C05_Att1_PWS.pdf

RECLAMATION

Attachment 1 - Contract Document No. Document Title Attachment

Performance Work 140R3024Q0067 Standard Operating Procedures for the Lower Colorado 1-1 Statement Dams Offices - IDIQ

Managing Water in the West

Performance Work Statement

Standing Operating Procedure IDIQ Lower Colorado Dams Office

Hoover Dam- Davis Dam- Parker Dam

Attachment 1 - Contract Performance Work Statement

Document No.

140R3019D0001

Document Title

Standard Operating Procedures for the Lower Colorado Dams Offices - IDIQ

Attachment 1-5

Attachment 1 - Contract Performance Work Statement Standard Operating Procedures for the Lower Colorado Dams Offices - IDIQ

1. General Information

1.1 Background

The Bureau of Reclamation (BOR) has identified the need to update the existing Standing

Operating Procedures (SOP) for the operations and maintenance of Hoover, Davis, and Parker

Dams Reservoirs, Dams, Powerplants, Switchyard, and ancillary systems per Reclamation's, Regional, or specific Office's SOP formatting and content guidelines. The work will be to perform the research and verification necessary to create/update SOPs, create an SOP manual identifying the steps need to perform edits and revisions to the digital SOP documents, and train

LCDO employees on the edit and revision process.

The primary facility issuing task orders off of this Indefinite Delivery Indefinite Quantity are:

Hoover Dam, Davis Dam, and Parker Dam. The history and background of each individual TO requirement shall be identified within TO.

1.2 Scope of Work

121 Overview. The Contractor shall furnish all materials, equipment, supplies, services, personnel and all other resources to perform the services and provide the deliverables as outlined in this scope of work. The Contractor shall supply and facilitate the technical services necessary to research and update SOPs for the various offices, locations and systems such as: the plant, dam, switchyard, and ancillary systems, to coordinate the review and verification process with the designated Reclamation staff, and to provide updated SOP.

The Contractor will provide the final SOP source files and attachments to Reclamation in MS

Word format. Each completed document will be converted to a compatibly formatted, executable

Adobe PDF document on CD-ROM. Hyperlinks between the table of contents (bookmarks) and the appropriate text, and a searchable index and the appropriate test, will allow the user to go to the appropriate text by mouse clicks. Links internal to the documents will be implemented by the

Contractor as designated by Reclamation. Graphics and pictures shall be integrated with the text, and will be used for illustrative and clarification purposes. The final electronic document will be menu driven and each page in the document will be provided with non-printing "hot buttons" for

Page Forward, Page Back, Find, Goto Page, Print, Return, and Exit functions.

The Contractor will review the materials provided, verify the operation of the equipment, perform research into the operation and maintenance of the equipment, and develop the individual sections of the SOP. All drawings and technical support information will be available for the

Contractor's use.

The services and supplies generally outlined in this specification shall be performed as directed by the Contracting Officer and as specifically defined in task orders when issued under this contract.

In performing required services, the Contractor shall provide all professional, technical, and related services necessary in receiving assignment, planning and supervising work, estimating costs, checking work progress, checking completed work and reporting results.

1.2.1.1 This will be an Indefinite-Delivery, Indefinite Quantity (IDIQ) contract with a 5 year ordering period.

1.2.1.2 Work shall be performed through the issuance of Task Orders under this basic

Statement

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1-6 contract. Task Orders may only be issued by the Contracting Officer(s) so authorized as identified later in this contract. Task Orders are intended to provide for services and deliverables on an individually negotiated fixed price basis.

122 General Task Descriptions. The following generally describes the types of tasks and deliverables included under this contract; Section 3 and individual task orders contains additional details.

• Baseline Services, including researching, documenting, and compiling information into a new Standard Operating Procedures.

• Baseline Services, including researching, documenting, and compiling information into an updated Standard Operating Procedures.

• Preparing, formatting, and submitting SOP.

• SOP training.

123 Service/Deliverable Request Coordination. Reclamation will provide the Contractor with a list of Reclamation staff members, at the time of award, who are authorized to initiate or coordinate SOP service requests. The Contractor shall not accept requests from any persons who are not on the authorized list.

