ISE_Phase_I_Solicitation_FINAL_as_AMENDED.doc

Integrated Student Experience

Solicitation Number: ED-FSA-13-R-0013

Phase 1

U.S. Department of Education Office of Federal Student Aid Phase I – Solicitation #ED-FSA-13-R-0013 Integrated Student Experience (ISE) 1.0 General Description of Scope/Purpose The U.S. Department of Education (Department), Office of Federal Student Aid (FSA), is conducting Phase I of a two-phase solicitation in accordance with the procedures in the Department of Education Acquisition Regulation (EDAR) Subpart 3415.302-70. This procurement will be set aside for small businesses under FAR Part 19 and acquired using procedures provided under FAR Part 12.

1.1 Type of Contract

The Government intends to award a single, firm, fixed price, Indefinite Delivery/Indefinite Quantity (IDIQ) award under NAICS code 541511. The award will consist of a five year ordering period. A contract will not be awarded as a result of this solicitation.

1.2 Current Need / Scope Federal Student aid requires contractor support for the operation, maintenance and enhancement of the Integrated Student Experience website (studentaid.gov) and its mobile and social media application(s).

2.0 Basis On Which Potential Sources Are To Be Selected To Submit Offers In Phase The following constitutes the evaluation factors on which offerors will be selected for consideration for Phase II of the procurement pursuant EDAR 3415.302–70 Two-phase source selection. Failure to meet the Go-No Go Factors will result in removal from further consideration for selection for Phase II.

2.1 Go/No-Go Factor

(1) Small Business under NAICS Code 541511 (Go/ No Go Factor 1)

(2) CMMI Level III or Higher Certification (Go/ No Go Factor 2) 2.2 Additional Factors (3) Successful past performance and experience in the operations, maintenance and enhancement of Drupal driven websites and using Responsive Website Design of similar size, scope and complexity of the Integrated Student Experience.

(4) Total estimated price to perform operations and maintenance on the current website (Studentaid.gov). Estimated price will be evaluated for realism and contractor’s assumptions will be factored into the evaluation. Final pricing will be established in Phase II.

3.0 Content of Offers The Government will evaluate Offer’s proposal submission based on the following:

(1) Small Business Set Aside – This is a small business set aside under NAICS code is 541511 – Custom Computer Programming Services. Update your organization’s Representations and Certifications (Either reference that your organization’s System for Award Management (SAM) entity record has been updated at www.sam.gov/) by the closing date of the solicitation or complete and submit FAR 52.212-3, Offeror Representations and Certifications—Commercial Items (April 2012) at https://www.acquisition.gov/far/current/html/52_212_213.html#wp1179194).

(2) CMMI Level III or Higher - The Offeror (Prime Contractor) must provide a copy of their company’s certification. The certification will be verified. Certification shall not exceed one page.

(3) Past Performance and Experience - The Offeror’s past performance and experience in operations, maintenance and systems enhancements shall be presented via a narrative submission. The Offeror must submit 3 recent performance references (within the last 3-years) of similar scope, size and complexity of the scope/current need of ISE. At least two references should pertain to Drupal driven websites and should document responsive website design experience. If partnering or subcontracting, the Primary Contractor must have at least one reference with a Drupal driven website and responsive design. Past Performance and Experience shall not exceed 6 pages total.

At a minimum, the narrative must include:

a. Customer Agency/Company:

b. Customer Contact Name/Address / Phone and email)

c. Contract Number:

d. Contract Type:

e. Competitive or Non-competitively Awarded

f. NAICS

g. Dates of Performance:

h. Contract Value: Ceiling/Obligated

i. Description of website and services provided (e.g., design, maintenance, etc.) including the website address and, if applicable, any required password

j. Relationship between the past performance/experience and the current need / scope of ISE with an emphasis on the use of Drupal, mobile responsive website design and development, and new media maintenance.

(4) Provide a price estimate for the current operations and maintenance of StudentAid.gov for a Five Year Ordering Period. Pricing information must be submitted in the following format:

Base Ordering Period:

Ordering Period 1:

Ordering Period 2:

Ordering Period 3:

Ordering Period 4:

GRAND TOTAL

CLIN 0001 is the proposed price for current operations and maintenance of Studentaid.gov (ISE). Offerors may propose the number of months required for transition of ISE from the Government to the contractor in estimated quantity for CLIN 0001A - Transition. The remainder of the table is the price for operation and maintenance for each ordering period. The Quantity and Monthly Price must equal the Total Price. The Total Price for all five years must equal the Grand Total. Offerors must include an explanation of how the price was derived and any assumptions. The completed Table and Explanation shall not exceed 2 pages.

4.0 Additional Information

4.1 Two-Phase Solicitation Process In accordance with EDAR 3415.302–70 Two-phase source selection, only offerors selected in Phase I of this two-phase solicitation process will be provided a copy of the solicitation amendment for Phase II, and only those offerors selected in Phase I will be permitted to submit an offer in Phase II. Selection in Phase I of this solicitation does not constitute, nor guarantee, a contract award.

4.2 Offer Submission Methods Offers shall be submitted using the following method only:

Electronic mail (E-mail). E-mail offers should be sent to Pennie Summers, Contracting Officer, pennie.summers@ed.gov with a copy to the Contract Specialists: Todd Anthony, todd.anthony@ed.gov and Marlon Holland, marlon.holland@ed.gov with a subject line that reads, “Phase I Submission – Integrated Student Experience”. All offers shall be included as attachments formatted using Adobe PDF format with a duplicate copy compatible with Microsoft Word or Microsoft Excel.

4.3 Page Limitations An offeror’s submission for Phase I of this solicitation process may not exceed nine (9) pages total.

Offerors may include a table of contents, and a single title page, which will not count against the page limitations. Any page size up to 8 ½” x 11” (or metric equivalent) will be considered a single page. Printing on two sides of a single page will be considered as two pages. Offerors may include pages larger than 8 ½” x 11”, however such pages will count as two or more pages, rounding up to the next increment of 8 ½” x 11”. Font sizes for text portions of the technical proposal should not be less than Times New Roman, 12 point or approximate equivalent. The font size restriction does not apply to small text in charts or similar presentations. Margins should be kept at 1” on all four sides of the page. In the event that the page limitation stated herein is exceeded, the Government reserves the right to evaluate only the first number of pages up to the page limit, or what the Governments deems to be the equivalent of the first number of pages up to the page limit.

4.4 Submission Deadline Offers should be received no later than 12:00PM (Noon) EDT on March 13, 2013. The time of receipt is considered to be the time in which the e-mail is received at the initial point of entry to the Department’s infrastructure.

4.5.1 Attachments

(1) DRAFT Statement of Objectives (SOO) for Task Order 1

(2) Technical Architecture

(3) FSA Digital Style Guide