DRAFT PWS Mess Attendant.pdf

DRAFT

Mess Attendant Services

PERFORMANCE WORK STATEMENT (PWS)

Current as of: 7 March 2025

23d Contracting Squadron

Moody Air Force Base, Georgia

TABLE OF CONTENTS

Paragraph Title Page

1.0 Description of Services 4

1.1 General

Introduction Operational Requirements and Specific Tasks Organizational Conflict of Interest (OCI) Transition Plan

1.2 1.3 1.4 1.5

2.0 Services Summary 12

3.0 Government Furnished Property and Services 14

3.1 Services

3.2 Facilities

3.3 Equipment

3.4 Additional Services

3.5 Publications

4.0 Contractor Furnished Material and Services 19

4.1 Equipment

4.2 Materials

4.3 Services

5.0 General Information 20

5.1 T1 Investigation

5.2 Pass and Identification

5.3 Antiterrorism (AT) Level 1 training for Contractors

5.4 5.5 5.6 5.7 5.8 5.9 5.10

Security Requirements Safety Requirements Hours of Operation Federal Holidays Records Management/CUI Essential Contractor Services during crisis Government Performance During Labor Stikes

6.0 Contractor Personnel and Quality Control 26

6.1 Contractor Manager

6.2 Contractor Personnel

6.3 Contractor Quality Control

6.4 Government Quality Assurance

6.5 Re-Performance

6.6 Training Requirement

7.0 Appendices 31

Appendix A: Definitions Appendix B: Estimated Workload Data Appendix C: Georgia Pines Floor Plan Appendix D: Contractor Furnished Equipment/Property Appendix E: On-site Equipment Listing Appendix F: Uniform Requirements Standards Listing Appendix G: Corrective Action Report (CAR)

MESS ATTENDANT AND FOOD SERVICES

PERFORMANCE WORK STATEMENT

DRAFT

1. DESCRIPTION OF SERVICES.

1.1. General. The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and services necessary to perform Mess Attendant and Food Services at

Moody AFB, GA, as defined in this Performance Work Statement (PWS), except where specified as Government-furnished equipment, facilities, materials, property, and services.

1.1.1. The Contractor shall perform to the standards in this contract and conform to the professional standards identified in this contract and shall follow all applicable instructions and directives as identified in this PWS.

1.1.2. Contractor tasks include but are not limited to the following: cleaning facilities, equipment, dining areas, and utensils; serving meals; replenishing foods; and performing cashier services. Upon initiation of contingency clause operations, perform all required tasks, including cooking, replenishing food, and preparing vegetables and fruits for the salad bar to ensure continued serving. The estimated quantities of work are listed in

Appendix B, Estimated Workload Data.

1.1.3. The Contractor shall submit reports and documentation as identified throughout this

PWS. Requests for such reports and documentation and responses shall be coordinated through the Government point of contact. The Contractor shall comply with the Golden

Eagle Standards and Hennessey Checklist (AF Form 1038); the checklist will be kept in the manager’s front office.

1.2. Introduction. The Moody AFB Appropriated Fund Food Service Operation consists of a main dining facility (DFAC) (Georgia Pines Dining Facility). The main DFAC provides full meal service and meets the nutritional needs of Department of Defense (DoD) personnel who frequent the facility. The Georgia Pines Dining Facility will also provide boxed meals for passengers and crews in support of flying missions and to customers requesting them in support of ground operations on a twenty-four-(24)-hour basis.

1.2.1. Customer Eligibility. The primary customer at the DFAC is Essential Station Messing

(ESM) recipients. These are military personnel who are allotted rations in Government facilities at the expense of the Government. Secondary customers are military personnel who wish to and are granted permission to dine in the facility at their expense.

Organizations such as local Boy Scout Troops and local Reserve Officer Training Corps

(high school, as well as college) occasionally dine in the DFAC upon permission from the

Installation Commander. The Installation Commander may authorize dependents and guests to occasionally dine in the DFAC. Cashiers will refer to the military shift leader or the DFAC manager to verify customer eligibility when in doubt. The Contractor will ensure only authorized individuals are served in accordance with (IAW) Department of the Air Force Manual, Appropriated Fund (APF) Food Service Program Management, all chapters, and the Cashier Book (operating instructions).

1.3. Operational Requirements and Specific Tasks.

1.3.1. Table Service. Clean and sanitize dining room tables, chairs, or benches at a rate sufficient to ensure availability to customers. Replenish dining table items (napkins, salt, pepper, condiments, etc.) so that they are available to all patrons without waiting. Remove any remaining trash and items left by customers on the tables or in the dining areas.

1.3.2. Guest Flow Rate. The Contractor shall provide sufficient personnel to ensure that patrons can be served at the rate of five (5) guests per minute on the main serving line and three (3) guests per minute on the short-order serving line or breakfast.

1.3.3. Set-up of Food. The Contractor shall setup and refill all customers’ self-serve items

(ice machine, milk, juice, cereal, chips, bread, coffee, condiments, set-up pastry online, etc.) in the serving line area.

1.3.4. Cashier Services. The contractor shall ensure at least one (1) employee is fully dedicated to cashiers’ duties IAW Air Force Manual (AFMAN) 34-239 Food Service

Program Management, Chapters 1-3 and 8.

