Attachment 0001 - EAGLE BOA Performance Work Statement.pdf

Attachment 0001

ENHANCED ARMY GLOBAL LOGISTICS ENTERPRISE

BASIC ORDERING AGREEMENT

PERFORMANCE WORK STATEMENT

Vision Statement The Army Sustainment Command (ASC), as the Army Materiel Command’s (AMC) executive agent for field support, is establishing a capability to support the Materiel Enterprise by providing for major aspects of the Army’s multi-faceted supply, maintenance and transportation efforts – both Contiguous United States (CONUS) and outside the Contiguous United States (OCONUS). These efforts directly and indirectly support preparing forces for deployment, sustainment and redeployment in current conflicts, reset forces and rebuild readiness for future deployments and contingencies in order to meet the demands of a persistent conflict in the 21st Century. Services are contemplated for both CONUS and OCONUS operating environments to include areas in conflict and contingencies. Customers for these efforts may include Department of the Army, Coalition partners, joint bases, foreign Governments and other Department of Defense agencies. Functional and programmatic services may be required by any Army organization, at any level, including Army Commands (ACOM), Army Service Component Commands (ASCC) and Direct Reporting Units (DRU) as well as other U.S. Agencies, Coalition partners, joint bases and foreign Governments with whom the Army has entered into an agreement.

Disclaimer The information contained in this PWS provides additional background information for potential Offerors’ to identify and understand EAGLE requirements. No deliverables or support requirements identified in this PWS are due to the Government as a result of receipt of receiving an Enhanced Army Global Logistics Enterprise (EAGLE) Basic Ordering Agreement (BOA).

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1 Introduction This performance work statement (PWS) for the EAGLE requirements provides a generalized description of maintenance, supply, and transportation support functions required by the United States Army Sustainment Command (ASC) or other Government entity(ies) in support of applicable Military Units, Governmental agencies, coalition partners, or other entities as designated by ASC. The goal of this PWS is to support the determination of whether a Prime, Team, or Joint Venture is qualified to hold an EAGLE BOA. EAGLE BOA holders provide efficient, cost-effective non-personal services through continuous improvement programs and industry best practices, where applicable, while ensuring compliance with all applicable directives, rules, regulations and laws (local, state and federal). Task order competitions, based on site/mission specific requirements will begin after the BOAs are issued. Requirements specific to the task order will be identified later, and may not be included in this PWS; however, representative tasks, metrics and Logistics Information System (LIS) are provided for information purposes. All manners and types of logistics support, except those specifically excluded, are contemplated under the subsequent task orders issued in accordance with the basic ordering agreement (see paragraph 1.3(b) below).

1.2 Background

Historically, logistics support requirements were established as stand-alone contract vehicles or task orders, providing support in three main areas: maintenance, supply, and transportation support. The establishment of the Army Materiel Enterprise, with AMC in the lead role, sets the conditions for establishment of a standardized approach to requirements documentation and obtaining contract services across the Materiel Enterprise. The EAGLE program provides that standardization in each primary area of support while allowing for installation or task based specificity. The goal is to improve Materiel Enterprise effectiveness and efficiencies in a measureable, observable and repeatable manner. One of the keys to achieving these goals is to establish a single logistics provider at each effort. That service provider will be responsible for the proper, effective, and efficient execution of all identified and implied supply, maintenance, and transportation services. This capability is expected to be fulfilled by a Prime contractor using its own resources, or through the establishment of a teaming arrangement or Joint Venture.

1.3 Scope

The scope of this effort will span the breadth of the Army’s logistics missions’ requirements for support during peacetime and periods of protracted conflict. The requirements described in this PWS represent potential tasks and requirements of task orders that may be issued under this BOA for non-personal services.

Not all task orders will require all of the requirements described herein.

a. The contractor will perform non-personal services in a variety of operational areas which will be further detailed in subsequent task orders. The following is a representative listing only:

1. Maintenance – Field / Sustainment (formerly -10/-20 and -30/-40 level maintenance)

2. Supply – retail / wholesale

3. Transportation – commercial / personal property / passenger travel

b. Installation Logistics functions specifically excluded from subsequent EAGLE task orders and this PWS:

1. Dining Facility (DFAC) Operations (does not exclude DFAC equipment maintenance)

2. Laundry and Dry Cleaning

3. Aviation Maintenance (does not exclude ground support (GSE) equipment)

4. IT services ( are not incidental to logistics support)

1.3.1 The Army’s Materiel Enterprise and supporting programs continue to evolve and are directly linked to continued Army operations. Support requirements will continue to change over the life of all issued task orders.

