SOW_with_Attachments.pdf

STATEMENT OF WORK

FOR

AFROTC FT 19 LAUNDRY SERVICES

Dated 29 January 2019

1. DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.1. DESCRIPTION OF SERVICES. The contractor shall provide all management, tools, equipment, and labor necessary to provide same day turn around laundry services (10 hour turn around) to Air Force Reserve Officer Training Corps Field Training (AFROTC FT), at Maxwell AFB and Vigilant Warrior Training Facility in accordance with federal, state, and local regulations, commercial standards and this Performance Work Statement (PWS). The contractor shall be responsible for loading and unloading of laundry. Contractor shall ensure that soiled laundry does not come into contact with clean laundry.

1.2. HOLIDAYS. Pickup and delivery will take place nearly every day during the Field Training, on dates reflected in the “pickup schedule” attachment, to include weekends and all holidays.

1.3. GOVERNMENT FURNISHED PROPERTY AND SERVICES. No property or services will be provided by the US Air Force.

1.4. CONTRACTOR FURNISHED PROPERTY AND SERVICES. The contractor shall provide: fourteen (14) large commercial size (33-36 cubic feet) laundry bins, cellophane wrap, and any other items required to meet the conditions of this PWS. Ten (10) bins will be provided for Maxwell AFB and four (4) bins will be provided for Vigilant Warrior Training Facility.

1.6. STATE OR LOCAL DEPARTMENT OF HEALTH REQUIREMENTS. The

contractor shall ensure its operations comply with any certification of labeling or cleaning requirements arising from state or local Department of Health regulations.

1.7. WORKMANSHIP AND SANITATION. Delivered finished articles and service shall conform to the generally accepted industry standards of quality and cleanliness, finish, and appearance. All work performed shall be done under sanitary conditions.

1.8. QUALITY CONTROL. The contractor shall develop and maintain a quality program to ensure laundry services are performed in accordance with commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

1.9. QUALITY ASSURANCE. The government will evaluate the contractor’s performance in accordance with commercial standards and this PWS.

2. PICKUP

2.1. PICKUP. All pickups shall be between the hours of 0600-0700 hours on days specified in the attached pickup schedule. PICKUP LOCATION MAY CHANGE WITH 24 HOUR

NOTIFICATION FROM GOVERNMENT POC.

Regarding items picked up from Maxwell AFB, the contractor shall pickup all items for laundering at the pavilion located between the 1400 series dormitory buildings on Maxwell Air Force Base. (see attachment). Regarding items picked up from Vigilant Warrior Training Facility, the contractor shall pick up all items for laundering at the training site warehouse (245 Lakeland Drive, Titus, AL 36080 property legal address: section 9, T19, R18E, Elmore County) (see attachment). The contractor shall provide fourteen (14) large commercial size (33-36 cubic feet) laundry bins one day prior to the first pickup at the aforementioned locations. Ten (10) bins will be provided for Maxwell AFB and four (4) bins will be provided for Vigilant Warrior Training Facility.

AFROTC will place mesh bags and ABU/OCP uniform sets (ABU blouse and trousers pinned to each other) in the laundry bins. The government and the contractor will verify and agree on the count of the number of mesh bags and ABU/OCP uniform sets placed at the pickup location.

AFROTC will also place linens and other items identified in Table 2.2.1 for laundering at the pickup location. The government and contractor shall verify the number of linens and other items provided at the pickup location.

Any discrepancy between the government’s and the contractor’s count shall be resolved prior to pick-up location departure.

Period of Performance (POP) The Period of Performance will begin on 13 May 2019 and conclude on 24 August 2019.

2.2 LAUNDERING. THE CONTRACTOR SHALL ENSURE ALL LAUNDRY IS FREE

OF ITEMS THAT WILL DAMAGE LAUNDERED ITEMS (pens, pencils, ect.). Items provided to the contractor in mesh bags will remain in the mesh bags while being washed and dried and returned in the same mesh bags; no folding of these items is required. This will ensure that no items in the mesh bags will be lost or mixed with other laundered items. Each ABU/OCP uniform set will be provided pinned together and will be washed, dried, and folded and returned as the same set wrapped in cellophane where the name tape of the ABU/OCP blouse is visible for identification purposes. At no times will ABUs/OCPs be unpinned. All other items identified in Table 2.2.1 will be laundered according to industry standards.

