Attachment 4 - FAR 52 212-1 Inst to Offerors-Commercial Items.docx

52.212-1 Addendum Instructions to Offerors (ITO) Registered Nurse PSC

1. QUOTE PREPARATION INSTRUCTIONS

1.1. This acquisition will use the Lowest Price Technically Acceptable (LPTA) source selection procedures in accordance with (IAW) Federal Acquisition Regulation (FAR) 15.101-2. Technical tradeoffs will not be made and no additional credit will be given for exceeding acceptability. Technical tradeoffs can be made at the task order level.

1.2. To assure timely and equitable evaluation of quotes, offerors must follow the instructions contained herein. Offerors are required to meet all solicitation requirements, including all stated terms, conditions, representations, certifications, and technical requirements, in addition to those identified as evaluation factors or sub- factors. Offerors must clearly identify any exception to the solicitation terms and conditions and provide complete accompanying rationale. The Offeror shall submit all exceptions within 14 days of the release of the solicitation. The response shall consist of four (4) separate volumes; Volume I - Price, Volume II - Technical, Volume III - Past Performance, and Volume IV – Summary and Miscellaneous Data.

2. PROGRAM STRUCTURE AND OBJECTIVES

2.1. The Government intends to award one purchase order. The SSA will consider the Government's expected volume of work, available funding, adequate competition, and the availability of best value quotes. If the Government determines to not award a contract, the Government is not liable for the costs incurred. The Government intends and reserves the right to award a contract without discussions; therefore, it is imperative that offerors submit its best pricing and quote terms initially. However, if during the evaluation period, it is determined to be in the best interest of the Government to hold discussions, offeror responses to Evaluation Notices (ENs) and the Final Quote Revision (FQR) will be considered in making the source selection decision.

Solicitation FA527020R0008 - Attachment 4 - FAR 52 212-1 Inst to Offerors-Commercial Items

2.2. Budget and Funding Information – Funds will be obligated upon awarding the purchase order. The Government reserves the right to cancel this solicitation, either before or after the closing date. In the event the Government cancels this solicitation, the Government has no obligation to reimburse an Offeror for any costs.

3. GENERAL INSTRUCTIONS

3.1. This section provides general guidance for preparing quotes as well as specific instructions on the format and content of the quote. The offeror's quote must include all data and information requested and must be submitted IAW these instructions. Any offeror who submits an incomplete package may be considered ineligible for award and eliminated from the competition. The offer shall be compliant with the requirements as stated in the Performance Work Statement (PWS), Model Contract and Solicitation. Non- conformance with these instructions may result in an “Unacceptable” quote evaluation.

3.2. The quote shall be clear, concise, and shall include sufficient detail for effective evaluation and for substantiating the validity of stated claims.

3.3. The quote acceptance period is specified in Block 13 (D) of Section A (front page) of the model contract and solicitation. Offerors providing less than the specified calendar days for Government acceptance after the date offers are due may be considered non-compliant.

3.3.1. The Offeror agrees to hold the prices in their quote for 60 calendar days from the date specified for receipt of offers.

3.4. IAW FAR 4.8 (Government Contract Files), the Government will retain one copy of all unsuccessful quotes. Unless the offeror requests otherwise, the Government will destroy extra copies of such unsuccessful quotes.

3.5. Points of Contact - The Contracting Officer (CO) and the contract specialist are the sole points of contact for this acquisition. Address any questions, concerns, or written requests of clarification you may have to the CO and contract specialist listed below:

3.6. Debriefings

3.6.1. Post-Award Debriefings - The CO will notify unsuccessful offerors in the competitive range of the source selection decision IAW FAR 15.506. Upon such notification, unsuccessful offerors may request and receive a debriefing. Offerors requesting a debriefing must make the request IAW FAR 15.505 or 15.506 requirements, as applicable.

3.7. Discrepancies - If an offeror believes that the requirements in these instructions contain an error, omission, or are otherwise unsound, the offeror shall immediately notify the CO and the contract negotiator in writing with supporting rationale. The offeror is reminded that the Government reserves the right to award this effort based on the initial quote, as received, without discussions.

3.8. Electronic Reference Documents - All referenced documents for this solicitation are available on the website https://beta.sam.gov/. Potential offerors are encouraged to subscribe for real- time e-mail notifications when information has been posted to the website for this solicitation.

3.9. Oral Presentation - Oral presentations will not be allowed.

3.10. Amendments to Solicitation - If this Request for Quote (RFQ) is amended, all terms and conditions that are not amended remain unchanged. Offerors shall acknowledge receipt of any amendment to this request by signing and returning the front page of each amendment with its quote.

