STATEMENT_OF_WORK.pdf

STATEMENT OF WORK

FOR

CONSOLIDATED SATELLITE TELEVISION PROGRAMMING SERVICE

1. DESCRIPTION OF SERVICES / GENERAL INFORMATION.

Provide DirecTV satellite television programming services to Brooke Army Medical Center (BAMC) and surrounding facilities on a consolidated bill. Service provider will provide standard definition and high definition programming to government furnished DirecTV satellite system components. The customer will have the flexibility to add or delete services at any time as needed based on the changing requirements of facilities being serviced.

1.1. Service locations will include, but not be limited to, those outlined in section 5 of this document. Locations and quantity of active receivers at each site can be added, deleted, or modified from the account at the discretion of the customer.

1.2. Each receiver will be authorized for service from the DirecTV packages referenced in section 5 of this document. Channel packages may be added, deleted, or modified from the account at the discretion of the customer.

1.3. Service provider will outline a standard schedule of fees and credits for the optional services listed in item 6 of this document.

Fees will be identified as one time or recurring charges.

1.4. Services for building 3600 will be billed based on a quantity of 1025 active TV drops being supplied service from the equipment listed in item 7.

1.5. Services will be billed monthly on one consolidated statement at a predetermined price per television connection basis. Television connections may be billed at two different rates for viewing areas determined to be private versus public. Private viewing areas are defined as any office space not readily accessible by the general public.

2. CHANGES IN SERVICE

2.1. Discontinue or Reduce Service. A notice to the Contractor to discontinue or reduce a service at a government facility shall not result in the government being charged fees for this service. No service charge, under any name, shall be assessed for disconnection or reduced service. Contractor shall respond to disconnections in less than 2 weeks.

2.2. Adding Additional Service. A notice to the Contractor to add additional service will be performed at the stated contract price.

The government will be invoiced on the next monthly invoice detailing the location, number of relocations and costs of relocations.

Contractor shall respond to additional service connections in less than 2 weeks.

2.3. Moving Existing Service. A notice to the Contractor to move existing service at a government facility will be performed at the stated contract price. The government will be invoiced on the next monthly invoice detailing the location, number of relocations and costs of relocations. Contractor shall respond to moving existing service connections in less than 2 weeks.

2.4. Provision of Technical Solutions and Cost Estimates. When requested by the Government, the Contractor shall provide technical advice regarding installation of additional TV outlets and cost estimates for installation with separate prices for labor and materials. Technical Solutions and Cost Estimates shall be provided, in writing, to the Government within five workdays of the request.

3.0. GOVERNMENT-FURNISHED PROPERTY AND SERVICES

3.1. Utilities. The Government will provide all utilities needed for normal administrative operation including electrical power to operate equipment.

3.2 Conformance with industry standards must be followed. Any damage done by the Contractor to BAMC facilities will be repaired at Contractor’s expense.

3.3 All buildings listed in the document are equipped with DirecTV satellite dishes and coax cable outlets to support the listed receivers.

4.0. GENERAL INFORMATION

4.1. Safety and Security. The Contractor shall conduct all installation and maintenance activities in accordance with Occupational Safety & Health Administration (OSHA), fire, and safety regulations of the facility. The Contractor will adhere at all times to the security regulations governing the facility. Compliance with the OSHA for the protection of employees is exclusively the obligation of the Contractor and the Government will assume no liability or responsibility for the Contractor’s compliance or noncompliance with such responsibilities.

4.2. Emergency Situations. During emergency situations contractor employees will follow the directions of Government Security Forces and/or Government Fire Department personnel. When directed to evacuate a facility for any reason, Contractor employees will immediately depart the facility and proceed to a pre-determined location.

4.3. Security Requirements. The Contractor shall ensure all personnel employed by the Contractor in the performance of this contract, or any representative of the Contractor entering the Government installation; abide by all security regulations of the installation.

4.3.1. Be responsible for protection of Government information, property, equipment, and resources, which are generated, issued, or supplied under the terms of this contract.

4.4. Contractor Personnel. The Contractor shall employ competent supervisory, administrative, and direct labor personnel to accomplish the work required by this contract.

4.5. Contractor Point of Contact. The Contractor shall provide a point of contact and alternate who shall be responsible for the performance of the work. The point of contact and alternate(s) must be able to read, write, speak, and understand English.

4.6. Employees. The Government is authorized to restrict the employment under the contract of any contractor employee, or prospective contractor employee, who is identified as potential threat to the health, safety, security, general well being or operational mission of the installation and its population.

4.7. Uniform Requirement. We cannot enforce a uniform; however, we may tell the contractor to distinguish themselves from federal government employees. They may also dress professionally and clean. The Contractor shall establish and enforce a standard uniform dress code, which will identify contractor personnel, that complies with all commercial and safety standards.

