PWS_--_28_June_17_(Master_AFEC_II_PWS).docx

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AFEC PMEL II - DRAFT Solicitation (Revised) Federal contract opportunity
Solicitation number
FA4890-17-R-0011
Issued by
Department of the Air Force Air Combat Command

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PERFORMANCE WORK STATEMENT

FOR

AIR FORCE ENTERPRISE CONTRACTED PRECISION MEASUREMENT EQUIPMENT LABORATORIES

(PMEL) II SERVICES

FA4890-17-R-0011

AFEC PMEL II

28 June 2017

1 October 16

TABLE OF CONTENTS

SECTION A DESCRIPTION OF SERVICES

1.0 Scope of Work

PAGE NO.

1.1Areas of Responsibility
1
2.0Program Management and Administration
1
2.1Program Management
1
2.2Program Management Reports
3
2.3Information Management
4
2.4Quality Management System
4
2.5Program Management Review Meetings
6
3.0Certification
6
3.1PMEL Certification
6
3.2Self-Assessment Communicators
6
4.0Information Technology (IT) Asset Management (ITAM)
6
4.1PMEL Management Information System (MIS)
7
5.0Production Control
7
5.1Scheduling Function
7
5.2Hand Receipt
8
5.3Maintenance Priorities
8
5.4Overdue Test, Measurement and Diagnostic Equipment (TMDE)
9

5.5 TMDE Coordinators and Coordinator Training

5.6 TMDE Collection Point
10
5.7 Pick-up and Delivery
10
6.0Logistics Management
10
6.1Material Management
10
6.2Property Control Administration
11
6.3Transportation Support
12
7.0Maintenance Management
14
7.1General
14
7.2Turnaround Time (TAT)
15
7.3War Reserve and Mobility (WRM) Equipment
16
7.4TMDE Calibration
16
7.5TMDE Certification
16
7.6TMDE Repair
17
7.7Modification and Inspection
18
7.8On-Site TMDE Maintenance
19
7.9Transportable PMEL Standards
19
7.10Quality Control
19
7.11Inspection Records
19
8.0Environmental, Safety, and Occupational Health (ESOH) Program
20
8.1Specific Environmental Requirements
20
8.2Specific Safety and Health Requirements
20
8.3Contractor Liability
21
9.0Facility Maintenance
21

1 October 16 i ii

Facility Manager21
Facility Records22
10.0Housekeeping and Custodial Services22
11.0Performance of Services during Crisis Declared By the National Command Authority or Overseas Combatant Commander23
12.0Applicable Publications and Forms23
General23
Publications Function23
Technical Order Distribution Office (TODO)23
SECTION BSERVICE SUMMARY (SS)
1.0SS Narrative25
Purpose25
Components25
Nonconformance25
Quality Assurance Surveillance Plan (QASP)25

Right to Surveil 25

Third Party/External Inspections25
2.0Performance Evaluation25
2.1 Evaluation 26
3.0SS Table27
SECTION CGOVERNMENT FURNISHED PROPERTY AND SERVICES
1.0General Information28
2.0Government Furnished Property28
Facilities28
Government Furnished Equipment (GFE)28
Government Furnished Materials29
Government Furnished Tools29
Information Technology (IT) Asset30
3.0Programs30
Bioenvironmental Engineering30
Safety30
Industrial Hygiene30
Hazardous Materials and Waste31
Security31
Morale, Welfare, and Recreation (MWR)31
Postal/Installation Distribution31
Emergency Medical Services31
Grounds Maintenance31
Specialized Training31
Transportation31
Jet Engine Test Stand (JETS) Tow Vehicle31
4.0Civil Engineering31
Utilities31
Refuse Collection31
Pest, Insect, and Rodent Control31
Real Property Maintenance32
Base Civil Engineer Mission Support-Services32
5.0Communications32
Local Area Network (LAN), Internet, and Electronic Mail32
Telephone32
6.0Training32
SECTION DGENERAL INFORMATION
1.0Transition33
Phase-In33
Joint Inventories33
Phase-Out34
2.0Personnel34
Program Manager34
Quality Manager35
PMEL Manager35
Quality Control Personnel36
Technician36
Additional Personnel Requirements36
3.0Employee Training37
Training Responsibility37
Training Records37
Apprentice Training Program38
4.0Hours of Operation38
Customer Service Hours38
Recognized Holidays38
Emergency Services38
5.0Security39
Visitor Group Security Agreement (VGSA)39
Clearance Requirement39
Notification40
Security Manager Appointment40
Pass and Identification Items40
For Official Use Only (FOUO)40
Reporting Requirements40
Physical Security40
Classified Material40
Controlled/Restricted Areas41
Key Control41
Replacement41
Lock Combinations41
Computer Security (COMPUSEC)42
Information Security (INFOSEC)42
Privacy Act42
Operations Security (OPSEC)42
Antiterrorism Training42
Contractor Consent to Background Checks42
Access to Installation During Force Protection Conditions (FPCONs)43
Property Protection43
6.0Government Observation43
7.0Conservation of Utilities43
Responsibility43
Environmental Controls43
8.0Records Management43
9.0Contractor Furnished Items and Services44
9.1Specific Requirements44