1.3 .3 Contractor Personnel Security and Suitability Requirements Performance of this contract requires contractor personnel to have a Federal government-issued Personal Identity Verification (PIV) credential before being allowed unsupervised access to a DOI [facility and/or information system]. The Contracting Officer's Representative (COR) or Contracting Officer's Technical Representative (COTR) will be the requesting official and will make arrangements through a DOI Access Card Sponsor for personal identity verification and DOI Access Card issuance. At least two weeks before start of contract performance, the Contractor must identify all contractor and subcontractor personnel who will require [physical and/or logical] access for performance of work under this contract. Physical Access means routine, unescorted or unmonitored access to nonpublic areas of a federally-controlled facility. Logical Access means routine, unsupervised access to a Level 3 or 4 federally-controlled information system. The Contractor must make their personnel available at the place and time specified by the COR/COTR or DOI Access Card Sponsor in order to initiate screening and background investigations. The following forms and inquiries, or their equivalent, will be used to initiate the credentialing process:

• OPM Standard Form 85 or 85P

• OF 306

• National Criminal History Check (NCHC) (local procedures may require the fingerprinting to done at a police station; in this case, any charges are to be borne by the contractor)

• Release to Obtain Credit Information

• PIV card application (web-based)

Alternatively, if an individual has already been credentialed by another agency through OPM, and that credential has not yet expired, further investigation may not be necessary. In that case, the contractor must provide the COR/COTR with documentation that supports the individual's credentialed status.

Before starting work under this contract, a National Criminal History Check (NCHC) will be initiated to verify the identity of the individual applying for clearance and to determine the individual's suitability for the position. If the NCHC adjudication is favorable, a DOI Access Card will be issued for that individual. If the adjudication is unfavorable, the credentials will not be issued and the contractor must make other arrangements for performance of the work. In the event of a disagreement between the Contractor and the Government concerning the suitability

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1-7 of an individual to perform work under this contract, DOI shall have the right of final determination.

Contractor employees must give, and authorize others to give, full, frank, and truthful answers to relevant and material questions needed to reach a suitability determination. Refusal or failure to furnish or authorize provision of information may constitute grounds for denial or revocation of credentials. Government personnel may contact the contractor personnel being screened or investigated in person, by telephone or in writing, and the Contractor must ensure they are available for such contact.

Contractor employees who have been successfully adjudicated will be issued DOI Access Cards, which must be activated at a USAccess Credentialing Center. Those Contractor employees not located within a reasonable travel time of a USAccess Credentialing Center will be screened and issued alternate credentials, such as temporary access badges.

During performance of the contract, the Contractor must keep the COR/COTR apprised of changes in personnel to ensure that performance is not delayed by compliance with credentialing processes. Cards that have been lost, damaged, or stolen must be reported to the COR/COTR and Issuing Office within 24 hours. If reissuance of expired credentials is needed, it must be coordinated through the COR/COTR.

At the end of contract performance, or when a contractor employee is no longer working under this contract, the Contractor must ensure that all identification cards are returned to the

COR/COTR.

This requirement must be incorporated into any subcontracts that require subcontractor personnel to have routine unsupervised access to a federally-controlled facility for more than 180 calendar days or any unsupervised access to a federally-controlled Level 3 or 4 information system.

The Bureau of Reclamation has determined that the end deliverable, SOP documents, contain information considered to be sensitive and necessary to be appropriately safeguarded. They are intended for the Contractor's use only. These documents are not to be distributed to any other entities without prior consent and approval by the Bureau of Reclamation as noted in writing by the COR. Documents are to be retained in a secure location or locked up when not being used.

Contractor personnel may be required to submit to a background investigation.

The operation of Dams requires continuous and effective security measures. The security regulations provide for controlled access to certain restricted areas including the powerplant, dam, switchyard and other critical areas. These restricted areas are designated and may be modified or changed by Reclamation. The Contractor shall be responsible for initiating any necessary measures to insure that their employees comply with all established security rules and regulations, including but not restricted to the following:

1.3.3.1 Primary Work Areas

All areas where work is required under this contract are designated as primary work areas. Unless specifically authorized, Contractor personnel shall be restricted to these areas. It shall be the Contractor's responsibility to insure, by appropriate and effective means, that personnel remain in these areas while on the jobsite.

1.3.3.2 Restricted Areas

Contractor personnel shall not be permitted to enter established or designated restricted areas unless so authorized by the appropriate Reclamation representative. Such entry shall be in accordance with, and subject to, the security regulations established for the

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1-8 area. It shall be the Contractor's responsibility to ensure, by appropriate and effective means, that his personnel shall not enter these areas unless authorized as set forth above. Where access is designated through gates or doors which are normally locked, the gates or doors shall be kept locked, except when personnel are passing through or when a guard is present during the period when such gates or doors are unlocked.

1.3.3.3 Identification of Contractor Employees

The Bureau of Reclamation, LCD Office shall issue all Contractor personnel a numbered identification badge clearly identifying the employee and his employer unless stated otherwise by individual Task Orders. Such identification shall be required for all employees on the jobsite and shall be worn at all times.