2.2.1 POSSIBLE ITEMS TO BE LAUNDERED.

2.3. FOLDING: Laundered ABU/OCP uniform sets, sheets, and pillow cases, comforters, blankets, and ponchos shall be folded to ensure a neat and uniform appearance that is not marred by excessive loose ends. ABU/OCP uniform sets will be wrapped in cellophane where the name tape of the ABU/OCP blouse is visible for identification purposes. Sheets will be wrapped in cellophane or tied in groups of 10 and pillow cases will be wrapped in cellophane or tied in groups of 10. Comforters, and blankets, will be rolled and wrapped in durable cellophane. Items provided in mesh bags will not be folded or wrapped.

2.4. RETURN OF ITEMS/ DELIVERY: All deliveries shall be no later than 1700 hours Central Standard Time the same day of pickup. DELIVERY LOCATION MAY CHANGE

WITH 24 HOUR NOTIFICATION FROM GOVERNMENT POC.

Regarding items delivered to Maxwell AFB, the contractor shall deliver all laundered items to the pavilion located between the 1400 series buildings on Maxwell Air Force Base (see attached), designated by the government at time of notification.

Regarding items delivered to Vigilant Warrior Training Facility (245 Lakeland Drive, Titus, AL 36080 property legal address: section 9, T19, R18E, Elmore County), the contractor shall deliver all laundered items to the site warehouse location. All laundered items shall be placed in the same designated Squadron laundry bins as picked up from, grouped by flight indicated in writing on the mesh bag and/or laundry bin. All delivered items shall be properly finished and packaged.

The government and the contractor will verify and agree on the count of the number of mesh bags, ABU/OCP uniform sets, linens and other items placed at the pickup location.

The contractor shall provide a delivery ticket reflecting the daily weight when regarding ABU/OCPs and mesh bags/quantity when regarding all other items when delivered each time.

All shortages must be annotated on a separate delivery ticket. Any shortages noted shall be delivered on the next scheduled delivery day. A copy of the delivery ticket will be retained by

ABU/OC P UNIFORMN SETS

MESH BAGS (Filled w/ various types of daily clothing items)

TWIN SHEETS

PILLOW CASES

COMFORTERS

CAMELBAK BACKPACKS (Various sizes)

WOOL BLANKETS

PONCHOS

SLEEPING BAGS

PILLOWS

government at each applicable delivery point. Any discrepancy between the government’s and the contractor’s weight/count shall be resolved prior to delivery departure.

2.5 COUNT OF ARTICLES. The contractor and a government representative will count all items to be laundered at pickup and delivery. Additionally, the contractor shall provide a laundry ticket/weight sheet when items are delivered for that day’s delivery. The contractor shall furnish the original copy of the laundry ticket/weight sheet to Government Official. The contractor shall be liable for return of the number of articles turned in for service under this contract. No substitute items will be allowed.

3. PERFORMANCE

3.1. CLEANING. The contractor shall clean all items in accordance with Commercial Standards and the specifications for Laundry and Dry Cleaning Operations. This will include the removal of all non-permanent soil, spots, and stains. Each article shall be thoroughly dried and free of lint. Whites will be white and free of gray and yellow and color fabrics shall be clean.

The delivered laundry shall be free of all visible dirt, debris, dampness, offensive odors, mildew, cleansing chemicals residue and have a uniform appearance.

3.2. REPERFORMANCE OF LAUNDERING. Any items found to have been unsatisfactorily laundered as determined by the government technical representative shall be re-cleaned at no additional cost to the Government. The government technical representative will be designated in writing and presented to the contractor. Such items will be identified by the government technical representative to the contractor’s representative after the unsatisfactory condition is discovered. The item(s) shall be re-cleaned and returned to the same exchange point the next scheduled normal delivery day. Contractor shall ensure re-cleaned items are segregated from other laundry items and identified when returned. Contractor shall also ensure that items are readily identifiable upon return to the government as re-cleaned items, to include the date and load number with which they were originally returned. For example, items may be labeled with a tag stating, “re-wash”.

