RHS_Support_Svcs_PWS_26_FY17_Draft.docx

PERFORMANCE

WORK STATEMENT

FOR

SILVER FLAG SUPPORT SERVICES

DET 1, 823 RHS

TYNDALL AFB, FLORIDA

CONTRACT # FA4819

DATE: FY17 DRAFT

PERFORMANCE WORK STATEMENT (PWS)

SILVER FLAG SUPPORT SERVICES

TABLE OF CONTENTS

1.0. DESCRIPTION OF SERVICES

The contractor shall provide all management and labor necessary to provide support services to the Det 1, 823rd Red Horse Squadron SILVER FLAG exercise site at Tyndall AFB, Florida for the following positions: Resource Management, Fire Maintenance, and Information Technology Support. The contractor staff shall be fully trained, professional, and customer-service oriented. All work performed by the contractor shall be performed in accordance with all applicable laws, regulations, Headquarters Air Force (HAF) standards, instructions, and commercial practices.

“The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the [NAMED COMPONENT] via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.”

1.1. CONTRACTOR CONVERSION

This is to give notice that it may be a possibility that the government may convert all, some, or none of the contractors to civil servants in the future. This contract may or may not be affected.

1.2 . GOVERNMENT REQUIREMENT FOR CONTRACTOR IDENTIFICATION

All contractor personnel shall at all times be identified as contractors by email, in person, and over the telephone.

2.0 SUPPORT SERVICES SPECIFIC TASKS/POSITIONS

2.1 RESOURCE MANAGEMENT SUPPORT. The contractor shall

2.1.1 DUTIES & RESPONSIBILITIES.

2.1.1.1 Complete all necessary training required for the performance of duties.

2.1.1.2 Manage the Financial planning of the program within delegated limits and developing, revising, and/or adapting accounting systems. Provides status reports on all accounting functions.

2.1.1.3 Execute day-to-day financial ledger keeping and related operations for the classification and other recording of financial transactions for a $1.5 - $3 million dollar annual budget for the unit as well as potential additional end of year funds.

2.1.1.4 Review and analyze the results and interpreting the effects of transactions upon the financial resources of the organization.

2.1.1.5 Guide subordinate accountants, ledgers, accounting technicians, voucher examiners, payroll clerks, and other similar supporting personnel in the budget process.

2.1.1.6 Develop integrated financial planning (Fin Plan) and reporting process that involves both long-range plans and the annual budget as a segment of those plans for budget execution.

2.1.1.7 Process purchase requests and other funding documents.

2.1.1.8 Validates funding for TDYs.

2.1.1.9 Review and approve travel authorization and voucher documents for assigned military personnel.

2.1.1.10 Attend Financial Working Group meetings, Financial Management Board meetings and weekly staff meetings.

2.1.1.11 Process end of FY closeout actions. Adjust work hours during end of FY closeout to ensure the unit has met all of its fiscal requirements.

2.1.1.12 Arrange transportation for students (16 or more) to and from Panama City airport through coordination with LRS.

2.1.1.13 Serve as liaison between student teams and Silver Flag cadre during pre-arrival and departure and update the Silver Flag Reporting Instructions as required.

2.1.1.14 Serve as the functional point of contact for all day-to-day budget and financial issues.

2.1.2 QUALIFICATIONS & EXPERIENCE.

2.1.2.1 Minimum experience of 5 years is required working with USAF budgeting terms, systems and procedures.

2.1.2.2 Have a working knowledge to use (unsupervised) AF specific financial management systems including ABSS, CRIS, RIMS, DEAMS, and WAWF.

2.1.2.3 Minimum of 5 years experience using computer systems and operating systems including all MS Office applications.

2.1.2.4 Must be able to communicate effectively through briefings, technical writing, conferences as well as electronic transmissions.

2.2. FIRE EQUIPMENT/FACILITY MAINTENANCE SUPPORT.

2.2.1. DUTIES AND RESPONSIBILITIES.

2.2.1.1. Self Contained Breathing Air (SCBA)

2.2.1.1.1. Conduct all breathing air related duties including, but not limited to, fit testing, maintenance, contract maintenance scheduling, drawing/shipping quarterly air samples, and arranging hydro-static testing.

2.2.1.1.2. Submit requests for, and maintain bench stock of common parts associated with assigned SCBAs and equipment to minimize equipment down time.

2.2.1.1.3. Manage all facets of SCBA to ensure zero training stoppages.

2.2.1.2. Fire Equipment Custodian

2.2.1.2.1. Manage fire equipment program to ensure compliance with applicable NFPA/manufacturer specifications including fire hose, gas powered equipment, ladders, extrication equipment, training equipment and related items.

2.2.1.2.2. Provide inventory and equipment maintenance schedule and conduct maintenance/maintain records IAW National Fire Protection Association (NFPA) and manufacturer instructions. Prepare and verify all documentation needed to accomplish this task.

