ATTACHMENT B Past Performance Questionnaire.pdf

ATTACHMENT B

PAST PERFORMANCE QUESTIONNAIRE INSTRUCTIONS

The vendor identified below is submitting a proposal to the USDA, Food Safety and Inspection Service for “Salmonella enumeration instruments, kits, and reagents” Please provide your assessment of the extent of past performance as requested by the following questionnaire.

Space is provided for comments (additional pages may be used if desired); comments would be particularly appreciated when applicable.

The completed document should be returned no later than March 21, 2022 at 2:00 pm EST and may be e-mailed to barbara.nelson@usda.gov.

RELEVANT EXPERIENCE AND PAST PERFORMANCE QUESTIONNAIRE

I. Contract Information

A. Name of Company Being Evaluated

B. Address

C. Contract Number

D. Contract Type

Period of Performance From: To:

Total Contract Value

II. Description of Contract

Briefly describe the services provided under this contract.

During the contract performance being evaluated, this firm was the:

mailto:karen.petty@usda.gov

Prime Contractor; Significant Subcontractor; Team Member; Other (Describe)

Does a corporate or business relationship exist between the firm being evaluated and your organization? Yes No If so, please describe:

III. Evaluator Information

Name

Title

Agency/Company

Address

Phone E-mail:

IV. Relevant Experience

1. Discuss the contractor's strengths or weaknesses in providing the relative services.

2. Did the contractor provide quality relative services?

3. Identify any other strengths or weaknesses or any concerns you had concerning contractor’s performance.

V. Past Performance History

Please rate Contractor performance in each of the four categories. Circle the number which corresponds to the performance rating for each category. See the attached page for explanation of the rating scale. In addition, comments will be beneficial so please comment when appropriate.

1. Quality of Services Rating

-Compliance with contract requirements 1 2 3 4 5 N/A -Accuracy of reports 1 2 3 4 5 N/A -Appropriateness of personnel 1 2 3 4 5 N/A -Technical excellence

Comments:

1 2 3 4 5 N/A

2. Timeliness Rating

-Met interim milestones 1 2 3 4 5 N/A -Reliable 1 2 3 4 5 N/A -Responsive to technical direction 1 2 3 4 5 N/A -Completed work on time

3. Cost/Price Control Rating

-Within budget (contract value) 1 2 3 4 5 N/A -Current, accurate, and complete billings 1 2 3 4 5 N/A -Reasonably priced change orders

Comments

4. Business Relations Rating

-Effective management 1 2 3 4 5 N/A -Cooperative, business-like correspondence 1 2 3 4 5 N/A -Responsive to contract requirements (technical 1 2 3 4 5 N/A and administrative) -Responsive to emergency service requirements 1 2 3 4 5 N/A -Pro-active

RATING GUIDELINES

Rating Quality of Services

Timeliness Cost/Price Control

Business Practices

5= Excellent Demonstrates exceptional performance by enhancing/exceedin g contractual requirements.

Meets and exceeds contract milestones and/or deliverables.

Demonstrates exceptional ability to manage cost/price issues.

Always works effectively and responsively with contracting and technical personnel on administrative and technical issues.

4= Very Good Complies with contractual requirements and/or nonconformances do not impact achievement of contract requirements.

No unexcused delays and/or delays in contract milestones and/or deliverables do not impact achievement of contract requirements.

No cost/price issues and/or cost/price issues do impact achievement of contract requirements.

Usually works effectively and responsively with contracting and technical personnel on administrative and technical issues.

3= Good Nonconformances require minor customer assistance to ensure achievement of contract requirements.

Delays in contract milestones and/or deliverables require minor customer assistance to ensure achievement of contract requirements.

Cost/price issues require minor customer assistance to ensure achievement of contract requirements.

Somewhat works effectively and responsively with contracting and technical personnel on administrative and technical issues.

2= Fair Nonconformances require major customer assistance to ensure achievement of contract requirements.

Delays in contract milestones and/or deliverables require major customer assistance to ensure achievement of contract requirements.

Cost/price issues require major customer assistance to ensure achievement of contract requirements.

Marginally works effectively and responsively with contracting and technical personnel on administrative and technical issues.

1= Poor Nonconformances are compromising the achievement of contract requirements despite use of customer assistance.

Delays in contract milestones and/or deliverables are compromising performance of contract requirements.

Cost/price issues are compromising performance of contract requirements.

Does not work effectively and responsively with contracting and technical personnel on administrative and technical issues.

N/A=Not Applicable

RATING GUIDELINES