Statement of Work

Statement of Work EPS Number: 64-099E-976 As part of the ASDS Infrastructure Replenishment project currently underway, the HP blade servers being procured will be used to host the various components of WHD’s ASDS application – for example, Web Server, Knowledge Management Server, Batch Server, and Business Objects Data Integrator Server. The servers will be installed both in the production environment at NO and the Disaster Recovery (DR) site at LSM. HP Technical installation/start up service included in configuration pricing. Refer to proposal’s configuration for the warranty coverage for the c7000 Blade enclosures and BL460 G6 Server Blades.

4-hour 24x7 HW support (3 year warranty) service highlights:

· Remote problem diagnosis and support

· 4-hour onsite response 24x7x365

· Escalation management

· Optional defective media retention service