4.8. Vehicles. Any vehicles used by the Contractor or its employees in the performance of this contract (including private owned) shall have the company name prominently displayed on both sides of the vehicle. All vehicles used in performance of this contract shall be in operational condition and meet the local, state, and federal safety requirements. All vehicles shall be registered, licensed, insured and operated in accordance with base facility regulations by a licensed driver.

5. Building Specific Equipment and Programming Details

6. Schedule of Optional Services

Option Description Fee/Credit 1 Align Satellite Dish 2 Install Satellite Dish 3 Install new outlet 4 Activate Service on additional receiver 5 Remove Service from receiver 6 Purchase of Satellite Receiver

Bldg Address Account RID Card Package 5026 RR2 Bldg 5026 Camp Bullis Training Site, San Antonio, TX 78257 45948616 0128 0815 3204 0022 2046 5674 Business Choice with Locals 5026 RR2 Bldg 5026 Camp Bullis Training Site, San Antonio, TX 78257 45948616 0128 0834 3714 0022 2046 5674 Business Choice with Locals 5026 RR2 Bldg 5026 Camp Bullis Training Site, San Antonio, TX 78257 45948616 0128 0811 9817 0022 2047 0153 Business Choice with Locals 5026 RR2 Bldg 5026 Camp Bullis Training Site, San Antonio, TX 78257 45948616 0128 0804 9600 0022 2103 0857 Business Choice with Locals 2401 2401 Scott Rd, Fort Sam Houston, TX 78234 45821997 0128 0647 4313 0022 2036 6864 Business Choice with Locals 3528 4178 Petroleum Dr, Fort Sam Houston, TX 78234 80478260 0330-7636-0412 0029-1513-7570 Business Choice with Locals 3528 4178 Petroleum Dr, Fort Sam Houston, TX 78234 80478260 0330-7573-8097 0029-1513-6796 Business Choice with Locals 3528 4178 Petroleum Dr, Fort Sam Houston, TX 78234 80478260 0330-7747-3230 0029-1513-7596 Business Choice with Locals 3528 4178 Petroleum Dr, Fort Sam Houston, TX 78234 80478260 0330-7362-5510 0029-1513-8016 Business Choice with Locals 4194 2220 13th St, Fort Sam Houston, TX 78234 44623714 0330 7190 6334 0027 2255 2235 Business Choice with Locals 4194 2220 13th St, Fort Sam Houston, TX 78234 44623714 0330 6500 2520 0027 2255 2649 Business Choice with Locals 3600 3551 Roger Brooke Dr, Fort Sam Houston, TX 78234 37795955 Channel Packages Outlined BelowEquipment Detailed Below

7. Equipment and Channel Assignment Information for Building 3600.

# MODEL S/N# STB TYPE OUTPUT RF CHANNELS CTRL IP NETWORK MASK GATEWAY IP

1 HCS6150R 201-12270016 DIRECTV RF 78,79,80,81 192.168.100.100 255.255.255.0 192.168.100.1 2 HCS6150R 201-12270018 DIRECTV RF 82,83,84,85 192.168.100.101 255.255.255.0 192.168.100.1 3 HCS6150R 201-12270006 DIRECTV RF 86,87,88,89 192.168.100.102 255.255.255.0 192.168.100.1 4 HCS6150R 201-12270017 DIRECTV RF 90,91,92,93 192.168.100.103 255.255.255.0 192.168.100.1 5 HCS6150R 201-12270009 DIRECTV RF 94,95,96,97 192.168.100.104 255.255.255.0 192.168.100.1 6 HCS6150R 201-12270013 DIRECTV RF 98,99,100,101 192.168.100.105 255.255.255.0 192.168.100.1

