Attachment 1 - Statement of Work (SOW) - 48 FW Alternate Command Post Unify Upgrade.pdf

Statement of Work

(SOW)

48 FW Unify OpenScape Voice-HiPath

Alternate Command Post Upgrade

Royal Air Force (RAF) Lakenheath 3rd November 2022

1.0 Introduction

1.1 Mission: The 48th Fighter Wing (FW) Command Post (CP) have a requirement for a Command and Control (C2) dispatch System upgrade to be supplied and installed at RAF Lakenheath, United Kingdom. The 48 FW/CP operations serve as the focal point for Command and Control for commanders during routine operations, emergencies, contingencies, and increased readiness.

Command post achieves this function by fulfilling 24/7 Command and Control operations, including the receipt and dissemination of orders and information flow. To accomplish this mission the 48 Fighter Wing Command Post (48FW/CP) require a reliable, efficient communication console that complies with requirements outlined in DoDI 8100.04, DoD Unified Capabilities and AFMAN 10- 207, Command Post Operations.

1.2 Background: The 48 FW/CP alternate facility currently has no redundant Unify system for telephone and radio communications. The current Unify configuration is 3 positions connected to the HiPath 4000 host server located in Room 15, Building 1084. This Statement of Work (SOW) describes the hardware refresh, software upgrade and the Unify OpenScape C2 dispatch system requirements for the 48 FW alternate facility.

1.3 Scope: The brief summary of the capabilities needed are seamless integration with Voice over

Internet Protocol (VoIP); seamless integration with land-lines, Land Mobile Radio (LMR), and Ultra High Frequency/Very High Frequency radios; one-touch call conferencing with up to 30 parties, with additional voice conferencing capabilities; ability to conference land-lines, LMR, UHF/VHF radios into the same phone call; Joint Interoperability Test Command certification;

automatic call recording capability-Touch-screen capability; remote door opening controls, and push-to-talk handsets.

2.0 General Requirements

2.1 Business Relations: The Contractor shall successfully integrate and coordinate all activity needed to execute this requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall promptly identify issues to the Government and take timely corrective action. The Contractor shall seek to ensure mission partner satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Contract Management & Administration

2.2.1 Contract Management: The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of resources assigned to the requirement. The Contractor must maintain continuity between the mission partner and the contractor’s corporate offices.

2.2.2 Contract Administration: The Contractor shall establish processes and assign appropriate resources to effectively administer the contract. The Contractor shall respond to the Governments requests for contractual actions in a timely fashion. The Contractor shall have a single point of contact between the Government and Contractor personnel assigned to support the contract. The Contractor shall assign resources to maintain proper and accurate records related to this contract.

2.3 Subcontract Management: If applicable, the Contractor shall be responsible for any Subcontractor and any Subcontractor Management necessary to integrated work executed under this contract.

2.4 Hours of Work: Workdays are from Monday through Friday excluding US federal holidays and UK bank holidays. Work hours are from 08:00 to 17:00 local UK time.

3.0 Product Specifications & Installation Requirements

3.1 The Contractor must provide all personnel, equipment, tools, materials, supervision, transportation, safety equipment, any other items, and services necessary to accomplish staging, installation, clean-up, and maintenance.

3.2 The Contractor shall provide the removal and disposal of the replaced consoles in addition to labor, parts, installation, maintenance, and technical support to the upgraded OpenScape V9 platform in Building 1240. Maintenance coverage is required for the upgraded OpenScape Voice V9 communications system. This system will be fully integrated on the premise of the 48 FW/CP, Raf Lakenheath, United Kingdom.

3.3 The communication system comprises the following salient characteristics that the Contractor will service and maintain:

Alternate Command Post Install

- 2 Controller Positions - Alternate CP

- Software and Labor Support

- Voice Recorder ASC

3.4 Specifications are included below. Per Unify, Inc. all parts that have the name HiPath, OpenStage, OpenScape, OSXpert, and Unify proprietary to Atos/Unify. All other products may be considered brand name or equal:

Alternate Command Post

- Two (2) x OpenScape Xpert V7 advanced dynamic client license Two (2) x OpenStage Xpert Speaker Module

- Two (2) x Extra module: connect 4 analog audio dev

- Two (2) x TB5545-MVS w/I3 Processor; 8GB RAM; 128GB SSD; 19V PS

- Two (2) x Teguar Touch Screen Monitor with Display Port/USB for the Teguar PC

Two (2) x USB Speakers – Powered

- Two (2) x Console/USB Hub/Radio Gateway/Network Connectivity

Cabling/Connectors/SYBA Two (2) x PTT Headset w Beltswitch

- Four (4) x Headset 6-wire PTT

- Two (2) x UPS 1500VA 900W SMART AVR Tower LCD USB

- Two (2) x SIPREC Turret License EVOIPneo Active

- Two (2) x SSP 1Y for OpenScape Xpert V7 advanced client license Two (2) x ASC

Recording CSC Premier Support

4.0 Special Requirements

4.1 Security & Safety

4.1.1 Operational Security (OPSEC): If any installation is required to take place in a Government facility, the Contractor shall be familiar with the organizational critical information and indicators list (CIIL) and OPSEC policy of any installation they require access to. The required CIIL can be provided by the Contracting Officer.

