Attachment 2-Technical Capability Statement.pdf

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Attached to
Emerald Care 450 Maintenance Services for 3D Printer Federal contract opportunity
Solicitation number
N4215824QE002
Issued by
Department of the Navy Naval Sea Systems Command

About this file

This technical capability statement outlines maintenance services requirements for a Stratasys Fortus 450MC 3D printer. The contractor shall provide on-site preventative maintenance, priority service scheduling, training courses, replacement of all defective parts including spare parts and consumables, and software and hardware updates throughout the maintenance period in accordance with the statement of work. The contractor shall also certify that the quoted item meets or exceeds all specifications and responsibilities stated in the solicitation. These maintenance services are being solicited by the Department of the Navy Naval Sea Systems Command under solicitation number N4215824QE002 for a 3D printer.

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Attachment 1-NNSY OPSEC Contract Requirements Enclousre (2)--No OPSEC Plan.pdf PDF
N4215824QE002.pdf PDF

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N4215824QE002 - Attachment (2)

Vendor shall certify that item quoted meets the capabilities, features and specifications listed below and that vendor can assume all contractor responsibilities stated below by initialing at the bottom. In order to be considered for award, this must be completed and submitted with the vendor quote.

TECHNICAL CAPABILITES STATEMENT

General Specification for Emerald Care 450 Maintenance Services for Stratasys Fortus 450MC 3D Printer, Serial Number K10998

Shall be provided with the following capabilities, features and specifications: Yes No

All specifications listed under CLIN 0001 – Emerald Care 450 Maintenance Services for Stratasys Fortus 450MC 3D Printer, Serial Number K10998, in accordance with

Statement of Work.

The contractor will provide labor, parts, transportation and support required to perform maintenance services as follows.

Phone Support: Call Center Services 8:00 AM – 5:00 PM During Business Days

On-Site Support: On-Site Service Visits 8:00 am – 5:00 PM During Business Days. Within 3 business days.

Preventive Maintenance Visit: Preventative maintenance performed by certified Stratasys service representative at factory recommended maintenance intervals. Preventative maintenance procedures may be completed in conjunction with unscheduled or emergency service visits.

Preventative maintenance kit included.

Priority Service Scheduling: Customer will receive priority scheduling of a certified field service representative after a problem is reported to the Stratasys Call Center.

Training: Operator Level 2 training courses while under maintenance agreement.

Parts: Replacement of all defective or worn machine parts. Spare parts included. Service consumables excluded. PolyJet Waste Containers included.

Hardware Updates: Updates / modifications as deemed necessary by Stratasys will be installed when available throughout the maintenance period.

Software Updates: Stratasys-developed software maintenance releases provided throughout the maintenance period.

Print Heads: PolyJet-All Types F123 Series Extrusion heads-All Types

Backup Printing: Excluded

Perform the scope of work with the technical point of contact onsite.

TECHNICAL CAPABILITY/CONTRACTOR RESPONSIBILITY CERTIFICATION

Vendor hereby certifies that vendor’s item meets or exceeds all specifications and contractor responsibilities stated in this solicitation, in their entirety, with no exceptions. __________ (initials)

DATE: _________________________________________

File details come from the government source that posted it. Updated .