PWS_Vehicle_Barriers_-_Final_13_Aug_18.pdf

PERFORMANCE WORK STATEMENT

FOR

Vehicle Barrier Maintenance and Repair LaSalle Gate

FA480018Q0012

633d Civil Engineer Squadron

Langley Air Force Base Joint Base Langley-Eustis, VA

13 August 2018

PWS FA480018Q0012 Vehicle Barriers Maintenance – LaSalle Gate 13 August 2018

TABLE OF CONTENTS

1.0. SCOPE OF WORK

2.0. DESCRIPTION OF SERVICES

3.0. GENERAL INFORMATION

4.0. SERVICES SUMMARY (SS)

5.0. GOVERNMENT FURNISHED EQUIPMENT, SUPPLIES AND/OR SERVICES

APPENDIX A CONTRACT MANPOWER REPORT

TECHNICAL EXHIBIT 1 Barrier System Chart

TECHNICAL EXHIBIT 2 Workload Estimates

TECHNICAL EXHIBIT 3 MODEL RB12 VEHICLE BLOCKER MAINTENANCE

CHECKLIST

PERFORMANCE WORK STATEMENT

FOR

Vehicle Barrier Maintenance and Repair

1.0. SCOPE OF WORK. The Contractor shall provide all personnel, labor, equipment, supplies, tools, materials, supervision, and other items and services necessary to provide regular periodic inspection and maintenance (monthly, quarterly and annual), emergency repair and quarterly recertification for Joint Base Langley Eustis (JBLE) - Langley Air Force Base (AFB) LaSalle Gate final denial active vehicle barriers and pop up bollards. Work shall comply with commercial standards for maintenance and repair of these units as well as all commercial, federal, state, and local requirements that may apply. Barriers consist of actuators, control wiring, circuitry, structural framework, lighting, spring assembly, hydraulic related equipment, corresponding traffic lights, associated computerized systems and control cabinets.

2.0. DESCRIPTION OF SERVICES. The contractor shall perform monthly and quarterly inspections, perform preventive maintenance (PM) during each monthly and quarterly inspection, maintain the cleanliness of barrier pits and shafts and perform routine and emergency corrective service call maintenance on active vehicle barriers and pop bollards.

2.1. Primary Service #1 - Inspections. The contractor shall perform monthly and quarterly inspections on all barriers and barrier systems to include pop up bollards. Monthly inspections will occur the first week of every month except during quarterly inspections (Jan, Apr, July, and Oct). The contractor shall submit an Inspection Checklist and schedule to the Contracting Officer (CO) and the Contracting Officer’s Representative (COR) within ten (10) calander days of contract award and before any inspection work is permitted.

2.1.1. Inspection Repairs. During an inspection by the user or base maintenance personnel, if any system is not operating properly the system shall be taken out of service and the contractor shall immediately be contacted to service the system. If the inoperable system(s) cannot be repaired during the initial call after being notified by the COR, the contractor shall notify the COR within one (1) hour of determination on extent of repairs, estimated cost and estimated completion date.

2.2. Primary Service #2 - Preventative Maintenance and Inspection Program. The contractor shall perform preventive maintenance (PM) during each monthly and quarterly inspection to ensure reliable and continuous safe operation (Technical Exhibit 3). PM program shall comply with manufacturer’s recommendations for the barrier system. Technical Exhibit 1 identifies the barrier type, number of barriers and location for Langley AFB. The contractor’s responsibilities, base maintenance responsibilities and user responsibilities are identified in Technical Exhibit 2 Workload estimates. Contractor shall ensure barriers meet manufacturer maintenance performance specifications. Pop up bollard preventative maintenance includes function checks, lubricate as needed and exercise locking system.

2.2.1. Barrier Pit Preventative Maintenance. The contractor shall maintain the cleanliness of barrier pits and shafts, which shall be free of trash, debris, oil, absorbents, dirt, silt, pine-needles, snow and water. Winter weather may cause the barrier systems to become jammed with ice or snow. The contractor shall perform bi-weekly inspections and maintenance from 01 November to 31 March to insure barrier heaters, as applicable, are operating remove snow/water and dirt buildup from the barrier pit, drainage system to include in-ground vehicle detection and Infrared (IR) detection systems. Ice shall be removed from the barrier and barrier pit inorder to prevent damage to barrier components and the operation of barrier systems.

2.2.2. Preventative Maintenance Service during Inspection. The contractor shall provide full preventive maintenance inspection (PMI) and repair in accordance with equipment manufacturer’s specifications/recommendations, and industry standard practices to include checking and maintain any computerized systems that support the active vehicle barrier.

