Solicitation_-_TSA_Fairbanks.pdf

THIS PROCUREMENT IS 100% SET-ASIDE FOR WOMEN-OWNED SMALL BUSINESS.

SOLICITATION NO: EQ10PMBB-4-18-0006

PROJECT: Janitorial and Related Services LOCATION: Fairbanks Airport/ (Leased Space)

Fairbanks, AK

PERIOD OF PERFORMANCE:

March 1, 2018 – February 28, 2019 and Four one-year option periods, if exercised.

SOLICITATION ISSUE DATE: January 2, 2018 PROPOSAL DUE DATE/TIME: January 31, 2018 @ 10:00 AM

NOTE: ANY QUESTIONS REGARDING THIS SOLICITATION MAY BE DIRECTED TO:

GENERAL SERVICES ADMINISTRATION

ACQUISITION MANAGEMENT DIVISION

SERVICE CONTRACTS BRANCH (10PQD)

400 15TH STREET SW

AUBURN, WASHINGTON 98001-6599

Mae Smith, Contracting Officer

(253) 931-7479; mae.smith@gsa.gov

Jose Domingo, Contract Specialist

(253) 249-6631; jose.domingo@gsa.gov

A pre-proposal teleconference is scheduled for January 17, 2018 at 10:00 AM. Please forward any questions you may have prior to the conference so they may be discussed and addressed during the pre-proposal teleconference. To participate for the teleconference, please dial the number as follows: 1-866-876-8456, the Passcode is 18077970.

GENERAL SERVICES ADMINISTRATION

PUBLIC BUILDING SERVICES

NORTHWEST ARCTIC REGION

ACQUISITION MANAGEMENT DIVISION

SERVICE CONTRACTS BRANCH (10PQD)

400 15TH STREET SW

AUBURN, WASHINGTON 98001-6599

mailto:mae.smith@gsa.gov mailto:jose.domingo@gsa.gov

TABLE OF CONTENTS

(Sections A through M)

SECTION TITLE

PART I – THE SCHEDULE

1-2

A SOLICITATION/CONTRACT FORM

Standard Form 1449 Solicitation/Contract/Order for Commercial Items

Addendum to Standard Form 1449

B SUPPLIES OR SERVICES AND PRICES

Schedule of Supplies and Services

B.1 Description of Services B.2 Janitorial & Related Services B.3 Reimbursable Costs B.4 Option Years B.5 Pricing – Additional Services- RESERVED

Additional Services

C DESCRIPTION/SPECIFICATIONS

Performance Work Statement

C.1 Definitions

C.2 Objectives & Scope

C.3 Green Cleaning

C.4 Green Purchasing Plan

C.5 Standard Services

C.6 Above Standard Services- RESERVED C.7 Service Calls - RESERVED

C.8 Communications Plan

C.9 Protection and Damage

C.10 Solid Waste/Trash/Recycling Management - RESERVED

C.11 Environmental Reporting

C.12 Integrated Pest Management - RESERVED

C.13 Child Care Center - RESERVED

C.14 Quality Control Plan (QCP)

C.15 Cleaning Schedules

C.16 Communication Requirements- RESERVED

C.17 Federal Requirements

C.18 Contractor Submittals/Deliverables Chart

D PACKAGING AND MARKING

D.1 Payment of Postage and Fees

D.2 Marking

E INSPECTION AND ACCEPTANCE

E.1 The Role of Government Personnel and Responsibility for Contract Administration

F DELIVERIES OR PERFORMANCE

F.1 Place of Performance

F.2 Term of Contract

F.3 Definition for Day

G CONTRACT ADMINISTRATION DATA

G.1 Changes in Requirements of Building Interior (Addition of Space/Deletion of Space)

G.2 Suspension of Work

G.3 Excusable Delay

G.4 Performance Improvement Plan (PIP) Process - RESERVED

G.5 Cancellation of Contract

G.6 Appointment of Ordering Official(s)

H SPECIAL CONTRACT REQUIREMENTS

H.1 Contractor Responsibilities

H.2 Strike Contingency Plan (SCP) H.3 Occupancy Emergency Plan (OEP)

H.4 Contractor Pandemic Plan

H.5 Conservation

H.6 Affirmative Procurement Program (APP)

H.7 Asbestos Awareness Training - RESERVED

H.8 LEED for Existing Buildings (LEED-EB)

H-9 Provided by the Government (Not Identified Elsewhere in the Specification)

H.10 Security Requirement and Personal Identity Verification Procedures (Non-Classified Contract)

H.11 Ordinances, Taxes, Permits and Licenses

H.12 Discrepancy in the Specifications H.13 Pricing

H.14 Limitation of Government’s Obligation (LOGO) - RESERVED

PART II – CONTRACT CLAUSES

I CONTRACT CLAUSES

FAR 52.212-4 Contract Terms And Conditions – Commercial Items

ADDITIONAL CONTRACT REQUIREMENTS

FAR 52.252-2 Clauses Incorporated By Reference

GSAM 552.212-71 Contract Terms And Conditions Applicable To Gsa Acquisition Of Commercial Items (Jun 2016)

FAR 52.212-5 Contract Terms And Conditions Required To Implement Statues Or Executive Orders – Commercial Items (Nov 2017)

