Attachment 1 - Performance Work Statement Rev 2.pdf

HOOD AND DUCT

CLEANING AND INSPECTION SERVICE

PERFORMANCE WORK STATEMENT

97th Civil Engineer Squadron Operations Engineering Flight (CEOE)

Contract Officer Representative (CEOES)

DSN: 866-7756/5675/5674

Commercial: (580) 481-7756/5675/5674 Kathleen.hendrickson.1@us.af.mil

James.ingram.13@us.af.mil

Technical Inspectors Fire Prevention Office (CEFP)

DSN: 866-5848/5845/5846

Commercial: (580) 481- 5848/5845/5846

After Hours 580-481-6333 Fire.prevention@us.af.mil douglas.hosier.1@us.af.mil justin.shipman.1@us.af.mil

24 June 2021

Revision 2 mailto:Kathleen.hendrickson.1@us.af.mil mailto:James.ingram.13@us.af.mil mailto:Fire.prevention@us.af.mil mailto:douglas.hosier.1@us.af.mil mailto:justin.shipman.1@us.af.mil

HOODS AND DUCTS

TABLE OF CONTENTS

1. DESCRIPTION OF SERVICES 3

1.1. Basic Services 3

1.2. Initial Inspection 4

1.3. Cleaning 4

1.4. Post Cleaning Inspection 4

1.5. Clean-Up and Disposal 5

1.6. As Needed Cleaning 5

1.7. Missed Cleaning 6

1.8. Schedules and Reports 6

2. SERVICE SUMMARY (SS) 6

2.1. Table 1 7

2.2. Quality Assurance 7

2.3. Performance Assessment 8

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES 9

3.1. Government Furnished Property 9

3.2. Government Furnished Services 9

4. GENERAL INFORMATION 9

4.1. Contractor Qualifications 9

4.2. Contractor Personnel 9

4.3. Contractor Provided Personal Protective Equipment (PPE) 10

4.4. Security Requirements 10

4.5. Safety 12

4.6. Environmental Requirements 12

4.7. Hours of Operation 13

4.8. Contract Modifications 14

4.9. Service Contract Reporting (SCR) 14

5. APPENDICES 14

APPENDIX A – Kitchen/Grille Hood and Duct Systems Inspection and Cleaning Schedule 15 APPENDIX B – Suggested Service Schedule Times 16

HOOD AND DUCT SYSTEMS

PERFORMANCE WORK STATEMENT (PWS)

1. DESCRIPTION OF SERVICES. The Contractor shall provide non-personal services to include all management, tools, supplies, equipment, transportation and labor necessary to ensure all required hood and duct systems cleaning and inspection services are performed at Altus AFB, Oklahoma in a satisfactory manner that will ensure continued safe operation. The Fire Prevention Office (FPO) shall act as the subject matter expert (SME) and inspector.

1.1. BASIC SERVICES. The Contractor shall inspect and clean kitchen and grille exhaust hoods and duct systems identified in Appendix A in accordance with (IAW) Fire Protection Association (NFPA) 96 – Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations; NFPA 211 – Standards for Chimneys, Fireplaces, Vents and Solid Fuel-burning Appliances; ANSI/International Kitchen Exhaust Cleaning Association (IKECA) C10 – Standard for the Methodology for Cleaning Commercial Kitchen Exhaust Systems 2016, other local, state and federal rules and manufacturers written procedures and specifications.

1.1.1. Exhaust hood systems include the exhaust hood, duct system, duct fittings, dampers, plenums, filters, fans and blower housing, fan wheel/blades, drip grease collection containers, system filters/screens and other features inherent to the operation of the system.

1.1.2. The Contract Officer Representative (COR) is responsible to provide the Contractor with a list of the facility managers for each building and their contact information. The Contractor shall coordinate work directly with the facility manager for each building to schedule required services. If the building facility manager is no longer available, the Contractor shall contact the COR. The COR will get up-to-date information for the facility and forward the contact information to the Contractor.