iv

SECTION E Appendix

App ADefinitions, Abbreviations, and Acronyms
App BContract Data Requirements List
App CPublications and Forms
App DGovernment Furnished Equipment
App EGovernment Furnished Material
App FGovernment Furnished Facilities
App GWorkload Data
App HBaseline Calibration Limitation Listing
App IIncentive Plan
App JKey Personnel and Qualifications
App KProposal Incorporations
App LService Security Agency Contact Information

v

SECTION A DESCRIPTION OF SERVICES

1.0 SCOPE OF WORK. The contractor shall provide all management, personnel, equipment, tools, materials, supervision, and other items and services necessary to perform the Precision Measurement Equipment Laboratory (PMEL) services as defined in this Performance Work Statement (PWS) except as specified in Section C, Government Furnished Property and Services. These services shall be provided for the workloads identified in Appendix G. The contractor shall provide support to Air Force activities, other Federal agencies, contractors, and security assistance programs in accordance with (IAW) AFI 25-201, Intra-service, Intra-agency, and Inter-agency Support AgreementsProcedures, AFI 21-113, Air Force Metrology and Calibration (AFMETCAL) Program, Technical Order 00-20-14, AFMETCAL Program, and this contract. The contractor shall perform to the standards set forth in this contract. Equipment may be added or deleted as determined by the government.

1.1 Areas of Responsibility. The scope of work encompasses the following technical areas: advanced electrical, electronics, electromechanical, mechanical, physics, optics, and thermal principles; mathematics and number systems; operating principles of complex and intricate Test, Measurement, and Diagnostic Equipment (TMDE) and laboratory standards; interpreting block, schematic, wiring and logic diagrams and technical data; troubleshooting techniques; calibration traceability, metrology techniques, laboratory practices, and planning; microprocessors; computer operational principles, language, and software; and use, care for, and repair of complex and intricate TMDE, laboratory standards, hand tools, and special tools. Collateral areas include contingency support, training, staffing, contract management, supply, transportation, civil engineering, budget, maintenance data collection, quality control and assurance, and integrated logistics feedback systems; communications and information systems, inter-service and inter-departmental support agreements; reimbursement procedures; equipment scheduling, production, and material controls; facility requirements; support equipment material management; and AFMETCAL Program functions and procedures.

2.0 PROGRAM MANAGEMENT and ADMINISTRATION

2.1 Program Management. At a minimum, the contractor shall provide program management that:

2.1.1 Provides a focal point and primary interface between the Strategic Sourcing Office (SSO) and all contractor-operated sites. The contractor will respond to Contracting Officer (CO) or SSO requests within 2 duty hours of receipt of government request.

2.1.2 Provides all electronic data exchanged between the government and the contractor in a format compatible with existing government-preferred software (currently Microsoft Office). The government will consider any cost-effective proposals submitted by the contractor detailing alternative or supplemental methods of data interchange.

2.1.2.1 Management Information Data Storage system (MIDS). The contractor shall provide access to program management information/metrics through a contractor website. The contractor shall provide remote system access to government-authorized users (25 personnel is minimum number requiring access) and provide training, as requested by the government, on how to access and retrieve data.

2.1.2.1.1. The contractor shall coordinate with the government on the content and format of the data/metrics which includes metrics used to track performance trends for key processes and outcomes of PMELs operated. All data shall be maintained for the life of the contract. The government will retain ownership of all records generated in the performance of this contract, and the contractor shall provide the data, in format specified, to the government upon request and at the end of the contract.

2.1.2.1.2. The contractor shall provide the government access to CDRLs, metrics, operation instructions (OIs), standard operating procedures (SOPs), quality control/quality assurance documentation (QMS, audit schedule, audit checklist/reports, root cause analysis), training records, and official contractor PMO letters at a minimum.

2.1.2.1.3. Quality control/quality assurance documentation (QMS, audit schedule, audit checklist/reports) and training records shall be accurate and updated on the MIDS within ten calendar days of completion.

2.1.3 Attends Government conferences, meetings, and program management reviews as required by the PWS. Travel costs for non-programmed meetings or travel that is requested by CO/SSO in excess of the normal FFP PWS-identified travel requirements are cost reimbursable when the reimbursement is agreed to by the CO/SSO in advance based on circumstances of the meeting or travel.

2.1.4 Identifies and recommends AFMETCAL Program process improvement and potential savings to the SSO.

2.1.5 The contractor shall identify, document, and notify the SSO of actual or potential contractor program management problems and deficiencies; report unresolved problems to the SSO. Promptly report site-specific problems affecting mission accomplishment to the operational reporting authority and SSO; resolve problems at local level whenever possible. Provide corrective actions for all Government-identified contractor program management problems and deficiencies IAW timeframes specified by the CO.

2.1.6 Establishes and maintains a property control system IAW FAR 45.5. This system shall be reviewed and, if satisfactory, approved in writing by the Government Property Administrator or representative.

2.1.7 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Precision

Measurement Equipment Laboratory (PMEL) services via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

2.1.7.1 Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.”

2.1.7.1.1 Reporting Period: Contractors are required to input data by 31 October of each year.

2.1.7.1.2 Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

2.1.7.1.3 User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

2.2 Program Management Reports. The contractor shall provide the following management reports IAW the PWS and Appendix B:

2.2.1 Reimbursable Expense Documentation Report. The contractor shall establish procedures to identify and report man-hour expenditures and on-site travel expenditures that are reimbursable to this contract. A monthly summary of time expended, costs for reimbursable expenses, and supporting documentation shall be submitted to the SSO for each organization supported (CDRL A001). The report shall be delivered not later than five workdays after the end of the month. Detailed support documentation shall be kept on file at each contractor-operated site and made available to the Contracting Officer Representative (COR), CO, or owning organizations upon request. Unless covered by a separate Sub-Contract Line Item Number (SLIN) in Schedule B of the contract, the following paragraphs shall be used to determine which customers are required to reimburse this contract unless otherwise directed by SSO.

