PWS Hangar Door Maintenance 20110715-Final.pdf

PERFORMANCE WORK STATEMENT

FOR

MAINTENANCE OF CANOPY HANGAR DOORS,

BUILDING 285

15 July 2011

1.0 DESCRIPTION OF SERVICES

1.1. The Contractor shall provide all management, tools, supplies, equipment, transportation, man-lifts, and labor necessary to inspect, maintain and repair commercial/ industrial tip-up one piece canopy aircraft hangar doors in a manner that will ensure dependable and safe operation of the doors identified in this contract at Nellis AFB, NV. The Contractor shall be fully responsible for compliance with all base, local, state, national, and federal environmental/occupational safety laws, rules and regulations as referenced to include, but not limited to EPA, NFPA, NEC, &

OSHA.

1.2. PREVENTIVE MAINTENANCE SERVICES

1.2.1. The contractor shall perform preventive maintenance to ensure reliable and continuous safe operation of all hangar doors listed in this contract. The maintenance work shall be in accordance with commercial practices or manufacturer’s specifications to include but not limited to lubrication of gearboxes, tracks, hinges, and chains, etc. Check doors for operational defects, worn or broken parts, and motor or gear box leaks, binding of doors, ensuring all four (4) doors are adjusted properly.

1.2.1.1. The Contractor shall perform the four (4) inspections per year on a quarterly basis as specified: Oct-Dec; Jan-Mar; Apr-Jun and Jul – Sept. Inspection service shall include minor repair work at no additional cost. The contractor shall coordinate the inspection date and time, in writing, with the contracting officer’s representative (COR). The Contractor shall prepare and submit a written report within 10 calendar days of the completed inspections. The report shall include identification of each door system, location of door within building, repairs needed (with written quote), date of inspection, inspector, and overall condition of each door under this contract.

1.2.1.2. Quarterly Inspections on Building 285, Canopy Hangar doors shall consist of but is not limited to: testing of 12 volt batteries, check all hydraulic pumps, fittings and lines for leaks and fraying; check the control panel electrical connections to ensure the connections are tight; grease all greasable joints; inspect the up/down controls and speed of hangar door movement; check battery connections and water level; check bearings and cable pulleys for wear. Verify each limit switch will turn off motor drive in the proper direction. Inspect wire ropes for damage and tension. Inspect wire rope connections, clamps and fixtures. Where necessary remove cover plates, panels etc. to provide access for examination and lubrication of components. Re-attach panels and plates when inspection is completed. Ensure tightness of all fasteners associated with the door operating mechanisms. Check bottom edge hangar door weather-strip to ensure the weather seal is still intact.

1.2.2. All troubleshooting and or minor repairs that can be made at the time of the quarterly inspection shall be conducted at the time the problem is found. Minor repairs and /or adjustments would be defined as something requiring less than 30 minutes of labor and consumable items/parts. If the contractor doesn’t have the consumable items/parts or manpower to make repairs (includes diagnosis), no additional charges (labor, trip, and parts) shall be billed to the government for associated subsequent trips to repair that minor deficiency. The

Contractor at no additional cost to the government shall supply consumable items such as grease, oil and hydraulic fluid.

1.2.3. When repairs (other than minor repair identified at 1.2.2 above) are required and identified during the quarterly inspection, the Contractor shall prepare a detailed all inclusive estimate, which shall include (as applicable) labor, trip charges, and materials required to complete the repairs to the COR. The Contractor shall commence repair work after notification and authorization from the COR. All repair work shall be in accordance with normal commercial practices and invoiced using the applicable Not-to-Exceed (NTE) line item on the contract

(CLIN). The contractor shall not proceed with any repairs when the estimate is above the amount remaining on the applicable NTE CLIN without prior authorization from the contracting officer.

1.2.4. All invoices shall include supporting documentation (receipts from suppliers and vendors).

Invoices may be rejected without action if the supporting documentation is found unacceptable to the COR. All invoicing shall be accomplished using Wide Area Workflow System (WAWF).

1.2.5. Contractor personnel upon arrival and departure from Nellis AFB, NV will make prior arrangements with the COR or the Civil Engineers COR office located at building 812, room

111.