1.1.3. The Contractor shall be responsible to inspect and clean the system IAW NFPA 96 and NFPA 211. Upon completion of cleaning, the contractor shall perform an operational inspection on each system. At least one certified technician MUST be on-site during performance of these services.

1.1.4. The Contractor’s technician shall contact the FPO and COR during duty hours before cleaning starts at the first building (when arriving on base) and within 20 minutes of service completion at each building to allow the FPO and COR sufficient time to arrive and inspect the service. The contact numbers are listed on the title page (page 1).

1.1.5. After duty hours, the Contractor shall contact the FPO by calling 580-481-6333. The COR will provide after-hours contact the day of the scheduled service.

1.1.6. This contract does not include repairs to the exhaust systems.

1.2. INITIAL INSPECTION. A certified technician shall perform an initial inspection of the entire exhaust system for grease-laden deposits and build-up.

1.2.1. If visible build-up is not noticeable, a grease comb, grease gauge or other acceptable method approved by the Authority Having Jurisdiction (AHJ), shall be performed to determine if hood and duct cleaning is required IAW NFPA 96, Chapter 12.

1.2.2. If cleaning is not required, the technician shall perform an inspection of the system and operational testing of the system to ensure there are no deficiencies. Additionally, the technician shall inspect the system for defects including, but not limited to, visible leaks, defective seals, defective gaskets, holes, etc. The Contractor shall contact the COR and FPO to perform quality checks and sign the service ticket.

1.2.3. Any deficiencies or defects shall be reported to the COR and FPO prior to departing the building location and annotated on the service report.

1.3. CLEANING. At the start of the cleaning process, electrical switches should be turned off and if any can be accidentally activated, they must be locked out during cleaning. Electric motors must be covered during the cleaning process to avoid damage. Remove or cover equipment, food products and cookware. Contractor shall perform all work IAW OSHA safety standards.

1.3.1. The on-site technician(s), shall clean the entire exhaust system, if required after the initial inspection, IAW NFPA 96, “Bare Metal” Standard. Vacuum/suction all flushing liquid during cleaning at collection/clean-out point in system so that no water leaks onto or around cooking areas. All water and cleaning agents used during the cleaning process should be collected for disposal. Cleaning methods may include:

- Manual cleaning by scraping, grinding or scrubbing

- Chemical cleaning with cleaning agents and water

- Pressure washing with water or water and cleaning agents

- Steam cleaning with pressurized steam

1.3.2. Flammable solvents or other flammable cleaning aids shall not be used.

1.3.3. Avoid the application of cleaning chemicals to fusible links or other detection devices of the automatic extinguisher system.

1.4. POST CLEANING INSPECTION. The Contractor’s technicians shall inspect to ensure system is “liquid-tight” and has no remaining accumulation of grease deposits. After cleaning, ducts shall be clean and dry with no grease, liquids or cleaning agents or other substances trapped in duct work low spots.

1.4.1. The Contractor’s technician(s) shall contact the COR (481-7756/5674) and the FPO (481- 5848/5845) within 20 minutes of completion to have the system inspected. After duty hours, if you cannot reach the FPO, contact 580-481-6333 to request the FPO on site for inspection.

1.4.2. The Contractor’s technician(s) shall leave open all service/cleaning panels that were removed for cleaning to allow for easy inspection.

1.4.3. After the service is approved, the Contractor’s technician shall return all electrical switches and system components to an operable state. Replace all access panels and cover plates. Dampers and diffusers must be positioned for proper airflow. The technician shall perform operational tests on the hood and duct system IAW NFPA 96 Standards and the manufacturer’s instructions.

1.4.4. The Contractor’s technician shall report all deficiencies and repairs required for the system to the COR and FPO. Annotate the deficiencies on the service ticket so that a work order may be submitted for repair. The COR shall sign the service ticket prior to leaving the facility.

If the COR is not available, the technician shall write “not available” in the signature area on the service ticket.

1.4.5. Perform all work in strict accordance with the highest safety standards and applicable codes in order to eliminate the possibility of injury or damage to installed machinery, equipment and building structures.

