Atch_01-_Performance_Work_Statment-_FA301619RA0007.pdf

PERFORMANCE WORK STATEMENT

FOR

LAUNDRY SERVICES

JOINT BASE SAN ANTONIO, FORT SAM HOUSTON TX

1. DESCRIPTION OF SERVICES / GENERAL INFORMATION. The Contractor shall provide the facility, labor, supervision, materials, equipment, vehicles for transport of laundry to and from Contractor’s Facility and transportation necessary to perform full laundry service at the Contractor’s facility as defined in this Performance Work Statement (PWS) at Joint Base San Antonio (JBSA) Ft Sam Houston, TX.

1.1. BASIC SERVICES. The Contractor shall perform to industry standards and quality standards defined in the PWS and Appendix 3. The Contractor shall manage and operate the Laundry Pickup and Delivery service points located at Building 2640, (Back Loading Dock), 2310 Harney Road, JBSA Fort Sam Houston, Texas.

1.2. CONTRACTOR PERSONNEL

1.2.1. QUALIFICATIONS. Contractor personnel shall be properly trained to meet specified requirements of this contract. Personnel having direct interface with government personnel and access to Joint Base San Antonio-Fort Sam Houston, TX (JBSA-FSH) shall be able to read, write, speak and understand English.

1.2.2. PROJECT MANAGER. The Contractor shall provide a full time project manager and alternate who shall be responsible for the operation, management, compliance of contract requirements and quality control. Project Manager/alternate shall respond to the Contracting Officer (CO) or Contracting Officer’s Representative (COR) within one business hour of notification. The names of these individuals shall be submitted in writing to the CO and COR no later than the start of the contract.

1.2.3. CONTRACT EMPLOYEE. Contractor shall not employ persons for work on this contract if such employee is identified to the Contractor by the CO as a potential threat to the health, safety, security, well-being, or operational mission of the installation or its population. The CO reserves the right to direct the Contractor to remove from the job site any Contractor employee whom the CO determines endangers persons, property, or military security, or has overt evidence of a communicable disease, be replaced IAW AFI 48-101, para. 5.3-5.3.3 and 5.3.4.

1.2.4. PERSONAL APPEARANCE OF CONTRACT PERSONNEL. Contractor personnel shall present a neat and clean appearance while on the installation.

1.2.5. IDENTIFICATION BADGE. All Contractor personnel shall wear identification badges (i.e., name tags) that contain the company name, employee name and job title. Identification on the badge shall be readily discernible from a distance of five (5) feet. The Contractor shall at its expense, provide required name badges.

1.2.6. CONTRACT PERSONNEL CONDUCT. Contractor personnel shall observe and comply with the rules and regulations prescribed by the Installation Commander concerning fire, safety, and possession of firearms or other lethal weapons, when on the installation (see Appendix 3). Contract personnel shall be subject to such checks as deemed necessary to ensure that no violations occur.

1.2.7. VEHICLE OPERATORS. Contractor personnel operating privately owned vehicles on JBSA, Fort Sam Houston, TX shall have auto insurance and a valid state license for the category of vehicle being operated and shall comply with installation regulations regarding motor vehicle use. All contractor furnished vehicles shall display the contractor’s company logo and vehicle number. Company logo shall be a magnetic sign or painted/stenciled on both sides of the vehicle and shall be easily visible/legible to base personnel.

1.2.8. SUPERVISION AND CONTROL. The Government shall not exercise any supervision or control over the Contractor’s employees performing services under this contract. Such employees shall be accountable not to the Government, but solely to the Contractor, who in turn is responsible to the Government.

1.3. GENERAL INFORMATION

1.3.1. Unless specifically identified as Government provided, the Contractor shall perform the following services identified in this PWS. The Contractor shall also ensure Quality Standards are maintained in the performance of this contract as identified in this PWS, paragraph 2.0 “Service Summary”.

1.3.2. MANAGEMENT AND OPERATION OF LAUNDRY PICKUP AND DELIVERY

SERVICE POINT. Manage and operate a Laundry Pickup and Delivery Service Point at Fort Sam Houston, Texas, Building 2640.

