Attachment_1_-_PWS_for_Aircraft_Sunshade.pdf

Solicitation No: FA4830-17-Q-S019 Contract No: FA4830-17-Q-S019 Contract Title: Aircraft Sunshade Maintenance

23d Aircraft Maintenance Squadron

Aircraft Sunshade Inspection, Maintenance, and Repair Services

PERFORMANCE WORK STATEMENT (PWS)

Current as of: 29 June 2017

23d Contracting Squadron Moody Air Force Base, Georgia

TABLE OF CONTENTS

PARAGRAPH TITLE

1 DESCRIPTION OF SERVICES

1.1. General Description.

1.2. Program Overview.

1.3. Operational Requirements and Specific Tasks

2 SERVICES SUMMARY TABLE

GENERAL INFORMATION

3.1. Contractor Personnel

3.2. Safety

3.3. Environmental Requirements

3.4. Security Requirements

3.5. Government Provided Services

4. APPENDICES (Example)

Appendix 1. Definitions Appendix 2. Contractor Deliverables Appendix 3. Sunshades Configuration Appendix 4. Maintenance Documentation Appendix 5. Annual Inspection Report Appendix 6. Sunshade Inspection Checklist

Contract Title: Aircraft Sunshade Maintenance

1. DESCRIPTION OF SERVICES.

1.1. General Description. The 23d Aircraft Maintenance Squadron (AMS) requests contractor provide Aircraft Sunshade Inspection, Maintenance, and Repair Services. The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and services non-personal necessary to perform aircraft sunshade inspections, maintenance, and repairs as defined in this Performance Work Statement (PWS) except where specified as Government-furnished property and services, at Moody AFB, Georgia. The Contractor shall perform to the standards in this contract.

1.1.1. Contractor tasks include, but are not limited to the following: inspect, maintain and repair aircraft sunshades in accordance with original equipment manufacturers (OEM) specifications, procedures, industry standards, or best practices, (in that order), and in accordance with applicable federal, state and local building code and regulations, or equivalent military standard Unified Facilities Criteria (UFC) and Unified Facility Guide Specifications (UFGS). The estimated quantities of work are listed in Appendix 6, Sunshade Inspection Checklist.

1.1.2. The Contractor shall submit reports and documentation as identified throughout this PWS.

Requests for such reports and documentation and responses shall be coordinated through the Government point of contact.

1.2. Program Overview.

1.2.1 Mission. Preventative Maintenance is the basis of Air Combat Command’s policy for aircraft sunshade sustainment. The Government’s objective is to maintain safe and reliable aircraft sunshades. The Contractor shall sustain aircraft sunshades through scheduled inspections, preventative maintenance, and repair deficiencies.

1.3. Operational Requirements and Specific Tasks

1.3.1. Inspection, Maintenance, and Repair Requirements. The contractor shall perform inspections, maintenance, and repairs of the aircraft sunshades installed at MAFB to include:

structure, fabric (as applicable), lights, electric, bird nesting mitigation, lightning protection, obstruction lighting, safety reflective devices, fall protection, and any other base-unique attached features, as applicable. In accordance with AFI 21-136, sunshades are required to be inspected every 180 days. The government will not reimburse for the purchase or rental of tools, vehicles, or equipment. Reimbursement for any specialized or limited duration rentals must be approved by the Contracting Officer (CO) coordinated with the Contracting Officer Representative (COR).

The contractor shall provide documentation to the government of inspections, maintenance, and repairs.

1.3.2. Inspections and Plans.

1.3.2.1. Inspect, Report, Document. Inspect for, report, and document the following:

a) Inherent structural weakness

b) Corrosion

c) Improper installation

d) Design defect

e) Electrical defect

f) Weather (turbulence) related damage

g) Improper use

h) Destruction

i) Failure (signs of or evidence of electrical, structural, or mechanical failure)

j) Severed items

k) Evidence of stress/buckling/fatigue/etc.

l) Fabric tears/rips/rot/etc.

m) Missing hardware

n) Loose hardware

o) Wildlife intrusion

p) Other discrepancies

1.3.2.1.1. At a minimum, the contractor shall accomplish the following tasks to support aircraft sunshade maintenance requirements.

1.3.2.1.2. Preventative Maintenance Plan (PMP). The contractor shall develop and maintain a PMP that provides details of how the contractor shall address tasks in PWS paragraphs 1.3.3., Planned Work, through 1.3.7.2. Pre-existing Warranties, to include how aircraft sunshade configurations shall be maintained, and perform preventive maintenance of aircraft sunshades in accordance with the PMP. The contractor shall submit the PMP to the Contracting Officer Representative (COR) no later than 60 days after contract award, and shall be non-proprietary.

1.3.3. Planned Work

1.3.3.1. Initial Joint Inspection. Upon contract award, and prior to performing maintenance or repair services, the contractor shall schedule and conduct an initial joint inspection within 30 days with the Government COR of all aircraft sunshades to determine the condition of each sunshade. The contractor shall identify substandard conditions or incomplete work to include, but not limited to: environmental, safety, health, equipment, and maintenance condition per individual aircraft sunshade. The contractor shall use the checklist in PWS Appendix 6, Sunshade Inspection Checklist, to conduct the inspection.

