contracting Officer. The Contractor shall be given three (3) business days to respond in writing to the CAR with either an explanation on why it disagrees with the CAR or with its concurrence with the CAR, any disciplinary action taken, and a mitigation plan to avoid repeat occurrences.

4.21 Contractor Furnished Property and Services. Except for those items or services specifically stated to be Government-furnished in Section III and any appendixes, the Contractor shall furnish everything required to perform this contract in accordance with all of its terms. The following mentioned requirements are not all inclusive of the Contractor furnished items and services required in the performance of this contract. All CFP shall be marked clearly and permanently with the contractor's name or company logo for ready identification. Contractor vehicles shall be clearly identified with the contractor’s name, telephone number, and the vehicle identification number on both sides. The contractor shall be responsible for ensuring that all contractor owned vehicles are properly licensed and registered IAW state, local and installation regulations. Facilities required by the contractor to supplement those provided as Government furnished shall be obtained at the contractor’s expense. The contractor shall not place, construct, or otherwise provide additional facilities on the Installation without prior written CO approval.

4.21.1 Contractor Furnished Property Listing. The contractor shall provide, at full contract performance start date, a listing of all CFP that will be located on the JBER that is in conformance with their contractor Furnished Equipment and Property Plan. The contractor shall provide an updated list within 10 workdays to the CO or COR each time the inventory is changed.

4.21.2 Property Condition and Contract Performance. The contractor shall maintain all contractor equipment in a safe condition suitable for its intended use. The contractor shall not use any Government owned tools, materials, or parts to maintain contractor equipment without prior written approval of the CO. CFP or items, inoperable or unserviceable for whatever reason including failure to meet federal, state, or local safety requirements, shall be removed from JBER within 10 workdays after failure. The condition of CFP shall not relieve the contractor of any responsibility to provide services as required in this contract. The contractor shall immediately notify the CO/COR, in writing, of circumstances regarding delay of work due to material problems.

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4.21.3 Removal of Contractor-Furnished Property. Within 10 workdays after the completion or termination of this contract, the contractor shall remove all CFP from JBER.