OUTPUT CH# MODEL S/N# CARD/SLOT# SERVICE DTV CH# REC. MODEL ACCESS CARD SERIAL NUMBER RECEIVER ID

78.1 HCS7710 201-12340018 1 NBC-HD 4 COM23-600KC-R 2325967509 E18BB8MN001180 29404652629

5 HCS7710 001-12111430 2 CBS-HD 5 COM23-600KC-R 2404934370 E18BD9KH002037 29364360411

6 HCS7710 001-12111410 4 HLN-HD 204 COM23-600KC-R 2486552470 E18BC8RR002470 29414410752

79.2 HCS7710 201-12340015 5 CW-HD 35 COM23-600KC-R 2460644574 E18BF9MN003236 29367824660

80.1 HCS7710 201-12340014 8 UNIVISIONHD 403 COM23-600KC-R 2355157740 E18BG0AE003578 29265626944

80.2 HCS7710 201-12340013 9 PBS-HD 9 COM23-600KC-R 2274099031 E18BA8EX002776 29393579742

81.1 HCS7710 201-12340012 11 E! HD 236 COM23-600KC-R 2123117075 E18BC8QM001569 29408650397

81.2 HCS7710 201-12340011 12 FOX-HD 29 COM23-600KC-R 2348041456 E18BC8RJ003145 29412753492

OUTPUT CH# MODEL S/N# CARD/SLOT# SERVICE DTV CH# REC. MODEL ACCESS CARD SERIAL NUMBER RECEIVER ID

82.1 HCS7710 201-12290063 1 ABC-HD 12 COM23-600KC-R 2328442815 E18BF9NX005304 29263137803

82.2 HCS7710 201-12290064 2 ESPNHD 206 COM23-600KC-R 2461838076 E18BF9NC000383 29427160642

83.1 HCS7710 201-12290066 4 Hallmark HD 312 COM23-600KC-R 2410187575 E18BB8JY004853 29401190672

83.2 HCS7710 201-12290065 5 ESPN2HD 209 COM23-600KC-R 2371255627 E18BG0BT001387 29267433406

84.1 HCS7710 201-12290068 8 ESPN News HD 207 COM23-600KC-R 2066901063 E18BG9RV000108 29265857481

84.2 HCS7710 201-12290067 9 Velocity HD 281 COM23-600KC-R 2189999291 E18BC8RQ003311 29414038520

85.1 HCS7710 201-12290069 11 ESPNU HD 208 COM23-600KC-R 2480804596 E18BC8RR004261 29269342563

85.2 HCS7710 201-12290070 12 ABC FAM HD 311 COM23-600KC-R 2423378294 E18BA8FV003244 29396435504

OUTPUT CH# MODEL S/N# CARD/SLOT# SERVICE DTV CH# REC. MODEL ACCESS CARD SERIAL NUMBER RECEIVER ID

86.1 HCS7710 201-12290062 1 TBSHD 247 COM23-600KC-R 2435903998 E18BB8JY001364 29403036659

86.2 HCS7710 201-12290061 2 USAHD 242 COM23-600KC-R 2501251447 E18BB8JQ006639 29403306318

87.1 HCS7710 201-12340026 4 TNTHD 245 COM23-600KC-R 2166247920 E18BF9NX000906 29369823918

87.2 HCS7710 201-12340025 5 FXHD 248 COM23-600KC-R 2468202995 E18BG0CL000835 29268132908

88.1 HCS7710 201-12340028 8 SYFYHD 244 COM23-600KC-R 2345520916 E18BC9DR001300 29420966441

88.2 HCS7710 201-12340027 9 AMCHD 254 COM23-600KC-R 2510621960 E18BG9TC001448 29266738300

89.1 HCS7710 201-12340030 11 Disney XD HD 292 COM23-600KC-R 2229716630 E18BC9AT005584 29418021126

89.2 HCS7710 201-12340029 12 TLCHD 280 COM23-600KC-R 2376109068 E18BB8NU004713 29408928553 OUTPUT CH# MODEL S/N# CARD/SLOT# SERVICE DTV CH# REC. MODEL ACCESS CARD SERIAL NUMBER RECEIVER ID