1.3.4.1. The Contractor shall perform cashier duties for each meal to maintain a flow rate of guests to correspond with serving line flow rates specified in this contract.

The contractor shall turn in funds and operate the Point of Sales (cash register system) provided by the Government. Use the Government-provided AF Form 79

(Headcount Record) to record attendance at each meal when required by the Food

Service Manager. The Cashier shall check the identification cards of all personnel to validate authorization. ESM Customers will present their ID cards to verify their entitlements. Cashiers shall get permission from the military shift leader or the

DFAC manager to allow guests without ID cards to dine in the facilities. Cashiers shall issue each customer a receipt after being rung up at the register. Cashier shall be in place and ready to assume duties fifteen (15) minutes prior to opening.

Cashiers shall count their money in a secure area before and after the meal. The contractor will receive an initial distribution of funds using a DD Form 1081, Statement of Agent Officer’s Account, and sign/maintain an AF Form 1305, Receipt for Transfer of Cash and Vouchers, to transfer any funds between the Authorized

Agent and any cashier. The contractor is responsible for the amount of funds provided and shall return the funds at the end of the contract period. Any funds missing shall be reimbursed by the contractor.

1.3.4.2. The Contractor shall turn in all receipts for verification after each Dining

Facility Operating day to the Food Service Accountant (FSA). He/she shall collect receipts daily. The FSA will collect the deposit weekly. The Contractor shall account for any cash overages with cash receipts and reimburse the Government for cash shortages.

1.3.5. Box Meals. The Contractor shall make up boxes or containers, assemble, and pack the meal components for pickup by others in the time constraints as specified on the order form. Contractor shall use commercial carryout containers provided by the government.

A 72-hour notice is required for box meal orders.

1.3.6. Mess/Food Attendant Services – Contingency

1.3.6.1. Contingency/Emergency Services. Operations may increase workload, to include the “Continuation of Essential Contractor Services During Crisis”.

Contractor shall provide service during military exercises (for example, accident and rescue operations, civil disturbances, weather warnings, and base alerts), natural disasters, and other contingency operations. The number of operations varies but can be reasonably predicted from history. The Contractor shall respond to

Operational/Readiness Exercises or Inspections (ORE/ORI), military exercises, or actual emergencies or natural disasters during an average year. Serving hours under this provision may be increased and may be implemented as directed by the

Contracting Officer at any time as required to meet military mission requirements.

1.3.6.2. Contingency Workload for Contract Cooks. In special and emergency situations, including, but not limited to, mobilization and surge requirements, the

Contracting Officer may direct the contractor to provide cooks, in addition to attendant personnel to perform food preparation duties.

1.3.6.3. Military Replacements. The Government will provide the Contractor a minimum of three (3) days advance notice to replace a specified number of military cooks, salad preparation, and line servers. The ratio for backfill is one contractor for every three military needing replacement. The Government will provide the expected duration of the requirement. This does not imply a reduction of expected services. The Contractor shall provide qualified chefs to prepare food in accordance with AF cooking guidelines listed in paragraph 3.5.3

1.3.6.4. Cook I. The Contractor shall accomplish the food preparation tasks IAW the

Air Force recipe cards and serve in standard portions. The Contractor shall provide cooks who are qualified to perform the cook duties as specified in Career Field

Education Training, paragraph 10.5.4., regarding food service experience only.

Contractor cooks’ qualifications shall be equivalent to the “3F151” skill level and have a minimum of two (2) years of food service cooking/baking experience and are qualified to perform the cooks’ duties as outlined in this PWS.

1.3.6.5. As soon as the government is notified of contingency workload requirements, the contractor will be notified, but no less than three (3) days prior to contingency

CLIN activation. A two-week notice will be provided for contingency CLIN deactivation.

1.3.6.6. Line servers shall be in place and ready to assume duties fifteen (15) minutes prior to opening.

1.3.6.7. When the Government perceives that the mission accomplishment is in danger of failure, the Government may choose to activate contingency requirements.

1.3.6.8. The Government will not exercise any supervision or control over the contractor’s employees performing under this contract. Such employees shall be accountable, not to the Government, but solely to the Contractor, who in turn is accountable/ responsible to the Government.

1.3.6.9. Food Preparation. The Contractor shall setup, prepare sandwiches, and serve sandwiches from the sandwich/deli bar. The Contractor shall prepare vegetables, fruit, and food items for use in the salad bar and prepared salads. Ensure that vegetables are properly cleaned, cut, and stored to maintain freshness. Specialty salads shall be prepared IAW Food Service Production Log (or computer-generated form) and Air Force Automated Recipe Service.

1.3.6.10. When contingency services are authorized, a copy of the schedule shall be provided to DFAC Management and the COR for verification and to ensure sufficient manpower.

1.3.6.11. Service of Food. The Contractor and military personnel shall serve food in standard portions, as listed on the Food Service Production Log (or computer-generated form) (portion size column), and the Air Force Automated Recipe

Service, unless smaller portions are requested by the patron. The Contractor shall move full-serving containers (pans, trays, etc.) to serving lines; replenish, replace, or remove containers. Perform standard cross-panning procedures; maintain proper temperature on serving lines. The Contractor shall set-up and clos-down the serving line IAW Food Service Production Log (or computer-generated form).