1.3.3. LAUNDRY PICKUP/DELIVERY SERVICE POINT. Operate Laundry Pickup and Delivery Service Point between the hours of 0715 A.M. – 1600 hours, Monday through Friday, except for the federal holidays. Federal holidays include:

New Year’s Day Birthday of Martin Luther King Jr.

Washington’s Birthday Memorial Day Independence Day Labor Day, Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

1.3.4. MAINTENANCE OF SERVICE POINT. Maintain the Laundry Service Point in a clean, neat and orderly condition at all times. Empty trash receptacles and maintain/clean paved area in front of the loading dock, the primary service zone for pickup and delivery, as needed. The contractor shall dispose of the collected trash in the dumpster located behind building 2640.

1.3.5. PICKUP AND DELIVERY SCHEDULING. Coordinate the pickup and delivery schedules with unit representatives to meet lead time requirements as specified in Para 1.4.4., and avoid customer waiting.

1.3.6. RECEIVE, STORE, TRANSPORT, AND ISSUE UNIT LINEN. Receive, temporarily store, transport and issue authorized unit linen/items in such a manner as to maintain strict item accountability, and lot integrity of all laundry items using commercially accepted laundry practices. The contractor shall coordinate pickup and delivery schedules with the mission partners;

32d Army Medical Department Center and School (AMEDD), Brook Army Medical Center (BAMC), 502 Mission Support Group (MSG), Navy Medical Training Center (NMTC), Air Force, Headquarters, Headquarters Division 470th and their subordinate units, to meet lead time requirements and ensure the processing and delivery of laundered items meets mission requirements.

1.3.7. TRANSPORTATION OF LINEN. Soiled and clean items shall not be transported in the same vehicle at the same time.

1.3.7.1. All clean items shall be protected from soiling (dust, lint, debris) during transport to Pickup and Delivery Service Point.

1.4. LAUNDRY SERVICE.

1.4.1. SERVICE STANDARDS. Launder/process JBSA FSH, TX organizational linen/equipment in accordance with general industry standards, care labels instructions and finishing codes as listed in Appendix 3.

1.4.2. ORGANIZATIONAL CLOTHING AND INDIVIDUAL EQUIPMENT. Launder organizational clothing and individual equipment (OCIE), listed in Appendix 1, IAW manufacturer labels, TM 10-8400-201-23, and TM 10-8400-203-23 standards.

1.4.3. CARE LABEL EXCEPTION. The Contractor shall follow care label instructions with the following exception: Chemical clothing (MOP Suits) used for training shall be washed with a cold water detergent only formula.

1.4.4. PROCESSING TIME. Process all laundry items within three (3) workdays after receipt of soiled linen/items.

1.4.5. LOT INTEGRITY. Maintain lot integrity of all laundered linen/items utilizing standard commercial laundry practices.

1.4.6. PACKAGING. Bundle or assemble laundered linen/items in such a manner as to facilitate the transfer of linen/items between the Contractors facility and authorized drop off point on JBSA

FSH, TX, while maintaining accountability and lot integrity, and cleanliness and sanitation standards.

1.5. LOST OR DAMAGED LAUNDRY ITEMS.

1.5.1. The Contractor shall be liable for return of the number and kind of articles furnished for service under this contract; and shall indemnify the Government for any loss or damage to such articles.

1.5.2. The Contractor shall pay to the Government the value of any lost or damaged property using Federal supply schedule price lists. If the property is not on these price lists, the CO shall determine a fair and reasonable price.

1.5.3. The CO shall allow credit for any depreciation in the value of the property at the time of loss or damage. The CO and the Contractor shall mutually determine the amount of the allowable credit.

1.5.4 Failure to agree upon the value of the property or on the amount of credit due shall be treated as a dispute under the Disputes clause of this contract.

1.5.5. In case of damage to any property that the CO and the Contractor agree can be satisfactorily repaired, the Contractor may repair the property at its expense in a manner satisfactory to the CO, rather than make payment under paragraph two of this section.

1.6 INSPECTION AND ACCEPTANCE

1.6.1. ACCEPTANCE. Contractor laundered items are subject to acceptance by an appointed customer unit representative, or COR at the time of delivery or customer pickup. Customer representatives shall be identified and listed by memorandum from the COR at time of award and as changes occur.