1.3.3.4 Approval

All necessary security measures required by this contract shall be subject to approval by the appropriate Reclamation representative.

All documents received by the Contractor in connection with this contract will remain the property of Reclamation. Any and all information about the facilities will be held in strict confidence and the

Contractor will not release said information without prior written approval from Reclamation by the

COR. All government guidelines, technical materials, engineering drawings, and SOP's given to the Contractor in connection with this contract, will be returned at the completion of all SOP updates. The Contractor's computer memories will be cleared.

1.3.4 Employee Training, Experience and/or Certifications. The contractor is responsible for providing personnel of an adequate skill and education level as noted. Personnel selected by the contractor must already have the necessary education, training and certifications required to perform the requirements of this contract prior to being assigned to work under this contract.

Reclamation shall be advised in writing of the names of designated service representatives that will be performing service and confirmation of their experience. Reclamation shall also be informed in writing of any change in service personnel.

1.4 Physical Security

1.4.1 General. The contractor must be responsible for safeguarding government property in the

Contractor's possession off-site, and for safekeeping, protection, and compliance with access controls for all areas and equipment authorized when working on-site. Opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas is prohibited.

1.4.2 Sensitive Area Escort Requirements. Service Representatives may be required to be escorted by a designated Reclamation employee when accessing certain sensitive areas, including but not limited to the facility control room and telecommunications and network service spaces. Routine non-emergency access to these areas will require notification no later than the duty day prior to the requested day of access so qualified escorts can be arranged. Advance notice will not be required for emergency access to sensitive areas; however, qualified escorts will still be assigned.

1.4.3 Access Device Controls. The contractor must establish and implement methods of making sure all access devices issued to the contractor by the government, if any, are not lost or misplaced and are not used by unauthorized persons. The contractor must not duplicate any access devices issued by the government. Lost or duplicated devices must be reported to the

COR immediately. The contractor must prohibit the use of keys issued by the government by any persons other than the contractor's employees.

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1.5 Hours of Operation

1.5.1 Normal Hours of Operation. Reclamation operates on a normal duty week of four ten-hour days, Monday through Thursday. The contractor shall perform any on-site services required under this contract in concert with this established duty day, between the hours of 6:30 a.m. and

5:00 p.m. Pacific Time at Hoover Dam, Arizona for Davis Dam and Parker Dam. The contractor shall provide services regardless of inclement weather or office closings and early dismissals, unless otherwise approved by the COR. Exceptions for work on-site outside of these hours shall be approved by both the COR to ensure coordinated access and escorts.

1.5.2 Work Day. For purposes of work performed under this contract, the on-site workday at

BOR is defined as the Government's established Duty Day. For off-site work performed at the

Contractor's site(s), the workday is as defined by the Contractor for Contractor staff, subcontractors, and vendors. When communication and coordination is required with

Government personnel, the Government's Duty Day will predominate as the workday for purposes of scheduling and communications.

1.5.3 Federal Holidays. Contractor services will not generally be required on the following federal holidays: New Year's Day, Martin Luther King's Birthday, Presidents Day, Memorial

Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving and Christmas Day. However, exceptions may be necessary and authorized by the CO for emergency responses that occur on and about holidays.

1.6 Place of Performance

If requested and identified as essential to performing the services, Reclamation may provide a workspace for the Contractor at the facility. The Contractor shall provide their own computer equipment and software capable of reading all electronic files provided by Reclamation. The

Contractor's equipment shall be capable of providing either a paper or readable electronic document back to Reclamation and the facility personnel for the review of ongoing work.

2. Definitions and Acronyms

2.1 Definitions

Contract Discrepancy Report (CDR): A report initiated by the Government, which the

Contractor is required to complete, whenever performance is unsatisfactory. The CDR requires the Contractor to explain in writing why performance was unsatisfactory, how performance will be returned to satisfactory levels, and the corrective action that will be taken to prevent recurrence.

Component: Any device or feature that is integral to systems but distinctive, capable of being readily separated from the rest of the system for repair or replacement; may be software, hardware, or infrastructure feature or device. Examples: a computer monitor, a position sensor, a fiber optic signal driver, and the firmware installed on a programmable device are all distinctive devices or features considered components for purposes of this contract.

Contracting Officer: An individual with the appointed authority and so designated in the contract to enter into, administer, and/or terminate contracts and make related determinations and findings. (FAR 2.101)

Customer Complaint Inspection: Unscheduled surveillance of Contractor's work prompted by people receiving the service. The CO may receive customer complaints, from SOR employees, about the Contractor's performance or quality of service. The CO may review the alleged unsatisfactory performance, verify the contract requirement and provide the

Contractor notification of deficiencies, if applicable.