1.3.6.12. Services of Food. The Contractor shall unload the OZZI Machine when full of used containers. The Contractor will clean dirty reusable containers with the Clipper and replace them inside the OZZI Machine. Additionally, the Contractor will clean the recipient as needed.

1.3.7. Other Duties.

1.3.7.1. Clean, Sanitize, and Air-Dry dishes, pots, pans, safety floor mats, and equipment in the kitchen serving line area, self-service area, and dining areas IAW the

U.S. Department of Health & Human Services FDA Food Code , and local policy/regulations as required by Military Public Health. Contractor shall provide a cleaning schedule to include all cleaning and sanitation of equipment and facilities. All cooking/prepping equipment shall be cleaned after each use. Schedule shall reflect frequency of cleaning and method to accomplish the cleaning. Cleaning schedule, frequency, and method shall be included as part of the Quality Control Plan required by this PWS.

1.3.7.2. Menu Boards. Post and maintain all serving area menu boards. Update menus and prices from the computer located in the training office for all meals during the day, prior to the start of each meal. Menu and price changes will be posted no later than the start of the meal service.

1.3.7.3. Subsistence and Material Handling. The Contractor may assist with putting stock in the stockroom upon receipt using First-In-First-Out

(FIFO): perishables within thirty (30) minutes, and non-perishables within one hour. Put away expendable supplies upon arrival of the delivery when notified by a military/civilian representative.

1.3.7.4. Sanitation Requirements. The Contractor shall comply with all

Federal and Air Force- mandated sanitation requirements. The Contractor shall comply with all AFI 48- 116, Food Protection Program, all chapters, in conjunction with the Food Code. The Contractor shall provide documentation to the COR that each employee has been medically cleared to work in a Food

Operations at a minimum of one week prior to starting work (TB tests).

1.3.7.5. Housekeeping Services. The Contractor shall ensure at least one

(1) employee is fully dedicated to housekeeping tasks and provide basic housekeeping service in the foodservice facility at a frequency to maintain a clean and sanitary interior and exterior appearance. The Contractor shall provide all equipment and supplies necessary to maintain an acceptable level of appearance. The Contractor shall clean up those areas that immediately affect customer service, to include the appearance of the dining hall.

1.3.7.6. Interior Housekeeping Services

1.3.7.6.1.1. Floor Cleaning/Furniture Cleaning. Clean

floors/drains/carpets so that no visible dirt or dust remains on floors, walls, floor mats, or runners, in corners, behind/over doors, or under furniture and equipment. Do not place chairs on tables at any time. Deep carpet cleaning will be accomplished every quarter in both dining areas, especially in heavy-soiled/high-traffic areas. Tile floors shall be buffed and cleaned every quarter. Dining room tables, chairs, and booths should be cleaned after each meal to remove food debris. Clean all table legs and booth baseboards at least once a week. Dust blinds and fixtures.

1.3.7.6.1.2. Spot Floor Cleaning. Spot clean floors to remove food spills and debris immediately to promote a clean and safe working environment. Caution signs shall be posted on wet floors and removed immediately once the floor has dried.

1.3.7.6.1.3. Lavatories. Shall be cleaned after each meal; spot check lavatories hourly (during mealtimes) to ensure tidiness and supplies are available. Clean toilets, urinals, wash basins, slop sinks, and partitions with a germicidal detergent solution. Descale toilets and urinals as required. Proper cleaning shall include removing all deposits, stains, and foreign matter, including those under fixture edges, lips, and on all exposed surfaces. Cleaning supplies will be removed immediately following completion of cleaning.

1.3.7.6.1.4. Other Housekeeping Tasks. Replace all burned-out energy efficient light bulbs and fluorescent tubes at or below 10 feet, inside and outside the assigned facility. Only replace before and after the meal with Government-supplied bulbs and tubes. The Contractor shall be responsible for keeping their work area clean, neat, and in order.

1.3.7.6.2. Exterior Housekeeping Services. The contractor shall clean the grounds around the facility. See Appendix C, for “Work Area

Layout for The Georgia Pines”. Contractor personnel shall: Sweep and clean in and around entrances, exits, and sidewalks as required, always maintaining a neat and clean facility appearance. Cleaning includes removing all paper, trash, and cigarette butts from the area. Clean all outside picnic tables 50 feet or less from the facility if necessary. Clean designated parking spots during Distinguished Visitor Visits; these areas should be swept and cleaned of debris. Weather, traffic, or other conditions may demand additional cleaning or maintenance to ensure the grounds are clean and orderly.

1.3.7.7. Visits by Non-base Personnel. VIPs, Management

Assistance Teams, Commander’s Annual Facility Inspection Teams, and other operational commitments shall require additional Contractor support in such areas as special table set-up, rearranging the dining room, using special dishware, clean-up and tear-down of table settings, sanitation, and general facility appearance as determined by the Food Service Manager or the Facility Manager. Schedules for VIPs and inspection team visits will be provided at least three (3) working days before the date of the event.

