PWS_AWPs-21_May_18.pdf

PERFORMANCE WORK STATEMENT

FOR

Aerial Work Platforms (AWPs) Inspections, Maintenance, and Repair

Buckley AFB, Colorado

21 May 2018

TABLE OF CONTENTS

Page

1. DESCRIPTION OF SERVICES…………………………………..……………………..…….…………….3

2. SERVICE SUMMARY………………………………….…….…..….……………………..……………….5

3. QUALITY CONTROL…………………………………………………………..……….…….….…………6

4. GOVERNMENT FURNISHED PROPERTY……………..…………..…………………………...…………7

5. GENERAL INFORMATION…………………………………………..…............................…….…………8

6. SECURITY REQUIREMENTS…………………………………………….………………………….……..9

7. ENVRIONMENTAL AND HAZARDOUS MATERIALS HANDLING…………………….…………….11

8. CONTRACTOR MANPOWER REPORTING……………………………………………………….……..12

9. APPENDIX…………………………………………………………………………………..………………14

1.0. DESCRIPTION OF SERVICES. The Contractor shall provide all management, tools, supplies, equipment, parts, and labor necessary to maintain, repair, and inspect the Aerial

Work Platforms (AWPs) at Buckley Air Force Base Colorado in a manner that will ensure continuous and safe operation. The AWPs and their locations are listed in Appendix A. All work must be performed in accordance with manufacturer’s recommendations, commercial industry standards, codes, all federal, state, and local regulations, and Air Force Instructions.

NOTE: The term “AWP” in this Performance Work Statement (PWS) includes all equipment listed in Appendix A

1.1 AERIAL WORK PLATFORM INSPECTION, MAINTENANCE AND REPAIRS. All equipment shall be inspected, repaired, and maintained in accordance with manufacturer’s recommendations, industry standards and regulations, and any federal, state, and local regulations, Occupational Safety and Health Administration (OSHA) 29 CFR 1910.178, and the

Air Force Consolidated Safety Instruction AFI 91-203.

1.1.1 Inspections and Maintenance. Contractor shall perform commissioning, quarterly, annual, and programmed inspections and maintenance to ensure reliable and continuous safe operation. The maintenance work shall be in accordance with commercial practices or manufacturer’s specifications, and shall be intended to maintain the equipment in safe and reliable operating condition until the next scheduled maintenance. If the AWP needs to be taken off Buckley AFB the transportation will not incur cost to the Government.

1.1.2 SERVICE CALL REPAIRS. Service call repairs may be in the form of either routine or emergency calls. The Contracting Officer’s Representative (COR) will identify calls as routine or emergency before notifying the Contractor. Contractor will provide maintenance and warranty for all newly-installed components at no cost to the Government for a period of one year. Service call repairs for warranty items will be free of charge to the Government to include parts, materials and labor covering the specific repair, and new parts installed as listed on the repair invoice. The Contractor shall correct all deficiencies during the service call repairs whenever possible or within a maximum of three workdays. All repair work shall be IAW normal commercial practices using parts specified by the manufacturer or items of equal or better quality. Should parts have to be ordered, the Contractor shall notify the COR of all projected downtime, estimated time of repairs, and keep the Government informed of any changes. See paragraph. 1.2 for ordering of replacement parts.

1.1.2.1. Routine Service. The Contractor will respond to non-emergency service calls within

24 hours, or one business day, after notification and repair the system to an operational state.

1.1.2.2 Emergency Service. Emergency service calls are repair calls that are unscheduled and placed due to a sudden malfunctioning of the system. Once the emergency call has been placed, the Contractor will have four hours to respond with personnel on BAFB to begin work, regardless of the time of day or day of the week.

1.1.2.3 Repair Quality. The quality of the repairs performed shall be measured in equipment failures in a thirty day period. If the repaired component of the AWP fails within thirty days of the repair, the Contractor will re-accomplish the repair at no cost to the Government. If the AWP fails twice in thirty days it will constitute an unsatisfactory inspection as described in paragraph.

