Pest Management Solicitation.pdf

DEPARTMENT OF THE AIR FORCE

HEADQUARTERS AIR MOBILITY COMMAND

JOINT BASE MCGUIRE-DIX-LAKEHURST

11 Aug 2011

MEMORANDUM FOR ALL PROSPECTIVE OFFERORS

FROM: 87TH CONTRACTING SQUADRON

2402 VANDENBURG AVENUE

JOINT BASE MCGUIRE-DIX-LAKEHURST, NJ 08641

SUBJECT: Solicitation FA4484-11-R-0030 for Pest Management Services at Joint Base McGuire-Dix-Lakehurst NJ.

1. Attached is the Request for Proposal Number FA4484-11-R-0030 for Pest Management Services at Joint Base McGuire-Dix-Lakehurst NJ. Complete details concerning the proper submission of proposals are contained in the Standard Form 1449, Solicitation/Contract/Order for Commercial Items.

2. The following items represent the “Proposal Package” that should be returned in response to this solicitation:

a. SF 1449, Solicitation/Contract/Order for Commercial Items, and Pricing Schedule;

Past/Present Performance Information; and Offeror Representations and Certifications.

b. Please review your offer thoroughly, ensuring all representations and certifications have been completed, prices and extended prices have been inserted and are correct, and the offer is signed and dated prior to submitting to this office. See Part I, Addenda to FAR 52.212-1, Instructions to Offerors – Commercial Items (Jan 2004) for additional information.

c. Please ensure the attached Past Performance Questionnaire is completed by each contractor included in the Past performance portion of your proposal and returned to Stephanie Faulkner via fax 609-754-1105 or email stephanie.faulkner@us.af.mil not later than 26 August 2011.

3. Hand Carried Proposals: Offerors are cautioned that Joint Base McGuire-Dix-Lakehurst has visitor control procedures requiring individuals not affiliated with the installation to obtain a visitor pass prior to entrance. SOME DELAY SHOULD BE ANTICIPATED. Offerors should allow sufficient time to obtain a visitor’s pass and arrive at the depository PRIOR to the time established for receipt of offerors. Late proposals will be processed in accordance with FAR 52.215-10, Late Submissions, Modifications, and Withdrawals of Proposals.

4. Central Contractor Registration (CCR): Offerors are advised that all contracts to be awarded as a result of any solicitation issued requires the prospective awardee to be registered in the

CCR Data Base. Lack of registration in the CCR database will make an offeror ineligible for award. Offerors and Contractors may obtain information on registration by emailing http://ccr.edi/dsa/mil.

5. This solicitation is a competitive HUBZone set-aside. Offerors must submit a copy of their

SBA HUBZone certification with their proposal.

6. Environmental Compliance: Offerors are reminded of the environmental requirements contained in the solicitation to comply with all applicable federal, state, and local environmental statutes and regulations. In addition to the scrutiny of civil environmental regulatory and enforcement agencies, environmental compliance incidental to Air Force activities or on Air Force property is subject to Air Force scrutiny. The Air Force routinely investigates environmental violations and cooperates fully with civil authorities to secure remedies and discourage future violations. Failure to comply with environmental statutes and regulations can subject the Contractor to criminal and civil penalties and/or contractual actions including, but not limited to, termination, suspension, debarment, and adverse past performance assessment.

7. If you have any questions or comments, please contact Stephanie Faulkner at 609-754-0947 or email address: stephanie.faulkner@us.af.mil.

///SIGNED///

KAREN C. THORNGREN

Contracting Officer

Attachment:

Solicitation Package (SF 1449)

87 CONS/LGC

2402 VANDENBERG AVE

MCGUIRE AIR FORCE BASE NJ 08641

609-754-2413

609-754-3735

UNDER DPAS (15 CFR 700)

11. DELIVERY FOR FOB

RFQ

SEE SCHEDULE

14. METHOD OF SOLICITATION

IFB RFP

CODE

SEE ADDENDUM

BLOCK IS MARKED

DESTINATION UNLESS

12. DISCOUNT TERMS

(No Collect Calls)

7000000

13b. RATING

13a. THIS CONTRACT IS A RATED ORDER

X

CODE

FA4484-11-R-0030 11-Aug-2011

b. TELEPHONE NUMBER

609-754-0947

8. OFFER DUE DATE/LOCAL TIME

06:00 PM 26 Aug 2011

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV 3/2005)

Prescribed by GSA

FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER) 31c. DATE SIGNED

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

22. UNIT 23. UNIT PRICE 24. AMOUNT21. QUANTITY

CODE 10. THIS ACQUISITION IS

UNRESTRICTED

FAX: NAICS:

TEL:

CODE 18a. PAYMENT WILL BE MADE BYOFFEROR

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TEL.