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Efforts may increase, decrease or cease as Contingency Operations are carried out or as the logistics effort changes over time. The contractor’s roles, responsibilities, and functional areas will likely change during the period of performance, while still remaining within the general scope of the task order. Additionally, there may be circumstances that require specific maintenance, supply or transportation functions from being excluded from a subsequent task order. The contractor must understand some exclusion(s) of the aforementioned functions may exist. The information set forth herein is not necessarily all-inclusive and will typically change throughout the life of the contract to keep pace with program decisions, service requirements and technology.

1.3.2 The Government anticipates that changes in workload and the commensurate changes in staffing will mandate adjustments from the contractor’s initially proposed staffing solution to that required at time of implementation. As such, the Government anticipates the need for modifying the workload data and seeking a revised staffing solution after an award decision and prior to award or post award via a contract modification.

1.3.3 Given the nature of logistics support, the near certainty of fluctuation, and the complexity of the program, robust accounting processes / procedures are paramount to the successful administration of this effort.

Support is resourced by base funding, unit funding (sometimes referred to as reimbursable) and in certain instances other to-be-determined sources. Due to the nature of this complicated funding situation, the need for accurate tracking of multiple, simultaneous funding streams is required. The contractor shall ensure accurate tracking, invoicing and reporting of all funding on a reoccurring basis, typically not to exceed once per week.

In some instances the frequency of reporting may be inversely proportional to the level of incremental funding applied to the effort (in other words, a reduction in incremental funding may require more frequent reporting).

The contractor shall ensure its accounting processes are able to support multiple jobs, shops, and customers.

All contractor employees must have the ability to accurately and readily track expended or predicted labor hours services rendered or planned to an applicable “job” and ultimately to the appropriate funding allocation.

Therefore, in order to accurately and fairly apply the overall project costs across the effort, the contractor shall ensure it follows the prescribed method for applying Project Management costs. In some instances, this will require the contractor to apply the Project Management cost elements proportionally across all or specified subCLINs. Additionally, the contractor shall ensure its accounting processes are robust enough (flexible enough) to allow for changes in the contract’s Contract Line Item Number (CLIN) structure. Due to fluctuations or changes in workload (such as previously un-forecasted or undefined requirements) and various sources and types of base and unit funding, the Government anticipates that additional CLINs and / or subCLINs will be added to the contract’s CLIN structure as workload and funding source requirements dictate.

The resources required to properly support the accounting / reporting requirements under subsequently issued task orders must not be underestimated; failure to accurately report or to properly allocate planned or expended employee labor to the correct line of funding will be grounds for adverse contract action up to and including termination

1.4 Subsequent Efforts

Subsequent task orders may include, but are not limited to, Logistics Readiness Centers (LRC) (maintenance, supply, and transportation support for an identified installation or geographic area); Army Prepositioned Stocks (APS); Theater Provided Equipment (TPE); In-Theater Maintenance (pass-back maintenance); Pre- Deployment Training Equipment (PDTE); Unit Maintained Equipment (UME); Home Station Training Equipment; New Equipment Training (NET); New Equipment Fielding (NEF); RESET; Joint Personal Property Shipping Office (JJPSO); Materiel Management; Hazardous Material Supply Office support;

Prepositioned Training Equipment Fleet.

1.5 Contractor Personnel Requirements, Planning & Resource Management The services provided under this contract are strictly non-personal in nature. Under this contract, no employer-employee relationship will exist between the Government and the contractor and/or between the Government and the contractor’s employees. No contractor employee will be directly supervised by the Government. All individual employee assignments, and daily work direction, shall be given by the contractor.

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1.5.1 The contractor shall provide the appropriate amount of personnel with required training, skills and experience in order to accomplish the work required under this PWS. Additionally, the contractor must exercise due diligence in its hiring practices to validate required skills and ensure employee probity.

Moreover, the contractor shall provide its employees detailed instructions on Government policies and regulations in the areas of safety, security, and environmental compliance as they pertain to the operations specified or implied in this PWS and subsequent task orders. The contractor shall not allow any employee that is not certified, trained or licensed for a particular task to perform any work linked to said task.

1.5.2 The contractor shall establish and maintain an appropriate employee occupational reliability program (ORP). The ORP, a formal security and safety reliability program, will serve to ensure that individuals working in positions afforded access to certain materials, facilities, and programs are contractor-certified to meet the highest standards of reliability along with physical and mental suitability before such access is granted. The ORP must identify which positions are required to be certified in accordance with the appropriate local guidance, Federal laws, and Army regulations (e.g., AR 190-11 for arms, ammunition and explosives).

The contractor shall ensure all required interviews, background checks, and forms are up to date and on file at all times. Requirements vary by activity; therefore, the contractor shall be responsible for determining the training, documentation and suitability for its employees that complies with the task order. The contractor’s ORP is subject to Government review. Failure to establish and maintain a suitable ORP will be grounds for negative contract actions up to and including termination.