1.6.2. UNACCEPTABLE SERVICE. Contractor laundered items deemed unacceptable by the COR shall be re-processed within one (1) workday at no expense to the Government, marked as rework laundry items, and segregated from other laundry items.

1.7. LAUNDRY TICKET REQUIREMENT.

1.7.1. The Contractor shall provide commercially acceptable laundry tickets. Laundry tickets shall consist of original and two copies; a copy shall be provided to the authorized customer representative at the time of Pickup and Delivery. The original laundry tickets, once items have been returned, shall be consolidated by date sequence, and hand-carried to the COR’s Office located at Building 2640 at the end of each month.

1.7.2. The laundry ticket shall clearly identify the authorized customer representative and unit (to include parent activity, e.g., A Co, 187th Med Bn, 32nd Bde), item description, number of items being laundered, date and time of customer drop off, date and time of customer pickup, and customer signature. The Contractor shall ensure that only authorized designated customer representative’ receipt for items, IAW Para 1.6.1. above.

2.0. Service Summary

2.1. Service Summary. The Government performance thresholds (standards) and calculation methods are listed in this Section. The service provider shall meet the performance thresholds set forth in the table below:

PERFORMANCE

OBJECTIVE

PWS REFERENCE

PERFORMANCE

THRESHOLD

METHOD OF

SURVEILLANCE

Operate the Laundry Pickup and Delivery Service Point between 0715 - 1600 hours, Monday - Friday, excluding holidays.

Para: 1.3.3.

100% Periodic Surveillance

Process all laundry items within three (3) workdays after receipt of soiled items.

Para: 1.4.4.

95% Random Sampling

Maintain lot integrity of all laundered linen/items utilizing standard commercial laundry practices.

Para: 1.4.5.

95% Customer Complaints

3. SAFETY

3. SAFETY. The Contractor shall follow AFI 91-203, Air Force The US Air Force Mishap Prevention Program, in its entirety, the in the operation of the laundry pickup and delivery point at Building 2640, Joint Base San Antonio-Fort Sam Houston, Texas. The Contractor shall provide a safety orientation to all employees prior to their employment, and at least quarterly thereafter.

The Contractor shall comply with all applicable Federal, State, and Air Force Instructions, including as a minimum, guidance in 29 Code of Federal Regulation (CFR) 1910, Occupational Safety and Health Act (OSHA) at all times.

3.1. HAZARDOUS COMMUNICATION (HAZCOM) PROGRAM. The Contractor shall follow AFI 90-821, Hazardous Communication, para 2.7., in the operation of the laundry pickup and delivery point. The Contractor shall provide Hazardous Communication training to all employee(s) prior to employment, and at least quarterly thereafter.

3.2. INFECTIOUS CONTROL PROGRAM. The Contractor is responsible for having a basic infection control program that meets all Federal and State requirements. An example can be found at osha.gov; Bloodborne Pathogens and Hazardous Communication Standard. The Contractor shall provide Blood Borne Pathogen training to all employees having direct contact with potentially hazardous soiled laundry.

3.3. KEY CONTROL.

3.3.1. The Contractor shall control keys issued by the Government to prevent loss or use by unauthorized persons. The Contractor shall not duplicate Government keys. The Contractor shall include key control procedures in the Contractor’s QC Plan.

3.3.2. The Contractor shall report the loss of a key(s) to the CO immediately during normal duty hours, or at the beginning of the next day, if the loss occurs outside of normal duty hours.

3.3.3. In the event keys are lost, the CO may require the Contractor to re-key or replace the affected locks at no cost to the Government. The Government, at its option, may replace or re-key the affected lock(s) and deduct the total cost of re-keying or replacing the lock(s) from the monthly payment due the Contractor.

4. SECURITY REQUIREMENTS.

4.1. All DoD contractor employees must submit a Position of Trust background investigation (SF 85P) to the 502 Security Forces/Pass and Identification Office, building 4179. Each Facility Security Officer (FSO) must setup a profile in the Joint Personnel Adjudication System (JPAS) for each contractor employee within 5 working days of employment. The contractor, when notified of an unfavorable determination by the government, shall withdraw the employee from consideration from working under the contract.