3.3. LOST/DAMAGED ARTICLES: See DFARS 252.237-7014 Loss or Damage (Count-of- Articles). DoD FAR 252.237-7015, Loss or Damage (Weight of articles). If any item is missing from a delivery, the contractor shall on the same day the shortage is identified issue an IOU (shortage) ticket. Lost items must be re-delivered by the contractor within 24 hours at no additional cost to the Government. If a lost item is not delivered by the next scheduled delivery the item is lost and the contractor shall reimburse to the government the replacement cost of the item. That cost will be offset as a deduction to the appropriate invoice.

3.4. WORKMANSHIP AND SANITATION. Delivered finished articles shall conform to the generally accepted industry standards of quality of cleanliness, finish, and appearance. All items shall be delivered in a sanitary condition after being thoroughly laundered and properly dried.

All work performed under this contract shall be done under sanitary conditions, in accordance with generally accepted industry standards and Department of Health Regulations. The contractor’s facility shall be open to inspection of sanitary conditions at any time during the contractor’s business hours by a representative of the government, and the government reserves the right to perform or cause to have performed any test necessary, to determine the sanitary conditions of articles delivered by the contractor. Contractor shall ensure that at no time AFROTC FT items come into contact with items of other customers that may be in progress, or in delivery.

SECURITY REQUIREMENTS FOR UNCLASSIFIED SERVICES ONLY

No CAC REQUIRED

1. Contractor Notification Responsibilities: The contractor shall notify the contracting office within 30 days before on-base performance of the service. The notification shall include:

a. Name, address, and telephone number of contractor representatives.

b. The contract number and contracting agency.

c. The location(s) of service performance and future performance, if known.

d. The date service performance begins.

e. Any change to information previously provided under this paragraph.

2. Installation Access Requirements: As prescribed by the AFFAR 5352.242-9000, Contractor access to Air Force installations, AFI 31-218, Motor Vehicle Traffic Supervision, and AFMAN 31-113, Installation Perimeter Access Control.

The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, valid vehicle insurance certificate to obtain a vehicle pass. Government ID card holders may not use their credentials to sponsor an individual on to the base to perform work that’s been contracted to an official contractor.

During performance of the service, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials for any employee who no longer requires access to the work site.

All commercial vehicles will be directed to Gate 3 (Kelly St) or Gate 4 (Congressman Dickenson for Gunter) for processing through the Commercial Vehicle Inspection (CVI) Area, when operational. During non-duty hours and holidays, commercial vehicle inspections will be conducted at Gate 1 (Maxwell Blvd) or Gate 4 only. Inspection members will conduct thorough inspections of the interior and exterior of the vehicle for items prohibited from the installation such as explosive devices, weapons and ammunition, drugs, and open or closed alcohol containers.

Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

Failure to comply with these requirements may result in withholding of final payment.

3. Reporting Requirements: The contractor shall comply with AFI 71-101, Volume-1, Criminal Investigations, and Volume-2, Protective Service Matters, requirements. Contractor personnel shall report to 42d Air Base Wing Information Protection Office, any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

4. Traffic Laws: The contractor and their employees shall comply with base traffic regulations set forth in AFI 31-218, Motor Vehicle Traffic Supervision and AFMAN 31-113, Installation Perimeter Access Control. Personnel in violation may be issued a Central Violations Bureau Form 1805 traffic ticket.

5. Random Installation Entry/Exit Checks: Entry/exit vehicle checks are conducted by order of the 42 ABW Commander. These checks are conducted for the purpose of safeguarding the base and protecting government property by discovering and seizing stolen property, classified information and contraband. Refusal to submit to an installation (entry/exit) vehicle check may result in the loss of base driving privileges, revocation of base registration, or debarment action.