1.5.3 The contractor shall provide a licensing / certification program that validates the abilities of contractor personnel to operate the vehicles and equipment necessary for use during this effort. In accordance with Department of Defense Directive (DODD) 4500.36-R, DOD contractor personnel shall comply with state licensing requirements and local motor vehicle laws. Contractor employees assigned to operate Government furnished equipment in the performance of a task order must be certified, by the contractor and at the contractor's expense, as being fully qualified to operate the vehicles or equipment to which they are assigned.

Contractor personnel who operate Government furnished equipment shall possess a valid state driver's license or a Commercial Driver’s License (CDL), if required. A record of required licensing / certification(s) and status of each employee will be available to the Government upon request during normal business hours or at any time following damage, destruction to Government property or following any contractor or Government employee injury resulting in lost time from work or requiring medical attention.

1.5.4 The contractor shall ensure new or reassigned personnel are familiar with Government specific environmental, safety, and emergency rules, regulations, and procedures such as AR 600-63, Army Health Promotion, installation smoking policy; installation safety and fire prevention; Hazard Communication (HAZCOM) and Hazard Waste and Emergency Response (HAZWOPER) guidance; Threat Awareness and Reporting Program (TARP); severe weather delay and base closure reporting responsibilities.

1.5.5 The contractor shall establish a drug-free workplace and ensure all employees are drug-free, verified prior to their start of work on any task order effort. The contractor will establish a random drug screening program with testing (≥10% of its employee population per month) that requires every employee to be tested at least once yearly. The contractor will not allow any employee who has possession of, or who is under the influence of alcohol or illegal / hazardous drugs to perform work under this effort. Additionally, the contractor will follow testing guidelines of AR 600-85 & DoDI 1010.16 and the Department of Health and Human Services (HHS) mandatory guidelines for Federal Workplace Drug Testing Programs for all Testing Designated Positions (TDPs).

1.5.6 All contractor employees assigned or designated positions that require a SECRET security clearance will obtain it prior to start of work. Other contractor personnel must possess the appropriate security clearances as prescribed in the DD 254 provided for each task order prior to start of work. Upon notification that an employee has been denied a SECRET security clearance or is in any manner incapable of obtaining

January 2019 6 the SECRET security clearance that employee will be removed from performance on this contract. Any deviation from this standard will be defined in subsequent modifications. Contractor employees with access to restricted areas or classified data will be subject to additional security requirements. Upon request, the contractor shall ensure employees complete questionnaires and other forms for applicable security levels.

Failure to obtain required security clearances will not constitute a reason for non-performance.

1.5.7 All contractor personnel required to access a Government installation or computer network in performance of their duties under a task order must possess a Common Access Card (CAC) if otherwise eligible; non-CAC eligible Contractor employees must possess the appropriate Government issued identification for entry to the installation (e.g. DA Form 1602), as required. The Government will issue a CAC to all qualified contractor employees performing work under a task order in accordance with Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, Federal Information Processing Standards Publication (FIPS PUB) Number 201, and the Department of Defense, and Directive Type Memorandum (DTM) 08-003. Upon notice to proceed the contractor will provide the name, telephone number, and e-mail contact information for their Facility Security Officer (FSO) or Security PPOC through the Contracting Officer (KO) to the servicing Government Security Office. The servicing Government Security Office will contact the FSO/POC and provide specific instructions on the electronic submission of background investigations (SF 85 and FD 258 Fingerprint Card) in accordance with HSPD-12 and OPM guidance. The servicing Government Security Office will provide verification of existing investigations for personnel transitioning from other contracts. The Government reserves the right, in its sole discretion, to refuse to issue a CAC to any employee or to revoke one for security or other reasons. The contractor must have a pre-hiring system in place to ensure probability and eligibility to receive a favorably adjudicated NAC-I.

1.5.8 Contractors that require a CAC (before CAC issuance) must, at a minimum, have a favorably adjudicated National Agency Check with inquiries (NAC-I) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Physical access to a DoD facility and/or access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on favorable review of the FBI fingerprint check and successfully scheduled NAC-I at the Office of Personnel Management.

1.5.9 Contractors that do not require a CAC, but require access to a DoD facility or installation shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190- 13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative), or at OCONUS locations, in accordance with status of forces agreements and other Theater regulations.

1.5.10 The contractor will ensure an effective and efficient transition-in at task order start and an effective, efficient transition-out at conclusion of the task order. The transition-in, being part of the base year of this effort, will commence at Notice to Proceed (NTP) date issued by the KO and will continue until full operational capability (FOC). Transition periods will vary and be identified at the task order.