2.3. Primary Service #3 - Service Calls. Service call repairs may be in the form of either routine or emergency calls when a barrier system is non-operational. The COR will identify calls as routine or emergency before notifying the contractor. Contractor shall respond to service calls, perform periodic inspections, and be responsible for repair and replacement of all worn or failed components, installed additional systems (i.e. cameras, video processing cards, Programmable Logic Controller (PLC), relays), parts, including those parts which have reached their life expectancy and prone to fail. Replacement parts shall be fully compatible with existing systems.

2.3.1. Routine Service Calls. In the event that a mechanical or electrical system failure occurs during normal duty hours, a service call shall be placed to the contractor by the COR. Service calls are unscheduled maintenance requests pertaining to situations that hinder normal operational efficiency or serviceability of the barrier systems. The contractor shall respond to routine service calls within a 24 hour period, Monday through Friday, 0730-1630. The contractor shall submit a description of the problem with a cost estimate to COR within two (2) duty days before any work is initiated. The malfunctioning barrier shall not be inoperable for more than two (2) days, unless parts have to be ordered, in which case the COR shall be notified immediately.

2.3.2. Emergency Service Calls. Emergency service calls for the purpose of this contract are defined as failures or deficiencies that constitute an immediate safety issue or risk of property damage after normal work hours, weekends, and federal holidays. When a complete repair cannot be accomplished the contractor shall notify the COR within the next duty day. The contractor shall begin the service within 6 hours after notification and complete required work to a point of safe utilization, regardless of time required, not to exceed one duty day.

2.3.3. Callbacks. An emergency repair will be accomplished to render the system to a point of safe utilization, regardless of time required, not to exceed one duty day. Defective service shall be re-performed within 5 days at no additional cost to the government.

2.4. Primary Service #4 - Paint/Appearance. Barrier systems shall be maintained with High Adhesion Paint such as Grip-Tite® paint or an equivalent adhesive paint. At a minimum, they shall be touched up every summer, re-painted every two (2) years and sandblasted and re-painted every five (5) years.

2.5. Repairs. The contractor shall provide a quote for repairs within two (2) duty days of the service call. The quote shall provide a detailed list of parts required to make the repairs as well as all tools, transportation, supplies, labor, materials and supervision necessary to complete the repairs. If the repairs are estimated to be less than $2,500.00, the contractor shall provide the repair quote including the price directly to the COR and copy the CO. If repairs are estimated to be greater than $2,500.00, the contractor shall provide the repair quote excluding the price to the COR and send the price directly to the CO.

2.5.1. Repairs under $2,500.00 shall be approved by the COR, all repairs exceeding $2,500.00 shall be approved only by the CO.

2.5.2. For repairs exceeding $2,500.00, the Contracting Officer or his/her designated representative will inform the contractor to make repairs if quote is approved. The contractor shall repair the affected system within the mutually agreed upon time after notification. All repair work shall be in accordance with normal commercial practices using parts specified by the vehicle barrier manufacturer.

2.5.3. Parts. The contractor shall be reimbursed for parts. The contractor shall ensure they obtain the best possible prices and discounts from suppliers. The contractor shall not add a profit mark up to their cost; general and administrative costs may be assessed. The contractor shall provide a copy of the vendor invoice to the CO or COR. The contractor shall provide additional information pertaining to parts and pricing at the request of the CO or COR.

2.5.4. Replacement Parts. All parts and materials shall be of Original Equipment Manufacturer (OEM) replacement parts or equal, recommended by the manufacturer. All parts shall be U.L. (Underwriters Laboratories) approved/Listed. Only new standard parts shall be used in completed repairs. All replaced parts obtained by the contractor shall be invoiced at contractor’s cost. Additional cost/mark-up on materials of work performed by sub- contractor will not be accepted. If applicable, contractors will abide by any existing active Mechanical warranties.

2.5.5. Quotes. The contractor shall provide their quote to the 633 CONS contract specialist, who will then coordinate with the COR to ensure technical acceptability. Once the COR provides their technical review to the 633 CONS contract specialist, a Letter of Direction (LOD) will be issued by 633 CONS for the contractor to begin the repairs. A minimum of two (2) quotes shall be submitted by the contractor for items/parts that are not proprietary to the Original Equipment Manufacturer (OEM). All quotes will include a detailed scope of work and contractor period of performance.

2.6. Personnel Qualifications. The contractor is required to submit a list of employees certifying proof of qualifications within five calendar days (CD) of contract start.

2.6.1. Lead Barrier Technician. The contractor’s lead on site technician shall be a certified, licensed, factory trained mechanic and inspector for all barrier maintenance.