Addendum to FAR 52.212-5 Clauses Incorporated In Full Text

PART III – LIST OF DOCUMENTS, EXHIBITS, AND OTHER

ATTACHMENTS

J LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

Wage Determination

Exhibit 1 – Building Information Sheet

Exhibit 2 – Quality Assurance Surveillance Plan (QASP)

Exhibit 3 – Surveillance Forms

Exhibit 4 – Building Exterior and Hardscape Plan

Exhibit 5 – Erosion and Sediment Plan

Exhibit 6 – Green Purchase Report (Bio-Based)

Exhibit 7 – Green Purchase Report (Non Bio-Based)

Exhibit 8 – Recycling, Solid Waste, and Recycling Report

Exhibit 9 – Examples of Environmentally Sustainable Product Attributes

Exhibit 10 – PBS Waste Audits

Exhibit 11 – Contractor Information Worksheet (CIW)

IV REPRESENTATIONS AND INSTRUCTIONS

K REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF

BIDDERS

52.212-3 Offeror Representations and Certifications 52.225-25 Prohibition on Contracting With Entities Engaging In Sanctioned Activities

Relating To Iran – Representation and Certification

L INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS

52.212-1 Instructions to Offers

M EVALUATION FACTORS FOR AWARD

52.212-2 Evaluation – Commercial Items

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUSIITION NUMBER PAGE 1 OF

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30

2. CONTRACT NO. 3. AWARD/EFFECTIVE 4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

EQ10PMBB-4-18-0006

DATE

01/02/18

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME Jose Domingo

b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

jose.domingo@gsa.gov (253) 249-6631 01/31/18

10:00 AM PT

9. ISSUE BY CODE 10PQD 10. THIS ACQUISITION IS

GSA PBS Acquisition Management Division Contract Services Branch (10PQD) 400 15 th Street SW

Auburn, WA 98001-6599

UNRESTRICTED

OR

SET ASIDE: 100% FOR:

SMALL BUSINESS

EMERGING SMALL

BUSINESS

HUBZONE SMALL

BUSINESS NAICS: 561720

SIZE STANDARD: 18 M

SERVICE-DISABLED VETERAN-

OWNED SMALL BUSINESS

WOS

B

11. DELIVERY FOR FOB DESTINA- 12. DISCOUNT TERMS

13a.

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

TION UNLESS BLOCK IS

MARKED 14. METHOD OF SOLICITATION

RFQ IFB RFP SEE SCHEDULE

15. DELIVER TO CODE 16. ADMINISTERED BY CODE 10PQD

Transportation Security Administration (TSA) Leased Space Fairbanks Airport Fairbanks, ALASKA

GSA PBS Acquisition Management Division Contract Services Branch (10PQD) 400 15 th Street SW

Auburn, WA 98001-6599

17a. CONTRACTOR/

OFFEROR

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY CODE BCFA

GSA Finance Division (BCFA) PO Box 17181 Ft. Worth, TX 76102-0181

TELEPHONE NO. ( ) -

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS

IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNL.ESS BLOCK

BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21, 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

JANITORIAL and RELATED SERVICES Transportation Security Administration (TSA) Leased Space Fairbanks Airport Fairbanks, ALASKA

12 MO

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCOPORATES BY REFERENCE FAR 52.212-4, FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED x

28. CONTRACTOR IS REQURIED TO SIGN THIS DOCUMENT AND RETURN

29. AWARD OF CONTRACT: REF. OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED . YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING)

OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or Print) 31c. DATE SIGNED

MAE C. SMITH

CONTRACTING OFFICER (253) 931-7479

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 3/2005)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CGR) 53.212

19.

ITEM NO

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32b. SIGNATURE OF AUTHORIZED GOVERNMENT 32c. DATE 32d PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER

NUMBER

35. AMOUNT VERIFIED 36. PAYMENT 37. CHECK NUMBER

CORRECT FOR

PARTIAL FINAL COMPLETE PARTIAL FINAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 3/2005) BACK

ADDENDUM TO STANDARD FORM 1449

Block 17a DUN & BRADSTREET NUMBER:

Block 17b REMITTANCE ADDRESS

In the event an EFT transfer does not work please indicate where a paper check should be mailed if the address is other than that shown on the Standard Form 1449, Solicitation/Contract/Order for Commercial Items:

SECTION B - SUPPLIES OR SERVICES AND PRICES

SCHEDULE OF SUPPLIES AND SERVICES

Block 19 Block 20 Block 21 Block 22 Block 23 Block 24 Item No. Services Quantity Unit Unit Price Amount

B.1 DESCRIPTION OF SERVICES

The contractor must provide all management, supervision, labor, materials, supplies and equipment (except as otherwise provided), and shall plan, schedule, coordinate and assure effective performance of all services described herein. The Contractor must provide janitorial and related services in accordance with the requirements of this solicitation at:

FAIRBANKS (Leased Space) Transportation Security Administration TSA

Fairbanks, AK

BIDDERS/OFFERORS: Please indicate your pricing on the lines below. Description of services are outlined in Section C – Description/Specifications

B.2 JANTIORIAL SERVICES

BASE PERIOD (03/01/2018 – 02/28/2019)

0001 JANITORIAL & RELATED SERVICES 12 MO $ $

Interior Services (A11) 12 MO $ $

B.3 REIMBURSABLE COSTS

List reimbursable items and costs that are identified during negotiations. These items will be levels of service that are above commercial standard. If an agency requires above commercial level service, they will be on a reimbursable basis (Example would be commercial sector performs cleaning after building tenants leave the building, if a tenant agency wants day time cleaning, the cost difference for day time cleaning would be on a reimbursable basis). Determine what reimbursable items will become tenant agency RWA efforts and detail those expenses below.