90.1 HCS7710 201-12340022 1 TRUTVHD 246 COM23-600KC-R 2198526507 E18BC8QY010184 29412120767

101.1 HCS7710 201-12340021 2 TRAVLHD 277 COM23-600KC-R 2224140851 E18BC8RW003668 29414556083

91.1 HCS7710 201-12340023 4 HISTHD 269 COM23-600KC-R 2494643410 E18BC8QM002096 29407365823

91.2 HCS7710 201-12340024 5 DSCHD 278 COM23-600KC-R 2193936198 E18BC8RN000346 29413119289

92.1 HCS7710 201-12340037 8 NGCHD 276 COM23-600KC-R 2544296524 E18BB8KF000721 29399689321

92.2 HCS7710 201-12340038 9 ANPHD 282 COM23-600KC-R 2530608336 E18BC8RA006600 29412186990

93.1 HCS7710 201-12340039 11 FOODHD 231 COM23-600KC-R 2450923053 E18BD9KG005482 29365009207

93.2 HCS7710 201-12340040 12 HGTVHD 229 COM23-600KC-R 2107726107 E18BC8RF000395 29410160922

OUTPUT CH# MODEL S/N# CARD/SLOT# SERVICE DTV CH# REC. MODEL ACCESS CARD SERIAL NUMBER RECEIVER ID

94.1 HCS7710 201-12340031 1 A&EHD 265 COM23-600KC-R 2053600777 E18BC9FG006229 29422500040

94.2 HCS7710 201-12340032 2 LIFETIMEHD 252 COM23-600KC-R 2159747423 E18BC8QN001803 29410079452

95.1 HCS7710 201-12340033 4 FOX News HD 360 COM23-600KC-R 2271344646 E18BB8KR002964 29404227935

95.2 HCS7710 201-12340034 5 CNNHD 202 COM23-600KC-R 2276653280 E18BC8RK005114 29412703612

90.2 HCS7710 201-12340035 8 TWCHD 362 COM23-600KC-R 2228716078 E18BG0AD002473 29266595841

101.2 HCS7710 201-12340036 9 MSNBCHD 356 COM23-600KC-R 2389762697 E18BC8RA005765 29411417610

102.1 HCS7710 201-12290211 11 CARTOON HD 296 COM23-600KC-R 2449989322 E18BD9LJ000939 29366495157

102.2 HCS7710 201-12290212 12 NICKHD 299 COM23-600KC-R 2106674555 E18BC8QK002899 29410030471

OUTPUT CH# MODEL S/N# CARD/SLOT# SERVICE DTV CH# REC. MODEL ACCESS CARD SERIAL NUMBER RECEIVER ID

103.1 HCS7710 201-12290213 1 NICKJR-SD 301 COM23-600KC-R 2051615363 E18BC8RG005654 29412774704

103.2 HCS7710 201-12290214 2 Disney HD 290 COM23-600KC-R 2376249088 E18BB8JY005106 29399909711

104.1 HCS7710 201-12290215 4 Disney Jr HD 289 COM23-600KC-R 2428313858 E18BB8JA001813 29401198493

104.2 HCS7710 201-12290216 5 Lifetime Movie HD 253 COM23-600KC-R 2440351878 E18BG0AM002029 29266819704

105.1 HCS7710 201-12290217 8 TV Land HD 304 COM23-600KC-R 2383300882 E18BB8JH006038 29402415417

105.2 HCS7710 201-12290218 9 CNBC HD 355 COM23-600KC-R 2075524690 E18BA8FD005198 29391459087

106.1 HCS7710 201-12290219 11 BBC America HD 264 COM23-600KC-R 2272576543 E18BB8MN002357 29405268656

106.2 HCS7710 201-12290220 12 CMT HD 327 COM23-600KC-R 2262369024 E18BC8QP001548 29410336548

8. Channels and Packages for Building 3600

NBC-HD 4 Locals CBS-HD 5 Locals HLN-HD 204 Commercial 100+ Entertainment CW-HD 35 Locals UNIVISIONHD 403 Commercial 100+ Entertainment PBS-HD 9 Locals E! HD 236 Commercial 100+ Entertainment FOX-HD 29 Locals ABC-HD 12 Locals ESPNHD 206 Commercial 100+ Entertainment Hallmark HD 312 Commercial 100+ Entertainment ESPN2HD 209 Commercial 100+ Entertainment ESPN News HD 207 Commercial 100+ Entertainment Velocity HD 281 Commercial 100+ Entertainment ESPNU HD 208 Commercial 100+ Entertainment ABC FAM HD 311 Commercial 100+ Entertainment TBSHD 247 Commercial 100+ Entertainment USAHD 242 Commercial 100+ Entertainment TNTHD 245 Commercial 100+ Entertainment FXHD 248 Commercial 100+ Entertainment SYFYHD 244 Commercial 100+ Entertainment AMCHD 254 Commercial 100+ Entertainment Disney XD HD 292 Commercial 100+ Entertainment TLCHD 280 Commercial 100+ Entertainment TRUTVHD 246 Commercial 100+ Entertainment TRAVLHD 277 Commercial 100+ Entertainment HISTHD 269 Commercial 100+ Entertainment DSCHD 278 Commercial 100+ Entertainment NGCHD 276 Commercial 100+ Entertainment ANPHD 282 Commercial 100+ Entertainment FOODHD 231 Commercial 100+ Entertainment HGTVHD 229 Commercial 100+ Entertainment A&EHD 265 Commercial 100+ Entertainment LIFETIMEHD 252 Commercial 100+ Entertainment FOX News HD 360 Commercial 100+ Entertainment CNNHD 202 Commercial 100+ Entertainment TWCHD 362 Commercial 100+ Entertainment MSNBCHD 356 Commercial 100+ Entertainment CARTOON HD 296 Commercial 100+ Entertainment NICKHD 299 Commercial 100+ Entertainment NICKJR-SD 301 Commercial 100+ Entertainment Disney HD 290 Commercial 100+ Entertainment Disney Jr HD 289 Commercial 100+ Entertainment Lifetime Movie HD 253 Commercial 100+ Entertainment TV Land HD 304 Commercial 100+ Entertainment CNBC HD 355 Commercial 100+ Entertainment BBC America HD 264 Commercial 100+ Entertainment CMT HD 327 Commercial 100+ Entertainment