EOP OA HCM RFI - Spreadsheet.xlsx
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- Request for Information Federal contract opportunity
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- Issued by
- Executive Office of the President
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| File | Type | Posted |
|---|---|---|
| RFI EOP HCM.docx | DOCX document |
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General Information
| # | Overview and Background |
| OV1 | The Executive Office of the President, Office of Administration, Human Resource department has the responsibility to administer and provide human resources services across the entirety of approximately 12 components and three entities that constitute the Executive Office of the President, encompassing around 5,000 employees, contractors, interns, and other government employees. |
| OV2 | The HR department within OA is committed to recruiting, retaining, and developing extraordinary civil servants who are dedicated to providing incomparable services for the President of the United States and the Administration. In order to do this, HR is improving its processes around Human Capital management and working to acquire a technology solution that allows for streamlined workflows that automate processes related to onboarding; background checks and clearances; identity and access management; permission granting; asset issuance and tracking; off-boarding; reporting; performance metrics; employee self-service; and more. As such, HR is looking for a Human Capital Management (HCM) solution that will function as the core operational tool for the HR team, while also integrating with existing third-party systems including those used for recruitment, payroll, timekeeping, benefits management, and Personal Identity Verification issuance, which will continue to be used by OA. |
| # | Response Guidance |
| RG1 | This response template contains two tabs; one for general information and the second for detailed responses to the RFI. Please provide your responses in the space provided. If your response warrants it, you may append supplemental documentation to further explain. If there are specific references within these supplemental materials that address specific questions, please be sure to indicate them in your response in the space provided (column D) . Do not change the format, layout, or design of this template. |
| RG2 | Please provide your responses (A1, A2, A3...) to match the question numbers (Q1, Q2, Q3..., respectively). |
| RG3 | RFI Written Reponses Due: June XX, 2020 at 12:00 Eastern |
| RG4 | Page limits: Respondents are requested to be brief and concise. There is no page limit to the responses to the questions posed in Section 3, other than the technical character limitations of the Excel cell and the two-page summary of the respondent’s organization/team. |
| RG5 | Format: Please provide one complete electronic copy of your response to the RFI in a searchable format to the Point of Contact listed below. The Excel-formatted template is the required submission method. |
| RG6 | Questions: Questions regarding this RFI should be in writing and e-mailed to the Point of Contact listed below. Respondents are encouraged to submit any questions to the Point of Contact below prior to June XX, 2020. |
| RG7 | Point of Contact: |
Contracting Officer:
Executive Office of the President Office of Administration Office of the Chief Financial Officer Procurement and Contract Management Division ATTN: Karen Wilson, Contracting Officer Telephone: (202) 395-7671 Email: karen.s.wilson@oa.eop.gov RG8 OA reserves the right to modify the due date.
Questions
| # | Question | # | Response | Supporting references | |
| Point of Contact Information (name, address, phone number and e-mail address) | |||||
| Please provide a summary for your organization or team (no more than 2 pages). You may attach this as a separate file. | |||||
| # | Question | # | Response | Supporting references | |
| Q1. | Modularity and Configuration. Please describe the modularity of the solution platform, relative to the major functions of a Human Resource/Capital Management Solution. What kinds of plugins/modules/components are provided that offer rapid functionality, specific to the functional areas above? How does this modularity enhance or improve the functions and capabilities of the overall system? Is the solution considered ready "out-of-the-box" or does configuration/customization/coding need to be performed? What is considered a customization vs. configuration vs. coding within the platform? | A1. | |||
| Q2. | HR Functions. What are the major functions of Human Resource Management that the system covers out-of-the-box or through modular add-ons to the platform (e.g., recruitment, onboarding, time keeping, position descriptions, classification/salary, employee and labor relations, EEO, performance management, time and attendance, etc.)? | A2. | |||
| Q3. | Background Checks / Clearances. How does the system satisfy the need to perform and manage the process of background checks and clearances of Federal employees? Please describe how the process and its associated data are managed and reported. | A3. | |||
| Q4. | Workflow. Please describe how the system supports workflows, processes, and approval management. Please explain how workflows in the system route information through various stakeholders of the system. Specifically explain how an onboarding workflow would operate (inclusive of candidate information capture/recruitment, background checks, permission granting, asset issuance, mandatory training, etc.) | A4. | Q1. | ||
| Q5. | Integration. Please describe how the platform integrates with other third-party applications inclusive of methods. Please provide a list of third-party applications that have successfully integrated with the platform. Can the platform be used to trigger and manage an integrated workflow (e.g., onboarding) across multiple standalone systems (e.g., background check, drug screening, mandatory training scheduling)? | A5. | Q2. | ||
| Q6. | Physical Access Control / Management Systems. Please describe how the platform can manage or integrate with physical access control/management systems through the addition or removal of access privileges to buildings, rooms, or spaces for individuals within the HCM solution. | A6. | Q3. | ||
| Q7. | Asset Issuance. Can the system or platform be used to track the issuance of assets or controlled items to a specific individual? | A7. | Q4. | ||
| Q8. | Reporting/Dashboards. Please provide descriptions of a sample of HR-specific dashboards within the system, preferably specific to onboarding or off-boarding of staff. Please describe and provide examples of how canned (pre-defined) as well as ad hoc reporting would be performed in your system. | A8. | Q5. | ||
| Q9. | System Architecture. Please describe the technical system architecture of the solution. Does your company have the capability to provide both on-premise as well as off-premise solutions? If so, how do the solutions differ? What minimum hardware and software requirements should the EOP consider? Describe any security controls in this architecture, including whether or not including any security frameworks apply to the product for continuous authorization to operate. | A9. | Q6. | ||
| Q10. | Self-Service. Please describe how the system or platform can provide self-service capabilities to its users. Please describe typical interactions users would have with the system in order to resolve questions, issues, or perform transactions, themselves. | A10. | Q7. | ||
| Q11. | Pricing / Licensing. How is the platform licensed or priced? Is there separate licensing for hardware and software? How are licenses defined (e.g., named users, concurrent, or measured other ways)? How does licensing scale if users of the system scale? How does it scale if the number of employees being serviced by the system scale? Is the solution sold directly to customers or through resellers? What other key factors affect price? | A11. | Q8. | ||
| Q12. | Support/Training/Certifications. What options for customer support, training, or platform certifications are available? | A12. | Q9. | ||
| Q13. | Proposal. What obstacles, challenges, or major risks would need to be addressed in an RFP in order for companies to provide a proposal to the business need articulated? | A13. | Q9.Q10. | ||
| Q14. | Considerations. What are commercial best practices for implementation the solution(s) specified? What ancillary services should be considered for inclusion? | A14. | Q10.Q11. | ||
| Q11.Q12. | |||||
| Q13. | |||||
| Q12.Q14. |
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