1.5.11 The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under the task order via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during

January 2019 7 the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at: http://www.ecmra.mil.

1.5.12 The contractor shall provide specific workload and inventory information at specific intervals for Government use in planning, programming, budgeting and execution. The accuracy of this data is paramount to proper execution of the required logistics functions on the installation. Each functional area within the task order will be addressed as well as the financial status of the effort. The contractor shall ensure the three elements of the financial summary as complete and accurate at the time of submission.

1.6 Physical Security, Anti-terrorism & Operations Security

The contractor shall comply with all local, DoD security requirements and the requirements specified at the task order in accordance with AR 190-13, AR 380-5, AR 380-67, DoD Regulation (Reg) 5000.1-R, and DoD Regulation 5200.2-R. The contractor shall establish and implement a comprehensive set of security plans spanning all aspects of its operations to include: personnel security, information security (INFOSEC), automated data processing (ADP) Security, communications security (COMSEC) and physical security.

1.6.1 When securing all non-classified Army property, the contractor will abide by the requirements of AR 190-11, AR 190-13, AR 190-51, AR 190-45, local installation and unit physical security policies, plans and procedures along with all applicable supplements. All contractor physical security plans, policies and procedures will conform to the applicable installation and local ASC Unit plans, policies and procedures.

1.6.2 When applicable, the contractor will ensure it adequately protects arms and ammunition that are in its custody and store them only in approved, properly equipped, secure facilities (e.g. locking devices and intrusion detection systems) in accordance with Chapter 4 of AR 190-11(Physical Security of Arms, Ammunition and Explosives). The contractor will maintain an auditable record in Property Book Unit Supply Enhanced (PBUSE) for the constant accountability of sensitive weapons in its control. The contractor, in coordination with appropriate Government personnel, (as defined by DA PAM 710-2-1 and AR 710-2) will perform monthly serial number inventories of arms and gross count, unless serial number accountability is required (i.e., CAT 1 munitions). PBUSE will be used for asset visibility and detailed storage location information. PBUSE reconciliation must be at 100%.

1.6.3 When applicable, the contractor will not accept into its custody any AA&E (controlled inventory item code (CIIC) of N or P as listed in FEDLOG) or controlled cryptographic items (CIIC of 9) unless the Government provided facilities meet AR 190-11 and local security requirements. The contractor will qualify necessary personnel to properly carry out Arms Room operations to include assigning only personnel who possess adequate security clearance and any local background checks. The contractor shall be available for 24 hours a day / 7 days a week recall in event the intrusion detection system fails on Arms Room under contractor control or other local requirements for employee presence. Actual recall times will depend on the situation.

1.7 Contractor Quality Program Requirements

After the award of a task order, the contractor shall formulate and implement a quality control program that outlines the contractor’s goals, objectives and standards, and a Quality Control Plan (QCP) that details the methods, procedures, and processes used to meet customer’s needs, regulations and the contractor’s quality processes. The contractor’s Quality Control Program shall emphasize deficiency prevention over deficiency detection, be compliant with all elements of the International Organization for Standardization (ISO) (currently: 9001:2008), and encompass the entire contract.

1.7.1 The contractor shall address use of best practices to reduce costs and improve efficiencies. The contractor shall provide documented results, to include cost avoidance, implementation of best practices. The

January 2019 8 use of any additional internal quality processes, beyond what is required in paragraph 1.6.1, will be considered incidental to this effort and will not be directly reimbursable.

1.7.2 The contractor shall be responsible for costs associated with any re-work that is due to incomplete, incorrect, or improper tasks performed by its personnel. The contractor will implement a tracking system that accounts for its re-work separately from re-work that is not caused by the contractor personnel.

1.7.3 The contractor shall establish and maintain a quarterly performance management review (PMR) schedule in accordance with Section H of subsequent task order requests for proposal. The requirement for the quarterly review cannot be waived except by the KO. In the event the contractor is unable to schedule a formal, in person meeting with the Government, it is required to notify the KO and to submit all data, charts and other deliverables/metrics to the KO not later than 21 days following the end of the reporting period. If the waiver is granted, the KO will then provide additional guidance as needed.

1.8 Environmental Requirements

The contractor shall comply with all applicable federal, state, local environmental laws, statutes, regulations, executive orders, permits, Army regulations (with supplements), as well as Major Subordinate Command (MSC) and installation regulation, policy, Host Tenant Agreement, Interagency Service Agreement, or Status-of-Forces Agreement and host nation requirements. The contractor shall immediately report any conflicts between applicable federal, state, local environmental laws, statutes, executive orders, and provisions of Army Regulation 200-1, and any specifications within this contract to the Contracting Officer Representative (COR).

