Attachment 1 SOO BITI Wireless Expansion.pdf

STATEMENT OF OBJECTIVES

For

BITI Wireless Expansion

Volkel AB, Netherlands

YASF-2019-00003

21 April 2020

Prepare By

38 Engineering Squadron

4064 Hilltop Road

Tinker AB, OK 73145-2713

1. INTRODUCTION. This Statement of Objectives (SOO) defines the requirements for the Contractor to Engineer, Furnish, Install, and Test (EFI&T) an expansion of the Base

Information Transport Infrastructure (BITI) Aruba Wireless Local Area Network system Spangdahlem AB to include multiple locations on Volkel AS (a GSU under

Spangdahlem AB) as further defined in this SOO.

2. SCOPE. The contractor will EFI&T all hardware and infrastructure to provide interior wireless coverage for the areas as identified below. The contractor will install approximately 37 802.11AC capable Access Points (APs) compatible with the existing architecture and Network Management Systems (NMS) already in place optimizing approved coverage areas identified below. The following locations require wireless coverage:

Building Room Coverage Area CRQ 404 Interior 20103443 700 153 Interior 833 8, 41, 45 Interior 1030 Training Area Interior 1115 Interior 1116 Interior

2.1. Period of Performance. The period of performance for this Purchase order shall be determined based on the proposed schedule and actual contract award date.

2.2. Place of Performance. The place of performance is Volkel AB, Netherlands.

3. REQUIREMENTS:

3.1. Contract requirements: The contractor shall provide all materials, transportation, labor, management, and other incidentals necessary to meet the requirements as stated in this SOO. All materials provided shall be new and not refurbished.

3.2. Program Manager: The Contractor shall provide a program manager and an alternate responsible for contract performance and continuity. The Contractor shall identify the program manager or alternate's range of authority to act for the Contractor relating to daily contract operation. To facilitate efficient operations under this contract, the Contractor shall ensure the Program Manager:

3.2.1. Serves as the main point of contact for all technical issues related to the project

3.2.2. Has a technical background that facilitates understanding of Government technical requirements and communication with the 52 CS/SCXP project manager.

3.2.3. Works closely with 52 CS/SCXP project manager to facilitate effective planning and accomplishment of critical objectives in a timely manner.

3.2.4. If the Contractor uses subcontractors, manages all subcontractor interface requirements in conjunction with the Program manager.

3.2.5. Notifies the 52 CS/SCXP project manager immediately, of any problems or issues

3.2.6. Approve/Signoff all engineering documents before submitting to the

Government

3.3. Site Visit Request Letter. The Contractor shall process a Site Visit Request Letter.

This letter shall identify the names, social security numbers (or other unique identifier depending on the person’s country of citizenship), driver’s license numbers and state of issue, and date of birth of the personnel who will be performing on this purchase order.

3.4. Staffing Plan. The Contractor’s proposal shall include a description of labor categories, number of personnel in each category, and a short position title indicating a sufficient number of on-site/off-site personnel in each category required to meet all contractual obligations.

3.5. Key Personnel Listing. The Contractor shall provide a key personnel listing, to include the Contractor’s POC, and contact information to the Contracting Officer prior to commencing work and update information on a continual basis as changes occur to ensure it is always current and correct throughout the life of the contract.

3.6. Site Point of Contact (POC). The Contractor shall provide a Site POC and an alternate responsible for on-site interface for all work site communications with the

Government. The Site POC shall be on site during duty hours until purchase order completion.

3.7. Quality (Control) Assurance. The Contractor shall provide a quality control plan that includes the quality control definition, approach to quality control, how the plan will be applied, and methods for handling deficiencies. The Contractor shall provide quality assurance support for the life of the purchase order. This support shall include assisting the Government representative in performing random spot checks. The Contractor Quality

Assurance representative shall be responsible for identifying and correcting deficiencies, if related to implementation of the purchase order. A weekly report (soft copy) shall be submitted indicating progress/status and listing any deficiencies/discrepancies found and actions to correct them. (CDRL A003).

3.8. Personnel Qualifications. The Contractor is solely responsible for ensuring that sufficient personnel are assigned to this contract and that all personnel are experienced and qualified to perform the tasks associated with this purchase order.