2.2.1.1 Air Force units within the host-MAJCOM and those listed in AFI 25-201, Intra-service, Intra-agency, and Inter-agency Support Agreements Procedures, are not required to reimburse for labor or parts.

2.2.1.2 Other Department of Defense (DoD), Federal agencies, and commercial entities are required to reimburse for contract labor, parts and material, commercial calibration and maintenance, and locally procured calibration standards obtained for the sole purpose of providing other DoD units support, and travel associated with on-site calibration/maintenance.

2.2.2 Provide Financial Management Report. Document financial information to reflect current and previous fiscal year contract cost data, projected funding requirements, and site- specific expenditures (CDRL A002).

2.2.3 Technical Reports. The contractor shall provide technical reports as required by the CO. These are estimated not to exceed twelve per year. The size of the reports shall vary and correlate to the complexity of information and detail requested from the CO (CDRL A003).

2.3 Information Management. The following administrative tasks shall be performed by the contractor at each contractor-operated site:

2.3.1 Establish an administrative system/process to control, distribute, file, and suspense all maintenance reports, technical publications, and correspondence.

2.3.2 Disposition of Records, Files, Documents, and Work Papers. All official records (regardless of media) as defined in 44 U.S.C. Part 3301/AFI 33-322, paragraph 2 or required by provisions of a mandatory directive listed in Appendix C, Applicable Publications and Forms (that are the responsibility of the contractor) are the property of the U.S. Government and shall remain so upon termination or completion of this contract. The contractor shall comply with AFI 33-322, Records Management Program, by using the Air Force Records Information Management System (AFRIMS), provided by the Air Force to develop a file plan to systematically catalogue, identify and otherwise manage all official records it has responsibility for, including those inherited/transferred from the owning Air Force/Government organization. All official records shall be maintained for the retention periods specified by the applicable records disposition authority/table and rule from AFRIMS Records Disposition Schedule (RDS). A Records Custodian (RC) shall be appointed in writing, and shall receive required training by the local Communications Squadron, within three months of full performance.

All contractor-generated records, documents, databases, other electronic media, and associated papers shall become government property and will remain in place upon contract termination or completion. Records, documents, databases, other electronic media, and associated papers shall be available for government review at all times. They shall be easy to locate, easy to read, and shall be kept current. Provide correspondence and reports using official formats approved by the government.

2.3.3 Submit projected budget requirements for the PMEL operation to the responsible unit resource advisors as required.

2.4 Quality Management System (QMS). In compliance with the contract clause entitled “Inspection of Services--Fixed Price” located at Part I, Section E of this contract, the contractor shall develop, document, implement, maintain, and continuously improve a single comprehensive Quality Management System that includes all locations operated by the contractor under this contract, regardless of task/delivery order. Quality Management system may also be referred to as Management System in some references. Utilize and comply with this PWS and TO 00-20-14. The QMS in its entirety shall be subject to review and acceptance by the government and is subject to be deemed unacceptable by the government whenever the contractor’s procedures do not accomplish their objectives. The contractor shall designate a Quality Manager. The contractor shall:

2.4.1 Develop a Quality Manual (QM) (CDRL A004) that shall address the requirements of TO 00-20-14, as well as policies, procedures which include a formal preventive action process, and document control at a minimum.

2.4.1.1 Documents required by the QMS shall be controlled. A documented procedure shall be established to define the controls needed to approve documents for adequacy prior to issue, to review, update and re-approve documents, to ensure current version is identified, and to prevent the unintended use of obsolete documents.

2.4.1.2 Records are a special type of documents and must be controlled. Records established to provide evidence of conformity to requirements and of the effective operation of the QMS shall be controlled. The contractor shall control records IAW paragraph 2.3.2.

2.4.2 Performance Evaluation. According to the “Inspection of Services” clause, FAR 52.246-4, the Government will evaluate the contractor’s performance under this contract. Primary tasks to be evaluated are listed in the SS TABLE (Section B of this PWS). For those tasks listed on the SS TABLE, the evaluators will follow the methods of surveillance specified. Government surveillance of tasks not listed in the SS using methods other than those listed in the SS (as provided for by the “Inspection of Services” clause) may occur during the performance period of this contract. Surveillance will be done according to standard inspection procedures or other contract provisions. Government personnel will record all surveillance observations.

2.4.2.1 COR/CO Access. Allow CORs access to work areas and data, provide support, and do not interfere with the CORs and other designated personnel in the performance of their official duties.

2.4.3 Provide adequate space to store equipment awaiting government surveillance and allow CORs access to work areas to include workbenches, desks, tools, calibration standards, and equipment on a non-interfering basis.

2.4.4 Perform all calibration process audits in the presence of the government COR. These calibration process audits shall be performed by the contractor's quality assurance personnel or qualified technician requested by the government.

2.4.5 The contractor shall be proactive and ensure that all contract compliance non- conformances discovered and reported by the contractor and/or government or their representative (such as third party), receive the appropriate and necessary corrective action.

