RLS Past Performance Questionnaire
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- Attached to
- Regional Linguist Services - Texas Region Federal contract opportunity
- Solicitation number
- DJD-12-R-0029
About this file
Past Performance Questionaire
Text of this file
U.S. DRUG ENFORCEMENT ADMINISTRATION
PAST PERFORMANCE QUESTIONNAIRE
NAME OF FIRM TO BE EVALUATED: ___________________________________
The purpose of this questionnaire is to obtain an evaluation of past performance on a contract that has been completed or is currently being performed by the Contractor listed above. You have received this questionnaire because the Contractor selected you to provide this evaluation in response to a request by the Drug Enforcement Administration (DEA) for past performance information. DEA will use the information you provide to assess the level of confidence associated with the Contractor’s ability to perform the requirements of a contract to provide language-related services including Title III monitoring, analysis, interpretation, translation, and transcription services. The information you provide may be released to the Contractor during debriefings, however the source of the information will not be released.
It is requested that the cognizant Program Manager or Contracting Officer Representative complete the evaluation. Please complete this past performance questionnaire by answering the questions below and submitting your responses by email to Jacelyn.E.Stanton@usdoj.gov or to the following address no later than June 4, 2012.
| Mailing address: | Drug Enforcement Administration | |
| Office of Acquisition & Relocation Management | ||
| 8701 Morrissette Drive | ||
| Springfield, VA 22152-1080 | ||
| Marked for: Regional Linguist Services Requirement - Texas | ||
| Attn: Jacelyn Stanton, Contract Specialist | ||
| FAX: (202) 616-5960 |
Thank you for your assistance in this Past Performance evaluation process.
Mr. Jacelyn Stanton DEA Contract Specialist
PAST PERFORMANCE QUESTIONNAIRE
SOLICITATION: DJD-12-R-0029
CONTRACTING
| OFFICER: | Michelle Reeves | |
| REQUIREMENT: | Language-related services including monitoring, analysis, interpretation, translation and transcription. |
CONTRACT INFORMATION
Contractor Name and Address: __________________________________________ Contract Number/Contract Title: __________________________________________
| Contract Value ($): | __________________________________________ | ||
| Period of Performance: | __________________________________________ | ||
| Description of Work Performed: | __________________________________________ |
EVALUATOR INFORMATION
| Name and Title of Evaluator: | __________________________________________ | |
| Agency/Company Name: | __________________________________________ | |
| Phone Number: | __________________________________________ |
STAFFING AND ALLOCATION
Please rate the contractor on the abilities listed below by circling the appropriate number to the right. The following definitions apply:
| 1 = Unacceptable Performance: | Requirements were not achieved with significant consequences. |
| 2 = Marginal Performance: | Requirements were frequently not fully achieved, often with significant consequences. |
| 3 = Adequate Performance: | Requirements were generally achieved with occasional exceptions, and in most cases with minor consequences. |
| 4 = Good Performance: | Requirements were achieved with only rare exceptions, and the exceptions had minor consequences. |
| 5 = Excellent Performance: | Requirements were essentially always achieved or exceeded. |
| NA = Not applicable | This does not apply to the work that was performed. |
| 1. Ability to provide personnel with the necessary linguist skills, experience, education and training to perform the work and manage the requirements included in the contract. | |
| 1 | |
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| 5 | |
| NA |
| 1. Ability to promptly deploy and allocate qualified personnel as needed. |
| 1 |
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| NA |
| 1. Ability to retain qualified personnel and maintain continuity of linguist knowledge during ongoing operations. |
| 1 |
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| NA |
| 1. Ability to train new and existing personnel to maintain and improve their skills. |
| 1 |
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| NA |
| 1. Ability to provide linguists fluent in the common and exotic languages. |
| 1 |
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| 5 |
| NA |
Please provide any additional comments to describe the Contractor’s performance as it relates to providing staff and allocating resources on the contract:
CONTRACT MANAGEMENT
Please rate the contractor on the abilities listed below by circling the appropriate number to the right. The following definitions apply:
| 1 = Unacceptable Performance: | Requirements were not achieved with significant consequences. |
| 2 = Marginal Performance: | Requirements were frequently not fully achieved, often with significant consequences. |
| 3 = Adequate Performance: | Requirements were generally achieved with occasional exceptions, and in most cases with minor consequences. |
| 4 = Good Performance: | Requirements were achieved with only rare exceptions, and the exceptions had minor consequences. |
| 5 = Excellent Performance: | Requirements were essentially always achieved or exceeded. |
| NA = Not applicable | This does not apply to the work that was performed. |
| 1. Ability to manage daily operational and contractual tasks. | |
| 1 | |
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| 5 | |
| NA |
| 1. Ability to submit required reports and deliverables on schedule. |
| 1 |
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| NA |
| 1. Ability to ensure that transcriptions and translations are accurate and do not contain omissions, translation errors or typographical mistakes. |
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| NA |
| 1. Ability to prepare and submit accurate and timely invoices for completed work. |
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| NA |
| 1. Ability to resolve problems, initiate corrective actions and negotiate contract changes and modifications. |
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| NA |
| 1. Ability to effectively manage subcontractors, facilitate information exchanges and expedite work flows. |
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| 1. .Ability to respond to customer requests. |
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Please provide any additional comments to describe the Contractor’s performance as it relates to contract management:
OVERALL PERFORMANCE
Please rate the contractor on the abilities listed below by circling the appropriate number to the right. The following definitions apply:
| 1 = Unacceptable Performance: | Requirements were not achieved with significant consequences. |
| 2 = Marginal Performance: | Requirements were frequently not fully achieved, often with significant consequences. |
| 3 = Adequate Performance: | Requirements were generally achieved with occasional exceptions, and in most cases with minor consequences. |
| 4 = Good Performance: | Requirements were achieved with only rare exceptions, and the exceptions had minor consequences. |
| 5 = Excellent Performance: | Requirements were essentially always achieved or exceeded. |
| NA = Not applicable | This does not apply to the work that was performed. |
| 1. Overall quality of linguist services provided. | |
| 1 | |
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| 5 | |
| NA |
| 1. Overall timeliness of performance and ability to provide linguists as needed. |
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| NA |
| 1. Overall relationships with customers and subcontractors. |
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| NA |
| 1. Overall commitment to customer satisfaction. |
| 1 |
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| 5 |
| NA |
Would you hire this contractor again? (please check one) _________yes __________no If “no,” please explain why you would not hire this contractor again:
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| TX RLS RFP Amend 0004.pdf | ||
| TX RLS RFP Amend 0003.pdf | ||
| TX RLS RFP Amend 0002.pdf | ||
| Signed Amendment 0001 to DJD-12-R-0029.pdf | ||
| Pre-Solicitation Notice.pdf | ||
| TXRegional Linguist Services RFP.pdf | ||
| Pricing Evaluation Sheet - Texas Region.xlsx | XLSX spreadsheet |
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