2.2.1.2.3. Provide scheduling, shipping actions, and coordination for FES equipment, as required.

2.2.1.2.4. Develop inspection/maintenance schedule and maintain records on all equipment items.

2.2.1.2.5. Remove and replace out of service equipment.

2.2.1.2.6. Develop equipment inventory and provide monthly written updates.

2.2.1.2.7. Maintain FES equipment in accordance with applicable technical orders and the NFPA Codes and Standards.

2.2.1.2.8. Serve as functional point of contact for all day-to-day equipment issues.

2.2.1.3. Facility Manager. Provide engineering expertise to coordinate and monitor the repair, renovation, alteration, and maintenance of assigned facilities

2.2.1.3.1. Identify and justify equipment and FES Flight facility requirements (orally and writing).

2.2.1.3.2. Submit/track AF 332s. Use AF Form 332, Base Civil Engineer Work Request, and Microsoft (MS) office to initiate and document repairs, deficiencies, alterations, and new construction.

2.2.1.3.3. Perform monthly facility inspections on Bldg 9461, 9462, 9427, 9426, 9427, 9437, 340, 341.

2.2.1.3.4. Inspect eye wash station, as required.

2.2.1.3.5. Submit inspection findings to the Tyndall AFB Fire Inspector.

2.2.1.3.6. Conduct pre/post use fire training facility inspections, assist with trainer set-up/tear down, perform minor maintenance and schedule warranty work, as required.

2.2.1.4. Vehicle Maintenance

2.2.1.4.1. Serve as assistant vehicle control officer for FES flight.

2.2.1.4.2. Track and order fuel (LPG and JP-8) through an authorized government representative (COR for Propane contract) as required ensuring propane trainers are adequately filled prior to each class and assist with fuel budgeting.

2.2.1.4.3. Conduct NFPA pump testing at required frequency for assigned ARFF and structural vehicles.

2.2.1.4.4. Assist with day-to-day operations including, but not limited to, minor cleaning, self-help projects, vehicle maintenance activities, student support, and administrative functions.

2.2.1.5. Unit Personal Wireless Communications Systems (PWCS) Equipment Custodian (PEC)

2.2.1.5.1. Annually validate all unit-owned PWCS assets with the CSO to determine if existing equipment meets unit mission requirements.

2.2.1.5.2. Annually validate mission needs for cellular telephones experiencing low usage levels.

2.2.1.5.3. Redistribute unit-owned PWCS assets as needed.

2.2.1.5.4. Submit unit PWCS requirements to the communications plans and programs office for technical solutions according to MPTO 00-33D-3003.

2.2.1.5.5. Adhere to practices established by the base PWCS manager for the management of PWCS call signs.

2.2.1.5.6. Maintain accountability of reportable PWCS assets according to AFI 17-111.

2.2.1.5.7. Implement a unit-level customer education program, using training materials provided by the Equipment Control Officer (ECO). Coordinates OPSEC and COMSEC training activities with base/unit OPSEC and COMSEC managers. Document training in applicable automated information system (AIS). (Spreadsheet, MFR, etc.).

2.2.1.5.8. Brief PWCS users on the proper use of PWCS equipment, as outlined in DoDD 8100.02; and applicable local policies and document training in applicable AIS. (Spreadsheet, MFR, etc.).

2.2.1.5.9. Brief unit PWCS users annually on the monitory consent requirements outlined in AFI 10-712. Document training in applicable AIS. (Spreadsheet, MFR, etc.).

2.2.1.5.10. Verify PWCS requirements with the ECO prior to expending funds for any PWCS assets and submit unit PWCS requirements to the ECO for technical solutions according to MPTO 00-33D-3003.

2.2.1.5.11. Consult with host Wing COMSEC manager and IA on information assurance issues. Information protection will be accomplished according to DoDD 8100.02 and AFMAN 17-1302 (FOUO).

2.2.1.5.12. Ensure appropriate Designated Accrediting Authority approval is obtained as mandated by DoDD 8100.02 and AFI 17-130, and that the System Security Authorization Agreement is updated to include PWCS devices which connect to the DoD Information Network. Consult with the Communication Systems Officer (CSO) or Communication Focal Point.

2.2.1.5.13. Conduct annual reviews of existing PWCS assets to ensure requirements are still valid, i.e. low usage devices are still required and heavy use assets are not being abused.

2.2.1.6. Curriculum Liaison

2.2.1.6.1. Provide instructional support to lead instructor and students.

2.2.1.6.2. Monitor students in and out of the classroom.

2.2.1.6.3. Observe, and assess student performance/progress.

2.2.1.6.4. Provide individual assistance to students experiencing learning difficulty; explain errors, answer questions, assist in research, and clarify directions.

2.2.1.6.5. Assist students by providing general guidance.

2.2.1.6.6. Assist lead instructor in preparing materials and lesson plans for instruction.

2.2.2 QUALIFICATIONS AND CERTIFICATIONS

2.2.2.1 Minimum of 5 years experience working with NFPA Codes and Standards.

2.2.2.2 Ability to work in a flexible training environment while maintaining the highest levels of safety consciousness.

2.2.2.3 Minimum of 5 years experience in FES-specific equipment maintenance and facility management.

2.2.2.4 Minimum of 5 years experience using computer systems and operating systems including all MS Office applications. Must maintain an appropriate level of computer literacy to accomplish standards research, complete inventories and accomplish documentation requirements.