REIMBURSABLE ITEMS COST

For purposes of calculating “Changes in Requirements of Building Interior”, you are required to provide a cost breakdown for the amount you have quoted, which reflects INTERIOR cleaning only.

For purposes of calculating GSA’s cost per square foot, ensure that reimbursable costs are backed out. Indicate what amount of reimbursable work was not included.

$ interior cleaning cost per year divided by 1,154 cleanable square footage =

$ Per square foot.

Offerors must price option year requirements for each additional twelve-month period by assuming that the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U.S.

Department of Labor for the initial twelve-month period of performance will apply to all additional twelve-month periods. The minimum wage rates and fringe benefits applicable to the initial twelve-month period of performance are outlined on Wage Determination 2015-5683, Revision 3, dated 08/03/2017.

In the event the option(s) are exercised by the Government, the contract price(s) will be adjusted upward or downward at the time the option is exercised in accordance with the clause entitled FAR 52.222-43 Fair Labor Standard Act and Service Contract Act – Price Adjustment (Multiple Year and Option Contracts).

B.4 OPTION YEARS

OPTION I (BASE PERIOD (03/01/2019 – 02/29/2020)

1001 JANITORIAL & RELATED SERVICES 12 MO $ $

OPTION II (BASE PERIOD (03/01/2020 – 02/28/2021)

2001 JANITORIAL & RELATED SERVICES 12 MO $ $

OPTION III (BASE PERIOD (03/01/2021 – 02/28/2022)

3001 JANITORIAL & RELATED SERVICES 12 MO $ $

OPTION IV (BASE PERIOD (03/01/2022 – 02/28/2023)

3001 JANITORIAL & RELATED SERVICES 12 MO $ $

B.5 PRICING – ADDITIONAL SERVICES

Quote a fully burdened rate for each line item for additional services when ordered, that is in addition to the base services specified under this contract. If ordered, the Contractor shall invoice for these items separately.

These items are not funded with the base services awarded under this contract.

The additional services provision is to be used to satisfy the Government’s short-term non-recurring needs for service. Should a continuing need for additional service arise, a contract modification will be negotiated with both parties in agreement.

Additional follow-on hourly rates may be adjusted on the anniversary date using current wage determination.

FOR ORDERS $2,500.00 OR LESS –

Requests for additional service may be placed orally by the COR when the amount of the order totals $2,500.00 or less.

The preferred method of payment for the Government for orders totaling $2,500.00 or less is the GSA SmartPay® Charge Card Program. Every effort should be made to encourage the Contractor to set up a credit card payment system. If processing payment via the GSA SmartPay® Charge Card Program, Contractors are reminded that they must not process the charge until completion of work.

If the Contractor is unable to receive credit card payments, funds will be disbursed via certified invoice for orders under $2,500.00. If the invoices are over $2,500.00, a GSA 300 form will be issued.

FOR ORDERS EXCEEDING $2,500.00 –

Pursuant to FAR 52.216-18 Ordering found in Part II of the contract, all orders which exceed $2,500.00 must be placed by the Contracting Officer or a designated ordering official by issuance of a GSA Form 300 Order for Supplies or Services. This separate task/delivery order will identify the specific accounting and appropriation data for the project services.

The GSA Form 300 will describe the services to be provided and will establish the maximum number of hours for which the Contractor will be compensated.

ADDITIONAL SERVICES - Reserve

SECTION C – DESCRIPTION/SPECIFICATIONS

PERFORMANCE WORK STATEMENT

C.1 DEFINITIONS

C.1.0 GENERAL PROGRAM

The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

C.1.0.0 Above Standard Services - Reserved

C.1.0.1 Acceptance

The term constitutes acknowledgment that the supplies or services required in the contact conform to applicable contract quality and quantity requirements.

C.1.0.2 Approval

‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Material Safety Data Sheets (MSDS), etc.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

C.1.0.3 Building

A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

C.1.0.4 Cleanable Square Feet

This is calculated by taking the Gross Square Feet minus walls (approx.1.5% of gross square feet) minus non-cleanable areas such as electrical closets, closets, mechanical rooms, storage rooms, raised floor computer rooms, etc.

C.1.0.5 Contracting Officer (CO)

The CO has the responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take action on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

C.1.0.6 Contracting Officer's Representative (COR)

The COR shall be appointed by letter from the CO. The CO uses CORs are the primary Government representatives for the administration of the contract. CORs shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

C.1.0.7 Contractor

Reference to ‘Contractor’ throughout the SOW even for those references to subcontracted type tasks shall mean the responsibility of the contract service provider.

C.1.0.8 Custodial

A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, landscaping, and maintaining a building or area.

C.1.0.9 Environmentally Sustainable

These are products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, product, chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Refer to Section C.17 ‘Federal Requirements’ for a list of environmentally sustainable attributes and certifying entities.

