SOW.pdf.pdf

STATEMENT OF WORK

STATEMENT OF WORK

LINEN CONTRACT

1. DESCRIPTION OF SERVICES

a. The Contractor shall provide all labor personnel, equipment, tools, materials, supervision, transportation, and other items and services necessary to perform a linen rental service.

The Contractor shall furnish white and various colors of items in quantities as specified by the using activities. Contractor furnished linen shall conform to the generally accepted standards of quality or cleanliness, finish, and appearance.

b. The contractor shall furnish items for rental which have been processed in accordance with the best commercial practices and standards which shall include but not limited to the following:

(1) Each item shall be free of spots and stains.

(2) Each item shall be entirely clean, thoroughly dry and free of lint.

(3) Each item shall be free of odor.

(4) Items shall be machine lint shed, wrinkle free and comers matching when folded.

(5) Items shall be free of rips, tears, holes and open seams.

(6) Repairs to items shall have been made with material equal to the material used in the manufacture if the item and of a matching color.

2. RESPONSIBILITY FOR RENTED PROPERTY. Except for reasonable wear and tear, the using activities agree to return the rented property in as good condition as when received. All soiled linen will be free of food particles and other items, i.e., toothpicks salt and pepper shakers, broken glass, etc. Damp/wet linen will be separated and will not be allowed to mildew/sour. Contractor will furnish an appropriate container (bag, cart, etc.), for return linen. Any items requiring replacement as a result of loss or destructive treatment by using activity personnel shall be replaced by the Contractor and reimbursed by the using activity at the prices established at the onset of this contract.

3. CONDITION OF THE RENTED PROPERTY. The Contractor shall furnish rented property, which is of good quality and in first class condition, and the using activity shall promptly inspect and accept or reject said property. All colored items must be similar in color, no excessively faded colors.

If the using activity determines that the rented property hereunder is not of satisfactory quality or in good operating condition, the Contractor shall promptly replace same upon receipt of written notice of such determination by the using activity. lf the contractor fails to replace the rented property in accordance with the determination of the using activity , the Government may by contract or otherwise, replace or correct such property and charge to the Contractor the cost occasioned the using activity thereby; or terminate the contract for defaults provided in the clause of this contract entitled “Default."

4. DELIVERY TICKETS. The Contractor shall provide delivery tickets in original and two (2) copies. Delivery tickets shall cite the contract number, descript ion number, description of article (size, color, etc.), quantity delivered/picked up, date, time or delivery, and signature block for representatives delivering and receiving laundry. A copy of the delivery ticket shall be provided with each pickup/delivery to each organization where service is required. The Contractor shall record the number of soiled linen pieces picked up on the pickup/delivery ticket and the using activity representative will sign and date the ticket.

5. UNSERVICEABLE ARTICLES. The using activity shall return all unserviceable and non-repairable articles to the Contractor in a separate bundle. The delivery ticket shall be annotated to reflect items /quantities that were unserviceable. The using activity will not incur any cost associated with return of unserviceable articles.

6. REPAIRS. Except for articles determined to be unserviceable, the contractor shall repair all minor rips, tears, open seams, and holes using thread and materials of the same quality, compatible colors, colorfastness, and texture as that used in manufacture of the articles. All such repairs are perforn1ed at no additional cost to the using activity.

7. REPERFORMANCE OF LAUNDRY. Notwithstanding the provisions of this contract covering inspection and acceptance, any items found to have been unsatisfactorily cleaned shall be counted and returned to the Contractor separate from other laundry. Such items shall be identified to the contractor at the next scheduled pick-up. However, if unsatisfactorily cleaned items hamper mission accomplishment, at the using activity's option, unclean articles must be replaced and re-delivered within three hours.

8. MISSING ARTICLES. Any articles missing from a delivery shall be delivered by the Contractor in the next regularly scheduled delivery at no additional cost to the using activity.