1.4.6. Upon completion of service, affix metal or foil tags on each system at each cleaning interval. Engrave, stamp or imprint each tag with the Company name, phone # and date of system cleaning. Tags shall be located on all food service hoods in plain view and at each access panel that was removed for servicing the system.

1.5. CLEAN-UP AND DISPOSAL.

1.5.1. Clean-Up. The Contractor is responsible for cleaning up after servicing systems.

1.5.2. Disposal. The Contractor shall dispose of all substances extracted from the cleaning operation in disposal containers at an authorized off-base location. With approval from the 97th Civil Engineer Environmental Branch, waste water may be disposed of down the grease trap designed to handle waste water.

1.6. AS NEEDED CLEANING. There may be instances where an additional or unscheduled cleaning may be required. The COR shall contact the Contractor to schedule an “as needed cleaning” for a specific building. As needed cleaning shall be scheduled within 14 duty days of notification by the COR. Payment for the “as needed cleaning” will be at the same rate as normal cleaning for the requested facility.

1.7. MISSED CLEANINGS. In the event that the Contractor cannot keep a cleaning appointment or misses an appointment, the Contractor must notify the COR and coordinate with the facility manager to reschedule for another date.

1.7.1. In the event that the facility POC misses an appointment, the Contractor will notify the COR office immediately. The Contractor shall work with the facility manager to reschedule within 14 calendar days of the missed appointment. If the Contractor cannot contact the facility manager, contact the COR for help.

1.7.2. In the event of base closure, the COR and Contractor shall work together to reschedule.

All appointments shall be rescheduled within 14 calendar days of the missed appointment to a mutually acceptable date.

1.8. SCHEDULES AND REPORTS. Schedules and reports shall be e-mailed to each office (email addresses on cover page of PWS).

1.8.1. Schedules. Work to be performed is in occupied facilities. Inspection, cleaning and testing of kitchen and grille hood and duct exhaust systems may require other than normal daytime schedules. The Contractor shall coordinate all down-times of food service equipment to ensure minimal impact/disruption to occupants and mission. The Contractor is responsible for setting dates/times of inspection/maintenance with the facility managers. Submit the final schedule to the COR and FPO at least one (1) week in advance of the service visit. If any conflicts arise, the Contractor shall reschedule the appointment within 14 calendar days to a mutually acceptable date. Any schedule changes will be sent to the COR and FPO.

1.8.2. Reports. After service has been accomplished, the Contractor shall provide a written report on the service performed and the operational condition of each system. The report shall contain as a minimum – date and time of inspection/maintenance, nature of services performed, any identified system deficiencies, the signature of the Contractors’ certified technician and the signature of the Government representative (as applicable). Reports must be submitted to the FPO and the COR within five (5) business days of service. E-mailed reports are acceptable.

1.8.3. Cleaning Service Tags/Labels. Tags/Labels shall be placed on each system cleaned in plain view. Additional tags/labels shall be placed next to any access panel that was removed to accomplish services. Company name, phone number and the date of cleaning shall be legibly marked on all tags/labels.

2. SERVICE SUMMARY. The Contractor service requirements are summarized into performance thresholds that relate directly to mission essential items. The performance thresholds briefly describe the minimally acceptable levels of service required for each requirement. The SS provide information on contract requirements, the expected level of Contractor performance and the expected method of Government validation and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies.

2.1. TABLE 1:

Performance Objective PWS Paragraph

Performance Threshold

Method of Surveillance

Remedy Timeline

Perform Initial Inspection on Hood and Duct System. If cleaning is not required, also perform operational tests

Excellent – 0 Deficiencies Periodic Inspection / Customer Complaint

Within 1 hour of COR/FPO inspection Very Good – 1 Deficiency

Satisfactory – 2 Deficiencies Marginal – 3 Deficiencies Unsatisfactory – 4 or more deficiencies Perform Cleaning on Hood and Duct Systems if Initial Inspection reveals an accumulation of grease deposits