3.9. Project Materials. All required project materials shall be shipped to the site. The

Contractor shall be responsible for loading, unloading, unpacking, and transportation of all Contractor provided materials, test equipment, training documentation, etc. The

Contractor shall be responsible of disposal of all packing materials and unused installation materials. The Contractor shall properly dispose of these items IAW the local

Governments’ environmental practices.

4. Integrated Master Schedule The contractor shall prepare and maintain an Integrated

Master Schedule (IMS) that reflects all tasks required to complete this effort within the specified

Period of Performance (POP). Provide the IMS in a Microsoft (MS) Project- compatible format for review and approval by the Government. At a minimum, use the IMS to maintain all contract deliverables, project meetings, reviews, inspections; status of AF Forms (332, 103, and 813), all required permits, quality assurance inspections, and unique tasks and events requested by the Government.

5. Kick-off Meeting The contractor shall conduct a contract kick-off meeting with

Spangdahlem and Volkel personnel within 10 business days after contract award on a date coordinated and approved by the Government. The contractor will present and discuss a project implementation strategy, design challenges, and a proposed IMS.

6. Security Requirements The contractor shall:

6.1. Security Clearance: For each individual requiring base access in support of this project, the contractor shall enter into the Joint Personnel Adjudication System (JPAS) required personnel information. Contractors will identify their security officer to verify security clearances. Stated work and associated products shall be performed at the

UNCLASSIFIED level. However, since access to controlled areas may be required, selected personnel who survey, plan, install, test or cutover network equipment require a minimum of an active DoD SECRET security clearance. Network installation personnel will be required to obtain a Common Access Cards (CAC) and complete Information

Assurance Training for access to the AF network. All CAC requests shall first be coordinated with the contractor’s security officer and then forwarded to the Government to verify CAC necessity.

6.2. Department of Defense (DoD) Directive 8570.1 Requirements: Per DoD

Directive 8570, Contractor network installation personnel are required to possess

Information Assurance Training (IAT) Level 2 Certification prior to starting work on this contract. To achieve this certification level, the Contractor is required (at a minimum) to have a Secret Clearance, CAC, Information Assurance Training, Need to Know, and

Security+ Certificate.

6.2.1. Treat the following data as For Official Use Only (FOUO): specific network topologies (physical and logical architectures), IP addresses, firewall and router configurations, traffic characteristics, passwords, and other information that relate to a specific Air Force network. Specific requirements are detailed in the DD

Form 254 Security Classification Specification.

6.3. Base, Restricted and Controlled Area Access: All Contractor personnel shall comply with Spangdahlem AB security policies for access to the installation. The

Contractor shall coordinate with the 52 CS/SCXP to obtain and return temporary badges and vehicle registrations.

6.3.1. When applicable, the contractor shall coordinate with the site POC for security badges for access to restricted and/or controlled areas. Contractor personnel shall wear these badges at all times while in the secure areas. Personnel performing this installation shall be U.S. citizens and have no criminal record. If access is denied, the contractor shall provide appropriately cleared personnel for access.

6.3.2. The contractor shall ensure company ID Badges are worn at all times that identify the individual, company name, and clearly indicate the wearer is a contractor. All Contractor personnel shall wear these badges while on duty at the

Site on which work is being performed.

6.3.3. Without notice, contractor access to base or work area may be delayed due to unannounced or un-projected government operational/mission requirements.

6.3.4. Personnel performing this installation shall be U.S. citizens and have no criminal record. If access is denied, the contractor shall provide appropriately cleared personnel for access.

6.4. Integrated Product Team (IPT) The contractor shall:

6.4.1. Conduct weekly Integrated Product Team (IPT) teleconferences with the

Government to present overall project status, issues, and a detailed description of tasks completed.

6.4.2. Chair weekly IPT meetings held via a “meet-me” teleconference number with a minimum capacity of 10 attendees to accommodate all base POC's. Include discussions of, but are not limited to, the following actions:

6.4.2.1. Efforts expended on each task

6.4.2.2. Brief description of technical developments and accomplishments

6.4.2.3. Any anticipated equipment or system downtime

6.4.2.4. Estimated dates for any in-work design

6.4.2.5. Drawing completion; and description of new and/or outstanding problems

6.4.2.6. Anticipated issues that may cause significant changes in the program schedule, thus impeding completion of work

6.4.2.7. Discussions of future plans

6.4.3. Provide meeting minutes and associated action items after each IPT meeting to the 52 CS/SCXP project manager.

6.5. Risk Management The contractor shall:

6.5.1. Plan for and establish a process for identifying, tracking and mitigating project cost, schedule, and performance risks.