However, if missing articles hamper mission accomplishment, at the using activity’s option, missing articles must be replaced and re-delivered within three hours.

9. CREDIT OR RETURN. Any articles not used shall be returned to the Contractor, unopened, within a period of seven days for credit. Pickup/delivery ticket shall identify items returned for credit.

Credit shall not be given for articles held longer than seven days.

I 0. SPECIAL ORDER ITEMS. Special orders include delivery of larger than normal quantities.

Contractor shall provide additional linen from their shelf-stock k at the prices shown in this contract, to fill special orders if needed for all activities covered by this contract. Each activity is responsible for coordinating their special orders with the Contractor at least one week prior to the scheduled event.

Only items already covered by the contract shall be requested by the using activity and provided by the Contractor.

11. CREDIT OR RETURNS OF SPECIAL ORDERS. Special order items not used shall be returned to the Contractor, unopened, within a period of seven days for credit. Pickup/delivery ticket shall identify items returned for credit. Credit shall not be given for articles held longer than seven days.

12. DELIVERY. A minimum of one delivery per week is required under this agreement. Pick-ups and deliveries shall be between the hours of 8:00 a.m. and 12:00 p.m. on Monday. Pickup and delivery will not be made on Sunday or on legal Federal holidays observed, except as directed by the using activity. The activities observe the following holidays: New Year's Day, Martin Luther King's Birthday (last Monday in May), Fourth of July, Columbus Day (2°d Monday in October), Veteran's Day, Thanksgiving Day and Christmas Day. Any of the Holidays that fall on a Saturday will be observed on the preceding Friday and holidays that fall on a Sunday will be observed on the following Monday.

a. Delivery will be to the 73rd AS, Bldg 468, 181 Hangar Rd and will occur every

Monday no later than 1200 noon. Delivery will be on a predetermined basis with no call required for service.

b. Each activity shall insure that a representative is present at their pickup and delivery point at the time the Contractor is scheduled to arrive

c. Contractor shall neither pickup nor deliver unless an activity representative is present. Contractor is not required to return to that activity until the next predetermined pickup/delivery day. Contractor shall immediately notify the activity representative.

d. Packages marked as containing a specified number and are found to be over or under that number shall be annotated by the activity representative on the pickup/delivery ticket, and the driver will be advised on his next scheduled pickup/delivery date.

e. Contractor may be required to deliver all linen to a location, at a minimum, of 50 feet inside exterior entrance.

13. INVENTORY REQUIREMENTS.

a. Quarterly: A joint inventory of articles shall be conducted on a quarterly basis between Government representative and a Contractor. Results of inventory shall be documented with Contractor and Government retaining a copy.

b. By completion or extension of the contract, a joint inventory of articles shall be accomplished by a Contractor and a Government representative. Losses of less than 10 percent for napkins and towels shall be absorbed by Contractor as a normal business expense. In case of lost, missing or damage to other items on the Contract as a result of negligence by the Government, the items shall be replaced by the Contractor and reimbursed by the Government at replacement costs established.

Contractor Consent to Background Checks: The contractor and, as applicable, subcontractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population, nor shall the contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified by Law Enforcement Agency Data System (LEADS) through the National Crime information Center. LEADS checks will verify if a person is wanted by local, state, and federal agencies.

All contractor and subcontractor personnel must consent to LEADS background checks. Contractor and subcontractor personnel who do not consent to an LEADS check will be denied access to the installation.

information required to conduct an LEADS check includes: full name, driver's license number, and/or social security number, date of birth of the person entering the installation, and completion of a background check questionnaire. The contractor shall provide this information using the Scott AFB Form 21, Contractors Consent.for Background Check, and shall submit it in conjunction with the contractor's request for either base or vehicle passes. Completion of a successful LEADS check does not invalidate the requirement for an escort when contractor or subcontractor personnel are working within controlled or restricted areas.

