Fire_Training_Facilities_PWS_24_Mar_2016.pdf

FA4800-16-T-0001 Page 1 of 15 Dated 24 March 2016

Performance Work Statement for

Fire Training Facilities Inspection, Maintenance, and Repair

FA4800-16-T-0001

633d Civil Engineer Squadron

Langley Air Force Base, VA Joint Base Langley-Eustis, VA

24 March 2016

FA4800-16-T-0001 Page 2 of 15

Table of Contents

Section Number and Title Page Number

1.0. Scope of Work 3

1.1. Description of Services 3

1.2. General Information 8

2.0. Services Summary 11

3.0. Government Furnished Property and Services 14

Appendix 1 Contractor Manpower Reporting 15

FA4800-16-T-0001 Page 3 of 15

PERFORMANCE WORK STATEMENT

for

FIRE TRAINING FACILITIES INSPECTION, MAINTENANCE, AND

REPAIR

1.0. SCOPE OF WORK: The contractor shall provide all supplies, materials, tools and equipment, and qualified management and labor necessary to inspect, test, maintain, and repair the fire training facilities which includes both Large Frame (LF) and Small Frame (SF) Aircraft Fire Training Facilities (AFTF) and the Structural Fire Training Facility (SFTF) at Langley AFB, Virginia, in a manner that will ensure serviceability and prevent deterioration of their operational effectiveness. The contractor shall comply with the most current version at time of contract award of the Air Force (AF) Technical Order (T.O.) 35E 1-2-13-1 Operation and Maintenance Instructions for Aircraft Fire Training Facilities, National Fire Protection Association (NFPA) 1403, Chapter 5, Gas-Fired Live Fire Training Structures and Section 6, Standard on Live Fire Evolutions, American Welding Society (AWS) directive D1.1. Structural Welding Code – Steel, manufacturers' recommendations and procedures, as well as local, state, and federal guidelines as applicable to the work involved. Installation, testing, and replacement of gas piping; gas utilization equipment or accessories; and repair and servicing of fire training equipment shall be performed only by a qualified contractor. The T.O. can be viewed at www.robins.af.mil/library/technicalorders.asp

1.1. DESCRIPTION OF SERVICES.

1.1.1. INSPECTIONS, TESTING, AND MAINTENANCE SERVICES:

1.1.1.1. Aircraft Fire Training Facility Inspections. The contractor shall maintain the AFTF by scheduling and conducting two (2) semi-annual inspections (not to exceed a 240 calendar day inspection interval) in conjunction with winterization/de-winterization activities.

1.1.1.2. Minor maintenance shall be performed at the end of the inspection visit.

1.1.1.3. The contractor shall perform all inspections, testing and maintenance IAW T.O. 35E1-2- 13-1, Table 1, Semi-Annual System Safety Inspections and Operational Checks and Table 3, Maintenance Inspections and Test Schedule.

1.1.1.4. Liquid Propane Gas (LPG) Storage Containers. The contractor shall perform the periodic checks in accordance with (IAW) T.O 35E1-2-13-1 WP 007 00, LP Gas Storage Checklist for Storage Containers. The contractor shall complete all storage container periodic checks, (that are not otherwise completed by the LP Gas delivery contractor), during each semi-annual and mid-point inspection.

1.1.1.5. Compressed Air System. Scheduled maintenance shall be performed per manufacturer’s recommendations on the compressed air system.

FA4800-16-T-0001 Page 4 of 15

1.1.1.6. Structural Integrity. Both the large and small frame AFTF’s structural integrity shall have a visual inspection evaluated and documented annually IAW the National Fire Protection Association (NFPA) 1403, Section 6, Standard on Live Fire Evolutions.

1.1.1.7. Winterization shall be completed no later than (NLT) November 15 and de-winterization shall be completed no earlier than April 15 for all fire trainers.

1.1.1.8. The Small Frame AFTF inspections, testing and maintenance shall follow the procedures for similar items that are contained in T.O. 35E-1-2-13-1. The procedures for other items not identified in the T.O. shall be performed in accordance with the manufacturer’s recommendations and/or the NFPA 1403.