4.2. The Contractor shall be responsible for obtaining installation access as required (e.g., ID cards and vehicle registration) for all Contractor personnel authorized to work on the installation. All Government furnished identification shall be returned to the Government upon termination of the contract or when an employee no longer works at this installation (JBSA-FSH, TX).

4.3 AIR FORCE ANTITERRORISM (AT) PROGRAM

The AT program seeks to deter or limit the effects of terrorist acts against the AF by giving guidance on collecting and disseminating timely threat information, providing training to all AF members, developing comprehensive plans to deter and counter terrorist incidents, allocating funds and personnel and implementing AT measures. In accordance with AFI 10-245 paragraphs 2.18 and paragraph 2.25, DOD contractors and sub-contracts personnel shall be offered Level 1 – AT Awareness Training. Compliance with the training shall be monitored by the COR.

5. GOVERNMENT FURNISHED FACILITIES AND SERVICES

5.1. GOVERNMENT FURNISHED FACILITIES. The Government shall provide for the Contractor’s use, the laundry pickup and delivery point facility, consisting of approximately 690 square feet and approximately 15 feet of loading dock space adjacent to the warehouse space connected by a large overhead door located at Building 2640 (back loading dock), 2310 Harney Road, Joint Base San Antonio, Fort Sam Houston, Texas.

5.2. Government facilities have been inspected for compliance with the Occupational Safety and Health Act (OSHA). No hazards have been identified for which work- around have been established. Should a hazard be subsequently identified, the Government shall correct OSHA hazards according to base wide Government developed and approved plans of abatement taking into account safety and health priorities. A higher priority for correction shall not be assigned to the facilities provided there under. The fact that no such conditions have been identified does not guarantee that any possible hazards do not exist, nor that work around procedures shall not be necessary, nor that shall the facilities, as furnished be adequate to meet the responsibilities of the Contractor Compliance with OSHA and other applicable laws and regulations for the protection of employees is the obligation of the Contractor. Further, the Government shall assume no liability or responsibility for the Contractor’s compliance or noncompliance with such requirements, with the exception of the aforementioned requirements to make corrections according to approved plans of abatement subject to base wide priorities. Before any modifications of the facilities are performed by the Contractor at his or her expense, the Contractor shall furnish the CO documentation describing, in detail, the facility modification requested. No alterations to the facilities shall be made without specific written permission from the CO. In the case of alterations necessary for compliance with OSHA, such permissions shall not be reasonably withheld. The Contractor shall return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications accepted. These facilities shall only be used in the performance of this contract.

5.3. GOVERNMENT FURNISHED SERVICES. The Government shall make pertinent items available for the contract.

5.3.1. The Government shall furnish the following services to operate the JBSA-FSH, TX Pickup and Delivery Point.

- Utilities. All utilities necessary for the operation of the Laundry Pickup and Delivery Service Point.

- On-Post, access-only telephone (Class C) for official use only.

- Refuse Collection. A dumpster is provided for the daily emptying of trash cans

- Insect and Rodent Control. The Government shall provide as needed pest control services.

The Contractor shall notify the CO any time insect and rodent activity or harborage is discovered to receive pest control services.

5.3.2. Police and Fire Protection. (Fort Sam Houston (210) 221-2222 or 911).

6. QUALITY

6.1. QUALITY CONTROL. The contractor shall develop and maintain a Quality Control Program (QCP) to ensure services are performed IAW the PWS. The contractor shall develop and implement procedures to track, identify, prevent, remedy and ensure non-recurrence of defective service. The contractor is responsible for the QCP to include updates to ensure compliance with the PWS. Contractor’s QCP shall be summarized and provided to the CO in the form of a Quality Control Plan within ten (10) calendar days after award of contract.

6.2. QUALITY ASSURANCE. The government will inspect and evaluate the contractor’s perfomance to ensure services are received in accordance with requirement set forth in this contract. The COR will inspect by watching actual task performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS.

Results of the surveillance then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer a Corrective Action Report (CAR) for issuance to the contractor. Contractor shall re-perform unacceptable/defective service at no additional cost to the government.