3.11. Submission, Modification, Revision, and Withdrawal of Quotes - Quotes and modifications to quotes shall be submitted in both paper and electronic media to the Point of Contacts in Paragraph 3.6 of this document, and showing the time and date specified for receipt, the solicitation number, and the name and address of the offeror.

3.12. Submission of Offers-Paragraphs 52.212-1(b), Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation.

3.12.1. At a minimum the offeror must show,

3.12.1.1. Solicitation number

3.12.1.2 The time specified in the solicitation for receipt of offers;

3.12.1.3 The name, address, and telephone number of the offeror;

3.12.1.4 A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

3.12.1.5 Terms of any express warranty;

3.12.1.6 Price and any discount terms;

3.12.1.7 “Remit to” address, if different than mailing address;

3.12.1.8 A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

3.12.1.9 Acknowledgment of Solicitation Amendments;

3.12.1.10 Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

3.12.1.11 If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

3.12.2 Paragraph 52.212-1(c), “Period for Acceptance of Offers,” is tailored as follows: “The offeror agrees to hold the prices in its offer firm for 60 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.”

3.12.3 To assure and equitable evaluation of quotes, offerors must follow the instructions contained herein. Offerors are required to meet all solicitation requirements, including terms and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factors or subfactors. Offerors must clearly identify any exception to the solicitation terms and conditions and provide complete accompanying rationale. The response shall consist of three (3) separate parts; Part I –Price Quote, Part II Technical Evaluation, Part III – Past Performance.

Addendum Paragraph Number

6 - Plan for Turnover and Employee Orientation 2 - Sourcing Personnel Positions 1- Plan for ensuring complete qualifications 1- Plan for Communication

Table 1 - Quote Organization

3.13 Page Limitations - Page limitations shall be treated as maximums. If exceeded, the excess pages will not be read or considered in the evaluation of the quote. Page limitations may be placed on responses to Evaluation Notices (ENs). The specified page limits for EN responses will be identified in the ENs to the offerors. Each page shall be counted except the following: blank pages, title pages, tables of contents, tabs, glossaries, and those noted in the Quote Organization Table as “Unlimited.”

3.14 Pricing Information - All pricing information shall be addressed ONLY in the Price Volume.

3.15 Page Size and Format-A page is defined as each face of a sheet of paper containing information. Page size shall be 8.5 x 11 inches, shall not include any foldouts, and shall be printed on both sides A page is defined as each face of a sheet of paper containing information. Page size shall be 8.5 x 11 inches, shall not include any foldouts, and shall be printed on both sides Sheets shall be double-sided which will count as two pages. Except for the reproduced sections of the solicitation document, the text shall be Times New Roman and font size shall be no less than 12 points and lines shall be single spaced. Tracking, kerning, and leading values shall not be changed from the default values of the word processing or page layout software. Use at least 1 inch margins on the top, bottom, and both sides. Pages shall be numbered sequentially by volume. These page format restrictions shall apply to responses to ENs. These limitations shall apply to both electronic and hard copy quotes.

4 VOLUME 1 - PRICE

4.1 General Instructions - The pricing criteria will be: (1) Reasonableness, (2) Balance, and (3) Total Evaluated Price (TEP) as defined in FAR 52.212-2 Addendum – Evaluation Factors for Award - Commercial Items of the RFQ which will be assessed from the information provided in this volume. Offerors shall review FAR 52.212-2 Addendum Evaluation Factors for Award -Commercial Items criteria to ensure the minimum requirements are met. The government will rank all offers by average total evaluated price (TEP) for each requested position, including all option prices. In addition, each offeror’s separately priced line items or subline items shall be analyzed to determine if the prices are unbalanced in accordance with FAR 15.404-1(g). The government reserves the right to perform price realism analysis. If the Government elects to perform a price realism analysis, the Government reserves discretion over the method within which it performs its price realism analysis. If the Government elects to perform a price realism analysis and finds a quote unrealistic, the Government may withhold award to that offeror.

4.2 Total Evaluated Price – TEP

4.3 The TEP is a two-part computation. First, the offeror’s total proposed price will be determined by multiplying the quantities identified in the Pricing Schedule (SF 1449, continuation of blocks 19 – 24) by the unit price for each Contract Line Item Numbers (CLINs) to confirm the extended total amount for each CLIN; the sum of all extended amounts will be the offeror’s total proposed price.