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Defect: Each instance of non-compliance with a contract requirement. A defect may be caused by either non-performance or poor performance. Each defect is subject to deductions from the Contractor's payment if performance requirement or maximum error rate is exceeded.

Essential Services: Services that must function in order for the Dam and Powerplant to operate effectively, including those services essential to the operations and system's performance in operating Dam and Powerplant features.

Inspection: Inspection means examining and testing supplies or services (including, when appropriate, raw materials, components, and intermediate assemblies) to determine whether they conform to contract requirements. (FAR 2.101)

Paragraph: For the purpose of this contract, all occurrences within the contract text of the term

"paragraph" shall be understood to include the stated or referenced paragraph and all levels of subparagraphs below the stated or referenced paragraph.

Quality Assurance (QA): Those actions taken by the Government to determine that the

Contractor's quality control process and activities are effective in ensuring that the performed services received satisfy the contract/task order requirements. QA evaluators are Government employees responsible for checking Contractor performance, in accordance with FAR 52.246-

4, Inspection of Services.

Quality Control (QC): Those actions taken by the Contractor to ensure that the standards and requirements of the contract are met.

Services: For quality assurance and control purposes, "services" includes all services performed, workmanship, and material furnished or utilized in the performance of services.

(FAR 52.246-4(a).)

System: May encompass various systems; however, the primary system is the Supervisory Control and Automated Data Acquisition (SCADA) including all components and integrated elements.

System Failures: Dysfunction or failure of function for a component or feature of the system.

2.2 Acronyms

Acronym Meaning

ACOR = Alternate Contracting Officer's Representative

BOR = Bureau of Reclamation CDR = Contract Discrepancy Report co = Contracting Officer

COR = Contracting Officer's Representative

CR = Contractor's Representative

MER = Maximum Error Rate

PMS = Performance Maintenance Service

POC = Point of Contact

PRS = Performance Requirement Summary

PWS = Performance Work Statement

QA = Quality Assurance

QAE = Quality Assurance Evaluators

QASP = Quality Assurance Surveillance Plan

QC = Quality Control

SCADA = Supervisory Control and Data Acquisition

TAO = Technical Approvals Officer

TE = Technical Exhibit

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3. Contractor and Government-Furnished Property/Services.

3.1 Contractor Baseline Services and Supplies. The scope of work for this effort is for the

Contactor to supply the personnel staff and supporting administrative and software/hardware equipment necessary to research, develop, and produce a SOP. It will involve but is not limited to: Planning, Inspecting, Evaluating, Researching, Copy Writing and Editing, Illustration and possibly Graphic Designing or Mapping, and Revising, Reporting, and Training. All current facility documents and guidelines applicable to the specific Task Order work requested will be made available to the Contractor, after approval, and before the work activity is to begin. Also, all applicable drawings will be available for the Contractor's use. During this contract, the

Contractor shall provide the following services and deliverables as noted in individual Task

Order.

3.2 Contractor Training Services. Training shall be provided as identified by individual Task

Order. The training location(s) may be onsite, via Video Teleconference (VTC,) or call in center, as identified per individual task orders. Upon completion of training, the Contractor shall submit a training report summarizing training accomplished, identifying attendees, and providing key manual changes for on-site Government operators/maintainers long-term use.

321 Contractor shall provide a Training Plan noting objectives and agenda in outline form for Government approval, 30 days prior to facilitating training, see

Table 1 RSN 9.

322 Training and Training Manual shall identify specifics and address all necessary components as well as provide written procedures with visuals (i.e. charts, pictures, PowerPoint, and video supplements) so as to train new employees on all aspects of creating, revising, and performing updates to the Hoover Dam, Davis

Dam, Parker Dam SOPs.

In addition, Contractor shall provide electronic and hard-copy documents of all training materials for trainees.

3.3 Government Furnished Property

Individual task orders shall address and contain specifics on what Reclamation shall provide to the Contractor. Contractors may be provided access to the existing SOP source files, electrical, mechanical, and civil drawings of the facility, existing documentation (e.g. Designer's Operating

Criteria, equipment manuals, existing Operating Orders), and any material that Reclamation believes necessary to update the SOP.

4. Task Requirements

4.1 Task Ordering. All work under this contract shall be performed in response to task orders to be issued as needs are identified.

4.1.1 Task Order Requests and Proposals. The Contracting Officer will provide the Contractor with a description of the services to be provided for any work request.