Short notice visits are an exception. The Contractor will be notified as soon as the DFAC Manager is informed.

1.3.7.8. Civic Groups. Civic groups are authorized to use the DFAC upon permission from the Installation Commander. Group visits normally occur May through August. High School ROTC units, Scout Packs, and

Troop Support units will occasionally host local or visiting personnel

,usually in groups of fifty (50) people or less.

1.3.7.9. Special Functions. The Contractor shall decorate the DFAC with Government- provided decorative materials for holidays and special occasions. This will include, but is not limited to, decorating the entryways to the dining facilities, the dining areas, and the serving line areas.

Schedules for special function visits will be provided at least three working days before the date of the event. However, there will be exceptions due to short/no notice visits. The Contactor will be notified as soon as the DFAC

Manager is informed.

1.4 Organizational Conflict of Interest (OCI): Contractor and Subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart

9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the

OCI.

1.5 Transition Plan.

1.5.7.Phase-In. The Contractor shall provide a complete phase-in plan to ensure a smooth transition in the change of work effort. The plan shall be submitted to the CO at the pre-performance conference.

1.5.8.Phase-Out. If there is a change in Contractor or if the operation reverts to in-house, the incumbent Contractor shall provide familiarization to the Government or the follow-on

Contractor to permit an orderly change over. Regarding the successor contractor’s access to incumbent employees, a recruitment notice may be placed in each facility.

2. SERVICES SUMMARY (SS). The purpose of this paragraph is to state the performance objectives and identify the performance thresholds/standards to determine the overall effectiveness of services delivered to the Government. The SS will be used in evaluating

Contractor performance.

Performance Objective

PWS Paragraph

Performance Threshold(s)

SS-1

Prepare food IAW recipe cards and production log.

1.3.3.1.1.1 95% of menu items/meal period.

SS-2

Comply with sanitation requirements of the Food

Code. State and Local laws/regulations, which result in a satisfactory or better rating in health inspections.

1.3.4.1

1.3.4.4

100% of the time.

SS-3

Satisfy facility manager and guests in reference to timeliness of service and courteousness of employees

4.6.12.1. No more than 3 valid complaints per

month.

SS-4

Reconcile cash-drawer with

P.O.S. reports and ensure cash is properly turned in on time.

1.3.1.4 (Inclusive) 100% of deposits per month.

SS-5

Maintain the interior and exterior of the Dining

Facility in a clean and sanitary condition.

1.3.4.5.1 (Inclusive)

1.3.4.5.2

No more than 2 valid complaints per month.

SS-6

Provide cooks/food servers to ensure there is no impact on food service operations during contingency operations.

1.3.3 (Inclusive) 100% of the time.

SS-7

Establish and maintain a

Quality Control Program with an inspection system that will assure all aspects of the functional areas.

4.2 (Inclusive) 100% of the time.

SS-8

Put away stock in storeroom upon receipt.

1.3.4.3 100% of the time.

SS-9

Set-up and close- down serving line.

1.3.3.1.1.1

1.3.3.2.

100% of the time.

SS-10

Clear, Clean, Sanitize dining room tables.

1.3.1.1 100% of the time.

SS-11

Maintain employee training records

4.11 (Inclusive) 95% of the time.

SS-12

Employee uniforms and nametags acceptable with

PWS requirements

3.3.2.7

Appendix F

100% of the time.

SS-13

Manage Personnel.

4.1. (Inclusive) 100% of personnel.

SS-14

Clean and sanitize all dishes, pots, pans, and food contact surfaces.

1.3.4.1 100% of the time.

3. Government Furnished Property and Services.

3.1. Services The Government will provide the following equipment, facilities, materials, property services, technical order, publications, and forms. If facilities, equipment, materials, or services are not listed as available, Government provided or Government-shared, they shall be Contractor-furnished.

3.2. Facilities The Government will furnish the following facility: Building 571

(27,925 sq. ft.), 7255 Robins Road, Moody AFB GA.

3.3. Equipment. See Appendix D.

3.3.1. Equipment Inventory. An inventory of Government provided equipment shall be accomplished not later than five days after the start of the contract, within ten days of the start of any option period, and not later than ten days before completion of the contract period

(including any option periods). The Contractor and CORs shall conduct a joint inventory of all Government-provided equipment, and the Contractor shall sign a receipt for all equipment provided by the

Government. Items of equipment missing or not in working order shall be recorded, and the Contracting Officer (CO) notified in writing. The

Contractor and the COR will jointly determine the working order and condition of all equipment and document their findings on the inventory. In the event of a disagreement between the Contractor and the COR on the working order and condition of equipment, the disagreement shall be referred to the CO for resolution.

3.3.2. Obtaining Replacement of Government-Provided Equipment. The

Contractor’s request for replacement of Government-provided equipment shall be made directly to the COR for processing. Such requests shall specify the reason for the replacement request.

3.3.3. Equipment Accountability. The Contractor shall be liable for loss or damage to Government-provided property and equipment beyond fair wear and tear IAW the clause of the contract. The Contractor shall report all lost, damaged, or destroyed Government- furnished equipment to the CO within seventy-two (72) hours of discovery. In the case of loss or damage beyond economical repair to property and equipment, the CO shall determine the amount of the Contractor’s liability.