2.4.5.1 The contractor shall rework outgoing defective equipment using the original job control number.

2.4.5.2 The contractor shall ensure all audits/inspections results are analyzed for performance trends. The contractor shall use data analysis tools appropriate for the specific pattern and trend analysis

2.4.5.3 Preventive actions will be performed across all PMELs operated by the contractor regardless of delivery order.

2.5 Program Management Review Meetings. The Program Manager or designated representative shall meet with the CO, SSO, COR, and other government personnel as deemed necessary. Written minutes of these meetings will be recorded and signed by the SSO. If the contractor does not concur with any portion of the minutes, the non-concurrence shall be provided in writing to the SSO within 10 calendar days of receipt.

3.0 CERTIFICATION

3.1 PMEL Certification. The contractor shall not receive any minor, significant or critical deficiencies, and maintain PMEL certification IAW TO 00-20-14, Section 7 and AFI 90- 201, The Air Force Inspection System. In addition, the following evaluation/certification tasks shall be performed:

3.1.1 Submit a written request for PMEL evaluation and certification to the SSO within 90 calendar days of the performance start date at each contractor-operated PMEL. At the discretion of SSO, the evaluation may be performed without notice.

3.1.2 Cooperate with Air Force Metrology/IG evaluators during their visits. Provide technicians, as requested by the Air Force Metrology evaluators, to perform Process and Product Assessments of TMDE selected for audit.

3.1.3 Acknowledge in writing any equipment evaluation deficiencies, root cause analysis and actions the contractor will take to resolve them and prevent their recurrence to the SSO/CO within 30 calendar days after receipt of the draft evaluation report. Notification shall include actions proposed to prevent a reoccurrence at all sites operated by the contractor under this contract. The contractor shall recommend possible problem resolutions if the deficiencies are beyond the contractor’s control.

3.1.4 Maintain copies of Air Force Metrology evaluation reports on file in the PMEL for the life of the contract.

3.2 Self-Assessment Communicators. The contractor shall accomplish Self-Assessment Communicators (SAC) assigned in the Management Internal Control Toolset (MICT) by the SSO. As part of the Commander’s Inspection Program, the contractor shall assess new or updated SACs within 30 days of publication or revision. The contractor shall report compliance or non-compliance with assigned SACs through MICT IAW AFI 90-201, including non-compliance identified during COR surveillances. Change in compliance status will be updated within 10 calendar days. The contractor shall email the Government COR office by 1600 local time the next duty day when an observation has been created/closed or a SAC has been locked for validation.

4.0 INFORMATION TECHNOLOGY (IT) ASSET MANAGEMENT (ITAM) The contractor shall administer, maintain, and use the PMEL MIS and other computer systems as developed and provided by the Government. The contractor shall appoint, in writing, IT Equipment Custodians (Primary and alternate) IAW AFMAN 33-153, Information Technology (IT) Asset Management (ITAM), who shall be responsible for inventory, risk analysis/type accreditation, and software libraries.

4.1 PMEL MIS. The contractor shall designate, in writing, a primary and alternate PMEL MIS system administrator. At a minimum, the contractor shall:

4.1.1 Ensure PMEL MIS data entries are complete and accurate IAW AFCSM 21-303, Precision Measurement Equipment Laboratory (PMEL) Automated Management System (PAMS), TO 00-20-14, and applicable calibration authority to include 33K-1-100-1, TO 33K-1-100-2 or appropriate Calibration Measurement Summary (CMS).

4.1.2 Establish and edit PMEL MIS user files. Local Administrators are responsible for assigning roles and permissions and must permit access to all PMEL MIS hardware and software modules to all personnel authorized by the SSO.

4.1.3 Load personnel data files to the PMEL MIS.

4.1.4 Identify and requisition additional PMEL MIS equipment when required and approved by the CO. Upon approval of the CO, the contractor shall be reimbursed for funds expended.

4.1.5 Perform external preventive maintenance (PM) on PMEL MIS hardware.

4.1.6 Perform system diagnostics and process repair actions through the Base Equipment Control Officer.

4.1.7 Be responsible for the content and accuracy of the MIS database.

4.1.8 Recommend possible improvements to the PMEL MIS functionality and identify PMEL MIS hardware/software deficiencies IAW AF Computer Systems Manual 21-303 Vol 2, through the SSO.

5.0 PRODUCTION CONTROL

5.1 Scheduling Function. The contractor shall establish a PMEL scheduling function IAW AFI 21-101 para 4.12.1.3.

5.1.1 Process TMDE Awaiting Maintenance (AWM) upon receipt from the customer using the PMEL MIS except as allowed in para 5.2.2, verify all PMEL MIS data entries and make corrections when necessary.

5.1.2 Manage the scheduling input within the following stipulations:

5.1.2.1 Accept equipment for scheduled maintenance within a period of 7 calendar days before or after the TMDE due date.

5.1.2.2 Unscheduled equipment shall be accepted on the date established between the customer and the contractor. The contractor shall provide customers a delivery date for unscheduled TMDE. The date provided shall be within 7 calendar days of the customer request.

5.1.3 Provide the status for TMDE received by the contractor-operated site as requested by the customer. The contractor shall notify customers whenever TMDE is placed in delayed status (telephone or email notification is adequate).

