Attachment 1 Peformance Work Statement_Redacted.pdf

NNSY Mobile Crane Service (PWS)

1. PERFORMANCE OF WORK STATEMENT (PWS)

1.1 Introduction. The requiring activity is Norfolk Naval Shipyard (NNSY), Portsmouth, Virginia.

NNSY Lifting & Handling Department (L&HD) requires a service contract for repair and maintenance of the NNSY mobile crane fleet.

1.2 Performance. The contractor shall provide all Original Equipment Manufacturer (OEM) certified technicians, transportation, equipment, tools, materials, supervision, technical expertise, and OEM engineering support to repair or perform life cycle maintenance on site when required by the L&HD. The contractor shall utilize only OEM parts or authorized part substitutions. Contractor work performance shall encompass troubleshooting and evaluating, diagnosing, tire plugging, tire replacement and resolving mobile crane issues that result in malfunction, or shutdown of a mobile crane in the NNSY Grove mobile crane fleet.

2. APPLICABLE DOCUMENTS

2.1 Reference(s)

2.1.1 Contractor applicable OEM mobile crane maintenance and service manuals

2.1.2 Contractor applicable OEM specification drawings, documents, bulletins and publications

2.1.3 Government Weight Handling Program Management, NAVFAC P-307

3. REQUIREMENTS

3.1 Safety and Personnel Protective Equipment (PPE)

3.1.1 Personal Protective Equipment (PPE). The contractor is responsible for providing all their employees PPE and ensuring they utilize PPE while on NNSY property. All personnel will follow site requirements for wearing PPE at all times while in a posted area. Mandatory PPE includes a hard hat, safety glasses with side shields, steel-toed safety shoes, and hearing protection on their person in case it is needed. In addition, all personnel shall wear any additional PPE as appropriate to control hazards of the work being performed (examples: life vests, personal fall arrest systems).

3.1.2 Fall Protection. The Contractor shall provide and utilize proper guarding around every open-sided platform and work surface edge or shall use other means of fall protection to include a fall protection safety harness and lanyard, fall restraint system, safety nets, or other appropriate protection against fall hazards meeting the requirements of 29 CFR 1910, 29 CFR 1915, and 29 CFR 1926.

3.1.3 Spill Contingency and Control. The Contractor shall notify the shipyard Fire Division at

757-396-3333 immediately upon discovery of any spill discharge, regardless if Contractor generated or by another source. Notification shall identify when spills/discharges are Contractor caused. The Contractor shall cleanup all spills and discharges caused by any of its work operations. The Contractor shall maintain cleanup capability commensurate with the spill potential of its work operations.

3.1.4 Job Site Cleanliness. A “clean-as-you-go” work methodology for contractor work shall be used to maintain a level of cleanliness that will not cause a work environment to be unsafe. The level of cleanliness expected at NNSY is as follows: Surface shall be visually free of grease, oil, flux, scale, dirt, loose particles and any other contamination foreign to the base metal. Tap water residues on all metals and light superficial rust on carbon steel surfaces, caused by short-term exposure to the atmosphere, are permitted. Light dust on cleaned surfaces is not objectionable, if the quantity and size of the particle does not adversely affect system operations.

3.1.6 Restricted Items. Contractors are prohibited from bringing onto federal property the following items:

• All forms of alcohol and illegal drugs.

• Shotguns, handguns, machineguns, firearm silencers, ammunition of any type, blasting caps or similar items of explosive material (i.e. fireworks), starter or flare pistols, pellet or BB guns, dynamite, teargas and their dispensing devices, and other similar devices.

• Construction tools that require use of explosive materials are authorized if they are required to perform approved duties. Contractors who require one of the prohibited items listed above may bring the item onto the installation in performance of the contract (i.e., bird control, wild life management, etc.), but only when specified in the contract.

• Any blades in excess of four inches, switch blade knives, underwater spear guns, bows and arrows, crossbows, slingshots and blowguns, throw blade knives, blackjacks, nightsticks, clubs, brass knuckles, tomahawks, swords, bolas, fighting sticks, throwing discs, chains, and other similar items that can be used as a weapon.