3.3.4. Equipment Turn-In. The Contractor shall coordinate any equipment to be submitted to the Defense Reutilization Marketing Organization

(DRMO) with the COR and CO.

3.4 Additional Services

3.4.1 Telephone Service. The use of Government-supplied telephones is provided solely for official Government business and shall not be used to transact personal business by the Contractor or his/her employees. The

Contractor shall contact the COR for repair service. The Government will not be responsible for charges for long-distance telephone calls made or accepted by Contractor personnel.

3.4.2 Telephone Service (Commercial). The Contractor shall furnish his or her own commercial telephone line; he/she shall work through the 23rd

Communications Squadron, Moody AFB, to establish this line, if necessary. All communications with DoD organizations are subject to communications security (COMSEC) review. Contractor personnel shall be aware that telephone communications networks are continually subject to interception by unfriendly intelligence organizations. The DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, civilian Contractor personnel are advised that time they place a call to, or receive a call from, a USAF organization, they are subject to COMSEC procedures. The Contractor shall assume the responsibility for ensuring wide and frequent dissemination of the above information to all employees dealing with DoD information.

3.4.3 Base Distribution. The Contractor may use the Base Information

Transfer Center (BITC) to send mail on base. Contract may use the Base

Post Office to mail items off base at their own expense.

3.4.4 Refuse Collection. The base refuse contractor is responsible for the collection and removal of all trash and refuse. However, when the

Contractor finds it necessary, at various times, to dispose of refuse and trash generated because of this contract requirement, the Contractor may use the base dumpsters.

3.4.5 Recycling Program. The Contractor shall be required to participate in the base recycling program.

3.4.6 Waste Management. The Contractor shall assist the Government by complying with the base recycling program. This shall require segregating reusable/recyclable (rinse cans/plastic, etc.) waste materials by type. The

Government shall retain ownership of all reusable waste materials. Non-reusable waste materials (trash and garbage) shall be removed from the facility by a Government-approved method, i.e., paper, cans, or cardboard recycle bins. Contractors performing base services are subject to the same requirement for HAZMAT as base personnel. All HAZMAT materials, including cleaning supplies, brought on the base must go through

HAZMAT Pharmacy and always have a Material Safety Data Sheet

(MSDS) on file. Preference to environmentally friendly products shall be given. Hazardous waste shall be handled IAW Moody AFB Hazardous

Waste Management Plan. Compliance with the HAZMAT requirements of AFI 32-7086 is mandatory. All waste materials generated by any work under the contract performed on a Government installation shall be handled, transported, stored, and disposed of by the Contractor and by his subcontractors at all times IAW all applicable Federal, state, or local laws, ordinances, regulations, court orders, or other types of rules or rulings having the effect of law, including but is not limited to Executive Order

11752, 17 December 1973, the Federal Water Pollution Control Act, as amended (33 USC Sec 1251 ET SEQ); The Clean Air Act, as amended (42

USC SEC 1857 ET SEQ); the Refuse Act of 1898 (33 USC Executive

Order 11507); and the Environmental Protection Agency guidelines on thermal processing and land disposal of solid waste (40 CFR, Chapter 1, parts 240 & 241).

3.4.7 Emergency Medical Service. The Moody Air Force Base Clinic will provide emergency (cases where loss of life, limb, sight, or hearing is possible) medical services transportation, if required, on a reimbursable basis. The Contractor shall be responsible to for reimbursing the

Government.

3.4.8 Utilities. The Government will furnish reasonable amounts of utilities to include electricity, water, sewage, and heating. The Contractor shall exercise responsible use of all utilities.

3.4.9 Removal of Equipment. Removal of any equipment condemned or replaced from the food service facility receiving area as follows:

3.4.9.1 All gas, water, and steam lines up to and including the supply source for each piece of equipment.

3.4.9.2 Repair of walk-in refrigerators, except for minor repair of handles, hinges, gaskets, and refrigeration units.

3.4.9.3 Calibration of all scales and deep fat fryer thermostats.

3.4.9.4 Electrical power into the building, including panel board and circuit breaker.

3.4.9.5 Sewer lines from floor and wall drains of buildings.

3.4.9.6 Cleaning, maintenance, and repair of exhaust duct systems through the exterior outlet and exhaust fan mechanisms.

3.4.9.7 Alteration, repair, and maintenance of building.

3.5 Publications

3.5.1 Publications and forms that apply to this contract are listed below.

The Contractor shall maintain current copies of forms and publications for the documents required to provide Food Service Attendant Services which will be provided by the COR.

3.5.1.1 The Government will notify the Contractor as follow-on requirements changes occur. Supplements or amendments to listed publications from any organization level may be issued during the life of the contract. The Contractor shall immediately implement those changes that result in a decrease or no change in the contract price and notify the CO in writing of such change. Should a decrease in contract price result, the Contractor shall provide a proposal for a reduction in the contract price to the CO within fifteen (15) days.

Before implementing any change that will result in an increase in contract price, the

Contractor shall submit to the CO a price proposal within thirty (30) days following receipt of the change by the Contractor. Failure of the Contractor to submit a price proposal within thirty (30) days following receipt of the change could endanger contract performance. Upon completion of the contract, the Contractor shall return to the

Government all issued unused publications and forms.