FA4484

SIZE STD:

9. ISSUED BY

FACILITY

CODE

17a.CONTRACTOR/

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

STEPHINE SIMPSON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES

SEE SCHEDULE

561710

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

SB

HUBZONE SB

SET ASIDE: 100 % FOR

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

TEL: EMAIL:

2 COPIES

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

.OFFER DATED YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 29. AWARD OF CONTRACT: REFERENCE

X

8(A)

SVC-DISABLED VET-OWNED SB

EMERGING SB

X

X

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

SEE SCHEDULE

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES 21. QUANTITY 22. UNIT 24. AMOUNT

PAGE 2 OF

23. UNIT PRICE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV 3/2005) BACK

Prescribed by GSA

FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

Section SF 1449 - CONTINUATION SHEET

PRICING SUMMARY SHEET

LIST OF DOCUMENTS

TITLE________________________ DATE______________ PAGES______________

Executive Summary 5 Aug 2011 2 Bid Schedule 5 Aug 2011 23 Past Performance Cover Letter 5 Aug 2011 1 Past Performance Questionnaire 5 Aug 2011 3

PRICING SUMMARY

SUMMARY OF PRICES FOR BASE YEAR AND TWO OPTION YEARS

BASE PERIOD (1 OCT 11 – 30 SEP 12) $__________EST

FIRST OPTION YEAR (1 OCT 12 – 30 SEP 13) $__________EST

SECOND OPTION YEAR (1 OCT 13 – 30 SEP 14) $__________EST

THIRD OPTION YEAR (1 OCT 14 – 30 SEP 15) $__________EST

FOURTH OPTION YEAR (1 OCT 15 – 30 SEP 16) $__________EST

GRAND TOTAL (BASE PERIOD PLUS FOUR OPTION YEARS) $__________EST

NOTE 1: COMPLETE UNIT PRICES AND TOTAL AMOUNTS FOR EACH LINE ITEM IN

THE SOLICITATION. TOTAL MUST BE EXACT. PLEASE DO NOT ROUND OFF.

NOTE 2: IN CASE OF VARIATION BETWEEN UNIT PRICE AND EXTENSION, UNIT

PRICE WILL BE CONSIDERED THE OFFER.

NOTE 3: FAILURE TO PROVIDE PRICING ON ALL CLINS (LINE ITEMS) WILL BE

CONSIDERED A NON-CONFORMING PROPOSAL AND WILL PRECLUDE THE

PROPOSAL FROM ANY FURTHER AWARD CONSIDERATION.

NOTE. 4: CLAUSES AND PROVISIONS IN THIS DOCUMENT WILL BE NUMBERED

IN SEQUENCE, BUT WILL NOT NECESSARILY APPEAR IN CONSECUTIVE ORDER.

NOTE 5: INSTRUCTIONS TO OFFERORS FOR COMMERCIAL ACQUISITIONS,

OFFEROR REPRESENTATIONS AND CERTIFICATION- COMMERCIAL ITEMS AND

PROPOSAL PREPARATION INSTRUCTIONS WILL BE PHYSICALLY REMOVED FROM

ANY RESULTANT AWARD, BUT WILL BE DEEMED TO BE INCORPORATED BY

REFERENCE IN THE AWARD.

NOTE 6: FAR 52.228-5 INSURANCE WORK ON GOVERNMENT INSTALLATION

Reference FAR clause entitled “Insurance Work on Government Installation”. The contractor shall, at their own expense, procure and thereafter maintain the following kinds of insurance with respect to performance under the contract.

1. Workmen’s compensation and employers liability insurance is required by law except that if this contract is to be performed in a state which does not require or permit private insurance, the compliance with the statutory or administrative requirements in any such state will be satisfactory. The required workmen’s compensation insurance shall extend to cover employer’s liability for accidental bodily injury or death and for occupational disease with a maximum liability of $100,000.

2. General liability insurance shall be required on the comprehensive form of policy and shall provide bodily injury liability and property damage liability covering the operation of all automobiles used in connection with the performance of the contract. At least the minimum limits of $200,000 per occurrence for property damage shall be required.

PERFORMANCE WORK STATEMENT

FOR

PEST CONTROL SERVICES

AT

Joint Base McGuire-Dix-Lakehurst 15 April 2011

FA4484-11-R-0030

TABLE OF CONTENTS

Section Page

I. Description of Services and General Information 3

1.0. Description of Services 3

1.1. Integrated Pest Management (IPM) Plan 3

1.2. Hours of Operation 3

1.3. Contractor Employees 4

1.4. Pesticides Mixing and Storage 4

1.5. Environmental Compliance 4

1.6. Notification of Environmental Spills 4

1.7. Security Requirements/Vehicles and Passes 5

1.8. Materials 5

1.9. Safety Requirements 5

1.10. Inspection by Regulatory Agencies 5

1.11. Citations 5

1.12. Key Control 5

1.13. Quality Assurance 5

1.14. Quarterly Performance Meetings 6

1.15. Safety 6

II. Service Delivery Summary 6

2.0 Service Summary 6

2.1 Basic Services 6

2.2 Quality Control 10

2.3 Emergency Services 10

2.4 Pest Control Records and Reports 10

III. Government Furnished Property 11

3.0. Government Furnished Property 11

3.1. Police Protection 11

3.2. Fire Protection 11

3.3. Emergency Medical Service (EMS) 11

3.4. Physical Security 12

3.5. Antiterrorism Requirements 13

IV. Appendices 13

Appendix A - Contractor Security Requirements 13 Appendix B - Applicable Publications and Regulations 14 Appednix C – Workload Summary

V. Technical Exhibits 15

1. Certification Categories 15

2. Pest Management Service Order Priority List 16

3. Pest Management Daily Form Attachment

4. Pest Management Completed Work Form Attachment

5. Pest Management Weekly Mosquito Survey Attachment

6. Integrated Pest Management Plan Attachment

7. Installation Animal Control Program Attachment

8. DD1532, Pest Management Report Attachment

FOR

PEST CONTROL SERVICES

AT

SECTION I

1.0. Description of Services and General Information. Contractor shall provide all management, licenses/certifications, tools, supplies, equipment, labor, and transportation, to implement a government provided Integrated Pest Management (IPM) plan for pest control services at Joint Base McGuire-Dix-Lakehurst (JB MDL).