2.6.2. Barrier Technician. The barrier technician performing the work shall be factory certified/trained on the specific barrier(s) at the military base and have no less than one (1) year experience.

2.6.3. Welder. Each employee performing welding shall be certified in the Shielded Metallic Arc Welding (SMAW) process utilizing the American Welding Society (AWS) Code; AWS D.1.1 in the 3G and 4G positions for 1” thick A-36 structural steel. The contractor shall produce a current welding certification to the COR or contracting officer for each employee performing welding. The contractor shall coordinate with and obtain a base specific welding and cutting permit issued by the Base Fire Department. Coordination shall be made with the installation Fire Department prior to any cutting or welding.

2.6.4. Electrician. Each employee performing electrical work on the barrier systems shall have a current Certificate of Fitness/license issued by the State the work will occur, be of a minimum of a journeymen level electrician and a current Cardio Pulmonary Resuscitation (CPR) certification. The contractor shall provide copies of current certifications to the COR or CO for each employee performing electrical work.

2.7. Deliverables - Reports and Documentation. The contractor shall prepare and submit a written report within five business days after maintenance and repairs are completed. The report shall include the date and time of the service call, the location of the barrier system, the repairs performed, and the name of the technician performing the repairs. If additional repairs are required, the contractor shall submit a written report with quote within 48 hours of service call.

The report shall identify each traffic signal, the location, required repairs and parts list.

2.7.1. Service Call Reports. All parts and materials used for service calls shall be itemized in the report. Both the contractor and the COR must sign the report before the service call can be officially closed. In addition to the required signature, the report shall include the date and time, location of barrier system, repairs performed, date and times repairs were completed, description of parts/materials replaced, actual cost, contract number, and name of the technician performing the repairs.

2.7.2. Inspection Report. The contractor shall prepare and submit a written report, including the Inspection Checklist, to the 633d Civil Engineer Squadron (633 CES) Operations Flight Commander identified Point Of Contact (POC) within 10 days of the inspection. The report shall include identification of barrier system, location, maintenance work performed, repairs needed, date of inspection, inspector, and overall condition of the barrier system. The contractor shall submit one report, sectioned with tabs according to barrier system location. An inspection report shall be provided to the CO and COR upon completion of all inspections.

2.7.3. Maintenance Manual/Logs. The Barricades Operations and Maintenance Manual will be updated and maintained by the contractor. The manual shall include a complete history of maintenance and repairs, indicating dates and name of technician who performed the work.

Maintenance logs shall be maintained with the base POC within CES/CEOES.

3.0. GENERAL INFORMATION

3.1. Hours of Operation. The hours of operation are 0700 to 1600 Eastern Standard Time (EST), Monday – Friday, excluding federal holidays. If the contractor wishes to perform any services outside of the normal hours of operation, the contractor shall coordinate with the Contracting Officer Representative (COR) and the Contracting Officer (CO) no later than one week prior to the scheduled event. In the event of emergency circumstances, accommodations may be made on a case by case basis.

3.1.1. Base Closure Days. If the Base Commander determines the base is closed due to snow, hurricane, or Acts of God, the contractor shall reschedule work planned for this time.

3.1.2. Federal Holidays. The Contractor shall not be required to work any of the following federal holidays:

New Year’s Day - 1 January Martin Luther King Day - 3rd Monday in January Washington’s Birthday - 3rd Monday in February Memorial Day - last Monday in May Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - 11 November Thanksgiving Day - 4th Thursday in November Christmas Day - 25 December

3.1.2.1. If a holiday falls on Saturday, the preceding Friday shall be observed. If a holiday falls on Sunday, the following Monday shall be observed. If a holiday falls on a scheduled service day, the contractor shall be responsible for rescheduling services for the first day post the holiday observance.

3.2. Non Mission-Essential Functions. It has been determined by the Functional Commander of this service that the requirements under this PWS are non-essential and therefore shall not be performed during a crisis, exercise or inclement weather.

3.3. English Language Requirement. All contractor personnel shall read, understand, speak and write English fluently.

3.4. Contract Manager. The Contractor shall provide a contract manager and an alternate who shall be responsible for the performance of the work. These individuals shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract and shall be designated, in writing, to the Contracting Officer (CO). The alternate contract manager shall act for the contract manager when the manager is absent. The contract manager and alternate contract manager shall have experience in management and supervision.

3.4.1. The contract manager or alternate shall be available within 2 hours to meet on the installation or by telecom with the CO and/or with other government personnel designated by the CO during normal duty hours to discuss issues or concerns.

