Atch_2_-_PEDS_PWS_29_Nov_16.pdf

PERFORMANCE-BASED WORK STATEMENT (PWS)

FOR

AIR FORCE SPACE COMMAND (AFSPC)

SCHRIEVER, AIR FORCE BASE (SAFB), COLORADO

50TH SPACE COMMUNICATIONS SQUADRON

PLANS AND PROGRAMS ENGINEERING DESIGN

SUPPORT CONTRACT

29 NOVEMBER 16

TABLE OF CONTENTS

PARA DESCRIPTION PAGE

SECTION I - DESCRIPTION OF SERVICES/GENERAL INFORMATION

• 1.0. Description of Services/Introduction

• 1.1. Overview/Scope

• 1.2. General Requirements

• 1.3. Contractor Identifications

• 1.4. Personnel Security Requirements

• 1.5. Contractor Ancillary Training Requirements

• 1.6. Federal, State, and Local Laws

• 1.7. Federal Holidays

• 1.8. Support Services

• 1.9. Position Training Certification

• 1.10. Travel

• 1.11. Engineering Implementation Support

• 1.12. Emergency, Contingency and Exercise Situation

• 1.13. Transition Program

• 1.14. Safety

• 1.15. Security Requirements

• 1.16. Quality Performance Program Requirements

SECTION II – SERVICES SUMMARY (SS)

• 2.1. The Contractor shall work towards satisfying the following performance objectives IAW the requirements as delineated within this Performance Work Statement (PWS)

SECTION III – GOVERNMENT FURNISHED PROPERTY (GFP) / GOVERNMENT

FURNISHED EQUIPMENT (GFE)

SECTION IV – APPENDICES

• A.0. APPENDIX A – ACRONYMS

• B.0. APPENDIX B – DEFINITIONS

• C.0. APPENDIX C – GOVERNMENT PROVIDED SPACE

• D.0. APPENDIX D – PUBLICATIONS

• E.0. APPENDIX E – CONTRACT DATA REQUIREMENTS LIST (CDRLs)

SECTION I - DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.1. Description of Services/Introduction

This Performance-Based Work Statement (PWS) describes on-site, embedded, engineering support for the 50th Space Communications Squadron at Schriever Air Force Base (AFB), CO.

The 50th Space Wing at Schriever AFB provides systems engineering, design, installation, and testing of secure/non-secure video, data and computer network systems for all Schriever AFB 50 SW organizations, tenant units, and any off-site organization which requires connection to the Schriever DISA point-of-presence. This PWS describes complex work requiring subject-matter experts in the disciplines outlined; this work is outside the responsibilities of existing Government Civilian personnel.

1.2. Overview/Scope

The contractor shall provide non-personal services to include communications systems design, architecture design, and customer support in defining requirements. The contractor shall determine technical solutions as well as develop, design and implement site support. The contractor’s solutions will be used by Government technicians who complete installs, testing and evaluation of new and upgraded equipment. The technical solution shall summarize the full costs and provide a recommended course of action to satisfy the requirement. Technical solutions are Government property; no intellectual property will be brought by the Contractor.

Where possible, existing infrastructure shall be integrated to the maximum extent possible to create a uniquely tailored solution to meet customer requirements. All designed and developed technical solutions must ensure that communications and information systems integrate with local, Air Force, and DoD architectures. All technical solutions must be completed within 30 days upon receipt of task unless otherwise directed. The contractor shall provide problem analysis, technical assessments, and identify potential operational impacts to 50 SCS Government personnel.

1.3. General Requirements

1.3.1. The Contractor shall report all Contractor labor hours (including sub-contractor labor hours) required for performance of services provided via a secure data collection site. The Contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the Electronic Contractor Manpower Reporting Application (ECMRA) help desk.

1.3.2. The Contractor shall identify, document and digitally store architectural and infrastructure changes as they occur.

1.3.3. The Contractor shall interface with and support other Contractors and Government agencies in support of O&M pertinent to the Contractor’s AOR as identified in PWS scope.

http://www.ecmra.mil/

1.3.4. The Contractor shall respond IAW Telecommunications Service Order (TSO) short notice taskings, prioritize work accordingly, and notify the COR when complete.

1.3.5. The Contractor shall submit all design documents required by this PWS to Government personnel for review and acceptance prior to implementation. Designs should be provided for review on or before 30 duty days prior to scheduled installation unless short-notice requirements make this timeline unreasonable.

1.3.6. The Contractor shall be expected to attend no more than five weekly meetings pertaining to requirements of the PWS. Examples of these meetings are: 50 SCS Technical Interchange Meetings and Modification & Configuration Control Boards (MCCBs) to review, discuss and receive approval for new requirements. The Contractor shall provide verbal or written inputs to Government process improvement efforts, including providing analysis of operations within the Contractor’s AOR, and answering data calls pertaining to the Contractor’s AOR. The Contractor shall not bid on any requirements discussed in these meetings.

1.3.7. The Contractor shall notify and provide corrective recommendations to the Government of any communications transport equipment or services that are failing, has a manufacture announced end of service date, or actions otherwise requiring Government funding or action to maintain the Government required network performance level. The Contractor shall use all available Government approved resources to maintain the service and/or components.