Pest control services shall be performed in accordance with (IAW) all current applicable Air Force (AF) Department of Defense (DoD) standards, Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA) and State of New Jersey regulatory guidance on pesticide usage, disposal and applications.

Service shall be performed in a manner that will ensure the health and general well being of installation personnel, and effectively control pests. Area of service shall include Dix and Lakehurst and facilities 2606, 2612, 2619, and 2621. All pest control service orders shall be submitted via Contractor supplied toll free telephone number, in person, in writing from the Contracting Officer Representative (COR), or government approved electronic communication. Contractor’s technician shall contact the COR upon arrival and before departure from the installation.

1.1. Integrated Pest Management (IPM) Plan. Contractor shall adhere to the current JB MDL IPM plan, technical exhibit 6, and sections of AFI 32-1053 that apply to pest management operations. All pesticide applications shall be recorded IAW government directed procedures.

1.1.1. The IPM plan establishes the strategy and methods for conducting a safe, effective, and environmentally sound pest management. Contractor shall provide continuous monitoring, pest response and removal procedures, record keeping, warranties, pest education and communication to prevent pests and disease vectors. The IPM approach shall use targeted (effective and environmentally sound) methods including habitat/facility modification, biological/genetic/cultural control, mechanical/physical control, and where necessary with the judicious use of the least hazardous pesticides using all federal, State, and local requirements.

1.1.2. A list of all pesticides to be used for pest control services at JB MDL shall be submitted to the COR.

Contractor shall only use pesticides from Federal listings approved by the Air Force Pest Management Board. All pesticides shall be approved by the State of New Jersey, and AFMC Pest Management Consultant, prior to use on JB MDL. Contractor shall supply copies of Material Safety Data Sheets (MSDS) and Chemical Labels to the COR within 10 days after contract award and 30 days prior to the start of each contract year.

1.1.3. The IPM plan is updated and is approved by the Installation Pest Management Coordinator (IPMC) every year prior to implementation. Contractor shall review the plan annually as strategies or chemicals change for all pest control categories.

1.2. Hours of Operation. Regular Business Hours: Contractor shall perform service order work as described in paragraph 1.2.3.9. during regular business hours of 7:30 a.m. and 4:30 p.m., Monday through Friday. However, Contractor shall be available to perform the required services during extended hours from 4:30 p.m. until 8:00 p.m., Monday through Friday or as authorized by the COR, to respond to calls from requesters who are unable to be present during regular business hours. It is estimated that ten percent of the calls shall require the Contractor to respond during the extended hours. Contractor shall perform work requirements during hours other than those specified when a building is required to be unoccupied. Contractor shall accomplish all emergency service work whenever required and shall continue without interruption until the emergency is corrected to include weekends.

Contractor shall be required to coordinate business hours due to possible weather, appointment problems or any obstacle in order to complete the work. After Hours: Contractor shall provide the COR at or before the performance conference with a local telephone number, which shall be answered 24 hours a day Monday through Sunday and cited Federal holidays for receipt of emergency business requests. This telephone number shall be answered by a Contractor representative, who shall have full authority to commit the Contractor’s resources to perform the requirements of this contract. Notification time shall begin when the message is received by the Contractor or Contractor’s representative. Compensation for after-hour emergency calls will be billed as indicated in the bid schedule. Contractor is not required to provide service except for emergencies on the following days:

HOLIDAY DATE OBSERVED

New Year’s Day 1 January

Martin Luther King’s Birthday 3rd Monday in January

President’s Day 3rd Monday in February

Memorial Day Last Monday in May

Independence Day 4 July (see exceptions) Labor Day 1st Monday in August Columbus Day 2nd Monday in October Veteran's Day 11 November (see exceptions) Thanksgiving Day 4th Thursday in November Christmas Day 25 December (see exceptions)

Exceptions: If a holiday falls on Saturday (i.e. 1 January, 4 July, 11 November, or 25 December), it will be observed on Friday. If a holiday falls on Sunday, it will be observed on the following Monday.

The COR must approve any exceptions to the negotiated work hours and designated workdays, excluding the holidays listed above. Contractor shall submit their request to COR no later than two (2) working days in advance of the requested change(s).