1.3.3.2. Initial Inspection Results. The contractor shall document each sunshade’s condition and submit an inspection report to the COR in the same format as PWS Appendix 5, Annual Inspection Report, no later than 15 days after the last sunshade is inspected. The contractor shall use the report to identify substandard conditions or incomplete work to include, but not limited to: environmental, safety, health, equipment, and maintenance condition per individual aircraft sunshade.

Contract Title: Aircraft Sunshade Maintenance

1.3.3.3. Annual Inspections. The contractor shall perform annual inspections of the sunshades in the month of October of each year, beginning in 2017. The contractor shall perform and report the results of annual inspections, in accordance with manufactures’ recommended inspection procedures and/or industry standards or best practices for the following, but not limited to: lightning protection systems, aircraft sunshade structure, and lighting. The contractor shall submit annual inspection report to the COR, in the Microsoft Excel spreadsheet format in Appendix 4, Annual Inspection Report, no later than 30-days after the last sunshade is inspected.

The contractor shall use the checklist in PWS appendix 6, Sunshade Inspection Checklist, to conduct the inspection.

1.3.3.4. Maintenance and Repairs. The contractor shall perform all routine maintenance and repair work not exceeding $2,500 (Government micro-purchase threshold for services) per inspection, maintenance, or repair action. The contractor shall propose any actions over this threshold to the COR, and approval must be granted by the CO prior to execution. The contractor shall procure the required parts on a competitive basis or, if there is a lack of competition, provide justification and gain CO approval prior to purchase. The cost of parts shall be based on actual direct cost of the part from the lowest of quotes provided by the contractor from at least three (3) different commercial vendors. The lowest available price will be used. Fewer than three

(3) quotes may be acceptable if the item is specially made or manufactured only by a specific company and no commercial equivalent is available, and the contractor gains CO approval prior to purchase. The Government reserves the right to reject low-priced parts that could be of inferior quality. The Government retains the right to obtain additional quotes in these situations. Also, suitable substitute parts that do not meet original manufacture specifications will be approved by section supervision prior to purchase and installation. A written cost estimate of parts and labor will be delivered to section supervision no later than 72 hours after discovery of need of item or part.

1.3.3.4.1. Work Order Procedures. The COR shall initiate work orders and the contractor shall complete and sign the Maintenance Documentation Sheet (Appendix 4) and submit the completed form to the COR for approval. All work must be approved by the COR, before the contractor begins work. The COR will establish work order numbers. COR will maintain all records associated with this process.

1.3.3.4.2. All work orders issued under the contract are subject to the terms and conditions of the contract. In the event of conflict with any work order, the contract will take precedence. The contractor shall refer any questions, concerns, or disputes concerning work orders to the COR in writing within 24 hours (two hours for emergencies) of receipt of the work order. If questions, concerns, or disputes cannot be resolved, the COR will refer the matter to the CO.

1.3.3.4.3. All work orders will be marked appropriated with For Official Use Only demarcations (FOUO): “FOUO is a dissemination control applied by the Department of Defense to unclassified information when disclosure to the public of that particular record, or portion thereof, would reasonably be expected to cause a foreseeable harm to an interest protected by one or more of FOIA Exemptions 2 through 9.”

Contract Title: Aircraft Sunshade Maintenance

1.3.3.4.3. Work Order Content. As a minimum, work orders shall contain the following information:

a. Date of preparation.

b. Contract number, task order number, and work order number

c. Contract/Task Order line item number(s)

d. Job description, sunshade spot number

e. Unit prices, extended prices, and work order total

f. Cost of materials, parts, and supplies

g. Estimated time to complete inspection/maintenance/repairs

h. Work clearance and/or work permit required, ___Yes or ___No

i. Contractor’s signature and date

j. COR signature and date

k. Contracting Officer signature and date (when required)

l. Completion date and contractor’s signature

m. Changes to work orders, as permitted by the terms within this PWS, shall reflect mutual agreement by attaching supporting documentation; signatures of the COR and contractor;

and dates of signatures.

1.3.3.4.4. Completed Work Orders. When the contractor completes all work tasks, the contractor shall enter the completion date and sign the work order form as complete, and submit the finalized work order form to the COR. The contractor shall maintain a copy of all finalized work order forms.

1.3.3.4.5. Work Order Performance. The contractor shall accomplish all work order tasks during 7:00 a.m.-5:00 p.m.; however, occasions may arise that require work to be accomplished outside of these hours. The contractor shall coordinate all routine work outside of normal duty hours with the COR.

1.3.3.4. Customer Service. The contractor shall incorporate customer-provided work requests within scheduled maintenance activities.

1.3.3.5. Work Schedules. The contractor shall schedule all work in advance with the COR to minimize disruption to mission requirements and shall coordinate inspections, maintenance, and/or repair work no later than 30 calendar days before work is scheduled.