1.1.1.9. After major maintenance or a major problem is discovered, the contractor shall contact the Contracting Officer Representative (COR). Examples of major problems include but are not limited to: Any safety related condition that could lead to an imminent hazard.

1.1.1.10. Cutout Panel Replacement. Ensure training scenario forced entry extrication cutout panels are installed and replaced during semiannual and mid-point inspections. The contractor shall provide, remove, and replace damaged cutout panels in accordance with manufacturer’s instructions and standard industry practices. Cutout panels are located on the aft left and right sides of the mock-up. The panels are 36 inches wide by 84 inches high and constructed of .036 inch thick sheet metal.

1.1.1.11. High Density Poly Ethylene (HDPE) Liner Inspection and Repair. The 80-mil thick HDPE liner is located in the aircraft trainer’s burn area and trench. The liner in the trench and burn pit is buried. As part of the semi-annual and mid-point inspection, the contractor shall inspect, locate any liner leak(s), and repair in accordance with extrusion welder manufacturer’s instructions (National Seal Company, 1245 Corporate Blvd., Suite 300, Aurora, IL 60504.

Telephone (708) 898-1161 or (800) 323-3820).

1.1.1.11.1. Yellow plastic warning tape buried 12 inches below the surface indicates underground wiring, anodes, grounding cells, or reference electrodes. The contractor shall properly replace the warning tape prior to backfilling. The contractor shall complete and submit an AF Form 103 Digging Permit prior to starting any excavations. The form shall be submitted to the COR for processing.

1.1.1.11.2. Examine all seams and non-seam areas of the geomembrane to identify holes, blisters, defects, unsupervised raw materials, and any signs of contamination by foreign matter. Record repair/corrective action on the inspection report.

1.1.1.11.3. Do not weld or replace geomembrane during precipitation or if excessive moisture, blowing dust, high winds, or standing water is present.

1.1.1.12. Regulator Adjustment. The contractor shall adjust regulator pressure as follows:

FA4800-16-T-0001 Page 5 of 15

Burner Location Optimal Flame Height

Engine Fully engulfed

Internal 6-8 feet or per T.O.

External. 6-8 feet or per T.O.

1.1.1.13. Structural Fire Training Facility. The SFTF is under warranty until 1 April 2017.

During the warranty period the contractor shall maintain the SFTF by scheduling and conducting two (2) semi-annual inspections (not to exceed a 240 calendar day inspection interval) in conjunction with winterization/de-winterization activities. Maintenance items shall include, but not limited to repair or replacement of all protective coatings (Padgenite panels on structural walls, floors, ceilings or exposed steel), lubricate/repair/replace doors and windows, to include hardware, and repair or replace any defective equipment and ensure all rappelling rings work properly. During the warranty period the contractor shall identify to the government maintenance items that require attention, so that government can determine warranty coverage.

Repairs determined not to be under warranty shall be completed by the contractor In Accordance With (IAW) the PWS. After Warranty period the contractor shall maintain the SFTF by scheduling and conducting two (2) semi-annual inspections (not to exceed a 240 calendar day inspection interval) in conjunction with winterization/de-winterization activities. Maintenance items shall include, but not limited to repair or replacement of all protective coatings (Padgenite panels on structural walls, floors, ceilings or exposed steel), lubricate/repair/replace doors and windows, to include hardware, and repair or replace any defective equipment and ensure all rappelling rings work properly.

1.1.1.13.1. Structural integrity inspection shall be performed by a licensed professional engineer once every two years or immediately if visible structural defects have formed, such as cracks, spalls, or warps in structural floors, columns, beams, walls, metal panels, and other structural components.

1.1.1.13.2. Protective fire coating on structural members shall be inspected annually for defects.

1.1.1.13.3. The SFTF structure evaluation shall include, once every five years, the removal and reinstallation of a representative area of thermal linings (if any) to inspect the hidden conditions behind the linings beginning the first contract year.