3.5. Communication. Contractor personnel shall maintain open and professional communication with government personnel at all times. Complaints validated by the COR shall be reported in writing to the CO and the contractor for action. Failure of the contractor to take corrective action on validated complaints raised by the COR and the CO will be considered a failure to perform.

3.6. Appearance. Contractor personnel shall present a professional, conservative, and neat appearance. Contractor personnel shall report for duty in a professional manner, in appropriate attire and having complied with socially acceptable standards of personal hygiene.

3.7. Contractor Identification. All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious are required to identify themselves as such to avoid being mistaken for Government officials. Contractors performing work at Government workplaces will provide their employees with an easily readable identification (ID) badge indicating the employee's name, the contractor's name, the functional area of assignment, and a recent color photograph of the employee.

Contractors shall require their employees to wear the ID badges visibly when performing work at Government workplaces. Contractor personnel must also ensure that all e-mails, documents, or reports they produce are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. All signature blocks on e-mails shall indicate the Contractor's name.

All e-mail address lines shall include CTR in the address line.

3.8. Conflict of Interest. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest.

The contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such a person seeks and receives approval in accordance with the Department of Defense (DoD) Directive 5500.7 and Air Force policy. If prior military, personnel must have been discharged under honorable conditions with no administrative actions taken against them.

3.9. Security Requirements for Unclassified Contracts. The contractor shall ensure the necessary pass and identification items required for contract performance are obtained for all personnel.

3.9.1. Listing of Personnel. The contractor shall maintain a current listing of personnel. The list shall include the employee’s name, social security number and level of security clearance. The list shall be validated and signed by the companies Facility Security Officer (FSO) and provided to the sponsoring agency’s security manager, the COR, and the CO. An updated listing shall be provided when an employee’s status or information changes.

3.9.2. Langley Installation Access. The contractor shall ensure that each employee obtains the following pass and identification items: all necessary cards, passes, buttons, decals, or other items required for access to the areas and the installation. Upon contract award and the replacement of any employees, the contractor will be required to complete a base access request form which will be submitted to the COR. The COR will submit the pass request to the 633d Security Forces Squadron (633 SFS) to obtain the necessary identification items. Upon approval of the pass request by 633 SFS, the contractor employee will be required to obtain any individual and vehicle identifications media at the 633 SFS Pass and Identification Section, 20 Nealy Ave (Bldg. 5) on Langley AFB, VA.

3.9.3. Ft. Eustis Installation Access. N/A

3.9.4. Employee clearance requirements. As a minimum, contractor personnel must be able to obtain and maintain a TIER 1, favorable suitability/fitness determination under 5 CFR 731 or equivalent. The Government will submit background investigations for positions that require a Common Access Card (CAC) and/or IT access only. Prior to CAC issuance, an FBI fingerprint check must be completed without adverse comment, and the T1 Investigation or equivalent must be initiated. CACs will not be issued before the fingerprint check results have been completed and the investigation has been opened/scheduled at Office of Personnel Management (OPM).

Contractor personnel receiving unfavorable T1 Investigations shall not be employed. The sponsoring Government agency will submit requests for investigation on AF Form 2583, Request for Personnel Security Action, at no additional cost to the contractor. The contractor shall comply with the requirements of DoDM 5200.02, AFM 16-1405 Personnel Security Program and AFI 33-119, Electronic Mail (E-Mail) Management and Use.

3.9.5. Physical Security (Security of Government Property). The contractor shall safeguard all government property, including controlled forms provided for contractor use. At the close of each work period, government equipment, facilities, and squadron assets and materials shall be secured.

3.9.6. Entry Procedures to Controlled/Restricted Areas. The contractor shall comply with local base procedures for entry to Air Force (AF) controlled/restricted areas where contractor personnel will work.

3.9.7. Reporting Requirements. The contractor shall comply with the requirements of Volume 1, AFI 71-101, Criminal Investigations, and paragraph 1.1 of Volume 2, Protective Service Matters. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware that may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. The contractor personnel’s immediate supervisor shall brief him/her upon initial on-base assignment and as required thereafter.

3.9.8. Retrieving Identification Media. The contractor shall return all identification media to the sponsoring agency’s security office, the COR or the CO upon completion/termination of the contract or upon departure of any personnel during the course of the contract. Failure to do so may delay payment to the contractor. Final payment may be withheld until identification media is returned.

3.10. Key Control. N/A – No keys will be issued.

3.10.1. Lost Keys. N/A – No keys will be issued.

3.11. Traffic Laws. The contractor and/or contractor personnel shall comply with the installation traffic code as specified in Virginia State Law and Air Force Instruction (AFI) 31-218, Motor Vehicle Traffic Supervision (current edition). The contractor and/or contractor personnel shall comply with current instruction on cell phone use while on a military installation.