6.5.2. Incorporate risk mitigation strategies into project planning and technical activities. Use of contractor risk reporting tools and format is acceptable.

6.5.3. Support project risk status review periodically with the Government. This risk review may be conducted in conjunction with existing contractor/Government meetings, key milestone events, or upon request.

6.5.4. Incorporate risk comments as part of the IPT meeting discussions and document in the meeting minutes.

6.6. Requirements Verification: The contractor shall verify all interior wireless requirements per location listed in this SOO. After verification, discuss any differences, Limiting Factors (LIMFACS), or shortfalls with the 52 CS/SCXP project manager and report all discrepancies during the weekly IPT so as to have them documented in the meeting minutes.

6.7. Site Survey and Design the contractor shall:

6.7.1. Use the weekly IPT teleconference to finalize the schedule for conducting the site survey in-brief, and the actual site survey.

6.7.2. Work with 52 CS/SCXP project manager to coordinate building access and escorts prior to the site survey.

6.7.3. Conduct a formal in-brief at the start of the site survey. Provide meeting minutes from the Site Survey Kickoff Meeting NLT 5 business days following the In-

Brief. This meeting is conducted on base with all members of the IPT.

6.7.4. Gather all necessary building data to validate AP and Air Monitor (AM) modeling.

6.7.5. Finalize the WLAN layout/installation, including digital photographs of

AP/AM installation locations.

6.7.6. Review the existing radio frequency (RF) infrastructure to ensure WLAN coverage of identified requirements and examine each equipment installation location to determine the specific materials, equipment, and personnel required to perform the complete AP Modernization installation.

6.7.7. Take into consideration the RF propagation effects of structural materials, interfering equipment, multi-path RF environments, and other signal degrading artifacts of deploying WLAN coverage in identified buildings and the flight line area.

6.7.8. Perform a “war-drive;” which is the act of searching for Wi-Fi wireless networks by a person in a moving vehicle, using a portable computer, smartphone or personal digital assistant (PDA). A “war-drive” shall be conducted to identify any possible interferers.

6.7.9. Perform spectrum analysis of hangars, warehouse and flight line areas designated for coverage and predictive network performance analysis and predictive heat maps showing the proposed coverage of newly installed devices.

6.7.10. Illustrate facility diagrams with installation locations identified on the diagram.

6.7.11. Produce a predictive heat map for proposed AP installation and coverage area.

6.7.12. Sponsor a meeting with Volkel Civil Engineering (CE) representatives.

Discuss and identify any special base support necessary for successful execution of this project with base CE (heating, ventilation, air conditioning (HVAC), electrical, hazardous material (HAZMAT), etc.), if required. Discuss outcome of the meeting in the weekly IPT.

6.7.13. Validate site diagrams with 52 CS/SCXP project manager for each building to include location and number of communication equipment locations (CEL), port availability on switches and AP locations. These diagrams should include antenna requirements, communication cable type and cable lengths, antenna mounting requirements, AP and AM enclosure location and style. Discuss any disconnects, Limiting Factors (LIMFACS) or shortfalls with the 52 CS/SCXP and track in the minutes of IPTs.

6.7.14. Identify and document any potential HAZMAT issues or concerns.

6.7.15. Identify any site unique tools and test equipment required for survey.

6.8. Installation Plan the contractor shall:

6.8.1. Develop a comprehensive installation plan that includes a wireless solution for each location that identifies proposed new wireless APs/AMs as well as optimizes existing installed BITI Wireless devices. Design drawings will include shaded coverage areas to depict projected coverage areas. The solution will be a combination of network hardware and wiring installed in the specific communication closets, as well as a number of APs and IDS sensors to be located within facilities and mounted externally for coverage areas defined. For each building, a floor plan showing the location of the WLAN RF units, antenna placement, digital pictures of AP’s and

AM’s.