1.3.3.5.1. Contractor Arrival on MAFB. The contractor shall contact the COR, each time the contractor arrives on MAFB to perform services.

1.3.3.6. Disruptions. The contractor shall coordinate disruptions with the COR prior to starting work, and provide notification at least five working days prior to disruption (e.g. power outage, blocked access, inspection process, maintenance process, repair process, cleaning, and/or spraying). Disruptions shall provide the least amount of customer inconvenience. The

Contract Title: Aircraft Sunshade Maintenance contractor shall notify the COR (format to be provided by the COR) within 24-hours of expected downtime due to disruption.

1.3.4. Work Priorities.

1.3.4.1. The contractor shall include in the maintenance documentation, procedures for assessing, scheduling, and performing emergency, urgent, and routine corrective maintenance/repairs (CM) as follows:

1.3.4.2. Service Calls. The Government will designate personnel who will contact the contractor when sunshade maintenance/repairs are necessary. The Designated officials will be the Primary or Alternate Sun Shade Managers. Service calls may be classified as emergency, urgent, or routine, and the assigned designation will be given to the contractor by the designated caller.

1.3.4.2.1. Emergency Service Calls. Emergency services are classified as an immediate response to repair hardware or structural failure that renders the aircraft sunshade unserviceable and/or unsafe. The scope shall be limited to work necessary to eliminate the emergency condition (i.e., investigation and temporary repair, except where permanent repair is more practical). The contractor shall be on site and have the capability to assess the emergency condition within two hours of notification and initiate actions necessary to render the aircraft sunshade safe within 24 hours of assessment, unless a waiver has been obtained from the CO or a Primary or Alternate Sun Shade Manager. For events so catastrophic that 24-hour alleviation is not possible, a waiver may become automatic, as approved by the CO or a Primary or Alternate Sun Shade Manager, with guidance from the 23rd Fighter Wing Commander. When the emergency condition has been alleviated, the condition shall be re-categorized as urgent or routine (if applicable) by the COR. The COR or Wing Sunshade Manager has authority to make the Emergency Service Calls.

1.3.4.2.2. Urgent Service Calls. Urgent services are classified as a condition that if not acted upon immediately and is likely to create an emergency maintenance situation. The contractor shall be on-site and shall have the capability to assess the urgent condition within 24 hours of notification and initiate urgent action repairs within 48 hours of assessment, and complete urgent work within five days of notification unless a waiver has been obtained from the Contracting Officer, or a designated representative. The COR or Wing Sunshade Manager has authority to make the Urgent Service Calls.

1.3.4.2.3. Routine Service Calls. Routine services are classified as all other maintenance or repair actions. The contractor shall incorporate routine maintenance and repairs into a planned work schedule.

1.3.4.3 Estimated Time to Repair. The contractor shall establish an estimated time to repair for aircraft sunshade repairs and provide the written time estimate to the COR. The contractor shall notify the COR within eight hours of a known change from the planned schedule.

Contract Title: Aircraft Sunshade Maintenance

1.3.4.4. Work Clearance and Permits. The contractor shall coordinate with the COR, as required, to obtain digging, welding, and/or paint spraying permits in accordance with base procedures, prior to beginning tasks. The contractor shall not commence digging, welding, or paint spraying until required permits are obtained.

1.3.4.5. Problem Management. The contractor shall identify, document, and notify the COR of actual or potential contractor program management problems and deficiencies, and report unresolved problems to the CO. Site-specific problems affecting maintenance accomplishment and/or contractor performance will be reported to the COR.

1.3.5. Invoicing and Reimbursements

1.3.5.1. Reimbursable Costs. The contractor shall bear the cost of all materials, parts, and supplies. The Government will reimburse the contractor for materials, parts, and supplies.

Reimbursement will not be made until work is completed. The contractor shall purchase reimbursable items on a competitive basis or, if there is a lack of competition, provide justification to the COR. Discounts and rebates on items purchased by the contractor shall be credited to the Government. Material costs will be based on the lowest of quotes provided by the contractor from at least three different commercial vendors for the actual direct cost of the material. The Government retains the right to obtain additional quotes. Materials reimbursement shall be made at contractor cost and the contractor shall make all purchase documents available for COR review and audit. The Government retains the right to specify the quality of materials, parts, and supplies.

1.3.5.2. Invoicing for Reimbursable Items. The contractor shall invoice for reimbursable items each month, and support invoices by submitting itemized lists of all reimbursable items to the COR. The itemized list shall include item description, quantity, unit cost, total cost, and the end use of each item. The contractor shall provide the COR with copies of delivery tickets, sales slips, or other documents identifying items purchased under the cost reimbursement portion of this contract, prior to submission of the contractor’s invoice. Reimbursement will not be made until these requirements are met.