3.4.

1.1.2.4 Contractor Emergency Contacts. The Contractor shall submit to the Government at least one primary and one alternate emergency contact phone number before the contract start date.

1.2. LIMITS FOR REPAIR WORK OUTSIDE OF PREVENTATIVE MAINTENANCE

AND REPAIR. The Contractor shall perform an inspection upon arrival at the system. If the repair is expected to be beyond a minor adjustment or fix, the Contractor shall create a cost proposal of expected repair work to include separate lines for labor and materials. The

Contractor shall wait to start work until approved by the Contracting Officer (CO) or COR, depending on cost (see table below). Once the CO or COR approves the repair, the Contractor shall make the repairs to include meeting the other requirements of this contract. All repairs shall be accomplished in a timely manner and shall be reimbursed to the Contractor. Cost proposals are subject to negotiation.

System Dollar Threshold Approval Level

All $2,500.00 and above CO

All Under $2,500.00 COR

1.3. REPORTS. Two types of reports will be required.

1.3.1. Initial Report. The Contractor shall provide a one-time report that will be due to the CO within fifteen business days after each particular system is fully inspected for the first time. The report will provide the following:

a) Identification and location of each AWP. Identification includes make, model, size, style, etc. of each system.

b) Any major deficiencies and notes or interest.

c) Schedule of preventative maintenance to be performed during the period of performance.

1.3.2. Inspection and Maintenance Report. The Contractor shall provide a report within five workdays after each service call or inspection. The report shall identify each equipment, the location, maintenance work performed, repairs needed, date of inspection, name of inspector, and overall condition of the equipment. If repairs require work considered over and above routine maintenance work, the Contractor shall notify the COR before proceeding with the repairs.

2.0. SERVICES SUMMARY (SS). The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The

SS and the Contractor’s Quality Control Plan (QCP) provide information on contract requirements, the expected level of contract performance and the expected method of

Government surveillance and confirmation of services provided. The thresholds are critical to mission success. Procedures as set forth in the FAR 52.21-4 (a), Contract Terms and Conditions

– Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies.

Performance Objective PWS

Para

Performance Threshold Method of Assessment

1. Inspections and Maintenance

Performance of inspections and maintenance as described in paragraph 1.1.1

1.1.1 Inspections and

maintenance performed

IAW schedule provided in initial report (SS-5)

COR site inspection during

Contractor inspections and maintenance visits.

Random COR site visits and responses to customer complaints to ensure physical security systems are fully operational. (SS-5)

2. Service Call Repair

Routine – Response Time.

Response to routine calls within time specified in paragraph

1.1.2.1*

1.1.2.1 Response to routine

service calls are on-time 100% of the time on a monthly basis

COR site inspection during

Contractor inspections and maintenance visits.

Random COR site visits to test AWP full functionality.

3. Service Call Repair

Emergency – Response Time.

Response to emergency calls within time specified in paragraph 1.1.2.2*

1.1.2.2 Response to

emergency service calls are on-time 100% of the time on a monthly basis.

COR site inspection during

Contractor inspections and maintenance visits.

Random COR site visits to test AWP full functionality.

4. Service Call Repair

Repair Quality

Prevent repeat service calls

1.1.2.3 No more than 1 repair

of the same component of an AWP in a 30 day period.

COR will validate that service calls are not recurring for an AWP within the time threshold through the use of Locally sourced logs.

5. Initial Report

1.3.1 Initial report provided

to CO within time specified in paragraph

1.4.1

COR will verify receipt of report.

6. Inspection and

Maintenance Report

1.3.2 Inspection and

Maintenance Report provided to CO within time specified in paragraph 1.4.2

COR will verify receipt of reports.

7. Quality Control Plan (QCP)

3.0 QCP in accordance with

PWS paragraph. 3.0 delivered to CO in 14 calendar days of contract award.