4.1.2 Safety: The Contractor and any of its subcontractors (if applicable) shall promptly report pertinent facts regarding mishaps involving Government property damage or injury to Government/Contractor personnel that takes place on an installation. The Contractor shall notify the cognizant Contracting Officer within 24 hours of all mishaps or incidents. The Contracting Officer will in-turn notify the Safety Office.

The Contractor shall cooperate in any resulting safety investigation.

4.2 Contractor Access to Installations: Access to DoD installations is limited to personnel with a valid installation access pass. Failure to submit required information to obtain required documentation will result in the exclusion of such employees from the installation until such documentation is obtained. Contractor employees may be subject to personal, and vehicle searched when entering or leaving a DoD installation. If installation access is required, the Government will provide the Contractor with the required information and documents for installation access passes upon award. Subsequently, the Contractor shall provide a list of all employees along working under this contract, along with the required documentation upon receipt of contract award, and no later than 30 days prior to the projected need for any new installation access pass requirements. The Contractor is responsible for maintaining an adequate number of personnel with active installation access passes and adhering to the timeframes stated in this section. The cognizant mission partner is responsible for the coordination of installation access passes. Upon termination of employment, termination or cancellation of the contract, or expiration of the contract the Contractor is responsible for collecting employee installation access passes and turning them in to the CO, or the cognizant mission partner in a timely fashion.

4.3 Shipping Instructions

4.3.1 For vendors located inside the United Kingdom.

4.3.1.1 Shipment shall be FOB Destination.

4.3.1.2 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either include the shipping in the costs of the items or outline it in a separate line item).

4.3.1.3 The Government will provide the shipping address as part of the solicitation document.

Additionally, the Government will provide the vendor with the point of contact at the physical destination delivery address.

4.3.2 For vendors located outside of the United Kingdom.

4.3.2.1 Option One: United States Postal Service.

4.3.2.1.1 Shipping shall be FOB Destination.

4.3.2.1.2 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either included the shipping in the costs of the items or outline it in a separate line item).

4.3.2.1.3 Weight of individual shipments must not exceed 70lbs.

4.3.2.1.4 Dimensions of individual shipments must not exceed 119 inches in length, and/or 72 inches in width or height.

4.3.2.1.5 Hazardous material is not submitted.

4.3.2.1.6 The Government will provide the APO shipping address as part of the solicitation.

4.3.2.2 Option Two: Commercial small parcel carrier.

4.3.2.2.1 Shipping shall be FOB Destination.

4.3.2.2.2 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either included the shipping in the costs of the items or outline it in a separate line item).

4.3.2.2.3 Weight of individual shipments must not exceed 300lbs.

4.3.2.2.4 Dimensions of individual shipments must not exceed 119 inches in length, and/or 72 inches in width or height.

4.3.2.2.5 The Contractor is responsible for arranging and performing all shipping actions from origin to final destination.

4.3.2.2.6 The Government will provide the shipping address as part of the solicitation document. Additionally, the Government will provide the vendor with the point of contact at the physical destination delivery address.

4.3.2.3 Option Three: Consolidated Shipping Point.

4.3.2.3.1 Shipping shall be FOB Destination.

4.3.2.3.2 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either included the shipping in the costs of the items, or outline it in a separate line item).

4.3.2.3.3 Weight of individual shipments must exceed 300lbs.

4.3.2.3.4 Dimensions of individual shipments must exceed 72 inches of any one dimensions (length, width, height).

4.3.2.3.5 Hazardous material may be shipped via this method.

4.3.2.3.6 The Contractor must complete a DD Form 1139 “XXX” to determine if the cargo can be shipped via MILAIR.

4.3.2.3.7 The Contractor shall ensure all cargo is marked “UNITED

STATES AIR FORCE” in order to ensure shipments clear customs.

4.3.2.3.8 48 FW logistics points of contact are provided for in 4.3.3.

4.3.3 Contact Information; 48th Logistical Readiness Squadron (48 LRS)

4.3.3.1 48 LRS/Inbound Customs; 48lrs.lgrddc.inboundcustoms@us.af.mill

4.3.3.2 48 LRS/Inbound Cargo; 48lrs.inboundcargo@us.af.mill

4.3.3.3 Commercial phone number; +44 01638 52620