3.5.2 Publications.

Publications

No.

Title Date Applicable

Paragraph

Applicable

Paragraph/Chapter

DAFMAN 34-131 Food Service Program

Management

10 Oct

Chapter 1,2,3,5 and para. 4.8

Attachments 1, 2, 3, 4, 5, 6, 7, and 8.

AFI 48-103 Health

Promotion

21 Jun

Chapter 1, 2 and 3

DAFI 48-116 Food Protection 10 Mar Chapter 1, Program. 2023 Chapter 2, paragraph 2.6.

DoD

5400.07_AFMAN

33-302

Freedom of Information

Act Program.

26 Apr

DoD 5500.7-R Joint Ethics

Regulation (JER).

15 May

3.5.3 Forms.

Form Number Title Date

DAF79 Headcount Record 26 Oct 2023

DAF1254 Register of Cash Collection

Sheets

10 Oct 2023

DAF1305 Receipt for Transfer of Cash and

Vouchers

10 Oct 2023

SF 702 Security Container Check Sheet 01 Jan 2020

DD Form 1131 Cash Collection Voucher Dec 2003

Food Production Log (HA

AFSVS)

Provide to contractor

AF Form 977 Food Facility Evaluation 01 ay 1994

4.0 Contractor Furnished Materials and Services.

4.1 Equipment. See Appendix D. Cleaning materials shall equal or exceed the standards listed above. The items and quantities are not absolute and are only approximate figures. The

Contractor shall provide all supplies necessary to perform food service attendant services

IAW this PWS.

4.1.1 Housekeeping Equipment, Materials, and Supplies. The Contractor shall furnish everything required to perform the housekeeping requirements of this contract. The

Contractor shall furnish all housekeeping supplies, materials, and equipment, to include but not limited to Contractor-furnished items, without reimbursement. All housekeeping costs should be factored into the fixed price for CLIN 0001 and the associated option

CLIN(s). Products furnished must meet or exceed generally accepted industry standards.

Consideration will also be given to environmentally friendly products.

4.2 Materials

4.2.1 Uniform Requirements. Employees shall wear clean, neat, pressed, presentable, and well-fitting uniforms always while on-duty. All contract employees shall have the same uniform. Torn and dirty uniforms, in addition to those with rips, missing buttons, etc., are not to be worn in the

DFAC. Contractor personnel shall comply with the current food code in the wearing of any jewelry. The COR, after coordination with the Food

Service Manager, will approve the type and color(s) of uniforms, as well as the standards of dress for supervisors, and cashiers before the contract start date. Uniform requirements are listed in Appendix F.

4.3 Services. Except for those items or services specifically stated Government-provided or government-reimbursed, the Contractor shall furnish everything required to perform this contract, to include but not limited to the items listed in Appendix D.

5.0 GENERAL INFORMATION

5.1 T1 Investigation: The contractor shall complete and maintain at least a Tier 1 Investigation

(T1) formerly known National Agency Check and Inquiries (NACI) throughout the contract period of performance. This is the basic and minimum investigation required. It consists of a NAC with written inquiries and searches of records covering specific areas of a person’s background during the past five years. Those inquiries are sent to current and past employers, schools attended, references, and local law enforcement authorities. The contractor shall provide proof of clearance.

5.2 Pass and Identification. Pass and identification items required for contract performance will be obtained for Contractor personnel and non-Government-provided vehicles.

Obtaining the appropriate passes and identification items is the responsibility of contractor.

5.2.1 The Government is authorized to restrict the employment of any Contractor employee or prospective Contractor employee, who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the government or its personnel.

5.2.2 The Contractor shall obtain personnel pass application forms from the CO’s

Contract Administrator, 23rd Contracting Squadron. The Contractor employee shall complete and carry the forms to the Security Forces, Pass and Registration

Office.

5.2.3 Vehicle registration, proof of insurance, and a valid driver’s license must be presented for all vehicles to be registered.

5.2.4 Retrieving pass and identification items from Contractor employees shall be accomplished by the Contract Manager upon the departure from employment, prior to contract expiration, of any Contractor employee, and turned into the

Pass and Identification Office.

5.2.5 The Contractor shall maintain a current listing of employees. The list shall include the employee’s name, social security number, and type of investigation if contract work involves access to Government automated information systems, unescorted entry to Air

Force restricted areas or other sensitive areas designated by the Installation

Commander, or access to unclassified sensitive information or sensitive equipment.

The list shall be provided to the Program Manager and the sponsoring agency’s

Security Manager. An updated listing shall be provided when an employee’s status or information changes.

5.2.6 Suitability Investigations. Contractor personnel shall successfully complete, as a minimum, a National Agency Check before operating unclassified automated information systems, for unescorted entry into restricted areas, or for access to unclassified sensitive information or sensitive equipment. The Government shall submit these investigations at no additional cost to the Contractor. The

Contractor shall comply with the requirements of DOD 5200-2R, Personnel

Security Program, and AFI 33-119, Communications and Information.

5.2.7 Key Control. The Contractor shall establish and implement methods of ensuring all keys and vault combinations issued to the Contractor by the

Government are not lost or misplaced and are not used by unauthorized persons.