3.12. Weapons, Firearms, and Ammunition. Contractor personnel are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately-owned vehicle while on any Air Force base.

3.13. Smoking in Air Combat Command (ACC) Facilities. Contractors are advised that the ACC Commander has placed restrictions on the smoking of tobacco products in ACC facilities.

AFI 40-102, Tobacco Use in the Air Force (current edition), outlines the procedures used by the commander to control smoking in our facilities. Contract personnel and visitors are subject to the same restrictions as Government personnel. Smoking is permitted only in designated smoking areas.

4.0. SERVICES SUMMARY (SS). The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The SS and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of government surveillance and confirmation of services provided. These thresholds are critical to mission success.

Procedures as set forth in the Federal Acquisition Regulation (FAR) 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. The absence of any contract requirements from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Government has the right to inspect all services required in the contract.

SERVICES SUMMARY TABLE

Item Performance Objective

PWS Para Performance Threshold

Method of Surveillance

SS-1 Inspections 2.1 95% of all reports and supporting documents must be

100% Surveillance received within 10 working days of inspections

SS-2 Preventative Maintenance

2.2. and subsequent paragraphs

95% of preventative maintenance completed

100% Surveillance

SS-3 Routine Service Calls

2.3.1. Meet specified

time requirements 95% of the time

100% Surveillance

SS-4 Emergency Service Calls

2.3.2. 100% inspected by

COR

100% Surveillance

SS-5 Repairs 2.5. and subsequent paragraphs

95% of repairs completed

100% Surveillance

SS-6 Reports 2.7. and subsequent paragraphs

95% of reports submitted with no errors.

100% Surveillance

4.1. Performance Evaluation. The purpose of the Services Summary is to define performance evaluation and payment procedures. The Performance Objective (column 1) describes what the government will survey. Performance of a service will be evaluated to determine whether or not it meets the Performance Threshold (PT) of the contract. When the PT is exceeded, the COR will document the file with a Corrective Action Report (CAR) or a Performance Assessment Report (PAR) and provide the Contracting Officer with a Department of Defense (DoD) Form 2772 (Contract Discrepancy Report (CDR)) for issuance to the contractor.

4.1.1. The Government will periodically evaluate the contractor’s performance by appointing a representative(s) to monitor performance to ensure services are received. The government representative will evaluate the contractor’s performance through inspections of reports and contractor services documentation. The Government may inspect each task as completed or increase the number of quality assurance inspections if deemed appropriate because of repeated failures or because of repeated customer complaints. Likewise, the Government may decrease the number of quality assurance inspections if performance dictates. The government COR will make final determination of the validity of customer complaint(s).

4.1.2. If any of the services do not conform to contract requirements, the Government may require the contractor to perform the services again in conformity with contract requirements at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the Government may:

4.1.2.1. Require the contractor to take necessary action to ensure that future performance conforms to contract requirements; and

4.1.2.2. Reduce the contract price to reflect the reduced value of the services performed.

4.1.3. Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in any one month period may result in an immediate Progress Meeting with the Multi-functional Team. Failing to meet the performance threshold as outlined in the SS of these performance objectives in any combination for any two, or more consecutive or non-consecutive months during a contract period shall constitute a warning or Letter of Concern from the Contracting Officer. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

4.2. Quality Control. The contractor shall develop and maintain a quality control program to ensure services are performed in accordance with this contract and PWS. The contractor shall develop and implement procedures to identify and prevent non-performance and continual repeat of defective service. A written Quality Control Plan (QCP) shall be submitted to the CO and COR for review and feedback. The plan shall be submitted no later than 10 working days after award. The plan shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement and for correcting deficiencies as required.

4.3. Quality Assurance. The Government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR shall inspect by watching actual task performance, physically checking an attribute of the completed task, checking management information reports, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The COR will record surveillance results. Results of the surveillance then become the official Air Force record of the contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate a Corrective Action Report (CAR) or Performance Assessment Report (PAR), and provide the Contracting Officer a Contract Discrepancy Report (CDR) for issuance to the contractor. The contractor shall respond to the CDR in accordance with instructions provided and return it to the Contracting Officer no later than the suspense given by the CO.

4.4. Surveillance Methods

4.4.1. 100% Surveillance. This method requires the COR to inspect the service each time it occurs. Results shall be annotated on the inspection checklist. Any deficiency shall be documented and the contractor shall re-perform service as directed by the COR. Any unsatisfactory inspection identified but re-performed acceptably, shall still be counted as an unsatisfactory inspection for trending purposes.