• Smoking is only permitted in designated areas.

3.2 Contractor Shipyard Entry. Commander, Navy Installations Command (CNIC), has established the Defense Biometric Identification System, (DBIDS), a standardized process for granting unescorted access privileges to vendors, contractors, suppliers and service providers not otherwise entitled to the issuance of a Common Access Card (CAC) who seek access to and can provide justification to enter Navy installations and facilities. The Contractor shall obtain and maintain DBIDS access for NNSY for all of its personnel for the duration of this Contract. For the requirements herein, participation in the DBIDS is mandatory. The Government will not be responsible for any cost or lost time associated with obtaining daily passes or added vehicle inspections incurred by non-participants in the DBIDS. The Contractor and sub-contractors shall obtain and maintain long-term credentials through enrollment, registration, background vetting, screening, issuance of credentials, and electronic validation of credentials. Further information regarding DBIDS can be found at www.cnic.navy.mil/om/dbids.html.

Any new contractor, vendor or supplier requesting base access will be required to obtain a DBIDS credential.

NCACS credentials will no longer be issued. Only DBIDS credentials will be issued to ALL contractors, vendors and suppliers seeking base access AFTER. Defense Biometric Identification System (DBIDS) increases installation security and communications by receiving frequent database updates on changes to personnel/credential status, law enforcement warrants, lost/stolen cards, and force protection conditions. The system provides a continuous vetting anytime the DBIDS card is scanned at an installation entry point.

If you currently have a Navy Commercial Access Control System (NCACS) card, the following is required to get a DBIDS credential:

• Present your NCACS Card and a completed copy of the SECNAV FORM 5512/1 to the base Visitor Control Center representative.

• The VCC will pull up your information in the computer, ensuring all information is current and correct.

• Once your information is validated, a temporary DBIDS credential is provided.

• Your temporary credential will have an expiration date, prior to which you will need to obtain your permanent DBIDS credential (~ 90 days).

• For each additional U.S. Navy installation to which you need access, the first time you visit you only need to bring your DBIDS credential and statement of purpose for Base access when arriving at the Visitor Control Center.

• The representative will enter base access authorization and then you may proceed to work. If you do NOT have an NCACS Card, the following is required to obtain a DBIDS credential:

• Present a letter or official document from my government sponsoring organization that provides the purpose for your access.

• Present valid identification, such as a passport or Real ID Act-compliant state driver's license.

• Present a completed copy of the SECNAV 5512/1 form to obtain your background check.

• Upon completion of the background check, the Visitor Control Center representative will complete the

DBIDS enrollment process, which includes your photo, finger prints, Base restrictions, and several other assessments; after all this is done, you will be provided with your new DBIDS credential.

• You may now proceed to work.

FOR ADDITIONAL QUESTIONS ABOUT OBTAINING A DBIDS CARD, CONTACT YOUR LOCAL BASE

VISITOR CONTROL CENTER. INFORMATION IS ALSO PROVIDED AT: www.cnic.navy.mil/om/dbids.html

One-Day Passes. Participation in the DBIDS is not mandatory, and if the Contractor chooses to not participate, the Contractor's personnel will have to obtain daily passes, be subject to daily mandatory vehicle inspection, and will have limited access to the installation. The Government will not be responsible for any cost or lost time associated with obtaining daily passes or added vehicle inspections incurred by non-participants in the DBIDS.

3.2.1 Portable Electronic Device (PED). COMSUBLANT/COMSUBPACINST 2075.1C, the use of PEDs while in or on Department of Navy controlled industrial areas are prohibited. A PED is defined as any non-stationary electronic apparatus with singular or multiple capabilities of, but not limited to recording, storing, and/or transmitting data, voice, video, or photo images. Cell phones, laptops, and tablets necessary to perform proprietary work in accordance with this PWS are permissible.

3.3. General Work Specifications

3.3.1 Services. The contractor shall provide all OEM certified technicians, transportation, equipment, tools, materials, supervision, technical expertise, and OEM engineering support to repair or perform life cycle maintenance on site when required by the L&HD. The contractor shall utilize only OEM parts or authorized part substitutions. Contractor work performance shall encompass troubleshooting and evaluating, diagnosing and resolving mobile crane issues that result in malfunction or shut down of a mobile crane in the NNSY Grove mobile crane fleet.