The Contractor shall respond within the specified time, after notification by the

Contracting Specialist/Contracting Officer, by: (1) visiting the proposed work site in the company of the Contracting Officer or his authorized representative (as necessary), or (2) establishing verbal contact with the Contracting Officer to further define the scope of the requirement. The Contractor shall then furnish a proposal to the Contracting Officer for each work item request and provide in the proposal an estimate of the period of performance, a completion date, and milestones. Except

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1-12 where otherwise authorized by the Contracting Officer in specific incidents, the

Contractor shall provide this proposal within 10 calendar days of receiving the scope of work of the proposed task order, or within the required reporting timeframe cited by the task when responding on an urgent or emergency basis.

4.12 Task Order Execution. The Contracting Officer will issue individual task orders. The Contractor shall begin work on individual task orders upon receipt of the executed task order. The contractor shall be required to complete the entire work not later than the completion time specified on the task order. The time stated for completion shall include final document review under the task order. The Contractor shall notify the Contracting Officer upon completion of each individual task order.

4.13 Task Order Content. Each task order will be defined as to the scope.

4.1.3.1 Task Orders shall include the following as distinct line items, as applicable:

• An item(s) reflecting the initial site contact, assessment, and report with schedule recommendations.

• An item for performing off-site test, research, evaluation, and SOP action services and supplies.

• An item providing for design, implementation, and documentation of training, if authorized.

4.1.3.2 Where practicable, task orders shall be Performance-Based instruments. A

Performance Work Statement (PWS) shall define the scope of the work of each task order. A Performance Requirements Summary (PRS) shall be included with task orders for performance-based services and shall clearly identify each unique requirement; its performance standards including outcomes; means or methods of determining the accomplishment of those standards; and payment standards if any.

4.2 Task Reporting and Deliverables:

421 All plans and reports, as identified by individual task orders specifications and submittal tables, shall be completed in a timely manner. The Contractor will be responsible for recording field and on-site data into a computerized format. All files delivered by the Contractor are required to be error free and in compliance with federal and state regulations. The Contractor may be responsible for correcting data errors.

422 All deliverable documentation under each task requiring Government approval prior to performance of any work shall be delivered no later than 21 days prior to the expected date of physical performance of the relevant work under said task order or as noted per the specific submittal.

423 For each task order, the Contractor shall furnish the original or one legible copy of all computations, reports, permit application, permits and laboratory results, and computer printouts required to complete studies and investigations as identified in the task order specifications.

Written reports, when required, shall include maps, drawings, graphs, forms, tables, photographs, and other illustrative materials, etc., as appropriate.

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42A Reports and documents shall generally be in a format compatible with Microsoft Office

2007, in suitable file formats, and/or in Adobe Acrobat, Version 8.0 or later, portable document file format. All drawings submitted electronically shall be in a format compatible with AutoCAD 2004 or later editions. The COR will provide requisite technical standards for drawings and other documentation per individual task order.

425 Draft reports may be submitted by conventional mail or electronic means; one copy, reproducible, is required if submitted in hard copy. Final reports on each task order and action shall be submitted with a minimum of 4 hard copies and one electronic file set either submitted via e-mail or by an approved format such as CD or flash drive. The Government will review each submittal and provide comments and/or acceptance or rejection within 21 days after receipt. The

Contractor will provide written annotations to all written review comments received concerning the draft reports. Annotations shall be "Concur," "Do not concur," or "Exception." "Do not concur" or

"Exception" must be supported by written justification.

426 The contractor shall resolve all comments and submit final documentation that shall consist of the final, approved record of all actions taken and changes introduced to the SOP, combining as-built records, applicable documents, and reporting for each task order. All deliverable documentation for each task order shall be delivered to the Government no later than

21 days after completion of work under said task order, unless noted otherwise in the task order.

4.3 Reports and Payment Requests

43.1 Reports: specifications and requirements will be identified per individual task order.

432 Monthly progress reports shall be submitted to the Contracting Officer or their representative for each task order still in progress if the task order duration is greater than two months. For task orders less than 2 months of duration, progress reports are not required and progress payment shall not be made. The report shall give the status, on a percentage basis, of the total amount of work competed under the relevant task order. The Contractor shall review this progress report with the Government's field representative and obtain written concurrence with the reported progress and percentage prior to submission.

5. Health and Safety

5.1 Site Safety and Health Plan (SSHP).

The Contractor shall comply with all federal, state, and local laws and standards as well as the

Bureau of Reclamation manual Reclamation Safety and Health Standards (RSHS), 2001 Edition.

Reclamation will provide the Contractor a hard copy of the RSHS manual.

The Contractor will be required to sign and abide by the instructions in a special use permit spelling out what areas of the dam and powerplant the Contractor is allowed to occupy. This special use permit will identify any unusual hazards that might exist in the construction areas.

The special use permit will include any clearances required for safe completion of the work.