CO will validate receipt of

QCP. Random COR site visits will ensure adherence to the QCP.

* NOTE: There can be exceptions to the specified time for reasons outside the Contractor’s control (i.e. weather, FPCON changes, escort issues, ordering of parts, etc). The CO determines the exceptions validity.

2.1 Deliverables: All deliverables shall be delivered to the 460 CES Contract Officer

Representative (COR) electronically and hard copy upon request as prescribed in the Description of Services 1.0 through 1.4 in the QASP.

2.2 Initial Business Meeting: Within 5 business days following the award date, Contractor will meet with 460 CES to review goals and objectives of this contract, and to discuss technical requirements.

2.3 Records/Data: All data and data rights associated with this effort shall be property of the

Government. The Contractor will prepare, but not sign official documents.

3.0 QUALITY CONTROL. Contractor shall develop and maintain a QCP to ensure maintenance and repair services are performed in accordance with applicable standards and codes. The Contractor shall develop and implement procedures to eliminate reoccurrence of once identified/repaired defects. As a minimum, the Contractor shall develop quality control procedures that address the areas identified in Paragraph 2 , Service Summary. The QCP shall demonstrate how the Contractor ensures quality performance during the contract period of performance. The Contractor shall maintain the QCP throughout the period of performance of the contract. The CO will be provided updates to the QCP as they occur during the period of performance. The QCP will identify the procedures in writing for inspections, individual responsible, AWP QCP, and the location of all inspection records which will always be available to the Government upon request. The QCP will have the inspection forms and records which will be used for the service. The Contractor will identify to the CO/COR the responsible quality control inspector to notify in case of customer complaints. The Contractor shall submit a QCP within fourteen (14) days after contract award. The QCP at a minimum shall include:

o Procedures to cover all services listed in PWS o Identify Preventative maintenance intervals IAW manufacturer recommendations o Procedures to ensure quality is provided o Identify personnel by name, duty title, and job description assigned to BAFB o Discrepancy procedures/corrective action plan o How documentation will be accomplished on maintenance/inspections and discrepancies o Safety o Management procedures to obtain objectives o Chemical usage, Material Safety Data Sheet (MSDS) request for approval o Environmental concerns

3.1 QUALITY ASSURANCE. The Government will periodically evaluate the Contractor’s performance in accordance with the Quality Assurance Surveillance Plan.

3.2. SURVEILLANCE METHODS DEFINITIONS

3.3.1. 100% Surveillances. This method requires the COR to inspect the service each time it occurs. Results shall be annotated on the inspection schedule. Any deficiency/defect shall be documented and the Contractor shall re-perform service immediately, if appropriate, or within twenty four hours at no increase in contract (or work order) amount. Any unsatisfactory inspection identified but re-performed acceptably shall still be counted as an unsatisfactory inspection for trending purposes.

3.3.1.1. Unsatisfactory Surveillances. Receiving two or more unsatisfactory surveillances within a twelve month period may result in unsatisfactory past performance documentation.

Continued receipt of unsatisfactory surveillances during the contract period shall constitute a negative trend and the CO may take any appropriate action in accordance with the FAR 52.212-4

(a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

3.3.2. Periodic Surveillance. This method requires the COR to employ a “spot check” style of evaluation. Periodic surveillances may be adjusted, based on quality trends.

3.3.3. Customer Complaint. The COR may receive complaints from the user. Any complaints will be verified by the COR. If it is found to be a valid deficiency, it will be treated as any other deficiency/defect.

3.4. UNSATISFACTORY INSPECTION. Any unsatisfactory inspection (deficiency/defect) result shall be recorded, and the Contractor shall re-perform the service after notification by the

COR at no increase in contract (or work order) amount.