2.2.2.5 Must be able to communicate effectively through briefings, technical writing, conferences as well as electronic transmissions.

2.2.2.6 Minimum one year of experience working with propane fire trainers.

2.2.2.7 Certifications for the following:

a. Self Contained Breathing Apparatus (SCBA) Maintenance Technician

b. MSA FireHawk maintenance until AF FES conversion is complete, then MSA only

c. International Fire Service Accreditation Congress (IFSAC), Firefighter II level

d. Driver/Operator, Pumper/ARFF

2.3. INFORMATION TECHNOLOGY (IT) SUPPORT.

2.3.1. DUTIES AND RESPONSIBILITIES

2.3.1.1. Maintenance configurations, installation, upgrade, test and troubleshoot all IT software and hardware network infrastructure equipment for 900 – 1200 pieces to include but not limited to the following: computers, monitors, laptop/notebooks, printers, and scanners. Provide status reports on all system and network status.

2.3.1.2. IT support services to 75 - 100 organizational end-users on Tyndall AFB and the Det 1, 823 RHS portion of the base network.

2.3.1.3. Manage security patches to ensure proper installation on all necessary resources, report security incidents, and execute corrective security procedures.

2.3.1.4. Survey system and conduct testing of network systems to ensure operability and compatibility with system configurations and existing standards, identify potential problems which could lead to loss or serious interruption of service.

2.3.1.5. Evaluate state of the art equipment, software, and make recommendations for upgrades and enhancements.

2.3.1.6. Software License Manager. Contractor shall perform the duties of Software License Manager in accordance with AFMAN 17-1203, Information Technology (IT) Asset Management (ITAM). The duties of the contractor shall include, but not limited to:

2.3.1.6.1. Perform annual physical inventories and conduct annual software license management training in accordance with AFMAN 17-1203.

2.3.1.6.2. Provide a planning/budgeting report, delineating the need to upgrade, replace or purchase new software.

2.3.1.6.3. Maintain records IAW current UCI standards.

2.3.1.7. Information Technology Property Custodian (IPEC). Maintain hardware inventory account located in the (ITAM) AF Inventory program per AFMAN 17-1203.

2.3.1.7.1. Maintain a Microsoft Excel spreadsheet (or GFE application) that contains all pertinent model, serial number, and inventory control tag numbers.

2.3.1.7.2. Maintaining the spares inventory of local hardware for local use.

2.3.1.7.3. Responsible for annual ADPE Inventory.

2.3.1.7.4. Maintain a report containing the current inventory levels of all external USB Hard drives, and other external devices not tracked in ITAM. The report shall include the make, model, serial number of the devices and to whom they are currently issued.

2.3.1.7.5. Maintain and provide a quarterly planning/budgeting report, delineating the need to replace out-of-warranty and/or broken equipment.

2.3.1.7.6. Maintain records IAW current UCI standards.

2.3.1.8. Telephone Control Officer (TCO): Manage all aspects of Det 1, 823 RHS’ telephone system in accordance with AFMAN 17-1202, Collaboration Services and Voice Systems Management; supply employees with telephone equipment and maintain telephone database; perform and submit annual inventory of installed telephone equipment items and services to 325 CS; and update the Admin Database Phone List by adding new personnel and deleting departing personnel as required. This does not include maintenance or repair actions that fall under the purview of the Tyndall Network Control Center (NCC).

2.3.1.8.1. Notify Government maintenance and support vendors of all software / hardware problems (to include pagers, cell phones, and smartphones), and work with vendors to correct system faults; to include, but not limited to, working with the local base Communication Squadron on ensuring the devices are fully functional.

2.3.1.8.2. Contractor shall perform annual inventory of all local, VoIP, VOSIP telephone equipment.

2.3.1.8.3. Contractor shall provide a semi-annual report of the current inventory levels of all smartphones, air cards, and satellite phones. The report shall include the make, model, serial number of the devices and to whom they are currently issued.

2.3.1.8.4. Contractor shall maintain records in accordance with current UCI standards.

2.3.1.9. Computer Security Program. The contractor shall manage the Computer Security Information Assurance (IA) Program, which includes conducting annual and/or managing Information Protection training in accordance with AFMAN 17-1301, Computer Security (COMPUSEC); responding appropriately to computer security infractions; implementing applicable solutions per AF guidance regulations, and act as Det 1, 823 RHS’s Information System Security Office (ISSO). ISSO Responsibilities include:

2.3.1.9.1. Manage, maintain, monitor, and update the current Information Assurance (IA) training program within organization, as required. The training is located on the Advanced Distributed Learning Service website.

2.3.1.9.2. Act as the liaison between Det 1, 823 RHS users and Wing Cybersecurity Office (WCO).

2.3.1.9.3. Manage, maintain, monitor, and update the Telecommunications Monitoring and Assessment Program (TMAP), Emission Security (EMSEC); Information Protection, and appropriate security checklists listed in the AFMAN.