5.1.1 SSHP Requirements. The Contractor shall prepare and submit a written site-specific, Site Safety and Health Plan (SSHP) with Job Hazard Analysis(JHA) as outlined in Reclamation Safety and Health Standards (RSHS) and in compliance with OSHA regulations and protocols. This shall be a one-time submittal generally addressing the type(s) of work expected to be performed, and common hazards that may be encountered doing such work, at the Dam site when providing services on-site. The Dam is a water-control and impoundment with hydroelectric power generation capability. As such, potential hazards include high electrical energy hazards, areas of difficult access requiring use of lift or access equipment and fall protection equipment and procedures, and use of lock-out/tag-out procedures to

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1-14 minimize workforce risk and risk of inadvertent unplanned operations or shutdowns of generating equipment and/or spillway gates, in addition to hazards inherent generally in use of small and special tools and carrying/handling equipment and materials. The SSHP shall consider these operating conditions and hazards.

Supplementation by task-specific Job Hazard Analyses may be required on individual task orders, as directed by the Contracting Officer, where the task necessitates work under specific, known high hazards.

5.12 Program Review and Acceptance. Acceptance of the Contractor's SSHP and/or JHA is required prior to the start of the first field activity; and acceptance of a task-specific JHA if included in individual task orders is required prior to any field activity under said task order. Acceptance is conditional and will be predicated on satisfactory performance during field activities. No change in the approved plan shall be implemented without written concurrence of the Contracting Officer. Reclamation reserves the right to require the contractor to make changes in the SSHP and operations as necessary to assure the safety and health of all persons on or near the site.

6. Additional Conditions and Requirements

62 Site Visits, Inspections and Investigations. The Contractor or his representative(s) shall visit and inspect or investigate the site as necessary and required during the preparation and accomplishment of the work. All work and data developed under this Contracts' Task Orders shall be related to current site conditions and to other proposed work within the specific scope of the relevant task order. The Contractor, if required by the task order, shall record site conditions by photograph or other means. One copy of each such conditions record taken shall be furnished to the Contracting Officer at the time of the first review of the task order. All travel, costs, and expenses incurred by the Contractor, sub-contractor or his representative(s), including consultants, for such site visits, inspections, and investigations shall be included in the lump sum price of the task order.

63 Releases of Information. Neither the contractor nor his representative shall release any sketch, photograph, report or other material of any nature obtained or prepared under this contract without the specific written approval of the Contracting Officer. Public, media and other queries shall be referred to the COR and/or the regional External Affairs Office.

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7.0 Work Performance Analysis. The Government will monitor the Contractor's Quality Control Program in accordance with the standards referenced and listed in Attachment 3, Performance Requirements Summary (PRS), or other remedies as allowed by the Inspection/Acceptance or Termination for Cause clause paragraphs of the contract. The Government may use a variety of surveillance methods to evaluate the Contractor's performance. The Government will evaluate the Contractor's performance under this contract using the methods of oversight specified in the PRS.

All oversight observations will be recorded by the Government. When an observation indicates defective performance, the COR will request the Contractor's Representative to initial the observation and provide a plan for correction by the Contractor.

7.1 Government Quality Assurance Surveillance. Each phase of the work rendered under the contract is subject to Government inspection during any or all times of the Contractor's work and after completion of the tasks. The QASP will identify specifics for QA of submittals. The Government's QA program is not a substitute for the Contractor's quality control.

In the event a serious breach of assigned duty by the Contractor's employee(s) is identified during a quality assurance exercise, the CO or COR will immediately contact the Contractor to discuss the Government's findings and the steps the Contractor shall take to correct the problem(s).

7.1.1 Government Inspection. The Contractor's Representative (CR) shall accompany the Government inspector as needed for periodic inspections to ensure the Contractor is performing in accordance with contract requirements. The Government may use a variety of scheduled and unscheduled surveillance methods as determined necessary to ensure a sufficient evaluation of the Contractor's performance. In all cases, the Government shall observe and examine completed work to the extent necessary to verify that the required tasks result in a fully operable and functional SOP based on actual, practical operation of the system and procedures, as part of its inspection of performance.

The Government will notify the Contractor of Government inspection results in writing. If the required tasks have not been performed, a Contract Discrepancy Report (CDR) may be issued.

The Contractor shall acknowledge receipt of the notification by signature, time and date.

The Government may notify the Contractor of inspection results verbally. Verbal notifications of defective work will be confirmed in writing. Acceptance or rejection of work will be made on the basis of the initial inspection.