4.4 Cost or Pricing Information Requirements - IAW FAR 15.402, 15.403-1(b) and 15.403-3(a), “information other than cost or pricing data” may be required to support price reasonableness. If, after receipt of quotes, the CO determines that there is insufficient information available to determine the reasonableness of the proposed pricing the offeror shall be required to submit additional information other than cost or pricing data. If, during the source selection process, the CO determines that adequate competition no longer exists, then cost and pricing data may be required.

4.5 Rounding - All dollar amounts provided shall not extend beyond two decimal places.

4.6 Pricing Assumptions - Summarize all significant pricing assumptions, scope limitations, and qualifications of the Price quote. IAW with Table 1 - Quote Organization, pricing assumptions shall not exceed two pages.

4.7 Estimating Techniques and Methods - When responding to the Price Volume requirements in the solicitation, the offeror may use any generally accepted estimating technique (such as bottoms-up rate buildups using current, factual cost information, or commercially available or in-house developed parametric models, etc.) to develop its quote. Provide a summary description of your standard estimating system or methods.

5 Volume 2 - TECHNICAL EVALUATION QUOTE

5.1 General - Volume II - Technical shall be clear, specific, complete, and include sufficient detail for effective evaluation. Legibility, clarity and coherence are very important. Your responses will be evaluated against the Technical sub-factors defined IAW FAR 52.212-2 - Evaluation – Commercial Items, Evaluation Factors for Award. Offerors shall review FAR 52.212-2 - Evaluation - Commercial Item criteria to ensure the minimum requirements are met. Provide as specifically as possible the actual methodology the offeror would use for accomplishing and satisfying each sub- factor. There will be no reference to rates or price in this volume. Offerors shall assume the Government has no prior knowledge of its facilities and experience and will base its evaluation on the information presented in the offeror’s quote. All the requirements specified in the solicitation are mandatory. By the offeror’s quote submission, the offeror is representing that the company will perform ALL of the requirements specified in the solicitation (including PWS); it is not necessary to tell us so in the quote.

5.2 Adequate Responses - It is imperative that the offeror fully describe and provide detail as to how the offeror shall meet the sub-factor requirements. Do not merely copy and paste, rephrase or restate the objectives or reformulate the requirements specified in the solicitation. Evidence which clearly demonstrates and supports the offeror’s claims is essential. The absence of such evidence may result in a technically unacceptable quote.

5.3 SubFactor 1 Candidate Certifications

5.3.1 Contractors are required to submit qualifications packages for the two required positions in accordance with the criteria and necessary qualifications in the Performance work Statement. Do not submit recommendation letters. Additional information will not be evaluated.

5.3.2 The contractor shall not reference their company name.

5.3.3 It is the contractor’s responsibility to ensure candidates meet the requirements outlined in the Performance Work Statement.

5.3.4 Employment Agreement- form of the document that proves the performer’s engagement between the offeror and the individual who will be dispatched to the designated location after award.

6 Volume 3 PAST PERFORMANCE

6.1 Offerors shall, if available, submit recent and relevant contracts (maximum of three contracts) as defined below. Performance as subcontractor may be included; the offeror shall include contract number and prime contractor. The Government will consider this information, along with information obtained from other sources (e.g., Past Performance Information Retrieval System (PPIRS), Contractor Performance Assessment Reports System (CPARS), customer interviews, etc.). Offeror may use past performance of subcontractor to satisfy recent and relevant past performance. If this is a first time joint venture, each party to the joint venture must provide a list of past relevant contracts (maximum of three).

6.2 Performance Questionnaires: Past Performance Questionnaires (PPQs) shall be used by the offeror in obtaining and providing past performance information. The government requires the offeror send out a PPQ to each of the Points-of-Contact (POCs) identified in the Past Performance Reference Sheet (PPRS) (Attachment 4). The contractor will identify no more than three references with associating contract data. The PPRS shall be returned to the POCs listed below, along with the complete quote package. The offeror shall send out the PPQ (Attachment 5) to each of their references. THE RESPONSIBILITY TO SEND OUT THE PAST PERFORMANCE QUESTIONNAIRE RESTS SOLELY WITH THE OFFEROR.

6.3 Once the questionnaires are completed by the POCs, the information contained therein will be considered source selection sensitive and will not be released outside the government. The POCs shall forward their completed questionnaires directly to the government – NOT BACK TO THE OFFEROR. PPQs returned by the proposing vendor will not be accepted. E-mail to darrell.thornburgh@us.af.mil as primaries and don.hoover.1@us.af.mil as alternate.