1.3.6. Maintenance Documentation

1.3.6.1. Documentation. The contractor shall maintain and submit maintenance documentation to the COR, in Microsoft Excel spreadsheet format, found in PWS Appendix 4, Maintenance Documentation. Maintenance documentation shall include aircraft sunshade condition (serviceable/unserviceable – see definitions in PWS Appendix 1, Definitions ), scheduled and unscheduled maintenance activities, discrepancies, corrosion control actions, repairs needed, corrective actions, identified trends in discrepancies, and metrics. All documentation shall be considered an integral part of this contract and shall be non-proprietary in nature. The contractor shall submit maintenance documentation quarterly, if any activities have been performed or changed that pertain to PWS paragraph 1.3.3.. Documentation submission is not required if no activities have been performed.

Contract Title: Aircraft Sunshade Maintenance

1.3.6.2. Metrics. The contractor shall track and report, the number of aircraft sunshades serviceable, needing repairs, number of repairs performed, and service call response times by classification. Reporting intervals will be after they perform the 180 day inspection, and after any repair activity that they are called to perform on sunshades. The contractor may submit additional recommended metrics and improvement efforts.

1.3.6.3. Reference Material. The contractor shall maintain copies of applicable aircraft sunshade manuals, drawings, specifications, etc. for use in inspection, preventive maintenance, and/or repair, and provide copies to the COR, upon request.

1.3.6.4. Documentation of Paint and Coating Use. The contractor shall maintain a complete history of use of paint and any other protective coating. Documentation shall include the date of the use, type and amount of product used, to include any brand name, process used, specific location where product was applied, and the contractor that performed the work. The contractor shall provide the documentation to the COR, upon request.

1.3.7. Cost Savings and Warranties

1.3.7.1 Alternate Procedures. The contractor may propose alternate maintenance procedures as a cost saving initiative or enhancement to inspection and or maintenance accomplishment.

Alternate procedures include deviations from preventive maintenance requirements when supported by technical analysis, test results, and documented conclusions. The COR shall approve all contractor-proposed deviations from preventive maintenance requirements prior to implementation.

1.3.7.2. Pre-existing Warranties. The contractor shall assume and maintain any pre-existing warranties.

1.3.8. Performance Management and Quality Control

1.3.8.1. Quality Control Plan (QCP). The contractor shall develop, document, implement, maintain, and continuously improve a comprehensive QCP that assures compliance with all requirements of the PWS in general and specifically those items identified in the service summary table (PWS paragraph 2.0.). The QCP shall address frequency/interval, numbers and types of quality control (QC) inspections, the qualifications of personnel accomplishing those tasks, and how the contractor shall control the quality of any subcontractors. The contractor shall submit the QCP to the Contracting Officer, no later than 45 days after contract start date.

1.3.8.2. Quality Control Manager (QCM). The contractor’s QCM shall lead the contractor’s quality control efforts in establishing and implementing the QCP. The contractor shall train personnel in effective methods and techniques for inspecting the contractor’s conformance to requirements. The contractor shall act as the focal point for inspections, analysis of inspection results, and corrective actions and reports.

Contract Title: Aircraft Sunshade Maintenance

1.3.8.3. Performance Evaluation. Contractor performance outputs are subject to surveillance by a gvernment COR to ensure contract compliance and to identify and address discrepancies with the contractor.

1.3.8.4. CO/COR Access. The contractor shall allow the COR access to work areas and data, provide support, and not interfere with the COR, state, federal, and other designated personnel in the performance of their official duties. The contractor shall permit the CO or a Primary or Alternate Sun Shade Manager access to all records and data used in the performance of the contracted services. Access shall be provided as soon as possible, but shall not to exceed one workday of the request. The CO must approve extensions, prior to the needed extension.

1.3.8.5. Non-Conformances. The contractor shall take effective corrective action(s) for any non-conformance of services identified during internal or gvernment surveillance.

1.3.8.6. Performance Evaluation Meetings, Conferences, and Workshops. The contractor shall meet with the CO, COR, and other government personnel, on a periodic basis or as deemed necessary. The contractor may request a meeting with the CO when the contractor deems it necessary. The government may require meeting with the contractor to discuss compliance, performance, improvement, quality, and/or training opportunities. The purpose of these meetings is to foster proactive continuous improvement by analyzing past performance problems as well as exceptional performance levels. These meetings shall review the contractor’s performance and the government’s quality assurance function, focusing on improving performance. The use of Department of Defense (DoD) and industry best practices and quality tools/methods should be explored and implemented whenever possible. The government shall provide meeting minutes to all meeting attendees.

2. SERVICES SUMMARY (SS) TABLE

Performance Objectives PWS Paragraph

Performance Standards Performance Thresholds

1. Inspect, maintain, and repair aircraft sunshades 1.1.2.

In accordance with OEM specifications, procedures, industry, standards, or best practices.