The contractor shall consult with the Environmental Office for suggestions and to obtain a copy of the installation’s pollution prevention/hazardous waste minimization plan for supporting waste minimization goals. The contractor shall maintain compliance with current ISO 14001 standards.

1.8.1 The contractor shall follow Federal EPA Comprehensive Procurement guidelines available at https://www.epa.gov/cpg and the Army Contracting Command Quick Guide for acquisition of building materials and products and select material that have a long life cycle; the least toxic materials; recyclable materials; materials that are resource-efficient; materials with the maximum recycled content; materials harvested on a sustained yield basis; and products causing the least pollution during their manufacture, use, and reuse.

1.8.2 The contractor shall obtain all license and certification required by Federal, State, and Local environmental laws and regulations necessary to adhere to the specifications of any awarded task order. The contractor shall submit all plans, notifications, reports, submittal documents, and fees required by Federal, State, and Local environmental laws and regulations to the appropriate Federal, State, and Local authority and/or agency as necessary to adhere to the specification of an awarded task order. All required licenses and certifications required by Federal, State, and Local environmental laws and/or regulations shall be considered a contract deliverable upon award.

1.8.3 The contractor shall submit to potential federal, state, Army and installation work site environmental regulatory inspections and/or investigations into noncompliance, and fully cooperate with such inspections/investigations by providing the appropriate records and documentation. Environmental regulatory agencies are authorized by law to inspect any work site for environmental compliance with regulatory requirements. If an inspection is conducted, it will not stop or disrupt ongoing contract activities. The inspection will only require the work site environmental officer, or supervisor/manager to answer questions and/or escort the inspector to specific work site areas with the potential to affect environmental quality.

1.9 Safety Requirements

After award of a task order, the contractor shall develop, and submit for approval a written site specific safety

January 2019 9 plan. The plan will include all commercial and/or industry best practices in accordance with work being performed under this effort. Additionally, the contractor shall ensure compliance with all applicable installation, State and Army-specific safety and safety-reporting requirements. The contractors plan shall clearly address standard risk assessments for all areas of work / activities (i.e., maintenance work areas, ammunition supply point, supply / warehouse, general or administrative, vehicle operation, use of industrial equipment and chemicals). Additionally, the contractor shall attend installation safety meetings and forums, approximately one per quarter, and fully support post-wide safety initiatives.

1.9.1 The contractor shall provide timely notification to the COR regardless of injury / no injury status of any accident involving Government personnel, Government facilities or Government equipment. For incidents involving death or serious injury resulting loss or potential loss of life, limb or eyesight of personnel, verbal notification is required immediately with written notification provided within one hour of the verbal notification. The contractor shall report all accidents within 3 hours from the time of the accident to the COR during duty hours or within one hour on the following work day if after work hours or on the weekend.

Complete details shall be submitted in writing within three business days following the incident. The contractor will include with the report all damage to Government equipment and / or facilities of $2,000 or greater. Damage estimated at less than $2,000 but more than $250 will be reported to the COR when cost estimates are available not to exceed three business days. The contractor shall submit a completed DA Form 285 to the appropriate Government Safety Officer within one business day of the accident. Additionally, the contractor shall, following each and every reportable accident, administer a mandatory drug screening in order to determine if drugs or alcohol caused or where a contributing factor. This post accident mandatory drug screening must be performed within 12 hours of the accident; however, testing for alcohol must be performed within 2 hours. The results must be provided to the Government as soon as available. Contractor must note the following applies: blood alcohol content (BAC) levels have been correlated with impairment, and the legal limit of 0.08 for driving has been set in all states. Under DOT regulations, a BAC of 0.02 is high enough to stop someone from performing a safety-sensitive task for a specific amount of time (usually between 8 and 24 hours) and a BAC reading of 0.04 or higher is considered to be a positive drug test and requires immediate removal from safety-sensitive functions. Under DOT regulations, a person who tests at the 0.04 BAC level may not resume job duties until a specific return-to-duty process has been successfully completed.

1.9.2 The contractor shall perform inspections of safety equipment as required by local, federal, state, OSHA laws, rules, regulations or best practices. In addition, the contractor shall inspect and survey contractor work areas for potential safety hazards, the results of which will be provided to the COR with corrective action plans as required.

1.9.3 The contractor will ensure that safety inspections and load testing are performed on all lifting and material handling equipment and/or devices as required. Equipment is required to be stenciled or tagged with load rating and date next periodic safety inspection and load test is due in accordance with Technical Bulletin (TB) 43-0142 and AR 750-1.

1.9.4 Occupational health hazards include risks from chemical, biological, radiological, physical, and psychological threats. The contractor will evaluate these risks using standardized risk assessment methodologies. The contractor will develop and implement an appropriate occupational health program consistent with the Defense Safety and Occupational Health Program in accordance with the detailed instructions and guidance published in DA Pam 40-11 Chapter 5.