4.4.2. Periodic Surveillances. This method requires the COR to employ a spot check style of evaluation based on the contractor’s schedule. Periodic surveillances will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. Any unsatisfactory inspection (defect) result shall be recorded, and the contractor shall re-perform the service after notification by the COR.

4.4.3. Customer Complaint. This method requires the customer to fill out a locally generated form provided by the COR or Contracting Officer. The COR will verify the complaint and notify the contractor of valid complaints. The contractor shall acknowledge the complaint within 2 hours and inform the COR of his recommendation. Any deficiency shall be documented and the contractor shall re-perform service immediately, if appropriate, or within 24 hours at no increase in contract amount. The contractor shall respond to the Customer Complaint in accordance with the instructions provided and return it to the Contracting Office within 5 calendar days of receipt.

Any unsatisfactory inspection identified but re-performed acceptably, shall still be counted as an unsatisfactory inspection.

4.5. Periodic Progress Meetings. The Contracting Officer, Functional Commander, COR, or other government personnel as appropriate, and the contractor shall periodically meet to discuss the contractor’s performance. The following issues shall be discussed: observed positive performance and steps taken by the contractor to prevent unsatisfactory performance, any modifications required of the contract, opportunities to improve performance, unsatisfactory inspections and trends against each performance objective.

4.5.1. The minutes of these meetings will be reduced to writing, signed by the Contracting Officer and any other signatures as deemed appropriate, and distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor will provide a written notification to the Contracting Officer identifying areas of non-concurrence for resolution within 10 days of receipt.

4.6. Deliverables. The contractor shall submit all deliverables in electronic form and shall produce reports using the Microsoft Office suite of applications. All deliverables must meet professional standards and the requirements set forth in contractual documentation. The contractor shall be responsible for delivering all end items specified.

Schedule of Deliverables Item Due Date

Contractor's Quality Control Plan (QCP) NLT 10 business days after contract award

Current Employee Listing NLT 10 business days after contract award and upon change in personnel

Quotes for Repairs and Maintenance over $2,500.00 Within two (2) duty days of request

Personnel Qualifications NLT 5 calendar days after contract start or a change in personnel

Reports and Documentation NLT 5 business days after maintenance and/or repair is complete

5.0. GOVERNMENT FURNISHED EQUIPMENT, SUPPLIES AND/OR SERVICES

5.1. Contractor Furnished Items and Services. Except for those items or services specifically stated in this PWS to be government-furnished, the contractor shall furnish everything required to perform this contract in accordance with all of its terms and conditions. It is the contractor’s responsibility to ensure contractor personnel are familiar with and understand the contents of this PWS as well as the company’s handbooks/handouts, etc. prior to beginning work.

5.2. Utilities. The Government will furnish electricity, water and sewage services as necessary for accomplishment of work in accordance with this contract. The contractor shall adhere to all base level utility conservation practices or requirements. The contractor shall be responsible for operating under conditions that prevent waste of utilities.

5.3. Security, Fire and Medical Services. The Government will provide police and fire protection. In the event of a medical emergency, base ambulance services for transporting an injured employee to a local hospital is available on a cost reimbursement basis.

APPENDIX A

CONTRACT MANPOWER REPORT

1. CONTRACTOR MANPOWER REPORTING. The Contractor shall provide a Contractor Manpower Report IAW the Secretary of the Air Force/Acquisition (SAF/AQ), 13 Nov 12 Letter, Implementation of Fiscal Year (FY) 11 National Defense Authorization Act (NDAA) Section 8108, Contractor Inventory. Contract Manpower Report should contain the following:

2. AUTHORITATIVE REFERENCE. SAF/AQ Letter 13 Nov 12 (Implementation of FY11 NDAA Section 8108, Contractor Inventory).

3. FORMAT. Format shall be narrative as determined by the Contractor.

4. CONTENT. The report shall include the following:

“The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the vehicle barriers and pop up bollards via a secure data collection site. The Contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.”

*Reporting Period: Contractors are required to input data by 30 September of each year.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and Contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for Government personnel and Contractors are available at the Army CMRA link at http://www.ecmra.mil.

TECHNICAL EXHIBIT 1

Barrier System Chart

Barrier Type No.