Excellent – 0 Deficiencies Periodic Inspection / Customer Complaint

Within 2 hours of COR/FPO inspection Very Good – 1 Deficiency

Satisfactory – 2 Deficiencies Marginal – 3 Deficiencies Unsatisfactory – 4 or more deficiencies After Cleaning, return system to operational status and perform operation tests

Excellent – 0 Deficiencies Periodic Inspection / Customer Complaint

Within 1 hour of COR/FPO inspection Very Good – 1 Deficiency

Satisfactory – 2 Deficiencies Marginal – 3 Deficiencies Unsatisfactory – 4 or more deficiencies Upon completion of cleaning service, affix tags or labels showing company name, phone # and date of system cleaning in plain view and at access panel(s) removed for service

Excellent – 0 Deficiencies Periodic Inspection / Customer Complaint

Within 1 hour of COR/FPO inspection Very Good – 1 Deficiency

Satisfactory – 2 Deficiencies Marginal – 3 Deficiencies Unsatisfactory – 4 or more deficiencies

Coordinate schedules with Facility Managers. Report any issues to COR

Excellent – 0 Deficiencies Periodic Inspection / Customer Complaint

N/A Very Good – 1 Deficiency

Satisfactory – 2 Deficiencies Marginal – 3 Deficiencies Unsatisfactory – 4 or more deficiencies Submit service schedules at least one (1) week in advance of service visit so it can be de-conflicted with customers

Excellent – 0 Deficiencies 100% Surveillance Within 1 duty day Very Good – 1 Deficiency

Satisfactory – 2 Deficiencies Marginal – 3 Deficiencies Unsatisfactory – 4 or more deficiencies Submit service reports within five (5) business days of service completion

Excellent – 0 Deficiencies 100% Surveillance Within 1 duty day Very Good – 1 Deficiency

Satisfactory – 2 Deficiencies Marginal – 3 Deficiencies Unsatisfactory – 4 or more deficiencies

2.2. QUALITY ASSURANCE: The COR, in coordination with the FPO, will assess the Contractor’s performance and adherence to standards by inspecting actual work performance, physically checking an attribute of the completed task, checking submitted reports or investigating customer complaints to determine if performance meet the standards contained in this PWS and Table 1.

2.2.1. The Government reserves the right to inspect all parts of system at the completion of cleaning to ensure all grease and other substances have been removed. If service is not within NFPA 96 standards, the FPO or COR shall request correction on site.

2.2.2. Occasionally a conflicting requirement may not allow the FPO, COR or both from performing a final inspection of the work completed. If an inspector or COR is not available within 20 minutes of completion notification, Contractors should mark “not available” on the service ticket. If there is an issue found with the service the next day, the COR shall contact the Contract Administrator (CA) and/or Contract Officer (CO) to request a “call-back” to correct the service that was found deficient.

2.3. PERFORMANCE ASSESSMENT.

2.3.1. PERIODIC SURVEILLANCE. This method requires the COR to employ a “spot check” style of evaluation based on the Contractor’s cleaning schedules and requirements of the PWS.

Periodic surveillance will be conducted on a scheduled basis and may be adjusted, based on quality trends.

2.3.2. CUSTOMER COMPLAINTS. The COR will receive and investigate complaints. The COR shall be responsible for initially validating customer complaints. The Contracting Officer (CO) shall make final determination of the validity of customer complaint(s) in cases of disagreement between the COR and the Contractor.

2.3.3. 100% SURVEILLANCE. The COR will perform 100% surveillance on “as needed” work orders and reports. Reports are required to verify payment requested.

2.3.4. UNSATISFACTORY PERFORMANCE. Any unsatisfactory inspection (deficiency) shall be recorded and reflects toward the monthly performance threshold rating as shown in Table 1.

When a performance requirement has not been met or Contractor performance has not been accomplished according to the Contractors schedule (and COR has not been notified of delays), the COR shall issue a written deficiency notice and request re-performance by the Contractor in person or by email.

2.3.5. RE-PERFORMANCE OF DEFICIENCY. The COR shall request re-performance of service that receives a deficiency. The deficiency remains recorded and is applied to the performance threshold (by month). From the time of notification by the COR, the contractor must re-perform the service and notify the COR of completion within the Remedy Timeline in Table 1.