6.8.2. Provide a List of Materials (LOM) to support wireless installation at each location identified in this SOO. Include a tabular summary table listing each RF unit and key installation parameters for that unit.

6.8.3. Contractor will identify in writing any preparatory work or government support required and expected completion dates necessary for successful execution of this project. This may include civil engineering support and/or any work necessary for the installation of local area network (LAN) equipment such as switches, routers, or fiber-optic network infrastructure between buildings.

7. Installation Requirements The contractor shall:

7.1. Upon the government’s final acceptance of the installation plan, the contractor will install and integrate the new access points to provide optimal WLAN and IDS coverage to the identified areas.

7.2. Use the weekly IPT teleconference to review the status of tasks to be performed by the site prior to installation, and finalize the schedule for conducting the installation in- brief and the overall installation effort.

7.3. Coordinate the installation activities, schedule required resources, and make all the necessary arrangements for products and personnel to arrive on-site as scheduled.

7.4. Provide a formal In-Brief of the Installation with key Spangdahelm and Volkel representatives.

7.5. Prepare and provide to 52 CS/SCXP project manager meeting minutes from the

Installation Kickoff Meeting and in-Brief.

7.6. Provide all labor, materials, and travel to install the procured WLAN equipment for the site, in accordance with the installation procedures in Technical Order (TO) 31S5-4-

6212-7, TO 31S5-4-6212-47 and applicable building codes

7.7. Provide LAN cabling from a base network interface – typically expected to be a virtual local area network (VLAN) port of a fiber-connected switch to the WLAN equipment as required. This will include all equipment necessary, such as conduit (if needed), cable, clamps, connectors, junction boxes, faceplates, patch cords, etc. as identified in the installation plan. All contractor installed LAN cabling will adhere to the following standards:

7.7.1. Electronic Industries Association (EIA):

7.7.2. 1). EIA/TIA-568/568-C.2: Balanced Twisted-Pair Telecomm Cabling

& Components 2). EIA/TIA-568/568-C.3: Optical Fiber Cabling Components

7.7.3. 3). EIA/TIA-568/568.0-D: Generic Telecommunications Cabling for

Customer Premises 4). EIA/TIA-568/568.1-D: Commercial Building

Telecommunications Infrastructure

7.7.4. 5). EIA/TIA-569: Commercial Building Standard for Telecomm

Pathways & Spaces 6). EIA/TIA-606: Admin Standard for Telecomm

Infrastructure of Commercial Bldgs

7.7.5. 7). EIA/TIA-607: Commercial Bldg Grounding & Bonding Requirements for Telecomm

7.8. Provide masts or other appropriate mounting for all antennas or direct connect antennas to APs, IAW BITI Wireless installation TOs provided and OEM installation manuals.

7.9. Provide proper ground connections for all lightning suppressors, IAW AFI 32-

1065, ANSI/NFPA 70: National Electrical Code, and National Electrical Code (NEC)

Article 250: Grounding.

7.10. Remove any spills and/or hazardous materials resulting from the installation activities in accordance with the provisions of applicable federal, state, or host nation standards. Remove the minimum amount of hazardous materials to complete the installation.

7.11. The Contractor shall provide construction equipment (e.g., man lifts, etc.) required to support implementation. The Contractor shall be responsible for transportation of project materials and construction equipment to/from the work site, as well as their security. Should any lift capable equipment be used, coordinate with the 52 CS/SCXP project manager 5 business days prior to work start.

7.12. The Contractor shall transport and store all CFM required for completion of the contract requirements.

7.13. The contractor shall restore all disturbed property to the “as found” condition or better after installation. The contractor shall comply with Base grounds restoration requirements. Ensure the installation site is left in a clean and orderly fashion. Contractor will be responsible for disposing of all packing material for new equipment.

7.14. The Contractor shall be responsible for preventing any unscheduled Contractor caused interruptions of service.

8. Hours of Operations: The Contractor shall routinely work during normal operating hours of the site. Monday through Friday (0700-1600 hrs.), excluding federal holidays and base specific “Down Days”. “Down Days” can be identified by the government to the contractor once a detailed schedule has be given to the government. Delays associated with working on an active military installation are at the Contractor’s risk. Delays may be military family days, scheduled military exercises, physical training, etc. Any site work requested by the Contractor to be performed outside of normal duty hours shall be coordinated with the government’s contracting officer and 52 CS/SCXP at least 10 working days in advance. Contractor shall accomplish the installation with minimum disruption of daily office activities.