Contractors shall ensure their employees and those of their subcontracts have the proper credentials allowing them to work in the United States. Persons later found to be undocumented or illegal aliens will be remanded to the proper authorities. The contractor shall not be entitled to any compensation for delays or expenses associated with complying with the provisions of this clause. Furthermore, nothing in this clause shall excuse the contractor from proceeding with the contract as r e q u i r e d .

Badges: The contractor is required to provide identification badges for their employees. All contractor personnel shall wear these badges while on duty on the government site. Badges are required to identify the individual, company name, and be clearly and distinctly marked as contractor. Size, color, style, etc.

are to be mutually agreed to by contractor and government. The contractor's identification badge will not be used as an entry requirement for installation entry or into any government designated controlled or restricted area.

Contractor Registration of Vehicles on Scott AFB:

All contractor or contractor employees' vehicles used for the performance of this contract shall comply with all local, state and federal regulations. Additionally any pass shall be surrendered to Security Forces upon demand to positively identify a persons need to be on Scott AFB.

Access to Installation during Force Protection Conditions (FPCONs):

Contractors will be assigned a mission essential designation IAW requirements contained in Scott Air Force Base Integrated Defense Plan 31-1. Only the installation commander or the unit commander requesting contract support will assign the mission essential designation.

Property Protection:

Property protection for facility where the contractors' primary work center is located will be the responsibility of the local facility manager and local Government Security Manager, or their duly authorized representative IAW AFI 31-101, Integrated Defense and command/local directives. The contractor shall safeguard all government-owned equipment and materials in his/her possession or use.

Safeguarding Classified or Unclassified Information: The contractor shall meet Air Force standards for storing, processing, and handling classified information and systems. Additionally, all resources (e.g.

maps, publication/instructions, photos) provided by the government to assist the contractor in the performance of their contract will be surrendered upon termination of employment or the end of the contract performance period.

Non-Disclosure Agreements: To safeguard information, the contractor shall enter into non-disclosure agreements with the responsible local security manager.

Privacy Act: Work on this project requires that personnel have access to Privacy Information. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

Contractors Working in Controlled or Restricted Areas The unit requesting contract support will provide escort (s) for contractors' at all times when within a controlled area. Contractors shall not escort other contractor employees within controlled or restricted areas. In addition, contractors shall fulfill, maintain, and comply with all security requirements IAW Scott Air Force Base Integrated Defense Plan 31-1, and command/local directives.

Access to Government Facilities with Controlled or Restricted Areas The contractor shall comply with security regulations imposed by the installation commander and/or the agency responsible for the project location. Due to specific mission requirements inherent in the nature of controlled or restricted areas on Scott AFB, the government may direct the contractor to leave the controlled or restricted areas at any given time.

Contractors Responsibilities while Working within Controlled or Restricted Areas Only contractor personnel with proper authority and qualifications shall enter a controlled or restricted area. Certain facilities require the issuance of an AF Form 1199. The government, at any time, may revoke the AF Form 1199. The procedures for the issuance of an AF Form 1199 are contained in Scott Air Force Base Integrated Defense Plan 31-1. Contractors shall not escort other contractor employees within controlled or restricted areas. In addition, contractors shall fulfill, maintain, and comply with all security requirements contained in Scott Air Force Base Integrated Defense Plan 31-1.

Access to Government Facilities with Controlled or Restricted Areas for Replacement Contractors The unit requesting contract support will continuously escort replacement contractors, not initially possessing the proper clearances and requiring entry to controlled or restricted areas. Replacement contractors shall submit paperwork within 30 days of being assigned to obtain an approved security clearance or favorable review. Replacement contractor personnel shall obtain a security clearance prior to working with, or having direct access to, classified material. In addition, replacement contractor personnel shall obtain a “Favorable Review" prior to having access to a Controlled Area. The above information shall be submitted to 375 AMW/IP.

coordinating their special orders with the Contractor at least one week prior to the scheduled event. Only items already covered by the contract shall be requested by the using activity and provided by the Contractor.