Attachment 1-SOW UPS.pdf

Anniston Army Depot Directorate of Public Works Anniston, Alabama

Statement of Work

Project Number:

Project Title: Uninterruptable Power Supply (UPS)

Prepared by: Rodney Gallahar Anniston Army Depot Directorate of Public Works 7 Frankford Avenue Anniston, AL 36201

February 2023

Information contained in this document regarding commercial products or firms may not be used for advertising or promotional purposes and is not an endorsement of any product or firm by the Directorate of Public Works, Anniston Army Depot, or the U.S. Army.

GENERAL INFORMATION

1. OBJECTIVE

1.1 This specification establishes a requirement for inspections, on-site preventive maintenance (PM), emergency repair, software upgrades, and telephone technical support for Eaton brand Uninterruptable Power Supplies (UPS) and the UPS peripherals owned by Anniston Army Depot. On-site PM support coverage shall begin with award of this contract.

This contract is intended to be a base year plus 2 option years.

2. CONTRACTOR’S POINT OF CONTACT

2.1. The Contractor shall provide the Contracting Officer (KO) with a point of contact, telephone number, and email addresses for the Government to report service calls and shall ensure Contractor’s technicians receive notification in a timely manner. Telephone recording devices and/or voice-mail systems are acceptable. The KO shall supply the Contractor with the name and telephone number of a designated technical representative to escort and assist with location and access to UPS units. The Contracting Officer’s Representative (COR) shall be authorized to request maintenance support services. The Contractor shall not proceed with any verbal or written change(s) to the scope of work from sources other than the KO, who shall provide changes in writing.

3. SUBMITTALS

3.1. The following shall be submitted with the Contractor’s proposal.

3.1.1. Separate pricing for base year and each option year.

3.1.2. Pricing for the three (3) replacement UPS as listed below.

3.1.3. Technicians may be called after normal business hours and/or holidays for repairs. After hours and holiday hourly pricing for repairs by technicians including any other fees shall be provided with proposal.

4. SUPPORT RESPONSE

4.1. Contractor’s response shall be as listed below.

4.1.1. One-year corrective maintenance for all parts, labor, and agreed upon travel.

4.1.2. Work shall be performed during normal Anniston Army Depot working hours, 0700 to 1630, Monday thru Thursday and 0700 to 1530 on alternate Fridays. Working later in the day, off Friday’s, weekend work shall occur only in rare exceptions and through Government authorization and at no additional cost to the Government.

4.1.3. The Contractor shall respond with support services the next Anniston Army Depot business day after receiving a phone call and/or email. The support services may be a verbal phone call or on-site assistance as required by each emergency.

4.1.4. UPS preventative maintenance shall be per the business hours listed above.

4.1.5. The Contractor shall respond to sealed battery preventative maintenance anytime the (KO) and/or the COR states services are required including after normal business hours and/or holidays.

4.2. The Contractor’s technician(s) shall arrive the next business day after a request from the COR for on-site corrective maintenance or other on-site technical support. The Contractor shall make every effort to completely repair the equipment during the onsite visit. Required parts for repair shall be ordered within two (2) business days after the Contractor’s site visit. There shall be no labor and/or parts charge to the Government for the same repair performed by the Contractor within 90 calendar days unless extended by the manufacturer’s standard warranty.

5. ON-SITE PREVENTATIVE MAINTENANCE (PM)

5.1. The Contractor shall provide on-site PM support at Anniston Army Depot, Alabama, for the following units listed below. The complete UPS inspections and deficiencies noted shall be provided to the COR within 30 calendar days after award of contract.

Serial Number Model Location Miscellaneous Notes

EE284CBB01 9390-100-120 Building 363

EE283CBB04 9390-100-120 Building 363

ED363CBB04 9390-100-160 Building 670

BD262KXX10 9355-20-30 Building 670 room 2

C661N018KD050411 9170 Building 266

C661N018KB059712 9170 Building 7

C661N018KD050159 9170 Gate 5A Check Point

C661N018KA059530 9170 Gate 5A Badge Office

5.2 The Contractor shall provide scheduled PM on each item and in accordance with the procedure and/or guidelines set forth by the Original Equipment Manufacturer (OEM). The Contractor shall perform all tasks to properly maintain and service each item to keep it functioning properly and provide the maximum performance and service life of the equipment. If, during the life of this Contract, the Contractor discovers that any UPS unit or component parts in need of replacement the Contractor shall furnish and install all such replacement units and parts as a part of this PM. Any parts or units that are provided during such PM shall be separately identified and approved by the COR prior to installation. Any required expendable parts requiring replacement shall be separately invoiced and approved by the COR and shall be in the amount of the Contractor’s established catalogue prices for such replacement parts. The Contractor shall make every effort to make all repairs during the normal business hours. Any additional repairs and services or circumstances that extend the PM service beyond the normal business hours or would incur additional costs to the Government shall be approved by the Contracting Officer before they are performed. The Contractor shall submit a trip report detailing any repairs or recommendations within a 10-day period to the Contracting Officer Representative. The Government shall replace batteries on all 3 phase units (Models 9355 & 9390). The Contractor shall replace batteries within (30) business days on all single-phase units (Models 9170) with standard warranties after award of this contract to be included in the price of the base year.

5.3 The three (3) UPS units listed below have outlived their life cycle and are no longer serviceable. The new UPS replacements shall have a specification equal to or greater than the existing UPS units. The new UPS replacement units listed below shall be ordered within ten (10) business days after award on this contract. Any other units that are deemed needing replacement shall be purchased during the base year in addition to the quoted price. The three new replacement UPS units and any other new UPS units added to this contract shall be added to the inspection schedule and PM services.

Serial Number Model Location

EX115AXX05 9330-25-40 Bldg. 151 Eulton Gate

EX171AXX13 9330-25-40 Bldg. 367 Main Gate Badge Office

EX363CBB04 9930-10-20 Bldg. 79 Radio Shop

The on-site PM support coverage shall be for a one-year (base) period plus two (2) option years beginning with award of this contract. The support coverage shall be renewable on a one-year basis. This specification shall be in accordance with the schedule, procedures, and guidelines as recommended by the EATON certified Contractor or equal. The Contractor shall provide all labor, tools, documentation, test equipment, and other materials necessary to provide the required on-site PM of the UPS and UPS peripherals.

6. CONTRACTOR (SERVICE TECHNICIANS)

6.1. The Contractor shall provide factory direct field engineers (not 3rd party) with the necessary expertise to perform all required technical support, software upgrades, and on-site corrective maintenance services on all items (UPS, and UPS peripherals). Work shall be performed in accordance with best commercial practices without unnecessary delays or interference with Government missions or functions. The Contractor shall have the expertise to respond in two (2) business days for complete diagnosis. The malfunctions and repairs on all items (UPS, UPS peripherals) shall be complete during diagnosis visit after award of this contract. Any defective parts shall be ordered within two (2) business days after diagnosis with expedited delivery.

7. REPLACEMENT PARTS and MATERIALS

7.1. Only new OEM standard parts or parts refurbished to OEM specifications shall be used in repairs to the

UPS and UPS peripheral equipment.

8. WARRANTY of PARTS and MATERIALS

8.1. Replacement parts and materials under this contract shall be subject to the standard commercial warranty applied to the OEM parts and/or materials.

End of Statement of Work