C.1.0.10 Federal Holidays - Reserved

C.1.0.11 Federally Equipped Food Service - Reserved

C.1.0.12 Guiding Principles for Sustainable Existing Buildings

A practice of using processes that is environmentally responsible and resource-efficient throughout a building's life-cycle. The goal is to minimize and offset consumption of energy, water, and other resources and to eliminate all waste and pollution from building operations and activities. The result is to reduce the environmental impact of the Federal Government, which will expand and complement the building design economy, utility, durability, and comfort. See http://en.wikipedia.org/wiki/Sustainability.

The common objective is to reduce the overall impact of the built environment on human health and the natural environment by:

-Improving energy efficiency and reductions in greenhouse gas emissions.

-Reducing water consumption intensity.

-Acquiring green products and services.

-Implementing pollution prevention measures, including reduction or elimination of the use of toxic and hazardous chemicals and materials.

-Implementing cost-effective waste prevention and recycling programs.

-Increasing diversion of solid/trash waste.

C.1.0.13 GSA Green Purchasing Program (GPP)

The GPP which includes the Green Purchasing Plan specifies requirements to promote the purchase of environmentally sustainable products and services.

C.1.0.14 Green Cleaning

Green Cleaning is a planned and organized approach to cleaning specifically designed to protect building occupant s’ and workers’ health, while at the same time reducing environmental impacts.

C.1.0.15 LEED-EB - Reserved

C.1.0.16 Modification

Modification is a bilateral or unilateral change in the terms of a contract.

C.1.0.17 Ordering Official

Ordering Officials are appointed by letter from the CO. Ordering Officials shall be the Government’s representative for the ordering of supplies and services.

http://en.wikipedia.org/wiki/Sustainability

C.1.0.18 Performance Based Service Contracting

This is a procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

C.1.0.19 Product Preference

Products that are identified as environmentally sustainable shall be selected over those which do not carry such designations. The following factors to consider when selecting products include: environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

C.1.0.20 Quality Assurance Surveillance Plan (QASP)

The QASP is the Government’s surveillance method for monitoring and evaluating the Contractor's performance under a Performance Based Statement of Work (PBSOW).

C.1.0.21 Quality Control Program (QCP)

The Quality Control Program is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. Preparation of this document is the responsibility of the Contractor.

C.1.0.22 Sanitize

This is the process of removing dirt and certain bacteria so that the number of germs is reduced to a level that the spread of disease is unlikely.

C.1.0.23 Service Calls

Service calls are considered standard service requirements, such as nonrecurring requests for rearranging of furniture in a conference room, special events support, spills, replenishing restroom supplies, etc.

C.1.0.24 Standard Services

A standard service is defined as all services that are included in the monthly price or are defined in the contract document. Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.1.0.25 Stewardship - Reserved

C.1.1 ABILITYONE COMMISSION (THE COMMISSION) - FORMERLY KNOWN AS THE

COMMITTEE FOR PURCHASE FOR PEOPLE WHO ARE BLIND OR SEVERELY

DISABLED - Reserved

C.2 OBJECTIVES AND SCOPE

This contract is for custodial and related services with a Performance-Based Statement of Work (PBSOW) for Transportation Security Administration (TSA) Leased Space, Fairbanks Airport, Fairbanks, AK. As a performance-based contract, the requirements are stated in terms of desired results with associated quality standards.

Custodial and related services provided by the Contractor are arranged and oversight is provided through one or more of the following entities: GSA’s Regional Office, Service Centers, Field Offices, or Local Offices. These entities represent the Property Management organizations that have been adopted by GSA’s regional leadership.

Coverage Area:

NAME

Room

SQ FT

Break Room 1702 667

Training Room 1702 154

STSO/CC 1702 131

TSM Office 1702 178

Supply Room 1702 24

Total SQ FT: 1154

All references incorporated herein as Web sites (URL’s) are accurate as of July 2017, and may be subject to change by their web publisher. Web pages are provided to the Contractor for additional clarity. A change to any Web site specified in this contract does not change or alter the contract objectives identified herein.

C.2.0 THE CONTRACTOR SHALL

Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the contract.

Dispose of trash in dumpsters located on airport property.

Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, or ordinances.

Be responsible to make the management and operational decisions to meet the quality performance standards required under this contract.

Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

Implement an effective Quality Control Plan (QCP).

Implement an effective service call system that results in prompt, professional, and courteous resolution of tenant concerns.

Keep the CO or their designee informed of current status of the work being performed, provide work schedules and provide other pertinent information needed by the CO or their designee.

Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

Provide training/certifications for their employees that stress stewardship in cleaning practices i.e., the use, disposal and recycling of cleaning chemicals; and dispensing equipment and packaging. Current information on stewardship, training, educational materials and other issues can be found in ASTM E1971-05 or at the ASTM web site. Information on these items is also available on the web site: Stewardship for the Cleaning of Commercial and Institutional Buildings (www.astm.org) and ISSA’s web site (www.issa.com).

C.2.1 CLEANING HOURS

The bulk of the performance of the cleaning at building(s) shall take place between the hours of 7:00 a.m. and 7:00 p.m. 7 days per week, 365 days per year, including holidays. The hours shall not be changed unless authorized by the CO or their designee. The Regional goal is to move to daytime cleaning as much as practical.

C.2.2 BUILDING INFORMATION DATA SHEET ESTIMATES

http://www.astm.org/ http://www.issa.com/

The figures contained in the Building Information Data Sheet are estimates. It is the Contractor's responsibility to notify the CO or their designee if it is believed that the information provided is incorrect. Building Information Data Sheets Estimates are located on Exhibit 1.