1.3. Contractor Employees. Contractor and their employees shall comply with all base regulations at all times and shall conduct themselves in a professional manner. Contractor shall provide a complete and current employee roster to the COR within ten (10) business days of the contract award. Contractor’s employee roster shall identify the primary and alternate site manager or foreman and the Quality Control inspector and in each case, list their telephone numbers. Contractor shall obtain, maintain and carry with him at all times a cellular phone. The cellular phone shall have the number of the PM or COR and that number shall be furnished to the COR at the PPC. As required, Contractor shall provide updated copies of their employee roster to the COR. Contractor personnel performing pest control work shall be certified under the EPA Plan accepted in the State of New Jersey contained in the Pesticide Control Act for the Certification of Pesticide Applicators for the categories of pest control to be performed. Contractor shall be available within one hour to meet with Government personnel, telephonically or in person, during business hours. Contractor personnel will not be permitted to apply any pesticide on Dix or Lakehurst without the appropriate certification. Application of pesticides shall be restricted to the level of certification held by Contractor employees. Proof of certification shall be carried at all times by Contractor personnel, while performing work under this contract. Certification required for each contract employee shown in technical exhibit 1. Contractor’s pesticide applicators shall be re-certified in accordance with State of New Jersey for the categories of pest control to be performed. Contractor shall provide a copy of the current certification of all personnel applying pesticides on Dix and Lakehurst to the COR seven (7) business days after contract award. Upon expiration of a current certification, Contractor shall submit a copy of the renewed certification within seven (7) business days.

1.4. Pesticides Mixing and Storage. All pesticides shall be stored and mixed off-base. All unused pesticides, empty pesticide containers and residue shall be disposed of properly at an approved off-base disposal area.

1.5. Environmental Compliance. Contractor is required to comply with all applicable bases, local, State and federal environmental laws and regulations, including JB MDL instructions concerning environmental protection, hazardous and toxic material, pesticide use and application, disposition, protective equipment, transportation, spills, and fires. Contractor shall be responsible for obtaining and complying with any required operating permits.

Contractor shall be wholly responsible and liable for penalties, fines, or environmental damage claims that may be required or assessed by the local, State or federal governments as a result of the Contractor’s performance, or failure to perform, during the course of this contract. The Government will inspect for environmental compliance at their discretion, and will notify the COR of any discrepancies found. In addition, contractor may be subject to contractual sanctions for environmental non-compliance including, but not limited to, termination, suspension, and debarment and adverse past performance assessment.

1.6. Notification of Environmental Spills. In the event Contractor spills or releases any un-permitted substance, hazardous substance or hazardous waste into the environment, Contractor shall immediately report the incident to the Fire Department (dial 911) and the COR. Contractor shall be liable for the costs of clean up and remediation of any spills or the release of such substance into the environment.

1.7. Security Requirements/Vehicles and Passes. All Contractor or Contractor employees’ vehicles used for the performance of this contract shall comply with all local, State and federal regulations. In addition, all vehicles described above must be registered through the Security Police Squadron, Pass and Registration and will comply with JB MDL directives. After award of contract, Contractor shall request through the COR and Security Forces base passes and identification badges for their employees and work vehicles in accordance with the attached JB MDL Contractor Security Appendix – 29 Mar 2010. Reference Appendix A.

1.8. Materials. All materials used in the performance of services on the installation shall be in compliance with industry standards, local, federal and State laws, and will be used according to manufactures' recommendations.

Materials will be used for intended purposes and will be stored and utilized in accordance with industry standards.

A list of all pesticides to be used for pest control services at JB MDL shall be submitted to the COR 30 days prior to the start of each contract year. Any request during the contract period to use unapproved pesticides will be forwarded to the MAJCOM PMC for approval for use.

1.8.1. Contractor must provide data on daily pesticide use for input into the IPMIS pesticide management database.

Contractor, COR, or other CE representative will input data into IPMIS and forward it monthly (by 10 days after the close of the month) to the MAJCOM PMC.

1.8.2. The COR must maintain historical pesticide data according to the Records Disposition Schedule (RDS).

1.8.3. Contractor shall properly dispose of all wastes and empty material containers generated in the performance of this contract at a State or federally approved disposal site located off Dix and Lakehurst. Contractor shall provide the name of the State or federal approved disposal site to the COR at the PPC.

1.9. Safety Requirements. Contractor shall conduct all work in a safe manner and in compliance with the Occupational Safety and Health Act (OSHA), federal and State requirements. If Contractor fails, or refuses, to promptly comply with safety requirements, the CO may issue an order stopping all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such stop order shall be made the subject of claim for extension of time or for excess costs or damages to the Contractor. Contractor shall provide to the COR at the PPC a copy of the safety plan for approval.

1.10. Inspection by Regulatory Agencies. Contractor shall notify the COR immediately, by phone, of any inspection visit by an agent(s) of any regulatory agency. Contractor shall submit a written report to the COR by close of business of the work day following completion of the inspection or visit, to include the name, identification number, agency of the inspectors and the reason for the visit. Contractor shall submit a copy of any reports received from any regulatory agencies (EPA, State of New Jersey) to the COR. Such reports shall be submitted to the COR before close of business of the next business day.

1.11. Citations. Citations for non-compliance shall be immediately reported to the CO. Contractor shall hold harmless and indemnify the Government from and against all claims, demands, violations, or liabilities whatsoever arising out of or in any matter predicated upon the conduct of the Contractor or any of the Contractor’s subcontractor’s.