1.3.8. The Contractor shall provide Monthly Activity Reports (MARs) to the COR and Government Program Manager (GPM) and maintain the records IAW records management procedures. (CDRL A001)

1.3.9. The Contractor shall prepare, review, update, and deliver written procedures for the Government work center where other manuals and directives are not available or do not provide sufficient instructions or guidance. The Contractor shall review and update current written procedures and checklists to ensure they are accurate and reflect current operations. The contractor shall submit written procedures and checklists to Government personnel for review and approval.

1.3.10. The Contractor shall provide design support, on the behalf of the 50 SCS, for all Memorandums of Agreement (MOAs), Memorandums of Understanding (MOUs), Letters of Agreement (LOAs), Service Level Agreements (SLAs) and Operating Level Agreements (OLAs) requiring communications capability pertaining to Schriever AFB circuits. The Contractor shall maintain a Points of Contact (POCs) list and shall provide this list upon Government request.

1.3.11. The Contractor will normally provide design support (0730 -1630) Monday through Friday.

1.3.12. The Contractor shall provide designs that include system initialization, IT device configuration, troubleshooting, monitoring, security, network protocols, and network encryption.

1.3.13. The Contractor may perform configuration changes, including configuration and management of IT devices within Schriever Circuit Actions’ administrative control upon approval by the Government. The Contractor shall comply with 50 SCS established change/configuration procedures. The contractor shall follow and document all configuration changes as specified by DISA, Air Force and local guidance, which covers all aspects of the contracted effort. The contractor's configuration change control documentation will include technical data, specifications, drawings, etc. in addition to the hardware/software to be installed.

1.3.14. The Contractor shall recommend courses of action to address security system problems on Government networks. Any security vulnerability identified by the contractor should be identified and communicated by the contractor to the Government and the COR as soon as the vulnerability is found.

1.3. Contractor Identification

The Contractor shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and by displaying distinguishing badges or other visible identification for all meetings with government personnel. In addition, the Contractor shall appropriately identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence IAW Defense Federal Acquisition Regulation Supplement (DFARS) 211.106 – Purchase Descriptions for Service Contracts.

1.4. Personnel Security Requirements

1.4.1. The Contractor shall provide personnel with the necessary clearances. The Contractor shall have at least one (1) personnel with a Security Clearance of Top Secret-Sensitive Compartmented Information (TS-SCI). The Contractor shall possess required clearances and certifications on contract full-up performance date.

1.4.2. The Contractor shall sign and comply with the installation Visitor Group Security Agreement (VGSA). The VGSA is an agreement between the Installation Commander and the Contractor that describes the conditions that must be met to gain access to the installation and sensitive information. The government will provide initial and follow-up security procedures training to Contractor personnel who work in controlled and restricted areas.

1.5. Contractor Ancillary Training Requirements

1.5.1 The Contractor must complete the following courses via the Advanced Distributed Learning Service (ADLS).

Course Frequency Method

a. OSI/Counter Intel Brief

b. Information Protection

c. DoD IAA Cyber Awareness

Annual Annual Annual

Brief/Base Auditorium

ADLS

ADLS

Challenge

1.6. Federal, State, and Local Laws

The Contractor shall perform the requirements of this contract in such a manner as not to violate any federal, state, or local laws, to include all Code of Federal Regulations (i.e. Occupational Safety and Health Act, Environmental Protection Act, etc.). The Contractor shall be solely responsible for any reporting requirements and repercussions resulting from violations.

1.7. Federal Holidays

The following Federal Holidays are observed by this installation, but may not always be observed by the contractor due to SAFB mission needs.

New Year’s Day, January 1st or the Friday preceding or Monday following Martin Luther King’s Birthday, 3rd Monday in January President’s Day, 3rd Monday in February Memorial Day, Last Monday in May Independence Day, July 4th or the Friday preceding or Monday following Labor Day, 1st Monday in September Columbus Day, 2nd Monday in October Veteran’s Day, November 11th or the Friday preceding or Monday following Thanksgiving Day, 4th Thursday in November Christmas Day, December 25th or the Friday preceding or Monday following

1.8. Support Services

1.8.1. Integration

1.8.1.1. The Contractor shall provide the design of upgrades, consolidation or new requirements to improve Schriever AFB network.

1.8.1.2. The Contractor shall review, coordinate and provide the implementation of technical solutions.

1.8.1.3 Prior to implementation of any system change/upgrade, the Contactor shall obtain approval from the 50 SCS MCB.

1.8.1.4. The Contractor shall reengineer solutions to resolve any issues identified with new installations.

1.9. Position Training/Certification: The Contractor shall ensure that all their personnel are properly trained and certified IAW AFI 33-115 V2 , Paragraphs 6.2-6.3, DoD 8570.01-M and

AFMAN 33-285.

1.9.1 The Contractor shall maintain training records on all their personnel and make these records available for Government review within four (4) hours of request. These records are to include required position training, certifications and ancillary training identified in the PWS.

The Contractor shall not perform any network operations tasks until properly trained and certified.