6.4 Past Performance Questionnaires are due NLT receipt of quote.

6.5 Past Performance Information: Provide a list of no more than three (3) of the most relevant contracts performed for any customer. (See addendum to 52.212-2, paragraph (d)(2)(B))

6.6 Furnish the following information for each contract listed: Company/Division name, Product/Service, Company/Division name, Product/Service, Contracting Agency/Customer, Contract Number, Contract Dollar Value, Period of Performance, Verified, up-to-date name, mailing and e-mail addresses, and telephone number of the contracting officer (Point-of-Contact), Comments regarding compliance with contract terms and conditions, Comments regarding any known performance deemed unacceptable to the customer, or not in accordance with the contract terms and conditions

6.7 Include rationale supporting your assertion of relevance and identify aspects of the contracts deemed relevant and how they relate to the proposed effort. If an offeror has no past performance history of relevance, the offeror must affirmatively state it possesses no past performance history of relevance.

6.7.1 The evaluation of past performance information will take into account all information returned in the PPQ’s, as well as recent information found in the System for Award Management (SAM), Federal Awardee Performance and Integrity Information System (FAPIIS), Contractor Performance Assessment and Reporting (CPARS), and Federal Past Performance Information Retrieval System (PPIRS) systems. Negative CPARS and FAPIIS Information on contracts not outlined in the PPRS or PPQs will also be weighed into the award decision.

6.7.2 If a teaming arrangement is contemplated, provide complete information as to the arrangement, including any relevant and recent past performance information on previous teaming arrangements with same partner. If this is a first time joint effort, each party to the arrangement must provide a list of past contracts of relevance.

6.7.3 Subcontractor Consent: Past performance information pertaining to a subcontractor cannot be disclosed to the prime offeror without the subcontractor’s consent. Provide with the quote a letter from each subcontractor that will perform major or critical aspects of the requirement, consenting to the release of its past performance information to the prime contractor.

6.7.4 Documents submitted in response to this RFQ must be consistent with the following: Requirements of the solicitation and government standards and regulations pertaining to the CLINs, PWS and all associated attachments and information

6.7.5 Requirements of the solicitation and government standards and regulations pertaining to the CLINs, PWS and all associated attachments and information.

6.7.6 FAR 52.212-2, Evaluation – Commercial Items, of this solicitation. If a Part in a quote exceeds the specified page limit cited in the Part Content, the excessive pages will not be evaluated.

6.7.9 Recency is defined as performance within the last three years from the date of the issuance of the solicitation. The Government will not consider performance on contracts where performance was concluded more than three years prior to the solicitation issue date or contracts awarded. The contract/task order in its entirety may be evaluated for past performance if any part of the contract performance falls within the three year timeframe.

6.7.10 Relevancy is defined as work that involves approximately the same type(s) of services described in the RFQ, PWS, 52.212-1 Addendum, and 52.212-2 Addendum. The offeror shall address any performance problems/issues as instructed in 52.212-1 Addendum and explain the corrective action taken or current status.

6.8 Offerors may address any past performance problems or issues that the Government may identify and explain corrective action taken and current status. The Government will consider this information in determining the offeror’s past performance rating.

6.9 If a joint venture is contemplated, provide complete information as to the joint venture. Include any relevant and recent past performance information on previous joint ventures with the same partner. If this is a first time joint venture, each party to the joint venture should provide a list of past relevant contracts (maximum of three).

7 CONTRACT DOCUMENTATION

7.1 Provide all Volume IV Contract Documentation in the prescribed format identified in Table

7.2 Model Contract and Solicitation Representations and Certifications - The purpose of this volume is to provide information to the Government for preparing the contract document and supporting file. The offeror’s quote shall include a signed copy of the Model Contract, Solicitation, and completed Sections A through K.

7.2.1 Section A - Solicitation and Model Contract Form: Complete blocks 17a, 17b, 28, 30a, 30b, and 30c, and include signed amendments to the solicitation (if any). Signature by the offeror on the SF 1449 constitutes an offer, which the Government may accept.

7.2.2 Section B - Services and Prices. Supplies or Services and Costs or Prices: Do not input pricing information in Section B of the Model Contract and Solicitation. All required prices shall be proposed in the TEP Worksheet Section J Attachment 3 - TEP Worksheet.

7.3 Exceptions to Solicitation Requirements - Offerors are required to meet all solicitation requirements, including terms and conditions, representations and certifications, and technical requirements. Failure to meet a requirement may result in an offer being ineligible for award. Offerors should clearly identify any exception to the solicitation terms and conditions and provide complete accompanying rationale. Each exception shall be specifically related to each paragraph and specific part of the solicitation to which the exception is taken. Provide rationale in support of the exception and fully explain its impact, if any, on the performance, schedule, cost, and specific requirements of the solicitation. This information shall be provided in the format and content of Table 3 - Solicitation Exceptions.