2.3.1.9.4. Maintain IA publications library with the current publications. Maintain the ISSO continuity book per AFI.

2.3.1.9.5. Perform self-assessment(s) within 30 days of a scheduled WCO visit, IAW Tyndall AFB Policy.

2.3.1.9.6. Maintain records IAW current UCI standards

2.3.1.10. Ensure compliance with Client Support Technician (CST)/Functional System Administrator (FSA). Primary point of contact for communicating problems and new requirements to the Network Operations.

2.3.1.11. Administer the following programs: Mobile Satellite Services Program, Frequency Management Program, Records Management Program, Information Collection and Reports Management Program, Privacy Act Program, Freedom of Information Act (FOIA) Program, Web management).

2.3.2. QUALIFICATIONS AND CERTIFICATIONS

2.3.2.1. Must obtain/maintain a SECRET security clearance

2.3.2.2. Obtain Access Rights. To be granted access rights to Tyndall networks contractor must have/maintain DOD approved 8570 certifications for IAT Level II certification and all other certification requirements IAW base network requirements. Contractor must complete all requirements to retain access rights IAW base network policy and procedural guidance. Comment by Ryan Blumberg: Coordinate with Wing/IA if admin rights are needed. An additional paragraph (8570) IS REQUIRED and the security investigation requirement upgrades to SECRET. The exact references and wording IS AT CONS (QAPC); just ask.

2.3.2.3. Minimum of 5 years experience working with USAF information technology systems including all adopted software, hardware and peripheral equipment.

2.3.2.4. Minimum of 5 years experience in the administration of Mobile Satellite Services Program, Frequency Management Program, Records Management Program, Information Collection and Reports Management Program, Privacy Act Program, Freedom of Information Act (FOIA) Program, and web management programs.

2.3.2.5. Must be able to communicate effectively through briefings, technical writing, conferences as well as electronic transmissions.

3.0 SERVICES SUMMARY (SS): The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The SS and the contractor’s quality control plan provide information on contract requirements, the expected level of contractor performance, and the expected method of government validation and confirmation of services provided. These thresholds are critical to mission success.

Performance Objective

Threshold

SS- 1

Staffing Level

SS- 2

Resource Management Support – Assigned Tasks

SS- 3

Training Requirements

SS- 4

Status Reports

SS- 5

Annual Budget

SS- 6

Financial Plan

SS- 7

FY Closeout

SS- 8

Student Transportation

SS- 9

Fire Equipment/Facility Maintenance Support - Assigned Tasks

SS- 10

Self-Contained Breathing Air (SCBA)

SS- 11

Fire Equipment Custodian

SS-12

Maintenance/Inspection Schedule

SS-13

Facility Manager

SS-14

Vehicle Maintenance

SS-15

Personal Wireless Communications Systems

SS- 17

Curriculum Liaison

SS-18

Information Technology Support – Assigned Tasks

SS-23

Status Reports

SS- 19

Software License Manager

SS- 20

ADPE Equipment Custodian

SS- 21

Telephone Control Officer (TCO)

SS- 22

Computer Security Program

4.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES

4.1. GOVERNMENT FURNISHED FACILITIES. The government will provide office space and work areas for each functional area. The Resource Management and Information Technology positions will be provided an office in building 9480. The Fire Maintenance person will have office in building 9461. Both facilities are located on the Silver Flag site.

4.1.1. No alterations to the office space shall be made without the specific written permission from the functional commander and the CO as coordinated and approved via the Civil Engineer work order, AF Form 332. In case of alterations necessary for compliance with OSHA, such permission shall not be reasonably withheld. The contractor shall return the office space to the government in the same condition as received, except for fair wear and tear and approved modifications.

4.2. GOVERNMENT FURNISHED SUPPLIES AND EQUIPMENT. The government will provide all necessary resources for task support to include computer equipment (desk and/or laptop), necessary application software, office supplies, telephone, reproduction facilities, and locally required forms at the start of the task.

4.3. GOVERNMENT FURNISHED UTILITIES. The government will furnish electricity, water and sewage service as necessary for accomplishment of work in accordance with this contract.

4.3.1. UTILITY CONSERVATION. The contractor shall adhere to all base level utility conservation practices or requirements. The contractor shall be responsible for operating under conditions that prevent waste of utilities.

4.4. TELEPHONE SERVICE. The government will provide base, local, and long distance commercial telephone service. The contractor shall use government provided telephone services for official government business only.

4.5. SECURITY, FIRE AND MEDICAL SERVICES. The government will provide police and fire protection. In the event of a medical emergency, base ambulance service for transporting an injured employee to a local hospital is available on a cost reimbursement basis.

5.0. GENERAL INFORMATION

5.1. SECURITY.

5.1.1. SUITABILITY INVESTIGATIONS.

5.1.1.1 Personnel working in a government facility 6 months or less or working anywhere on Tyndall AFB property are required to have a Local Files Check. The Unit Security Manager will coordinate the Background Affidavit (with Pass & ID) and the DBIDS Application – allow 3-5 day process time.