1.9.3 The Contractor shall keep current on commercial applications and provide training to their employees to maintain a well-trained workforce.

1.10. Travel

The Contractor will not be required to travel.

1.11. Engineering Implementation Support

The Contractor shall provide implementation engineering, coordination, upgrade and solution installation support within the Enterprise. The Contractor shall develop technical solutions and implementation plans.

1.11.1. New Systems & Upgrades. The contractor shall design communication infrastructure on base specifically tailored for the customer in support of new systems, upgrades, new circuit requirements, and the inclusion of new technology. The requirements may result in major test and evaluation efforts and may result in substantial equipment purchase. Other communication designs may come from a modification or replacement of an existing system. Systems and/or equipment typically consist of optical, Asynchronous Transfer Mode (ATM), Ethernet (Gigabit & Terabit), Synchronous Optical Network (SONET) networks, digital and analog devices, timing stations, buffers, line drivers, servers, routers, bridges, hubs, concentrators, switches, firewalls, and associated cabling. Network mediums include satellite and terrestrial systems.

1.11.1.1 The contractor shall act as a liaison to Government installers by explaining the contractor provided designs. The contractor shall ensure all systems are designed and installed in compliance with Communications Security (COMSEC), Emission Security (EMSEC) and other Information Assurance guidelines such as approved hardware, certification and accreditation package specific to the system installed.

1.11.2. Testing. The Contractor shall provide designs to Government testing teams. Any discrepancies in the design found during testing shall be corrected within one duty day to facilitate retesting and allow demonstration of conformity to test plan parameters. The results of all testing shall be documented and archived in accordance with Government requirements.

1.11.3. Inspection. An acceptance inspection shall be performed to demonstrate that supplies and services provided meet the safety, installation and connectivity requirements. All inspections shall be IAW contractor developed plans and procedures and verified by the 50 SCS Quality Assurance section. All discrepancies shall be corrected and re-inspected to demonstrate conformance to specified parameters. The results of all inspections shall be documented in 50 SCS Quality Assurance reports after the completion of the requirement.

1.11.4. Documentation. The Contractor shall complete engineering documentation such as implementation plans, 50SW Form 19 process, work plans, web orders into DISA Direct Online Entry (DDOE), DISA Storefront, Telecommunications Certification Office Support System (TCOSS) and Cyberspace Infrastructure Planning System (CIPS) inputs related to supporting circuits and as specified by the Government and maintained under the established records management process (see paragraph 1.8.4) or in the above mentioned databases as indicated by this PWS.

1.11.5. Priority of Work. The contractor will work with the Plans and Programs Flight and appropriate back-shops to determine the best approach to satisfy a requirement; the COR will oversee and de-conflict any problems with work priorities.

1.12. Emergency, Contingency and Exercise Situations

1.12.1. General

1.12.1.1. During emergency, contingency, and exercise situations the Contractor shall comply with the local installations’ Disaster Preparedness Plan and all Operations Plans, as supplemented, and as requested through the COR and Functional Commander (FC)/Functional Director (FD). The Government reserves the right to perform or supplement performance of contract functions with Government personnel during periods of disaster, war emergencies, police actions, or acts of God.

1.12.1.2 Exercise and Inspection Support

1.12.1.3. The level of Contractor participation for any given exercise or inspection will be defined by the 50 SCS/CC (Commander) to meet exercise objectives. This requirement includes Contractor personnel on duty. Exemptions for Contractor personnel involvement in exercises may be provided by the 50 SCS/CC when required. The Government reserves the right to perform installation-wide exercises. The Contractor shall support evaluation/inspection teams.

The Contractor shall provide written inputs for the Government’s final inspection and exercise reports. Overtime is not authorized for Contractor participation in inspections and exercises.

1.12.1.4. The Contractor shall provide communications engineering support for other special functions, such as, Unit, Wing, and Major Command (MAJCOM), AF and other DoD/non- DoD exercise scenarios involving Enterprise communications, and responses to Enterprise scenarios.

1.13. Transition Program

1.13.1. Phase-In

1.13.1.1. Phase-In is required only when the Contractor is not the same as the incumbent Contractor. The Contractor and incumbent Contractor shall cooperate with each other and with the Government to ensure a smooth and orderly transition of Government equipment, technical library, publications, As-Built drawings and materials. Phase-In activities shall be accomplished during the Government-defined Phase-In period.

1.13.1.2. Phase-In Transition: The Contractor shall work with the incumbent Contractor to establish procedures to ensure projects, reports, CDRL items, and records are transferred without any degradation in service. The Contractor shall be permitted over-the-shoulder observation of incumbent Contractor in the work centers.

1.13.1.3. All Contractor Phase-In personnel shall be identified to the Government and shall have appropriate clearances necessary to assume responsibilities identified in this PWS IAW DD Form 254-Contract Security Classification Specification, DoD.

1.13.1.4. The Contractor, the incumbent Contractor and the Government shall jointly inventory all applicable accounts, property, and documentation. The parties will complete all required actions regarding the applicable accounts, property, and documentation (e.g. reports of survey).