C.3 GREEN CLEANING

The Contractor is required to conduct custodial and related services in a manner as to utilize industry best practices and guiding principles to minimize the Government’s Environmental Footprint. This requires annual reporting of non-bio-based, bio-based, sustainable, and green products, equipment and materials.

The Contractor shall submit the GSA Sustainable Cleaning Products and Equipment Verification Form with their proposal and submit an updated copy of this form to the CO on each anniversary date.

The policy of GSA is to bring most, but not all, of its owned buildings into conformity with the most current and Government-accepted version of LEED for Existing Buildings (LEED-EB) current rating system by the U.S. Green Building Council (www.usgbc.org). Only in those instances where GSA is pursuing LEED-EB certification will additional LEED-EB scope requirements be added to this specification as specified in Section H.8 ‘LEED-EB’.

C.4 GREEN PURCHASING PLAN

C.4.0 KEY SUSTAINABLE PRODUCTS (KSP) STANDARDS

The Contractor shall use green cleaning products, processes and equipment, and shall demonstrate such capability by submitting a green cleaning plan, in accordance with Section C.18 ‘Contractor Submittals/Deliverables Chart’, to the CO or their designee that describes methods, materials, and equipment used under the contract. Green cleaning is a planned and organized approach to cleaning that is designed to protect the occupants and workers' health and reduce the impact on human health and the environment.

The Contractor shall use safe and environmentally friendly products as referenced throughout this specification.

Green cleaning products and processes include, but are not limited to bio-based products, products containing recycled content, environmentally preferable products and services, and otherwise environmentally friendly products and services that minimize the use of energy, water, and other resources. Chemical concentrates that require dilutions are preferable compared to ready-to-use products and should be used whenever possible.

Dilution control equipment should be employed to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals. Green cleaning products and processes shall be complaint with the Guiding Principles for Sustainable Existing Buildings.

For categories of items that are EPA-designated (e.g. Comprehensive Procurement Guidelines [CPG]) and USDA designated in the BioPreferred Program (visit http://www.biopreferred.gov/), and all other factors (such as price, performance, and availability) being equal, the Contractor shall selected the CPG item. For other purchases, unless the Contractor receives an exemption from the Contracting Officer, the Contractor shall select USDA designated products over products with other sustainable attributes. Products designated under Federal sustainable product programs – USDA BioPreferred, EPA CPG, EPA Design for the Environment, and Department of Energy's EnergyStar and FEMP - can be found on www.sftool.gov. Sustainable products designated under third-party programs include but are not limited to Green Seal™ and Environmental Choice. Examples of green cleaning products that are available with environmental designations are found in Section J, Exhibit 9. This list is not all inclusive. For those categories of product not recognized by one of the aforementioned standard’s, preference shall be given to products meeting the California Code of Regulations maximum allowable Volatile Organic Compounds (VOC) levels for the appropriate cleaning product category(California Air Resource Board/California Code of Regulations (CCR), Tile 17 CCR Section 94509 – (Topic cited; Standards for consumer products at www.calregs.com).

The Contractor shall also follow all applicable standard industry practices including, but not limited to those published by the National Institute of Building Sciences (NIBS), American Society of Testing Materials (ASTM), Carpet and Rug Institute (CRI), and applicable standards of the Environmental Protection Agency (EPA).

C.4.1 EXEMPTIONS

http://www.biopreferred.gov/ http://www.sftool.gov/ http://www.calregs.com/

If cleaning products that meet the criteria above are (1) not reasonably available within a reasonable period of time;

(2) fail to meet the performance standards set forth in the specification or fail to meet the reasonable performance standards of GSA; or (3) are available only at an unreasonable price, only then can the custodial Contractor use other types of products. In these cases the Contractor shall continue to use, to the extent possible, the safest and most environmentally friendly products. Exemptions can be granted to the Contractor only by the CO or their designee.

C.4.2 PROOF OF COMPLIANCE

The Contractor must, at all times during the performance of this contract, maintain a cut sheet or other documentation of compliance with product purchasing activities as stated within this specification to include Section J, Exhibits 6, 7, and 9. The Contractor shall provide copies of such documentation to the CO or their designee upon request.

C.5 STANDARD SERVICES

C.5.1 INTERIOR SERVICES

The Contractor shall provide interior standard services for the work items listed below.

C.5.1.0 Performance Standards

The Contractor through innovation, technology, or other means shall perform the work in this contract to meet the quality and performance standards in this Section. Evaluations of the Contractors work shall be based on the standards in this Section and conducted in accordance with the Government’s ‘Quality Assurance Surveillance Plan

(QASP)’.

C.5.1.1 Floor Care

The Contractor shall provide a floor maintenance schedule to the CO or their designee in accordance with Section C.18 ‘Contractor Submittals/Deliverables Chart’.

Bare Floors: Floors, base moldings, and grout shall be clean and free of debris including but not limited to dirt, water streaks, mop marks, string, gum, tar, and other foreign matter. The floors shall maintain their natural luster and not have a dull appearance.

Wet mopping of bare floors shall be cleaned using disinfectant cleaner(s) with additional scrubbing, if necessary.

These floors shall be slip resistant. Surfaces, baseboards, and corners shall be clean and dry. Walls, baseboards, and other surfaces shall be free of splashing and markings from the equipment. There shall be no visible buildup of finish in corners or crevices.