8.0 SUBMITTAL REQUIREMENT

8.1 General:

The Contractor shall furnish all submittals to the Government points of contact listed on each individual task order, in accordance with this paragraph, Table 1 (List of Submittals), and the requirements in the provisions, clauses, and paragraphs of this solicitation.

The word "submittals" shall be interpreted to include written safety plan, job hazard analysis, design details and other items furnished by the contractor for approval, information or other purposes as identified in Table 1.

8.2 Submittals:

The Contractor's cover on each submittal letter shall include reference to the job name and the

Bureau of Reclamation contract number.

A. List of submittals--Table 1 (List of Submittals}, lists the submittals required by this contract.

Any submittal required to be submitted by the contractor but which is not listed in the table

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1-16 shall be submitted in accordance with the applicable requirements of this contract. In case of a conflict between the requirements of this paragraph and the requirements included elsewhere in this contract, the requirements elsewhere shall take precedence over the requirements contained in this paragraph.

B. Submittals--Each item in Table 1 (List of Submittals) has been assigned an RSN (Required Submittal Number). Each submittal by the contractor shall include all materials required for one RSN under cover of a transmittal letter. The contractor may transmit more than one RSN under cover of the same transmittal letter provided they are required by the same responsible code and are clearly identified with the Transmittal Submittal Number (TSN.)

C. All Submittals shall be sent electronically via e-mail unless they are drawings, require a certification by a registered professional, or as noted in Table 1. HARD COPY (HC) -- Submittals requiring certification by a registered professional shall be signed and sealed.

HARD COPY submittals shall be exact duplicates of the electronic submittals and shall be marked as 'original' and 'original copy.' Submittals containing Personal Identity Information (PII) shall be encrypted when submitting electronically via e-mail or other format.

Passwords for encrypted documents shall be sent separate from submittal correspondence.

D. Submittal Types, as listed in Table 1 - List of Submittals:

i. Action (A):

1. Government point of contact as identified by the responsible code column in Table 1 will respond as to adequacy of submittal.

ii. Informational (1):

1. The Government will acknowledge receipt of Informational submittals.

2. The Government may reject an Informational submittal when the submittal does not comply with the contract. The Contractor shall correct mistakes or deficiencies in rejected Informational submittals and resubmit.

3. Informational submittals are considered to be "shop drawings" within the terms of the clause at FAR 52.236-21, Specifications and Drawings for Construction, except that approval by the Government is not required.

iii. Submittal Format: Electronic (E ), Hard Copy (HC), Original (0), Original Copy (OC).

E. Submittal Procedures:

i. Submit complete sets of required materials for each RSN as specified in "Submittals required" column in Table 1 - List of Submittals. A complete set includes all listed items for RSNs with multiple parts. Submittals shall be prepared, submitted and e-mailed by following the instructions as described in the submittal procedures, Table 1, as well as bellow:

• The subject line of the e-mail shall be formatted to read as follows: Contract No.- TSN No.

(Example: 140R3018C0123 - TSN 01 -)

• The submittal shall be attached to the e-mail and named using the following format:

Contract No.- RSN No. - Item

• The resubmittal shall be attached to the e-mail and named using the following format:

Contract No.- RSN No. - Item - Resubmittal Item No.

ii. Include the following information in transmittal letters:

• Contract number and title.

• RSN for each attached submittal.

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• Responsible code.

• Number of sets for each RSN.

• Identify submittal as initial or resubmittal.

• If a resubmittal, then identify the resubmittal No (R1, R2, R3 etc..)

iii. Resubmittal of submittals not approved:

• Follow the same format and include the information as identified in Section E above.

F. Review of submittals furnished for approval.

i. Time Required:

1. Submittal review will require 5-10 business days for review of each submittal or resubmittal, unless otherwise specified.

2. Time required for review of each submittal or resubmittal begins when complete sets of materials required for a particular RSN are received and extends through return mailing postmark date.

ii. Time in Excess of Specified:

1. The CO may extend the contract completion date to allow additional time for completing work affected by excess review time.

a. The time extension will be to the extent that excess review time caused delay to the contract completion date.

b. The time extension will not exceed the time used in excess of the specified number of days for review of submittals or resubmittals.

c. Concurrent days of excess review time resulting from review of two or more separate submittals or resubmittals will be counted only once in extending the contract completion date.

2. No time extension will be allowed if the Contractor fails to make complete action submittals in sequence and within time periods specified.

3. Adjustment for delay will be made only to the extent that:

a. Approval was required under the contract, and

b. Requests for approval were properly and timely submitted and were approved.