6.3. CONTRACT DISCREPANCY REPORTS. When the Contractor’s performance is unsatisfactory, a Contract Discrepancy Notice shall be given to the Contractor by the CO. The Contractor shall reply to the CO in writing giving reason for the unsatisfactory condition, corrective actions taken, and procedures to prevent recurrence. Payment shall only be made for acceptable products and services provided.

6.4. POST-AWARD PRE-PERFORMANCE ORIENTATION CONFERENCE. The

contractor or its authorized representative may be required to attend a post-award conference prior to commencement of any work under the contract. The contracting office shall notify the contractor after award of the contract, as to the specific time and location of conference.

6.5. PERFORMANCE EVALUATION MEETINGS. The Contractor Project Manager, CO, and the COR shall meet quarterly, or as deemed necessary by the CO. Minutes shall be taken at all performance evaluation meetings and furnished to the Contractor. Should the Contractor non-concur with the minutes, the Contractor shall state, in writing, any areas of non-concurrence, and submit to the CO within one (1) week of receipt of the signed minutes.

7. CONTRACTOR-FURNISHED PROPERTY AND SERVICES. The Contractor shall provide the laundry facility, all labor, supervision, materials, equipment, vehicles for transport of laundry to and from Contractor’s facility, transportation, etc. necessary to perform full laundry service at a Contractor Facility as defined in this PWS.

8. Contractor Manpower Reporting Application (CMRA)

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the United States Air Force via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. Contractors may direct questions to the Contractor Manpower Reporting Application (CMRA) help desk.

*Reporting Period: Contractors are required to input data by 31 October of each year. .

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.”

9. LIST OF APPENDICES

Appendix 1-- Applicable Publications and Forms

Appendix 2--Acronyms, Abbreviations, and Definitions

Appendix 3-- Workload and Finishing Codes

APPENDIX 1

APPLICABLE PUBLICATIONS AND FORMS

GENERAL. Publications are listed below, and have been coded as Mandatory (M). The Contractor is obligated to follow the publications coded mandatory to the extent specified in this contract. The Contractor shall be guided by those mandatory publications coded to the extent necessary to accomplish the requirements of this contract. Supplements or amendments to listed publications from any organizational level maybe issued during the life of the contract. The COR shall assist the contractor in obtaining a copy of applicable publications and forms upon start of contract, thereafter, it shall be the Contractor’s responsibility to coordinate with the COR to ensure they are in possession of the most current copies.

REGULATION MANDATORY/ADVISORY PUBLICATION DATE

OSHA Blood Borne Pathogens M Jan 2011

CFR 1910.1030, section 16 M 2004

OSHA Safety CFR – 29, worker section M 2003

TM 10-8400-203-23, General Repair Procedures M 1 Oct 2014 for Individual Equipment, (in its entirety).

TM 10-8400-201-23, General Repair Procedures M 1 Oct 2014 for Clothing, (in its entirety).

41 CFR Public Contracts and Property Management, M 14 Sep 2016 Section 109.28

AFI 10-245, Antiterrorism (AT), para. 2.18 and 2.25.2.3. M 16 Feb 2004

AFI 23-111, Management of Government Property, M 19 Nov 2018 para 2.5

AFI 10-701, Operations Security, para. 1.4.17. M 8 Jun 2011

AFI 91-207, The Air Force Traffic Safety Program, M 16 Feb 2017 (in its entirety).

AFI 91-203, Air Force Consolidated Safety Instruction, M 15 Jun 2012 (in its entirety).

AFI 48-101, Aerospace Medicine Enterprise, chapter 5 M 8 Dec 2014

AFI 90-821, Hazard Communication, para. 2.7. M 27 Jan 2014

APPENDIX 2

ACRONYMS, ABBREVIATIONS, AND DEFINITIONS

1. STANDARD DEFINITIONS. The Federal Acquisition Regulation (FAR), Air Force Doctrine Document (AFDD) 1-02, Air Force Supplement to the Department of Defense Dictionary of Military and Associated Terms, and Authorized Abbreviations, Brevity Codes, and Acronyms are the references for definitions and acronyms not listed below:

2. CONTRACTING OFFICER (CO). A Government Official with authority to enter into, administer, and/or terminate government contracts and to make related determinations and findings.

