Attachment A - Statement of Work.docx

STATEMENT OF WORK

Automated Logistics Workflow Platform

The Tucson VA Healthcare System requests the following Automated Logistics Workflow Platform with Proof of Delivery automation at its three warehouses located at DEPARTMENT OF VETERANS AFFAIRS: 3601 S. 6TH AVE. TUCSON, AZ 85723

This request must enable Tucson VAMC to do the following:

Electronically account/track incoming/outgoing packages from all carriers, (i.e., UPS, FedEx, Cardinal, DHL, USPS, etc.) and equipment deliveries/moves throughout the facility. This will allow for delivery validation and verification if the need arises.

• Base year of equipment lease, licensing, and service with 4 (1-year) option periods

• Award a contract for which functionality and usability is a key factor and not based solely on price.

Requirement Specifications:

The system must monitor and control the flow of inbound, outbound, and internal tangible objects – mail, packages/parcels, property, deliveries, and shipments or people – as they enter, exit, and move through a facility. Allows users to track (and ship) any object and monitor distribution, anywhere within our facilities; yet must be flexible enough to adapt to the way our business already works. The system will be used to log all incoming and outgoing parcels, packages, pallets, etc. along with equipment tracking using the barcode label either printed by the system or from the originating source. The system must be able to recognize and scan multiple barcode sources and interpret that information in a readable format. Create detailed reports, when necessary, of who, what, when, and where to enable package/equipment delivery, receipt, pick-up, etc. The system can work independently, but with future ATO capability to integrate with current VISTA or upcoming DMLSS programs.

The following are MUST-HAVE salient characteristics:

• Intuitive user interfaces

• Approval in VA TRM

• Simple handheld data collection devices with barcode scan capabilities

• Barcode printer(s) for label printing at each warehouse

• Rugged handheld mobile computer with signature capture with integrated barcode reader

• Single and Multi-slot cradle for handheld devices with all necessary connections/connectors

• Ethernet and Wi-Fi Connectivity

• Intelligent routing and sorting

• Proactive email notification

• Signature capture

• In-depth report capability

• Monitor distribution

• Scheduling and tracking

• Coordinate outbound shipments

• Mail stop pick-ups

• Initial consumable needs (i.e., Barcode Labels, ribbons, etc.)

• Training (minimum 3 full workdays)

• Manager and workroom dashboard that displays real-time operational performance and KPIs

• Ability to add Service Request Forms for supply, pharmacy, facilities request, etc.

• Ability to be hosted via commercial internet, and VA on-premises server

• Ability to add pick-up kiosks

• User definable data input fields

• Ability to add virtual mailboxes

• 24/7 Customer Support

• Department and Package Alerts

• SLA Reporting

• Configurable screens to customize screen views for each user

• All necessary software licensing

BASE YEAR

OPTION YEAR 1

OPTION YEAR 2

OPTION YEAR 3

OPTION YEAR 4

GRAND TOTAL

Information Security: Vendor must have approval in VA’s TRM (Technical Reference Manual) along with an ATO for VA Networks and “Intra Enterprise” verified by OIT/ISO.

System and Warranty: Entire Package tracking system and parts shall be new, not refurbished. The warranty will be for one year after installation.

Worker Requirements and Access: Contractor employees will need to get access badges from the facility Police prior to conducting business, installation, or training functions.

Period of Performance: System must be installed and fully functional to operate by the POP start date of 11-21-2022.