Bidder Q&A for RFP 250000002743.xlsx

XLSX spreadsheet 57 KB Posted

Attached to
MRS Staff Trainings on the Three Ps State and local contract opportunity
Solicitation number
RFP-186-250000002743-2
Issued by
Kent County, Michigan

About this file

This document is a Bidder Q&A spreadsheet for RFP 250000002743 involving the Michigan Rehabilitation Services (MRS), a state agency seeking training services. The RFP involves four mandatory training topics focused on People, Purpose, and Practice for approximately 500 staff members, with training to be delivered through hybrid in-person and virtual sessions between January 2026 and February 2026. The training will cover themes of trust, psychological safety, empathy, and implicit bias, with sessions planned to be 180 minutes long and designed to be LARA compliant for health license requirements. Training venues will primarily be MRS local offices or local hotels, with flexibility for multiple half-day sessions per location to accommodate staff schedules.

The maximum contract award is $533,730, with costs subject to 2 CFR 200 compliance, requiring expenses to be reasonable and directly related to training preparation and implementation. The training contractor will be responsible for developing course content, providing audio-visual equipment, and delivering sessions simultaneously to in-person and virtual audiences using Microsoft Teams. MRS will manage registration through SDU (Staff Development Unit), handle participant communications via GovDelivery emails, and use YesLMS as their learning platform for pre-recorded content. Travel expenses for in-person training are to be included in the contractor's fees, with no specific caps on travel-related costs, and invoicing will follow 30-day billing cycles with a 45-day state processing timeline.

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File Type Posted
RFP 250000002743.docx DOCX document
Schedule B Pricing Worksheet.xlsx XLSX spreadsheet