3.4.1. Failure to Meet Performance. Failing to meet the performance measure as outlined in the SS for any of these performance objectives in any one month period shall result in a warning or letter of concern from the CO. Failing to meet the performance measure as outlined in the SS of these performance objectives in any combination for any two, or more consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting with the Multi-Functional Team. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

3.5. PERIODIC PROGRESS MEETINGS. As a minimum, the CO, COR, other Government personnel as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues shall be discussed: opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and trends against each performance objective observed, positive performance, and steps taken by the Contractor to prevent unsatisfactory occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

3.5.1. Progress Meeting Minutes. The minutes of these meetings will be reduced to writing, signed by the CO and any other signatures as deemed appropriate, and distributed to the functional area and the Contractor. Should the Contractor not concur with the minutes, the Contractor shall provide a written notification to the Contracting Office identifying areas of non-concurrence for resolution.

4.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES The Government does not anticipate providing any Government furnished property (GFP).

4.1. POLICE, FIRE AND MEDICAL SERVICES. The Government will provide police and fire protection. Ambulance and emergency medical services shall be provided by the City of

Aurora on a cost-reimbursable basis. From a Government land line, dial 911 for emergencies; or dial 720-847-9117 from a cell phone. Dial 720-847-9252 for non-emergency Buckley AFB

Security Forces and 720-847-9925 for non-emergency Buckley AFB Fire Dept. NOTE: Dialing

911 from a cellular phone on Buckley AFB will connect to off base authorities and response time may be delayed. If calling 911 from a cell phone, report your location at Buckley Air Force Base.

5.0. GENERAL INFORMATION

5.1. HOURS OF OPERATION. Except for emergency services, the Contractor shall perform the regular inspection and maintenance services required under this contract between the hours of 6:30 a.m. and 4:30 p.m., Monday through Friday, except Federal Holidays listed below.

Operations outside these hours shall require prior approval from the Government. The

Contractor shall notify the Government of any problems with adhering to the designated time frame. In addition, the Contractor must be available between the hours of 7:00 a.m. and 4:00 p.m. to discuss or rectify any issues that may arise during business hours. Federally recognized holidays are listed below:

New Year’s Day -1st of January

Martin Luther King Day - 3rd Monday in January

President’s Day - 3rd Monday in February

Memorial Day - Last Monday in May

Independence Day - 4th of July

Labor Day - 1st Monday in September

Columbus Day - 2nd Monday in October

Veterans Day - 11th of November

Thanksgiving Day - 4th Thursday in November

Christmas Day - 25th of December

When the scheduled service falls on a recognized holiday, the service shall be performed by the

Contractor on the next business day at no additional cost to the Government, along with the service already scheduled for that particular day. If a holiday falls on a Saturday, it may be observed on Friday. If the holiday falls on Sunday, it may be observed on Monday.

5.1.1. Curtailed Hours. Extreme weather conditions (e.g., heavy snow, ice, flooding, etc.) may warrant curtailment of normal business hours for scheduled Regular and Annual Inspection and

Maintenance. The Contractor can call the Buckley AFB Snow Line at 720-847-7669 for these reports. Emergency work may still be required to be performed. Contact the CO or COR to provide determination.

5.2. OPSEC REQUIREMENTS WITHIN CONTRACTS. Contractor(s) shall comply with all provisions of AFI 10-701, dated 8 Jun11 or later, and applicable AFSPC Supplement. Key excerpts are below:

5.2.1. Contractor(s) will practice OPSEC to protect critical information for specific Government contracts and subcontracts. Contractor(s) should identify OPSEC measures in their requirements documents and ensure they are identified in resulting solicitations and contracts. Contractor(s) will consider OPSEC for all contractual requirements. Contractor(s) will protect critical, sensitive, and For Official Use Only (FOUO) contracted information. The user organization will provide OPSEC guidance for the Contractors. The following OPSEC guidance is provided:

a. Organization's critical information list.

b. Adversaries' collection threat information as it applies to the organization's mission and the contract (phishing, dumpster diving, etc.).

c. Operations security guidance (AFI 10-701).

d. Specific OPSEC measures the organization requires (as appropriate).

e. 100% shred policy.

f. Out-of-office replies/messages.

g. E-mail guidance with respect to OPSEC.

h. OPSEC Training.