Barrier of Manufacturer Location – JBLE - Langley

AFB

RB12 Vehicle Blocker 6

Security Resources International

LaSalle Gate (LaSalle Ave) - Langley AFB

Pop up bollard 20 CamLock System LaSalle Gate (LaSalle Ave) - Langley AFB

TECHNICAL EXHIBIT 2

Workload Estimates

Inspection and Preventive Maintenance Workload Information for Active Vehicle Barriers

Item Type of maintenance to be performed Schedule Organization 1 Conduct function check of barrier system. Daily User (SFS)

Visually inspect safety lights and associated computerized systems to confirm functionality. Daily User (SFS)

Inspect barrier access plate screws to ensure all are tight.

Replace or tighten if necessary. Daily User (SFS)

Visually inspect inside of barrier vault and drains to determine if debris has built-up inside. Remove any built-up debris. Monthly Contractor

5 Check all painted parts and touch up as needed. Monthly Contractor

Conduct IAW Preventive Maintenance Checklist (refer to manufacturer recommended manuals/checklists) Quarterly Contractor

Conduct IAW Preventive Maintenance Checklist (refer to manufacturer recommended manuals/checklists and UFGS) barrier certification.

Quarterly

CES / SFS /

Contractor

Routine Service Calls Estimated: 40 calls per year Each call is estimated to last 4 Hours (once on site) Total of 160 hours

Emergency Service Calls Estimated: 12 calls per year Each call is estimated to last 4 Hours (once on site) Total of 48 hours

TECHNICAL EXHIBIT 3

MODEL RB12 VEHICLE BLOCKER MAINTENANCE CHECKLIST

1. Barrier Maintenance

Note: Carried out the following operations quarterly according to traffic intensity.

a. Vacuum-clean and clean the electrical panel and the hydraulic power unit.

b. Carry out the lockout procedure and check the security bar state.

c. Check that no foreign body, waste or others are in the RB pit.

d. Verify the nuts and screws tightening of mechanical parts.

e. Verify the state of electric and hydraulic connections.

f. Verify that all electric components are at the right place in the control panel and fixed well.

g. Verify the state of Zelio logic contacts.

h. Inspect visually all table pivots and articulations.

i. Inspect visually all chains, arms and pivots.

j. Verify that the obstacle is aligned perfectly with ground level at its lowered position.

k. Verify that the maximum obstacle lifting height is around one meter from highest point to ground.

l. Verify that the time to raise or lowered the obstacle respects the desired time (it should take around 3 sec. to raise or lowered the obstacle in standard operation).

m. Time an emergency obstacle raise (time should be less than 2 sec.).

n. Shut off the power then carry out three cycles of barrier opening - closing manually with the accumulator according to section 6.4.1. Each raise and lowered action should take 3 sec.

o. Empty the accumulators then carry out an obstacle raise and lowered with the hand pump according to section 6.4.2.

p. Verify that no tool or object was forgotten inside the barrier.

q. Put in place the access trap if removed.

Note: All bearings used are "maintenance free" type. Thus, no particular maintenance is required.

2. Hydraulic Power Unit Maintenance

Hydraulic system is currently the surest power transmission system. A correct maintenance and a periodic inspection give the maximum efficiency and longevity to a hydraulic system. Thus, it is recommended to scrupulously follow these instructions.

2.1. Maintenance

A) Carry out the following three simple maintenance steps every year. Those will have the greatest effect on hydraulic system performance, efficiency and life.

− Maintain a clean sufficient quantity of hydraulic fluid or the proper type and viscosity.

− Change filters and clean strainers.

− Keep all connections tight, but not to the point of distortion, so that air is excluded from the system.

B) (End-user). Verify, once a week, the tank oil gauge level. If the level drops too quickly, check all the installation to detect possible leakage. Keep the oil level closest to the "maxi " reference mark and never let the system runs with an oil level lower than the " mini ". This could let air coming inside the system.

C) Check, once per month, the return filter indicator located on the filter. Its needle indicates the filter state, thus if it is necessary to clean it. This type of indicator is connected to a "by-pass" valve so any movement of this one is retransmitted to the indicator. Each time the fouling indicator is examined, be sure that the full flow conditions are reached, thus to run at the system normal work temperature, before accepting or rejecting the indicator position concerning the filter. In fact, when the system is cold, it is possible that the increase in oil viscosity was sufficient to activate the "by-pass" valve and so the indicator. Thus, that would tamper the results.

Note that when the indicator is in the red zone, the filter must be changed as soon as possible and it is recommended to change it every year. This simple practice will increase the hydraulic system life and will ensure it a constant efficiency.

D) Examine the seals periodically. Remove and replace, if necessary, the defective one.

E) Check, with regular intervals, all system fixations and connection tightening.

F) In case of leakage, try to detect the cause while first inspecting the pump and continuing towards outside. Never demount the blindness system.