6. Cellular Phone Operation Policy: The use of cellular phones while operating a motorized vehicle is prohibited on Maxwell-Gunter. Although discouraged, drivers are authorized to use devices, i.e. ear bud or ear boom, which allows their cellular phone to be operated hands-free.

The device must not cover both ears. This policy applies to everyone driving on Maxwell AFB and Gunter Annex. Personnel in violation may be issued a Central Violations Bureau Form 1805 traffic ticket.

7. Wireless Electronic Devices: The contractor will not establish their own Information Technology (IT) systems or networks (Local Area Networks [LAN], Wide Area Network [WAN], Cellular phone/USB Modem as WAN, Wi-Fi as WAN, etc.), or camera system without the direct permission of the Program Manager and governing communications and responsible information systems office (42 CS).

8. Firearms and Ammunition: Transporting weapons or ammunition, concealed or otherwise, IS NOT permitted by any non-law enforcement personnel on Maxwell AFB/Gunter Annex at any time regardless of state issued concealed weapons/LEOSA permits. Violations may result in criminal prosecution under the applicable federal laws.

9. Illegal Weapons. The below weapons are considered illegal, unless specifically authorized by competent authority, and are prohibited on Maxwell AFB/Gunter Annex. Violations may result in criminal prosecution under the applicable federal laws.

a. Switchblade knives or knives with any type of automatic blade release.

b. An incendiary/explosive weapon (e.g., grenades, flash bangs).

c. Fireworks

d. Homemade mortars, aka "tennis ball launchers" or similar devices.

5.0. PERFORMANCE THRESHOLD.

The performance threshold will be monitored and by the government technical representative.

PWS

PARAGRAPH(S)

PERFORMANCE

THRESHOLD

1. Cleaned to the required standard

Laundry is properly cleaned.

3.1

95% of laundry cleaned to the standard IAW the

PWS.

2. Packaging and Finishing Clean Items

Comply with packaging and finishing requirements.

2.2/ 2.3 95% of laundry items packaged to the standard IAW the PWS.

Attachments:

1. Pickup and Delivery schedule

2. Pick up location map Maxwell AFB

3. Pick up location map Vigilant Warrior

4. AFROTC Field Training 19 Max Schedule

3. Pickup and delivery of laundry items on the designated days and times

A. Pickup and delivery of all laundry items on the designated days and times IAW the PWS.

B. All pickup and delivery tickets submitted to the government technical representative at the time of pickup/ delivery.

2.1/ 2.4 95% of laundered items delivered on the designated days and times, with completed delivery tickets submitted to the government technical representative.

4. Correct Quantities Returned

Items returned match delivery ticket

2.4/2.5 95% of laundered items returned with a matching delivery ticket.

5. Damaged, Salvaged and Lost Laundry

Process damaged, salvaged and lost laundry as required in PWS.

3.3 Any laundry items damaged or lost need to be

replaced within 24 hours.

6. Rejected Laundry

Laundry items will be rejected if not cleaned to the standard required, IAW the PWS

3.3 No more than 5% of laundered items to be

rejected by the government technical representative that are not cleaned to the standard of the PWS.

7. Delivery vehicles are clean and secured, with no cross contamination All items shall be delivered IAW the PWS to avoid cross contamination.

3.4

97% of all items laundered to be delivered free from contamination IAW the PWS.

(DRAFT SCHEDULE: SUBJECT TO CHANGE)

Pick-up/Delivery Schedule

All pick-up and delivery will take place between 0700 and 0800 at Maxwell AFB, Pavilion between 1400 series building.

