Attachment 1 Statement of Work.pdf

Statement of Work

1. Scope: Provide on-site service for Preventive Maintenance (PM), and calibration verification, for the Government owned SPECTRO Analytical Instruments, Optical Emission Spectrometer (OES) stationary, and mobile metal analyzer machines located on Anniston Army Depot (ANAD). The Government owned equipment is located in multiple buildings (listed below).

SPECTRO AMETEK Equipment Model Serial Number Building Bar Code

SPECTROMAXx 149077/19 128 N/A

SPECTRO TEST 142320/16 5 M1743

SPECTRO TEST 140583/15 451 M1407

2. Requirements: The contract shall cover the cost of providing all things necessary to perform

Preventive Maintenance (PM) and calibration verification for the Government owned SPECTRO Analytical Instruments, Inc machines listed above, including travel, labor, and PM Parts/Kits to perform PM and calibration verification. Preventive Maintenance (PM) shall be performed by Contractor personnel that are experienced and highly trained in operating, maintaining, and servicing the equipment in accordance with the original equipment manufacturers (OEM) published procedures. The period of the contract shall be no less than 1 year after the date of award with two

(2) option years for a total of 3 years.

3. Preventive Maintenance (PM): The Contractor shall perform one (1) Preventive Maintenance service, verification/calibration verification, visit per year; cleaning and calibration verification for the proper functioning, accuracy, long-term performance, and reliability of each SPECTRO Analytical Instrument machine listed above. ANAD will work with the contractor to schedule specific dates for site visits and will make all equipment available for the scheduled service.

a. If a repair is needed, repair estimated shall be provided by SPECTRO Analytical

Instruments Service Department. Repair parts shall be new OEM parts for each of the SPECTRO Analytical Instrument machines listed above. PM parts/kits shall be shipped in advance of the PM visit. If a repair is needed, repair parts shall be shipped in advanced due the service engineer not carrying parts. Any repair parts not used /needed during the repair, shall be returned to SPECTRO to avoid being invoiced for the parts. A prepaid FedEx Return Label shall be provided. Return parts shall be packed up; the prepaid return label attached to the box, and the Contractor shall be responsible for giving the box to the Federal Express driver for return to SPECTRO.

b. No work shall be performed that may incur additional cost without the approval of the Contracting Officer. All negotiations, approval of funds, and invoicing shall be conducted through the Contracting Officer.

4. Documentation of Malfunctions and Service Calls:

The Contractor shall furnish to the Government a service document which will be used to report the date and time of notification, along with a brief description of each malfunction reported. The Contractor shall furnish to the Government one hard and/or electronic copy of this report form upon completion of any corrective or preventive action taken by the Contractor. The report form shall include as a minimum the following:

A. Date and Time of Notification B. Date and Time of Arrival C. Time Spent for Repair D. Description of Malfunction and/or Maintenance Performed E. Description of Parts Replaced

5. Normal Period of Support (NPS): The normal period of maintenance support shall be Monday through Thursday 0700-1630 hrs. and 0700-1530 hrs. every other Friday. Maintenance support shall be made available to the Government during this period at a fixed hourly rate.

6. Support Outside Normal Period of Support (SONPS):

On-call emergency maintenance support shall be made available to the Government outside the Normal Period of Support (NPS) (including Federal holidays and weekends) at a fixed hourly rate (or rates), as specified in this contract.

7. Contractor’s Point of Contact:

The Contractor shall provide the Contracting Officer with a point of contact, email address and a telephone number for the Government to report service calls, and shall make arrangements for qualified service personnel (e.g. qualified technician) to receive notification and respond to the Government's request for technical support. Telephone recording devices and/or voice-mail systems are acceptable. The Contracting Officer will supply the Contractor with the name, email, and telephone number of his/her designated technical representative. The Contracting Officer Representative (COR) is authorized to request maintenance support services. The Contractor shall not proceed with any verbal or written change(s) to the scope of work from sources other than the Contracting Officer, who will provide changes in writing.

8. Response Remedies:

If, seventy-two (72) hours after the Contracting Officer or COR notifies the Contractor, the Contracting Officer determines that the contractor is not making continuous progress toward remedying any reported equipment malfunction, the Government shall reserve the right to secure the services of other commercial or Government qualified technicians to repair, replace, or otherwise correct the reported malfunction of the equipment at the Contractor’s expense.

9. Replacement Parts/Materials:

Replacement parts shall be supplied by the Contractor on a cost reimbursement basis as specified in this contract. Only new standard parts or parts refurbished equivalent to new, shall be used in effecting repairs. A discount on all parts and all upgrades shall be offered to the Government as part of this maintenance contract.

10. Warranty of Parts/Materials:

Parts/materials replaced under this contract will be subject to the standard commercial warranty applied to those parts or materials. Labor shall have at a minimum 30 days of warranty.

11. Surveillance/Communication:

All technical surveillance of on-site services will be performed by the Contracting Officer’s Representative. After correction of each malfunction, the Contractor shall notify the contract administrator named in this contract. Communication of all technical matters pertaining to this contract shall be in writing directly between the Contractor and the Contracting Officer, Anniston Army Depot, ATTN: AMSTA-AN-CTCS, 7 Frankford Avenue, Anniston, Alabama 36201-4199, with a copy furnished to the COR.

12. Access and General Protection/Security Policy and Procedures:

A. Access and General Protection/Security Policy and Procedures. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. The contractor and all associated sub-contractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security office. The contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the change clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

B. For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or

(3) Physical access to multiple DoD facilities or multiple non-DoD Federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

C. For contractors that do not require CAC but require access to a DoD facility or installation.

Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center interstate identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

D. Contractor will acquire and need to return all issued U.S. Government Common Access Cards, installation badges, and/or access passes. Use FAR 52.204-9 or PADDS Clause IF00015.

E. Impact on contractor performance during increased FPCON during periods of increased threat (contractor personnel working on an installation). During FPCONs Charlie and Delta, services may be discontinued/postponed due to higher threat. Services will resume when FPCON level is reduced to level Bravo or lower.