3.3.2 Contractor workmanship. Contractor workmanship shall provide a standard of quality consistent with that of OEM specifications and government high quality expectations. The contractor shall perform work in accordance within latest OEM publications cited in reference 2.1.

3.3.3 Contractor notification. The contractor shall perform repairs or maintenance to a mobile crane upon notification that the mobile crane is malfunctioning or inoperative. Upon receiving notice from the L&HD COR that an emergent service is required (see section 3.3.4), the contractor shall troubleshoot the emergent condition providing service only to restore the mobile crane to a safe condition. The contractor shall then provide an estimate for the emergent service and any additional service required to make the crane operate under normal conditions.

3.3.4 Response time. For non-emergent repair requests or maintenance requests, the contractor shall respond on site within 24 hours after notification from the Contracting Officer. For emergent repair requests, the contractor shall respond on site within four hours after notification from the L&HD COR.

Emergent repair requests are deemed as conditions that jeopardize the safety of the equipment (may result in substantial damage or equipment failure) or safety of personnel (may result in injury or death).

3.3.5 Reports. The contractor shall submit one legible copy, in electronic media (i.e., a Microsoft Word document, PDF), a service completion report for repairs completed or maintenance performed.

The service completion report shall include crane conditions noted, components repaired, parts replaced with part numbers, and the labor cost with labor man-hours used to restore the mobile crane to a fully operational condition.

This report must be submitted within three business days to the L&HD COR.

3.3.6 Parts warranty. All parts used in mobile crane repair or maintenance shall carry the standard commercial warranty from the time of installation.

3.4 Quality Assurance

3.4.1 Quality provision. Mobile cranes shall be operational after completion of each contractor service call (repair or maintenance). Prior to leaving the site, the contractor will demonstrate or assist the Government personnel in demonstrating to the COR or designated representative that the serviced mobile crane is operating correctly.

3.4.2 Contractor evaluation. The Government shall evaluate the contractor’s performance under this contract using the below contractor review standards. Contractor performance issues that do not meet these standards will be tracked in the Lifting & Handling Department surveillance program. Copies of submitted surveillances will be given to the Contracting Officer and the contractor.

• Timeliness (does the contractor arrive on time)

• Performance (is the service performed in a reasonable amount of time)

• Cleanliness (does the contractor perform clean-as-you-go)

• Parts (is OEM parts available and used for repairs and maintenance)

• Warranty (is warranty requests honored and completed in a timely manner)

• Reports (are reports complete and submitted on time)

3.4.3 Disputes. Any disputes between the L&HD COR or designated representative and the contractor technician regarding contractor performance will be immediately referred to the Contracting Officer.

3.4.4 Repair vs replacement. The contractor shall notify the L&HD COR if it is determined that repair of a crane component or part exceeds the replacement cost of component or part. The contractor shall not be expected to perform the repair costs if the repair cost exceeds the replacement cost.

4. ACCPETANCE CRITERIA

4.1 The contractor shall notify the government representatives upon completion of task completed.

Contractor to have all documentation regarding the repairs accomplished and provide acceptance/reject criteria for any test to be accomplished. The government reserves the right to accept or reject the repairs accomplished.

If work is incomplete or complete with discrepancies, supporting rationale and a corrective action plan must be provided to the government via submission of one legible hard copy or approved transferrable media. Upon completion of work or correction of discrepancies a follow up inspection shall occur for acceptance of work completed

5. DELIVERABLES

5.1 Contractor deliverables. The contractor shall submit the following documents to the government representative points of contact listed in section 7.

5.1.1 Service completion report (see section 3.3.5)

6. PERIOD OF PERFORMANCE (POP)

6.1 The contract POP shall be one base year of 12 months from the date of award and four 12-month option years. The POP reads as follows:

6.1.1 Option year one

6.1.2 Option year two

6.1.3 Option year three

6.1.4 Option year four

7. POINTS OF CONTACT

a. Contracting Officer Representative (COR);

b. COR Supervisor;