All contracts prohibit hiring of illegal aliens for base duties and corrective/punitive actions can be taken when violations occur (AFI 63-113, ACC Sup).

5.1.1.2. Personnel working in a government facility 6 months or longer or at anytime requiring access to the Local Area Network will require a National Agency Check with Written Inquiry (NACI) clearance. An open NACI Investigation, at a minimum, is required before access to government furnished workstations that have access to Air Force e-mail systems can be granted. A Network Waiver may be granted by the Unit Commander after completion of NACI investigation process. These investigations shall be submitted by the government at no additional cost to the contractor. Personnel requiring Unescorted Entry to Restricted Areas, require a favorably completed NACI clearance – IAW DoD 5200.2-R, Personnel Security Program.

5.1.1.3. Personnel requiring access to classified will require at least a Secret clearance. Interim Secret may be granted by contractor’s FSO, if requirement permits. (The DD 254, Department of Defense Contract Security Classification Specification, requires 325 Fighter Wing/Information Protection office coordination.) Comment by Bernal, Amber L Civ USAF ACC 325 CONS/LGCP: Verify this option can be included, based on requirement from User. NOT ALL RQMTS will permit this Option.

5.1.1.4. In specific job requirements, the contractor shall comply with AFI 31-501 ACC Sup 1, Personnel Security Program Management, DoD 5200.2-R, Personnel Security Program, DoD 5200.01 V2, Information Security Program: Marking of Classified Information, AFI 16-1404, Air Force Information Security Program, AFMAN 33-152, User Responsibilities and Guidance for Information Systems, and the National Industrial Security Program Operating Manual (NISPOM) which governs all federal contractors who perform classified duties.

5.1.2. VISITOR GROUP SECURITY AGREEMENT (VGSA). The contractor shall enter into a integrated visitor group security agreement if contract performance is on base. This agreement shall outline how the contractor integrates security requirements for contract operations with the Air Force to ensure effective and economical operation on the installation. The final DD Form 254 and Visitor Group Security Agreement (VGSA) are required to be signed/approved by the contractor and government representatives prior to work initiated. Original VGSA is required to be maintained by 325 Fighter Wing/Information Protection office. The unit security manager, contractor and the 325 FW/IP office are required to maintain a copy on file. The agreement shall include:

a. Security support provided by the Air Force to the contractor shall include storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badging and visitor control, investigation of security incidents, base traffic regulations, and the use of security forms and conducting inspections required by DoD 5220.22-R, Industrial Security Regulation, Air Force Policy Directive (AFPD) 31-6, Industrial Security, and Air Force Instruction 16-1406, Air Force Industrial Security Program.

b. Security support requiring joint Air Force and contractor coordination includes packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks, and internal security controls for protection of classified material and high-value pilfer able property.

c. On base, the integrated visitor group security agreement may take the place of a standard practice procedure (SPP).

d. The unit’s Trusted Agent Security Manager or a Trusted Agent shall enter information into the Trusted Associate Sponsorship System for each contractor employee requiring access to TAFB or any other government installation.

5.1.3. CLEARANCE REQUIREMENTS. The contractor must possess or obtain an appropriate facility security clearance (Secret) prior to performing work on a classified government contract. If the contractor must perform top secret work at a location other than one of the government furnished facilities, the contractor shall be responsible for obtaining appropriate facility security clearance, up to and including secret, prior to performing work. If the contractor does not possess a facility clearance, the contractor will request one. The contractor assumes the costs and conducts security investigations for initial and upgrades in current security clearance requirements. The contractor shall request security clearances for personnel requiring access to classified information within 15 days after receiving a facility clearance or, if the contractor is already cleared, within 15 days after contract award. Due to costs involved with security investigations, requests for contractor security clearances shall be kept to an absolute minimum necessary to perform contract requirements. The contractor is required to have a DD 254, (list name of form), and shall notify the information security program manager (ISPM) at each operating location 30 days before on-base performance of the contract. The notification shall be signed/dated and include:

a. Name, address, and telephone number of company representatives.

b. The contract number and contracting agency.

c. The highest level of classified information which contractor employees require access to.

d. The location(s) of contract performance and future performance, if known.

e. The date contract performance begins.

f. Any change to information previously provided under this paragraph.

5.1.4. If specific duty is listed within DoD 5200.2-R, Personnel Security Program, then a favorable NACI or Interim Secret, at a minimum, is required. If following AFI 31-101, Integrated Defense (FOUO), regarding access requirements, an Open Investigation is the minimum for whichever level clearance is required.

5.1.5. PASS AND IDENTIFICATION ITEMS. The contractor shall ensure the following pass and identification items required for contract performance are obtained for employees and non-government owned vehicles:

a. DoD Common Access Card (CAC), AFI 36-3026_IP, Vol 1. Process through USM, Trusted Agent Sponsorship System (TASS) point of contact for a CAC card (If network access is required). A CAC (contractor) ID card is required for performance on the installation in a contractor capacity, regardless of alternate base access forms of identification (ex: retired military ID).

b. AF Form 75, Visitor/Vehicle Pass (AFI 31-204): The Service Provider shall adhere to local security policy when appling for short/long term visitors’ passes. Any contractor requesting a pass for more than 3 days will complete a Local Files Check with 325 SFS/Pass & ID. Vehicle passes (personal vehicles) are no longer required.