5.1.4 Advise the customer of a need for a calibration interval extension IAW TO 00-20-14 when mission requirements prevent delivery of an item to the PMEL. The contractor shall request calibration extension approvals from the SSO. Printed copies of requests and replies shall be maintained on file at the contractor-operated site for the life of the contract.

5.2 Hand Receipt. The contractor shall provide the customer with a TMDE hand receipt with a PMEL MIS generated job control number (JCN) for each item of TMDE delivered to the contractor-operated site. The contractor shall provide a hand receipt the day the TMDE is delivered.

5.2.1 The contractor shall return TMDE to customers who present a valid TMDE hand receipt. The contractor shall also establish procedures to return TMDE to customers who have lost or misplaced their TMDE hand receipt(s). The contractor’s procedures shall clearly demonstrate transfer of accountability for the TMDE from the contractor to the customer.

5.2.2 During periods the PMEL MIS is not available, the contractor shall establish a written process to positively control TMDE received between time of actual receipt and the generation of the PMEL MIS JCN. This process shall be documented in the QM (CDRL A004).

5.2.3 Items designated Next Higher Assembly (NHA) and other items that come in with end items requiring maintenance/calibration but in and of themselves do not require maintenance/calibration shall be accounted for in accordance with a documented policy ensuring accountability in lieu of a PMEL MIS generated hand receipt.

5.3 Maintenance Priorities. The contractor shall schedule and accomplish all TMDE according to the maintenance priority identified by the customer, at a minimum as routine, mission essential, or emergency. Requests for mission essential or emergency maintenance shall be received in writing from the customer. The contractor shall email, upon receipt, a copy of requests for mission essential and emergency maintenance to the Government COR office by 0800 local time the next duty day if received during other than normal duty hours.

5.3.1 Routine Maintenance. The contractor shall schedule and accomplish TMDE requiring routine calibration/repair during normal work hours.

5.3.2 Mission Essential Maintenance. The contractor shall schedule and work on mission essential items as required to certify the items by the customer’s documented need date, or until it has been determined that the item requires repair that cannot be accomplished in time to meet the need date. The contractor shall keep the customer apprised of the item’s status, and when requested, provide estimated completion dates/times.

5.3.3 Emergency Maintenance. The contractor shall schedule and place emergency items in work ahead of mission essential and routine items and work them continuously until completed and returned to the customer, or until it has been determined that the item requires repair that cannot be accomplished in time to satisfy mission requirements. The contractor shall keep the customer apprised of the item’s status.

5.3.3.1 The contractor shall accept requests for emergency maintenance at any time and respond at the PMEL within 1 hour. Up to 24 hours of contractor overtime (per occurrence) necessary to support emergency maintenance is authorized. The Government will reimburse the contractor for the cost of employee overtime expended in support of TMDE requiring emergency maintenance. The overtime will not be reimbursed if the SSO does not receive notification of overtime work by close of business the next duty day. The contractor shall obtain SSO approval for reimbursement prior to exceeding overtime in excess of 24 hours. Overtime reimbursement is cost reimbursable.

5.4 Overdue TMDE. The contractor shall contact customers who fail to deliver TMDE to the contractor-operated site on the scheduled input date. Contact shall be made via telephone or email within 1 workday of late delivery and shall provide the customer with a new delivery date for the TMDE.

5.4.1 The contractor shall submit a letter to the customer's maintenance supervision or equivalent when TMDE is not routinely delivered to the contractor-operated site on the new delivery date.

5.4.2 The contractor shall, unless a valid reason is provided by the customer (e.g., TDY, deployed, etc.) notify the SSO of customers who do not deliver the equipment within 15 calendar days of the letter being provided.

5.4.3 Deletion of overdue test equipment is not authorized without written request from the customer’s maintenance supervision or equivalent.

5.5 TMDE Coordinators and Coordinator Training.

5.5.1 The contractor shall maintain a current listing of TMDE coordinators in the PMEL MIS. The list shall include Owning Work Center (OWC) number, name and grade of primary and alternate TMDE coordinators, training date, address, email address, and telephone number(s).

5.5.2 The contractor shall provide TMDE Coordinator Training. Training shall be conducted at each contractor-operated site at least once each month whenever customer training requirements exist. The contractor shall document TMDE coordinator training on AF Form 2426, Training Request and Completion Notification or equivalent. A copy shall be provided to the TMDE coordinator.

5.5.3 The contractor shall maintain, revise, and update the TMDE Coordinator Guide that provides all information required to successfully transact business with the contractor- operated site. The Coordinator Guide shall also serve as a lesson plan when conducting TMDE coordinator training. In addition, the contractor shall provide the appropriate level of PAMs training based on the level of PAMs access provided to the customer. The contractor shall provide the coordinator a copy of the guide during initial training and as changes occur.

5.6 TMDE Collection Point. The contractor shall operate Collection Point at Eielson AFB. The contractor shall operate a Collection Point at RAF Lakenheath IAW AFI 21-101, para 5.13.10 when assigned. PMEL MIS will be utilized at the collection point and the requirements of Section A, para 5.0-5.4 shall be accomplished.

5.7 Pick-up and Delivery. The contractor shall establish and maintain a pickup and delivery service for TMDE at owning organization locations when assigned on a regularly scheduled basis. The pickup and delivery route is subject to change in order to meet mission requirements.

6.0 LOGISTICS MANAGEMENT. Provide and manage an efficient and cost effective logistics system that includes all materiel management, property control, and transportation functions necessary to support the operating locations.