Satisfactory re-performance does not change the performance record.

2.3.6. FAILURE TO MEET REQUIREMENTS. Failure to perform or successfully complete re-performance within the deadlines, listed in Table 1, shall be reported to the CA and CO and shall result in a warning from the CO. Failing to meet the performance threshold as outlined in Table 1 of these performance objectives in any combination, for any two or more consecutive months during a contract period, may constitute an immediate Progress Meeting with the Multi-functional Team. All remedies shall be in accordance with the FAR 52.212-4(a), Contract Terms and Conditions – Commercial Items, Inspection/Acceptance.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1. GOVERNMENT FURNISHED PROPERTY. The Government will furnish, without cost to the Contractor, a reasonable amount of electricity and potable water in connection with the contract performance. The Contractor shall practice energy conservation in the Government provided facilities.

3.2. GOVERNMENT FURNISHED SERVICES. The Government shall provide police and fire protection. In the event of a medical emergency, call “911” for transportation of an injured employee by civilian ambulance to a local hospital. The Government shall provide emergency medical treatment for life-threatening emergencies only until civilian ambulance arrives.

4. GENERAL INFORMATION.

4.1. CONTRACTOR QUALIFICATIONS. The Contractor shall provide NFPA 96 Certified, qualified, trained personnel to perform inspection and cleaning of hood and duct systems in compliance with the PWS and industry standards. At least one technician on-site MUST meet the requirements for inspection and cleaning IAW NFPA 96 and approved by the AHJ. All technicians performing work shall comply with all OSHA standards while working on Altus AFB.

4.1.1. Those technicians not meeting the safety standards will be asked to stop work to correct the deficiency. Any person with common knowledge of safe working practices can temporarily stop work until the deficiency is corrected. The person stopping the work must contact the COR or FPO to report the violation immediately, if they are not on site. The incident shall be reported to the CO.

4.1.2. Technicians that will not complying with safety standards may be asked to leave the area by the COR or CO. The Contractor shall be responsible to provide another technician if required. Repeated issues shall be reported to the CO and 97 AMW Safety Office for contract action.

4.1.3. In addition to the required NFPA 96 certification, the following certification/training courses are recommended:

- Certified Exhaust Cleaning Technician (IKECA)

- OSHA Fall Protection and Safety

4.1.4. Contractor is required to provide Certification documents for all lead technicians to CO and COR prior to the start of contract performance. If personnel change, additional certification must be provided to maintain proof of at least one technician on site as Certified.

4.1.5. The Government does not recommend any particular certification company but has provided several examples below that provide NFPA 96 certification.

- Power Washers of North America (PWNA)

- International Kitchen Exhaust Cleaning Association (IKECA)

- Certified Hood and Duct Cleaners Association (CHDCA)

4.2. CONTRACTOR PERSONNEL. Contractor technicians shall present a neat appearance and be easily recognized as Contractor employees. This shall be accomplished through the wear of distinctive clothing, overcoats or hats, bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection. The management and control of Contractor employees in the performance of this contract shall be the responsibility and prerogative of the Contractor.

However, the Contractor shall comply with the contract requirements and Altus AFB regulations concerning conduct of employees.

4.3. CONTRACTOR PROVIDED PERSONAL PROTECTIVE EQUIPMENT (PPE).

4.3.1. The Contractor is required to provide PPE for their on-site technicians in addition to proper height access equipment. The following items should be considered as a minimum:

- Eye protection

- Hand protection

- Head protection

- Foot protection

- Respiratory protection

- Fall protection

- Ladders

- Lock-Out/Tag-Out Kit

4.4. SECURITY REQUIREMENTS. The Contractor shall comply with Altus AFB security measures. These regulations are available for review in the contracting office. Security and base access requirements are contained in clause 5352.242-9000 “Contractor Access to Air Force Installations.” Contract employees will be required to obtain and display identification badges.