1.1.1.13.4. Inspect annually all doors, windows, Padgenite panels, roof scuttles and automatic ventilators, safety devices, mechanical equipment, lighting, sprinkler piping, gas nozzles, igniters, smoke generators, standpipes, regulators and any electrical equipment/switches necessary for the live fire training evolution. The SFTF uses a primary regulator with a step pressure from ambient to 15 psi. The secondary regulator holds a constant 7 lbs Water Column (WC) of vapor pressure.

FA4800-16-T-0001 Page 6 of 15

1.1.1.13.5. Rappelling rings and mountings shall be inspected annually to assure they are tight and that the safety pin is in place. Replace any ring that shows any sign of wear or damage, no matter how minor it may seem. Immediately upon detection, remove any unfit or suspect rings.

1.1.1.14. Inspection Outbrief. The contractor shall provide an initial out-brief on the condition of the all fire training facilities to the 633 CES/CEF, COR and the Contracting Office.

1.1.1.15. Inspection Report. The contractor shall provide to the COR and the CO an inspection summary. This report shall be in sufficient detail to demonstrate the adequacy of the inspection and shall be submitted to the COR and the CO within five (5) working days of the inspection.

This report shall include a list of completed tasks and a list of items needing additional maintenance/repairs or replacement items as described in T.O. 35E1-2-13-1 WP 006 00 Section 4 Contractor’s Instructions, or as determined to be needed IAW manufacturer's instructions, industry practices, and local, state, and federal procedures.

1.1.2. ROUTINE MAINTENANCE/REPAIRS:

1.1.2.1. The contractor shall build into the contract inspections, the replacement of high use items that normally fail and need replacement based on his experience with this and other AFTF’s. The contractor’s proposal shall include a list and proposed quantity of high use items.

1.1.2.2. The contractor’s inspection shall include the maintenance and repair to the AFTF(s) / SFTF by replacing expendable, high-failure, or short shelf-life items, (i.e. igniters, pigtails, splices, cable, transformers, ceramic sleeves, cutout panels, water pumps, gauges, valves, sensors, switches, regulators, and HDPE liner based on the inspection results).

1.1.2.3. Replacement of high use/fail items. The contractor shall remove and replace items IAW T.O. 35E1-2-13-1, manufacturer's instructions, industry practices, and local, state, and federal procedures. An example of a high use/fail item is: on a standard AFTF configuration, there are 18 igniters, 6 are located on the ground in the burn area and 12 are located on the mock-up on the Large Frame AFTF. The Small Frame AFTF shall have all igniters, wires, and control boxes replaced to ensure proper operation during regular use between inspections. There is also a SFTF propane tank training prop that is located adjacent to and fueled by the Small Frame AFTF.. The propane tank has 1 igniter. The SFTF has 2 ground igniters and 4 igniters on the body of the structure. The contractor shall verify the operational capability of the igniter(s) by energizing the igniter without applying propane.

1.1.2.3.1. Work shall be approved by the COR/CO prior to conducting maintenance/repair/replacement of welds, burners (3/4" scheduled 80 steel pipes), 3/8" steel plate, bar grating, and expanded metal based on inspection results.

1.1.2.3.2. Any welds indicating failure shall be removed and new welds shall be made as required IAW the American Welding Society (AWS) directive D1.1. Structural Welding Code – Steel.

FA4800-16-T-0001 Page 7 of 15

1.1.2.3.3. For any required repairs, the contractor shall submit for 633d Civil Engineering COR approval of the repair procedures, materials, and techniques prior to the specific repair of the HDPE liners.

1.1.2.3.4. On any required repairs, the contractor shall submit to the COR for approval of the repair procedures, materials, and techniques prior to commencing repairs.

1.1.2.3.5. Any repairs not covered under paragraph 1.1.2. and subsequent paragraphs that are under $2,500.00 may be approved by the COR. Repairs that exceed $2,500.00 must be approved by the Contracting Officer (CO).

