B08 Attachment 0002 Quality Assurance Surveillance Plan (QASP).pdf

Quality Assurance Surveillance Plan

For

Foundry Conveyor System PLC Replacement

AP2000 0132 2001

5.1. The COR will monitor contractor performance on this contract.

5.2. Notification of Inspections and Tests: The Foundry Conveyor System will be checked and verified after the installation for proper performance. The contractor will notify the COR as to the progress of the contract.

5.3. Upon successful completion of the installation of the Foundry Conveyor PLC System the contractor will provide training for both maintenance and production personnel, the COR will inspect the work and if acceptable, the COR will sign off on the project. Contractor invoicing shall take place after final inspection of equipment.

Reviewed: Reviewed:

Planner/Estimator/COR Contracting Officer David Holgorsen CCRC-IJ

TARA-PDC

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) provides a standard for the COR of to evaluate service repairs completed.

The QASP provides a systematic method to evaluate the services that the Contractor is required to furnish, but not the details of how the Contractor accomplishes the work. This plan uses inspection as the primary evaluation criteria. This surveillance assures the Government that the Contractor’s performance is acceptable.

Any noncompliance with contract performance is deemed “sub/par”. The term “sub/par” refers to a support service that does not meet the standard of performance specified in the contract. The Contractor not the Government is responsible for management and quality control actions to meet the terms of the contract. The methods of surveillance recognize that unforeseen and uncontrollable problems do occur. Effective management and use of a quality control plan will allow the Contractor to operate within the specified surveillance requirements. QA’s are expected to be objective, fair, and consistent in evaluating Contractor’s performance against the standards.

2. PROCEDURES

2.1 Quality Assurance Schedule

The Contractor’s performance will be evaluated for quick response and upon completion of each repair and successful operational testing of each AC or DC electric motor upon installation into Industrial Plant Equipment (IPE) located at Rock Island Arsenal Joint Manufacturing Technology Center (RIA-JMTC), Rock Island, IL 61299-6400.

2.2 Surveillance

In accordance with the Statement of Work the Senior Contractor reviewer (SCR) will maintain close contact with the COR to ensure the progress and scope of work is acceptable.

All surveillance inspections made by the QA will be recorded on a Government or locally devised form. Documentation will record the Contractor’s past performance. The completed form(s) becomes the official Government record of the Contractor’s performance.

When surveillance detects unacceptable service, the COR will record the information on the checklist and request the Contractor to verify via email the unacceptable service. The Contractor will be required to resubmit the corrected topic review pages. The results will be recorded on the checklist.

3. Method of Surveillance

Sampling

Inspections to verify adherence to proscribed procedures may occur upon installation.

4. Warranty

Vendor will warranty their service work for 90 days.

5. UNACCEPTABLE PERFORMANCE

When performance is deemed unacceptable, the COR will so inform the Contractor’s Senior Contractor Reviewer, explain why, and request confirmation from the SCR via email. By submitting the email confirmation, the SCR is only acknowledging notification of unacceptable performance, not admitting fault.

Disputes in surveillance should be referred to the Contracting Officer.

The COR will notify the Contracting Officer of sub/par performance. If any services do not conform to contract requirements, the Government may require the Contractor to re-perform the contract requirements at no increased cost to the Government. When sub-par performance cannot be corrected by re-performance the Government may:

• Require the Contractor to take action necessary to ensure future performance conforms to contract requirements.

• Reduce the contract price to reflect the reduced value of the services performed.

If the Contractor fails to promptly re-perform the services, or to take the necessary action to ensure that future performance conforms to contract requirements, the Government may:

• By separate contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service or:

o Issue a Cure Notice o Issue Show Cause Notice o Terminated the contract for Convenience o Terminate the contract for Default

6. SURVEILLANCE GUIDE

The QASP Surveillance Guide defines the performance objective.

Performance Objective Performance Threshold

Acceptable Quality Level

Method of Surveillance

Contractor will evaluate, troubleshoot and determine nature of malfunctions. Upon completion of evaluation provide a quote for parts and labor for repair along with a quote for new replacement.

Evaluation completed within a 48 business hours time frame upon receipt of any heater.

100% of work completed with an unsuccessful rate of less than 10%.

Project COR sampling after motor has been picked up and quote has been provided.

The contractor shall offer a 90 day warranty on all parts and labor to begin from the date the equipment is returned to RIA-JMTC and installed into Industrial Plant Equipment (IPE).

Meets or exceeds OEM specifications.

100% adherence

Project COR sampling during the warranty period.