No major non-conformances

2. Scheduled Maintenance 1.3.3.4. & 1.3.6.

Completed and documented 100% of the time

No major non-conformances

3. Estimated time to repair 1.3.4.3 Contractor shall provide a written estimate to COR.

Within +10% of contractor estimate

4. Complete repairs 1.3.3.4.

On time and on budget as proposed and approved in writing by COR or Wing Sunshade Manager

90% Success Rate with 100% success upon initial rework

5. Assess emergency conditions 1.3.4.2.1. Within 2 hours of notification 100%

6. Initiate Emergency repair actions 1.3.4.2.1. Within 24 hours of assessment 100%

7. Assess urgent conditions 1.3.4.2.2. Within 24 hours of notification 90%

8. Initiate urgent repair actions 1.3.4.2.2. Within 48 hours of assessment 90%

2.1. General. The purpose of this paragraph is to state the performance objectives, the paragraph where located in the PWS, and identify the performance thresholds (standards) to determine the overall effectiveness of services delivered to the government.

2.1.1. Quality Assurance Surveillance Plan (QASP). The QASP is a Government-developed document used by the COR to determine if the contractor’s performance meets contract performance standards and identifies the audit methods and procedures the government will use to evaluate the contractor's performance.

2.1.2. Right to Conduct Surveillance. The Government reserves the right to conduct surveillance of all PWS requirements to determine if the contractor is conforming to requirements and meeting performance objectives, standards, and thresholds, in accordance with Federal Acquisition Regulation contract clause 52.212.-4, Contract Terms and Conditions – Commercial Items.

2.1.2.1. Major Non-conformance. A major non-conformance is one (or has the potential) to that adversely impacts the mission, safety of personnel and/or equipment, environment, performance (quality), schedule (delivery), and/or cost. The Contracting Officer shall communicate major non-conformances to the contractor utilizing a Corrective Action Report (CAR) form, which will include a suspense date for the contractor’s response to the CAR. As a minimum, the contractor’s response shall address:

1) Action(s) taken to fix the problem (correction)

2) Root cause analysis of the problem

3) Action(s) taken to prevent recurrence

2.1.2.2. Minor Non-conformance. A minor non-conformance is a non-conformance, which by itself does not adversely impact the mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. Minor non-conformances are communicated through notices from the Contracting Officer or COR; first notices are issued for any identified minor non-conformance, second notices are issued for repeat minor non-conformances or failing to correct minor non-conformance issues within a reasonable amount of time. A formal corrective action plan is not required for minor non-conformance notices.

3. General Information

3.1. Contractor Personnel

3.1.1. Contract Manager (CM). The contractor shall designate a primary contract manager (CM), and at least one alternate CM, who is responsible for the contractor’s performance. The alternate CM shall act for the primary CM when absent. Upon contract award, the contractor shall submit the names and telephone numbers of the primary and alternate(s) CM, in writing, to the CO. The CM shall have full authority to act for the contractor on all matters relating to daily execution of the contract and must be available by phone to respond to Government service calls, 24 hours per day, 7-days per week, including holidays. The CM shall be present and available within two(2) hours of notification to meet on the installation with Government personnel designated by the CO to discuss any contract issues or problem areas.

3.1.1.2. Contractor Employee Qualifications. Contractor employees shall be fully trained and possess all professional certifications and licenses required to perform aircraft sunshade inspections, maintenance, and repair services. The contractor shall provide proof of contractor employee qualifications to the CO and COR, upon request.

3.1.1.3. Employee Training. The contractor shall develop, implement, and maintain procedures for training, qualifying, and certifying employees prior to performance of assigned duties under this contract (i.e., welding, electrical, etc.). The contractor shall formulate and provide comprehensive training, qualification, and certification procedures for contractor employees for submission with the QCP.

3.1.1.4. Employee Restrictions. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest. The contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DoD Directive 5500.7, Standards of Conduct.

3.1.1.4.1. The contractor shall not employ persons identified by the CO as a potential threat to the health, safety, security, general well-being, or operational mission of the installation or its populace. The contractor shall remove employees identified as potential threat to the health, safety, security, general well-being or operational mission of the installation or its population, or failure to comply with laws, regulations, and directives of the appropriate Air Force Major Command (MAJCOM). The CO reserves the right of the Government to restrict the employment under the contract of any contractor employee or prospective contractor employee identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

3.1.1.5. Significant Incident Notification Procedure. The contractor shall inform the Contracting Officer within 24 hours of becoming aware of an incident that involves a

Contract Title: Aircraft Sunshade Maintenance contractor’s employee that may subject the employee, the contractor, or the Government to either potential civil or criminal liability.

3.1.1.6. Military Members. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military reservists and National Guard members are subject to recall to active duty.

The abrupt absence of these personnel could adversely affect the contractor’s ability to perform services. The absence of these personnel at any time shall not constitute an excuse for nonperformance under this contract.

3.1.1.7. Contractor Travel on MAFB. Contractor personnel shall not loiter in any working area before or after performing services. All contractor personnel shall limit their travel on MAFB only to the specific areas required for performance of services or in travel directly to and from these locations. Upon completion of contract work, contractor employees shall promptly depart MAFB.

3.1.1.8. Personnel Appearance. Contractor personnel shall present a neat appearance and be easily recognizable as a contractor employee while on MAFB, through the use of distinctive clothing or overcoats, bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection.