1.1.2.4. Repair Quotes. The quote shall provide a detailed list of parts required to make the repairs as well as all tools, transportation, supplies, labor, materials and supervision necessary to complete the repairs.

1.1.2.5. Repair Parts. The contractor shall ensure they obtain the best possible prices and discounts from suppliers. The contractor shall not add a markup to their cost. The contractor shall provide a copy of the vendor invoice to the CO or COR. For parts that exceed $250.00, the contractor shall provide three quotes to show that best value was obtained.

1.1.2.6. Repairs Out-of-Scope. Should any repair identified during an inspection or other maintenance, be determined to be out of the scope of the contract, the contractor shall submit to the COR and CO a detailed price quote for the correction of these items within five (5) working days of the inspection. This quote shall, at a minimum, include a description of the work to be performed as well as the cost/price relating to the labor hours and parts/equipment needed to facilitate the repair.

1.1.2.7. Emergency Repairs/Concerns. Emergency repairs or concerns are any safety related condition that could lead to an imminent hazard such as a LPG piping or tank corrosion that has reduced the wall thickness to less than that required for the maximum allowable operating pressure; any crack or other material defect that impairs the structural integrity or reliability of a LPG tank or piping; any abnormal movement by environmental causes, such as earthquakes, landslides, or floods that may impair the serviceability of a pipeline, tank, or controls; any malfunction or operating error that causes the pressure of a LPG pipeline or tank to rise above its maximum allowable working pressure; and any leak in the LPG pipeline or tank that constitutes an emergency.

1.1.2.8. Emergency Response Times: The contractor shall respond to propane leak service calls by providing immediate verbal assistance to stop the leak. The contractor shall respond within one hour if the leak cannot be stopped with verbal assistance. After the leak has been stopped, the contractor shall perform a site visit in order to provide a cost estimate to the COR and CO for the repairs within three (3) calendar days.

1.1.2.9. Safety. Liquid Propane Gas used in the facilities is potentially explosive. Contractor personnel shall ensure proper grounding procedures are followed IAW the National Electrical Code (NEC). Personnel working with or near high voltage equipment should be familiar with modern methods of resuscitation. Personnel shall wear appropriate protective clothing and be

FA4800-16-T-0001 Page 8 of 15 aware of emergency procedures to perform emergency shutdown and start-up.

1.1.2.10. Routine Service Request. The Government expects that the preventive maintenance performed during the scheduled inspections will minimize any out-of-cycle service needs.

However, in the event of an unforeseen failure, the contractor shall provide a site visit within three (3) calendar days after contacted by the Government, in order to diagnose and correct the problem. The contractor is required to provide high usage parts and labor as part of the inspection.

1.2. GENERAL INFORMATION.

1.2.1. Hours of Operations: The contractor shall perform the services required under this contract during the following hours: Monday through Friday 0730-1630 hours. If the contractor finds it necessary to deviate from the normal base hours of operation listed to ensure timely completion of work under this PWS at no additional cost to the government, the contractor POC shall advise the COR and obtain written authorization from the CO prior to any work being performed. Requests to work outside of the normal base hours shall be submitted to the CO NLT 72 hours prior to the commencement of work. The only exception is contractor phone support for emergencies. The contractor is not required to perform services on Federal Holidays. The contractor shall not perform work on Federal Holidays without written authorization from the CO prior to any work being performed. The only exception is contractor phone support for emergencies.

1.2.2. Base Closures: Work scheduled, but not accomplished because of base closure due to weather, exercises, or actual alert, shall be accomplished as soon as possible after reopening the base.

1.2.3. Federal Holidays:

New Year’s Day - 1 January Martin Luther King Day - 3rd Monday in January Washington’s Birthday - 3rd Monday in February Memorial Day - last Monday in May Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - 11 November Thanksgiving Day - 4th Thursday in November Christmas Day - 25 December

If a holiday falls on Saturday, the preceding Friday shall be observed. If a holiday falls on Sunday, the following Monday shall be observed. If a holiday falls on a scheduled service day, the contractor shall be responsible for rescheduling services for the first day post the holiday observance.