5.2.2. All required OPSEC training will be provided free to mission partners and Contractors from the Government OPSEC Coordinators.

6.0. SECURITY REQUIREMENTS. The Contractor shall comply with all Buckley AFB

(BAFB) security requirements as well as all requirements and procedures IAW AFFAR

5352.242-9000, Contractor Access to Air Force Installations. BAFB is a controlled/restricted area and special security procedures are utilized. The Contractor shall be responsible for security of his work areas in cooperation with applicable base agencies. All documentation shall be submitted at the pre-performance conference.

6.1. BASE PASS REQUIREMENTS. The Contractor will obtain necessary badges required for access to BAFB. A Defense Biometric Identification System (DBIDS) will be required for unescorted access to BAFB. The Contractor shall provide an up-to-date roster of Contractor personnel authorized to work on the installation to the CO at the pre-performance conference and when changes occur. The roster shall list employee name and position title, social security number, date of birth, weight, height, eye color, hair color, gender, valid driver license number and state issued (or valid state issued identification card), home phone number, work phone number, address, and level of clearance held. Individual DBIDS badges will be issued after the

CO submits each Contractor employee’s information to Security Forces Squadron. Employees who do not pass security checks will not be allowed on base. Access to base may be revoked later if deemed necessary for security reasons by the Government.

6.1.1. Termination Requirements. Upon completion or termination of the contract, or termination of a Contractor employee, the Contractor shall surrender all Government issued

Identification or passes to Security Forces personnel at the Visitor’s Control Center (Building

41).

6.2. CONTRACTOR’S VEHICLES AND DRIVERS. All drivers will have in their possession the following documentation: base identification card (DBIDS), valid driver’s license, vehicle registration, and insurance card. Any driver who does not have all of these items will be turned away and denied access to the installation. Contractor vehicles may be searched prior to being allowed access to the installation and at any time while on base. All vehicles and drivers must process through the Mississippi Ave. gate unless otherwise dictated by the FPCON.

6.3. SECURITY REQUIREMENTS FOR 2 SWS COMPOUND

6.3.1. Access. The AWPs within building 414/1120 are in Restricted Areas (RAs). The

Contractor will not be required to enter the RAs. The Contractor will coordinate with the COR to have the AWPs brought outside the RAs for maintenance and repair.

6.4. HEIGHTENED SECURITY AND FPCONs. During periods of heightened security and

Force Protection Conditions (FPCONs), the Contractor shall still be responsible for meeting the same contractual schedule unless notified by the CO or COR that service has been temporarily suspended or restricted. During times of heightened security, delays at the entry gates should be expected; also movement onto and around the base will be significantly restricted.

7.0. ENVIRONMENTAL AND HAZARDOUS MATERIALS HANDLING

7.1. HAZARDOUS MATERIAL APPROVAL. The CO shall approve all hazardous materials brought on-site by the Contractor prior to use. The Contractor shall obtain approval using the application requirements of the AF Form 3952. Once the process is implemented and Contractor is trained, the Contractor may submit the AF Form 3952 electronically at:

http://static.e-publishing.af.mil/production/1/af_a4_7/form/af3952/af3952.xfdl

7.1.1. Hazardous Material Disapproval. The CO has the right to prohibit the use of hazardous materials deemed to be especially hazardous to human health and environment. In the event the

CO does not approve a hazardous material for use, the CO may provide the Contractor a list of suitable substitutes; however, the Contractor shall retain responsibility for finding an acceptable substitute. The Contractor shall take appropriate actions to comply with waste minimization and pollution prevention practices and policies.

7.1.2. AF Form 3952. The Contractor shall furnish an AF Form 3952 or equivalent electronic worksheet to the Base HAZMAT office, through the CO, for anticipated quantities, application of use, and method of disposal for all materials to be used under this PWS. The listing shall include, but not be limited to, lubricants, spray cleaning solvents, and any known hazardous materials.

