DRAFT PWS - 2BDE Hempstead HS JROTC Laundry Support.pdf

PERFORMANCE WORK STATEMENT

FOR

LAUNDRY AND ALTERATION SERVICES

For

Hempstead High School JROTC 201 President Street

Hempstead, NY 11550

Part 1 General Information

1. GENERAL: This is a non-personnel services contract to provide dry cleaning, laundry, alteration and repair services for Hempstead High School Army JROTC Program. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Laundry and Dry Cleaning (L&DC) and Alteration/Repair services for the Army Combat Uniforms (ACU) and Army Service/Dress Uniform (ASU) as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2. Background: Hempstead High School JROTC has approximately 250 students who wear the Army Service Uniform (ASU) consisting of coat and trousers that need to be dry cleaned annually (ASU grey shirts not included). Approximately 150 of the ASUs need minor tailoring adjustments of the trouser and approximately 50 coats need sleeve length adjusted. Approximately 60 Army Combat Uniforms (ACU) need to be laundered and folded annually.

1.3. Objectives:

1.3.1. Launder Army Combat Uniforms (ACU) per label instructions.

1.3.2. Dry clean Army Service/Dress Uniforms (ASU) per label instructions.

1.3.3. Alterations and repair of service clothing per DA PAM 670-1.

1.3.4. Maintain accountability and tracking of all laundry, dry cleaning, alteration and repair items.

1.3.5. Contractor pick-up and delivery of L&DC and alteration and repair uniforms.

1.4. Scope: Services shall include but not limited to laundry, dry cleaning, alteration and repairs, pickup and delivery of Army Service Uniform (ASU) and Army Combat Uniforms (ACU) uniforms.

Alterations/repair shall henceforth be known as alteration(s).

1.5. General Information

1.5.1. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

1.5.2. Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the

Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3. Recognized Holidays: Contractor is not required to provide services on the following holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Juneteeth Independence Day Thanksgiving Day Christmas Day

1.5.4. Hours of Operation: Hempstead High School Army JROTC program hours of operation are 9:00 am to 3:00 pm except Federal holidays, school is closed due to local or national emergencies, administrative closings, state holidays or similar directed closings.

1.5.5. Place of Performance: The contractor’s place of business shall be located within 20 miles of the Hempstead High School, which is located at 201 President Street, Hempstead, NY 11550.

1.5.5.1. Unscheduled Pickup / Drop off: Hempstead High School Army JROTC Cadre may make unscheduled drop off and pick up at the contractor’s place of business during normal business hours.

Hempstead High School JROTC Program will provide a roster of authorized personnel to pick up and drop off Cadet Uniforms.

1.5.5.2 Contractor Scheduled Pickup / Drop off: The contractor shall pick up from Hempstead High School, which is located at 201 President Street, Hempstead, NY 11550 between the hours of 09:00am and 3:00pm. L&DC, alteration and repair services will occur at the contractor’s normal place of business. Pick-up and delivery outside of these hours require prior coordination with the JROTC Instructors.

1.5.6. Type of Contract: The government will award a firm/fixed price contract.

1.5.7. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer (KO), Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.8. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.9. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent

Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS: (Standard)

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. DEFINITIONS: (Contract specific)

2.2.1. ALTERATION. Modification and REPAIR of uniforms. Shall also mean TAILOR.

2.2.2. BULK UNIFORMS. Those uniform items that are normally laundered in large quantities together.

Bulk uniforms include Army Combat Uniforms (ACUs).

2.2.3. NON-BULK UNIFORMS. Those uniform items that are normally dry cleaned. Non-bulk uniforms include Class A and Army Service Uniforms (ASU).

2.2.4. CLEAN. Free from dirt, soil, marks, lint, foul odors, alteration in color, or stains.

2.2.5. COMBAT UNIFORM. Current U.S. Army combat uniform. IAW AR 670-1

2.2.6. DRY. Free from water or moisture.

2.2.7. LABEL INSTRUCTIONS. Attached garment label or manufacturer’s instructions.

2.2.8. PHYSICAL FITNESS UNIFORM. Current U.S. Army physical fitness uniform. IAW AR 670-1

2.2.9. REPAIR. Restore uniform items to serviceable condition.

2.2.10. SERVICE UNIFORM. Current U.S. Army dress uniform (male/female). IAW AR 670-1

2.2.11. TAILOR. Adjusting fit of outer garments to fit a particular person.

2.3. ACRONYMS:

ACOR Alternate Contracting Officer's Representative ACU Army Combat Uniform AFARS Army Federal Acquisition Regulation Supplement APFU Army Physical Fitness Uniform AR Army Regulation ASU Army Service/Dress Uniform CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DA PAM Department of the Army Pamphlet DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 IAW In Accordance With JCLC Junior Cadet Leadership Challenge JROTC Junior Reserve Officers’ Training Corps

KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. General: The Government will provide COR to inspect and monitor Contractor performance of the contract as detailed in this PWS.

3.2. Supplies: Government will provide proper buttons for ASU and ACU trousers, when needed.

3.3. Transportation requirements. Hempstead High School Army JROTC Instructors may make unscheduled drop off and pick up at the contractor’s place of business during normal business hours.

Hempstead High School JROTC Program will provide a roster of authorized personnel to pick up and drop off Cadet Uniforms.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Supplies: Contractor shall provide new zippers for ASU trousers, when they become unserviceable.

4.3. Transportation requirements. The contractor shall have to pick up from Hempstead High School between the hours of 9:00 am and 3:00pm. L&DC and alteration services will occur at the contractor’s normal place of business.

4.4 Security. The contractor shall store, secure, and protect all articles of clothing while in the possession of the contractor.

4.5 Taxes. The government shall be exempt from paying any sales taxes related to this contract. Tax exemption forms will be provided to the contractor upon request.