4. Adjustment will be subject to terms of paragraphs (b) and (c) of the clause at FAR

52.242-14, Suspension of Work, however, no such delay shall be deemed to be a "suspension order" as the term is used in that clause.

iii. Return of Submittals:

1. Action Submittals: One set of submittals required for action will be returned either approved or accepted, approved or accepted subject to comments, or not approved or not accepted.

a. Revise and resubmit submittals not approved.

b. Do not change software designs without approval of the CO after drawings, documentation, and technical data have been approved.

2. Informational Submittals: The Government will acknowledge Informational submittals.

a.Informational submittals will not be returned when they comply with the specifications.

b.Informational submittals that do not comply with the specifications may be returned for resubmittal or additional information may be requested.

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TABLE 1 - List of Submittals

RSN Submittals item required

Reference Due date Type Responsible Code

Submittal Format

No. of sets to be sent to:

co CORI PWS Clause

Draft

Conceptual

SOP-

Update

I

7.0-Work

Performance

Analysis

As identified by individual TO

A

Site POC/

SME

E, HC

100% Design 1.2- Scope of As identified by

A COR E, HC 1 1

SOP Work individual TO

100%

Fabricate

SOP

4.2 -Task

Reporting and

Deliverables

As identified by individual TO

CORI Site

POC

E, HC 1

Training Plan

3.2,3.2.1,3.2.2-

Contractor

Training Service

As identified by individual TO

(30 days prior to facilitating training)

CORI POC/

SME

E

9.0 PERFORMANCE REQUIREMENTS SUMMARY

1.0 General

The Performance Requirements Summary (PRS) chart for each functional area of the contract requirement identifies the work requirement, contract reference, standard, method of surveillance, and work requirement weight. The Contractor's performance of each contract requirement is evaluated on the basis of a number of performance elements such as Quality of

Work, Quality Control, Scheduling, response, timely completion, and compliance with safety or labor standards. The applicable performance elements of each contract requirement are identified in the PRS and each element is weighted in terms of its relative importance to the contract requirement. The elements and associated weights are established in the PRS.

The PRS chart:

1.1 Lists those requirements (column 1, Required Service) which are paid for on the basis of a payment computation system specified in column 3 and in Section 7 of the Performance

Work Statement. The absence of any contract requirement from the PRS, however, shall not detract from its enforceability or limit the rights or remedies of the Government under any other clause of the contract, including the paragraphs entitled "Inspection/Acceptance" and

"Termination for cause" of any contract clause.

1.2 Defines the standard of performance for each listed service (column 2, Standard).

1.3 Sets forth the maximum allowable deviation (maximum error rate) from perfect performance for each listed service (column 4, Maximum Error Rate or Performance

Requirement for Acceptable Performance) that may occur before the Government will invoke any negative performance incentive.

1.4 Sets forth the primary surveillance methods the Government will use to evaluate the

Contractor's performance in meeting the contract requirements (column 5, Method of

Surveillance).

1.5 Sets forth the government's incentive to services provided in relation to contractor's performance on each listed contract requirement (column 6, Performance Incentive or Dis-

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Attachment 3 Performance Requirements Summary Table

Required Service (RS) Standard Performance Measure

Maximum Error Rate (MER) Method of Surveillance Performance Incentive

(RS-1)

RSN SOP - Draft

PWS Paragraph 3.2

SOP Draft Electronic Submittal of each TO Element for review and approval.

Timeliness N/A Physical Inspections

CORI Site POC review Draft TO element prior to SOP inclusion

Positive/Negative Past Performance

(RS-2)

RSN SOP-

Electronic Links

SOP fully identified with accuracy in links to forms and supporting weblinks or sites.

Quality MER= 1 incident per TO that is within the Contractor's control

Physical Inspections COR review SOP.

Positive/Negative Past Performance

PWS Paragraph-1.2.1

(RS-3) Final SOP received within Timeliness MER= 0 incident per Physical Inspections Positive/Negative Past timeframe as identified in TO that is within the Performance

RSN SOP-100% individual TO. Contractor's control CORI Site POC

Submittal (Measurement: days are comments measured by calendar

PWS Paragraph- days.) Transmittal Submittal

1.2.1, 1.2.2, 3.1, Logs

3.2, 3.3.

(RS-4)

RSN SOP Update Manual

PWS Paragraph 3.2.2

SOP Update Manual provides sufficient detail to allow a BOR employee to perform SOP revisions and updates while maintaining functionality of the SOP and imbedded links

Quality MER= 0 incident per TO that is within the

Contractor's control

Instructor Led training to ensure manual includes sufficient detail to facilitate SOP updates and revisions

Revisions or additions will be required per the QASP

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*A separate Task Order PWS may add to this Base IDIQ PWS.

**RS 1-3 Incentives may be applied to line items as well as individual Task Orders (TO) as identified by the individual TO and lines.

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