1.9.5 After award of a task order, the contractor shall prepare and submit a written Occupational Health Hazard Plan and procedure for implementing OSHA standards, NRC, DOT, DoD, Army, Federal, state, and local safety and health requirements to the Government for acceptance in accordance with AR 40-5 and DA Pam 40-11. The contractor’s plan shall fully address the installation hazardous material/waste Spill Prevention, Control and Countermeasure Plan (SPCCP), the HAZCOM and Hazardous Waste Operations and

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Emergency Response (HAZWOPER) training requirements. Additionally, the contractor shall not construe the requirements of this PWS as making the Government the controlling employer (as defined by the Federal OSHA) at any contractor-operated facility.

1.10 Automated Systems

The Government will provide required operational support to Government furnished Automated Data Processing Equipment (ADPE), systems, telecommunications, and networks. The contractor is not authorized to establish, implement, or maintain their own separate information management support systems, sections, or offices to preclude or replace Government IT support services. The contractor shall conduct cleaning of equipment (keyboards, CPU's, monitors) for Government furnished ADPE.

1.10.1 All contractor personnel shall be subject to the same restrictions as Government personnel under law and under DoD and Army Regulations including, but not limited to, Constitutional protections of privacy, The Electronic Communications Privacy Act, Export Control Laws, Conflict of Interest laws and regulations, release of information (Privacy Act, Procurement Integrity Act, Proprietary Information) laws and regulations, AR 380-53, and Joint Ethics Regulations. The contractor shall comply with the requirements of DoD 5220.22-M, National Industrial Security Program Operating Manual, and DoD 5220.22-R, Industrial Security Regulation, for the safeguarding and protection of classified information or material. The Contractor shall also comply with any additional Installation requirements regarding the safeguarding, protection or control of classified information or materiel.

1.10.2 The contractor shall comply with information security and support requirements in accordance with DoD Directive 8570-1, Information Assurance Training, Certification and Workforce Management; AR 25- 2, Information Assurance; AR 380-5, Department of the Army Information Security Program.

1.10.3 The contractor shall, provide user support to all Logistics Information Systems (LIS) including required formal functional user training.

1.10.4 The contractor shall perform required maintenance, supply and transportation functions using the most current Army mandated Logistics Information Systems.

1.11 Other Direct Costs

The Government will provide reimbursement for those items necessary to perform functions or services required by this effort (referred to as other direct costs (ODC)), but are not available through the Government supply system or are not available through the supply system in order to meet effort timelines. These ODCs will be limited to normal office supplies, typical cleaning supplies, travel expenses (per JTR), individual protective equipment and supplies required for reimbursement from the Government, mobile communications device fees (subject to KO approval), leased equipment (less passenger cars), material and/or equipment that cannot be acquired through Government supply system. Additionally, services required such as routine drug screening, certification and other conditions of employment will be reimbursable, subject to the direction of the KO. Other items may be reimbursable at the discretion of the KO and COR. All leases, data processing equipment, and durable non-expendable items must have KO approval unless otherwise provided for by the KO. ODCs exclude the following (list not all inclusive): subcontractor labor, security clearance verification costs, employee training (except certain Government required training that is normally provided on the job), any program management costs, pre-employment drug screening, any Class I (food/water), individual comfort items, fringe costs (H&W, Worker’s Comp., etc.) and/or passenger cars.

1.12 Government Furnished Equipment and Property

The Government may furnish or make available working space, equipment, supplies and network access. GFP

January 2019 11 includes facilities, commodities, durable goods, utilities, contractor or inter/intra-Governmental provided services, transportation and intellectual property. All GFP, including materials and information will remain the property of the Government and will be returned to the Property Administrator (PA) or PBO upon request or at the end of the task order period of performance or as directed by the KO. All GFP must be used in support of the contracted function and operated in the prescribed manner intended.

1.12.1 After award of a task order, an initial inventory of Government furnished property will be made jointly by the contractor and the appropriate Government representative or incoming / outgoing contractor as appropriate and in accordance with AR 71-32, AR 710-2, DA PAM 710 2 1 and AR 735-5. This inspection will verify the quantities, condition and availability of the equipment offered to the contractor by the Government. Inspection results will be recorded and signed by the contractor and the appropriate Government representative. Any item found not in working order, or not suitable for its intended purpose, will be recorded on DA Form 2062, Hand Receipt. The contractor will keep the inventory listing current. The contractor will prepare applicable DA Form 3161, Request for Issue or Turn in, for adjustments to the account in accordance with DA PAM 710-2-1. The appropriate Government representative will make authorized adjustments on DA Form 2062. The accountability of GFP/GFE must not impact or appear to impact the quality of the effort.