The parties will transfer all applicable accounts, property, and documentation from the incumbent contractor to the Contractor.

1.13.1.5. The Contractor shall complete all necessary actions during the Phase-In period in order to begin contract performance on contract start date.

1.13.1.6. Phase-Out

1.13.1.6.1. This section identifies tasks necessary to complete Phase-Out. These tasks shall be accomplished during the Government-defined Phase-Out. The Contractor shall cooperate with the Government and the successor Contractor to ensure a smooth and orderly transition.

1.13.6.1.2. The Contractor shall establish procedures with the successor Contractor to ensure responsibility for on-going projects, reports, and records are transferred without any degradation in service. The Contractor shall allow the successor Contractor access for over-the-shoulder observation in the work centers.

1.13.6.1.3 The Contractor shall support the transition of the follow-on contract.

1.13.6.1.4. The Contractor shall provide all requirements to the level of service established in the PWS and SS until the current contract expires.

1.13.6.1.5. The Contractor shall work jointly with the Government and the successor Contractor to inventory all applicable accounts, property, and documentation. The parties will complete all required actions regarding the applicable accounts, property, and documentation (e.g. reports of survey). The parties will transfer all applicable accounts, property, and documentation from the Contractor to the new contractor.

http://www.dtic.mil/whs/directives/infomgt/forms/forminfo/forminfopage51.html

1.14. Safety

1.14.1. Provisions of AFFARS Clause 5352.223-9001:

1.14.2. In performing work under this contract on a Government installation, the contractor shall:

1.14.3. Take all reasonable steps and precautions to prevent accidents and preserve the health and safety of contractor and Government personnel performing or in any way coming in contact with the performance of this contract; and

1.14.4. Take such additional immediate precautions as the contracting officer may reasonably require for health and safety purposes.

1.14.5. The contracting officer may, by written order, direct Air Force Occupational Safety and Health (AFOSH) Standards and/or health/safety standards as may be required in the performance of this contract and any adjustments resulting from such direction will be in accordance with the Changes clause of this contract.

1.14.6. Any violation of these health and safety rules and requirements, unless promptly corrected as directed by the contracting officer, shall be grounds for termination of this contract in accordance with the Default clause of this contract.

1.14.7. Specifically, the contractor shall:

1.14.8. Maintain a safe and healthful working condition for all Contractor personnel and must ensure conformance with standards developed under US Public Law 91-596, the OSHA of 1970, and State Occupational Safety and Health (OSH) Standards, American National Standards Institute (ANSI), and National Fire Protection Association (NFPA) standards. If a conflict occurs, the Contractor shall apply the more stringent standard. Allow the Base Safety Office to monitor all operations to ensure the safety of Government property. Follow Air Force traffic regulations.

1.14.9. Provide a Safety Plan for their employees not later than twenty (20) calendar days after contract award. The Contractor shall provide a preliminary draft. The contractor has ten (10) calendar days, after receipt of Government comments, to prepare and deliver final plan. The Contractor shall provide an updated copy as changes and updates occur.

1.14.10. Report all mishaps involving Government property or equipment damaged by the Contractor to the COR or CO no later than the end of the next duty day.

1.14.11. Be responsible for resolving all regulatory citations, request for delays, and variances and exemptions to OSHA. The Contractor is solely liable for fines, penalties, or other liabilities resulting from the Contractor’s failure to comply with these standards. Reimburse the Air Force for any damage to Air Force property determined by the CO to be in the Contractor’s fault.

1.14.12. Inform the COR, CO, or GPM of any identified safety hazards which expose personnel to possible injury, illness, or any possible damage to Government equipment or property.

1.14.13. Mishaps Investigation. The Government has the authority to conduct investigations of mishaps in Government facilities or to participate in the Contractor’s investigation of Contractor mishaps. The Contractor shall participate in, and cooperate with, Government mishap investigations as requested.

1.14.14. Safety Inspections. The Government may conduct facility inspections in Government facilities that are occupied by the Contractor. Within the 50 states and US territories, Air Force Contractors operating Air Force facilities located on or off Air Force installations, are subject to enforcement authority by Federal and State safety and health organizations. Authorized safety and health officials from states without OSHA approved occupational safety and health plans may be subject to the exceptions contained here, also exercise jurisdiction over Contractors operations.

1.15.0. Security Requirements

1.15.1. Compliance. The Contractor shall comply with all SAFB security requirements. SAFB is a controlled/restricted area and special security procedures are utilized to deter espionage, sabotage, and theft of Air Force resources. The Contractor shall be responsible for security of his work areas in cooperation with applicable base agencies. All Contractor personnel must have legal United States residency and work authorization status. Contractors will be responsible to verify legal work status in accordance with US Code, Section 274a. 2., regarding I-9 (Employment Eligibility Verification Form).

1.15.2. Vehicle Passes. The Contractor shall request vehicle passes for all vehicles used in the performance of this contract through the 50 SCS Security Manager. The Contractor shall provide proper state registration, proof of insurance, valid driver’s license, and proof of vehicle emissions testing in order to register the vehicle and drive on base. All vehicles will be used in accordance with AFI 31-204, Air Force Motor Vehicle Traffic Supervision. All vehicles attempting to gain access to SAFB must be available for inspection. Large commercial vehicles will present themselves at the SAFB West Entry Gate for inspection prior to gaining access to

SAFB.