4.4.1. Contractor employees shall provide information to assist in the completion of background checks for employees requiring access to Altus AFB. This information shall consist of, but is not limited to: full name (first, middle, last), social security number, date of birth, address, driver’s license number and state of issue, number of years residency in the state of Oklahoma and Jackson County. This information will be protected under the procedures listed in the Privacy Act of 1974. A background check must be completed prior to unescorted access while on Altus AFB. If the background check reveals a Contractor employee or prospective employee with an adverse criminal history or as a potential threat to the health, safety, operational mission of the installation, then the Government reserves the right to restrict or deny access to Altus AFB for that individual.

4.4.2. Contractor Badges. The Contractor is responsible for tracking and retrieving badges from employees upon their separation, termination and/or completion of business on Altus AFB, OK. Badges from employees who are no longer employed on the contract must be retrieved and turned in to the COR within 30 days of the individual’s separation or termination. Employees who abuse their badge privileges by attempting base access beyond the dates, times, locations or specified work and other limitations may be subject to revocation of base access. Businesses may lose base pass privileges if they fail to control use of the badges or do not return them upon completion of use. Failure to control or turn in badges may result in contract termination or a decision not to exercise the option periods of this contract.

4.4.3. ANTI-TERRORISM. Altus Air Force Base has an Anti-terrorism program that is responsible for helping secure and protect the base and its personnel from terrorist attacks. All Contractor personnel and sub-contractors are required to obey all orders from Security Forces and adhere to all security measures implemented during Force Protection Condition (FPCON) changes and Random Antiterrorism Measures (RAM’s). Security Forces members may conduct spot checks and inspections of you and your sub-contractors to ensure you are in authorized areas.

4.4.3.1. Altus Air Force Base is currently in FPCON Bravo, meaning an increased and more predictable threat of terrorist activity exists. All Contractor personnel and sub-contractors are expected to report any suspicious persons, activities, packages, or items you see while conducting work on Altus Air Force Base to base Security Forces. Suspicious activities could include personnel conducting surveillance of the installation, unauthorized personnel requesting access to the installation, or somebody asking many questions about the base.

4.4.3.2. In the event of an emergency, there are multiple mass warning notification systems on Altus Air Force Base (AtHoc, weather radios, telephone notification, and giant voice system).

4.4.3.3. All Contractor personnel and sub-contractors obtaining a Common Access Card (CAC) must complete Antiterrorism Level I training within 30 days of receiving your CAC, and on an annual basis thereafter. This training is conducted via Joint Knowledge Online (https://jkodirect.jten.mil), course #JS-US007. In addition, Altus Air Force Base has an Antiterrorism binder available for review at the Pass and Registration Office located at the Visitor Control Center, building #428. If there are any questions in regards to Antiterrorism, contact (580) 481-7350.

4.4.4. Vehicles. The Contractor shall provide and maintain vehicles for transportation to meet the requirements of this contract. All Contractor vehicles used in the performance of this contract shall be readily identified as property of the company and be maintained to present a professional appearance at all times. Contractor personnel shall operate vehicles in compliance with base traffic regulations. Any violations of base traffic regulations are considered federal offenses and are adjudicated at federal court in Oklahoma City, OK. The current policy for Contractor personnel receiving a Driving Under the Influence (DUI) charge, on base, shall result in that person having their driving privileges on base revoked for a minimum of one year. See clause FAR 5352.242-9000, entitled “Contractor access to Air Force Installations.” All vehicles shall be registered, insured, and operated by a licensed operator at all times.

https://jkodirect.jten.mil/

4.5. SAFETY. The Contractor shall comply with ALL safety and health requirements necessary for the protection of personnel, facilities and equipment including, but not limited to, ALL applicable Occupational Safety and Health Administration (OSHA) standards.

4.5.1. Provide a verbal report to the CO or COR as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the CO or COR within five (5) calendar days of each occurrence.

4.5.2. All electrical switches that may be activated must be locked out prior to start of the cleaning. Return all electrical switches, detection devices and system components to operable state after cleaning is completed.