6.1 Material Management. The contractor shall establish, document, and implement an effective and economical supply support function IAW applicable sections of AFI 23-111, AFH 23-123, AFMAN 23-122, and local procedures. In addition, the contractor shall:

6.1.1 Requisition materials and assets through the Air Force’s latest approved materiel management system, or commercial suppliers as appropriate to minimize equipment downtime and ensure best practices are applied.

6.1.1.1 Maintain a log of all parts ordered in the PMEL MIS.

6.1.2 Following coordination with applicable local personnel/resource advisors, provide purchasing capability for replacement parts/items not available through supply channels or when the government cannot provide them in sufficient time to meet mission requirements. Contractor purchased parts and items are cost reimbursable. For parts and items that exceed a unit price of $500, the contractor shall obtain SSO approval prior to executing the purchase in order to receive reimbursement.

6.1.2.1 Research and order all parts, materials and equipment required for the maintenance of items specified in this PWS. Research may include contacting OEMs or component vendors to verify that the replacement fulfills the form, fit and function of the original. If an exact replacement is unavailable, has a lengthy lead time or is not cost effective to procure, the contractor shall provide a proposal to the SSO for returning the equipment to full operational capability.

6.1.3 Some PMEL customers are required to reimburse for PMEL services including parts IAW AFI 25-201. Those customers are described in Section A, paragraph 2.2.1. There are two methods for these customers to provide the parts necessary to repair their TMDE. The preferred method is for PMEL to use the customer’s organizational account code to order parts, in which case the materials are automatically charged to the customer’s funds. The only other method requires the customer to order the parts identified by the PMEL and provide them to the PMEL once received. The contractor shall ensure proper accounting for parts requisitioned for reimbursable customers.

6.1.4 Prepare and process either AF Form 9, Request for Purchase IAW AFI 64-102 or a locally provided Government Purchase Card worksheet IAW AFI 64-117, Air Force Government-wide Purchase Card (GPC) Program, whichever is appropriate, to obtain commercial support (repair or calibration), equipment, or supplies. This includes procuring calibrations for workload designated as CONTRACT for the complex (Tinker AFB). The contractor shall obtain SSO approval prior to recommending a request for commercial repair or calibration support regardless of who funds the request.

6.1.5 Establish a reusable container storage area. Reusable containers shall not be stored in the calibration and repair area of the PMEL. Comply with the host base Reusable Container Program Manager requirements IAW AFI 24-203, Preparation and Movement of Air Force Cargo, Chapter 9.

6.1.6 Declare items that do not have any computed demand level, special level, projected use, or Government economic retention value as excess. Excess assets shall be redistributed or disposed of as follows:

6.1.6.1 Coordinate suggested Redistribution Order (RDO) actions with the SSO.

6.1.6.2 Turn in items assigned a National Stock Number (NSN) to Base Supply using procedures outlined in AFMAN 23-122.

6.2 Property Control Administration. The contractor shall provide and operate a property control system IAW FAR Part 52.245-1, Alternate 1. Submit a Property Control Plan IAW CDRL A005.

6.2.1 Perform a complete physical inventory during contract transition of all GFE and annually. Maintain 100% inventory accuracy for equipment and repairable assets. Provide reports of discrepancies; loss, theft, damage or destruction; physical inventory results; audits and self-assessments; corrective actions; and other property related reports (accurate as of 30 September) NLT 15 October of each year as directed by the Contracting Officer. The report shall be segregated by site. Maintain a complete report on file in the Government approved Contractor property management system. The supporting documentation at each site shall, at a minimum be IAW Federal Acquisition Regulation (FAR) 52.245-1.

6.2.2 Affix an Equipment Serial Number (ESN) to all non-EAID and pilferable property, control the property by the assigned ESN, perform equipment custodial responsibilities, and maintain auditable equipment authorization and in-use data records IAW FAR Part 52.245-1 (EAID equipment shall be labeled IAW with AFI 23-101, Chapter 5). These records shall become property of the Government and shall be made available upon request. All personal and Contractor owned property shall be clearly identified.

6.2.3 Obtain prior authorization from the CO for new non-EAID items and tools if contract funding is required. SSO approval is required for an order to be considered a reimbursable expense. The contractor shall submit requests for new authorizations only if they are advantageous to the government.

6.2.4 Utilize the Item Unique Identification (IUID) Registry, located on the internet at https://wawf.eb.mil/, to manage GFP valued at or more than $5,000 (Government acquisition cost) and those items less than $5,000 listed in the Low-Valued Property (LVP) tab of Appendix D. Affix tags/labels IAW MIL-STD-129P and MIL-STD-130M. Any deviations shall require CO approval.

6.2.5 Assign a Virtual UII for Legacy GFP currently in use or in stock, IAW the Virtual UII Guide.

6.2.6 Ensure newly contractor-purchased equipment and reparables meet the UID requirement IAW DFARS clause 252.211-7003.

6.2.7 Include manufacturer name, trademark or manufacturer code (from Cataloging Handbook H4-1 or H4-2, FEDLOG or industry standard), identifying number, and serial number, when applicable, in the identification marking.