1.15.5. Restricted Area Unescorted Entry. Since this contract requires frequent access to the SAFB restricted area. Unescorted entry to the SAFB restricted area is required for completion of the contract; the Contractor will request a National Agency Check (NAC) through the 50 SCS Security Office. The Government shall conduct and cover the cost of the actual NAC, which will be submitted through 50 SW/IP. Upon favorable adjudication of the records check results, interim unescorted entry may be granted pending completion of NAC. Unescorted entry based on a favorable records check will be limited to Area 7. Individuals may be granted interim unescorted entry based on a favorable local agency check and submission of the NAC.

1.15.6. Restricted Area Escorted Entry. Employees without unescorted entry authority will be continuously escorted while in the SAFB restricted area. The restricted area visitors badge shall only be valid for the employee’s term of employment or for the duration of the contract, whichever is shorter. Upon employee termination, the Contractor shall surrender the restricted/controlled area badge to 50th SFS building 15, Pass and Registration Office, no later than 3:00 p.m. on the following workday.

1.15.7. Access to Classified Information. The Contractor will have access to classified information during performance of this contract. Contractor performance shall be within controlled areas that shall require Contractor compliance with various levels of security and require certain established personnel security entry control procedures.

1.15.8. Denying entry to SAFB. The installation commander reserves the right to deny entry to SAFB to any person whose NAC is unfavorable or upon disclosure of information that indicates the individual’s continued entry to SAFB is not in the best interest of the USAF. Additionally, the violation of, or deviation from established security procedures by any Contractor employee may result in the confiscation of restricted/controlled area badges and denial of future entry to

SAFB.

1.15.9. Verify identity before entry. 50th SFS personnel will verify the identity and entry authorization of each Contractor employee and vehicle, and may conduct a search of any baggage, articles, or vehicles on SAFB.

1.15.10. Visitor badges. Contractor employees requiring entry, but not requiring unescorted entry, will be issued a visitor badge and will be under direct surveillance, at all times, of a Contractor employee possessing a restricted/controlled area badge with escort authority.

Contractor employees entering SAFB will obtain their visitor badge from the 50th SFS, Building

15. The visitor badge will be returned to the visitor center or drop box located outside the restricted area portals each time the employee departs the SAFB controlled area. While within the SAFB controlled area, Contractor personnel will display the visitor badge on their outer garment above the waist and shall remain at all times within view of the escort official.

Procedures are as follows: The escort official will identify and verify the official need of all visitors and give them the escort briefing prior to taking them into the restricted area. Prior to entry into the restricted area, the escort official will search hand carried items (and vehicle, if applicable) in possession of escorted personnel. Items identified as not necessary for use within the area must be secured by the escort and will not be left at the Entry Control Facility (ECF).

The escort official will then notify Central Security Control (CSC) 567-5642 of the need to enter and how many visitors will enter the portal. The escort official will enter the restricted area through the Special Portal. Each escorted person will then process through the portal, one at a time. Once inside the area, the escort official is responsible for the conduct of the visitor. The escort official may turn over escort duties to anyone authorized unescorted entry. Personnel being escorted will depart the area through the special portals prior to the escort official.

1.15.11. Reporting of lost badges. The Contractor shall immediately report the occurrence of lost badge(s) to the COR, who will in turn report to SFS. If the COR is not available, the loss shall be reported directly to 50th SFS within one duty day of loss. Replacement badge will not be issued until reporting procedures are satisfactorily completed.

1.15.12. Cost associated with badges etc. All costs incurred by the Contractor associated with security requirements (with exception of the NAC investigations) including submission of necessary security investigation paperwork, and routine entry/exit delays are to be anticipated by the Contractor and shall be included in the price of the contract.

1.15.13. Photography. Procedures for taking photographs within the restricted area are established to ensure that only authorized personnel take photos and only for authorized purposes. Photographs, drawings, videotaping, sketches, cell phones with digital cameras, or any like method of recording operations within the restricted area for other than approved official use is strictly prohibited.

1.15.14. Security support provided by the AF to the Contractor

1.15.15. The Government shall provide storage containers for classified information/material, classified reproduction facilities, use of base classified mail services, security badging, base visitor control services, investigation of security incidents, base traffic regulations, the use of security forms, conducting inspections and the Information Security (INFOSEC) provisions of AFI 31-601 as provided by sponsoring Government organization security manager for integrated visitor groups. (Appendix D)

1.16.0. Quality Performance Program Requirements

1.16.1. Quality Assurance: The Government will periodically evaluate the Contractor's performance by appointing a representative(s) to monitor performance to ensure services are received. The Government representative will evaluate the Contractor's performance through intermittent on-site inspections of the Contractor's quality control program and receipt of complaints from base personnel. The Government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated customer complaints. Likewise, the Government may decrease the number of quality control inspections if performance dictates.