1.12. Key Control. Contractor shall establish a control system to ensure that no keys issued to Contractor by the Government are stolen, lost, misplaced, or used by unauthorized persons. Contractor shall provide to the COR for approval at the PPC a Key Control Plan. Contractor shall comply with all current applicable installation security requirements. Contractor shall be held liable for all costs (e.g. labor, material, equipment) incurred by the government to replace any and all locks and keys due to keys being stolen or lost, or due to issuance to or duplication by unauthorized personnel which resulted from negligence on the part of the Contractor, as determined by the CO. Contractor shall not permit entrance to locked areas by any person other than Contractor personnel engaged in the performance of work in those areas, or personnel assigned to the activity where Contractor is performing work, without prior authorization by the COR.

1.13. Quality Assurance. The contract will be monitored by an appointed COR, DoD trained in the Pesticide Application categories covered in this contract. The Government will evaluate the Contractor’s performance by appointing a COR to monitor performance to ensure services are received. The COR will evaluate the Contractor’s performance through intermittent on-site inspections of the Contractor's QCP and from complaints from base personnel. The Government may inspect periodic tasks as completed or increase the number of inspections if deemed appropriate because of repeated failures discovered during inspections or because of repeated customer complaints. Likewise, the Government may decrease the number of inspections if performance dictates. The Government will also receive and investigate complaints from various customers located throughout the installation.

All customer complaints will be submitted to the IPMC and the COR. However, the IPMC shall make final determination of the validity of customer complaint(s) in cases of disagreement.

1.14. Quarterly Performance Meetings. Contractor shall be available to meet periodically with multi-functional team members, other Government personnel as appropriate, to discuss the Contractor’s performance. The following issues shall be discussed: opportunities to improve the contract; any modifications required of the contract;

unsatisfactory inspections and trends against each performance objective observed; positive performance; and steps taken by the Contractor to prevent unsatisfactory occurrences in the future. Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends. The minutes of these meetings will be signed by the CO and any other signatures as deemed appropriate, distributed to the functional area and the contractor. Should the Contractor not concur with the minutes, Contractor shall provide written notification, within 10 business days, to the CO identifying areas of non-concurrence.

1.15. Safety. Contractor shall conduct all work in a safe manner and in compliance with OSHA, federal and State requirements.

SECTION II

SERVICE DELIVERY SUMMARY (SDS)

2.0. Contractor service requirements are summarized into performance objectives that relate to mission essential items. The performance thresholds briefly describe the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective PWS Para

Performance Threshold

Quality Control Plan (QCP). Contractor shall develop and submit a QCP within 30 days of contract start date and as changes to chemicals or strategies are made for approval

2.2. 100 percent requirement

Pest Control Services. Pests are under control 2.1.2. – 2.1.3.5.

2.1.3.8.

No more than 3 discrepancies per month

Animal Control Services and Animal Waste Cleanup and Screen 2.1.3.6. No more than l

Installation 1.2.3.7. discrepancy per month Pest Control Response Times. Contractor responds to required response times in the PWS

2.1.3.9.5.

No more than 3 discrepancies per month

Emergency Services. Contractor shall perform emergency services within 2 hours from time of notification

2.3. No more than 1

discrepancy per month

Pesticide Mixing and Storage. All pesticides shall be stored off-base.

All unused pesticides, empty pesticide containers and residue shall be disposed of properly at an approved off-base disposal area

1.4. 0 discrepancies per month

Pest Control Records and Reports. All IPMS Reports and Monthly Summary are submitted as required in the PWS

2.4. – 2.4.5.

100 percent requirement

Contractor Employee Certification. Contractor shall have a New Jersey certified pest control manager specifically assigned to support this contract. Contractor shall be available within one hour to meet with Government personnel, telephonically or in person, during business hours

1.5. 100 percent requirement

2.1. Basic Services.

2.1.1. Basic Services. Contractor shall provide Pest Control Services on all grounds, ranges, training areas, buildings and structures on Dix and Lakehurst (except family housing) and facilities 2606, 2619, 2612, and 2621 on McGuire. Contractor will receive location maps after contract award. All quantities listed in the bid schedule are estimated quantities. Contractor shall be licensed by the State of New Jersey to apply restricted and non-restricted use pesticides in the State of New Jersey and in accordance with the DoD Plan for Certification and training of pesticide applicators in all appropriate categories to which the Performance Work Statement (PWS) specifies.

Contractor shall submit a copy of his license with his bid. Contractor’s personnel shall have valid certifications (technical exhibit 1) to apply restricted use pesticides upon contract award and throughout the duration of the contract. Contractor shall provide sufficient qualified personnel to perform the requirements of this contract, to insure continuous coverage at installations during regular working hours. Contractor shall not hire off duty civilian and military employees where employment of would result in a conflict with DoD Directive 5500.7, “Joint Ethics Regulation”.

2.1.2. Common Pests. Common pests are described as any insect, invertebrate, arachnid, rodent, mammal, bird, or snake that causes an economic loss, or presents a hazard to Air Force property, personal health or morale. These pests include mice, rats, squirrels, gophers, birds, bats, ants, bees, snakes, mosquitoes, ticks, gnats, beetles, grubs, weeds, and spiders. This list is not all inclusive and shall not be considered to be a complete list of the pests the Contractor shall be responsible to control. Contractor shall insure applicators are trained in the proper and safe handling of snakes.