7.2. HAZARDOUS CHEMICAL REPORTING. The Contractor's attention is directed to

Hazardous Chemical Reporting (40 C.F.R. Part 370); Toxic Chemical Release Reporting;

Community Right to Know (40 C.F.R. Part 372), which includes the following: Chemicals with special characteristics which in the opinion of the manufacturer can cause harm to people, plants, or animals when released by spilling, leaking, pouring, emitting, emptying, discharging, injecting, escaping, leaching, dumping or disposing into the environment (including the abandonment or discarding of barrels, containers, and other receptacles).

7.3. SAFETY DATA SHEETS (SDS). The Contractor shall submit a copy to the CO or COR of all SDS describing the hazards of any chemical used in the performance of this contract. This file shall be made available for review immediately upon request. The Contractor shall request from his supplier a SDS for each new material ordered. These sheets will then be placed in the hazardous material data sheet file. This is in addition to the requirements of FAR clause 52.223-

3, Hazardous Material Identification and Material Safety Data.

7.4. SPILL CONTROL. The Contractor shall maintain spill control material on hand at all times sufficient to contain a worse case spill, both volume and hazard level. For any spills caused by or resulting from the Contractor's action or inaction, the Contractor shall provide all necessary manpower, equipment, and material to implement all spill response, containment, cleanup, and reports required by Federal, State, and local laws, regulations, and standards. The

Contractor shall be responsible for any damage resulting from Contractor caused spills. The

Contractor shall report any spills to the CO immediately.

7.5. MATERIAL DISPOSAL. The Contractor shall dispose of hazardous waste at an off base location in accordance with applicable federal, state, and local pollution laws and regulations.

7.6. TEMPORARY SANITARY FACILITIES. The Contractor shall ensure all temporary sanitary facilities (if required) are positioned and secured so that they will not be tipped or knocked over per Section 2.3.3.3 of the 2012 Construction General Permit (CGP).

7.7. STORMWATER. The Contractor shall place temporary Best Management Practices

(BMP's) as needed around applicable adjacent storm water infrastructure to prevent any sediment or other foreign material from entering the storm drain system due to possible ground disturbance.

7.7.1. Discharge of Pollutants. The Contractor shall ensure an effective means of minimizing the discharge of pollutants that could occur during these activities including release/spillage of any hazardous substances such as fuel and equipment oil.

8.0. CONTRACTOR MANPOWER REPORTING. The Contractor shall report ALL contract labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Buckley AFB – Maintenance Services via a secure data collection site.

The Contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each

Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the Contractor Manpower Reporting

Application (CMRA) help desk.

*Reporting Period: Contractors are required to input data by 31 October of each year.

9.0. APPENDICES.

A. List of Aerial Work Platforms

Appendix A – Aerial Work Platforms

# of

Lifts Brand/Model # Type of Lift

Description/Serial

Size

Building

Location

1 Genie Z-80/60 Boom Z8005-447 80 ft. 1013/Structures

2 Genie GS-1930 Scissor GS30-67575 19 ft. 1013/Structures

3 Genie GS-2032 Scissor GS32-43586 20 ft. 1013/Structures

4 Genie AWP-30s Aerial Work

Platform AWPPO8-61783 1 man 1032/HVAC

5 Genie GS-1930 Scissor GS3006A-85981 2 man 1120/HVAC

Genie AWP

25S-DC

Aerial Work

Platform 3801-17611 25’ 1013/Electric

7 Skyjack 4626 Scissor 706888 25’ 1013/Electric

8 Genie GS-1930 Scissor GJ3011A/103410 19’ 1013/Electric

Genie AWP-

20S

Aerial Work

Platform

AWP07-58530

2 man/

500 lb

414/CEOFG

10 Genie Z-45/25 Boom 16704 2 man/

500 lb

414/CEOFG