1.16.2. Quality Control Program: The Contractor shall establish, through an independent function, a quality program which shall encompass all aspects of the contract. The Contractor shall implement the quality program in accordance with the Program Quality Plan (PQP).

(CDRL A002)

1.16.3. Quality Control (QC): The Contractor shall develop and maintain a QC inspection system that encompasses all functions of the contract. The QC inspection system shall satisfy the requirements in the Inspection of Services clause in the RFP and resultant contract and shall be designed to keep the Contractor's management informed of all issues affecting quality. The QC records of inspections shall indicate the nature and number of observations made, the number and type of deficiencies found, and the nature of corrective action taken as appropriate.

1.16.4. Government Remedies: The CO shall follow FAR 52.212-4, Contract Terms and Conditions-Commercial Items, for Contractor's failure to perform satisfactory services or failure to correct non-conforming services.

SECTION II – SERVICES SUMMARY (SS)

2.1. The Contractor shall work towards satisfying the following performance objectives IAW the requirements as delineated within this Performance Work Statement (PWS).

Performance Objective PWS Paragraph Performance Threshold

Complete technical solutions within 30 days of receipt of task

1.1

90%

Submit design documents for review at least 30 days prior to scheduled installation

1.2.5

95%

Any discrepancies in the design found during testing shall be corrected within 1 duty day

1.11.2

95%

SECTION III – GOVERNMENT FURNISHED PROPERTY (GFP) / GOVERNMENT

FURNISHED EQUIPMENT (GFE)

3.1. Government Furnished Property. The Government will provide facilities, furniture, equipment, software, records, parking, and services identified below. Upon completion of the PWS, all remaining government furnished items shall be returned to the government. The Government will provide to the contractor those items indicated in the following subparagraphs.

3.1.1. Government Furnished Facilities. The government retains the authority to modify or realign facilities and space provided to the contractor based on current AF guidelines for space utilization, mission, and personnel requirements of the contractor. The following facilities are provided in order to facilitate the performance of requirements under this PWS. The Contractor shall return the facilities to the government in the same condition as received less fair wear and tear and approved modifications. (Appendix C)

3.1.1.1. Maintain Clean Work Area. Contractor personnel shall ensure that all work areas assigned under the PWS are maintained in a neat and clean manner at all times.

3.1.2. Government Furnished Furniture. The following office/shop furniture shall be made available to the contractor: work stations and chairs to accommodate contract support of this PWS. Removal of any furniture shall be coordinated with the COR.

3.1.3. Government Furnished Equipment. The government will provide the contractor equipment identified in the bidder’s library. Operation and maintenance of identified equipment are the responsibility of the contractor. Equipment that is no longer required by the contractor shall be identified and reported to the COR and GPM. Upon completion of the contract, the contractor shall return the equipment to the government in a serviceable condition less fair wear and tear.

3.1.3.3. Investigation of Missing/Damaged GFE/GFP. The Contractor shall on occasion be required to provide information to a government employee as that employee completes an investigation of missing/damaged asset(s) for determination of final processing.

3.1.3.4. Information Technology Assets (ITA). ITA is mostly computer related pieces of equipment and peripherals, to include net workable pieces of equipment (e.g. printers, scanners).

The Contractor shall not use government furnished ITA or services for non-contractual related purposes. The Contractor shall comply with all computer system and ITA accountability and security procedures required by the government. The Contractor shall ensure compatibility with existing SAFB communications equipment and shall acquire government approval of all hardware and software prior to connection to the government network. Government furnished ITA shall be disposed of through proper AF channels.

3.1.7. Government Furnished Parking. No reserved parking spaces are provided as part of the

PWS.

3.1.8. Government Furnished Services. The following services will be made available and paid for by the government to the extent described below.

3.1.8.1. Government Furnished Utilities. The government will furnish utilities for the operation of the facilities. The Contractor shall make sure employees practice utility conservation and operate under conditions that prevent the waste of utilities.

3.1.8.2. Telephone Services. The government will provide local and Defense Switching Network (DSN) telephone service. A list of telephone numbers and access capability will be provided under separate cover. The government shall provide all maintenance service on government provided phone lines and instruments and will relocate subject service when the relocation is approved by the government. Government provided telephone service shall be used for official calls necessary in the performance of the PWS. All commercial long distance expenses shall be the contractor’s responsibility. The Contractor shall provide his or her own non-Government telephone service through off-base switching equipment for personal or unofficial business.

3.1.8.3. SAFB Police and Fire Protection. The government will provide police and fire protection.

Security Forces: 567-5643 Fire Protection: 567-3370 Safety Office: 567-2544 Emergency: 911, 567-3911

3.1.8.4. Medical. In the event of an emergency on SAFB, the government or its agent will respond and transport contractor employees to a local medical facility, if necessary. The government shall be reimbursed for these services.

3.2. Contractor Furnished Property and Services. Except for those items or services specifically stated in section 3.1, the contractor shall furnish everything needed to perform the PWS according to all its terms. The following mentioned requirements are not all inclusive of the contractor furnished items and services required in the performance of the PWS.

3.2.2. Contractor Vehicles. All contractor vehicles, if applicable, shall meet local, state, and federal safety and insurance requirements, at no additional cost to the government. Vehicle state licensing shall be the responsibility of the contractor and shall be provided at no cost to the government.