1.2.4. Performance of Services During Crisis. Unless otherwise directed by the 633 CES Commander, it is determined that the services requirements under this PWS are non-essential

FA4800-16-T-0001 Page 9 of 15 and therefore will not be performed during a crisis.

1.2.5. Contractor Personnel:

1.2.5.1. Contract Manager. The contractor shall provide a contract manager and an alternate who shall be responsible for the performance of the work. These individuals shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract and shall be designated in writing to the Contracting Officer. The alternate contract manager shall act for the contract manager when the manager is absent. The contract manager and alternate contract manager shall have experience in management and supervision.

1.2.5.2. The contract manager or alternate shall be available within one (1) hour to meet on the installation or via teleconference with government personnel designated by the Contracting Officer during normal duty hours. After normal duty hours the manager or designated alternate shall be available within two (2) hours.

1.2.5.3. Employee Qualifications. Contractor personnel shall have the technical skills necessary to provide the required service to troubleshoot, modify, inspect, and repair AFTF in accordance with T.O. 35E1-2-13-1. These services include, but are not limited to electrical systems, fuel distribution systems and cathodic protection systems, as it pertains to AFTFs.

1.2.6. Contractor/Employee Base Pass and Identification, Special Clearances and Vehicle Passes. The contractor shall comply with all requirements and procedures IAW FAR 5353.242- 9000, Contractor Access to Air Force Installations. All documentation shall be submitted at the pre-performance conference.

1.2.6.1. LAFB Fire Emergency Services or CES personnel will sponsor the contractor on to the base for evaluation/maintenance of the AFTF.

1.2.6.2. The contractor shall arrive on base and proceed to the Fire Station (87 Sweeney Blvd, Langley AFB, VA 23665) and sign in with the Emergency Communications Center before proceeding with any work.

1.2.7. English Language Requirement. Personnel shall read, understand, speak, and write English fluently.

1.2.8. Communication. Contractor personnel shall maintain open and professional communication with government personnel. Complaints validated by the COR shall be reported in writing to the CO and the contractor for action. Failure of the contractor to correct validated complaints raised by the COR and the CO will be considered a failure to perform.

1.2.9. Appearance. Contractor personnel shall present a professional, conservative, and neat appearance. Contractor personnel shall report for duty in a professional manner, in appropriate attire, and having complied with socially acceptable standards of personal hygiene. Contractor personnel shall display legible identification of the contractor's company name on their uniform.

If uniforms are not typically worn by the contractor, then contractor personnel shall wear a

FA4800-16-T-0001 Page 10 of 15 company furnished picture ID that legibly identifies the company name and the individual’s first name, middle initial (if applicable), and last name. This ID shall be worn where it is readily visible to anyone approaching the contractor from the front.

1.3. SECURITY REQUIREMENTS FOR UNCLASSIFIED CONTRACTS

1.3.1. Pass And Identification Items. The contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-government owned vehicles.

1.3.2. Contractor Passes. The contractor shall coordinate with the CO, COR or the Fire Department on the processing of contractor base passes. The contractor shall provide to the CO the following documentation:

Name, address, and telephone number of contractor The contract number and contracting agency The reason for the contract (i.e., the work to be performed) The location(s) of contract performance The date contract performance begins Any change to information previously provided under this paragraph shall be provided to the COR in order to update contractor passes.

1.3.3. Retrieving Identification Media. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires;

e.g. terminated for cause, retirement, etc.

1.3.3.1. The contractor shall return all identification media to the COR who will forward media to 633d Security Forces Squadron Pass & ID Office upon completion /termination of the contract, as appropriate. Final payment may be withheld if identification media is not returned.

1.3.4. Traffic Laws. The contractor and/or contractor personnel shall comply with the installation traffic code as specified in Virginia State Law and Air Force Instruction (AFI) 31- 218, Motor Vehicle Traffic Supervision (current edition). The contractor and/or contractor personnel shall comply with current instruction on cell phone use while on a military installation.