6.2.8 Dispose of non-stock listed items IAW FAR 52.245-1. Life Cycle Logistics System. Manage all Government Furnished Equipment by utilizing a life cycle approach; life cycle system shall reflect all identifying characteristics of the asset. Listing shall be maintained in a real-time state current to 24-hours and used to program all replacement assets and budget preparation. Review and recommend replacement for each item reaching its life cycle within 1 October through 30 September of the following year.

6.3 Transportation Support. Provide and manage an efficient and cost effective transportation freight function to support the operating locations to meet the requirements of this PWS IAW TO 00-20-14 and AFI 24-203. In addition, the following transportation procedures shall be used:

6.3.1 Ship and receive equipment, when necessary to satisfy TO requirements, through Air Force transportation channels unless directed otherwise by specific program guidance or commercial transportation deemed more cost effective.

6.3.1.1 Conduct a pre-shipment or post-shipment inspection as appropriate for equipment shipped off-site to another facility for calibration or maintenance. The contractor shall update PMEL MIS to reflect the appropriate delayed status code. Ship and receive equipment, when necessary to satisfy TO requirements, through a commercial transportation method deemed most cost effective.

6.3.1.2 Coordinate all packing, crating, and cargo shipping requirements with the host base TMO. Contractor shall prepare shipping documentation using DD Form 1149, Requisition and Invoice/Shipping Document, IAW AFI 24-203, Attachment 2 and TO 00-20-14. Request shipping priorities commensurate with the maintenance priorities identified by the customer as defined in Section A, paragraph 5.3.

6.3.2 When using the TMO to transport equipment, prepare and track all shipment processing and movement IAW AFI 24-203, Preparation and Movement of Air Force Cargo and TO 00-20-14.

6.3.2.1 Deliver outgoing shipments to the TMO or the designated pick up point.

6.3.3 Ensure any equipment shipment using a commercial carrier is traceable.

6.3.3.1 Use of a commercial carrier may be considered a reimbursable expense, when approved by the SSO in advance.

6.3.3.2 When using a commercial carrier without going through TMO, the contractor shall:

6.3.3.2.1 Pack, mark, and label freight shipments to prevent damage and maintain serviceable equipment IAW appropriate special packaging instructions, FAR Part 47.305- 10, AFI 24-203 Chapter 8, and standard industry or commercial practices.

6.3.3.2.2 Comply with public law, policy, agreements and AFI 24-203, Chapter 4 when processing, handling, and shipping hazardous materials (HAZMAT) and hazardous waste.

6.3.3.3 Shipments made for the convenience of the contractor are not reimbursable.

6.3.4 Maintain a transportation control log in the PMEL MIS identifying all equipment transferred to another organization. Maintain current and accurate transportation documents for all equipment shipped to, or received from, another organization.

6.3.5 Establish procedures to validate and document destination receipt of all shipments based on the shipment priority used.

6.3.5.1 If unable to validate receipt within 15 calendar days of the shipping date, perform and document a follow-up with the delivery destination.

6.3.5.2 Initiate tracer action when follow-up indicates the shipment has not been received.

6.3.6 Upon receipt of equipment through TMO, unpack the shipment, conduct an inventory of the contents, and inspect for shipping damages.

6.3.6.1 Immediately notify the TMO if items are missing or damaged in shipment and provide all supporting shipping documents and carrier waybills to support a lost or damage claim against the carrier. When determined appropriate by the TMO, the contractor shall prepare a SF 364, Report of Discrepancy (ROD) providing specific information regarding the shipping discrepancies not later than 5 duty days following receipt, for the shipping organization and forward an information copy to AMIC/PLG. The contractor shall assist the Government Report of Survey Officer in the event a Report of Survey is required.

6.3.6.2 Contact the shipping organization via method acceptable to the shipper within 5 duty days to acknowledge receipt of the shipment. For missing or damaged equipment, the contractor shall contact the shipping organization within 1 duty day of receipt to report it. The contractor shall provide reasonable assistance to the shipping organization for their investigation upon request.

6.3.7 Comply with the delivering carrier’s claims procedures and time limitations on freight shipments not shipped through the TMO.

7.0 Maintenance Management.

7.1 General. The contractor shall operate calibration and repair areas as outlined in TO 00- 20-14. In addition, the contractor shall:

7.1.1 Accept responsibility for the calibration, repair, inspection, certification, and maintenance of all workload identified in Appendix G.

7.1.2 Operate the 400-cycle frequency generation device and the 28-volt AC to DC converter as required, and perform operator maintenance IAW the appropriate TO.

7.1.3 Monitor temperature and humidity recording devices in calibration and repair areas and when necessary, limit the use of TMDE affected by out-of-tolerance environmental conditions. While TO 00-20-14, Section 8 provides general guidance, the contractor shall abide by environmental operating limits established in commercial manuals or TOs for each item of TMDE. The contractor shall continue to calibrate equipment when laboratory environmental restrictions are exceeded, using equipment that is specified to perform calibration functions under a wide range of ambient environmental conditions. When environmental conditions are exceeded, both the standard and the unit under test shall be evaluated for environmental requirements.

7.1.4 Ensure optimum protection for components and instruments sensitive to electrostatic discharge as prescribed in TO 00-25-234.

7.1.5 Ensure proper operation, care, handling, and cleanliness of all TMDE serviced IAW TO 33-1-27, TO 33-1-32, TO 00-25-234, and specific TMDE technical data.

7.1.6 Ensure PM is accomplished on all GFE IAW equipment maintenance manuals and TO 00-25-234. The contractor shall document PM IAW TO 00-20-2. Access to PM schedules and completed documentation shall be made available for government inspection any time.