1.3. SERVICE CALL REQUIREMENTS.

1.3.1. Emergency Calls: The contractor shall respond to emergency calls withing 2 hours after notification during normal business hours and within 4 hours after notification at times other than normal business hours (7:00 am – 4:00 pm). A call of this type would suggest that there are trapped aircraft, or the door opening condition, could result in mission delays, or property endangerment, or could have an adverse affect upon personnel, equipment and mission accomplishment. Emergency service shall be provided, 24 hours a day, seven days a week including holidays. If this type of call requires emergency repairs, the contractor shall prepare and submit a written report within two (2) business days after the emergency repair. The report shall include the date, time of service call, the repairs performed and the name of the technician performing the repairs.

1.3.2. Upon the Government’s placement of the repair service call order, the Contractor shall report to the work location, diagnose the condition of the door and perform required minor repair services. After restoring the doors to an operable condition, the Contractor shall submit a report on the repairs made to the COR within 10 calendar days. The report shall specify the type of work performed, the estimated time consumed and a list of parts, if furnished, during the repair service call.

1.3.2.1. Repair Minor Service Calls: The contractor shall respond within 24 hours after notification during normal business hours (7:00 am – 4:00 pm). The repair service call order shall include, but is not limited to, troubleshooting, adjustment, testing, repair, replacement of parts and other work necessary to restore the equipment to a safe and operable condition. Any repair identified in the lapse of periodic preventive maintenance will be completed under this repair service call requirement.

1.3.2.2. Other Than Minor Service Calls: The contractor shall respond within 24 hours after notification during normal business hours (7:00 am – 4:00 pm). The Contractor shall separately invoice (under applicable NTE CLIN) for those repairs not considered minor (see 1.2.2). The contractor shall follow the same process identified at paragraph 1.2.3. above. All repair work shall be in accordance with normal commercial practices and invoiced according with paragraph

1.2.4 above. All repair work shall be in accordance with commercial practices using parts specified by the part manufacturer or items of equal or better quality.

2. SERVICE SUMMARY (SS). The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement.

Performance Objective SOW Para Performance Threshold

Perform Preventive Maintenance.

To ensure hangar doors at Building 285 are fully operational.

1.2 75% of doors are operational at all times.

Emergency Calls

Repairs are made in a timely manner;

customers are informed of expected repair time. Response and repair is made within the specified time.

1.3.1 100%. Emergency responses are made within 4 hours or less.

Customers are informed of repair time if required and repair time is met. No deviation allowed.

Repair Service Calls.

Repairs are made in a timely manner;

customers are informed of expected repair time. Response and repair is made within the specified time.

1.3.2 100%. Contractor shall respond to repair calls within 24 hours after notification during normal business hours. Customers are informed of repair time if required and repair time is met.

No deviation allowed.

Submit Maintenance and Repair Reports

Accurate reports are delivered as specified.

1.2.3 75% of all reports are submitted in a timely manner and accurately each month.

Submit Estimates

Accurate estimates are provided when required

1.2.1.1, 1.2.3

75% of all estimates must be fully supported by supplier documentation

2. 1. QUALITY CONTROL. The contractor shall develop and maintain a quality control program to ensure maintenance services are performed in accordance with commonly accepted commercial practices and services identified in this PWS. The contractor shall develop and implement procedures to identify, prevent and ensure non-performance of defective services does not occur. A written Quality Control Plan shall be submitted to the contracting officer for review, feedback and acceptance.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. FACILITIES. None

3.2. UTILITIES. The Government will furnish electricity, water, and sewage as necessary for accomplishment of on-site work in accordance with this contract. All facilities do not receive the same utility services. The Contractor shall not change or modify any utility system or component; or connect any Contractor property, equipment or system without prior COR review and approval.

3.3. MATERIALS. None

3.4. SECURITY, FIRE, AND MEDICAL SERVICES. The Government will provide police and fire protection. In the event of a medical emergency, base ambulance service for transporting an injured employee to a local hospital is available on a cost reimbursement basis.

3.5. TELEPHONE. None

3.6. SOLID WASTE COLLECTION AND DISPOSAL. None

4.0. GENERAL INFORMATION

4.1. DAMAGES TO GOVERNMENT BUILDINGS, EQUIPMENT, OR VEGETATION.

Damages to Government buildings, equipment, or vegetation are addressed in clause 52.237-2 –

“Protection of Government Buildings, Equipment, and Vegetation.”