3.1.1.9. National Agency Checks (NAC). The Government will perform a background check (utilizing commercial background and investigate entities) on all employees requiring a NAC. A favorable/adjudicated NAC is required to perform services on MAFB. The results of the background check shall accompany all NAC applications. Contractor employees with unfavorable background check results may be denied a favorable NAC and in turn denied base entry or debarment. The contractor shall ensure employees that are denied a favorable NAC and/or security clearance do not work under this contract, due to the sensitive environment/location of the work being performed. The contractor ultimately is responsible for the actions of its employees while on the installation.

3.1.1.10. Contractor Hours of Operation. The contractor shall perform routine maintenance and repair services between 7:00 a.m. – 5:00 p.m., Monday through Friday.

3.1.1.10.1. Holidays. If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a scheduled service day, the Contractor will be responsible for rescheduling services for the first day post the holiday observance.

New Year’s Day 1 January Martin Luther King’s Birthday Third Monday in January President’s Day Third Monday in February Good Friday March/April

Contract Title: Aircraft Sunshade Maintenance

Memorial Day Last Monday in May Independence Day 4 July Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day 11 November Thanksgiving Day Fourth Thursday in November Christmas Day 25 December

3.1.1.10.2 The Contractor may substitute the “Good Friday” holiday time-off for the day after Thanksgiving, which is usually considered a “family day” for the general base population. If the Contractor decides to take advantage of this option, this arrangement must be finalized between the CO, Contractor, and COR two (2) weeks prior to the holiday. If substitution is used, the Contractor shall perform scheduled services on Good Friday at no additional cost to the government.

3.2. Safety

3.2.1. Safety and Health Program. The contractor shall establish responsibilities and procedures required to effectively administer conformance with Air Force Occupational Safety and Health (AFOSH), Occupational Safety and Health Administration (OSHA), and Air Force Safety Instructions. The contractor shall comply with all local, state and federal laws and safety regulations. Compliance with OSHA and other applicable laws and regulations for the protection of contractor employees is exclusively the contractor’s obligation, and the Government will assume no liability or responsibility for the contractor’s compliance or non-compliance with such responsibilities. The contractor is responsible for furnishing contractor employees with all necessary/required personal protective clothing and equipment to perform services.

3.2.1.1. Safety Notification and Reporting. The contractor shall notify the Contracting Officer and the COR of any mishap involving contractor personnel, Air Force assets, or Air Force operations, which result in injury, illness, or damage. The contractor shall establish internal mishap notification procedures, brief all contractor personnel, and document the mishap notification briefing, as part of initial safety orientation. The contractor shall document and report any mishap using local base procedures, and provide a copy of all mishap reports to the Contracting Officer and the COR, and maintain copies of all mishap reports for one year.

Injuries to contractor personnel shall be reported in accordance with OSHA requirements.

3.2.1.2. Fire Prevention and Safety Standards. Contractor employees shall comply with the OSHA, MAFB Fire Protection Program, AFOSH, and the Fire Prevention and Health Program.

3.2.1.3. Work Area. The contractor shall keep work areas free from accumulations of waste material, rubbish, tools, scaffolding, equipment, and materials at all times. Upon completion of the job or when away from the work site, the contractor shall leave the work area and premises in

Contract Title: Aircraft Sunshade Maintenance a clean, neat, safe and workmanlike condition. The contractor shall remove and properly dispose of all job related waste material at an off-base site.

3.2.1.4. Smoking in Air Force Facilities. Contractor personnel are advised that the Air Force has placed restrictions on the smoking of tobacco products in Air Force facilities. AFI 40-102, Tobacco Use in the Air Force, outlines the procedures used by the commander to control smoking in our facilities. Contractor employees and visitors are subject to the same restrictions as Government personnel. Smoking is permitted only in designated smoking areas.

3.2.1.5. Contractor Vehicles. All contractor vehicles used in the performance of this contract shall be in operable condition and meet the local, state, and federal safety requirements.

Vehicles found to be unsafe and unable to function as designed, shall be removed from the installation and replaced at contractor’s expense. The contractor shall not perform vehicle repairs on MAFB. All contractor vehicles shall be registered, licensed, insured, and operated in accordance with base traffic regulations by a licensed driver. Contractor vehicles shall have the company name prominently displayed on both sides of the vehicle, and be maintained to present a clean, neat, professional appearance.

3.3. Environmental Requirements

3.3.1. Contractor Liability. The contractor is liable and responsible for non-compliance of environmental safety and health (ES&H) provisions, and pay fines and fees resulting from improper contractor actions and/or process.

3.3.2. Hazardous Materials (HAZMAT). The contractor shall manage, handle, transport, store, and dispose of all HAZMAT, including hazardous waste, in accordance with the Resource Conservation and Recovery Act, 40 CFR 260-265, Protection of Environment, applicable State statutes and regulations, and the MAFB Hazardous Waste Management Plan. If requested, the contractor shall obtain a separate hazardous waste ID number identifying them as a generator of hazardous waste, and coordinate all hazardous shipments with the 23 CES Hazardous Waste Program Manager (23 CES/CEAN). The contractor shall not store HAZMAT on MAFB.