7.1.7 Submit a request for lateral support via MetWeb. For non-AF/ANG/AFRES customers, submit this request for calibration assistance to the SSO via e-mail.

7.1.8. Review, validate, and verify, IAW TO 00-20-14, the technical accuracy and adequacy of draft calibration procedures prepared and provided by AFMETCAL by the established due date or 45 days; whichever is shorter. One copy of the draft procedure and the contractor's comments shall be maintained on file in the PMEL for the life of the contract.

7.1.9 Continue to perform calibrations when technical order deficiencies are discovered, using other appropriate data, following the order of precedence for calibration authority as outlined in TO 00-20-14 paragraph 3.1.2.

Document all equipment calibration, maintenance, inspection, and repair actions in the PMEL MIS following guidance provided in TO 00-20-14, TO 00-20-2, TO 33K-1-100- 1, applicable CMS, and AFCSM 21-303. The contractor shall be responsible for the content and accuracy of maintenance data documentation and shall correct all discrepancies or errors identified by the government. Appropriate descriptive remarks shall be entered in the discrepancy and corrective action blocks in the PMEL MIS for all maintenance actions other than straight calibrations. When performing a limited calibration, the actual limitation shall be documented in the PMEL MIS.

7.1.10 Provide customer assistance to resolve customer TMDE related problems, which could include providing customers with the technical knowledge and support required to understand measurement, calibration, and laboratory processes; providing technical information on the care, capabilities and limitations of the customers TMDE; helping to determine calibration requirements; performing uncertainty analysis; and fault isolation involving TMDE.

7.1.11 Provide calibration support as directed by the SSO or the Repair Network Manager.

7.1.12 Participate in inter-PMEL comparisons and proficiency testing programs when requested by the government.

7.2 Turnaround Time (TAT). The contractor shall complete routine service on customer test equipment within a 14 calendar day TAT per end item, excluding authorized delay time (see Appendix A).

7.2.1 TAT starts as day zero when the contractor receipts the customer for the TMDE to be serviced. The TAT is concluded when the TMDE is available at the point where the customer can accept physical receipt of the TMDE.

7.2.2 Three additional calendar days of TAT are authorized for items on which the contractor performs a quality review (QR) when these three additional days will cause the TAT to exceed the 14 calendar day TAT requirement.

7.2.3 Additional TAT will be authorized for items scheduled in, or in AWM, Awaiting Quality Review (AQR), In Quality Review (IQR), or In Work (INW) status during COR surveillance and AFMETCAL evaluations. The allowance will be one (1) day for each day CORs or AFMETCAL auditors are on site.

7.2.4 The first day of authorized delay shall not be considered delay time. The day the item becomes workable shall be considered delay time. Items in authorized delay status for less than 8 consecutive duty hours shall not be counted as delay time.

7.2.5 The contractor may request an adjustment to TAT from the CO for the month when monthly input surges exceed 30 percent of the average monthly input for the last 6 months.

7.3 War Reserve and Mobility (WRM) Contingency Equipment Exemption (CEE) Equipment. The contractor shall calibrate WRM and CEE TMDE for deployment to meet national commitments up to and including a declared war. The contractor shall establish working relationships with supported organizations to help ensure not only WRM equipment requiring service but all supported equipment is processed through the PMEL in time to meet their deployment schedule.

7.4 TMDE Calibration. TMDE calibration shall be accomplished IAW TO 00-20-14 and the procedures set forth in TOs identified in TO 33K-1-100-2, TO 33K-1-100-2MT-0, applicable CMS, commercial data, and locally developed calibration procedures. At a minimum, the contractor shall:

7.4.1 Obtain the owning customer's approval before limiting the calibration of TMDE. Customer approval is not required when the limitation is directed by TO.

7.4.1.1 Contact the customer and determine their requirements, explain the limiting factors, and request approval to perform limited calibration. The contractor shall document the contact and keep the documentation with the item until the TMDE is returned to the customer.

7.4.1.2 Remove limited calibration on TMDE when requested by the owning customer. When this occurs, the contractor shall schedule the item for maintenance, make adjustments or authorized repairs, and recalibrate the item.

7.4.2 Accomplish repair IAW Section A, paragraph 7.6 in the event calibration cannot be completed due to a malfunction of the end item.

7.5 TMDE Certification. At minimum, the contractor shall:

7.5.1 Certify TMDE calibrations IAW TO 00-20-14.

7.5.2 The contractor shall not shorten calibration intervals except when directed by TO 00- 20-14 or to align intervals of items within a set without SSO approval. A one-time change to TMDE’s date due calibration, in order to separate scheduled maintenance of limited like items may be accomplished. This action shall be employed only to ensure that the customer's mission is not negatively impacted and shall not result in a permanent change to the calibration interval.

7.5.3 Maintain a master reference file of prepared calibration certificates, graphs, and charts for PMEL owned TMDE. The charts and graphs shall be maintained on file until the next scheduled calibration. For GFE, a working copy of the calibration certificate shall be maintained with the instrument if possible or shall be maintained in a separate working file.

7.6 TMDE Repair. The contractor shall inspect, troubleshoot, and repair TMDE to the maximum extent possible IAW instructions contained in applicable maintenance technical data and to the appropriate level as provided by the guidelines for…

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