Mops and cleaning rags shall be cleaned and sanitized before and after each day of use. Mops and cleaning rags used in restrooms including diapering areas in restrooms and Child Care centers) shall not be used to clean any other areas.

Asbestos Containing Building Material (ACBM) Floors: - Reserved

ADP/Data Center Floors: Damp mopping shall be the only method of wet cleaning for floors in Automated Data Processing (ADP)/Data Center spaces.

Asphalt Floors: Damp mopping shall be the only method of wet cleaning for floors containing asphalt material.

Granite and Marble Floors: All applicable floor areas shall be maintained in accordance with industry standards, and the standard identified in the Contractor’s ‘Quality Control Plan.’

Loading Dock Floors: - Reserved

Postal Floors: - Reserved

Stripping Floors: The old finish or wax shall be removed in accordance with standard commercial practices. Spots shall be eliminated. There shall be no evidence of gum, burns, scuffmarks, or wax build-up in corners or crevices.

UNDER NO CIRCUMSTANCES SHALL BURNISHING OR DRY STRIPPING METHODS BE USED ON ACBM

FLOORING.

Finishing Floors: Walls, baseboards, and other surfaces shall be free of finish residue and marks from equipment.

Floors shall be free of streaks, mop strand marks, and skipped areas. The applied finished area shall have a uniform luster.

Sealing Floors: Sealant must adhere to the floor. Floor areas must be evenly coated with a slip resistant seal.

Wood Floors: There shall be no water solutions used on wood flooring. There shall be no dry stripping methods used on wood flooring.

C.5.1.2 Carpets and Rugs

Extraction: Build-up spills and crusted materials shall be removed along with spots and smears. There shall be no areas of deterioration or fuzzing to the carpets and rugs as a result of harsh brushing or scrubbing. Cleaned areas of carpets and rugs shall be reasonably blended with surrounding carpets. The Contractor shall coordinate with the CO or their designee the times when carpet shall be cleaned. The carpet shall be dry before customers occupy the building on the next business day. The Contractor shall take measures to prevent the growth of mold. Moving of duplicating equipment, computer equipment, and similar types of electric and electronic equipment is to be coordinated with the CO or their designee and customer, as required, prior to cleaning of the carpet. Any furnishings moved are to be returned to their original positions.

Spot Cleaning: Carpet surfaces shall be free of removable spots, soiled traffic patterns, dirt, dust, debris, gum, and crusted materials.

Vacuuming: Carpet surfaces are to be free of dirt, dust, and other debris. Vacuuming shall be done at a frequency that will protect the integrity of the carpet and prolong wear. The Contractor shall utilize at a minimum HEPA vacuum cleaners that meet the requirements of the Carpet and Rug Institute’s ‘Seal of Approval/ Green Label Vacuum’ Program’.

C.5.1.3 Floor Mats and Runners - Reserved

C.5.1.4 Restrooms, Shower Rooms, Locker Rooms and Holding Cells

Cleaning: All areas shall be cleaned using a disinfectant cleaner. Fixtures shall maintain a high level of luster and be free of dust, mold, mildew, streaks, and encrustations. Partitions, doors, vents, sills, and walls shall be free of dust, dirt, bodily fluids and waste, and graffiti. Shower curtains shall be cleaned and free of mold and dirt.

Restrooms shall be free of discarded material and trash shall be emptied to prevent the containers from overflowing.

Dispensers: The Government shall provide dispensers. All dispensers shall be approved by the COR prior to installation. Installation shall be approved by the Government. The Contractor shall replenish supplies and fill dispensers as a standard service. The supplies for the provided dispensers shall be compatible with the dispenser’s manufacturer’s requirements. Supplies including dispenser construction and efficiency shall be consistent with the similar commercial facilities. Hand soaps shall not contain antibacterial agents except where required by Federal, State, local requirements and health codes. Monies collected from tampon and sanitary napkin dispensers shall be retained by the Contractor who shall provide and replenish the product at their expense.

Floors: The quality standard for providing standard service is the same as that described in Section C.5.1.1. ‘Floor Care.’

Receptacles: The Government shall provide receptacles. All dispensers shall be approved by the COR prior to installation. Installation shall be approved by the Government. The Contractor shall empty, clean, and sanitize the sanitary napkin and waste receptacles. Sanitary napkin disposal containers shall be lined with new receptacle bags. Disposal of waste shall be treated the same as Blood Borne Pathogens as specified in 29 CFR §1910.1030 (http://www.access.gpo.gov/nara/cfr/waisidx_06/29cfr1910a_06.html).

http://www.access.gpo.gov/nara/cfr/waisidx_06/29cfr1910a_06.html

C.5.1.5 Fixtures

Clean and Sanitize: All fixtures and surfaces (washbasins, urinals, modesty panels, toilets, shower stalls, etc.) shall be clean with no dust, spots, soiled substances, discoloration, mold, build-up, or excess moisture.

Drinking Fountains: All fountains shall be free of dirt, watermarks, and all other debris or encrustations. Drinking fountains shall be sanitized and present a lustrous appearance.

C.5.1.6 Surfaces

Horizontal Surfaces: All surfaces shall be free of dust, dirt, oil spots, or smudges. Cabinets and desks with papers, computers, and keyboards shall not be disturbed. Surfaces should be damp mopped or wiped with a germicidal cleaner. Contact time should be consistent with the manufacturer’s recommendations.