3.2.2.1. Operator License Requirements. All contractor vehicle operators shall possess a valid state driver’s license. This license shall meet the federal, state, and local highway system requirements for the type of licenses required for the activity being performed to include specialty license and/or commercial driver’s license. This licensing requirement is the responsibility of the contractor and shall be provided at no additional cost to the government.

3.2.2.2. Employee Vehicles. All employee vehicles shall meet local, state, and federal safety and insurance requirements. Employees shall comply with base traffic regulations.

3.2.2.2.1. Employee Parking. Parking in many locations on the SAFB is limited. Employees shall park their personal vehicles in designated employee parking locations only.

SECTION IV – APPENDICES

A.0. APPENDIX A – ACRONYMS

Acronym Meaning 24/7 24-hours/7-days a week 50 SCS 50th Space Communications Squadron AD Active Directory AEF Air Expeditionary Force AF Air Force AFB Air Force Base AFI Air Force Instruction AFM or AFMAN Air Force Manual AFS Air Force Station AFSPC Air Force Space Command AFSSI Air Force Systems Security Instruction AOR Area of Responsibility ASI Authorized Service Interruption AT/FP Anti-Terrorism/Force Protection C&A Certification and Accreditation CBEN Critical End Building Node CBT Computer Based Training CDRL Contract Data Requirements List CIPS Cyberspace Infrastructure Planning System CLIN Contract Line Item CO Contracting Officer COMPUSEC Computer Security COMSEC Communications Security COOP Continuity of Operation COR Contracting Officer Representative CST Client Support Technician DAA Designated Accrediting Authority DD Used to identify Department of Defense (DoD) Forms.

DIACAP DoD Information Assurance Certification and Accreditation Process DISA Defense Information Systems Agency DoD Department of Defense DoDD DoD Directives DoDI DoD Instructions

DPAP

DRMO

Defense Procurement and Acquisition Policy Defense Reutilization and Marketing Office

EBN End Building Node

ECMRA

ECO

Electronic Contractor Manpower Reporting Equipment Control Officer

EITDR Enterprise Information Technology Database Repository E-Mail Electronic-Mail EMSEC Emissions Security (Formerly TEMPEST)

ERM Electronic Records Management FAR Federal Acquisition Regulation FARM Functional Area Records Manager FD Functional Director FOIA Freedom of Information Act FOUO For Official Use Only GCCS Global Command and Control System GFE Government Furnished Equipment

GFP

GPM

Government Furnished Property Government Program Manager

HEMP High-Altitude Electromagnetic Pulse HQ Headquarters HW/SW Hardware (HW)/Software (SW) IA Information Assurance IAM Information Assurance Management IAO Information Assurance Officer IAT Information Assurance Technical IAW In Accordance With ID Identification INFOSEC Information Security IP Internet Protocol ISSO Information Systems Security Officer IT Information Technology ITE Information Technology Equipment ITN Information Transfer Node JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation LAN Local Area Network LOA Letter of Agreement MAJCOM Major Command MCB Mission Control Board MDA Missile Defense Agency MOAs Memorandums of Agreement MOU Memorandum of Understanding MSDS Material Safety Data Sheet NMC Network Management Cell NORAD North American Aerospace Defense Command NOTAM Notice to Airmen NTO Network Task Order O&M Operations and Maintenance OCI Organizational Conflict of Interest OI Operating Instruction OJT On the Job Training OPSEC Operations Security

PA

PM

Privacy Act Program Manager

PMO Program Management Office POC Point of Contact PSA Project Support Agreement PWS Performance-Based Work Statement RAM Random Antiterrorism Measures SAFB Schriever Air Force Base SDIN Space Command Digital Integrated Network SLA Service Level Agreement SME Subject Matter Expert SONET Synchronous Optical Network SR2E Secure, Responsive, Reliable, and Efficient SS Service Summary SUP Supplement TCF Technical Control Facility TCNO Time Compliance Network Orders TDY Temporary Duty TR Telecommunications Request TSR Telecommunications Service Request TS Top Secret

TS-SCI

UNIX

Top Secret-Sensitive Compartmented Information UNiplexed Information and Computing Service

US NORTHCOM United States Northern Command USSTRATCOM United States Strategic Command VAFB Vandenberg Air Force Base WAN Wide Area Network WAR Weekly Activity Report

B.0. APPENDIX B – DEFINITIONS

Accreditation - Designated Accrediting Authority (DAA) authorization to place an automated system into operation.

Authorized Scheduled Interruption – Downtime scheduled through the 50 SCS to perform routine maintenance or upgrades and not as a result of equipment failure

Advisory Publication (A in Appendix E) - An advisory publication is included in the contract to provide information only. An advisory publication is not directive upon the Contractor. If an advisory publication requires compliance with one or more publications or parts of other publications, the referenced publication(s) or referenced part(s) is/are neither mandatory nor advisory upon the Contractor unless the reference document is included in Appendix D.

Approval to Operate - Concurrence by the DAA that minimum-security requirements are met and there is an acceptable level of risk to the network.