5.1.6. RETRIEVING IDENTIFICATION MEDIA. The contractor shall retrieve all identification media from employees who depart for any reason before the contract expires; e.g., terminated for cause, retirement and submit them to the COR. All identification media will be turned into SFS, after coordination with the USM.

5.1.7. LISTING OF EMPLOYEES. The contractor shall maintain a current listing of employees. The list shall include employee's name, social security number, level of security clearance, and PWS paragraph the person is assigned to. The list shall be validated and signed by the company facility security officer (FSO) and provided to the contracting officer (upon request) and COR prior to the contract start date. Updated listings must be provided when an employee's status or information changes.

5.1.8. FACILITY SECURITY OFFICER APPOINTMENT. The contractor shall appoint a FSO for the on-base integrated visitor group. The government’s unit security manager shall provide employees with training required by DoD 5200.01 Volumes 1-4, DoD Information Security Program, AFI 16-1404, Air Force Information Security Program, AFI 16-1406, Air Force Industrial Security Program. The FSO shall provide initial and follow-on training to contractor personnel who work in Air Force controlled/restricted areas. Air Force restricted and controlled areas are explained in AFI 31-101, Integrated Defense (FOUO).

5.1.9. COMPUTER SECURITY REQUIREMENTS. In accordance with DoD 5200.01 Vol 1-4, DoD Information Security Program and AFI 16-1404, Air Force Information Security Program, the contractor shall comply with AFI 33-115, Air Force Information Technology (IT) Service Management; AFMAN 33-282, Computer Security (COMPUSEC), AFMAN 33-285, Cybersecurity Workforce Improvement Program, and AFI 33-200, Air Force Cybersecurity Program Management, as they apply to required security clearances and training requirements prior to being granted access to systems. Comment by Muniz, Amber L Civ USAF ACC 325 CONS/LGCP: Coordinate with Wing/IA if admin rights are needed. An additional paragraph (8570) IS REQUIRED and the security investigation requirement upgrades to SECRET. The exact references and wording IS AT CONS (QAPC); just ask. Comment by Van, Michelle A Civ USAF ACC 325 CS/SCXS: AFMAN17-100 Comment by Van, Michelle A Civ USAF ACC 325 CS/SCXS: AFMAN17-1301 Comment by Van, Michelle A Civ USAF ACC 325 CS/SCXS: AFMAN17-1303 Comment by Van, Michelle A Civ USAF ACC 325 CS/SCXS: AFI17-130

5.1.9.1. DoD IA training is located on Advanced Distributed Learning System (ADLS) accessible via the AF Portal. A publically accessible version of the DoD IA training is located on the Information Assurance Support Environment (IASE) website (http://iase.disa.mil/eta/ProductDownload/awareness_download.html).

5.1.9.2.1. INFORMATION ASSURANCE CONTRACTOR TRAINING AND CERTIFICATION (JAN 2008). The Contractor shall ensure that personnel accessing information systems have the proper and current information assurance certification to perform Information Assurance functions in accordance with DOD 8570.01-M, Information Assurance Workforce Improvement Program. The Contractor shall meet the applicable information assurance certification requirements, including- (1) DoD-approved information assurance workforce certifications appropriate for each category and level as listed in the current version of DoD 8570.01-M; and 2) Appropriate operating system certification for information assurance technical positions as required by DoD 8570.01-M. b) Upon request by the Government, the Contractor shall provide documentation supporting the information assurance certification status of personnel performing information assurance functions. (c) Contractor personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing information assurance functions.

5.1.10. ANTI-TERRORISM/FORCE PROTECTION. Contractor personnel, including subcontractors, must comply with and participate in the installation AT/FP Program, specifically including the conduct of Random Antiterrorism Measures (RAM).

5.2. FREEDOM OF INFORMATION ACT PROGRAM (FOIA). The contractor shall comply with DoD Regulation 5400.7/Air Force Supplement and AFMAN 33-302, DoD Freedom of Information Act Program requirements, Air Force Instruction 33-332, Air Force Privacy and Civil Liberties Program and DoD Manual 5200.01-V4 requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material. Contractors who are functional OPRs for official government records are not authorized to make the decision to disclose government records.

5.2.1 Privacy Program (PA). The contractor shall comply with DoD 5400.11, DoD Privacy Program requirements and Air Force Instruction 33-332, Air Force Privacy and Civil Liberties Program. The regulation sets mandatory guidelines for collecting, safeguarding, maintaining, using, accessing, amending and disseminating personal information kept in systems of records to comply with the Privacy Act, Title 5, United States Code (U.S.C.), Section 552a.