Metal, Brass and Woodwork: Surfaces (including corners, crevices, moldings, ledges, hand rails, grills, doors, door knobs, door frames, kick plates, etc.) shall be free of dust, streaks, spots, hand marks, oil, smudges, dirt, soiled substances, encrustation, and streaks.

Glass Cleaning: All glass, clear partitions, mirror surfaces, bookcases, and other glass (within approximately 70 inches of the floor) shall be clean and free of dirt, dust, streaks, smudges, watermarks, spots, grime, and shall not be cloudy. There shall be no water spots on the glass or adjacent fixtures and furniture.

C.5.1.7 Walls

All wall surfaces shall be free of smudges, marks, dirt, and spots. Cleaning shall not cause discoloration.

C.5.1.8 High Cleaning

High Surfaces: Surfaces above 70 inches shall be cleaned and free of dirt, dust, and cobwebs. Where glass is present, both sides shall be clean and free of streaks. Included in high cleaning is exposed piping. This does not include the removal of vents, tiles, or fixtures.

C.5.1.9 Dusting

Surfaces shall be dust free with a preference to using a micro-fiber or damp cloth, or backpack vacuum fitted with the appropriate dusting tool.

C.5.1.10 Trash, Wastebaskets and Ash Receptacles

All trash (including restrooms) shall be collected and removed to a location designated by the CO or their designee.

Trash containers shall be emptied and kept clean, odor-free, and free of dirt, dust, debris, residue, and spilled material. Plastic liners for all trash and debris containers shall not be torn, worn, or contain residue. All ash receptacles shall be free of dust, ashes, odors, tar, streaks, and tobacco residue.

The Contractor shall notify the CO or their designee of any item or material identified by the Environmental Protection Agency (EPA) and State and local regulatory agencies as hazardous waste, hazardous materials, or Universal Waste observed in the trash receptacles. Typical prohibited wastes include but are not limited to fluorescent light bulbs, thermostats, thermometers, most chemicals, and batteries as specified in 40 CFR § 260- 273.

C.5.1.11 Recyclables

The Contractor shall provide all labor, and the means to collect and transport recyclable materials from recycling bins and containers located throughout the building to storage and loading areas as designated by the CO or their designee and as described in Section 10.2.0 ‘Recycling’. To reduce the amount of material being disposed of in the landfills, the Contractor is required to compost, to the greatest extent possible.

C.5.1.12 Composting - Reserved

C.5.1.13 Elevators, Escalators and Stairways - Reserved

C.5.1.14 Plate Glass

All interior glass (to include glass over and in and vestibule doors, all plate glass around entrances, lobbies, and vestibules) shall be clean and free of dirt, grime, streaks, moisture, hand marks, and shall not be cloudy.

C.5.1.15 Window and Plate Glass Washing

Cleaning: Windows shall be clean, free of dirt, grime, streaks, moisture, and shall not be cloudy. Window sashes, sills, woodwork, and other surroundings of glass shall be wiped free of drippings and other watermarks. All windows shall be cleaned. Cleaning frequencies that are above standards shall be completed on a reimbursable basis to the Contractor. Cleanings of both sides of the windows shall be coordinated to maximize cost effective operations as directed by the CO or their designee. The Contractor shall comply with ANSI/IWCA I-14.1, and all Federal, State and local regulations.

C.5.1.16 Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings)

Dusting of Blinds and Coverings: All blinds, coverings, cord tapes, and valances shall be clean and free of dust and spots. Blinds and coverings that are not operating properly shall be reported to the CO or their designee for repair.

C.5.1.17 Fine Arts Collection - Reserved

C.5.1.18 Policing Inside Areas – Areas: All building areas shall be freee if trash abd other discarded materials.

C.5.1.19 Interior and Atrium Plants:- Reserved

C.5.1.20 Concessions (Cafeterias, Snack Bars and Vending Machine Areas)

Cleaning: All public areas (cafeteria furniture, seating areas, snack bars, and vending machine areas) shall be clean, sanitized, and free of spillages, food crumbs, spots, smudges, marks, and soil. Floors shall be maintained using the floor care standard requirements in this contract. Floors in serving and kitchen areas shall be cleaned only if open during the normal scheduled cleaning hours, except in Federally-equipped food service facilities. In Federally-equipped food service facilities the cleaning of kitchens and areas behind serving tables, and salad and soup bars is the responsibility of the Concessions Contractor.

C.5.1.21 Postal Space: - Reserved

C.5.1.22 Fitness Centers, Health Units and Laboratories - Reserved

C.5.2 EXTERIOR SERVICES – Reserved and are not part of this contract

C.5.3 SNOW AND ICE REMOVAL - Reserved

C.5.4 GROUNDS MAINTENANCE - Reserved

C.6 ABOVE STANDARD SERVICES - Reserved

C.7 SERVICE CALLS - Reserved

C.8 COMMUNICATION PLAN

The Contractor shall prepare and provide to the CO or their designee a communication plan, detailing how the Contractor plans on using technology (two-way digital communication) to communicate with GSA to receive and respond to service calls, emergencies, status of projects, etc. The plan shall be submitted as part of the bid package for the Government’s review and approval.