1.12.2 The contractor shall ‘sign for’ or otherwise provide documented proof of acceptance, and responsibility for, for GFP in accordance with AR 735-5, DA PAM 710-2-1, and local property accountability directives.

1.12.3 All GFP shall be accounted for and properly entered into the applicable LIS. The contractor shall ensure that it appropriately uses the SSN-LIN Automated Management and Integrating System (SLAMIS) to properly catalog material not already assigned a LIN. The term GFP also refers to any Government furnished property and contractor acquired property that will pass to the Government at the conclusion of this effort.

1.12.4 The contractor shall attend transition-in and transition-out hand receipt holder meetings with the Installation Property Book Officer (IPBO), at the start of work and at completion or termination of this contract.

1.12.5 Unless otherwise directed by the KO or COR, the contractor shall conduct 100 percent transition-in and transition-out joint inventories of property book items and non-hand receipted items provided by the Government in accordance with AR 710-2, DA PAM 710-2-1, and AR 735-5.

1.12.6 The contractor shall utilize inventory adjustment documents, if necessary in accordance with AR 735- 5 and provide to the CIPBO within thirty (30) calendar days of inventory completion, unless otherwise directed by the COR or KO.

1.12.7 The contractor shall maintain durable / non-expendable and expendable shortage annexes for on hand receipt GFP in accordance with DA PAM 710-2-1.

1.12.8 Loss of any sensitive item will indicate a material weakness in the contractor’s method of accounting for equipment and will revoke the Government’s assumption of risk. Additionally, the contracting officer may revoke the Government’s assumption of risk (see FAR 45.104) if the property administrator or COR determines that the contractor’s property management practices are inadequate and/or present an undue risk to the Government. In the event that Government property furnished, acquired or turned over to the contractor to safeguard under this contract is lost, damaged, destroyed or stolen, the contractor will promptly perform an investigation and provide a report to the contracting officer or the contracting officer’s representative. The report must contain a description of the contractor’s property management practices and a discussion of whether the loss, damage, destruction, or theft resulted from a failure by the contractor to maintain adequate

January 2019 12 property management practices. Excessive rates of loss (including damage, destruction or theft) of property or the loss of a sensitive item is evidence that the contractor’s property management practices are inadequate and may be determined to be a breach of a material term of the contract.

1.12.9 The Government will provide to the contractor special tools, hand tools and equipment on hand at time of physical joint inventories.

1.12.10 Property, equipment, hand tools, tools, parts, materials furnished and scrap metals resulting from or furnished under this contract shall remain the property of the Government. Unserviceable non-repairable equipment, hand tools, tools, parts, scrap metals and materials shall be disposed of by the contractor in accordance with AR 710-2, AR 735-5, and current DLADS disposal guidelines after approval by the COR.

2.0 Functional Requirements – Maintenance, Supply, and Transportation Support The contractor shall provide maintenance, supply and transportation support services functions as specified in individual task orders at a designated installation (post, camp, station, forward operating base, brigade support area or other designated location herein referred as ‘the installation). All services shall be performed in accordance with local, state, and federal requirements, regulations, policies, pamphlets, technical bulletins, and procedures.

2.1 Maintenance and Supporting Functions

The objective of materiel maintenance and management is to provide maximum availability of safe, serviceable assets to customers and supported units through efficient, effective field level and sustainment level maintenance, including Special Repair Authority/Activity (SRA), and application of modification work orders (MWO) on Government owned tactical and non-tactical (commercial) equipment. The contractor shall provide the resources, labor, management and administration required to plan, organize, facilitate, direct, control, and perform all required tasks. Typically, the contractor will provide these services in Government-owned maintenance facilities; however, then required work outside of the designated facilities (i.e., Unit motor pool or other open space) may occur. The condition of these facilities will vary from installation to installation and may range from antiquated to the state of the art. The contractor shall use all facilities as intended and will not make any modifications without prior written consent from the appropriate Government representative. The contractor shall keep these facilities clean and orderly and free from debris or other hazards. Unless otherwise specified the contractor shall use the applicable Standard Army Logistics Information Systems (LIS) to report and manage maintenance operations. Equipment maintenance operations may encompass a multitude of assets including, but not limited to: Installation Material Maintenance Activity (IMMA), field and sustainment level maintenance support for multiple commodities; automotive, track vehicles, artillery, small-arms, armament systems to include fire control, line replacement units (LRU), ground support equipment (GSE), allied trades, construction equipment, communication and electronics (C&E), heating, ventilation, and air conditioning (HVAC), material handling equipment (MHE), and non-tactical (commercial) equipment, lawn maintenance equipment, snow removal equipment, emergency response equipment, and food service equipment. The contractor shall perform: scheduled and unscheduled field and sustainment level maintenance; troubleshooting, repair, calibration, install and de-install on all designated equipment/items. The following subparagraphs are representative of potential tasks that may be required in subsequent task orders.