4.6 Materials. The Contractor shall provide all material and labor to meet the needs of this contract.

4.7. Courtesy. The contractor’s employees shall be courteous to all persons under this contract. Courtesy rendered shall be equal to that rendered to other customers of the establishment and equal to that expected of any public facility.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. JROTC laundry and dry cleaning (L&DC) and alteration services.

5.1.1. The contractor shall conduct a joint inventory of uniforms with the JROTC program representative before acceptance of uniforms.

5.1.1.1. Contractor shall provide documentation to the JROTC program representative that details the date, time, item descriptions, and item count of the joint inventory before accepting possession of uniforms.

5.1.1.2. The JROTC program representative will conduct a joint inventory with the contractor upon delivery before acceptance of completed uniforms.

5.1.2. The contractor shall correct all deficiencies in services performed by the contractor at no additional cost to the government.

5.1.3. At the conclusion of JROTC summer training, the government will require that approximately 60 sets of camouflage ACU uniforms be cleaned.

5.1.4. The contractor shall return all uniforms, cleaned and sorted by size, in periodic deliveries to Hempstead High School Army JROTC program prior to the beginning of the school year.

5.1.5. The contractor shall have a storage area for the uniforms being cleaned over the summer. The contractor will deliver the uniforms two weeks prior to school starting.

5.2. LAUNDRY AND DRY CLEANING SERVICE (L&DC). The contractor shall:

5.2.1. Be responsible for pick-up and delivery of laundry and dry cleaning from/to the location listed in

PWS 1.5.5.

5.2.2. Maintain accountability and tracking of all L&DC uniforms.

5.2.3. Launder or dry clean uniforms consistent with label instructions and DA PAM 670-1. Uniforms shall be clean per PWS 2.2.4 and dry per PWS 2.2.6.

5.2.4. Press, iron, or de-wrinkle uniforms consistent with label instructions and DA PAM 670-1. Ensure all items retained their original shape and sizes.

5.2.5. Box or bundle bulk laundered uniforms in quantities of 25.

5.2.6. Place dry cleaned uniforms on individual hangers.

5.2.7. Complete L&DC within a maximum of seven (7) calendar days.

5.3. ALTERATIONS SERVICE. The contractor shall:

5.3.1. Be responsible for pick-up and delivery of uniform alterations from/to the location listed in PWS 1.5.5.

5.3.2. Maintain accountability and tracking of all uniforms requiring alterations.

5.3.3. Tailor uniforms to the individual wearer.

5.3.4. The contractor shall repair rips, tears, holes, open seams, and other damages; shall replace buttons, and shall repair or replace broken zippers to individual items identified at time of pick up and those that occur while in the contractor’s custody using thread, materials, zippers and buttons, of the same type, texture, quality, color, and color fastness as that used in the manufacture of the article. The contractor shall repair or replace items which become unserviceable while in his care. The government will presume that items not identified as unserviceable at the time of delivery to the contractor to have become unserviceable in the contractor’s care.

5.3.5. The contractor shall hem men’s trousers, women’s slacks, and adjust sleeve lengths as required using thread and materials of the same type, texture, quality, color and color fastness as that used in the manufacture of the article.

5.3.6. The contractor shall have an on-site tailor at the contractor’s normal place of business to provide alterations and repairs.

5.3.7. The contractor shall coordinate support to conduct cadet measurements for necessary alterations at Hempstead High School during the regularly conducted school day. Measurements will take place 2 times per year for a total of 10 hours. Dates and time will be coordinated with the contractor.

5.3.8. Repair uniforms to serviceable condition. If uniform is not able to be repaired, contractor shall notify the JROTC program representative no later than one (1) business day after discovery of non-repairable condition.

5.3.9. Complete alterations within a maximum of seven (7) calendar days.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor shall abide by all current regulations, publications, manuals, and local policies and procedures to include but not limited to:

6.1.1. AR 670-1

6.1.2. DA PAM 670-1

6.1.3. AR 210-130

6.1.4. AR 700-84

6.1.5. TM 10-227

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Technical Exhibit A – Performance Requirements Summary

7.2. Technical Exhibit B – Deliverables Schedule

7.3. Technical Exhibit C – Estimated Workload Data

TECHNICAL EXHIBIT A

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PERFORMANCE OBJECTIVE PERFORMANCE STANDARD PERFORMANCE

THRESHOLD

INCENTIVE /

DISINCENTIVE

PWS 5.2.

Laundry and Dry cleaning uniforms

Meet or exceed standards in PWS

5.2. and 5.1.

Not greater than 5% requiring re-work to correct defective or missed cleaning.

Re-perform at no additional expense to the government.

Trends of less than acceptable performance will be documented in the surveillance reports and used to document overall performance in the contract file.

PWS 5.3.

Alterations

Meet or exceed standards in PWS

5.3. and 5.1.

Not greater than 5% requiring re-work to correct defective or missed alterations.

Re-perform at no additional expense to the government.

Trends of less than acceptable performance will be documented in the surveillance reports and used to document overall performance in the contract file.

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Itemized invoice for service rendered

Monthly

Electronically

WAWF

TECHNICAL EXHIBIT C

ESTIMATED WORKLOAD DATA

ITEM

NAME

ESTIMATED QUANTITY

1 Dry Clean ASU Trousers/Slacks 250 Annually

2 Dry Clean ASU Coats 250 Annually

3 Laundry ACU Shirts 60 Annually

4 Laundry ACU Trousers 60 Annually

5 Hem or Adjust ASU Trousers / Slacks Length 50 Annually

6 Hem or Adjust ASU Coat Sleeve Length 150 Annually

7 Sew on Buttons 25 Annually

8 Replace Zippers 15 Annually

9 On-Site Measurements, hours 10 Annually