F1S0AX8205B002-Specs.pdf

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MPulse Maintenance Management Software Federal contract opportunity
Solicitation number
F1S0AX8205B002
Issued by
Department of the Air Force Materiel Command Test Center

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Software Specifications

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MPulse Maintenance Management Software 412 EWG Site Support Division

MPulse Gold Infinity Quantity: 1ea Description: MPulse Gold offers preventive maintenance, work order management, and service request features plus advanced capabilities designed for experienced maintenance teams of all types and sizes.

MPulse Gold includes a comprehensive suite of features and functionality, including:

‐ Unlimited concurrent user and service requester licenses (Infinity) ‐ PM scheduling & tracking ‐ Work order & Service request management ‐ Advanced Inventory Control ‐ Employee & Vendor Management ‐ Key & Lock management ‐ Advance Customization ‐ Asset Lifecycle Tracking and Cost Centers ‐ Maintenance management dashboard ‐ User‐definable graphical reporting ‐ Media integration ‐ Five (5) Asset Types: Equipment, Buildings, Grounds, Rooms, Vehicles ‐ Free Professional SSAE16‐certified Hosting

MPulse Gold Quantity: 2ea Description: MPulse Gold offers preventive maintenance, work order management, and service request features plus advanced capabilities designed for experienced maintenance teams of all types and sizes.

MPulse Gold includes a comprehensive suite of features and functionality, including:

‐ Five (5) concurrent user and Unlimited service requester licenses ‐ PM scheduling & tracking ‐ Work order & Service request management ‐ Advanced Inventory Control ‐ Employee & Vendor Management ‐ Key & Lock management ‐ Advance Customization ‐ Asset Lifecycle Tracking and Cost Centers ‐ Maintenance management dashboard ‐ User‐definable graphical reporting ‐ Media integration ‐ Five (5) Asset Types: Equipment, Buildings, Grounds, Rooms, Vehicles ‐ Free Professional SSAE16‐certified Hosting

Inventory Clerk Quantity: 3ea Description: The Inventory Clerk extension module use a storeroom check out metaphor to track inventory coming and going out of storerooms. As you scan a part's barcode you can link it to a work order to remove it from inventory or a purchase requisition to add it to inventory.

‐ An Inventory Clerk license supports one database. Customers with more than one database will need to purchase an Inventory Clerk license for each database.

Attachment 1 Software Specifications Page 1 of 3

Purchase Requisitions with Vendors

Description: The Purchase Requisitions (PR) extension module provides coordination of purchasing between Work Orders and Requisition Records. When linked with the Inventory Control System this module will automatically create requisitions for items on the reorder lists. This powerful, detailed purchase management tool is fast, responsive and easy to use. Integrates with MPulse Gold cost center budget tracking capabilities, and offers line item cost center assignments.

‐ A Purchase Requisition license supports one database. Customers with more than one database will need to purchase a PR license for each database.

Role‐Based Access Control (RBAC)

Description: The Role Based Access Control (RBAC) extension module allow you to limit the assets, inventory, work orders, and PM records a user can view. The RBAC extension module is used for security purposes and for streamlining the UI to present just the pertinent records and data fields, based on attributes of the user such as job role or location.

‐ An RBAC license supports one database. Customers with more than one database will need to purchase an RBAC license for each database.

Application Installation Service (AIS)

Description: MPulse AIS is a complete solution to your installation concerns. When you purchase the AIS option an MPulse support engineer joins your team immediately. Using advance web collaboration tools our engineer will work with you to get MPulse EAM / CMMS software installed and operational on your server(s) and workstation.

Annual MSP Subscription ‐ New (Locally Hosted) Quantity: 1ea Description: The MPulse Maintenance and Support Program (MSP) provides comprehensive software/user support and software updates. An MSP subscription ensures you have the tools and resources to keep your MPulse implementation functioning at peak performance. Included with your annual subscription is:

1. Tier‐one technical support for application installation and maintenance inside your local environment

2. Access to our technical support team via email and telephone (5 a.m. ‐ 5 p.m. PT)

3. Exclusive access to the MPulse Support Portal knowledge base and video libraries

4. Optional automatic software updates

5. Invitations to MSP subscriber‐only web seminars, web tutorials, and promotions

Assured Implementation Program (AIP)

Description: The MPulse Assured Implementation Program (AIP) is designed to guide your organization in the critical start‐up phase of implementing your computerized maintenance management system (CMMS). This intensive, on site program provides the surest and fastest way to get the results you are looking for. MPulse assigns an Account Manager for every AIP. The Account Manager is a senior engineer with real world experience in implementing EAM / CMMS in general, and specifically with

Attachment 1 Software Specifications Page 2 of 3

MPulse. The Account Manager is responsible for your success and is your main contact throughout the AIP. Travel costs associated with on‐site services are not included in this quote. Travel costs will be billed separately, at their actual costs, after training is completed.

Additional Training Days Quantity: 2ea Description: Additional training days to support implementation/stand‐up. See Assured Implementation Program for details.

Assess, Adjust and Implement Quantity: 1ea Description: Assess, Adjust and Implement (AAI) is a proven solution for customers who have been using MPulse for a period of time and want to either upgrade, improve or redirect their implementation. The AAI combines multiple services to provide the MPulse customer with their desired results. These services include:

‐ Online consulting to clearly identify the goals, or outcomes, expected from the AAI ‐ Existing data base assessment and adjustment to meet identified goals including up to 5 single table ‐ Data imports if applicable.

‐ Create custom layouts and Information Manager widgets should they be required ‐ onsite customized software training (typically three days) ‐ “Go live” onsite monitoring, or in‐depth, one on one, training is available as a no cost option for a fourth day. The key to the AAI is to get the customer's data in a shape they can use to meet their implementation and reporting goals. Once the AAI is completed customers are able to use their data their way to get the results they anticipated. Travel costs associated with on site services are not included in this quote. Travel costs will be billed separately, at their actual costs, after training is completed.

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