4.6. ENVIRONMENTAL REQUIREMENTS. In addition to all applicable Federal, State and local environmental codes and regulations, the following specific guidance is provided.

Hazardous Materials (HM) are defined in 49 CFR 172.101 and 40 CFR 301-304. Absolutely NO HM shall be brought onto Altus AFB until that material is authorized for use by the CE Environmental Element at (580) 481-7156. The Contractor shall take appropriate actions to comply with waste minimization and pollution prevention practices and policies.

4.6.1. HAZARDOUS MATERIALS. The Contractor shall submit his request for hazardous materials to the COR in accordance with installation’s procedures. The COR shall work with the CE Environmental Element for approval of all HM brought on-site by the Contractor prior to use. The Contractor shall request approval by submitting a list of chemicals with attached Safety Data Sheet (SDS) and other supporting documentation for each HM prior to their use to the COR. The Environmental Element has the right to prohibit the use of hazardous materials it deems to be especially hazardous to human health and environment. In the event the Environmental Branch does not approve a hazardous material for use, they may provide the Contractor a list of suitable substitutes. However, the Contractor shall retain responsibility for finding an acceptable substitute, which must be approved for use on Altus AFB.

4.6.2. HAZARDOUS MATERIALS INVENTORY. The Contractor shall maintain an up-to-date hazardous material inventory with copies of SDS(s) for all materials used on the job site.

4.6.3. HAZARDOUS MATERIALS MANAGEMENT. The Contractor shall remove all hazardous materials by the end of each workday.

4.6.4. INSPECTION. The Contractor is subject to inspection by DoD certified inspectors.

4.6.5. CONTRACTOR NEGLIGENCE. The Contractor shall use reasonable care to avoid releasing hazardous material or hazardous waste, which may cause environmental damage to Government structures, public land, water or other natural resources. If the Contractor’s failure to use reasonable care causes damage to any of this property, the Contractor shall replace or repair the damage at no expense to the Government as the CO directs. If the Contractor fails or refuses to make such repair or replacement, the Contractor shall be liable for the cost.

4.6.6. SPILL CONTROL. The Contractor shall maintain spill control material on hand at all times sufficient to contain a worst-case spill, both volume and hazard level. Contractor is responsible for disposal of all material used during spill clean-up. Materials must be disposed of IAW local, state and/or federal regulations.

4.6.7. HAZARDOUS MATERIAL TRANSPORT. Contractor vehicles used to transport/apply hazardous materials shall be equipped with base and local emergency phone numbers in case of spills or chemical exposures and a spill cleanup kit capable of containing 110 percent of the largest hazardous material volume on the vehicle. The Contractor shall also display placards on vehicles identifying the product name and EPA registration number being transported.

4.6.8. HAZARDOUS AND INDUSTRIAL WASTE. The Contractor shall use approved containers for all hazardous and industrial waste generated during the performance of this contract.

Containerized waste shall be managed in accordance with the Altus AFB Hazardous Waste Management Plan and the Environmental Element.

4.6.9. CONTRACTOR ENVIRONMENTAL AWARENESS TRAINING. The Contractor shall ensure all employees that work on Altus AFB complete the Altus AFB Environmental Management System (EMS) Awareness training IAW AFI 32-7001, within 30 days of starting work.

4.6.9.1. The Altus AFB EMS Site Specific Training (Course# EMS111AGGN00099) can be accessed on The Environmental Awareness Course Hub (TEACH) at the following link https://usaf.learningbuilder.com/. This training is accessible from any computer with internet access. The Contractor shall submit the employee training certificate to the COR within 30 days of employee start date. This is a one-time requirement for all current and new Contractor employees working on Altus AFB.

4.7. HOURS OF OPERATION. The Contractor shall perform services during normal duty hours which are 0730 to 1630, Mondays through Fridays, excluding federal holidays. The dining facility requires services outside of normal operation hours.

