ESS R10001020 PWS_July 2020 (002).DOCX

Control No.: R10001020

PERFORMANCE WORK STATEMENT

BI-ANNUAL PREVENTATIVE MAINTENANCE AND UNSCHEDULED MAINTENANCE SERVICES FOR THE ELECTRONIC SECURITY SYSTEM AND ASSOCIATED COMPONENTS

July 2020

1. Background: The Center Staff Operations Office of the Combat Capabilities Development Command Aviation and Missile Center (CCDC AvMC) has a requirement for bi-annual preventative maintenance and unscheduled maintenance services for the Electronic Security System (ESS) and associated components located at various CCDC AvMC facilities to ensure continuity of operations. The objective of this requirement is to obtain bi-annual preventative maintenance and unscheduled maintenance services as needed for the ESS and associated components, for the assurance of protecting physical and intellectual property, keeping systems fully operational, and maintaining facility integrity with minimal to no interruptions to the CCDC AvMC Mission or Facility occupants.

2. Performance Requirements: The contractor shall perform bi-annual preventative maintenance and unscheduled maintenance services for the ESS and associated components (to include services for closed circuit televisions mounted at 50 feet or higher) located at CCDC AvMC facilities to ensure continuity of operations. Upon completion of the inspection and maintenance services, the contractor shall provide documentation of findings and recommendations. System components include the following:

· Lenel Intelligent Keypads and Readers;

· Lenel Controllers and Extension Modules;

· Lenel Enclosures and Power Supplies;

· Gate Controllers;

· PELCO Network Cameras (Fixed and PTZ);

· AXIS Network Cameras (Fixed and PTZ);

· Milestone Video Server;

· Lenel Access Control Server;

· Aiphone Audio Call Station;

· Aiphone Video Master Station; and

· All Associated Hardware and Cabling.

Specifically, the contractor shall also meet the below specifications:

· The contractor shall be a Lenel Value Added Reseller and shall provide all equipment, materials, and personnel necessary in the performance of preventative maintenance and unscheduled maintenance services for the ESS and associated components, to include the repair or replacement and installation of system components when necessary. Incidental materials provided by the Contractor in the performance of this contract shall become Government-owned property. The contractor shall possess (and provide upon request) current UL 2050 certificates for National Industrial Security Systems and records of factory training and awarded certifications.

· The contractor shall provide unlimited telephone and remote technical support for the duration of the contract to ensure all requirements are satisfied.

3. Travel: CONUS travel to Redstone Arsenal, Alabama is anticipated in the performance of this contract.

4. Security: This requirement is Unclassified and will remain Unclassified for the duration of the contract.

5. Antiterrorism/Operations Security (AT/OPSEC) Requirements:

5.1 Contractors Requiring a Common Access Card. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

5.2 Identification of Contractor Employees. This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility or area. The Contractor (to include subcontractors) shall provide each employee a Redstone Arsenal Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be w3orn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. Foreign owned companies and foreign national contractors will only be permitted to perform under this contract when there are no qualified U.S. companies and /or U.S. contractors. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They shall also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

5.3 OPSEC Training and OPSEC Plan Requirements. Per AR 530-1, Operations Security, all contractor employees, to include subcontractor employees shall complete Level I OPSEC Awareness Training within 30 calendar days of their reporting for duty. All subcontractors shall take the Level 1 OPSEC Awareness Training located at the below website and print the certificates demonstrating completion. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the Government Technical Monitor, within 10 calendar days after completion of training by all employees and subcontractor personnel. OPSEC awareness training is available at the following website: https://securityawareness.usalearning.gov/opsec/index.htm. Note: After the first screen, select User Type: Civilian/Contractor, then Service: Army, then Grade N/A. The contractor shall comply with the CCDC AvMC OPSEC Plan during the performance of this contract.

5.4 Government Information Systems and Information Awareness Training Requirements. All contractor employees with access to a Government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Cyber Awareness Challenge Training prior to access to the IS and then annually thereafter, and must sign an Acceptable Use Policy (AUP).

5.5 Information Assurance/Information Technology Training and Certification. Per DoD 8570.01-M , DFARS 252.239.7001 and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately trained and/or certified, as required upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award. Additional training for IA workforce positions must be completed within six months.

5.6 Access and General Protection / Security Policy and Procedures. This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include associated sub-contractors employees shall comply with applicable installation, facility and area Commander Installation and facility access and local security policies and procedures (provided by the Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor workforce shall comply with all personal identity verification requirements as directed by DoD, Department of the Army Headquarters, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition at any individual facility or installation change, the Government may require changes in contractor security matters or processes. The prime contractor Human Resources/Security Officer is responsible for the collection of all Redstone Badges and CAC cards issued to their employees. The Human Resources/Security Officer will then turn over these credentials to the Government Technical Monitor. This applies when the contract expires; as well as, when a contractor resigns or is terminated. After accounting for all badges/CACs, the Government Technical Monitor will turn in the credentials at the One Stop Badging Office or CAC Office (MILPO). All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

6. Contractor Manpower Reporting:

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services. Comment by Robinson Green, Amber L CIV (US): I will update prior to submitting to ACC. Received Guidance from ACC-R this morning that this standard language will be changing.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2018. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website.