5.2.7.1 In the event keys, other than master keys, are lost or duplicated, the

Contractor may be required, upon written direction of the CO, to re-key or replace the affected lock or locks without cost to the Government.

The Government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the Contractor. In the event a master key is lost or duplicated, the Government shall replace all locks and keys for that system, and the total cost shall be deducted from the monthly payment due the Contractor.

5.2.7.2 The Contractor shall prohibit the use of keys or vault combinations issued by the Government, by any persons other than the contractor’s employees, and the opening of locked areas by Contractor employees to permit the entrance of persons other than Contractor employees engaged in the performance of contract work requirements in those areas.

5.2.8 Special Requirements. The Contractor shall ensure that all employees operating vehicles or vessels under the terms of this contract obtain and maintain state driver’s licenses commensurate with the size and type of vehicle being operated.

5.2.9 Traffic Laws. The Contractor and its employees shall comply with base speed limits and other traffic laws.

5.3 Antiterrorism (AT) Level 1 training for Contractors: DAFI 31-145-O published 14 November 2022 states 100% of contractors will complete AT

Level I (Antiterrorism Awareness) within 30 days of requiring access, and annually thereafter (https://jko.jten.mil/courses/AT-level1/launch.html) by all contractor personnel to whom commanders have granted access to their fenced installations or separate facilities. This is also a federal law under 48 CFR §

252.204-7004 that all contractors that work on federally funded projects will have this training. The new DAFI states:

5.3.1 Contracting Squadron (CONS) Commanders:

5.3.1.1 Coordinate performance work statement (PWS)/statement of work (SOW) and modifications with the installation

Antiterrorism Officer/Antiterrorism Program Manager

(ATO/ATPM) to ensure AT considerations and measures are included in all applicable contracts and that all AT standards are in compliance.

5.3.1.2 Coordinate with the installation ATO/ATPM to ensure Level

I - AT Awareness Training is completed by all contractors within 30 days of requiring access, and annually thereafter.

(T-3). Coordination for training should be done by the requiring unit after contract award.

5.3.1.3 Work with ATO/ATPM to coordinate AT-specific

contracting measures for inclusion in the installation ‘s AT

Plan.

5.3.1.4 Coordinate necessary background investigations for

contractors with the installation information protection office and work with the ATO/ATPM to develop mitigation measures that limit the potential for terrorist and insider threats posed by contractors while on the installation.

5.3.1.5 Incorporate required AT clauses, related supplements, and local AT measures as part of requirements for DoD contracts, as described in Standard 18.

5.4 Security Requirements.

5.4.1 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition on themselves or within their Contractor owned or privately owned vehicle while on Moody AFB GA.

5.4.2 Physical Security. The Contractor shall be responsible for safeguarding all Government property and controlled forms provided for Contractor use. At the end of each work period, all Government facilities, equipment, and materials shall be secured.

5.4.3 Additional Security Requirements. Additional security

requirements, including COMSEC User Requirements; Command, Control, Communications, and Computer (C4) Systems; Information

Assurance (IA) Program; and Operations Security (OPSEC), shall be complied with by contractor personnel.

5.4.4 Security Forces and Fire Protection. Phone Number: 911

5.4.4.1 Cash Handling Procedures. Contractor shall ensure that all cashiers know the proper cash handling procedures provided by the Government. Refresher training will be provided annually.

5.4.4.2 Funds Protection. To protect cash held by the Contractor.

Funds shall be counted in a secured area.

5.4.4.3 Resource Protection. The contractor shall ensure that all cashiers and managers are provided resource protection training by the Government within one month of employment. Refresher training will be provided annually.

5.5 Safety Requirements.

5.5.1 Safety of personnel and performance shall conform to the Air Force

Occupational and Environment Safety, Fire Protection and Health

Program (AFOSH) requirements as specified in AFVA 91-209, Air

Force Occupational Safety and Health Program.

5.5.2 Cell Phone Usage. Cell phones shall not be used during meal periods and in plain view of customers unless it is an emergency.

5.5.2.1 Cell phone usage while driving on base is prohibited, unless using a completely “hands-free” device.

5.6 Hours of Operation. The Contractor shall maintain operating hours at the

Georgia Pines Dining Facility as listed in Appendix B during the required serving hours for the facility; any authorized patron may select foods from a complete menu. The Contractor shall not remove foods from the serving area until fifteen (15) minutes after the end of the posted meal hours. This allows for all patrons to be served an additional time for second servings.

5.7 Federal Holidays. The Georgia Pines Dining Facility is open on all holidays.

The Government will provide holiday schedules during Thanksgiving, the

Christmas Season, and other special occasions to the Contractor at least five days before the date of the event. The Contractor shall plan for increased attendance expected at Thanksgiving with additional services. See Appendix B.

5.8 Records Management. All records, files, and documents, regardless of media

(e.g., paper, electronic, etc.), as described in this PWS, which are the responsibility of the Contractor are the property of the Government and shall remain so upon termination or completion of the contract.