3.3.2.1. Processing HAZMAT for Use on MAFB. The contractor shall not bring or use any type of HAZMAT on MAFB, until the HAZMAT has been approved by the Hazardous Materials Pharmacy (HAZMART). Upon contract award, the contractor shall submit Material Safety and Data Sheets (MSDS) to the CO for all HAZMAT the contractor intends to use on MAFB. QAP will contact the contractor if more data is required for HAZMAT use approval. QAP will also notify the contractor whether or not the HAZMAT has been approved for use on MAFB, including information for tracking HAZMAT by the contractor, if required.

3.3.2.2. HAZMAT Spills. The contractor shall take every reasonable precaution to prevent HAZMAT spills, and immediately report any HAZMAT spills to the base fire department by calling 722-7588, in accordance with MAFB Spill Prevention and Response Plan procedures.

The contractor shall clean and dispose of all hazardous materials spills in accordance with local, Contract Title: Aircraft Sunshade Maintenance state, and federal laws and regulations. The contractor shall bear full financial obligation incurred from cleaning and disposing of hazardous materials spills, or release of hazardous materials within the confines of MAFB by contractor employees.

3.3.2.3. Notification of Environmental Spills. If the contractor spills or releases any hazardous materials into the environment, the contractor shall immediately report the incident to the CO and QAP. The contractor is liable for all costs associated with the spill or release of hazardous materials.

3.3.2.4. Spill Containment Plan. The contractor shall submit a spill containment plan to the COR, no later than 15 days after contract start date. As a minimum, the plan shall include how the contractor will handle and use hazardous materials on MAFB, and HAZMAT spill procedures. The contractor is responsible for informing contractor employees of the content of the plan. The plan shall be maintained in a location where it is immediately available to contractor employees.

3.3.2.4.1. Spill Containment Kits. The contractor shall ensure that all vehicles used for transport of hazardous materials on MAFB, carry an approved spill containment kit capable of containing a spill, until first responders arrive. The contractor shall make spill containment kits available for inspection by Government personnel, upon request.

3.3.3. Exposure. The contractor shall ensure that its operations do not expose Government personnel to any hazardous conditions; i.e., noise, chemicals, equipment, etc., as covered by OSHA/AFOSH Standards.

3.4. Security Requirements

3.4.1. Base Entry. Contractors are subject to all base regulations and violations of such may result in termination of the contract. Base regulations include, but are not limited to, restrictions on who may enter, when they may enter, how many may enter at one time, and what area of the base they may visit. Individuals may be issued base entry pass and cards depending on the type and duration of the contract work to be accomplished. If the type or duration of contract work does not substantiate the need for a base entry pass or card, the contractor will be escorted on base. Contract work requiring an escort will be coordinated through the COR. The contractor is responsible for retrieving any pass or card to any employees who depart for any reason before the contract expires (e.g. terminated for cause or retirement).

3.4.2. Listing of Employees. The contractor shall maintain a current listing of employees performing services on MAFB. The list shall include employee's name, date of birth, driver’s license number and state of issue. Foremen and supervisors must be identified on the list of employees. The contractor shall submit the list to the Contracting Officer and the COR, prior to the contract start date, and submit an updated list when an employee's status or information changes, within Five (5) working days of the change. The name of any contractor employee that is terminated during the period of the contract must be reported to the CO in writing within one workday of the employee’s termination. Any lists developed under this clause shall be protected

Contract Title: Aircraft Sunshade Maintenance in accordance with all current Personally Identifiable Information (PII) procedures as identified in AFI 33-332.

3.4.3. Security Training. All contractor personnel shall receive base-specific security training from the COR and/or unit Security Manager for restricted access areas prior to being granted access to restricted areas and controlled areas.

3.4.4. Escort. The sunshades are located in a restricted controlled area. Contractor personnel without appropriate security clearance will be escorted by authorized Government personnel at all times while within controlled areas and restricted areas.

3.4.5. Identification and Credentials. All on-site contractor personnel shall wear clothing appropriate to the tasks assigned and display the name of the company. Employees shall wear reflective vests at all times while operating on the flight line. The contractor shall ensure all employees have the legal right to perform work within the United States, and can pass appropriate security checks.

3.4.6. Flight-Line Drivers Training. All contractor personnel that will drive on or near the flight line must complete flight-line drivers training prior to operating vehicles on the flight line.

The contractor shall coordinate with the COR to arrange for flight-line driver’s training. All flight line drivers are required to have an Air Force Form 483, Competency Card (flight-line driver’s license) in their possession at all times and must sign in/out at Base Operations.

Vehicles must have a valid POV pass & appropriate cone issued by Airfield Management prior to operating on the flight line. An escort may be required, as directed by Base Operations. No equipment will be left unattended while working in these areas and the contractor shall ensure all foreign objects and debris produced by the contractor is removed prior to departing the flight line.

3.4.7. Physical Security. The contractor shall safeguard all Government property provided for contractor use. Areas controlled by contractor personnel shall comply with base Operations Plans/instructions for Force Protection Condition (FPCON) procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements.