4.2. ENVIRONMENTAL REQUIREMENTS. In addition to all applicable Federal, State and local environmental codes and regulations, the following specific guidance is provided:

4.2.1. Hazardous Materials. The COR shall approve all hazardous materials brought on-site by the contractor prior to use. The contractor shall obtain approval using the application requirements of the AF Form 3952. Once the process is implemented and contractor is trained, the contractor may submit the AF Form 3952 electronically. The COR has the right to prohibit the use of hazardous materials it deems to be especially hazardous to human health and environment. In the event the COR does not approve a hazardous material for use, the COR may provide the contractor a list of suitable substitutes; however, the contractor shall retain responsibility for finding an acceptable substitute. The contractor shall take appropriate actions to comply with waste minimization and pollution prevention practices and policies.

4.2.1.1. The contractor shall maintain spill control material on hand at all times sufficient to contain a worse case spill, both volume and hazard level.

(a) HAZARDOUS MATERIALS MANAGEMENT: The contractor shall have approval from the Base Bio-Environmental and HAZMART sections prior to purchasing, handling, using and storing any chemicals, solvents, lubricants and other products that require MSDS’s. The contractor shall identify these materials and products on Air Force Form 3952, Chemical/Hazardous Material Authorization Request, Process Identification Form and Shop

Disposal Form. The Contractor shall provide one copy of the MSDSs for each item to BEE and

HAZMART sections for review prior to any chemicals being brought onto Nellis AFB. The contractor shall maintain one copy of the MSDSs for each hazardous material line item used within the work center.

4.3. PERMITS, LICENSES AND CERTIFICATIONS. Unless otherwise specified in this contract, obtain necessary permits, licenses, and certifications; give all required notices; and comply with applicable Federal, State, County, and local laws, codes, and regulations in performance of the requirements of this contract. Maintain records of such requirements and make the documentation available to the Government for review.

4.4. HOURS OF OPERATION. Perform inspection/maintenance, repairs services during normal duty hours which are 7:00AM - 4:00PM, Mondays through Fridays, including federal holidays, unless otherwise required in the contract or approved by the CO.

4.5. RECOGNIZED HOLIDAYS. The contractor is not required to provide service on federal holidays, except in emergency situations; the holidays are:

New Year’s Day - 1 January

Martin Luther King Day - 3rd Monday in January

Washington’s Birthday - 3rd Monday in February

Memorial Day - last Monday in May

Independence Day - 4 July

Labor Day - 1st Monday in September

Columbus Day - 2nd Monday in October

Veteran’s Day - 11 November

Thanksgiving Day - 4th Thursday in November

Christmas Day - 25 December

If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a scheduled service day, the Contractor will be responsible for rescheduling services for the first day post the holiday observance.

4.6. SECURITY REQUIREMENTS. The contractor shall comply with Security and base access requirements contained in clause 5352.242-9000 “Contractor Access to Air Force Installations.”

Contractor employees will be required to obtain and display identification badges. Anticipate delays in getting commercial vehicles on base and allow time for commercial vehicles to reach their destination by driving designated routes at posted speed limits throughout the base.

Procedures for commercial vehicle access to the base are subject to change without prior notice.

4.7. SPECIAL QUALIFICATIONS. The contractor shall provide the name and telephone number of the Contractor’s on-site contract manager and alternate responsible for all requirements in this PWS. Provide telephone numbers of contractor manager and alternate(s) for after duty hours. The contract manager and alternate(s) must be able to read, write, speak and understand English.

4.7.1 Identification of Contract Employees. Contract personnel shall present a neat appearance.

Contractor personnel shall be easily recognizable while on the installation in conjunction with this contract. This shall be accomplished through the wearing of distinctive clothing, overcoats, or hats bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection.

4.7.2. The Contractor shall be licensed (current) by the State of Nevada to provide the maintenance and repair services specified in this contract. All work shall be performed by tradesmen and craftsmen who have at least five (5) years experience in repairing all brands of hanger doors. Evidence of all required licenses, as well as documentation of the qualifications of personnel, shall be provided to the CO prior to award of the contract.

4.8. INTERFACES. Do not unduly interfere with regularly scheduled Government operational activities in the performance of contract requirements. In the event a Government supervisor so requests, temporarily cease work in the area and report the instructions, to include name of the

Government person involved, to the CO immediately by the most expedient means. Notify the

CO verbally of disputes with customers or other base contractors and follow-up in writing.

4.9. SAFETY REQUIREMENTS AND REPORTS. The contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal report to the CO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the CO within five (5) calendar days of each occurrence.

4.10. CONTRACTOR-FURNISHED ITEMS AND SERVICES. Except for those items or services specified as Government-Furnished, the Contractor shall furnish everything needed to perform this contract according to all its terms and conditions.