Bidder’s Library - Allows bidding Contractors access to all applicable documentation in a centralized location. The content of the Bidders Library includes items such as the following:

1. GFE/GFP listings

2. Schematics, specifications, red-lined drawings, blue prints

3. Operating Instructions (OIs), Service Level Agreements (SLAs), Memorandums of Agreement (MOAs), Memorandums of Understanding (MOUs), Letters of Agreements (LOAs).

4. Master Document Listing

5. All documentation that is deliverable based on the requirements of the PWS (CDRLs)

Communications-Electronics Equipment - All radio, wire, and other means used for the electrical and visual transmission and reception of information or messages in the clear or by cryptographic means.

Communications Security (COMSEC) - Consists of those actions to preclude unauthorized persons from obtaining valuable information. It includes cryptographic security, personnel security, physical security, transmission security, and EMSEC.

Configuration Control Board (CCB) - A board held to review, discuss and approve communications requirements.

Contractor Acquired – Items reimbursable under the contract with the COs approval.

Contracting Officer Representative (COR) - A functionally qualified, Government person responsible for surveillance and reporting of Contractor performance. Individual who monitors a Contractor and who is involved in every aspect of a contract to ensure the Contractor is in compliance with that contract.

Critical Information – Specific facts about friendly intentions, capabilities, or activities vitally needed by adversaries for them to plan and act effectively to guarantee failure or unacceptable consequences for friendly mission accomplishment.

Designated Accrediting Authority (DAA) - Official with the authority to formally assume responsibility for operating an information system or network within a specified environment.

DoD Information Assurance Certification and Accreditation Process (DIACAP) – The standard DoD process for identifying INFOSEC requirements, providing security solutions, and managing information system security activities.

Emissions Security (EMSEC) - The study and investigation of compromising electromagnetic emanations (signals unintentionally produced by electronic equipment that may be received by hostile intelligence efforts). Also, refers to equipment that can be used to process classified information.

Equipment Control Officer (ECO) - Individual responsible for safekeeping and inventory accountability of all assigned Information Technology Equipment (ITE).

Equipment Custodian (EC) - Individual, subordinate to the ECO, who does inventory, use and maintenance recording and reporting, and other custodial duties for specified ITE.

Information Systems Security Officer (ISSO) - Person who manages the COMSEC program for an information system assigned to him or her by the DAA; including monitoring information system activities and ensuring that the information system is operated, maintained and disposed of according to security policies and practices.

Letter of Agreement (LOA) – A document designed to provide a clear statement of expectations, establish responsibilities, and standardize procedures between two entities desirous of doing business with each other.

Memorandum of Agreement (MOA) - A non-legally binding document containing cooperative working arrangements between two entities desirous of doing business with each other.

Memorandum of Understanding (MOU) - A non-legally binding document containing cooperative working arrangements between two entities desirous of doing business with each other.

On-Site Requirements – Network requirements that can’t be accomplished remotely and require the service provider to go on-site to the customer location.

Operations Security (OPSEC) –A process of identifying, analyzing and controlling critical information indicating friendly actions associated with military operations and other activities to:

Identify those actions that can be observed by adversary intelligence systems; Determine what specific indications could be collected, analyzed and interpreted to derive critical information in time to be useful to adversaries; Select and execute measures that eliminate or reduce to an acceptable level the vulnerabilities of friendly actions to adversary exploitation.

Remote Management - Network requirements that can be accomplished remotely that does not require the service provider to go on-site to the customer location.

Sensitive Information - Information, the loss, misuse, or unauthorized access to or modification of which could adversely affect the national interest or the conduct of federal programs, or the privacy to which individuals are entitled under 5 USC Section 552a (the Privacy Act), but that has not been specifically authorized under criteria established by an Executive Order or the Act of Congress to be kept secret in the interest of national defense or foreign policy (NSTISSI 1997)

Service Level Agreement (SLA) - A contract between a service provider and a customer that specifies, usually in measurable terms, what services the service provider will furnish.

Services Summary (SS) –A Performance Measurement section contained in the PWS which summarizes the performance objective (service required) and performance threshold (specific standard) required.

Time Compliance Network Order (TCNO) - The instructions needed to manage the mitigation of vulnerabilities and risks to AF networks and operations; used to inform responsible AF agencies of network and system vulnerabilities and to track implementation of countermeasures.

Time Compliance Technical Order (TCTO) – Instructions for modifying military systems or commodities within specified time limits, initiate special “one time” inspections, or impose temporary restrictions on systems or commodities; used to document all permanent modifications, update changes, and retrofit changes to standard AF systems and commodities.

Technical Order (TO) – A military order containing comprehensive technical instructions and information to produce, configure, install, maintain, modify, and operate systems and equipment so they work safely and effectively.

Technical Order Distribution Account (TODA) – An inspection/evaluation category code that reflects the inspection/assessment performed.

Touch Maintenance – Maintenance that cannot be performed remotely; requires on-site technician to respond.

Unit COMPUSEC Manager (UCM) – At the unit level, the person responsible for managing the COMPUSEC information system/program; includes monitoring information system…