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Sheet1

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Q#Document and SectionPage #Bidder QuestionAnswer (to be completed by the State)
Standard Contract Terms22Does the State have a list of recommended or approved vendors for conducting background checks? What are the states recommended or approved vendors for background checks. Please provide the contact information?The State does not have a prefered vendor or a list.
Standard Contract Terms22Upon contract award, how much time will the contractor have to complete the required background checks for personnel before training begins?Background checks should be available upon request.
Statement of Work,1.128Will the State be responsible for securing and providing the training venues for each in-person location?The training sites will be at MRS local offices to the greatest extent possible. If somehow not available, a local hotel venue will be booked by MRS.
Statement of Work, 1.128How soon will the State provide the exact location: including city and address for specified training locations?Upon 15-30 days of award.
Statement of Work, 1.128Are there blackout dates or holiday that the contractor must consider when scheduling?The timeframes were selected to avoid most holiday times. The State observes office closures on standard holidays.
Statement of Work, 1.128For in-person training, who will be the point of contact (representing the SOM -MRS RFP)? Location address, room assignment, room set up and introduction to the attending participants, training registration and enrollment for both in-person and virtual.SDU (Staff Development staff) will be the main coordinators for point of contact.
Statement of Work, 1.128Will the State ensure that all in-person training spaces are ADA-compliant, including physical accessibility, seating arrangements, and audio/visual support?Yes, on registration forms, staff are able to identify any needed accommodations.
Statement of Work, 1.1.28What Type of audio/AV/media equipment does the state's odentified locations use? Is this consistent by each location?Standard laptop connectors and projection screens are standard at all MRS locations. Hotels also have these available.
Statement of Work, 1.1, 1.1.828Will each venue provide AV/media hookups (e.g., projector, screen, microphones, speakers) for facilitator use? Or should the contractor bring all AV equipment?Contractors should provide their own audio equipment including microphones and speakers.
Statement of Work, 1.128What is the standard room setup expected (e.g., classroom-style, U-shape, round tables)? Is this consistent across all locations or will it vary?It will vary by site capacity and number of participants registered, but will likely include Classroom style and Rounds.
Statement of Work, 1.128Is there access to Wi-Fi or hardline internet at each venue, and will login information be provided to the facilitators?Yes, each site has Wifi and login information will be provided.
Statement of Work, 1.128What is the expected or preferred duration of each training session? Should we plan for 60, 90, or 120-minute sessions?Contractors should plan for 180 minute sessions with breaks and discussion included. The State of Michigan requires an implicit bias training for anyone with a health license. We would like this course to be LARA compliant so staff can use it to meet that requirement. A 3 hr. bias training is very common length.
Statement of Work, 1.128Is there a preferred time of day for in-person sessions or virtual traiing sessions (e.g., morning, afternoon)?Planning for half day trainings, both morning and afternoon can be utilized.
Statement of Work, 1.128Are there specific days of the week the State prefers training to occur (e.g., Tuesday–Thursday)?No preference, but SDU tends not to schedule trainings on Fridays as staff may not be as available that day.
Statement of Work, 1.128Is it expected that only one in-person session will be delivered per location (e.g., one session at Marquette/Northern), or might multiple sessions be needed per site?Multiple half day sessions may be required for in person attendees. In person attendees will mostly come from the region the training will be held. Other staff may attend by hybrid virtual which will have a higher enrollment capacity.
Statement of Work, 1.128Will contractors have the flexibility to propose and schedule training dates and times, as long as they fall within the required timeframes in Section 1.1?Yes, training dates are a conversation between SDU staff and the training contractor. SDU will propose venue available dates.
Statement of Work, 1.128What platform will be used for virtual training (e.g., Microsoft Teams, Zoom)?MRS uses Microsoft Teams. All staff have access to Teams.
Statement of Work, 1.128If using a State-provided platform, will the contractor be given host/presenter access in advance?On Teams, external guests are not permitted per policy to be meeting organizers. Once given access to the meeting by a State staff member, screenshare, unmute, and turn on video are available.
Statement of Work, 1.1.28Is there a minimum enrollment number required for in-person training? What is the minimum amount of participants that would result in the training being cancelled?The trainings will be mandatory for staff, so low enrollment is unlikely to be a risk. If for some reason low enrollment occurs, SDU will monitor the situation and make adjustments as needed.
Statement of Work, 1.128How many employees are expected to attended the in-person sessions? Is there a maximum per location?Each half day session may have approximately 30 attendees. Sites vary in capacity, so SDU will monitor and plan accordingly.
Statement of Work, 1.128How many employees are expected to attend each virtual training session? Is it permitable for the contractor to offer 3 virtual session opportunities for the virtual sessions for topic: Trust, Psychologocial Safety and Empathy, dates : 1/5/26 - 2/27/26. Should we plan for all 500 staff to attend one virtual session or can contractor offer 3 virtual sessions?Multiple sessions can be scheduled to meet staff needs.
Statement of Work, 1.128For hybrid trainings, can the live and virtual sessions be scheduled on separate days (e.g., virtual session on one date, in-person on another)?No, they should occur simultaneously and engage both audiences.
Statement of Work, 1.128Is there a preferred Learning Management System (LMS) that the State wants to use for hosting pre-recorded trainings or resources?MRS uses YesLMS as our learning platform.
Statement of Work, 1.128How does the State want the pre-recorded video shared?Contractor will provide to SDU who will upload into YesLMS.
Statement of Work, 1.128Is there a preferred video format (e.g., MP4, MOV) or resolution specifications for the pre-recorded sessions?Yes LMS' supported video formats are .mp4, .webm, and .ogg., and their supported video transcript format is .vtt. The maximum file size is 580 mb and a maximum duration of 60 minutes.
Statement of Work, 1.1.128Beyond general ADA guidelines, does the State have required accessibility checklists or standards we must use to validate training materials and media?No. Yes LMS allows for seamless accessibility. Any specific accommodation requests by staff will be known through registration.
Statement of Work, 1.1.128Are the ADA accommodations for the MRS audience? Or are is the contractor expected to provide training on what those ADA accommodations are.Yes, for the MRS audience so that all attendees can see, hear, and engage with the content without barriers.
Statement of Work, 1.1.1128Can the State clarify acceptable alternative terms or framing to discuss equity and inclusion topics without referencing DEI/DEAI? (Contractor understands not to use the terms or words DEI/DEAI in any of the training sessions and materials.)Contracts should focus on the the themes of the Three Ps: People, Purpose, and Practice as they apply to the work of civil servants providing employment services to individuals with disabilities.
Statement of Work, 1.1.640Is the contractor only responsible for providing draft content/language for announcements, while MRS-SDU handles actual promotion to staff?Yes. MRS-SDU does the staff outreach and registrations.
Statement of Work, 1.1.640Will the State (MRS-SDU) provide branding guidelines or formatting preferences for these announcements?Training announcements go out via our GovDelivery emails. Simply text and a logo are all that is needed.
Statement of Work, 1.1.1041Will MRS-SDU be responsible for managing the registration process for all training sessions?Yes, SDU manages registrations.
Statement of Work, 1.1.1041How far in advance of each training will enrollment open to participants?No less than 30 days is ideal.
Statement of Work, 1.1.1041How and when will the contractor receive the list of registered participants and their emails?At the start of each training, a list of attendees will be provided as the sign in sheet.
Statement of Work, 1.1.1041Will the list include necessary details for attendance tracking and post-training reporting (e.g., job titles, office locations)?These details will be on the sign in sheet.
Statement of Work, 1.242Could LEO please clarify the prompt included in this section and

its relevance to this project? Would LEO like respondents to describe how our firm generally handles client data, since we are

not proposing an IT solution for this engagement?Yes.
Statement of Work, 1.343Could LEO please clarify if they would like us to provide the

number of years of relevant experience for each proposed team member in column #2 of the provided key personnel qualification table, or if we should provide the number of years of experience