The contractor shall safeguard all Government property, including controlled forms, provided for contractor use. At the end of each work shift, the contractor shall secure all Government facilities, equipment, and materials.

3.4.8. Retrieving Identification Media. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires (e.g. terminated for cause, retirement). The contractor shall return identification media to the office that issued the media.

3.4.9. Traffic Laws. Contractor employees shall comply with all base traffic regulations, and are subject to random vehicle speed control checks. Contractor personnel cited for speeding on the installation may suffer loss of base driving privileges, debarment from the base, or other administrative action. The use of seat belts is mandatory for all vehicle

Contract Title: Aircraft Sunshade Maintenance occupants and the use of cell phones while driving is strictly prohibited, except hands-free cell phones, while driving on MAFB.

3.4.10. Random Personnel and Vehicle Searches. Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges, debarment from the base, or other administrative action.

3.4.11. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor owned vehicle or privately owned vehicle while on Moody AFB.

3.4.12. For Official Use Only (FOUO) Material. If the contractor determines that unauthorized personnel have access to For Official Use Only (FOUO) material, such as the Base map or CVC access, the contractor Site Manager will immediately notify the COR and cooperate fully with any investigation. The contractor shall comply with DoD 5200-01-M, Volume 4, Information Security Program: Controlled Unclassified Information (CUI). This regulation establishes policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

3.4.13. Photography. No photographic equipment is permitted on the flight line. If photographs are needed in the performance of their duties, contractor shall follow local base policies prior to taking photographs.

3.5. Government Provided Services. No services will be provided by the government.

3.6. Cell Phone Usage. Cell phones shall not be used during meal periods and in plain view of customers unless it is an emergency.

3.6.1. Cell phone usage while driving on base is prohibited, unless using a completely “hands-free” device.

3.7. Contractor Manpower Reporting. The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for Customer Support Specialist at Moody AFB via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecrma.mil. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year beginning with 2015. Contractors may direct questions to the help desk at http://www.ecmra.mil.

3.8. Records Management

http://www.ecmra.mil/

Contract Title: Aircraft Sunshade Maintenance

3.8.1. All records, files, and documents, regardless of media (e.g., paper, electronic, etc.), as described in this PWS, which are the responsibility of the Contractor are the property of the Government and shall remain so upon termination or completion of the contract.

3.8.2. The Contractor shall keep these item(s) current and maintain and dispose of them in accordance with the requirements established in AFI 33-322, Records Management Program, AFMAN 33-363, paragraph 6.4, AFMAN 33-364, paragraph 2.10 and the Air Force Records Disposition Schedule which may be accessed from the following web address:

https://www.my/af.mil/afrims/afrims/afrims/rims.cfm.4

3.8.3.. Records shall be turned over to the Government upon completion of the contract unless otherwise stated. All records are subject to the Freedom of Information and Privacy Act. The Moody AFB Records Management Office (23 CS/SCXK), 257-9268, will provide assistance and training to the Contractor to ensure compliance with federal record keeping requirements.

APPENDIXES

Appendix 1 - Definitions

a. Configuration Management – Physical attributes or characteristics. Installation of original hardware/equipment.

b. Corrosion – The electrochemical oxidation of metals in reaction with an oxidant such as oxygen. Can occur in any environment.

c. Fatigue – The progressive and localized structural damage that occurs when a material is subjected to cyclic loading.

d. Fracture – The (local) separation of an object or material into two, or more, pieces under the action of stress.

e. Fraying – To strain; chafe. To wear away (the edges of fabric, for example) by rubbing.

To become worn away or tattered along the edges. A frayed or threadbare spot, as on fabric.

f. Hardware – A general term for items such as fasteners, bolts, washers, wire, turn buckles, etc.

g. Performance Work Statement (PWS) – Specifies the Government's requirements for services to be performed.

h. Serviceable – Safe for use and discrepancies do not pose a hazard to personnel, equipment and/or aircraft. Unit can expand upon specifics for this definition.

i. Structural Failure – Loss of the load-carrying capacity below manufacturer’s design.

Can refer to a component or member within a structure or of the structure itself.

j. Unserviceable – Presents a danger to personnel, equipment and/or aircraft. Unit can expand upon specifics for this definition.

k. Wear – Erosion or sideways displacement of material from its "derivative" and original position on a solid surface performed by the action of another surface. Wear is related to interactions between surfaces and more specifically the removal and deformation of material on a surface as a result of mechanical action of the opposite surface.

Contract Title: Aircraft Sunshade Maintenance

Appendix 2 - Contractor Deliverables

Deliverable PWS Reference Due Date

Preventative Maintenance Plan 1.3.2.1.2 No later than 60 days after contract award

Initial Inspection Results 1.3.3.2 No later than 15 days after the last sunshade is inspected

Annual Inspection Results 1.3.3.3 No later than 30-days after the last sunshade is inspected

Work Schedules 1.3.3.5 No later than 30 days before work is scheduled

Annual Maintenance Documentation 1.3.6.1 Annually

Qual…