1.3.5. Weapons, Firearms, and Ammunition. Contractor personnel are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately-owned vehicle while on any Air Force base.

1.3.6. Physical Security. The contractor shall safeguard all Government property, including controlled forms provided for contractor use. At the close of each work period, government equipment, facilities, and other valuable materials shall be secured.

1.3.7. Operations Security. The contractor shall safeguard all Critical Information (CI) which is information about friendly activities, intentions, capabilities or limitations that an adversary needs in order to gain a military, political, diplomatic, or technological advantage. Identifying

FA4800-16-T-0001 Page 11 of 15 and safeguarding critical information is an integral part of the Operations Security (OPSEC) process. The purpose of OPSEC is to reduce the vulnerability of Air Force missions by eliminating or reducing successful adversary collection and exploitation of critical information.

1.3.8. Contractor Furnished Items and Services. Except for those items or services specifically stated above to be Government-furnished, the contractor shall furnish everything required to perform this contract in accordance with all of its terms. It is the contractor’s responsibility to ensure their contractor personnel are familiar with and understand the contents of this Performance Work Statement as well as the company’s handbooks/handouts, and equipment manuals.

1.3.9. Smoking in Air Combat Command (ACC) Facilities. Contractors are advised that the ACC Commander has placed restrictions on the smoking of tobacco products in ACC facilities.

AFI 40-102, Tobacco Use in the Air Force (current edition), outlines the procedures used by the commander to control smoking in our facilities. Contract personnel and visitors are subject to the same restrictions as Government personnel. Smoking is permitted only in designated smoking areas.

1.3.10. Termination: Contract may be terminated in accordance the termination clauses contained within the contract.

1.3.11. Hazardous Materials. The contractor shall comply with all provisions of the JBLE Hazardous Materials Program.

2.0. SERVICES SUMMARY (SS): The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The SS and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance, the expected method of government surveillance, and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the Federal Acquisition Regulation clause 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies.

During the first initial thirty (30) calendar days of the contract, two (2) additional errors on each task shall be allowed in an effort to identify normal phase-in problems.

FA4800-16-T-0001 Page 12 of 15

Performance Objective PWS

Para Performance

Threshold Remedy Method of

Assessment

SS-1

Inspections:

a. Large Frame Trainer

b. Small Frame Trainer

c. Structural Trainer

1.1.

inclusive

0 defects Re-performance Within 8 hours of notification

100% Surveillance

Customer Complaint

SS-2

Startup – Shut down

a. De-Winterization

b. Winterization

1.1.

inclusive

0 Defects Re-performance Within 8 hours of notification

100% Surveillance

Customer Complaint

SS-3

Repair / Replacement

a. Igniters

b. Cutout Panels

c. Other repairs

1.1.2.

inclusive

No more than 1 valid defects per visit

Re-performance Within 8 hours of notification

100% Surveillance

Customer Complaint

SS-4

Regulator Adjustment

1.1.

inclusive

0 Defects Re-performance Within 8 hours of notification

100% Surveillance

Customer Complaint

SS-5

a. Inspection Out-brief

b. Reports

1.1.1.14.

and

1.1.1.15

0 defects Re-performance Within 8 hours of notification

100% Surveillance

Customer Complaint

2.1 Quality Control: The contractor shall develop and maintain a quality control program to ensure AFTF inspection, maintenance and repair services are performed in accordance with the newest Air Force Technical Order (T.O) 35E 1-2-13-1 Operation and Maintenance Instructions for Aircraft Fire Training Facilities, manufacturers' recommendations and procedures, as well as local, state, and federal guidelines as applicable to the work involved. The contractor shall develop and implement procedures to identify, prevent, and ensure non-performance and continual repeat of defective service does not occur. A written Quality Control Plan (QCP) shall be submitted to the Contracting Officer for review and feedback. The plan shall be submitted no later than ten (10) working days after award. Once reviewed and feedback provided, the QCP shall not be changed without prior review by the CO. The plan shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement, for preventing deficiencies, and for correcting deficiencies as required.