5.2.2. FOR OFFICIAL USE ONLY (FOUO). The contractor shall create and maintain FOUO material IAW DoD 5400-7R, DoD Freedom of Information Act Program; AFI 33-115, Air Force Information Technology (IT) Service Management; and AFI 33-283, Communications Security (COMSEC) Operations. Mark all documents meeting the requirements identified in DoD Regulation 5400-7/Air Force Supplement, paragraphs C3.2.1.2 thru 3.2.1.9 as “For Official Use Only” IAW instructions identified in paragraph C4.2.1. Safeguard all sensitive data IAW DoD Regulation 5400.7/Air Force Supplement, paragraph C4.4. When documents containing FOUO material are authorized for destruction, shred the records in an approved shredder fit for the classification. Degauss or overwrite magnetic tapes or other magnetic media.

5.2.3. Records Management. Records management at the functional level is life-cycle management (creation, maintenance, storage, use, and disposition) of information as a government record, regardless of media. All data created for Government use and delivered to, or fall under the legal control of the government, are federal records and shall be managed in accordance with DoD and AF directives. These records include information for official use only or information subject to the Privacy Act of 1974. AFMAN 33-363, Management of Records, gives details on records management. AFI 33-364, Records Disposition--Procedures and Responsibilities, provides procedures and responsibilities for contractor’s records. Air Force WEB-RIMS RDS located at https://webrims.amc.af.mil/rds/index.cfm provides records disposition guidance.

5.3. REPORTING REQUIREMENTS. The contractor shall comply with AFI 71-101, Volume-1, Criminal Investigations, and Volume-2 Protective Service Matters, requirements. The contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, the contractor personnel, resources, and classified or unclassified defense information. The contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

5.4. PHYSICAL SECURITY. Areas controlled by the contractor’s employees shall comply with base operations plans/instructions for FPCON procedures, random antiterrorism measures (RAMS) and local search/identification requirements. The contractor shall safeguard all government property including controlled forms provided for contractor use. At the close of each work period, government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.

5.5. OPERATING INSTRUCTIONS. Adhere to the Air Force activity Operating Instruction (OI) for internal circulation control, protection of resources and to regulate entry into Air Force controlled areas during normal, simulated and actual emergency operations.

5.6. KEY CONTROL. The contractor shall establish and implement key control procedures in the contractor’s quality control plan to ensure keys issued to the contractor by the government are properly safeguarded and not used by unauthorized personnel. The contractor shall not duplicate keys issued by the government.

5.6.1. LOST KEYS. Lost keys shall be reported immediately to the contracting officer. The government replaces lost keys or performs re-keying. The total cost of lost keys, re-keying, or lock replacement shall be deducted from the monthly payment due to the contractor. In the event a master key is lost or duplicated; all locks and keys for that system shall be replaced or rekeyed by the contractor.

5.6.2. GOVERNMENT AUTHORIZATION. The contractor shall ensure its employees do not allow government issued keys to be used by personnel other than current authorized contractor employees. The contractor employees shall not use keys to open work areas for personnel other than contract employees engaged in performance of duties, unless authorized by the government functional area chief.

5.7. LOCK COMBINATIONS. The contractor shall establish procedures in local OIs ensuring lock combinations are not revealed to unauthorized persons and ensure the procedures are implemented. The contractor is not authorized to record lock combinations without written approval by the government functional area chief. Records with written combinations to authorized secure storage containers or secure storage rooms (SSR), shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers. The contractor shall comply with DoD 5200.1-R, Vol 3, security requirements for changing combinations to storage containers used to maintain classified materials.

5.8. TRAFFIC LAWS. Contractor and its employees shall comply with base traffic regulations for all vehicles they drive on base. For example, while on TAFB you MUST use hands-free devices while driving. No texting or manipulating a phone while driving is permitted.

5.9. HOURS OF OPERATION. Unless otherwise stated in the PWS, the normal duty hours shall be Monday through Friday 0730 hours to 1630 hours.

5.9.1. EXTENDED WORK WEEK (EWW). The mission of Det 1, 823rd RHS may require that contractors exceed the standard work week. In that event, COR will notify the contractor that the EWW is authorized and will provide the effective dates.

5.9.2. SHIFT WORK. RESERVED

5.9.3. ON-CALL.

a. On call services may be required for exercises, contingencies, or at the convenience of the government. Overtime for SCA exempt personnel will be paid via compensatory time off on a straight 1 to 1 hour ratio. (i.e., 1 hour compensatory time off will be provided for each hour of overtime worked.

b. Prior approval from the COR is required before overtime is worked. Notification by e-mail must contain the following: employee name, hours needed the dates when the hours will be worked, and the reason why overtime is needed.

5.9.4. ABSENCES. All absences must be coordinated and approved through the COR 5 days prior to occurrence. All long term absences, terminations, and extended leaves will be coordinated through COR 30 days in advance.

5.10. FEDERAL HOLIDAYS.

New Year’s Day - 1 January Martin Luther King Day - 3rd Monday in January President’s Day - 3rd Monday in February Memorial Day - last Monday in May Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - 11 November Thanksgiving Day - 4th Thursday in November Christmas Day - 25 December

5.10.1. If these holidays fall on Saturday, the preceding Friday shall be observed. If these holidays fall on Sunday, the following Monday shall be observed. If a holiday falls on a scheduled service day, the contractor shall be responsible for rescheduling services for the first day post the holiday observance.