2.1.1 Perform Base Operations (BASOPs) and tactical field and sustainment level maintenance and related functions of material maintenance operations; corrosion prevention, condition classification of material, modification work orders (MWOS), warranty program, test measurement and diagnostic equipment (TMDE) calibration and repair support, and National Maintenance Program (NMP) when required by the government.

2.1.2 All applicable material records and reports for maintenance management and performance of maintenance will be prepared and maintained in accordance with AR 750-1, AR 5-9, AR 700-138, DA PAM

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738-751, and TB MED 521.

2.1.3 The contractor shall provide on-site field level maintenance teams or service on tactical or non-tactical (commercial) equipment when it is determined by the Government that on-site repair is more economical than movement of the equipment to the shop for repair. The contractor shall properly input timely and accurate cost, readiness, and maintenance data to into appropriate LIS, arrange and coordinate additional maintenance support when required support exceeds capability or requires original equipment manufacturer-specific repair/programming/parts/specialized knowledge that would otherwise be unavailable.

2.1.4 The contractor shall provide adequate capability and capacity to support all maintenance of tactical and non-tactical (commercial) equipment approved for repair. This maintenance may consist of both field and sustainment level maintenance, may be referred to as ‘pass back’ maintenance and also may include supported non-tactical customers. These supported Base Operations customers may include the local Logistics Readiness Center and other authorized organizations.

2.1.5 The contractor shall perform on-site, scheduled and unscheduled, Field and Sustainment Level maintenance on weapons. This maintenance may include training unit draws from an equipment pool on extended (annual or longer) basis in accordance with applicable Technical Manuals (TM) and local command policy.

2.1.5.1 The contractor shall provide range support maintenance contact truck(s) with Field Level maintenance repair personnel, when required. Personnel providing this range support must be thoroughly familiar and properly trained on the specific type of weapons systems they are expected to repair/inspect.

2.1.5.2 The contractor shall demilitarize or otherwise dispose of all unserviceable weapons parts in accordance with governing codes and regulations. The COR or representative shall maintain a “chain of custody” throughout the entire process, witness all actions, and sign the memorandum certifying the demilitarization and disposal of the materiel. For disposal of items not accepted for melting by commercial vendors, the contractor shall either demilitarize/dispose in-house or turn-in specific items by NSN.

2.1.6 The contractor shall perform all required PMCS in accordance with TM -10/-20-series manuals and Lubrication Orders (LO) to include all before, during, and after checks. The contractor shall schedule PMCS and maintain DD Form 314, in accordance with DA PAM 750-8, or automated equivalent on all equipment for which the contractor performs unit level maintenance. The contractor shall ensure that all required data from the automated DD Form 314 accompanies equipment when transferred. The contractor shall provide users with a listing of scheduled PMCS due each month.

2.1.7 Conduct safety inspections (load testing, equipment pre-check, etc.).

2.1.8 The contractor shall provide load testing for all supported equipment. The contractor shall perform, and document load test and inspections for material handling equipment and lifting devices. Additionally, the contractor shall perform a load test on all vehicles equipped with lifting capability on each occasion that maintenance is performed on the lift system. The contractor shall label equipment with the test date.

2.1.9 Store and coordinate disposal of HAZMAT resulting from or support of maintenance activities.

2.1.10 Conduct budgeting, planning, reporting and estimating support for contingency or surge operations in support of Government requirements to establish resources and schedule projections.

2.1.11 Support supply functions required to conduct maintenance operations. These may include functions

January 2019 14 such as tool crib, accounting for, requisitioning of bench stock, shop stock, and all other required classes of supply.

2.1.11.1 Coordinate, manage, maintain accountability, and security control of Arms room in accordance with AR 190-11, AR 170-2, DA PAM 750-8, and DA PAM 710-2-1.

2.1.12 Installation Modification Work Order (MWO) – When required, the contractor shall serve as the MWO coordinator for Government-owned, contractor maintained equipment. This includes the application of all routine, urgent, and emergency MWOs to Government-owned, contractor maintained equipment accurately and in a timely manner, as directed by the KO or COR. The contractor shall maintain MWO records via the Modification Management Information System (MMIS).

2.1.13 Warranty Program Coordination – When required the contractor shall perform warranty verification, condition inspections, and associated repairs including estimating the required parts and labor; completing work requests when appropriate. In support of the warranty program, the contractor shall provide warranty control officer (WARCO) coordinator in accordance with AR 700-139 and coordinate equipment warranty repair based on approval by the KO or COR.

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