9. Holidays/Down Days: The Contractor shall not perform work under this contract on

US Federal holidays or site-unique down-days unless expressly authorized by the government’s contracting officer and coordinated with the base POC. Observed federal holidays are:

New Year’s Day - 1 January

Martin L. King Day - Third Monday in January

Washington's Birthday - Third Monday in February

Memorial Day - Last Monday in May

Independence Day - 4 July

Labor Day - First Monday in September

Columbus Day - Second Monday in October

Veterans Day - 11 November

Thanksgiving Day - Fourth Thursday in November

Christmas Day - 25 December

10. Workmanship Standards The contractor shall comply with workmanship standards during the execution of this project. Established installation and Institute of Electrical and

Electronics Engineers (IEEE) standards will be followed during this effort. The contractor shall minimize disruption to mission activities during installation.

11. Safety The contractor shall conform to the applicable regulations contained in the

Operational Safety and Health Administration (OSHA) standards and comply with all local, state and federal safety guidelines.

11.1. Accident/Incident Reporting and Investigation: The Contractor shall record and report all available facts relating to each instance of accidental damage to Government property or injury to either Contractor or Government personnel to the Base Safety Office and COR. The Contractor shall secure the scene of any accident and wreckage until released by the accident investigative authority through the Contracting Officer. If the

Government elects to conduct an investigation of the incident, the Contractor shall cooperate fully and assist the Government personnel until the investigation is completed.

12. Test Procedures/System Acceptance Testing (SAT) Requirements The contractor shall:

12.1. Prepare a System Acceptance Test (SAT) plan and SAT procedures that verifies each requirement in the BITI Wireless Technical Requirements Document (TRD) per the

Verification Cross Reference Matrix (VCRM).

12.2. The contractor shall perform and provide auditable evidence mapped to requirements for the following applicable tests.

12.3. Upon completion of testing, document all test results in detail including type of tests, what was measured and how the measurements were made, and screen shots of results to support determination of success or failure.

12.4. Perform and provide screen shots for the following tests as required per the

Government and upload results to the contractor provided IDE, online repository.

100-1 CAC Enabled WLAN Access and Data Sharing 100-2

Deny Wireless Access to Controller Management 100-3 SSID

Broadcast

200-2 Packet Loss & Distance Test 200-

3 Seamless Roaming

WEMS Functional Test

WEMS Information Query Test 300-5 WEMS

Logging Test

400-1 Ad-hoc Prevention 400-2

Rogue AP Test 500-2 F-22 test

500-7 Legacy Equipment Authentication 600-4

Intrusion Detection System Test (AM) 800-3 Client

Hand-off after AP failure Test

900-1(a) Coverage Area Requirement Verification 1000-1

Physical Inspection of Access Point Installation

12.5. Provide a formal SAT out-brief with 52 CS/SCXP, the base POC, and key counterparts.

13. System Turnover and Acceptance Government acceptance will consists of a government inspection for all installation locations. The government’s acceptance will validate the contractor’s SAT report, review the contractor’s physical installation, network configuration, cable management, perform a verification that are wireless locations are fully operational and that coverages requirements are met. Following site acceptance an AFTO Form 747

(Cyberspace Infrastructure Systems Acceptance) will be processed to signify formal project acceptance.

14. Burn-in Period A five work day burn-in period will be observed following installation and the System Acceptance Testing of new wireless network devices. During the burn-in period, the contractor will provide network support for configuration/operational problem resolution. The contractor will not be responsible for failure of government provided equipment. Contractor personnel providing support will respond to “Non-Emergency” problems within 24 hours of notification and within one (1) hour of notification for

“Emergency” problems.

15. Automated Data Processing Equipment listing (ADPE) The contractor shall provide the 52 CS/SCXP Project Manager a finalized Information Technology Equipment Custodian

(ITEC) of installed equipment to include: Media Access Control (MAC) address; serial number; location; name; and building designations.