2.2. Quality Assurance: The government will inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this PWS and the contract. The COR will inspect by watching actual task performance, physically checking an attribute of the completed task, checking a management information report, FA4800-16-T-0001 Page 13 of 15 investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The COR will use the contractor’s work schedule or modified version thereof, to record surveillance results. Results of the surveillance then become the official Air Force record of the contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer with a Contract Discrepancy Report (CDR) for issuance to the contractor. The contractor shall respond to the CDR IAW instructions provided and return it to the Contracting Officer within 10 calendar days of receipt.

2.3. SURVEILLANCE METHODS.

2.3.1. 100% Surveillance: This method requires the COR to inspect the service each time it occurs. Results shall be annotated on the inspection schedule. The inspection will be on items identified in the contractor’s inspection sheets. Any deficiency shall be documented and the contractor shall re-perform the service immediately, if appropriate, or within 8 hours at no increase in contract amount. Any unsatisfactory inspection identified, but re-performed acceptably, shall be counted as a satisfactory inspection, with noted corrections for trending purposes.

2.3.2. Customer Complaint: This method requires the customer to fill out a Customer Complaint Record (CCR) or a locally generated form provided by the COR or CO. The COR will receive and investigate complaints. The COR will be responsible for initially validating customer complaints. The CO will make final determination of the validity of customer complaint(s) in cases of disagreement between the COR and the contractor. Validated customer complaints shall be re-performed within two (2) hours of notification. Any deficiency will be documented and the contractor shall re-perform service immediately, if appropriate, or within two (2) hours at no increase in contract amount. The contractor shall respond to the Customer Complaint instructions provided and return it to the COR within five (5) calendar days of receipt.

2.3.2.1. Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in any one site visit will result in a warning or letter of concern from the Contracting Officer.

2.3.2.2. Failing to meet the performance threshold as outlined in the SS of these performance objectives in any combination for any two, or more consecutive or non-consecutive site visits during a contract period will constitute an immediate Progress Meeting with the Multi-functional Team. All remedies will be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.3.3. Periodic Progress Meetings: The Contracting Officer, Functional Commander, COR, other government personnel as appropriate, and the contractor will periodically meet to discuss the contractor’s performance. The following issues will be discussed: observed positive performance, opportunities to improve the contract, any modifications required to the contract, unsatisfactory inspections and trends against each performance objective, and steps taken by the contractor to prevent unsatisfactory occurrences in the future. The contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any

FA4800-16-T-0001 Page 14 of 15 identified trends. Meetings will be documented in the contract file with written minutes signed by the Contract Specialist and/or the Contracting Officer. Should the contractor not concur with the minutes, the contractor shall provide a written notification to the Contracting Officer identifying the areas of non-concurrence for resolution within ten (10) calendar days of receipt of the minutes.

3.0. GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, SUPPLIES OR

SERVICES.

3.1. The government will provide needed utilities for the contractor to perform services IAW the terms and conditions of this PWS and contract.

3.2. All government property will remain under the control of the government.

FA4800-16-T-0001 Page 15 of 15

Appendix 1

CONTRACT MANPOWER REPORT

1. CONTRACTOR MANPOWER REPORTING. The Contractor shall provide a Contractor Manpower Report IAW the Secretary of the Air Force/Acquisition (SAF/AQ), 13 Nov 12 Letter, Implementation of Fiscal Year (FY) 11 National Defense Authorization Act (NDAA) Section 8108, Contractor Inventory. Contract Manpower Report should contain the following:

2. AUTHORITATIVE REFERENCE. SAF/AQ Letter 13 Nov 12 (Implementation of FY11 NDAA Section 8108, Contractor Inventory).

3. FORMAT. Format shall be narrative as determined by the Contractor.

4. CONTENT. The report shall include the following:

“The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Fire Training Facility Inspection, Maintenance and Repair via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.”

*Reporting Period: Contractors are required to input data by 31 October of each year.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and Contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for Government personnel and Contractors are available at the Army CMRA link at http://www.ecmra.mil.

http://www.ecmra.mil/