B_SOW.pdf

Statement of Work (SOW)

GENERAL INFORMATION

Title of Project:

Service maintenance agreement for Mass Spectrometers

Statement of Need and Purpose:

This preventive maintenance contract is needed to keep the equipment running and to process all bioanalytical samples; including metabolomic, lipidomic, proteomic and bioanalysis without any problems. This acquisition will procure a service maintenance agreement for the AB SciEX mass spectrometers, including the API 4000, API 5500, API 6500+, SelexION device, EKS nanoLC400 series Pump, the Shimadzu XR system, gas generator and software plus plan. This equipment is heavily used and many bioanalytical and proteomic assays that are dependent on the proper functioning of the instrument. The costs of repair, if not under a maintenance agreement, would be high and would result in significant downtime for processing a purchase order and for scheduling repairs, which would result in a significant delay in the processing of samples. This would hamper the research as the assays typically run on these instruments and cannot be run on any other instrument.

Background Information and Objective:

The National Institute on Aging (NIA), Laboratory of Clinical Investigation (LCI) group requires the use of these instruments to do bioanalytical, metabolomic and proteomic assays of plasma samples in the lab. This agreement is needed to maintain equipment as well to prevent equipment breakdowns. At times, emergency repairs are needed and having the instruments under a maintenance agreement results in a guaranteed on site repair in one day (priority plan) and 2 business days (Assurance plan), allowing for only minimal disruption in the workflow.

Period of Performance:

June 1, 2022 to May 31, 2023

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel and material, as specified below, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below.

Service maintenance and repair support for the following instruments:

• Priority Plan 1 PM, QTRAP5500 Mass Spectrometer, Serial Number: AU21210910

• Priority Plan 1 PM, API4000 Spectrometer, Serial Number: V22030801

• Assurance Plan 1 PM, SelexION Device, Serial Number: BG21651305

• 1 Assurance Plan for LC Devices, EKS nanoLC400 series Pump, Serial Number: 16-02-

20-236

• 1PM Assurance Plan for LC Devices, Shimadzu System, Serial Numbers:

L20435453622; L20435453623; L2023535644; L20455451044; L20705366524, and L20215452738

• Software Plus Plan, API4000 Mass Spectrometer, Serial Number: V22030801

• Software Plus Plan QTRAP5500 Mass Instrument, Serial Number: AU21210910

• Annual Vendor Exchange Plan with Battery, PVAR 5200VA, Serial Number: 22052108R-

1630018

• Assurance Plan 1PM, QTRAP6500+ Mass Spectrometer, Serial Number: CG21771607

• Software Legacy Plan, QTRAP6500, Serial Number: CG21771607

• Vendor Maintenance Plan 1PM, PEAK Genius 3031 Gas Generator, Serial Number:

A16-09-049

Specific Requirements:

DELIVERY OR DELIVERABLES

Documentation shall be provided by the Contractor to show they completed the preventive service on the equipment and leave documentation with the point of contact. The Contractor shall guarantee one business day onsite response for remedial repairs for the API 4000 and API 5500 and include 1 PM per year. The Contractor shall guarantee two business day onsite response time for remedial repairs for the API 5600, API 6500+ and the Selexion device and 1 PM. Factory-certified replacement parts only should be included.

OTHER CONSIDERATIONS

The service engineers shall be certified AB SciEx service engineers. The engineers shall have a multi-step training program on AB SciEx products. The service engineers training shall be renewed periodically to assure standard of excellence by AB SciEx. Factory-certified replacement parts only should be included.

Travel:

All travel time should be included within the provided service agreement quote.