Attachment 3 Past Performance Questionnaire.doc

DOC document 52 KB Posted Jul 29, 2010

Attached to: Computer Incident Response and Security Services Federal contract opportunity
Solicitation number: CC10HQR0053
Issued by: Department of the Treasury Office of the Comptroller of the Currency

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Attachment 3 - Past Performance Questionnaire

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Other files for this federal contract opportunity

Other files attached to Computer Incident Response and Security Services, newest first.
File	Type	Posted
Amendment 002.pdf	PDF	Aug 16, 2010
Amendment 001.pdf	PDF	Aug 11, 2010
RFP CC10HQR0053.pdf	PDF	Jul 29, 2010
Attachment 1 CircPWS 072910.pdf	PDF	Jul 29, 2010
Attachment 4 Self Assessment.pdf	PDF	Jul 29, 2010
ATTACHMENT 2 OCI DISCLOSURE REPRESENTATION STATEMENT.pdf	PDF	Jul 29, 2010

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Computer Incident Response Center – Security Services

CC-10-HQ-R-0053

ATTACHMENT 3- PAST PERFORMANCE QUESTIONNAIRE

Name of Evaluator:

Official Position:

Name of Company:

Company Address:

Phone/Fax/Email:

Period of Performance:

_____/_____/______ to ____/____/_____

Contract No. (Indicate prime/subcontractor):

Contract Type:

Contract Value:

Please provide a thorough and complete description of the most recent services you have contracted for from the vendor.

INSTRUCTIONS – For each item, circle the rating that best describes the contractor’s work on this project and provide any additional comments. For items not applicable to your project, please indicate N/A.

5= Excellent

No problems, issues, or delays in achieving contract requirements

4= Good

Does not impact achievement of contract requirements

3=Satisfactory

Requires minor agency resources to ensure achievement of contract requirements

2=Marginal

Requires major agency resources to ensure achievement of contract requirements

1= Unsatisfactory Achievement of contract requirement is compromised

N/A= Not applicable Does not apply

(1) Overall implementation of the contract

N/A Comments: __________________________________________________________________________________________________________________________________________________________________________________________________________

(2) Ability to pro-actively and aggressively perform

N/A contract requirements(s)

Comments: __________________________________________________________________________________________________________________________________________________________________________________________________________

(3) Effectiveness and reliability of contractor's key personnel N/A Comments: __________________________________________________________________________________________________________________________________________________________________________________________________________

(4) Quality of the contractor’s on-going technical

N/A assistance and customer service

(5) Quality of the contractor’s reporting features and tools

N/A

(6) Overall ability to effectively manage contract

N/A

(7) Overall performance in planning, scheduling, and monitoring N/A contract requirements Comments: __________________________________________________________________________________________________________________________________________________________________________________________________________

(8) Timely completion of major milestones

N/A

(9) Responsiveness/capability to respond to surge/short term N/A requirements and aggressive timelines Comments: __________________________________________________________________________________________________________________________________________________________________________________________________________

(10) Displays initiative in meeting Government requirements N/A and is responsive to the Government's needs

(11) Responsiveness and flexibility in responding to changes N/A

(both formal and informal)

(12) Provides prompt notification of problems

N/A

(13) Effectively assesses impacts of potential changes on other N/A associated projects, tasks, and efforts

(14) Ability to solve contract performance problems without N/A extensive guidance from Government personnel

(15) Overall management communication with your agency N/A or organization

(16) Effectiveness in interfacing with Government personnel N/A

(17) Quality of the contractor’s billing procedures, N/A billing accuracy and resolution of billing discrepancies Comments: __________________________________________________________________________________________________________________________________________________________________________________________________________

(18) Ability to meet Agency’s security requirements

N/A

Based on this contractor’s overall performance, would you award this contractor a similar contract?

Yes [ ] No [ ] If “no’, please explain:

Has this contract been partially or completely terminated?

Yes [ ] No [ ] If “yes’, please explain:

Were there any changes in contract dollar value throughout the life of the contract?

Yes [ ] No [ ] If “yes”, please explain:

In summary, please give your overall assessment of this contractor and the actual results achieved as a result of this contractor’s performance.

PAGE

Please return the completed questionnaire by 2:00 pm EST on August 23, 2010. Questionnaires may be faxed to 301-433-9757 or emailed to Nellisha.Ramdass@occ.treas.gov

File details come from the government source that posted it. Updated Nov 14, 2017.