specifically in the project role for which they are being proposed?Number of years in current position. The roles and responsibilities listed of the current position should highlight how it relates to this project.
Statement of Work, 4.245Can the State clarify how it will define and measure the success of the training sessions? Will a standard evaluation rubric, set of performance criteria, or success metrics be provided to the contractor for alignment and reporting purposes?SDU will provide a standard evaluation as is done with every training. Contractors may have their own proposed way of tracking progress.
Statement of Work, 5.145Will the State reimburse reasonable travel expenses such as mileage, lodging, and meals for in-person training sessions held outside of the contractor’s local area?Yes, this should be listed in contractor's fees.
Statement of Work, 5.145Is there a maximum allowable amount or cap per trip for travel-related expenses?No, as distances vary.
Statement of Work, 5.145Will the state reimburse arifare from DTW to Marquette (roundtrip?). Is there a standard rate for airfare?Contractor travel costs should be included in fees.
Statement of Work, 5.145If multiple in-person training sessions are scheduled within the same geographic region, will the State allow the contractor to consolidate travel to reduce costs (e.g., stay overnight and deliver sessions over multiple days)?Yes.
Statement of Work, 5.145Does the State have a list of preferred lodging?No.
Statement of Work, 5.145Is the contractor expected to include all travel and lodging costs in the fixed training rate, or will travel costs be invoiced separately?Contractor should included it in fees and specify what costs are for - travel, lodging, training session amount, etc.
Statement of Work, 7.346Are training invoices to be submitted monthly, regardless of session dates? Or only in the month when training occurs?To follow 30 day billing cycles (monthly).
Statement of Work, 7.346Is there a specific day of the month by which invoices must be submitted (e.g., by the 5th or 10th)?Invoices must be submitted within 30 days after the service/billing period.
Statement of Work, 7.1, 7.2, 7.346Who is the point of contact for invoice submission and payment inquiries? Who is the program manager?Please refer to the Standard Contract Terms #4 on page 19.
Statement of Work, 7.146Is it acceptable that the contractor submit a monthly invoice for all training sessions conducted and training related work completed during that month period?Yes; however, invoices may only be submitted after activities have been completed.
Statement of Work, 7.246Will the State of Michigan pay invoices on a monthly 'pay-as-you-go' basis?The State will process invoice as received. The State has 45 days to process all invoices.
Statement of Work, 7.246What is the payment schedule?The State will process invoice as received. The State has 45 days to process all invoices.
Statement of Work, 7.246Is there a payment installment option?No
Statement of Work, 7.246How many days after invoice submission should the contractor expect payment from the State of Michigan?The State will process invoice as received. The State has 45 days to process all invoices.
GeneralAre there specific policies/procesudre that the MRS team wants the contractor to incorporate or reference as training materials are being developed.No.
Schedule B PricingCould you please confirm whether under the estimated number of people it refers to each session individually or is the total across all sessions?Estimated number of people refers to the total number of people who will complete each training (~500).
Is it correct that under “events” we have to add each of the 04 course topics? Could you please elaborate the Schedule B Pricing?Each of the 4 topics should be listed under Events.
Statement of Work 1.137Is the number “up to 500 MRS staff” distributed across all training topics or per topic?The trainings will be mandatory for staff. MRS has approximately 500 staff. So each staff would take the four training courses.
Should we plan for 500 participants per session, or across the duration of the contract?Multiple dates of each training session may be scheduled so that all MRS have a chance to attend.
What is the expected group size per session, especially for in-person and hybrid formats?In person sessions will have local staff in attendance. Room size capacity estimate is approximately 30 staff. Live hybrid virtual will include many more staff.
Will the same group of participants attend all training topics, or will the audience vary by topicSame group. These will be required trainings for all MRS staff.
Statement of Work, 1.1.839How many microphones are expected to be provided per session (for both trainers and attendees)?As many as needed for trainers. 1-2 handheld microphones will be required to hand to staff when talking in the rooms. Often, others cannot hear from across the room and the sound will need to be heard on live virtual as well.
Are wireless or lapel microphones preferred for trainers? Should microphones for attendees be handheld, table-mounted, or wireless roaming?There are no requirements, just whatever contractors prefer to make sound accessible for all.
Will there be an existing audio system onsite that we can connect to, or are we expected to bring a full amplification setup (speakers, mixers, etc.)?Bring amplification system.
Are there any specifications for sound coverage or room acoustics we should consider?No specifications, just keep in mind will need to be heard in the room and simultaneously on virtual.
Statement of Work, 4.243Could you please confirm whether the reporting details are to be submitted with the proposal as part of our previous similar training experienceBidder must provide samples of reports as attachments.

OR

Are these reporting details required only after the contract is awarded and the training is delivered for this specific project?
Schedule A- Statement of Work, Background36Is there an incumbent providing the the Three P's training currently?No
Schedule A- Statement of Work, Background36Is this project part of a larger training plan or project?These trainings are connected to our agency mission, values, as well as our STEMM UP project.
Schedule B- Pricing49Is there an expected or maximum budget for the scope of work?The maximum award for this contract is $533,730.
Schedule B- Pricing49Are there restrictions on what the costs may include?In general, Contractor must comply with 2 CFR 200. Costs must be reasonable and directly related to the preparation and implementation of trainings.

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