4.7.1. Recognized Holidays. The Contractor is not required to provide service on federal holidays, except in emergency situations. The holidays are:

New Year’s Day 1st of January Martin Luther King’s Birthday Third Monday in January President’s Day Third Monday in February Memorial Day Last Monday in May Juneteenth National Independence Day 19th of June Independence Day 4th of July Labor Day First Monday in September Columbus Day Second Monday in October Veteran’s Day 11th of November Thanksgiving Day Fourth Thursday in November Christmas Day 25th of December https://usaf.learningbuilder.com/

If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a scheduled service day, the Contractor will be responsible for rescheduling services for the first day post the holiday observance.

4.7.2. Base Closure. Work scheduled but not accomplished because of base closure due to weather, exercises, or actual alert, will be accomplished as soon as possible after reopening the base.

4.7.3 Performance of Services During Crisis or Heightened Security. Hood and duct system cleaning services at Altus AFB are not considered mission essential and only limited service will not continue in the event of a crisis or heightened security caused by a national emergency, natural disaster or other cause, as necessary, in support of the Air Force mission.

Contractor employees with approved background checks will be allowed access to the base for performance of work, except during “Charlie” conditions. If the “Charlie” condition exists for an extended duration, some services may be required. The CO may direct that services continue on a case-by-case basis.

4.8. CONTRACT MODIFICATIONS: The Government may request additions or deletions of services under this contract. In the event building 18 gains a permanent food establishment, the building will be added to the contract at the per service bid pricing. Any price increases may only be made if a new facility is added to the contract.

4.9. SERVICE CONTRACT REPORTING (SCR). The Contractor shall report all Contractor labor hours (including sub-Contractor labor hours) required for performance of services provided under this contract for “U.S. Air Force” via the www.Sam.gov website.

Reporting will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30.

4.9.1. Additional information can be found at https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr.

5. APPENDIX

APPENDIX A – Kitchen/Grille Hood and Duct Systems and Cleaning Schedule

APPENDIX B – Suggested Service Schedule http://www.sam.gov/ https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr

APPENDIX A

Kitchen/Grille Hood and Duct Systems Inspection and Cleaning Schedule

RECURRING SYSTEM MAINTENANCE

Bldg

Qty Description Type D

J F M A M J J A S O N

35 1 Charlie’s Grill System Commercial X X 53 1 CDC Kitchen System Commercial X 106 1 Bowling Alley Kitchen

System Commercial X X X X

116 1 Chapel Annex Kitchen System

Commercial X X

307 1 Club Altus Kitchen System Commercial X X X X 317 2 Dining Hall Kitchen System Commercial X X X X 317 2 Dining Hall Serving Line

System Commercial X X X X

1866 1 Youth Center Kitchen System Commercial X Monthly Totals: 1 1 2 3 2 3 1 1 2 1 2 3

AS NEEDED SYSTEM MAINTENANCE

(Issued by Work Order*)

Bldg # Qty Description Type 18 1 BX Food Court Commercial

* In the event that a business moves into building 18 Food Court permanently, a contract modification will be accomplished to change the service to “Recurring” with pricing per service bid schedule.

APPENDIX B

SUGGESTED SERVICE SCHEDULE TIMES

December:

Dining Hall Serving Line - 1900 until complete

January:

Bowling Alley - 1330 to 1630

February:

Club Altus - 1400 to 1630 Dining Hall Kitchen - 1900 until complete

March:

CDC - 1230 to 1430 Youth Center - 1430 to 1630 Dining Hall Serving Line - 1900 until complete

April:

Chapel Annex - 1200 to 1300 Bowling Alley - 1330 to 1630

May:

Charlies - 1100 to 1400 Club Altus - 1400 to 1630 Dining Hall Kitchen - 1900 until complete

June:

Dining Hall Serving Line - 1900 until complete

July:

Bowling Alley - 1330 to 1630

August:

Club Altus - 1400 to 1630 Dining Hall Kitchen - 1900 until complete

September:

Dining Hall Serving Line - 1900 until complete

October:

Chapel Annex - 1200 to 1300 Bowling Alley - 1330 to 1630

November:

Charlies - 1100 to 1400 Club Altus - 1400 to 1630 Dining Hall Kitchen - 1900 until complete