Questions_and_Answers_for_Amendment_1.doc

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KOFAX License and Support Federal contract opportunity
Solicitation number
FA4690-15-T-0028
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Department of the Air Force Air Combat Command

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Attachment 3 Questions and Answers

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Attachment III

FA4690-15-T-0028

Amendment 1

5 August 2015

Q-1. Has this been considered for set aside to small business under FAR 13.003(b)?

A-1. Based on market research results, the Government does not intend to change the procurement strategy for this requirement.

Q-2. If not, would you consider changing your procurement strategy?

A-2. The Government does not wish to change its procurement strategy at this time.

Q-3. Is Kofax (now Lexmark) currently providing this support to you directly?

A-3. Yes.

Q-4. If not, is the support coming from an authorized partner?

A-4. Not applicable. See A-3.

Q-5. Is support provided in person on the base?

A-5. No.

Q-6. If yes, approximately what percentage of the service calls are handled in person versus remotely?

A-6. 100% remotely.

Q-7. What is the target document repository or workflow application the captured images get released to?

A-7. IBM Content Manager services via connectors and custom code.

Q-8. Is there a need to support any interfaces (or filing tranfers) between Kofax and other software applications?

A-8. Yes, IBM Content Manager Runtime Client.

Q-9. What is the total annual volume of images being scanned with Kofax licenses?

A-9. Approximately 264,000.

Q-10. Would you be interested to have the Kofax Capture EDMS/RM or other content related applications supported by a single organization?

A-10. No.

File details come from the government source that posted it. Updated .