Attachment-SOW Q Exactive HF Mass Spectrometer Maintenance Support.pdf

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Q Exactive HF Mass Spectrometer System Maintenance Support Federal contract opportunity
Solicitation number
HHS-NIH-NIDA-CSS-21-004242
Issued by
Department of Health and Human Services National Institutes of Health National Institute on Drug Abuse

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Text version

FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SERVICES)

(SOW)

GENERAL INFORMATION

Title of Project:

Q Exactive HF Mass Spectrometer System Maintenance Support

Statement of Need, Purpose, and/or Objective:

The purpose of this requisition is to provide repair and maintenance of the following Thermo Fisher instruments:

1. Q Exactive HF Mass Spectrometer: Serial # SN05164L

2. Dionex UltiMate 3000 NCS-3500RS NANO Nan: Serial # 8105260

3. Dionex WPS-3000TPL RS AUTOSAMPLER: Serial # 8105518

Background Information:

The Translational Gerontology Branch (TGB) requires the use of Q Exactive HF Basic System for protein analysis in plasma samples. It is imperative that these machines stay operational hence requiring a maintenance service agreement.

Period of Performance:

Base Period: 4/30/21 to 4/29/22 Option Year 1: 4/30/22 to 4/29/23 Option Year 2: 4/30/23 to 4/29/24

Contract Type:

Firm Fixed Price

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

Specific Requirements:

Maintenance and repair support shall include all labor, travel, and replacement parts necessary to provide preventative maintenance support, install new instrument software upgrades and train staff in use of the new software, and troubleshoot problems. Replacement parts and software upgrades provided must be Original Equipment Manufacturer (OEM) certified. Service technicians shall acknowledge repair requests within 24 business hours, and an onsite visit from a technician shall occur within 72 business hours.

GOVERNMENT RESPONSIBILITIES

The government will provide workspace, desktop computers and telephones for the Thermo Fisher Service Technician.

DELIVERY OR DELIVERABLES

Timely submission of repair and maintenance essential to successfully completing this requirement.

FAR Part 11—Describing Agency Needs

REPORTING REQUIREMENTS

The Contractor is required to provide written reports on repair and annual maintenance on the Q Exactive HF Mass Spectrometer System.

OTHER CONSIDERATIONS

Travel:

The principal place of performance is the Biomedical Research Center located in Baltimore, MD. All Travel associated with the regular maintenance and demand on site visits shall be covered in the cost of the total contract.

Key Personnel:

The service engineers should be certified Thermo Fisher service technicians. The technicians should have a multi-step training program on the entire Thermo Fisher product portfolio. The service technicians training should be evaluated and renewed periodically to assure standard of excellence.

Information System Security Plan:

Not applicable.

Data Rights:

Section 508—Electronic and Information Technology Standards:

The contractor shall comply with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998.

Publications and Publicity:

Confidentiality of Information:

File details come from the government source that posted it. Updated .