C.9 PROTECTION AND DAMAGE

The Contractor shall make reasonable efforts to assist the Government to prevent hazardous conditions and property damage. To the extent that relevant conditions or activities are noted but are not associated with the Contractor’s scope, the Contractor shall promptly report such conditions or activities to the CO or their designee, or to security personnel.

The Contractor shall protect Government’s property, buildings, materials, equipment, supplies, records and data that are within the Contractor’s control against unauthorized access, loss or damage.

The Contractor shall establish a system for on-site work force personnel to report potentially hazardous conditions in the building to the CO or their designee or other designated Government representatives, regardless of whether the condition is within the Contractor’s responsibility.

The Contractor and Contractor’s employees and subcontractors shall comply with the General Services Administration, Rules and Regulations Governing Public Buildings and Grounds (as posted in the building), and shall promptly report violations by employees, or as otherwise observed, to the CO or their designee, or security personnel.

C.10 SOLID WASTE/TRASH/RECYCLING MANAGEMENT – Reserved

C.10.1 SOLID WASTE/TRASH AUDITS- Reserved

C.10.1.1 Solid Waste/Trash Removal and Disposal

All solid waste/trash collected as a requirement of this contract shall be removed from the premises and transported to a solid waste/trash disposal facility that has been certified by the appropriate state agency responsible for solid waste/trash management or by the Environmental Protection Agency (EPA).

The custodial Contractor shall provide solid waste/trash removal and disposal services as described herein.

The Contractor shall collect and transport all solid waste/trash and debris to designated locations on the loading dock or other areas (holding areas) for removal from the premises. Holding areas for solid waste/trash accumulation shall be identified by the CO or their designee. If trash compactors are used at the building, the Contractor shall operate the compactor. The door is interlocked with the compactor and will not operate unless the door is closed. The custodial Contractor shall ensure that the appropriate Contractor personnel receive training in the safe and proper operation of the compactor.

The Contractor shall provide a sufficient number of waste removal containers to accommodate all trash generated between pick-up dates. The CO or their designee shall approve all container styles, types, and storage locations prior to placement. The Contractor shall be responsible for the delivery, maintenance, repair, cleanliness, labeling, and removal of storage containers and equipment throughout the contract period. The containers must be kept free of holes, pests, grease, oils, and odors, etc. The Contractor will report any pest infestation in or around the containers to the CO or their designee. All Contractor-supplied equipment and materials shall remain the property of the Contractor during and subsequent to the contract period.

The overflow of materials from containers and dumpsters shall be picked up from the ground and floor area used to collect and consolidate the materials. The Contractor shall remove all hydraulic fluids and oil spillages caused either by the collection vehicles, or released from containers at the designated centralized collection site (loading dock, etc.). Spill residue and clean-up materials shall be disposed of in accordance with the EPA, and State and local regulatory agency requirements.

The Contractor shall perform collection, removal, recycling and related activities in accordance with the strategies agreed upon by the Government and Contractor based on the solid waste/trash audit Final Report. See Section C.10 ’Solid Waste/Trash/Recycling Management’ for additional details. The Contractor is responsible for all costs of trash removal. The Contractor shall be responsible for loading containers onto collection vehicles.

C.10.1.2 Solid Waste/Trash Records and Reports

Reporting requirements are defined in Section C.11 ‘Environmental Reporting’.

C.10.1.3 Pick-ups on Call

Additional or special pick-ups of solid waste/trash may be required on an irregular basis. Pick-ups shall be accomplished within 24 hours of notification by the CO or their designee. Payment for these pick-ups shall be based on a price per pick-up.

C.10.2 RECYCLING

It is the intent of the Government to keep the maximum amount of materials from the landfills through aggressive recycling. To the extent practicable, both the Government and Contractors shall pursue Government and Contractor revenue sharing opportunities.

C.10.2.0 EXTENT OF WORK

The Contractor shall remove all hydraulic fluid and/or oil spillage caused either by the collection vehicles, or released from containers at the designated centralized collection site (loading dock, etc.). Sorbent use for cleanup shall contain post consumer recycle content minimum as required. The minimum depends on the type of sorbent used: see the EPA/CGP website for details. Spill residue and clean-up materials shall be disposed of in accordance with the Environmental Protection Agency (EPA), and State and local regulatory requirements.

Unless specifically contracted to recycle items or material identified by the EPA and State and local regulatory agencies as hazardous waste, hazardous materials, or Universal Waste, the Contractor shall not collect these items. Typical prohibited wastes include but are not limited to fluorescent light bulbs, thermostats, thermometers, most chemicals, and batteries. Electronic equipment, such as computers shall, not be discarded in the recycle bins. The Contractor shall notify the CO or their designee of any prohibited or unauthorized items observed in the trash or recycling receptacles.

The Contractor shall furnish all necessary labor and supervision to provide recycling services as described herein.

All recyclable materials shall be collected for removal from the premises. Overflow of materials from containers shall be picked up from the floor of the area used to collect and consolidate the materials.

Arrange for the removal of recyclables from the premises. Be responsible for all fees, if any, associated with recycling.

Remove all recyclable materials to a storage area designated by the CO or their designee. Recyclable materials may be found in

Central recycling bins and containers (located in common areas such as hallways, break rooms, conference rooms, snack bars, cafeteria and/or restrooms, etc.)

Desk side recycling bins and containers.

Both.

-Place recyclable materials in containers, dumpsters, or compactors…