3. CONTRACT OFFICER’S REPRESENTATIVE (COR). Individual from the functional activity appointed by the Contracting Officer and delegated specific authority to monitor contract performance and to perform specific contract administration functions.

4. CUSTOMER COMPLAINTS. A quality assurance program used by the Government to evaluate the quality of service provided by the Contractor.

5. QUALITY ASSURANCE (QA). Those actions taken by the Government to ensure services meet the requirements of this contract.

6. QUALITY CONTROL (QC). Those actions taken by the Contractor to control the in-process performance of services so that they meet the standards of this contract.

7. REAL PROPERTY. Land and rights therein, ground improvements, utility systems, buildings and structures excluding facility equipment.

8. EQUIPMENT. Although not all inclusive, it includes all washer extractors, dryers, flatwork ironers, towel folders, steam tunnel, presses, and other similar items used in the operation of the laundry.

9. SUPPLIES. Expendable items such as paper and paper products, cleaning and janitorial materials, string, plastic wrap, hangers and other similar items used in the operation of the laundry.

10. SHALL. This word is used in connection with the Contractor and specifies that the provision is binding.

TECHNICAL DEFINITIONS PECULIAR TO THIS CONTRACT

1. FACILITIES. Government furnished operating building(s) and areas assigned to the Contractor for contract performance.

2. WORKDAYS. Normal Duty hours are 0715 – 1600, Monday through Friday, excluding federal holidays as follows:

New Year’s Day, January 1st Martin Luther King's Birthday, 3rd Monday in January Washington's Birthday, 3rd Monday in February Memorial Day, Last Monday in May Independence Day, July 4th Labor Day, 1st Monday in September Columbus Day, 2nd Monday in October Veteran's Day, November 11th Thanksgiving Day, 4th Thursday in November Christmas Day, December 25th

NOTE: Any of the above holidays falling on a Saturday shall be observed on the preceding Friday; holidays falling on a Sunday shall be observed on the following Monday.

3. CLEAN. Laundered articles free from all water soluble soils and spots; hygienically clean, and thoroughly rinsed to remove all detergents and chemicals; being odor free. White fabrics shall be free of tints and shall retain their whiteness and tensile strength. Colored fabrics shall be restored to their intended appearance.

4. UNSERVICABLE ARTICLES. Government linen items that is no longer usable for their intended purpose.

5. REPAIRABLE ITEMS. Government articles with minor rips, tears, (less than four inches) open seams, holes, missing buttons, and broken zippers.

6. WASHABLE. Term applied to garments or fabric which may be washed without damage to color or result in shrinkage.

7. FAIR WEAR AND TEAR. A condition related to laundered items which are attributed to the item having been worn out by normal usage without any sign of negligence or misuse.

8. ORGANIZATIONAL CLOTHING. Individual equipment (OCIE). All items listed in the Common Table of Allowance (CTA), 50-900.

9. LOT INTEGRITY. The process which an item retains its identity and organizational ownership during the laundering process.

10. UNIT REPRESENTATIVE. An individual authorized by a specific authorized customer to turn in and receive laundered items.

11. UNIT APPOINTMENT/TERMINATION LETTER - RECORD OF AUTHORIZED

SIGNATURE. Contractor shall ensure all authorized customer/units have current unit appointment letter on file, and shall ensure only authorized units are provided laundry service under the terms of this contract. The unit appointment letter must list full name and address (to include parent activity) of the requesting unit, point of contact and phone number. The Government shall maintain the cards and shall process all new applicants. Government shall provide the Contractor with a list of all units/parent activities authorized to receive this service at the time the contract is awarded. New customers/units who inquire directly with the Contractor shall be referred to the COR by the Contractor for in processing before the service is provided to that customer/unit.

12. DRY WEIGHT. Weight of clean and dry linen.

13. LAUNDERING. The process by which soiled garments or linen items are cleaned. The term includes cleaning by mechanical or automated means using appropriate industry standard cleaning solutions, detergents and additives, and water temperatures.

14. LEAD TIME. The amount of time taken from the time the Contractor receipts for the soiled or nonconforming laundry items to the time those same items are made available for authorized customer pickup at the designated location as specified in this PBWS.