2.1.3. Pest Control Services.

2.1.3.1. Monthly Food Facility Inspections and Treatment. Inspections of food service facilities and child care food facilities shall be accomplished on a monthly basis. All inspections and treatments performed within the month shall be included in the monthly service charge. Contractor shall complete all requests for treatment/service within four duty hours of notification, or coordination with the IPMC or Program Manager (PM). Treatments shall be performed prior to the facility opening, or at a time approved by the IPMC or PM. Contractor shall coordinate all treatments performed at food service facilities and child care food facilities with the IPMC or PM and Military Public Health. Contractor shall provide a written schedule one month prior to scheduled service to the IPMC, PM and COR. Inspections and treatments include all areas of the facility that have food preparation, storage or dining areas. These areas shall include adjoining rooms and openings to the exterior of the facility.

2.1.3.2. Pest Control for Commercial/Industrial Facilities. Contractor shall complete all pest control requests within 8 duty hours from receipt of request. Contractor shall coordinate with the facility managers on pest management practices to keep pests under control using the least amount of pesticides. At Commercial/Industrial Facilities the Contractor shall contact facility manager or alternate prior to any pest control actions.

2.1.3.3. Pest Control for Athletic Fields and Park Areas. Athletic fields and park area pest control service requests shall be approved in writing by the IPMC or PM prior to work being accomplished. The control method used and notifications shall comply with approved Federal, State, County, DoD, AF and local regulations.

Contractor shall start pest control actions within 1 duty day from receipt of written request from IPMC or PM.

Notifications shall be posted to advise personnel of pending actions a minimum of 24 hours before treatment and for at least 72 hours after pest control treatment is completed. Service will include posting notification of times personnel are not to enter the area. For control actions that are scheduled to be started after a weekend, notices shall be posted the last duty day before the weekend.

2.1.3.4. Hanta Virus Service. Contractor shall clean, disinfect, and certify area is free of all rodent feces and related contaminants. Service shall include posting notification of personnel to not enter. Contractor is responsible for proper disposal of all debris off base at Contractor expense. Contractor shall inspect for openings and notify the facility manager in writing of any repairs required to prevent reoccurrence of infestation. All requests for hanta virus service shall be via written request from the IPMC or PM.

2.1.3.5. Mosquito and Larvae Control. Contractor shall perform treatment and insure effectiveness of treatment of areas that have been identified as mosquito harborage and breeding areas by Military Public Health or IPMC. All treatments to identified areas shall be with written approval from IPMC or PM.

2.1.3.6. Animal Control. Animals to be controlled include, but are not limited to, live or dead dogs, skunks, cats, rats, raccoons, squirrels, possums, snakes, and ground hogs. Contractor shall trap, transport and release live animals and remove, transport and dispose of dead animals. Contractor shall apply the appropriate burrow treatment for ground hogs. Contractor shall post signs around the treated area which are readable from a distance of fifty (50) feet. Handling of animals shall be in accordance with all applicable State and federal regulations and the Installation Animal Control Program, Joint Base Instruction 48-105, dated 1 October 2010, (technical exhibit 7).

Dead animals shall be removed, transported and disposed of in an approved off-site landfill. All trapped healthy animals shall be transported to the Ocean County Animal Shelter in Jackson, New Jersey, as directed by the COR, this shall be a twenty four (24) hours, seven (7) day a week service. If the Ocean County Animal Shelter in Jackson, New Jersey, is not accessible, animals shall be transported to a remote location far enough away so that the animal will not return to the site where it was captured. Wild animals shall not be released in populated areas.

Contractor shall be responsible for gaining access to a given space within a structure to retrieve alive or dead animal. Access shall be through openings that can be made in the existing structure without cutting or damaging the structure. Contractor shall provide the necessary hand tools (screw driver, hammer, or pliers) and equipment needed to gain access. Only those portions of a structure which can be reassembled shall be dismantled by the Contractor. If access is not possible, Contractor shall notify the COR and the Government will arrange access. All feral and domestic animals shall be controlled on both installations as directed by the COR. Carcass removal shall be performed as Priority 1 service order action. Disposal shall be at an approved off-site facility. Live animal control, Contractor shall trap the designated animal in a humane manner and attain 100% control within ten (10) days. Traps shall be of a cage type that will not harm the animal and shall be marked "CAUTION TRAP". Set traps shall be checked twice daily (morning and afternoon). Captured and released wild animals shall not return to the area where they were trapped. Evidence such as droppings, tracks, commodity damage, structural damage, grounds damage or actual sightings within thirty (30) days after capture and release shall indicate the quality standard has not been met. If a wild animal returns to the site of its capture and removal within thirty (30) days, Contractor shall trap the animal again, transport and release the animal at a different location at zero cost to the Government.

Domestic animals include any animal that lives with and is considered a pet. If an animal leaves an area without being trapped, Contractor shall be reimbursed for setting and checking the traps only.