16. Asset Management Per DFARS 252.211-7003, the Contractor shall provide DOD

Unique Item Identification (UID) for:

17. All OEM manufacturer-serially identified items, to include ODC purchases, valued at

17.1. $5,000 or more and all OEM manufacturer-serially identified Line-Replaceable

Units (LRUs) less than $5,000 in value, the Contractor shall ensure that the UID be accomplished by the OEM marking each qualifying item with a permanent 2-dimensional

Data Matrix EC200 symbol that can store from 1 to about 2,000 characters.

17.2. The symbol shall be square and can range from 0.25 inch per side, up to 1.5 inches per side which is assembled and shall comply with the syntax formats of ISO/IEC 15434, Transfer Syntax for High Capacity Automatic Data Capture Media. The data matrix shall be encoded with the Original Equipment Manufacturers (OEM) CAGE code, the item's serial number, and part number.

17.3. DOD requires that the concatenated UID not exceed 50 characters in length. DOD also prohibits the use of dashes and slashes as separators between component parts in a single data element that is formed from component parts. The label shall be applied to the equipment prior to shipment.

EXAMPLE:

OEM CAGE 1U2R7

Orig. Part No.

1P1234 Serial No.

S786950

17.4. If the Contractor acquires by subcontract, any item(s) for which unique item identification is required, the Contractor shall include the above paragraph in the applicable subcontract(s) Asset Management Registry.

18. Per DFARS 252.211-7003, the Contractor shall:

18.1. Register all IUID marked equipment into the DOD Item Unique Identification

(IUID) Registry.

18.2. Update the IUID Registry using the application found in the Wide Area Workflow e-Business site at https://piee.eb.mil/ when any item requiring UID is shipped from the

Contractor’s facility or from a subcontractor’s facility to a Government facility.

18.3. The Registry shall also be updated when the Contractor receives any UID required item for usage at the Contractor’s facility for the performance of any and all tasks included in this contract.

19. Product Support Agreement for Original Equipment Manufacturer (OEM) Products The contractor shall provide OEM products. All products shall not be leased or substituted. A transfer of ownership will take place after SAT upon completing the AFTO 747 system acceptance.

20. Warranty Information The contractor shall:

20.1. Require the OEM vendor to add their OEM name in the letterhead of the Product

Support Form in accordance with and the associated Product Support Form template.

20.2. Provide a one (1) year Product Support Agreement (PSA) for all products procured under this effort that covers hardware replacement, troubleshooting, configuration support and any software maintenance releases and one (1) year of workmanship warranty. PSA start dates will coincide with the applicable AFTO 747 sign-off. Hardware/software problems that are determined to be a result of a defective product will be logged by the

AF Net Response Center (ARC) Help Desk, and worked in conjunction with the Multiple

System Sustainment contractor for resolution. Problems that are determined to be a result of workmanship will be logged and repaired by the contractor after a determination by both contractor and 52 CS/SCXP project manager on a case by case basis.

20.3. Repair any defects in workmanship within 10 work days of Government notification.

20.4. The Government recognizes that vendors have varying standard warranty timelines and content. Some vendor minimum standard offerings may include support features above and beyond what is defined in this SOO, but as standard offerings, make them inclusive. For minimum standard warranty tied to the components the Contractor’s solution, the Contractor shall:

21. Provide all details regarding minimum standard OEM warranty coverage provided with this recapitalization solution. For consistent information on warranty coverage, bases will be instructed to contact the AFNet helpdesk who will provide the latest information on BITI Enterprise-wide support.

22. Administer OEM warranty coverage and respond to all AFNET Response Center

(ARC) requests for assistance for throughout the contract period to include contractor follow-on support should those options be awarded. During this time the contractor shall direct any support calls received from Spangdahlem AB personnel to the AFNet Response Center

(Commercial: 334-416-5771 Option 2, 1, 2 / DSN: 596-5771 Option 2, 1, 2.)

23. Should minimum standard warranty exceed this contract, through the transfer of ownership of the warranty provisions to the Government, the ARC will assume administration through direct contact with the OEM.

24. As-Built Documentation The Contractor shall provide the 52 CS/SCXP project manager an “As-built” package illustrating AP locations, wireless coverage heat maps and including a finalized Automated Data Processing Equipment listing (ADPE) of installed equipment to include: Media Access Control (MAC) address; serial number; location; name; and building designations.