5.11. DOWN DAYS. These are days designated by MAJCOM or 325 FW/CC as non-working days. The government reserves the right not to allow all non-essential tasks to be performed on these days. The estimated number of down days is eight per year. The contractor shall not charge any cost for down days unless approved by the COR.

5.12. CONTRACTOR TRAINING. The government may request the contractor to attend conferences, symposiums, and training course/sessions to provide interface and attain knowledge necessary for the performance of PWS requirements. All in-residence training courses must be approved by the contracting officer or COR in writing prior to the contractor making a commitment to attend the course.

a) Anti-Terrorism Training. The AF will provide appropriate Level 1 anti-terrorism training to contractor employees as required for mission requirements. This training shall be requested through the contracting officer or COR.

b) OPSEC Training. The AF will provide OPSEC specific training or training materials within 90 days of initial assignment to the contract.

c) Ancillary Training (Total Force Awareness Training). The contractor shall take all ancillary training courses that the government requires for all military and Civil Service employees (such as Environmental Safety Training) and any specific course pertaining to a task, as required by AFI 33-200, CyberSecurity Program Management, unit or Wing/IA office. All courses must be taken, and passed by all on-site contractor personnel.

d) New or Updated Technology Training. Training in support of new or updated technology for the mission requirements will be provided once by the AF for the initial cadre of contract employees working at the time of the upgrade or receipt of new equipment/ technology. The method, amount, and need for training will be defined by the AF. The contractor shall be responsible for training any subsequent employees.

5.13. TRAVEL. RESERVED

5.14. ACCESS TO GOVERNMENT SYSTEMS. In accordance with DoD Directive Number 7045.14, The Planning, Programming, Budgeting and Execution (PPBE) System, contractors are not allowed access to any DoD system without explicit authorization of a relevant government official, and that is based on a need-to-know basis only. Individuals getting access must have the appropriate clearance for access to a particular system

5.15. GOVERNMENT-OWNED VEHICLES. The contractor may be required to drive government-owned vehicles to perform the task stated within the contract. The contractor shall comply with AFI 24-301, Vehicle Operations. All contractor personnel must have a current state Driver’s License.

5.16. PUBLICATIONS. Can be accessed on-line at http://www.e-publishing.af.mil/. Supplements or amendments to listed publication from any organizational level may be issued during the life of the contract. The contractor shall immediately implement those changes in publications, which result in a decrease, or no change in the contract price. Prior to implementing any such revision, supplement, or amendment that will result in an increase in contract price, the contractor shall submit to the CO a price proposal and obtain prior approval. Price proposals shall be submitted within 15 calendar days from the date the contractor receives notice of the revision, supplement, or amendment giving rise to the increase in cost of performance. Changes in the contract price due to supplements and amendments shall be considered under the FAR 52.212-4, Contract Terms and Conditions - Commercial Items clause. Failure of the contractor to submit a price proposal within 15 calendar days from the date of receipt of any change, shall entitle the government to performance in accordance with such change, at no increase in contract price.

5.17. RESUMES/QUALIFIED STAFFING. The contractor shall obtain resumes and/or certifications showing that contractor personnel are qualified for the tasks they are performing. Within 15 days of contract award or replacement of personnel during the life of the contract, the government may request and verify contractor personnel are qualified for the tasks they are performing. The contracting officer, upon recommendation by the COR will determine whether personnel meet the task qualifications. If the contracting officer, upon recommendation by the COR determines that the person does not meet the task qualifications, the contractor shall replace the personnel within 30 days of contract effective date.

5.18 STAFFING LEVELS. The contractor shall fill a position within 30 work days of a position becoming vacant or the contractor becoming aware of an impending vacancy (whichever occurs earlier).

5.19. NDAA LABOR DATA REPORTING

5.19.1. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the [Enter CONTRACT NAME] via a secure data collection site.

5.19.2. Location of Site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

5.19.3. Reporting Period. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY). While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

5.19.4. Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

5.19.5. User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

5.20. QUALITY CONTROL. The contractor shall develop and maintain a quality control program to ensure services are performed in accordance with established required services addressed in the SS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor shall submit a Quality Control Plan to the CO for acceptance 30 days after contract start date.

5.21. QUALITY ASSURANCE. The government will evaluate the contractor’s performance to ensure services meet contract requirements When a performance threshold has not been met or contractor performance has not been accomplished, Contracting Officer’s Representative (COR) will initiate and provide the Contracting Officer (CO) a corrective action report (CAR) for issuance to the contractor. The contractor shall respond to the CAR IAW instructions provided and return it to the CO within 10 calendar days of receipt.

5.22. MULTI-FUNCTIONAL TEAM MEETINGS. The Program Manager and the Contractor may be required to meet with the CO, contract administrator, COR, and other government personnel as deemed necessary. The Contractor may request a meeting with the CO when the Contractor believes such a meeting is necessary.