5.8.1 The Contractor shall keep these item(s) current and maintain and dispose of them in accordance with the requirements established in

AFI 33-322, Records Management Program, AFMAN 33-363, paragraph 6.4, AFMAN 33-364, paragraph 2.10 and the Air Force

Records Disposition Schedule which may be accessed from the following web address:

https://www.my/af.mil/afrims/afrims/afrims/rims.cfm.4

5.8.2 Records shall be turned over to the Government upon completion of the contract unless otherwise stated. The government will aid and training to the Contractor to ensure compliance with federal record keeping requirements.

5.8.3 For Official Use Only (FOUO). The Contractor shall comply with

DoD 5200.01- M, Volume 4, Information Security Program:

Controlled Unclassified Information (CUI). This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

5.9 Essential Contractor Services During Crisis. All service functions accomplished under this contract shall be performed during any wartime operations. Wartime operations are those actions, including contingency planning, which would be required to support current or future United States

Air Force wartime requirements. Notwithstanding any other provision of this contract, the Contractor agrees that, in the event of the occurrence of any wartime-related contingency, the Government will have the unilateral right to extend performance of this contract if the wartime contingency exists. Contract payment will be IAW the existing contract rate.

5.9.1 The Government will notify the Contractor within three hours of any crisis declared by telephone and in person and by email.

5.9.1.1 The Contractor shall prepare a list of all essential

positions/personnel required to support any crisis and submit it to the CO at the pre-performance conference.

5.9.1.2 The Contractor providing services designated as essential by

Moody AFB is expected to use all means at their disposal to continue to provide such service IAW the terms and conditions of the contract during periods of crisis until appropriately released or evacuated by the CO.

5.10 Government Performance During Labor Strikes.

5.10.1 The services required under this PWS are of critical importance to the Air Force, and the Government reserves the right to take over performance in the event of a labor strike by the Contractor’s employees which impairs the Contractor’s ability to satisfactorily perform the contract. In the event, the Government may elect to perform services with exclusively Government personnel IAW AFI

64-106, Air Force Industrial Labor Relations Activities.

5.10.2 Under such circumstances and at the direction of the CO, the contractor agrees to remove its non-striking force from the performance site and not to interfere in any way with Government performance.

5.10.3 Contractor further agrees under such circumstances to permit the

Government to use any essential Contractor-furnished property. The

Government will equitably compensate the Contractor for the use of such property.

5.10.4 Contractor shall not be entitled to payment for any performance period or parts thereof during which the Government assumes performance.

6.0 Contractor Personnel and Quality Control.

6.1 Contractor Manager. The contractor shall provide a contract manager who shall be responsible for the performance of all work. The name of the contract manager and an alternate(s), who shall act for the Contractor when the manager is absent, shall be designated in writing to the CO prior to the contract start date.

6.1.1 The contractor manager or alternate shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract.

6.1.2 The contractor manager or alternate shall also be available during standard duty hours within sixty (60) minutes to meet on the installation with Government personnel designated by the CO to discuss problem area(s). The contract manager or alternate shall be available during standard duty hours, within sixty (60) minutes by telephone to discuss any problem area(s). After standard duty hours the manager or designated alternate shall be available within two hours.

6.1.3 The contract manager and alternate(s) shall be able to read, write, speak, and understand English.

6.2 Contractor Personnel. The CO may restrict the employment under the contract of any contractor employee or prospective contract employee who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

6.2.1 Contract personnel shall present a neat appearance and be easily recognized. This may be accomplished by wearing clothing bearing the name of the company or by wearing appropriate uniforms, or badges/name tags that contain the company name and employee’s name. The Contractor is responsible for acquiring an appropriate number of badges/name tags to meet their needs at their own expense.

6.2.2 The Contractor shall ensure that employees have current and valid professional certifications before starting work. Vehicle operators shall have a valid driver’s license.

6.2.3 The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person could create a conflict of interest, i.e., if the Contractor employs any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval IAW DoD 5500.7-R Joint Ethics Regulation (JER), Chapter 2. In addition, the Contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-

106, Air Force Industrial Labor Relations Activities, paragraph 3.

6.2.4 The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change, of station change in duty hours, or deployment. Military Reservists and

National Guard members may be subject to recall or active duty.

The abrupt absence of these personnel could adversely affect the

Contractor’s ability to perform. Their absence at any time shall not constitute an excuse for nonperformance under this contract.

6.2.5 Conduct. Contractor employees shall not loiter in any working or patron area. Upon completion of their assigned shifts, or after eating, employees shall promptly depart from the food service facilities.

6.2.6 Contractor Personnel Meals. Contractor personnel, who work in the DFAC under this contract, may purchase food and beverages to be consumed in the facility while on duty and up to thirty (30) minutes before or after their shifts. Meals can only be purchased when there is a cashier on duty. This policy does not apply to a spoon-size taste for sampling by personnel assigned to quality control. Employees purchasing food shall sign customer receipt tapes, which the Contractor retains for each meal period as proof of payment. Employees shall pay for each item at the established item price, to include the Government- authorized surcharge. Meals purchased by employees shall not count as meals served for contract payment purposes.

6.3 Contractor Quality Control.

6.3.1 Quality Control Program. The Contractor shall establish and maintain a complete quality control program that encompasses all aspects of the…