15. SANITIZED. Soiled garments made free of soil, filth, bacteria, and other foreign objects that may or shall endanger health or cause infection.

16. PRICE PER EACH PIECE. Contractor established cost to the Government for the laundering of a laundry item.

AFI Air Force Instruction CDR Contract Discrepancy Report CFR Code of Federal Regulations CLIN Contract Line Item Number CO Contracting Officer COR Contracting Officer Representative DOD Department of Defense JBSA-FSH Joint Base San Antonio-Fort Sam Houston HAZCOM Hazardous Communication IAW In Accordance With NLT No Later Than OCIE Organizational Clothing and Individual Equipment

OSHA Occupational Safety and Health Act PWS Performance Work Statement QC Quality Control TM Technical Manual

APPENDIX 3

Workloads and Finishing Codes

GENERAL. This chart is the anticipated annual workload based on historical workload data captured during the period 2013 - 2018. This projected workload is anticipated to remain at this level of support for the next five years with the exception that workload could fluctuate due to unit mobilization, training, and deployment; or Army force structure changes. However, these figures in no way guarantee that the Contractor shall experience the same number of laundry items during any period of this contract.

FINISHING ANNUAL

ITEM DESCRIPTION CODES WORKLOAD

CATEGORY A ITEMS

Bag, Barracks W, D 3,737 Bag, Laundry W, D 3,356 Blanket, Cotton (Twin) W, D, F, T 80,387 Blanket, Wool W, D, F, T 81,678 Case, Pillow (Standard) W, FWI, F, T 80,662 Cover, Mattress (Twin) W, D, F, T 434 Coveralls W, S, H 238 Napkin (Standard) W,FWI, F, T 137 Pad, Mattress (Twin) W, D, F, T 3,988 Pants, Scrub W, D, F, T 2,512 Sheet, Fitted (Twin) W, FWI, F, T 1,459 Sheet, Flat (Twin) W, FWI, F, T 90,018 Shirt, Battle Dress Uniform (BDU) W, S, H 129 Shirt, Scrub W, D, F, T 1,689 Smock, Food Handler W, D, P, H 2,007 Spread, Bed (Twin) W, D, F, T 3,598 Towel, Bath (Standard) W, D, F, T 4,332 Towel, Hand (Standard) W, D, F, T 4,242 Wrappers W, D, F, T 500

TOTAL CATEGORY A ITEMS 365,103

CATEGORY B ITEMS

Bag, Duffel W, D 7,947 Belt, Pistol W, D 15,436 Case, Ammo W, D 15,925 Case, First Aid W, D 15,759 Cover, Bivy W, D 590 Cover, Canteen W, D 13,357

Cover, Helmet W, D 12,062 Jacket, MOPP Suit (Chemical) W, D, F, T 1,291 Liner, Coat W, D, F, T 269 Liner, Poncho W, D, F, T 331 Pack, Alice W, D 431 Pack, Field W, D 10519 Parka W, D, H 1452 Straps W, D 3,055 Suspenders W, D 12,106 Trousers (BDU/DCU/HWDU) W, D, F, T 830 Trousers, MOPP Suit (Chemical) W, D, F, T 1869 Vest, Ind Tactical Load Bearing W, D 2774 Webbing W, D, F, T 2,350

TOTAL CATEGORY B ITEMS 118,953

CATEGORY C

ITEMS

Bag, Sleeping W, D 29,385 Drapes or Curtains W, S, H 75 Dress, Pressed (White) W, P, H 12 Pillow, Synthetic (Fiber filled) W, D 9,985 Table Skirt (Mixed Sizes/Colors) W, P, F, T 74 Tablecloth (Mixed Sizes/Colors) W, FWI, F, T 112

TOTAL CATEGORY C ITEMS 39,643

CATEGORY D

ITEM

Vest, Protective (Flak Jacket) HW, SOS, AD 7,334

TOTAL ESTIMATE WORKLOAD COUNT

CATEGORIES A, B, C, and D 531,033

LEGEND:

W - Wash H - Hanger D - Dry T - Tie with String F - Fold S - Steam Tunnel P - Press FWI - Flat Work Ironer HW - Hand wash SOS - Scrub off Soil AD - Air Dry