The pick-up and delivery will take place at Maxwell AFB according to the following schedule:

MAX 1

Pick-up Delivery Pick-up Delivery Pick-up Delivery 19 May 19 May 20 May 20 May 21 May 21 May 22 May 22 May 23 May 23 May 3 May 31 May 1 June 1 June

BREAK

MAX 2

Pick-up Delivery Pick-up Delivery Pick-up Delivery 4 June 4 June 5 June 5 June 6 June 6 June 7 June 7 June 8 June 8 June 9 June 9 June 16 June 16 June 17 June 17 June

BREAK

MAX 3

Pick-up Delivery Pick-up Delivery Pick-up Delivery 20 June 20 June 21 June 21 June 22 June 22 June 23 June 23 June 24 June 24 June 25 June 25 June 2 July 2 July 3 July 3 July

BREAK

MAX 4

Pick-up Delivery Pick-up Delivery Pick-up Delivery 6 July 6 July 7 July 7 July 8 July 8 July 9 July 9 July 10 July 10 July 11 July 11 July 19 July 19 July 20 July 20 July

BREAK

MAX 5

Pick-up Delivery Pick-up Delivery Pick-up Delivery 22 July 22 July 23 July 23 July 24 July 24 July 25 July 25 July 26 July 26 July 27 July 27 July 4 August 4 August 5 August 5 August

BREAK

MAX 6

Pick-up Delivery Pick-up Delivery Pick-up Delivery 7 August 7 August 8 August 8 August 9 August 9 August 10 August 10 August 11 August 11 August 12 August 12 August 21August 21August 22 August 22 August

Split Ops Schedule Service shall be conducted concurrently at both training locations

MAX 1

Pick-up Delivery Pick-up Delivery Pick-up Delivery 25 May 25 May 26 May 26 May 27 May 27 May 28 May 28 May 29 May 29 May

MAX 2

10 June 10 June 11 June 11 Jun 12 Jun 12 Jun 13 June 13 June 14 June 14 June 15 Jun 15 Jun

MAX 3

26 June 26 June 27 June 27 June 28 June 28 June 29 June 29 June 30 June 30 June 1 July 1 July

MAX 4

12 July 12 July 13 July 13 July 14 July 14 July 15 July 15 July 16 July 16 July 17 July 17 July

MAX 5

28 July 28 July 29 July 29 July 30 July 30 July 31 July 31 July 1 August 1 August 2 August 2 August

MAX 6

13 August 13 August 14 August 14 August 15 August 15 August 16 August 16 August 17 August 17 August 18 August 18 August Linen

Linen items include comforters, blankets, sheets, pillows, and pillow cases. The pick-up and delivery will take place according to the following schedule:

Pick-up Delivery Pick-up Delivery Pick-up Delivery 27 May 29 May 10 June 12 June 24 June 26 June 8 July 10 July 22 July 24 July 5 Aug 7 Aug

Camelbacks

Camelbacks will be the backpack only. The pick-up and delivery will take place according to the following schedule:

Pick-up Delivery Pick-up Delivery Pick-up Delivery 9 June 13 June 23 June 27 June 26 June 27 June 7 July 11 July 21 July 25 July 4 Aug 8 Aug 7 Aug 11 Aug 18 Aug 21 Aug

Maxwell Air Force Base

Laundry Pick Up & Drop Off Location

Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23

MAX 1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 DEP

MAX 2 0 1 2 3 4 5 6 7 8 9 10 11 12 13 DEP

MAX 3 0 1 2 3 4 5 6 7 8 9 10 11 12 13 DEP

MAX 4 0 1 2 3 4 5 6 7 8 9 10 11 12 13 DEP

MAX 5 0 1 2 3 4 5 6 7 8 9 10 11 12 13 DEP

MAX 6 0 1 2 3 4 5 6 7 8 9 10 11 12 13 DEP

AR Mission Rehearsal DEP

AR Mission Rehearsal DEP

Cadre Arrival Day Maxwell AFB AR Mission Rehearsal

Cadre Mission Rehearsal Training VW Rotation 1

Departure Day VW Rotation 2

2019 FIELD TRAINING

Field Training Acclimation Program Gateway to POC Course

MAY

FTAP

FTU 2 - two MAXs, 37 Days with Mission Rehearsal (not including travel days)

FTU 3 - two MAXs, 38 Days with Mission Rehearsal (not including travel days)

JUNE JULY AUGUST

FTU 1 - two MAXs, 37 Days with Mission Rehearsal (not including travel days)