2.1.3.7. Animal Waste Cleanup and Screen Installation. Contractor shall remove animal waste from in and around buildings and restrict pests from re-entering the building by installing screen material over openings in a structure. The primary source of waste for this work requirement is birds and bats. Animal waste includes droppings, carcasses, feathers, fur and nesting materials. Removal of stains is required when visible in locations such as exterior surfaces of buildings, interior living spaces and interior public spaces. Locations which do not require stain removal are unfinished, unoccupied attics or basements, spaces above suspended ceilings and crawl spaces. Loose materials such as insulation and soil which have been contaminated with animal wastes shall be removed with the wastes. Insulation shall be replaced with cellulosic loose fill insulation. Contractor shall fasten screen over pest access openings. If an opening is too large to effectively be covered with screen, Contractor shall notify the COR and describe in writing or with a sketch the size and location of the opening. Screening shall be concealed as much as possible in locations visible to the residence. All building components moved during cleaning shall be put back the way they were found. Contaminated loose materials shall be replaced with new materials of equal or better value/quality and in the same location as the original material.

2.1.3.8. Weed Control. COR will make the determination which Dix and Lakehurst areas will be treated for weed or broadleaf control. Treatment shall control germinating plants for a period of 5 months. Ninety (90) percent of all weed spraying shall be completed by July 31st of each year. Areas to be treated include all sign posts, utility poles, hydrants, wires, structures, fence line, gutters, and curbs.

2.1.3.9. SERVICE ORDERS : Service Order (S/O) work is pest control work which is not scheduled maintenance. This work shall be accomplished by Contractor only when required in accordance with provisions described herein, and shall be accomplished as outlined below and in accordance with this section.

2.1.3.9.1. PRIORITIES: Priority breakdown is described in technical exhibit 2. The three priorities for S/O’s are as follows:

2.1.3.9.2. Priority 1 is work which takes priority over all other work, or to respond to special Command interest as directed by the COR.

2.1.3.9.3. Priority 2 is work required to correct a condition which could become an emergency; work that could seriously affect morale; and work that has command emphasis.

2.1.3.9.4. Priority 3 is required work which, if not accomplished, would continue to be an inconvenience or an unsightly condition, or eventually result in another priority (emergency or urgent) condition.

2.1.3.9.5. RESPONSE TIME: Upon notification, Contractor shall visit the facility, prepared to make any reasonable application and provide the necessary instructions within the times stated as follows:

Priority 1 Duty hours: 0800-1630, Monday – Friday Half hour response time Non-duty hours: 2 hour response time COR will determine if service orders are an emergency. All emergency service orders will be completed at the time the service is required. Upon notification from the COR, Contractor shall report and begin work on emergency service calls 24 hours per day, 7 days per week, and 365 days per year. Upon arrival during non-working hours, Contractor shall phone the Lakehurst Duty Officer at extension (732)323-2329/2308, or Dix at extension (609)562-6021.

Priority 2 Duty hours: 24 hours response time to set up an appointment

Priority 3 Duty hours: 48 hours response time to set up an appointment

Completion Time: Contractor shall complete service order work, after initial response, within the time stated as follows unless otherwise authorized by the COR:

Priority 1: Alleviate Emergency: 4 consecutive hours;

Priority 2: 48 consecutive hours;

Priority 3: 3 business days.

2.1.3.9.6. Contractor shall accept S/O's submitted by telephone, in person, or in writing from the COR. Contractor shall pick up the service order requests a minimum of (2) two times daily, 8:00 a.m. and 1:00 p.m. at both the Dix and Lakehurst COR offices. Each request will include date and time of the S/O request, time Contractor was notified, the requester's name and telephone number, the location of the work, to include facility number and, when applicable, the specific room or area in a facility, the nature of the problem or work requested, the priority of the request and S/O number. When the Contractor receives a S/O by telephone, a hard copy will be available the next work day. Contractor shall schedule and accomplish all S/O's according to paragraph 1.2.3.9.5. When Contractor picks up S/O’s in person, he shall be required to sign as receipt of the S/O’s.

2.1.3.9.7. Contractor shall report to the COR any potential S/O work identified at any time by Contractor personnel.

Contractor shall submit to the COR, in writing, a description of the problem, and the work required correcting the problem, unless the work is an emergency in nature. Contractor shall respond to and complete all S/O within the time frames specified in paragraph 1.2.3.9.5.

2.1.3.9.8.. Contractor shall perform work as described on the S/O form. Contractor shall generate the required copies and distribute as follows: The original and one copy to the COR the following day after the S/O is completed; one copy to the customer after the work is completed; and one copy for the Contractor's file. Contractor shall ensure all information and the customer's signature is present, before any copy is distributed.

2.1.3.9.9. Each work day, Contractor shall report to the COR no later than 8:00 a.m. before any work is initiated.

Contractor shall provide a copy of a daily log to the COR listing what S/O's will be answered that day. The S/O's shall be designated as an inspection or as a treatment task and shall be listed in the order that the S/O's will be responded to.

2.1.3.9.10. Upon completion of a S/O, Contractor shall enter on a pest control operations form, the date and time of response and completion, the materials used, the work performed, the name(s) of Contractor employee(s) performing work on the request, and direct labor hours expended to complete the job. Contractor shall request a signature response to show completion of the job.