2.2. To Know

A) About Oil

− Oil is the fundamental element of any hydraulic system since it lubricates at the same time as it transmits power. It is thus essential to use the recommended mineral oils.

These oils give optimal efficiency and do not required oil replacement during various seasons.

− Do not fill the tank with a different oil trademark from the one used previously. New oil can be appropriate itself, but it could contains inhibitors incompatible with those in the previous one.

− Store all new oils in hermetic containers in order to be protect from extreme temperatures and pollution.

− Do not use soiled oil in the system since the filters would quickly be blocked.

B) About temperature − Never let a hydraulic system become overheated. That will break the oil “chain ", entice injuries to the joints and lower the oil viscosity. All that will reduce the system efficiency. The hydraulic system operating temperature should always be between +35°C and +55°C (95°F and 130°F) since it is at these temperatures that the oil viscosity has the best efficiency.

C) Other

− Do not run the system without air breather.

− Do not clean the tank or any system parts with cotton or any other fluffy matter to prevent non desired intrusions in the system and to avoid many disorders.

− During any oil replacement, take time to clean the tank and the suction strainer.

− Handle carefully all equipment’s. Many parts are manufactured with precision and rough handling would damage them.

2.3. Hydraulic Power Unit Service and Maintenance Handbook

It is strongly recommended to read and understand the hydraulic power unit manufacturer service and maintenance handbook. This document is joined to the present manual and contains a lot of additional information on your hydraulic system. In fact, there is a "Troubleshooting guide" with of trouble localization chart as well as technical data sheets of components used.

3. Piping and Flexible Hoses Maintenance

A) General Troubles can sometimes be avoided by simply paying attention to connections and piping.

The following points can be used as guide.

− Do not twist hydraulic flexible hoses. In fact, the flexible hoses curvature radius must be equal to at least 5 times the hose external diameter. Refer to the note in section

4.5.2 for more details about that.

− Use only new piping for installations or repairs. That will prevent impurities intrusion in the circuit and valves and receivers damaging. After being weld, piping must be pickled to remove calamine before being definitively assembled.

− Do not let penetrate any impurities in piping in order to avoid oil contamination.

− Do not use connections with defective threading to decrease leakage risks.

− Well tight all piping to avoid leakage.

− If leakage is detected, stop the installation and repair. To avoid accidents, clean oil on the ground.

B) Maintenance The piping maintenance is extremely simple. Observe the following instructions.

− Regularly inspect all piping in order to make sure that leakage there is no leakage.

− Examine flexible hose to localize any sign of deterioration. Leakage can occur towards the hoses ends after a long term use and especially in hot atmospheres.

− Examine pipes to detect external deteriorations. Shocks can cause recess in pipe that could weak it and reduce the oil flow.

− Paint all piping exposed to bad weather and make sure that painting is always in good condition.

4. Electrical Maintenance As long as the barrier runs well, that all button box buttons for manual mode are functional and that fault lamps (on the control panel and on the button box) are off, no electric maintenance is necessary. However, at every month, it would be interesting to review the checks enumerated in section 6.5 in order to keep a follow-up on the control panel component state and to make sure that no water, ice, snow or dust accumulation was formed in the panel. Lastly, if electric options were chosen, verify the state and the tightening of these electric connections.

5. Specific Maintenance

Note: To avoid any risk of injury and accident, carry out the lockout procedure before beginning all maintenance or inspection actions.

A) Arm or Chain Replacement

− Carry out the lockout procedure and power down the barrier.

− Refer to the spare parts catalog for assembly detail of the parts to inspect or replace.

B) Table Pivot Replacement − Carry out the lockout procedure and power down the barrier.

− Remove the RB base maintenance plate.

− Refer to the spare parts catalog for assembly detail of the parts to inspect or replace.

C) Hydraulic Cylinders or Hydraulic Pipes Replacement Note: A hydraulic cylinder change must absolutely be done by a qualified technician.

If cylinders must be removed or hydraulic pipes must be disconnected for an inspection or a replacement (for example, if a mechanical failure or an oil leakage happen), follow this procedure.

− Carry out the lockout procedure.

− Empty the accumulator by opening the accumulator discharge valve. Close it when the accumulator is empty.

− Turn off the accumulator shut off valve.

− The pressure in the hydraulic system should be at 0 psi (0 bar). If it is not the case, re-examine the previous steps and make sure that nothing was forgotten.

− In order to eliminate all residual pressures in flexible pipes and the hydraulic distributor drawers, manually activate 5 times the "Up" and "Down" control directional valve using the T handle.

− Disconnect any flexible bowels without risk of sudden oil glare and remove cylinders if required.

End of Section