2.1.3.9.11. During regular duty hours, Monday through Friday, Contractor shall report to the Dix and Lakehurst COR offices. Contractor shall sign in not later than 8:00 a.m. and sign out at the end of regular duty hours.

2.1.3.9.12. CALL-BACK CARDS: Contractor shall leave a call-back card securely fastened to the front door knob at the facility where access was not possible. The call-back card shall contain the following minimum information:

S/O number

What the required work was

Date and time service person was there

Phone number where the Contractor can be reached (this will be the Contractor's local phone number) state the occupant has five (5) days in which to call the Contractor and reschedule the service. If a call has not been received within five (5) days, the S/O will be completed as a "no show" and the occupant must call in for a new S.O.

2.1.3.9.13. Upon the occupant's initial response to a call-back card, Contractor shall arrange a time to respond to the S/O. Contractor shall perform at that time and shall make himself available as stated in paragraph 1.2.3.9.12.

2.1.3.9.14. If an occupant is not present at the scheduled time plus thirty (30) minutes, Contractor shall leave a similar card as the call-back card, except this time notifying the occupant they were not present at the scheduled time and if they still need the service, they are to call in for a new service order. At this point, the S/O is complete and charged to the Government as a "no show", Contractor shall notify the COR and provide a copy of the S/O listing date and time of the initial and second visit.

2.2. Quality Control. Contractor shall develop, maintain, and implement a Quality Control Plan (QCP) and necessary quality control procedures to assure the requirements of the contract are performed in accordance with this PWS and established commercial standards. Contractor shall ensure inspection of facilities for pests, a customer service call/emergency response system for pest removal, and a continuous pest prevention education program for facility managers and food handling managers. As a minimum, Contractor shall develop quality control procedures that address the areas identified in Section 2, Services Summary. The Government, through the COR, shall periodically evaluate Contractor’s work performance in accordance with the specific contract performance requirements. One copy of the Contractor’s QCP shall be submitted to the COR within 30 days of the contract start date and within 30 days prior to the start of each option year or as changes occur. Contractor shall identify their quality control representative in writing to the COR for notification and resolution of valid customer complaints or Quality Control issues.

2.3. Emergency Services. Upon notification by the Contracting Officer (CO), or duly authorized representative such as the IPMC, PM or COR, Contractor shall perform emergency services within 2 hours from time of notification. Contractor shall provide an after hour emergency contact number to the IPMC, PM, and COR. The definition for emergency service per DoDI 4150.07 is the control of medically important pests, including venomous arthropods, venomous snakes, which could affect human health and pests which could cause damage to Government property. Note: Contractor may have to perform work at times other than the normal duty hours for emergencies.

2.4. Pest Control Records and Reports.

2.4.1. IPMIS. The contractor shall maintain a complete pest control record and reports using the Integrated Pest Management Information System (IPMIS). This program is available at: http://envirosoftinc.com/ipmis.html. This record provides all information required by DoD, AF, federal, State and local regulations. All reports shall have the Percentage of Active Ingredient used and for each chemical used. These reports are designed and available through the IPMIS program.

2.4.2. IPMIS Daily Report. Contractor shall provide a daily written report electronically to the IPMC, PM, and COR by 1030 each Monday following the week of service. The report shall include service call request number, facility number, service address, date and time requested, date and time completed, the problem reported, requester name and telephone number.

2.4.3. IPMIS Monthly Report. Monthly reports shall be electronically submitted to the IPMC within the first five days of the following month.

2.4.4. IPMIS Quarterly Report. Quarterly reports are to be electronically submitted to the IPMC within the first five days of the month following each quarter.

2.4.5. IPMIS Annual Report. Annual reports are to be turned in to the IPMC by the fifth of October each year.

2.4.6 Pest Control Monthly Summary. Contractor shall provide COR with a monthly summary of service calls.

The Service Call Summary shall be provided electronically within the first five days of the month. The monthly Pest Control summary shall list quantities of calls.

SECTION III

GOVERNMENT FURNISHED PROPERTY AND SERVICE

3.0. Government Furnished Property. The Government will provide the following items without charge to Contractor, for exclusive use on this contract:

3.0.1. The COR will assign the location for a Contractor owned trailer used for office space only. No storage of chemicals is permitted within the trailer.

3.0.2. Utility services will be metered for each utility involved, and all costs involved up to the point of connection to the Government owned supply systems shall be at Contractor’s expense. Final connection of Contractor supplied service laterals to existing Government owned supply systems will be made at Contractor’s expense. Water and electric at existing outlets may be utilized for the requirements of this contract

3.0.3. The Government will provide initial copies of DD Form 1532, Pest Management Report (technical exhibit 8) for Contractor’s use. Contractor may use the following forms, technical exhibit 3, Pest Management Daily Form;

technical exhibit 4, Pest Management Completed Work Form; and technical exhibit 5, Pest Management Weekly Mosquito Survey. Contractor shall be responsible for supplying any additional forms needed to fulfill reporting requirements.

3.0.4. The most recent copy of the JB MDL Integrated Pest Management Plan (IPM) plan, (technical exhibit 6), which serves as the basis for treatment of pests (chemical and non-chemical) will be provided to the Contractor.

The IPM plan will be the governing factor in determining the method of operations for pest…